So I have been using my S9+ on Boost since February of 2019 (which you guys helped me out with) and its been working great. However, last week a thunderstorm rolled through, my local tower was down for a bit, came back as 3G only, and has stayed that way ever since. My phone was in my hand during the storm, indoors, so weather was not an issue for the phone itself. The really weird thing is that when I do a PRL update, sometimes it will initially connect to LTE, then will almost immediately show no signal, reconnect at 3G, and stay that way. Boost is telling me this is not a network issue, but rather a device issue. I can confirm that b/c I swapped my backup S8+ onto my account, and it connects to LTE with no problems. Does anyone here have any experience with this sort of issue?
Here is a link to a video showing what actually happens. In this case, I had to do a reset using the ##72786# command, so the video shows the phone in the activation stage after that reset
https://drive.google.com/file/d/12j_-B4fdBKM7fqPub6pGgm17WbOuwL6e/view?usp=sharing
Jordan Keck said:
So I have been using my S9+ on Boost since February of 2019 (which you guys helped me out with) and its been working great. However, last week a thunderstorm rolled through, my local tower was down for a bit, came back as 3G only, and has stayed that way ever since. My phone was in my hand during the storm, indoors, so weather was not an issue for the phone itself. The really weird thing is that when I do a PRL update, sometimes it will initially connect to LTE, then will almost immediately show no signal, reconnect at 3G, and stay that way. Boost is telling me this is not a network issue, but rather a device issue. I can confirm that b/c I swapped my backup S8+ onto my account, and it connects to LTE with no problems. Does anyone here have any experience with this sort of issue?
Click to expand...
Click to collapse
I am having the same problem. I am positive it is because i was forced to update in July. here is a link where it's happened to alot of people. https://piunikaweb.com/2020/08/15/s...ter-july-update-gets-acknowledged-fix-coming/
I downgraded to the version of android 10 that was released before July 26th and I now have lte
lenny hodapp, thanks for the link. I did a manual check this AM for a software update, and sure enough there was one! After the update and a restart, I still did not have LTE working, but I did a ##72786#, and LTE is now back! Did your LTE issue get corrected?
Jordan Keck said:
lenny hodapp, thanks for the link. I did a manual check this AM for a software update, and sure enough there was one! After the update and a restart, I still did not have LTE working, but I did a ##72786#, and LTE is now back! Did your LTE issue get corrected?
Click to expand...
Click to collapse
It did when I downgraded back to the June update. My wife didn't have problems with lte until the 8/01 update.
A little help
lenny hodapp said:
I am having the same problem. I am positive it is because i was forced to update in July. here is a link where it's happened to alot of people. https://piunikaweb.com/2020/08/15/s...ter-july-update-gets-acknowledged-fix-coming/
I downgraded to the version of android 10 that was released before July 26th and I now have lte
Click to expand...
Click to collapse
can I get some information on the process used to downgrade
Related
So if you don't have a custom rom you will never know this but anyone ever see they phone on 1x instead of 3g?
Mine seems to do it randomly. I will have decent signal and be doing something on the net like IM or checking email and it will just drop to 1x and snail mode, after being idle for a few min will go back to 3g.
It doe snot always do this but seems to about once a day and has happened at home and work now so not just the tower.
Just in hopes I don't need to exchange my phone or something
Again only like once a day but I just dont understand it. I am on MeanRom right now and has happened on all versions since I started on 1.5 and doubt is his rom and just that his rom lets me see the 1x now is all.
bryanu said:
So if you don't have a custom rom you will never know this but anyone ever see they phone on 1x instead of 3g?
Mine seems to do it randomly. I will have decent signal and be doing something on the net like IM or checking email and it will just drop to 1x and snail mode, after being idle for a few min will go back to 3g.
It doe snot always do this but seems to about once a day and has happened at home and work now so not just the tower.
Just in hopes I don't need to exchange my phone or something
Again only like once a day but I just dont understand it. I am on MeanRom right now and has happened on all versions since I started on 1.5 and doubt is his rom and just that his rom lets me see the 1x now is all.
Click to expand...
Click to collapse
Yes!
I recently installed that LiquidSmooth ROM and now I find my phone dropping into 1X on a daily basis.
I have to turn Mobile Network off and put it back on for it to go into 3G. Otherwise it remains stuck in 1X.
What gives?
In Cincinnati I seem to see more 1x then 3g last week or so
Yes!
