no security updates since march 1, 2020? - LG V60 ThinQ Questions & Answers

Hi all,
so I bought a V60 with DS yesterday, it was an open box but all the plastic still on device, like brand new and was able to test it and reset it to factory default before buying.
everything fine with setting it up but the phone doesn't update the security patch level..it says: you are using the latest software version for current OS.
patch level is from march 1 , 2020.
anybody knows what could be the issue.?? i've haven't found anything on this issue on the internet yet..
info:
model LM-V600EA (i think this is the Global unlocked version.?) my country is the netherlands and have a Vodafone SIM, i am able to make phonecalls and use data 4G+
software version v10f-EEA-XX
android version 10
buildnumber: QKQ1.191222.002
KERNEL 4.19.81
ive tried to use the LG Bridge software but when it want to update the driver it cannot make connection to the server.
when i want to install the driver by myself, it says that the os version (using a mac os catalina 10.15.6) is not supported...sigh..
looks like the unlocked version doesn't update.? the US verizon version have had several updates, even the latest august sec. patch level.
if someone could shed a light on this, or knows what is the issue...already very thankful.
BR
Mike

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--UPDATE--
hi all,
i succeeded with updating the phone.
I used a windows 10 laptop, installed LG drivers and LG Bridge software.
it found an update, downloaded it and installed it. whole process took about an hour. download was very slow.
now i have the July 1 security Patch update. (not the latest which is august, but ok, it's LG)
software version is now v10m-EEA-XX.
camera software also updated.
still wonder why the phone is not updating OTA.
BR
Mike

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I have the American AT&T model and received the August 2020 patch as an OTA a few weeks ago.
Since receiving the phone around April 1st, I feel like we've gotten every other security update.
IIRC, something like March (came with it), April, June, and August. But my recollection is a bit hazy.

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On t-mobile tje July security patch is the most recent release. We've also been getting every other month or so, so I am expecting an update sometime in September hopefully

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still don't know why the OTA update was not working. maybe because I have an unlocked version of the V60.??
as (security) Updates are being pushed out by carriers, i had to update it via LG Bridge.
bi-monthly update check via PC it is then.
thanks ya'll!

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I also have unlocked eu version same as yours and all updates on mine was done OTA, I'm on July at the moment.

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konio25 said:
I also have unlocked eu version same as yours and all updates on mine was done OTA, I'm on July at the moment.
Click to expand...
Click to collapse
do you also have the -XX in your software version.? I've read somewhere that XX on software LG phones indicates it's a test/demo model..maybe that explains why it was a open box when I bought it..
anyway..I was able to flash it with firmware V600EA10M_00, (NLD Region) ive used LGUP, hoped that the XX in the software version was removed but it isn't.
Also found a V600EA10K_00 version..Think Im gonna isntall this one and see if there's any difference, want to know what the K and M means in the firmware.
if anybody know what it means, let me know!
Thanks all!

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Mine is LM-V600EA, V10m-EEA-XX.
I bought mine from Belsimple from Netherlands and actually use phone in United Kingdom on EE network. Definitely not test version. Letters in software version indicate release as lower letter then never software, same with other LG mobiles ( I had G3, G5, V30).

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konio25 said:
Mine is LM-V600EA, V10m-EEA-XX.
I bought mine from Belsimple from Netherlands and actually use phone in United Kingdom on EE network. Definitely not test version. Letters in software version indicate release as lower letter then never software, same with other LG mobiles ( I had G3, G5, V30).
Click to expand...
Click to collapse
thanks for the info. so if i flash it with the K version, it would be an earlier version of the software and security patch level. then I leave it with this M version.
do you have an idea on why the OTA was not working for me then.?
as we both have an unlocked version and mine wouldn't update OTA. phone was on security patch level of 1 March "out of (open) the box" and on software version v10f-EEA-XX but OTA said I was on the latest version of OS.

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When I opened nine from box first what I done I checked for updates and it's downloaded straightaway. Did you connected through WiFi or mobile network. Maybe updates are set to not download through mobile network etc. Also the way how software number show up it's mean that is unbranded fw, if you will have branding fw it will show something like v10f-234-30 (for UK EE network), mine unbranded eu open V30 also show similar to V60 where on v30 is v31a-EUR-XX (latest stock Pie)

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konio25 said:
When I opened nine from box first what I done I checked for updates and it's downloaded straightaway. Did you connected through WiFi or mobile network. Maybe updates are set to not download through mobile network etc. Also the way how software number show up it's mean that is unbranded fw, if you will have branding fw it will show something like v10f-234-30 (for UK EE network), mine unbranded eu open V30 also show similar to V60 where on v30 is v31a-EUR-XX (latest stock Pie)
Click to expand...
Click to collapse
First thing I do with new mobile, updates: also connected it with Wifi and Mobile network, went back couple times to factory settings, no result for OTA.
I was able to update it via LG Bridge ..really strange that mine was/is not updating OTA.
when new patch is available for v60 I will check if it's doing OTA
thanks fo input!

