Keywords, Call and SMS Message continuity problems and solutions.
Yes it worked flawless at Android 9 at my Tab S5e, then the following happened.
Both my phone and the Tab S5e got a firmware update, the Tab S5e to Android 10. At this time I tried everything to get Call and Message continuity working again. But nothing worked.
* First I removed and disconnected all phones and this tablet from my Samsung Account, I recommend that you too do that first. ( You see after for example a factory reset you get multiple accounts for a same device, so solve this first, remember your password and have your phone reachable for SMS verification for when you connect all devices again.
* Second, I assured nothing was wrong with the home router internet, by factory resetting it. A lot of work, but still didn't work.
* Third, although everything worked for perhaps an hour, it would simply stop.
Now you want to know what in my situation was the cause and actual solution:
*** When I received firmware updates, I also installed the COVID 19 app that is different from country to country, ( Holland here ). This turned out to be the cause.
At day I enable from Google Settings the COVID 19 app tracking over Bluetooth other people that you meet and see in case one has COVID 19.
But this is the solution, at evening I disable in Google Settings the COVID 19 app since I then don't meet people anymore.
It turned out that when in Google Settings the COVID 19 app tracking is enabled, the Call and SMS Message Continuity is simply not working, ( in this country Holland here at least. ).
So the COVID 19 tracking app unfortunately here was the cause, this took me weeks to figure out, I had COVID 19 app tracking over Low Energy Bluetooth simply running all the time.
Conclusion: Follow these instructions if you experience these problems with Call and SMS continuity.
I think the by Google supplied COVID 19 tracking option does something with the phone its identifier and ironically, the time it works fine is equal to the time that a device rotates Bluetooth Keys to other phones from people having the anti corona app installed.
Good luck troubleshooting if it doesn't work.
One more thing, Call and SMS continuity is in advanced settings, but it is named a little different than the English term in this forum though. And if you cannot find it you probably have Verizon firmware that doesn't have it at all.
EDIT: Update at 2020 month 11 day 28, November 28 2020
The following seemed to resolve.
I got a firmware update for Tab S5e with revision: T720XXU1CTK1
I also downloaded in google play store a program that redirects you to the latest google Play Service Framework
I would recommend to update to latest google Play Service Framework.
https://play.google.com/store/apps/details?id=com.kyumpany.playservicesupdate
That will only make you sure you have the latest google framework.
You can find it with ' Play Services Update - Update to the latest '
Then you will be getting the official latest google play service framework. Reboot all your devices. And the problem I had and probably others is no more.
It now works again as in the past.
Speculation: I do not have to disable the covid app anymore, it can run fine without the first guide mentioned things. The covid app is part of Google Play Service Framework. But I think the latest firmware update for Tab S5e might also be why it now is finally working.
This procedure took 2 months at least to be sure to be solved. Let us hope something like Covid never happens again.
Pull down the status bar, in the quick toggles you see a little phone icon, by default at the 2nd quick toggle page. Move that quick toggle to first page by rearranging the quick toggles. Every time you connect your tab s5e with wifi you have to reactivate call and message continuity with that quick toggle so you need it manually a lot. Then both calling and sms work flawless. Until you disconnect wifi. If you don't manually quick toggle after connection with wifi you will only receive missed call notice or SMS only.
It's a workaround.
Tab s5e Android 11 came over air. Call and message continuity did no longer work. Did factory reset of Tab s5e. Still didn't work with exception of SMS.
Solution turned out that in the mobile phone my Galaxy S8 something must be done.
It's called Reset Network Settings.
This is what it made it work, had to do this in my Galaxy S8.
Go to your mobile settings menu by sliding down the status bar:
After that choose Main Menu and Settings.
Navigate the list of settings tap General Management and Reset.
In the next step select Reset Network Settings.
Read the information in front of you and choose Reset Network Settings one more time.
Don't forget to setup Call and message continuity again. It should work.
This might be necessary after every firmware updates for mobile or tablet.
Related
Hi everyone - I actually don't know who else to ask but this issue has been driving me mental for the last couple of months. After days and nights of investigating and looking through various forums and articles, I think I can find (or try at least) the words to describe my problem more...technically))
So OK, first off the device is Huawei Ascend G510-0100 running KitKat under the Cyanogenmod platform but the issue was already present with the factory's 4.1 ROM. I thought rooting the phone, installing just brand-new everything and having a bloatware/clutter-free Android OS would rectify all the causes of this nightmare but no. I'm not the only one with this problem: Google-search the issue and you'll find numerous forum threads where users seek for a solution to this "software loophole" as well as one of my friends (Galaxy S2) and another one with the HTC One X+ so I rule out my phone's model, OS version or just my device being faulty from the list of potential causes.
