A10s screen always blacks out when on a call - Samsung Galaxy A10 Questions & Answers

my moms a10s screen keeps blacking out anytime she makes a call. the proximity sensor is working cuz when she puts the phone to her head and back the screen comes back on then it works as it should. I checked all over and all i see is turn of smart stay but her phone does not have that option in the settings. anyone experience this and has a solution?

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auto turn off screen when on a call

Is there a registry tweak or option anywhere in the phone to automatically turn off the screen while on a call. One of my friends complaining that her earrings and face always launch applications and she was on a 3 way call with someone and she didnt even know because of this lol
I would like to know also as sometimes I feel the screen heats up the phone also by being lit.
wtf... you must have a bizzaro phone...
cause my **** shuts off in 2 seconds once i'm in a call... as a matter of fact there is a sensor that auto switches off the screen when ur in a call and you hold the phone up to your ear... i believe based on the g-sensor and light sensor.
and its annoying as hell... your phone must be blessed to stay on...
just press the power button tho man.
Check out the program S2U2, that's what I'm using and it works nicely. The phone is supposed to auto turn black when it gets near your face, but I noticed that it's too damn slow (VZW version) and it usually hits something before it turns black....
Mines never once done this action.
Mine intermittently works too. Of course it always turns the screen off when I call voicemail so I have to turn it back on to punch in my passcode.
Also, when I tell it to bring up the keypad after dialing voicemail, it brings it up and then goes back to the other options screen and I have to tell it to bring up the keypad again. Honestly, how hard can it be to program this stuff to work right? There are a lot of things I like about this phone but this kind of performance makes this phone more of a toy than a usable business device. I also can't believe how slow this device is ie. start menu. /end rant.
As ghostboy said try s2u2. Under the options there is a blank screen on call (or something like that) That turns the screen off for you.
tb5... said:
wtf... you must have a bizzaro phone...
cause my **** shuts off in 2 seconds once i'm in a call... as a matter of fact there is a sensor that auto switches off the screen when ur in a call and you hold the phone up to your ear... i believe based on the g-sensor and light sensor.
and its annoying as hell... your phone must be blessed to stay on...
just press the power button tho man.
Click to expand...
Click to collapse
Roger that. How do I get it to stay ON when in a call??
try this out!!
This one works for me.

[Q] Proximity sensor

not sure if any of you noticed. but when your on a call. the screen doesnt actually turns off...it turns black. its easily seen at nite. its slightly backlit, so the screen doesnt actually turn off completely. is there any way to mod our phone so the screen actually turns off completely. been an issue since i upgrade to 2.1..with all firmwares so far. havent tried with the lastest .435 tho
i guess no one else has this issue. try this in the dark. while on a call, not with bluetooth or a headset. while on a call. put the phone down and put ur finger over the proximity sensor. the screen will go black but the backlight is still on. so the screen doesnt turn off, but when your using bluetooth and just let the phone dim itself, the screen actually goes off...or hit the power button and u will see a difference with off and just black with backlight on.
i have the same problem...........any solution?

After phone call proximity I get the lock screen

I am a new android owner. When I make a phone call the proximity sensor turns the screen off... great, no accidental screen pressing. However, when I finish the phone call or take the phone away from my ear... I get the lock screen. Why? Why doesn't the screen just go back on to whatever screen was on before the phone call... like the dial pad.
I find this annoying. To hang up a phone call, I have to unlock the screen first.
What phone are you using? Software version etc and are you rooted? This doesn't happen to me so it's not a general android issue.
Sent from my Galaxy Nexus
I have the Moto Droid X. Running CyanogenMod 7.1. Also using exDialer as a dialer replacement.
Does it happen with the stock dialer? If not that's your answer
Sent from my Galaxy Nexus
RTContent said:
Does it happen with the stock dialer? If not that's your answer
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
Yep it happened with the stock dialer on ICS and it is happening with JB as well. I am really surprised it doesn't bother more people. What is most annoying is that, I initiated a new call and put my phone to my ear to only that the call did not even establish (e.g., due to network iss ue) and when I want to place the call again, it is already locked. It is definitely due to the proximity sensor, as the same thing doesn't happen if i never put the phone to my ear and just keep watching the screen to confirm that the call did get established (and started ringing).
njmsmith said:
I am a new android owner. When I make a phone call the proximity sensor turns the screen off... great, no accidental screen pressing. However, when I finish the phone call or take the phone away from my ear... I get the lock screen. Why? Why doesn't the screen just go back on to whatever screen was on before the phone call... like the dial pad.
I find this annoying. To hang up a phone call, I have to unlock the screen first.
Click to expand...
Click to collapse
If you are rooted, disable your Proximity Sensor in a call. To do so, add following line to /system/build.prop file:
Code:
gsm.proximity.enable=false
.
Plus, make sure to make screen timeout period long. You can use Widgetsoid app (or, other toggle apps) to make it infinite.
SachinShekhar said:
If you are rooted, disable your Proximity Sensor in a call. To do so, add following line to /system/build.prop file:
Code:
gsm.proximity.enable=false
.
Plus, make sure to make screen timeout period long. You can use Widgetsoid app (or, other toggle apps) to make it infinite.
Click to expand...
Click to collapse
I have display timeout set to 2 minutes, so that can't be the problem, as the whole experience when the call is not connected only takes 10 or 15 seconds to complete. However I have security setting to lock the screen in 5 seconds after the display goes to sleep. Perhaps that is somehow related, so I just increased it to 30 seconds, I will see if the problem goes away.

