No Signal on Samsung Galaxy S10 5G G977N Korean version (Exynos) - Android Q&A, Help & Troubleshooting

Hi, i have bought G977N and later came to know that its IMEI is tampered to get registered on the local networks. it was working before i upgraded it to G977NKOU4CTG1, the original firmware was G977NKSU2BSL7. After upgrading it did not register any of the networks. Got it checked from software expert he told me the network patching done with tempered imei was damaged and now there is no way to do it again on new version G977NKOU4CTG1. I tried to flash G977NKSU2BSL and also the factory firmware of android pie but ODIN get stuck at BOOT.img and download screen shows non-supported version. Can any one help to restore my original IMEI and will it work.

The IMEI ( read: International Mobile Equipment Identity ) is a unique numerical identifier ( 14-17 digits ) for every mobile device what helps to differentiate each device from one another. If you take your phone in for repair, they will track it using the IMEI to distinguish it from the other millions of phones, for example.
IMEI basically has nothing to do with phone's local network settings at all. But it may be used to unlock a phone on certain networks.
The IMEI is stored on phone's /EFS partition and/or /EFS folder. If you didn't backup that before flashing you have lost, IMO, unless you still have the box in which the phone was delivered, because there is usually the IMEI printed, too.

I don't have the box of the phone. The seller has tempered the imei to get it registered on the local network. I didn't backup before flashing. Now what to do. How to downgrade to previous firmware. I tried to flash the previous firmware but it stuck in boot.img.
They told me solution is available for U3 binary but no solution is available for U4 binary.

Awaiting for help on this issue.

You should have returned the device. Since the imei has been tampered with you will not get much help here. Imei changing and tampering is illegal in most countries. And it's not discussed on xda

Majid41 said:
Hi, i have bought G977N and later came to know that its IMEI is tampered to get registered on the local networks. it was working before i upgraded it to G977NKOU4CTG1, the original firmware was G977NKSU2BSL7. After upgrading it did not register any of the networks. Got it checked from software expert he told me the network patching done with tempered imei was damaged and now there is no way to do it again on new version G977NKOU4CTG1. I tried to flash G977NKSU2BSL and also the factory firmware of android pie but ODIN get stuck at BOOT.img and download screen shows non-supported version. Can any one help to restore my original IMEI and will it work.
Click to expand...
Click to collapse
Did you get a solution for this?

thepredictor said:
Did you get a solution for this?
Click to expand...
Click to collapse
I'm guessing you also bought a tampered IMEI device. Take it to any local market where there are plenty of phone 'software repair' guys. Ask them if they have Chimera or z3x tool. They'll fix your problem for ~800 PKR.
Remember, if you buy such devices, don't flash anything on them. Every time you do, you'll need to go back to the same software guy and pay him to fix your signal issue.
=========================
For other people reading this comment - Yes I understand IMEI tampering is illegal in most countries. The reason people in Pakistan buy these phones is because the government has levied unreasonable duties on all imported devices, without any consideration for the age/condition. For example, a used/refurbished S10 that costs you 250 USD in the US, will have custom charges of about 250 USD applied to it if you want it to work in Pakistan. So basically you pay double.

I have this same issue somtimes the signal comes and somtimes it doesnt.

Try This procedure
Fix No Service & Signal, MIPI DEVICE FAIL, Stuck in Airplane Mode, Samsung Galaxy tested on S7 edge. [G935U, G935A, G935U, G935S, G935K, G935F ]
Fix No NETWORK SIGNAL, Stuck in Airplane Mode & MIPI DEVICE FAIL, for Most Samsung Galaxy Smart Phones After Upgrading to Latest Firmware. tested successfully on : [ Galaxy 7/7-edge : G935U/G935A/G935U/G935S/G935K/G935F ] Reference Video...
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Related