Mine will cycle from 4g to 1x all the time.
I've never talked bad about an HTC product but this phone sucks!
This have been a problem since the day I pulled it out of the box.
rc51rider said:
Yes!
Mine will cycle from 4g to 1x all the time.
I've never talked bad about an HTC product but this phone sucks!
This have been a problem since the day I pulled it out of the box.
Click to expand...
Click to collapse
The phone doesnt suck. The network sucks. Welcome to sprint. The networks undergoing huge changes to it.
Rxpert said:
The phone doesnt suck. The network sucks. Welcome to sprint. The networks undergoing huge changes to it.
Click to expand...
Click to collapse
This is not caused by the network, this is a phone or firmware issue.
I have my Evo 3d and it does not do this in same areas.
I agree the network is slow which they are working on but this 1x is the phone doing something.
I wonder if this is a result of the recent FW upgrade or not, though guess not being a previous user said from day one his did this (which not sure how he would know that for sure as people didn't know it always said 3g right away to know to modify the rom)
My rooted OG Evo used to do the same thing in the Tampa Bay area. I haven't rooted my LTE yet, but I would assume it will do it too once I root.
Ya this happens to be and the best way I can fix the problem for me is to turn airplane mode on and then turn it off and it will go back to 3g or LTE
Sent from my EVO using xda app-developers app
I'm having the same issue. Airplane mode fixes it until I find another weak signal area and it returns to 1x. It will remain in 1x again until I cycle airplane mode again--even in strong signal 55dBm fast data areas.
info if it helps
OMJ's ELTE ROM 4.0.3 v1.3 (had same problem w/viper's too)
Hardware version 003
pri 2.45_003
prl 25005
baseband 1.05.11.0606
build 1.22.651.3
I've had my Evo LTE since launch, and have had call issues since the beginning. I came from the OG Evo, and knew Sprint had bad coverage in some areas around me; but this has been much much worse. I would say 4 out 5 calls drop immediately upon connection. I will have half or more signal when I call and as soon as it connects it drops off and I look and there are 0 bars. Oh, I'm also not in a town which has the updated network/LTE. I had done the HTC Unlock immediately, so I was nervous about trying to take my phone back. But thanks to this amazing guide, I can get it back to stock. Has anyone else had issues like this fixed by getting a new phone?
My main question is who do I take it back to? I have the BB Black Tie insurance, so I was thinking that would be easiest/quickest exchange. But I wasn't sure how they would react since there is nothing visibly wrong with the phone. And I'm sure as soon as I get in Best Buy it will work flawlessly .
are you in an area that is currently undergoing Network vision updates? In my area (Chicago suburbs), sprint acknowledged that the NV upgrades were causing problems.
I constantly get "no data connection" when I have 3 bars (not roaming) :/
have try doing a service reset? ##72786#
HTC EVO LTE
iamkoza said:
are you in an area that is currently undergoing Network vision updates? In my area (Chicago suburbs), sprint acknowledged that the NV upgrades were causing problems.
Click to expand...
Click to collapse
No, I'm in Oklahoma and we don't even have a date for the upgrades yet .
luisrod03 said:
have try doing a service reset? ##72786#
Click to expand...
Click to collapse
I have not. I'm assuming it's okay to do this running S-Off and custom Rom (CM10)?
I have also noticed terrible 3G speeds, much much worse than my OG Evo.
stewie63 said:
No, I'm in Oklahoma and we don't even have a date for the upgrades yet .
I have not. I'm assuming it's okay to do this running S-Off and custom Rom (CM10)?
I have also noticed terrible 3G speeds, much much worse than my OG Evo.
Click to expand...
Click to collapse
yeah its ok....the ##72786# it's going to reset your data and voice...as soon as you put the ##72786# on your phone is going to ask for the msl enter it then press menu and reset....your phone is going to reboot and run the hands-free activation...just let it run and test it out see if it works
HTC EVO LTE
What part of Oklahoma?
Sent from my EVO using xda app-developers app
Tulsa
I'm in north okc and have the exact same issue. I've been in numerous lengthy phone calls with sprint about this and I'm on my second phone to no avail. My girls phone is the same. This phone does not like the okc area whatsoever. I remember my 3d was the same. I am currently at the point of leaving sprint for this. I love this phone but its driving me crazy. And let's not get into peak hours data drop.... I'm so frustrated with sprint right now.
