Issue with unlocking - Please help - Android Q&A, Help & Troubleshooting

Hello,
I have an SM-N950U from TMB which was purchased direct from Samsung when it was just launched after the whole debacle of the Note 7.
Phone has been working fine on TMB this whole time. Today I switched to VZW and attempting to have the phone unlocked.
I tried to use the Device Unlock app on the phone, with no luck. It fails when I try to Permanently Unlock the phone.
I called TMB for assistance, they said that the manager has tried to process it manually and has been unable to do so after multiple attempts. Escalated to higher support who got on the phone and said she's unable to help and does not know why it is not working. Said she will be escalating to a higher support group, but as of yet, nothing from anyone.
Is there any way of unlocking this phone without TMB?
I've attempted to flash VZW via ODIN, both U and U1, with no luck. I also tried the U1 XAA and still the same thing, I get a message "Network locked SIM card inserted".
Any help would be greatly appreciated as I am at a total loss and want to continue using this phone as I've been, just with VZW now.
Side note, maybe it's failing because the phone is already unlocked, just doesnt work with VZW? Not sure if thats a possibility, but is there any way to check to see if the phone is in fact unlocked or not?

Anyone?

Related

A couple of questions

Hello, I just recently got an Atrix off of ebay. I want to get into playing witih android phones. I've already read numerous threads, got the android sdk, rsd lite, etc.. I've been reading about flashing, and to be careful of what you flash based on what firmware versions are already on the phone.
The problem I have is the phone is subsidy locked, but it's locked in a way that not even AT&T sims work. It always asks for the pin, and the code AT&T gave me (they stated it was the subsidy unlock code) fails. So I looked at
http://forum.xda-developers.com/showthread.php?t=1356121
However, I have no idea what's on this phone. I can't access any settings menu in the phone, as it sticks to the "Emergency Calls Only" screen. i don't know what firmware is on the phone, what radio is on it, etc.. I don't want to try to flash a radio file and have it brick my phone. I've read quite a bit this past hour, but I'm at a crossroads here and don't know what to do to figure out what is exactly on this phone. If I knew what I had exactly, I'd be a lot more confident in flashing things.
I do know the bootloader is unlocked (the phone boots saying "Unlocked"). That's all I know :\
EDIT: Disregard. It took me another 6 hours but I finally got everything figured out (had to boot it with no sim to view things, then from there I got into it all). Rooted, CWM, flashed the bell radio and my sim works for now. Thanks for the valuable info that's listed here!
Any help will be highly appreciated. Thanks!
hey,
I do have the atrix which is netwoek subsidy locked.
I even cant use at&t. I am outside us currently.
Could you tell me how did you flashed bell radio & where u got that.
Thanks