[Q] Display shaking and dead

Hello people,
I flash the ROM "CM 10.1 (Android 4.2) for Atrix" with the new kernel today and at the beginning everything worked fine.
But after a few minutes setting up the phone, the screen started shaking a moment until the display turn off (turn off but the phone is still working as if the touch also responds and physical keys are lit). When locking and unlocking the phone, the screen returns to normal.
I realized that the longer I leave it off, the longer it takes to give this bug, after turn on the screen again.
The brightness is at maximum and the phone is not too hot.
At least the phone stopped rebooting but play or do anything else is impossible (I can only make calls) because of this bug.
Any idea why this is happening?

[Q] LG G2 D802 problem when making or answering a call

Hi guys.I have a problem with my LG G2 D802.When I answer a call or make a call,the screen goes blank and the touch doesn't work anymore.I can't do anything else on the phone.The conversation is normal and anything else seems to be ok.Please help! Thank you.
If I answer a call,the screen goes blank,I can speak normally:After the call even the other person finishes the conversation,I still can't do anything on the phone,because the screen stays blank.If I have another call this will awake the screen and it will work normally,I mean,I can take the call,answer and speak on the phone but with the screen blank again. and so on.To have the phone back to normal,I have to reboot it by switching the phone off and on again. Very strange.This happened after I unlocked the phone ,probably because I left the SIM card in ?!!! Any possible advice/solution? I tried soft and hard/factory reset with no results.
help reguading the g2 screen blackout during calls
madafis said:
Hi guys.I have a problem with my LG G2 D802.When I answer a call or make a call,the screen goes blank and the touch doesn't work anymore.I can't do anything else on the phone.The conversation is normal and anything else seems to be ok.Please help! Thank you.
If I answer a call,the screen goes blank,I can speak normally:After the call even the other person finishes the conversation,I still can't do anything on the phone,because the screen stays blank.If I have another call this will awake the screen and it will work normally,I mean,I can take the call,answer and speak on the phone but with the screen blank again. and so on.To have the phone back to normal,I have to reboot it by switching the phone off and on again. Very strange.This happened after I unlocked the phone ,probably because I left the SIM card in ?!!! Any possible advice/solution? I tried soft and hard/factory reset with no results.
Click to expand...
Click to collapse
I actually had this same issue. my g2 is rooted, but running the stock rom. it has a screen protector but nothing else that would impede the sensors.
I found that this issue never took place in well lit areas. but if at night sitting i a poorly lit room I would go to swipe the scree it would unlock for a second or two and then lock back up. in talking with a friend. I found that the g2 has in set so in the proximity of a pocket or something dark the screen dims back so as to not allow you to mistakenly hit ay button ( i.e. butt dial) i figured my proximity sensor near the ear piece was dirty and causing much less light then there actually was. at the time there wast a firmware update ( which I have now gotten) and was desperately seeking help.
I finally got the firmware update VS98012B and it seems to have solved the issue I ( and you) was having. I would see what version you are running now and then update to the aforementioned and see if that solves your problem.
PM me and let me know what road you decide to travel and if for some reason it doesn't help you we shall figure it out.
Blank Screen
I am having sort of the same issue. But mine is wether in a well lit room or dark room it doesn't matter.
I noticed that it usually happens when i receive a call, after the conversation when i hang up it does not go back to the home screen. all i get is a blank screen. the only way i can get it to generate the home screen again is by pulling down the status bar and going into the general settings and clicking home button again.
during this blank screen i can still see the status bar, and when i bring down the status bar i can see the nav buttons but they are unresponsive.
I also noticed this takes place sometimes after closing an app (noticed on netflix)
I am rooted on stock rom and TWRP recovery. Phone Model [LS-980 Sprint]
I immediately rooted so dont know if issue was there before root.
SOMEONE PLEASE HELP.
Bam9 said:
I actually had this same issue. my g2 is rooted, but running the stock rom. it has a screen protector but nothing else that would impede the sensors.
I found that this issue never took place in well lit areas. but if at night sitting i a poorly lit room I would go to swipe the scree it would unlock for a second or two and then lock back up. in talking with a friend. I found that the g2 has in set so in the proximity of a pocket or something dark the screen dims back so as to not allow you to mistakenly hit ay button ( i.e. butt dial) i figured my proximity sensor near the ear piece was dirty and causing much less light then there actually was. at the time there wast a firmware update ( which I have now gotten) and was desperately seeking help.
I finally got the firmware update VS98012B and it seems to have solved the issue I ( and you) was having. I would see what version you are running now and then update to the aforementioned and see if that solves your problem.
PM me and let me know what road you decide to travel and if for some reason it doesn't help you we shall figure it out.