Sent from my EVO using Tapatalk 2
Well, I think I'm going to go back full stock tomorrow and run it by a Sprint repair store. Guys in IRC channel recommended I have them check my radios. I work with a guy who has a Samsung on Sprint and doesn't have great signal, but better than mine! I'm so torn right now, I know if i switched to Verizon I'd have great LTE signal all over town, but I wanted to support Sprint and see if they could fix their network. Now I'm regretting it but stuck in contract. But then again if I were to switch, there aren't really any phones I'm interested in on Verizon...
I love this phone but, I am.pissed and tired of repair stores, and sprint technical, and supervisors, and credits. They can see that most of my disconnects are device related and still won't switch me to another device or something. I really don't even want to switch. But, I totally believe its network being upgraded and this device is designed for something other than what's offered in my area.
Sent from my EVO using Tapatalk 2
lawnguy said:
I love this phone but, I am.pissed and tired of repair stores, and sprint technical, and supervisors, and credits. They can see that most of my disconnects are device related and still won't switch me to another device or something. I really don't even want to switch. But, I totally believe its network being upgraded and this device is designed for something other than what's offered in my area.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Send it in to htc and have them fix it. They warranty it for a year.
I had one that dropped calls but my second one is perfect.
Well, I'm going to try to get to the Sprint store later this afternoon. Will update here with result. If it's just their **** network, think they might let me out of contract if I ***** enough? If they do, then where do I go? I freaking love this phone, but if it can't make phone calls I can't keep it...
--Update--
I went to a Sprint store on Saturday to see what they said. As soon as I mentioned dropped calls and crappy speeds he started apologizing. Evidently they have begun the network update in Oklahoma, which means that a lot of towers are down or not at normal capacity. He said this has been going on most of the year and that the network should be back at normal capacity by the end of the year. He also said he had heard LTE by June-July of 2013, but was just a rumor. He reset my profile and PRL and said it might help. I'm going to stick it out as of now and hope they can produce a solid LTE network. I do really love Sprint and their fight for unlimited data, just hope they keep it up.
Dropped Calls
I, too, have had terrible luck with calls dropping with this phone. I was on the OG EVO and did not have these issues at all. From looking at this site s4gru.com I do not believe that my area (Indy) should be under any network updating as of yet. However, it also looks like Oklahoma should not be, either - so maybe they started early
In the end...my old EVO did not have issues up to the day I upgraded, and the new EVO has had issues since day 1. I do not believe this is a network issue, but more of a hardware/radio/phone design issue. I hoped the newest updates (including radio) would help, but I am still dropping calls way too often.
Ever since i got the new update my phone hasn't worked right. It hasn't ever had full bars since the new update. I never had this problem with ics please help noob here
johniyiz said:
Ever since i got the new update my phone hasn't worked right. It hasn't ever had full bars since the new update. I never had this problem with ics please help noob here
Click to expand...
Click to collapse
The new firmware may be showing the correct signal quality now. My wife's device is the same since the update.
If you don't loose reception then I would not worry about it. If you want to you could get a new sim card for free @ a T-Mobile store. Just tell them Tech Support said to go and get a free sim replacement.
It could be worse, your mobile data AND wifi could become inoperative for several hours after accepting the new update. My wife found that issue out when she updated her stock L769 yesterday. rofl XD
Have you had any better luck with the signal i only get good service when i check tje 2g
Do you mean the Jb wifi bug?
Every second time when waking from standby Wifi signal strength reads 0db and speed –1mbit. Works fine though and toggling lockscreen fixes it. I fear however that this makes the phone use max wifi transmission power, draining the battery more.
kevev said:
The new firmware may be showing the correct signal quality now. My wife's device is the same since the update.
Click to expand...
Click to collapse
aequitas3 said:
It could be worse, your mobile data AND wifi could become inoperative for several hours after accepting the new update. My wife found that issue out when she updated her stock L769 yesterday. rofl XD
Click to expand...
Click to collapse
My wife uses simple bar-style phone which costs few dollars. She hates touchscreen phones. But when she throws that phone at me, I get wound and blood on my forehead but that damn phone does not break. Then I hide my L9, coz I simply dont want her to throw L9 at me at that speed. It will sure break.......kidding :laugh: he he he
Network signal 117dBm on 4g and 75 dBm on 2g why the problem. I need help
I received my new XA Ultra from Amazon yesterday. Popped in my SIM and started setting it up. It had two software updates out of the box, so I applied them, then started installing apps. I noticed that my cell connectivity would completely drop (no bars), then come back. When I checked in the Access Point settings, the option to discover carriers would appear, then disappear.