ANS UL40 Android 7.1.1 HELP

I have a ANS UL40 phone through Assurance wireless / >Virgin Mobile> Sprint.. and am trying to root this phone so I can get the SPC code to run DFS tools. Have used DFS and loaded phone and unlock with default password, but when I try 000000 spc unlock says device offline and all prompts in all fields go from yellow to red and in a few minutes go back to yellow showing device info.
I need info off this phone to flash my SM-N900P phone over to Assurance Wireless. The UL40 phone uses a sim card, have tried in note 3 but no service and then sim locked please reboot phone. I have tries on UL40 many different rooting apks and through pc. Most say root fail or your phone doesn't seem to be able to root. Any help would be appreciated. To root the ANS UL40 and also how to flash over Note 3. I have done flashing before on a note 2. So i basically know what to do. When I did try to flash over the note 3 I just get your account cannot be verified when calling 611 (without the sim) but when I insert sim its says no sim or sim locked reboot phone. Thanks
Guess nobody knows
kingroot rooted the ans, but I rebooted and it earesed it, and it didn't seem to give out permission s, not in a joking manner
---------- Post added at 01:44 AM ---------- Previous post was at 01:41 AM ----------
lexcin said:
kingroot rooted the ans, but I rebooted and it earesed it, and it didn't seem to give out permission s, not in a joking manner
Click to expand...
Click to collapse
do you know which 32bit drivers this phone might use?
I tried that one and it didn't root it and so many other programs and or apk's. Do not know if this phone is arm -- 64-- or 32. I do know that the maker of the phone actually is Teleepock company in China ** http://www.teleepoch.com/en/ ** no info on this model phone on their website..
Default file manager is CyanogenMod File Manager
mjmplus said:
I have a ANS UL40 phone through Assurance wireless / >Virgin Mobile> Sprint.. and am trying to root this phone so I can get the SPC code to run DFS tools. Have used DFS and loaded phone and unlock with default password, but when I try 000000 spc unlock says device offline and all prompts in all fields go from yellow to red and in a few minutes go back to yellow showing device info.
I need info off this phone to flash my SM-N900P phone over to Assurance Wireless. The UL40 phone uses a sim card, have tried in note 3 but no service and then sim locked please reboot phone. I have tries on UL40 many different rooting apks and through pc. Most say root fail or your phone doesn't seem to be able to root. Any help would be appreciated. To root the ANS UL40 and also how to flash over Note 3. I have done flashing before on a note 2. So i basically know what to do. When I did try to flash over the note 3 I just get your account cannot be verified when calling 611 (without the sim) but when I insert sim its says no sim or sim locked reboot phone. Thanks
Click to expand...
Click to collapse
Hi,
My friend just got the same phone and while setting it up for her I noticed that the default file manager is called CyanogenMod File Manager. It's probably meaningless but thought I'd share it just in case there's some sort of CyanogenMod back door. Good luck and if you do get it rooted please let me know.
I found a paid root that will root UL 40 Assurance choose the 6 mo lan.. https://www.oneclickroot.com/support-packages/
I wouldn't have asked on here if I wanted to pay for it, and they are not a guarantee they can do it. have read somewhere that someone ask them to do the same phone and they could not............ And no still no root. Probably does not matter. Talked to Assurance wireless rep today and they said lots of people are complaining about this phone. I have had in less than 2 weeks of getting it, had to have them warranty it and they sent me the same one. It would reboot on it's own and yes did factory reset. Now have the replacement, haven't done any kind of rooting or anything and on day 2 it starting to not be able to make phone calls. Says phone is not responding. Did a factory reset on this one and still doing same thing. Sometimes it does make a call and sometimes not. Pissed I am....
I stumbled across a site. Idk but it looks like it could contain some valuable info you may need or may be looking for. Send me a message or email me for the link. Since I've not posted before, it won't allow me to post the link.
I have decided to go to another provider for my cell phone and the UL40 phone will be no more. After talking to them so many times and finding they are complete idiots. Because they keep sending me a phone that stops working correctly after 1-3 days. Even before I started trying to root. I even talk to a real English speaking (LOL) person and they told me what I already knew, the ANS UL40 phone is a complete piece of ****. So many people have complained to them about that phone they decided not to ship out anymore. Now what kind of phone i will get from other carrier, I'll have to wait and see. Thanks all.............
mjmplus said:
I have a ANS UL40 phone through Assurance wireless / >Virgin Mobile> Sprint.. and am trying to root this phone so I can get the SPC code to run DFS tools. Have used DFS and loaded phone and unlock with default password, but when I try 000000 spc unlock says device offline and all prompts in all fields go from yellow to red and in a few minutes go back to yellow showing device info.
I need info off this phone to flash my SM-N900P phone over to Assurance Wireless. The UL40 phone uses a sim card, have tried in note 3 but no service and then sim locked please reboot phone. I have tries on UL40 many different rooting apks and through pc. Most say root fail or your phone doesn't seem to be able to root. Any help would be appreciated. To root the ANS UL40 and also how to flash over Note 3. I have done flashing before on a note 2. So i basically know what to do. When I did try to flash over the note 3 I just get your account cannot be verified when calling 611 (without the sim) but when I insert sim its says no sim or sim locked reboot phone. Thanks
Click to expand...
Click to collapse
I have the same phone and I still don't know how to get the MLS code, try enableling the diag ports with ##3424# and hopefully that way you'll get the spc I would let you know if I figure it out
I am looking for a custom ROM for my ANS UL40
Hello.
I was wondering if there would be anyone nice enough to make a custom ROM for the ANS UL40. I would do i tbut I don't have the coding skills or patience to do so.
ANS UL40 "Cast" compatibility w/Actiontec ScreenBeam Mini2
Asking if ANS UL40 "Cast" will run Actiontec ScreenBeam Mini2.
UL40 is "CAST" standard compatible with Mini2 (WiFi Mirocast and INTEL WiDi certified) ?
UL40 able to PARE WiFi and update Mini2 firmware. UL40 says CONNECTED, but click "CAST" and phone goes back to WiFi. Mini2 screen says Connection Failed.
If able to preform firmware update, then UL40 is communicating w/Mini2 so, UL40 should be compatible, but "CAST" fails.
Please advise.
Many kind thanks.
Any luck unlocking this phone so far?
Have not tackled that yet. LEMNO if you succeed.
Best.
RussianIce said:
Any luck unlocking this phone so far?
Click to expand...
Click to collapse
FedCURE said:
Have not tackled that yet. LEMNO if you succeed.
Best.
Click to expand...
Click to collapse
Hope someone can figure out how to gain root access on this phone I have it and It would be a blessing
you can unlock the bootloader in android dev settings "OEM unlocking", once in bootloader cmds like "fastboot oem unlock" or "fastboot flashing unlock" do nothing when connected with usb, what a shame. In recovery (vol up + power) there's an option to mount system, it does but I doubt that can lead to anything root access wise, btw, root noob.
mjmplus said:
... So many people have complained to them about that phone they decided not to ship out anymore...
Click to expand...
Click to collapse
Could you elaborate!?
In which market are you in?
It seems to me that they are still shipping it in many markets Assurance Wireless is in, like Oregon for example... so how did you come by that information?
I got this phone a couple days ago and got my msl code by running adb logcat while dialing ##data# and entering the wrong code, it was 536978 and used this on DFS to change it to 000000 then I was able to access everything once I entered ##diag# and then 000000, and enabled diagnostics. If I can get a working stock firmware or boot IMG I could root through magisk and then do separate fastboot boot (magisk patched)boot.img. I am unable to find a stock firmware for this device if anyone can let me know and I'll have root for us.
jdeandeck said:
I got this phone a couple days ago and got my msl code by running adb logcat while dialing ##data# and entering the wrong code, it was 536978 and used this on DFS to change it to 000000 then I was able to access everything once I entered ##diag# and then 000000, and enabled diagnostics. If I can get a working stock firmware or boot IMG I could root through magisk and then do separate fastboot boot (magisk patched)boot.img. I am unable to find a stock firmware for this device if anyone can let me know and I'll have root for us.
Click to expand...
Click to collapse
Did you ever create a working root? I have this phone as well.
micro sd card
Does anyone know what is the maximum micro sd card supported by this phone?