Click to expand...
Click to collapse
I decided to open the phone and check the proximity sensor.I unplugged the proximity sensor ribbon and guess what:IT WORKS.without the functions of the proximity sensor and LED.But at least,I have the keypad and the screen on during a conversation.I have even the knock-knock function.Probably,I will use it like that until a kit-kat update will be available.Thanks for your answer.
VS980 Black Screen
I have a customer phone that I replaced the LCD and Digitizer on. The new screen works fine but...now when a SIM Card is in the phone and I dial out a thin horizontal line appears in the middle of the screen and then the screen goes black.
If I remove the SIM card and place a call, the phone gives me the standard "Emergency Calls Only" and goes back to the dial pad.
The SIM Card is not activated but it is recognized by the phone.
Has anyone else had this issue? I tried a factory restore with no luck.
madafis said:
I decided to open the phone and check the proximity sensor.I unplugged the proximity sensor ribbon and guess what:IT WORKS.without the functions of the proximity sensor and LED.But at least,I have the keypad and the screen on during a conversation.I have even the knock-knock function.Probably,I will use it like that until a kit-kat update will be available.Thanks for your answer.
Click to expand...
Click to collapse
Hi,
I have the same issue , my screen turns black when calling or receiving calls , i m not really good with my hands... so do you know other solutions to disable the proximity sensor ?
thanks
Same issue here - LG G2 screen turn off and goes blank during conversations
I have exactly the same issue - LG G2 D802 screen turn off and goes blank during conversations.
Thanks to @Bam9 and @EtherBoo , who suggested to clear the proximity sensor from the outside and squeeze the top left corner of the phone, I tried to clean it and put some stress on it - and it worked!
Another issue which I also have and is also caused by the proximity sensor is that the screen stays on and the touch buttons in the dialer aren't responsive - which means we can't switch to speaker, add a call, mute, etc... However, the main touch / navigation button (home, back and menu buttons in the bottom of the screen) are responsive, in addition to the status bar.
(This issue was already reported by @athorax here)
In both of these situations the only quick way to end a call is to pull down the status and notifications bar and hang up from there.
I have a glass screen protector (which don't block the proximity sensor), and I am rooted and using CyanogenMod 11 ROM.
I used ioroot to root and AutoRec, which comes with TWRP 2.7.0.0, to install CyanogenMod ROM.
However, going back to stock ROM (in my case, LG G2 D802, it's D80220C) won't help since the issue still exists.
What I'm sure is that it was pretty much okay in the beginning, and the situation became worse and worse - occurring randomly, until it arrived to a situation in which I can't use the phone properly during conversation.
Now that I discovered that I can put some stress on the proximity sensor it seems that I have a hardware rather than a software issue.
Bam9 said:
I actually had this same issue. my g2 is rooted, but running the stock rom. it has a screen protector but nothing else that would impede the sensors.
...
i figured my proximity sensor near the ear piece was dirty and causing much less light then there actually was. at the time there wast a firmware update ( which I have now gotten) and was desperately seeking help.
...
I finally got the firmware update VS98012B and it seems to have solved the issue I ( and you) was having.
Click to expand...
Click to collapse
So for you it was a software issue?
Is your sensor working until today with no issues?
ingoljosh said:
I am having sort of the same issue.
...
I am rooted on stock rom and TWRP recovery. Phone Model [LS-980 Sprint]
I immediately rooted so dont know if issue was there before root.
Click to expand...
Click to collapse
I'm also rooted and with TWRP.
Did it happened before you rooted?
Did you used ioroot to root andAutoRec to have TWRP?
You see, I'm really trying to find the similarities between us all in order to solve this issue...
madafis said:
I decided to open the phone and check the proximity sensor.I unplugged the proximity sensor ribbon and guess what:IT WORKS.without the functions of the proximity sensor and LED.But at least,I have the keypad and the screen on during a conversation.I have even the knock-knock function.Probably,I will use it like that until a kit-kat update will be available.
Click to expand...
Click to collapse
We already have KitKat based firmware update. For me it's D80220C.
For you it might be already D80220D. Use this link to check your version, and replace the IMEI in the end of it with your IMEI.
BobbyLG said:
...now when a SIM Card is in the phone and I dial out a thin horizontal line appears in the middle of the screen and then the screen goes black.
If I remove the SIM card and place a call, the phone gives me the standard "Emergency Calls Only" and goes back to the dial pad.
Has anyone else had this issue? I tried a factory restore with no luck.
Click to expand...
Click to collapse
When you place the call you do hear that the call is made?
If so - then you have exactly the same issue.
What is your model, what ROM are you using, and did you root your phone?
I have LG G2, unable to make call. The signal strength is fine. I have tried reinserting the sim. but i am able to receive calls. when i make a call the dialup screen come up and call ended automatically. Any Help

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