I assumed it was some kind of software corruption, so I factory reset, but it continued doing it. I also tried pulling the sim out and putting it back in several times. I can only assume that I somehow got a defective unit or that one of the software updates applied the radio incorrectly. I processed a return with Amazon and have a replacement coming later this week.
I hope Amazon doesn't turn around and resell it through warehouse deals. I have received a few devices from them that they clearly didn't test and I was very explicit in my comments for the return. I'm just hoping that my replacement doesn't exhibit the same issues because I'm not sure what else it could be. It's not my SIM. All of my other phones stay connected to AT&T just fine in the same spot.
greyhulk said:
I received my new XA Ultra from Amazon yesterday. Popped in my SIM and started setting it up. It had two software updates out of the box, so I applied them, then started installing apps. I noticed that my cell connectivity would completely drop (no bars), then come back. When I checked in the Access Point settings, the option to discover carriers would appear, then disappear.
I assumed it was some kind of software corruption, so I factory reset, but it continued doing it. I also tried pulling the sim out and putting it back in several times. I can only assume that I somehow got a defective unit or that one of the software updates applied the radio incorrectly. I processed a return with Amazon and have a replacement coming later this week.
I hope Amazon doesn't turn around and resell it through warehouse deals. I have received a few devices from them that they clearly didn't test and I was very explicit in my comments for the return. I'm just hoping that my replacement doesn't exhibit the same issues because I'm not sure what else it could be. It's not my SIM. All of my other phones stay connected to AT&T just fine in the same spot.
Click to expand...
Click to collapse
Did you check before purchasing that it would connect to I'm guessing by AT&T US network's I know yours are different to ours in the UK. I've not had any problems with my normal xa but I'm in the UK
Sent from my Xperia XA using XDA Labs
aidy.lucas said:
Did you check before purchasing that it would connect to I'm guessing by AT&T US network's I know yours are different to ours in the UK. I've not had any problems with my normal xa but I'm in the UK
Sent from my Xperia XA using XDA Labs
Click to expand...
Click to collapse
It's definitely fully compatible. It even downloads the correct APNs, but then they just disappear and the signal drops completely. I get full LTE speeds when it's working and nothing when it's not. I also tested a T-Mobile SIM and, while it holds onto the signal longer, it does the same thing (drops completely).
I plugged the phone into a computer and did a complete software restore, which didn't fix the issue. At this point, I'm sure it's either hardware or a really bad ROM update. I'm hoping it's hardware, because if not, that means that the replacement will have the same issue after applying the software updates to it.
This is my second Sony xa ultra with the same issue here's what happened
Purchases from best buy didn't setup until I got home had 2 update applied them signal drop and reset constantly I figured it was because I have bad reception in my area but the more I looked at the phone I noticed the build quality on the metal bumper wasn't sealed in some areas so I grabbed the packaging and headed back to Best Buy keeping note of the signal issues as I drove there (disconnected from WiFi of course) I noticed the signal did not drop connection at all on the way to Best Buy return the phone and explain to him the issues that I had at home with the signal and also wasn't happy with the build quality defect so I returned it and exchange for another one immediately popped the Sim in it downloaded my APN and I had LTE drove home no drop issues connected to wifi installed the two updates then I drop issue return
630travon said:
This is my second Sony xa ultra with the same issue here's what happened
Purchases from best buy didn't setup until I got home had 2 update applied them signal drop and reset constantly I figured it was because I have bad reception in my area but the more I looked at the phone I noticed the build quality on the metal bumper wasn't sealed in some areas so I grabbed the packaging and headed back to Best Buy keeping note of the signal issues as I drove there (disconnected from WiFi of course) I noticed the signal did not drop connection at all on the way to Best Buy return the phone and explain to him the issues that I had at home with the signal and also wasn't happy with the build quality defect so I returned it and exchange for another one immediately popped the Sim in it downloaded my APN and I had LTE drove home no drop issues connected to wifi installed the two updates then I drop issue return
Click to expand...
Click to collapse
The replacement model I received from Amazon did it as well. Right out of the box, before updates, it was dropping the signal. Are you on AT&T?
I watched it really closely. I think I know what's happening. It's not falling back to HSPA. When the LTE is too weak, it simply drops completely until it can reconnect to LTE. If you set it to HSPA only in the mobile networks menu, you will never lose your signal. I tested it with both T-Mobile and AT&T with the same results.