[Q] Need help. GT-i9300 network problems + sn = 00000000000

Hi All,
I have accidentially bought Galaxy S3 GT-i9300 in China. Device came with Hong Kong 4.0.4 firmware. Unfortunatelly i could not fully test it because i didn`t have a micro-sim. It is international version called I9300GSMH.
I returned home, made a backup of EFS with EFS Pro and flashed 4.1.2 Poland into my new toy.
After that i immediately got several problems:
1) IMEI is OK and legal, but SN = 00000000000. That means no network and no phone calls. Fixed quickly with "special modem", but not sure if it was the best way.
Is it possible to repair SN if i know it? Does it make any sense by the way?
2) GPS is not working at all. GPS Tool doesn`t see any satellite. Neither GPS no Glonass.
Have no idea how to fix it and why this sh,,t happened.
3) Wi-Fi range = 30 cm. My router is Dlink DIR655. Other Samsung devices work with it up to 15 meters around. This one - 30cm. Tried to change settings, apply fix - no result. My S3 can see all wireless networks around, even located on the different floor of the building... but it can`t connect to any of them with "passwor wrong" message. Put it right on the router and problem disappers. WTF???
My S3 came from Hong Kong, but it doesn`t accept China/HK firmwares. Odin stops on flashing the modem stage. Actually, for some reason, it can`t flash China/HK modems. My S3 accepts any of european FW/Modem, but not chinese, where it actually came from.
Now some surgery. /EFS and /Factory folders are different (how could that be?) Files NV_data.bin and NV_data.md5 are different in those folders. Actually approx 300 bytes are different.
NV_data.bin and .NV_data.bak are totally different and they have different dates of creation.
That is it. Have no idea what to do with this phone. It works as a phone with the patched modem, but no WIFI, no GPS, etc.
I will appreciate any help on this case.
Thank you in advance.
______
Andrey
Search Ariza Patch...!!
http://forum.xda-developers.com/showthread.php?t=1918601
Quimicax said:
Search Ariza Patch...!!
http://forum.xda-developers.com/showthread.php?t=1918601
Click to expand...
Click to collapse
Thanks, but it is already done. My S3 doesn`t work with GSM network without Ariza patch. "Special modem" i meant Ariza patch for modem. That is the only way i know to make SN=00000000000 device work with GSM.
Any ideas why i`m having GPS and Wi-Fi problems? May be HongKong phone has slightly different hardware which is not 100% compatible with European firmwares?
Sounds like a convincing looking fake or a store demo unit etc.
Nothing is going to help, if it was a workable fake your going to need the custom firmware, the criminals used originally to build it.
Can you post a screen shot of the system info and pics of the actual phone?
Personally I'd just take it to a mobile repair shop to get it looked at and to get a proper answer.
KMino said:
Sounds like a convincing looking fake or a store demo unit etc.
Nothing is going to help, if it was a workable fake your going to need the custom firmware, the criminals used originally to build it.
Can you post a screen shot of the system info and pics of the actual phone?
Personally I'd just take it to a mobile repair shop to get it looked at and to get a proper answer.
Click to expand...
Click to collapse
I don`t think it is fake because system information looks like genuine samsung except sn=00000000000. also i can upload samsung firmware to it and it works except GPS and Wi-Fi. Under the battery there is a label containing Model = GT-I9300, real IMEI and SN.
Another question is modem. Telephone came from HK or China. I can flash it with HK firmware to return it to original state, but modem remains XX - europe. When i flash only chinese modem Odin fails with "bootloader blocked modem update" or something like that.
Smells fake .
Try the Chinese thread .
jje
JJEgan said:
Smells fake .
Try the Chinese thread .
jje
Click to expand...
Click to collapse
Why do you think it is fake? Fake phone has different firmware and not compatible with Samsung.
I have checked deviceinfo as well. It is genuine Samsung...
Can someone share deviceinfo from the International GT-i9300 ? I want to compare, may be some IC chips are different and i am simply using incompatible firmware...
dyn215 said:
Hi All,
I have accidentially bought Galaxy S3 GT-i9300 in China. Device came with Hong Kong 4.0.4 firmware. Unfortunatelly i could not fully test it because i didn`t have a micro-sim. It is international version called I9300GSMH.
I returned home, made a backup of EFS with EFS Pro and flashed 4.1.2 Poland into my new toy.
After that i immediately got several problems:
1) IMEI is OK and legal, but SN = 00000000000. That means no network and no phone calls. Fixed quickly with "special modem", but not sure if it was the best way.
Is it possible to repair SN if i know it? Does it make any sense by the way?
2) GPS is not working at all. GPS Tool doesn`t see any satellite. Neither GPS no Glonass.
Have no idea how to fix it and why this sh,,t happened.
3) Wi-Fi range = 30 cm. My router is Dlink DIR655. Other Samsung devices work with it up to 15 meters around. This one - 30cm. Tried to change settings, apply fix - no result. My S3 can see all wireless networks around, even located on the different floor of the building... but it can`t connect to any of them with "passwor wrong" message. Put it right on the router and problem disappers. WTF???
My S3 came from Hong Kong, but it doesn`t accept China/HK firmwares. Odin stops on flashing the modem stage. Actually, for some reason, it can`t flash China/HK modems. My S3 accepts any of european FW/Modem, but not chinese, where it actually came from.
Now some surgery. /EFS and /Factory folders are different (how could that be?) Files NV_data.bin and NV_data.md5 are different in those folders. Actually approx 300 bytes are different.
NV_data.bin and .NV_data.bak are totally different and they have different dates of creation.
That is it. Have no idea what to do with this phone. It works as a phone with the patched modem, but no WIFI, no GPS, etc.
I will appreciate any help on this case.
Thank you in advance.
______
Andrey
Click to expand...
Click to collapse
Exactly same situation in Argentina.
I bought a SGS3 and after full charge battery and backup EFS I flash the Poland 4.1.2. After that i can´t connect to GSM network and my serial numer is 00000000000
Is not a fake. I bought from a recognized operator.
Then I flash an ICS 4.0.4 ARO (ARO = Samsung official roms for Argentina)
Now I looking for the Ariza solution, but I fear to have the same problems descripted here, cause I have the same facts.
So ¿Any questions to this post answers?
Thanks people, for that who live away from big cities is impossible go to a technical service.
Update. I`ve also got i9100 aka Galaxy S2. After official (no grey market, no sim-unlocks, no root, no odin, etc) update via Kies it shows same SN=00000000000, but everything is OK. GSM, 3G, WiFi, Bt, Gps - all parts work as they should work without any problems or applying any patches!!! That means problem is not in SN=00000000000. This zero SN is probably just a sign of the different problem.
same problem
dyn215 said:
Thanks, but it is already done. My S3 doesn`t work with GSM network without Ariza patch. "Special modem" i meant Ariza patch for modem. That is the only way i know to make SN=00000000000 device work with GSM.
Any ideas why i`m having GPS and Wi-Fi problems? May be HongKong phone has slightly different hardware which is not 100% compatible with European firmwares?
Click to expand...
Click to collapse
i bought s3 from Thailand
and have same problem no network in my country with GSM
and its no imei
please if u fixed ur problem with changing modem sw
please tell me step by step how u solved it ?
michael.maher said:
i bought s3 from Thailand
and have same problem no network in my country with GSM
and its no imei
please if u fixed ur problem with changing modem sw
please tell me step by step how u solved it ?
Click to expand...
Click to collapse
No IMEI = return to seller possible stolen phone . Take to service centre .
Modem does not fix IMEI .
IMEI restore is only by restoring your backed up EFS folder .
jje
michael.maher said:
i bought s3 from Thailand
and have same problem no network in my country with GSM
and its no imei
please if u fixed ur problem with changing modem sw
please tell me step by step how u solved it ?
Click to expand...
Click to collapse
If your phone has only empty/broken IMEI. You may send it to any service center. It is very easy to reprogram EFS and repair IMEI if you have original IMEI on the phone label.
In my case nothing worked but IMEI was correct and here is step by step instruction )
Step 1. Find working 2nd hand 9300 motherboard ($130 in my country).
Step 2. Replace motherboard.
Step 3. Ta-da.