So - every time I turn my WiFi off on purpose or when I go out of my house (where logically my phone looses home's wireless signal) - the location services and the app synchronization processes stumble, mess up, run into and furthermore cause internal system mess-ups from such "unexpected" losts of internet. After that I can't make a phone call, send SMS or run USSD codes (checking credit balance etc) but I can still receive calls and texts - basically I fail to reach my cellular services but the service can still reach me. Turning Airplane Mode on and then off or simply restarting the phone altogether temporary fixes the cellular problem until the next time the internet becomes unreachable to Play Services. I tried turning location and sync off, tried different location/sync options...I wish I could disable Play Services but then I wouldn't be able to use the Play Store - | tried messing around with probably every single option available and possible but the Play Services still failed me and.......I honestly don't know what am I missing and where to look next
Edit: (I never use the mobile data btw)
Any suggestions? Anybody? I'm hopeless at this point :crying:
Thank you all...
...
Anyone? Please...
Has anybody got Cloud Sync to work?
I want notifications to go to my watch without a bluetooth connection.
I can connect the watch to wifi but I can't get any updates from my watch.
I have the same problem. I am using a Note 4.
I already did a reset without a result .
The asus support could not help me.
It seems that not many owners tries to use this feature. Would be interesting if any zwatch 2 works with wifi.
I know mine does not respond to 'OK Google' when I am out of BT range, even if it says it is connected to WiFi. I do seem to be able to get notifications though, and I have always been able to execute Tasker Tasks from Wear Tasker.
But Android Wear docs say "OK Google" should work. I have seen similar reports from others using different watches so I am guessin this is just some typical broken Google goodness we'll have to wait for them to straighten out.
I used to have tons of sync issues with my Zenwatch (both first, second gen), and this trick solved all my issues - have no idea how and why, but it worked:
Just let my Zenwatch battery go empty, did not charge it for 4-5 days, than recharging. It connected my phone (mate 7) again normally, and all syncs (in my case weather, notifications, step counts) worked fine again - permanently. NO idea how it works (emptying cache watch?), but it worked for me.
All other suggestions of forums (re-installing, reconnecting): not..
Jus my 2c
After a bit of research and some common sense troubleshooting, I have my watch working as expected on my local Wi-Fi network.
I read something somewhere that Wear has had some issues on higher Wi-Fi channels. I also downloaded WiFi Analyzer to check used channels in my area. All APs were in the neighborhood of ch 6-11.
I forced my router to ch 1 and bingo. Phone is now upstairs at the other end of the house and everything is working great, including 'OK Google' (knock on wood).
My ZW 2 has a working wifi connection (2.4Ghz Port1). I know that because google maps on the watch is working even when the phone is switched off.
My problem ist, that no notification appears on the phone and no "ok google" command works, when phone and watch are only connected via wifi and bluetooth is switched off.
The asus support told me, that i am the only person with this problem who contacted them.
Seems to be a problem with my galaxy note 4.
I will give it a try with a xperia z3 compact the next days.
I can´t believe this is a hardware problem.
roboterente
Hi everybody, i keep receiving this annoying pop up with wifi scanning every time i lock my phone even when the wifi is off or on. I turn the scanning off / on from developer mode (kept it in both ways for a while but still the message appears). Location off/ only gps/or high accuracy. Seems that all the commands don't really work.
Please help!
Thanks
I have the same problem! Would be great to get a solution to this. For me, the pop-up only seems to appear when I have Wi-Fi turned off. Whenever the pop-up appears, it minimises the app I'm in, too, which is really annoying because I use Google Maps in my car a lot, and I like to have the Wi-Fi off so the phone doesn't keep trying to connect to Wi-Fi networks that require authentication.
Now its happening the same with me...when wifi is off... It supposed to be an option in the wifi advance settings but...i dont see anything there...that helps...
Have you tried going into settings-security & Privacy-Location services-tap on 3 dots-scan settings and make sure wifi and Bluetooth scanning is off?
Yea, i did that too... Everywhere i could possible know it can be a setting to scan/ locate )... Only thing seems to work for not so many popups is letting wi-fi on all the time ). Good that it has good battery life...
Turning the WiFi + off solved the problem for me.
I have the same problem it's really annoying... And it pops out every once in a while it doesn't matter if you click agree or deny on this message
The only thing that seems to be working it's keep the wifi on... But of course I shouldn't be like that.... Any idea why we have this annoying pop up message?
Found this at Android Central, has to do with incompatibility with latest play store update. If you downgrade play store , then you get popups about Google play services being out of date. Oh well, just keep hitting cancel I guess. Im sure an update to solve will come soon. Lol
Here is what Huawei sent me:
Thank you for contacting Huawei Device USA!
We really appreciate your interest in our devices.
This is caused by incompatibilities between the device and Google Play services of version 12.8.74 or later.
Solution:
It is recommended that you try to solve it in the following three ways:
When pop up, touch CANCEL button.
Go to Settings > Security & privacy > Location services > The three vertical dots > Scan settings, turn off WLAN scanning.
For now, you are advised to go to Settings > Apps & notifications > Apps > More > Show system processes > Google Play services >The three vertical dots > Uninstall updates(This path will not appear until the version is updated).
Feel free to share this information.
Huawei is actively working with the Google development team to provide a final solution. Please stay tuned for updates about this issue.