This is a pretty major defect.
You might be on to something, yes I'm also on AT&T.. but I can't find HSPA in mobile network should it be GSM only or LTE (preferred)
630travon said:
You might be on to something, yes I'm also on AT&T.. but I can't find HSPA in mobile network should it be GSM only or LTE (preferred)
Click to expand...
Click to collapse
It should be something like "GSM/WCDMA Auto" or "WCDMA only". Basically anything without LTE (except CDMA).
I'm honestly just glad to finally have someone else confirm. The chances of having two defective units in a row are extremely slim. Really liked the device otherwise, too, especially for the price.
I tested it for hours. I never got a disconnect on HSPA when I had that set. I just wasn't willing to live with that restriction.
Me as well!! phone is perfect for the price I paid out of pocket I had a BB gift card. I've been shopping for the right phone for a month now I've had about 5 phone from 700 to 200 bucks the expensive ones we're worth the price and the cheaper ones didn't feed my power craving I'm pretty happy with this one for the moment, thanks for the tip
This may be an AT&T SIM related issue.
I have T-Mobile and with my T-Mobile SIM I have no problems. I tried my friend's AT&T SIM, downloaded the APN, rebooted, and sure enough signal drops just like you're experiencing.
I'm having the same exact issue as previous posts with my Ultra. I purchased the unit from best buy the day it came out and using it on AT&T. I love the phone but the issue with completely losing connectivity is a bit annoying. Called customer service and they gave me the same website to fix software issues. Just curious as to why I'll be in same location without movement and then all of a sudden lose my signal.
I have the same problem using cricket wireless which is using att's network, lte signal comes and goes, this is becoming really annoying, is there a fix for this already, or should i return the phone
So I just got off the phone with Sony and they said I would have to send in the phone for repair leaving me with no phone. I've had issues before with phones and the companies just send you a new unit with a box and return label to send back defective unit. The rep said maybe my provider would give me a loaner phone.... Smh Looks like it might be time to leave Sony. Maybe I'll have better luck with the Lenovo Phab Pro 2 coming out next month.
Same issue here, right out of the box today.... Using AT&T reseller and I would have to agree that it is an issue as was mentioned earlier where the phone is somehow not able to fall back on to HSPA on a weak LTE connection so it just completely disconnects. Strange thing is where I am using it (at my desk in my office) I never had an issue of LTE dropping off with other brands of phones. As soon as I left the cell area and started using it at home or at another location further away I had no dropped LTE signals. I think Sony support will be useless unless we can somehow get past the standard support desk. They told me they have no higher support I can be directed to, that I would either just do a software repair (which I assumed correctly would not work) or send it in to service. Not sure what I am going to do at this point, cannot have my phone jumping out of service every 2 minutes during the work day. Any other suggestions would be appreciated.
EDIT: upon further review (using LTE discovery App) it appears that "some" At&t sites are having issues staying connected with LTE band 17 on this phone. I drove up to one of the sites the phone has issues with. It had a solid,strong signal within 1 block of the tower and band 17 still disconnected the radio completely. As soon as it reset and moved to band 4 it stayed on without disconnecting until I moved away from the site far enough for band 17 to kick back in. At that point it continued to disconnect every 1 -2 minutes until I moved the phone mode into HSPA preferred. I don't know what to say about this, band 17 works great on 2 towers within 10 miles of here, but some others and this tower causes the phone to go into a fit. Clearly the phone has LTE issues as any other ATT LTE phone on band 17 I have used in this area has always worked just fine. Anybody have an opinion on this???
I have what I think is the issue, now if we have any way to get this information to anyone who can actually do something about it. I have 2 sites by my home that the phone works flawlessly on LTE... no dropped LTE signal whatsoever. Here is the difference... they are band 17 ONLY sites where the sites my phone is unable to hold a LTE signal when the At&T site is broadcasting both band 4 and 17. That would explain why the rest of the sites around where I work do not maintain a signal either. We need to all contact Sony support and somehow get this information thru to them. The issue is the phone clearly being unable to handle a site broadcasting 4 and 17 which I think is a majority of them.
napali said:
I have what I think is the issue, now if we have any way to get this information to anyone who can actually do something about it. I have 2 sites by my home that the phone works flawlessly on LTE... no dropped LTE signal whatsoever. Here is the difference... they are band 17 ONLY sites where the sites my phone is unable to hold a LTE signal on are both band 4 and 17. That would explain why the rest of the sites around where I work do not maintain a signal either. We need to all contact Sony support and somehow get this information thru to them. The issue is the phone clearly being unable to handle a site broadcasting 4 and 17 which I think is a majority of them.