[Q] can't call

hi there!
Ive read all I could and despite coming across several similar problems, haven't found an answer (so if anyone has an idea, plz help!)
I'll try to be as concise as possible:
I have a message that says: not registered on network
I have a China Unicom galaxy S3 (international model, gt-i9300) not copy, original version, bought from service provider store, running forever on android 4.0.4 (no updates available, via kies, or software update whatsoever)
As you know, because it was bought in China, it's blocked from factory settings (no svoice, google play, among others and of course a reduced overall functionality and an alarmingly high used of RAM despite of every app being closed) and even you can download most apps, they're in Chinese and they're different and not completely working versions of them (i.e. fb, skype,...)
Read and read, until managed to do rooting via heimdall (only have mac available), once installed SU, managed to download and install google play, but it kept on crashing, along a previously (VPN only) functioning fb app, and twitter.
After a while of more research I came across odin mobile, and by downloading an international ROM from Hong Kong via Sammobile, managed to install 4.1.2 from HK (I9300OZSEMC1). Despite the now no restriction phone i had, i came across a problem: cannot call or message or use mobile data, only with a message that says " not registered on network"
I did check the sim card, and selected the network manually, without success.
I checked the AP, CP and CSC and they were unknown.
After much frustration i remember i had a backup if the original carrier, and after re-rooting, managed to get back to the super blocked version of it, bu t the problem remained: not registered on network.
I checked again the ap, cs and csc and now are back to factory default (just like they were before all this odyssey began).
I changed the sim card to my gf's iphone and it works there, just not on the galaxy....
I repeated the above two times more, using roms from HK, Taiwan and UK..... same problem, even when going back.
Any ideas? I'm quite desperate now
thanks!!!
Is your IMEI the same as under the battery .
If not restore your backed up EFS folder.
No backup = service centre .
Do you have the correct modem and CSC for your network .
jje
JJEgan said:
Is your IMEI the same as under the battery .
If not restore your backed up EFS folder.
No backup = service centre .
Do you have the correct modem and CSC for your network .
jje
Click to expand...
Click to collapse
yes, imei is the same
before doing all the process, i verified and saved screen captures of how it was before and after, both pictures coincide, but still nothing...
(what is EFS folder? , i've done this with little knowledge on the topic, so i've no idea what's that ^^"
I guess service centre might help, but well, since this is China... i expect the worst.
omenlo said:
yes, imei is the same
before doing all the process, i verified and saved screen captures of how it was before and after, both pictures coincide, but still nothing...
(what is EFS folder? , i've done this with little knowledge on the topic, so i've no idea what's that ^^"
I guess service centre might help, but well, since this is China... i expect the worst.
Click to expand...
Click to collapse
I'm assuming you may have changed the modem during the flashing of the HK fw, try finding a Chinese Modem and flashing that. TBH this is why people tell you to read and read again before rooting and flashing custom roms.