Device Unlock app not working

Phone was unlocked (via device unlock app) a few months ago. Then I switch over to the unlocked firmware. When the phone had a defect I flash the phone back to a T-Mobile firmware and sent it in for warranty repairs. The phone came back after repairs (replace main board) but is since sim locked again to T-Mobile. IMEI is still the same as before. I tried to use the device unlock app to unlock again but it goes straight to "device not recognized by your service provider". It does not behave like previously where it goes to option of Temporary Unlock or Permanent Unlock. T-Mobile have already requested my IMEI unlock again like they did previously but nothing works. They said that if you can't get the app to ask for Temp or Permanent Unlock then it will not communicate with the server.
I have the latest firmware already, CRE1.
So far I have clear cache and data on "device unlock" app, clear cache and factory reset on recovery, reflash the latest T-Mobile firmware. All have failed to get this "device unlock" app working properly again
Does anyone know how to get this app working again?
I had a similar situation with my phone that after being paid off would not unlock with app. After calling Tmo x2 times, technical help was the only way to get it to work. They probably have to manually release it on their system.
Eudeferrer said:
I had a similar situation with my phone that after being paid off would not unlock with app. After calling Tmo x2 times, technical help was the only way to get it to work. They probably have to manually release it on their system.
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Click to collapse
T-Mobile have tried on their end many times/things but still nothing. This is through T-Mobile technical, phone, social media, and chat. All same result.

Question Verizon A02S unlocked but not able to use on other networks. Need help unlocking

Hi,
So this device I bought from facebook marketplace and was told it's fully unlocked.
After inserting a different SIM, the device works for a minute, then shows an error saying it's not a verizon SIM and disconnects from the network.
I contacted Verizon and they're telling me that it's unlocked but I guess something in the firmware that prevents me from using the phone. I did a factory reset, now the phone setup won't finish without a Verizon SIM card. it stays stuck on that screen.
Is there a custom firmware that I flush this phone with and be able to use the phone?
Please advise.
Thanks.
Verizon A02S unlocked but not able to use on other networks. Need help unlocking
Hi. You have to remove headwind mdm thanks
Yes I need help to unlock my device

Question Any way around "Locked device"

This phone was given to me by a friend, he says he got drunk, changed his lock code and doesn't remember. After a factory reset it just stays on a screen asking for a Tracfone SIM and he kept his SIM & moved halfway across the country.
I just wanna know if there is any means around this?
I called Tracfone, gave them the IMEI & they told me the phone will be eligible for unlock in about a month, I don't wanna wait as I can't root my S22 Ultra and I just wanna get back in the rooting scene, LOL
I know, call me impatient....
I apologize, I didn't notice a post w/ same issue but on a Cricket phone whereas mine is Tracfone but same situation.
AlphaTekk Epoch said:
This phone was given to me by a friend, he says he got drunk, changed his lock code and doesn't remember. After a factory reset it just stays on a screen asking for a Tracfone SIM and he kept his SIM & moved halfway across the country.
I just wanna know if there is any means around this?
I called Tracfone, gave them the IMEI & they told me the phone will be eligible for unlock in about a month, I don't wanna wait as I can't root my S22 Ultra and I just wanna get back in the rooting scene, LOL
I know, call me impatient....
I apologize, I didn't notice a post w/ same issue but on a Cricket phone whereas mine is Tracfone but same situation.
Click to expand...
Click to collapse
What's the Model and build number? Is the bootloader locked or unlocked? Without knowing much detail I'd recommend finding the firmware that matches your phone and fastboot flash that or at least TWRP recovery if you can find one that works with yours and then you'd have more flexibility. This is all if your bootloader has been unlocked already though and if it hasn't I'd start looking through some threads on how to do that if you don't already know how to. If it's possible with your variant too I know carrier devices are pretty strict on unlocking the bootloader but Idk about tracphone variants.
It's not unlocked.
It's the Tracfone Moto G Power
Look up a thread here on xda about unlocking the bootloader for Motorola devices and come back here if you can unlock it. You'll have to do that before you can even flash anything such as partitions like a custom recovery.

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