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my_keymike said:
First thing I do with new mobile, updates: also connected it with Wifi and Mobile network, went back couple times to factory settings, no result for OTA.
I was able to update it via LG Bridge ..really strange that mine was/is not updating OTA.
when new patch is available for v60 I will check if it's doing OTA
thanks fo input!
Click to expand...
Click to collapse
--UPDATE--
recieved an OTA update, security patch september 1st.
installed it and now om on Software version V10n-EEA-XX.
thanks again!

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Thanks for update, on mine still say v10m is latest. Didn't plugged to pc just checked on mobile.

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Hello, my LG V60 LM-V600EA still has not received the security patch from September 1. I am in France where it isn't sold, I bought it on eBay (open box, new phone according to the German seller, the second screen was sealed), and English UK language, at startup (nothing abnormal).
Nothing by OTA, LG Mobile Support Tool and LG Bridge does not recognize my firmware: V10m-EUR-XX. No problem whith IMEI and serial number. I received it 10/02 but the downloaded update was July 1st.
I found this strange link on the internet: lg-roms.com(???) (I don't even know if I can trust)
The latest versions are Polish (POC) and Italian (VID) . In m we find the NLD version.
Question: if one of these rom works is it reasonable to flash by LGUP or I wait for LG to update the EUR version?
Thanks

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hi, I sold mine so I cannot test or tell you on which security patch LG has pushed now to the v60. the Rom site you can trust, i've downloaded and installed the V600EA10M_00 ROM and installed it via LGUP tool. but it didn't made any difference. the software version, security patch date and build number stayed the same. Also didn't got any OTA updates..regarding the official firmware..the OTA suddenly was there when I had it in September. The LG bridge tool helped me to update it to the July sec. patch but LG Bridge tool was a bit of a ''''''[email protected]#$% to get it working correct (drivers, latetst version of the software, wasn't able to connect tpo the server error's etc) eventually it worked, but still after this no OTA....I would wait for LG to push the updates..maybe it's a comfort to know that LG is really 'lousy' with updates...couple of month's behind with Security patches is 'normal' You have to play the waiting game...Hope this helped, Best regards

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my_keymike said:
hi, I sold mine so I cannot test or tell you on which security patch LG has pushed now to the v60. the Rom site you can trust, i've downloaded and installed the V600EA10M_00 ROM and installed it via LGUP tool. but it didn't made any difference. the software version, security patch date and build number stayed the same. Also didn't got any OTA updates..regarding the official firmware..the OTA suddenly was there when I had it in September. The LG bridge tool helped me to update it to the July sec. patch but LG Bridge tool was a bit of a ''''''[email protected]#$% to get it working correct (drivers, latetst version of the software, wasn't able to connect tpo the server error's etc) eventually it worked, but still after this no OTA....I would wait for LG to push the updates..maybe it's a comfort to know that LG is really 'lousy' with updates...couple of month's behind with Security patches is 'normal' You have to play the waiting game...Hope this helped, Best regards
Click to expand...
Click to collapse
Thanks for your help.
I took the risk of flashing the ROM in version n version VDI (since it works) because selling it now will not bring me much. Unfortunately (but logical) I remain in the EUR-XX version so goodbye to updates.
If the site remains update, I will always have the option of going through LGUP. Anyway VDI, POC, NLD, they are the same versions as the EUR that LG forgot (my LG V0 is however in global version EUR-XX).
Thanks again

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If you read my previous post you will know by now that is nothing wrong with EUR-XX version. My current version is v10n-EEA-XX September security updates. All my updates done via OTA, mobile bought in Netherlands and still in use in United Kingdom.

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konio25 said:
If you read my previous post you will know by now that is nothing wrong with EUR-XX version. My current version is v10n-EEA-XX September security updates. All my updates done via OTA, mobile bought in Netherlands and still in use in United Kingdom.
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Click to collapse
The problem with EUR-XX, no update since 07/01. Nothing by OTA, LG Bridge doesn't recognize my Firmware and LGMobile Support Tool can't find a other update than m version. Nothing wrong ?
Edit: I try to install the m update and ... nothing : no upgrade to n the 11/12.2020.

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You can try to remove sim card and try update without sim. I know that while ago orange UK blocked updates on some lg phones, once users insert different operator sim card mobile phone find updates immediately. I never had any issues with my v60 where this mobile is not in UK market, still working fine and update OTA.
If you still have issues try to use vpn for different country and update with lg bridge without sim card.

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konio25 said:
You can try to remove sim card and try update without sim. I know that while ago orange UK blocked updates on some lg phones, once users insert different operator sim card mobile phone find updates immediately. I never had any issues with my v60 where this mobile is not in UK market, still working fine and update OTA.
If you still have issues try to use vpn for different country and update with lg bridge without sim card.
Click to expand...
Click to collapse
Unfortunately it's too late, these updates have messed up my LTE frequencies. In short, I am missing frequencies that make 4G + unstable in France. Now between 0 and 20 mb /s, before always 30/40 with EUR-XX firmware, watching YouTube has become hell without wifi,
my LG V60 is just an phone without a real LTE! (VDI, POC & NLD have this problem because I flashed in refurbish, it's my fault).
Otherwise OTA updates work fine but not beyond version m (EUR version). Now it's too late.
NB. 2 whole days trying to find a solution, I lost my time. I thought that the modem part was common between all European countries like for Samsung, with LG: NO!