[Q] correct imei but no signal,

Hi!!:
After reading and reading and trying every method i found on the internet, i still have not succeded with my problem which is this:
I tryed to flash an stock 4.3 to my free s3 movistar chile, but when it rebooted and after i wrote the pin code, it asks me for an unblock sim code
It presented signal but uknown network. I got back to 4.1.2 thinking that it should repair this, but no, it was worst, i got imei null,
After searching and searchingI found a cwm 3 files patch on the internet: one for cleaning kernel, other one to install kernel and the other one to install modem, and with it i got my imei back, (this is when i made efs backup, i know i sould have done long before ) but also the wknown network problem, with the phone asking me for this unblock sim code again.
I used galaxysim unlock to try to repair this, but it showed me that the phone is totally unlocked i think i remember it also showed me the state of csc and it appeared blocked, so i think this is where the problem lies, but i couldnt find any info about this.
when i go to state of the phone i see this
network: uknown
kind of network: umts
service state: out of service
mobile network state: disconnected
imei:3537.... thats ok, fits with the one on the back of the phone
device state: modified
(sorry if my einglish is not very accurate)
So resuming: my imei number is ok, wifi works ok, but even though the phone shows signal, it presents uknown network, and i cant do or receive calls.
i would be very thankful if any of you could help me
Your phone was unlocked using a crack that only worked on 4.1, by updating to 4.3 you've corrupted the efs folder.
You now need to buy an unlocking code and pay for a repair, make sure it works on 4.3 before you accept the phone back.
boomboomer said:
Your phone was unlocked using a crack that only worked on 4.1, by updating to 4.3 you've corrupted the efs folder.
You now need to buy an unlocking code and pay for a repair, make sure it works on 4.3 before you accept the phone back.
Click to expand...
Click to collapse
Thanks a lot for answering!. So, if the phone was cracked in 4.1.1, is there any chance to downgrade to that version, use the corrupt efs backup that i have, just in case i lose the imei, and try to unlock?, or would be too risky?
Not without a backup of the efs before you upgrade, no.

