Problem with Amazfit notifications - Samsung Galaxy A21s Questions & Answers

Hi all!
My sister just got this mobile and is having a lot of problems with her Amazfit Bip S. The notifications only arrive if the device is unlocked, and sometimes when the notification arrives, the watch doesn't vibrate. If the device is unlocked, the notification always arrives and the watch vibrates. I have checked that all the battery savings options are set for the Amazfit APP. I have tried serveral APP like MiFit, Amazfir APP, Zepp, Notify&Fitness and Advanced Tools for MiBand and in all the apps the behaviour is the same.
I have tried with my Skagen Falster 3 and the WearOS APP and all works fine also with the device locked and the screen off. I have tried her watch with my mobile (S10) and my wife's mobile (S8) also Samsung and all works fine. She before had the Huawei y6 2017 and all worked fine also.
I think that should be something the device is doing when going to sleep, but only with the Amazfit APP? Because the WearOS APP seems to work fine... Or maybe something the Amazfit APP is not doing properly for the new android version A21s with low RAM compared with her previous Huawei device?
Thanks

Exactly the same happens with the Garmin Connect app. As soon as the screen is turned off on the phone, the watch loses connection. Tried with Garmin 235 and Fenix 5 plus and it is the same.
Something on the A21s is making some apps sleep even when you say not to.
The bluetooth on the phone stays connected to car audio so it is not the bluetooth switching off.

My sister went to a Samsung store here in Spain and the girl at the store told her that, after seeing a list in their a Samsung's system, the Bip S is not a compatible watch with the A21s. Interesting thing is that my sister ask her about which watches are compatible with the phone and she told her the she can't know it (but you know that the Bip S not?). Then she tried to sell to her a Samsung's watch :laugh:
I don't know if trust her... But I think that is something Samsung do intentionally?

runtime_Err0r said:
My sister went to a Samsung store here in Spain and the girl at the store told her that, after seeing a list in their a Samsung's system, the Bip S is not a compatible watch with the A21s. Interesting thing is that my sister ask her about which watches are compatible with the phone and she told her the she can't know it (but you know that the Bip S not?). Then she tried to sell to her a Samsung's watch :laugh:
I don't know if trust her... But I think that is something Samsung do intentionally?
Click to expand...
Click to collapse
A21s update on the 8th October (UK) fixed the issue with Garmin watches.

dxbydy said:
A21s update on the 8th October (UK) fixed the issue with Garmin watches.
Click to expand...
Click to collapse
Good to know. My sister sent her device to the Samsung's SAT. Let's see with which version comes back and if is not with the last one, works fine again after the update.

Her issue was solved also with the last update :good:

Related

Watch won't show Google Now cards

As the topic says, the watch won't show any google cards. It just happened out of the blue. It used to show cards like weather and so on but all of a sudden i stopped. Notifications overall works like a charm, it's just the cards. On my phone (N6P) the cards are fully functional and enabled. Everything is up to date.
What i've tried:
- Unpair the watch (also a factory reset)
- Disable and enable cards on the phone
- Re-installed Android Wear
The thing is also that if I press the Google app on the watch, it shows weather, it does not prompt for enabling Google Now on the phone. I'm so confused. I re-installed everything last night.
same problem here
Nexus 6P (newest Chroma ROM) and Huawei Watch Classic
Same for me.
Newest Google Search App (5.11.31.19) doesnt seem to help either.
OnePlus One (CM13 nightlies) + Moto 360v2
I've had contact with Motorola via e-mail and what they have recommended so far is to unpair the watch, remove Google account from phone, remove android wear, add the account again, install android wear and re-pair the watch.
Did not work for me. Waiting for further advice.
Same here.
Sent from my Nexus 6P using Tapatalk
Glad it's not just me. Hope they fix it soon.
I somehow had it working again for the last few days (dont know what made it work). But today when I woke up in the morning the watch wasn't showing the Google now card again! (Again I don't know what changed :/ )
This bug is appearing really weirdly. Hope it gets fixed soon
Mine just started working again randomly yesterday. Not sure what triggered it. Maybe an app update.
I start to believe it's intentional, the cards will show up if there is anything apart(!) from weather (in my case upcoming football matches), and it will never directly show the weather, but say something like "1 more from Google" (dunno about the english term it uses). If your only card is the weather one, it won't be there.
I am having the same issue with my watch as well. I just reset the watch and deleted the android wear app and deleted all settings and reset the phone and watch up. Still not working.
After a 30 minute phone call to Moto tech support I was told that the issue is a defective watch and they offered to send me out a replacement watch. I told them I would thank about and get back to them. I am pretty sure it is not a watch hardware issue but a software issue.

Amazfit Watch app is a disaster (at least on iOS)

The app for iOS is a disaster...
Time ago was used to sync with Strava, used then to transfer data to the phone Health app, but Strava is no longer connected since v2 (I've tried everything).
But the most tiring is that time to time app update erases the app parameters, with loss of all the data on the phone and the need to re-sync the watch to the phone. Result: all data gets lost, and have to restart with a tedious watch/phone pairing process, quite cumbersome when having the CN version of the watch (this time it is refusing the paring regardless I've switched the phone to Chinese region ).
Anyone else with the same problem?
Is it better with the Android app?
Thanks
After 5 bug fixing releases, it works again
Dear, I have opened so many tickets with Amazfit, tried everything.. but at the end , the only thing to do was to wait for them to fix the app. Now it seems to be ok. Since app 2.06
It's a running theme with iPhone users that 3rd party accessories don't work properly.
These days when I see someone complain of an issue with a 3rd party device, my first though is that they are probably using an iPhone.
If you don't want to exclusively use apple accessories then it might be time to switch to android.

