Still on Nougat, no OTA updates available - Moto Z Questions & Answers

Hello everyone,
I have received a Motorola (Lenovo) Moto Z first generation phone ) XT1650-03 and updated Android from stock 6.0.1 to android 7.0. After 2 OTA packages I came to software version NPL25.86-17-3 reteu channel. I have not received any information about the new android version since this update , although the latest android version on this phone is Oreo. I did a factory reset before each OTA update and wiped cache after last update but that didn't help . How can I unlock the moto z update channel? Phone haven't got any mods, roots, unlocked bootloaders, etc.
Thanks in advance for answer! :fingers-crossed:

COOLinMc said:
Hello everyone,
I have received a Motorola (Lenovo) Moto Z first generation phone ) XT1650-03 and updated Android from stock 6.0.1 to android 7.0. After 2 OTA packages I came to software version NPL25.86-17-3 reteu channel. I have not received any information about the new android version since this update , although the latest android version on this phone is Oreo. I did a factory reset before each OTA update and wiped cache after last update but that didn't help . How can I unlock the moto z update channel? Phone haven't got any mods, roots, unlocked bootloaders, etc.
Thanks in advance for answer! :fingers-crossed:
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Click to collapse
Join the t.me/motozz group

COOLinMc said:
Hello everyone,
I have received a Motorola (Lenovo) Moto Z first generation phone ) XT1650-03 and updated Android from stock 6.0.1 to android 7.0. After 2 OTA packages I came to software version NPL25.86-17-3 reteu channel. I have not received any information about the new android version since this update , although the latest android version on this phone is Oreo. I did a factory reset before each OTA update and wiped cache after last update but that didn't help . How can I unlock the moto z update channel? Phone haven't got any mods, roots, unlocked bootloaders, etc.
Thanks in advance for answer! :fingers-crossed:
Click to expand...
Click to collapse
Hi There,
I have similar problem - were you able to solve yours?
Regards,
Wojciech

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Click to expand...
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It has been available for a couple of months now. Just update OTA.
Update Done
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Click to collapse
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Hi everyone
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Black Manta said:
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Otherwise you can update via QFIL and Stock Rom files available on XDA.
Click to expand...
Click to collapse
Yup
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I can provide them later when I am home.
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Gesendet von meinem U_Pro mit Tapatalk
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Click to expand...
Click to collapse
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Click to expand...
Click to collapse
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