[Q] Official network unlock not working i9300

Hi everyone,
I come to you as I am a noob as far as twinkering with my gt i9300 goes and I think I messed it up big time.
Here is what I did :
I had android 4.2.1 on my gt i9300, the stock rom from sfr (french career).
I network unlocked it using my career official unlock code, which worked great. It recognized my japanese career sim very well (i am in japan now).
Then I got greedy and wanted to update my android version so I downloaded a 4.4 android rom from I don't remember well, and a cwm manager.
The network unlock worked fine at first but after a restart it did not work anymore. It asked me for a network unlock pin.
I thought it was asking for a sim pin at first, which my sim did not have as I hadn't set one. I got mad trying sim pin code and gave up. Had I given it the network unlock code instead of possible sim pin code it might have worked but I will never know.
Then I tried to solve the problem installing android 5.1 cyanogen version but I had the same problem except this time I understood it was asking for the network unlock code. The problem is that when I fed it to him, it did not work, the request was unsuccessful.
So I looked for a solution on internet and found all kind of things:
I read about restoring the efs partition, but i do not have any back up.
I read about installing a stock rom version, change the csc and retry the official network unlock code, but it does not work, whether I restore through Kies (which gives me a vodafone version) or manually (with an sfr version, french vodafone it seems).
I read about installing Galaxy simunlock app after rooting the phone and installing userbox, but it tells me that my locking system is not handled as it is too new.
I upgraded, downgraded, rooted in every possible way but nothing works.
I am running out of solution and I therefore turn to you for help, hoping you will be more creative than me.
I have the official network unlock code, the phone, no back up of any kind and really little hope.
Thank you in advance for any help you could give me !
Have a nice day !
Sadly you didn't make a backup of efs. That should be first thing before playing with customs.
Oh well, I suppose your efs may be screwed up due to entering couple times bad network unlock key.
I suggest go to next corner GSM shop and pay 2400JPY for efs fixing and perm sim unlock. But before that, check your IMEI and serial number are correct. Thay can fix all of this in one step.
You need to do this via box, you can't reprogram that or fix yourself because you did everything that may help and you still have a problem. You can't use any software on efs v2. It will not work.
____________________________________________
P3110 / I9300 / I9100 / NEXUS 5 / iPAD2
Thank you for your quick answer !
I will follow your advice and go to a "professional".
However I don't understand how they are able to do what I can't, do they have special softwares or anything ?
I would like to know because I do have the official unlock code.
Also, I would still like to upgrade to android 5.1 cyanogen version, do you think it will be possible after such a modification ?
I should not encounter any risk if I backup the efs beforehand right ?
Thank you again
Service will connect your phone to, so called, box, ie Z3X Box. This is some kind of pc-phone bridge hardware which can alow to decrypt and encrypt efs files, fix IMEI, serial number, flash firmware, IMEI certificate, remove network locks, sim locks etc.
Of course you can backup your efs now but it is corrupted and useful. Backup this partition after repair. Than you will be able to flash anything you want. Even CM12.1,no problem.
____________________________________________
P3110 / I9300 / I9100 / NEXUS 5 / iPAD2
Ok I understand better now.
Thank you very much for your answers, they have been really helpful !
Do not let them plug your phone to the box if you want to install 4.4 or 5.0 because if you give them they will replace your imei number with a clon imei number and you will stuck with max 4.3 and you need to install a patched modem and kernel every time you format your phone... tell them to try to fix without replacing your imei number first. Replacing the imei number should be the last thing to do...
Why do you think they will clone his phone's IMEI? It's even illegal.
If someone doesn't know how to use box than he should not work in GSM service.
You can rewrite original IMEI and serial number without cloning anything.
An probably IMEI is fine, it's network lock problem.
____________________________________________
P3110 / I9300 / I9100 / NEXUS 5 / iPAD2
Most repair shops dont care its legal or not. Also most costumers dont know this kind of things and as long as phone is working its okay for them. Mine is just a warning to make him look like he knows this things so repairman doesnt do something with no going back...

Galaxy S6 Edge - Cannot Connect to Network (IMEI Issues)

Okay,where do I start.
So I bought this phone off a friend of a friend(I was going to sell it on for profit as it was a good deal).
I noticed when trying to update that it was telling me it was an unauthorised software, so i took it the device was rooted.
I then factory reset the device to see would it go back to factory settings, but just stayed on the custom firmware.
I then decided to flash stock firmware onto the device from Sammobile (device boots up with Three logo so I assumed it was with Three Ireland network so that's the firmware I chose.
After flashing the device it boot up with a dm verity error and would only go as far as the Three logo. After some research I found a discussion and followed the steps in this, flashing a file called CF-Auto-Root-zerolte-zeroltexx-smg925f. After doing this the dm verity error had gone and the phone booted up fine.
I left the phone like this, as I was going to sell it at a later date. Before I sold it I had one last test of the device and noticed it would not connect to a mobile network (I don't think this issue was there when I first got the phone as I am nearly sure I tested my sim card in it, but cant be sure). I just kept getting 'not registered on network' error.
After some more research I downloaded the Samsung info app and ran it. I then noticed a few strange things.
1). The serial number of the device was just showing up as a string of 0's.
2). The imei number that was listed did not match the imei on the back of the phone.
3). The carrier was showing as O2 UK, but Im not sure if this is an issue as O2 and Three are basically the same network here in Ireland (Three took over O2 here).
After doing an imei check, I found the imei listed on the back of the phone to be fine and was showing all the right details, serial number etc. But the imei that was listed as the imei of the phone, in settings and using *#06# was showing up as not existing.
I found this very strange and I'm sure this has something to do with why it can't connect to a network.
Any suggestion on getting this device back working properly as it is just a paperweight now as it is, and after spending money to buy it so I could sell it on I don't want to have wasted that money for nothing.
Any help is appreciated.
Thanks
Nothing? ?

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