Amazfit bip turns phone Bluetooth off when out of range

I'm having a problem with the amazfit bip where if the watch goes out of range the phone's Bluetooth turns off. I'm pretty sure it's the watch and/or app because I uninstalled the app for a whole week and it didn't happen. Does anyone know the fix?
Then it's not the watch but MiFit app, right? What version are you using? Did you try to install an older version? I think APKMirror has older versions available, and it's safe to download apps from.
lfom said:
Then it's not the watch but MiFit app, right? What version are you using? Did you try to install an older version? I think APKMirror has older versions available, and it's safe to download apps from.
Click to expand...
Click to collapse
I'm using the one straight out of the play store. And one had that version up to date. Is the older version better? I had this problem since I got the watch 2 months ago
Hi,
Yes, I confirm, MiFit app toggles the Bluetooth off/on each minute as soon as the Bip Watch goes out of range… Sometimes, the MiFit app is not able to reconnect automatically to the Watch and I'm obliged to stop/start the app and even in the worst cases reboot the smartphone…
This is also a smartphone battery drainer when the Watch is out of range.
No solution found so far… I'm very interested by a fix!
I appreciate the combination of the MiFit app nice interface + "Tools & Amazfit" useful features compared to "Notify & Fitness" or "Gadgetbridge" apps.
But this Bluetooth problem is embarassing.

Amazfit Bip - No options showing in watch face settings

I decided to change the watch face for the first time in quite some time today and....nothing! When I to to watch face settings the screen is blank with no options for either local or online watch faces, just a very faint lighthouse logo with 4 Chinese characters beneath it on the Online section.
My phone is running Nougat and the app was updated to the latest version. The bip has undergone its updates. The only thing that has changed is my location, I'm currently in South Africa, but I cant see that being an issue, or am I missing something?
I tried unistalling the app but it hasnt changed anything. What do you guys suggest?
Exact same problem here. Sony Xperia XZs and Android Oreo 8.0.
EDIT: For a fraction of a second, just before the chinese characters show up, it says "Couldn't get data" or something similar.
Just use the GadgetBridge method, this still works.
https://amazfitwatchfaces.com/forum/viewtopic.php?f=14&t=128&sid=d06b2f6e12e8e8a8fc11544eea6949cb
It suddenly started working by itself. I did nothing.
This is very strange, since we have two Bip watches on two different phones and the other one was always working just fine.

Amazfit GTR 47mm - notifications are not available.

Hello,
I knew that this kind of subject have been posted here few times, I've checked each of them and tried to make steps that have been showed in answers on my device. Unfortunately nothing have worked.
I will try to describe the issue with all possible steps that I've made before posting this subject.
1. I've received an Amazfit GTR 47 mm yesterday, I'm using an iPhone 7 (iOS ver. 13) — everything looks fine, no pairing problem via amazfit app, but when I've tried to check the notifications I saw that. I can only see when someone is calling me and if the alarm is on. WhatsApp, Facebook, SMS doesn't work.
2. All the notifications in the app (tried on amazfir and mifit (was using miband 3 before the watch)) and on phone are on — like they were while i used the band (with shown all the notifications on it).
3. I've tried to pair the watch with second phone based on android - of course everything works fine ( made the factory reset etc)
4. I've deleted the watch and app from android phone, again factory reset, installed the app on iPhone, restarted the iPhone, added the watch as a new one - and still nothing.
i dont have any idea what can i do... if You need and it will help i can make a hundred of screenshots with my settings.
Mine is the same. I'm on IOS 13.2 Beta and I no longer get SMS or phone call notifications. It works fine on Android. I am waiting for the next update so I can go back to a stock IOS 13. Hopefully this will fix it though not holding my breath.
FYI I was having SMS notifications issues with my Garmin Vivoactive 3 as well.
Same here! Doesn’t work on iOS 13!
hi,
I have a iphone, 13.2 beta rom and the solution for your problem, that I found is:
- first you must be loged in amazfit app
- then go to Iphone>Bluetooth>Amazfit GTR> Share system notifications
- there you must turn off, and the turn on, the button for share system notifications, to restart the notification protocol
Everytime you close the app amazfit or reboot the system, you must do this procedure.
I don't know if in the next 13.2 iOS public release the behavior will be the same, but this way we can fix this anoying bug.
Serq071 said:
Hello,
I knew that this kind of subject have been posted here few times, I've checked each of them and tried to make steps that have been showed in answers on my device. Unfortunately nothing have worked.
I will try to describe the issue with all possible steps that I've made before posting this subject.
1. I've received an Amazfit GTR 47 mm yesterday, I'm using an iPhone 7 (iOS ver. 13) — everything looks fine, no pairing problem via amazfit app, but when I've tried to check the notifications I saw that. I can only see when someone is calling me and if the alarm is on. WhatsApp, Facebook, SMS doesn't work.
2. All the notifications in the app (tried on amazfir and mifit (was using miband 3 before the watch)) and on phone are on — like they were while i used the band (with shown all the notifications on it).
3. I've tried to pair the watch with second phone based on android - of course everything works fine ( made the factory reset etc)
4. I've deleted the watch and app from android phone, again factory reset, installed the app on iPhone, restarted the iPhone, added the watch as a new one - and still nothing.
i dont have any idea what can i do... if You need and it will help i can make a hundred of screenshots with my settings.
Click to expand...
Click to collapse
unpair the watch
uninstall amazfit app and install the app again.
before connecting the watch give all the permissions and then connect.
I've done that, but not have fixed. For me is worst, because i've bougth a Mi 9t 128 G and i have an Amazfit GTR. Some one have any information if Android 10 block this?.
Same here. None of the suggestions worked for me...

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