Click to expand...
Click to collapse
It's still not falling back in HSPA like it should. If it has difficulty with an LTE connection, it should not drop connectivity completely.
Sent from my SAMSUNG-SM-N930A using Tapatalk
greyhulk said:
It's still not falling back in HSPA like it should. If it has difficulty with an LTE connection, it should not drop connectivity completely.
Agreed, but keep in mind that my XE ultra was 1 block from the tower with incredible LTE signal strength and it still completely shut the radio down and restarted. This is not for lack of signal but a complete inability for it to handle a band 17,4 tower. Although it would be great if it just moved into HSPA, that would mean your phone would be in HSPA 80% of the time, even when the LTE signal was completely adequate for the area. This clearly is a defect that makes the phone basically unusable (as it continually shuts the radio on and off) until Sony can figure this out. My concern... there is no way to talk to anyone at Sony that can do anything about this until they get enough support complaints directly related to this issue, this could take months not including the time they need to program an update and fix. Very frustrating.
Click to expand...
Click to collapse
Frustrated with this as well, hopefully sony fixes this problem more sooner than later
Received an update yesterday and I can't confirm 100% but it appears I haven't had as bad connection (popping in and out). I'm in Houston btw.
I got the update and so far phone has been working fine
The latest updates from sony fixed this issue.. so happy and enjoying it now
I'm using the Nokia 7.1 in the USA with T-Mobile. Things had been working great until the OTA update to version 9 happened a few days ago.
Now, the phone is extremely picky about its cellular connection. I'll have almost full bars in my house, and then nothing as I walk around. At work, I had no service until I walked a half-mile to the T-Mobile store - then I had a good signal.
Experimenting with the basic mobile/wifi settings hasn't helped (enhanced 4G - LTE, Auto wifi connection, etc).
Is anyone else experiencing this? Does anyone have a solution?
Thanks!
Not that I have experience. I have TMO as well and signal both indoors and outside seem normal. Granted, I got the phone and immediately updated to pie so I don't have a reference before updating to pie. Did you try a network reset to see if that corrects your issue?
alc2077 said:
Not that I have experience. I have TMO as well and signal both indoors and outside seem normal. Granted, I got the phone and immediately updated to pie so I don't have a reference before updating to pie. Did you try a network reset to see if that corrects your issue?
Click to expand...
Click to collapse
Thanks for the suggestion! I tried it and tested today... It doesn't seem to have helped.
--- ignore ---
APN details....
Here are my APN details (sorry - I can't use http links yet).
My APN settings seem to differ from others that are using T-Mobile on 4G in the USA. But, I had no luck with setting things to match what I see here: support.t-mobile.com/docs/DOC-28990
imgur.com/a/ZsLfajQ
While I was capturing these, the signal went in and out. And, I'm within 30 feet of a 4G signal booster that I received today from T-Mobile.
I'll have to try resetting the phone and ignoring the Pie update if I can't get this fixed.
a9hater said:
Here are my APN details (sorry - I can't use http links yet).
My APN settings seem to differ from others that are using T-Mobile on 4G in the USA. But, I had no luck with setting things to match what I see here: support.t-mobile.com/docs/DOC-28990
imgur.com/a/ZsLfajQ
While I was capturing these, the signal went in and out. And, I'm within 30 feet of a 4G signal booster that I received today from T-Mobile.
I'll have to try resetting the phone and ignoring the Pie update if I can't get this fixed.
Click to expand...
Click to collapse
How old is your sim from TMobile? Maybe a new one might help.
blushrts said:
How old is your sim from TMobile? Maybe a new one might help.
Click to expand...
Click to collapse
It's a brand new SIM (picked it up when I got the phone). Also, the problem seems very reproducible (where I lose connectivity) so I don't think the SIM is loose or has a bad connection.
But, the phone refuses to join the TMobile network (and won't even roam). Oddly, I'll often see the 'emergency calls only' message.
Things seemed to be working fine with Oreo, and then got bad with Pie.
If I do a factory reset, I'll just get a clean Pie installation now (as I understand).
Is there a [easy] way to reset and downgrade to how it shipped?