We sincerely apologize for the inconvenience caused to you, we are working hard to make a connected world and this includes the satisfaction of our valuable customers.
Thu Aug 30, 2018 4:14pm
Mate 10 lite here, been receiving this pop-up like mad yesterday. So I was right in thinking that the pop-up was probably caused by Google being Google again.
Hopefully we get a final solution that doesn't involve downgrading Play Services, a component that insists on being up to date.
Altair1912 said:
Turning the WiFi + off solved the problem for me.
Click to expand...
Click to collapse
Same here
Same here with mate 9
Hi,
yesterday i received my Amazfit Verge.
I could not test it completely before an upgrade to OS 3.2.0.7 (I was running 3.2.0.5) came in.
I tested this watch on 2 phones (samsung s9 plus and a Motorola G4 plus).
Before testing I did a reset of the watch.
Both show the same problem, when testing the warnings the incoming call warning does not work.
When a call comes in the warning also does not work on the watch, all other warnings work.
Is this a problem with the watch or is it a software glitch in 3.2.0.7 and how to solve this?
Do you have latest version of Amazfit app installed on phone with all permissions granted? If yes, try adding the phone/contacts/favorites to the notification settings in the app.
deboopi2 said:
Is this a problem with the watch or is it a software glitch in 3.2.0.7 and how to solve this?
Click to expand...
Click to collapse
Interesting - I just checked it with my Verge on 3.2.0.7. The first time I tried, it took relatively long - about 10 secconds - before I received the notification on my watch. The seccond time it came right away.
Have you tried to let it ring a little longer?
I'm running on release 2.6.7
Phone/contacts/favorites are hidden by the smart filter, they should not get selected.
I selected them anyway but the result is exactly the same
I've been waiting for 20 seconds now and I still do not have a notification on the watch.
I have exact same problem. Notification works only when I enable BT call function on watches.
I have the same problem, incoming calls are not visible. Samsung Galaxy S8 Android 9.
same problem here with a Samsung S10.....anyone solved it???
deboopi2 said:
Hi,
yesterday i received my Amazfit Verge.
I could not test it completely before an upgrade to OS 3.2.0.7 (I was running 3.2.0.5) came in.
I tested this watch on 2 phones (samsung s9 plus and a Motorola G4 plus).
Before testing I did a reset of the watch.
Both show the same problem, when testing the warnings the incoming call warning does not work.
When a call comes in the warning also does not work on the watch, all other warnings work.
Is this a problem with the watch or is it a software glitch in 3.2.0.7 and how to solve this?
Click to expand...
Click to collapse
Did you marked in Watch App, notification section call/phone? Do you getting all others notifications like message, calendar and ect.? In 3rd screenshot https://play.google.com/store/apps/details?id=com.huami.watch.hmwatchmanager you can see notification area. Here you must add all apps from yours phone from which you want to get notifications. If will not help, try reset factory settings of watch. For me working everything fine. Also, if in watch you will not see caller name, need to give permission of that (in smartphone). By the way i hope you understand that watch with smartphone must be connected via bluetooth?
P.S. I got 3 updates, now i got latest where was integrated Alexa (working in US only). With all software versions which i had and have working all notifications very well, included call. I guest you will not added it in Watch App notification section that. I have not Xiaomi brand smartphone too. Brand of smartphone havn't any effect in getting notifications I hope But maybe China manufactor don't like Samsung, so... you can chat with Amazfit support us.amazfit.com. But i'm really don't want to believe that this is true. Maybe something bad is with Samsung smartphones, cos this problem have a lot of people here
I had a Xiaomi Mi9 before and all worked very well!!
Now that i switched to a S10 with all the same settings that i had before, the notifications (whatsapp, telegram, gmail..ecc..) are perfect BUT if someone calls me the Verge vibrate for a second, the screen lights up and...stop!! no name, not even number calling.....when the call attempt ends it also notify me the missing call....!! I am pretty sure this problem is connected to samsung phones with pie but i really hope there is a way to fix it because i would hate to sell my Verge.....
agv83 said:
I had a Xiaomi Mi9 before and all worked very well!!
Now that i switched to a S10 with all the same settings that i had before, the notifications (whatsapp, telegram, gmail..ecc..) are perfect BUT if someone calls me the Verge vibrate for a second, the screen lights up and...stop!! no name, not even number calling.....when the call attempt ends it also notify me the missing call....!! I am pretty sure this problem is connected to samsung phones with pie but i really hope there is a way to fix it because i would hate to sell my Verge.....
Click to expand...
Click to collapse
I starting to think that this is not Verge problem, but problem is with Samsung smartphones, even newest models. I have none Xiaomi smartphone and it's working fine. It's not Samsung too. So i advise you to chat with Samsung support too, but ofcourse try to talk with Amazfit support us.amazfit.com (it's US, but only this support have live chat) if will be closed chat, try en.amazfit.com via mail support, but keep in mind today is saturday, so answer via mail or chat will be opened only from monday. It can be that these models working with each other with this problem
Answer from Amazfit Support:
Amazfit Support (Amazfit)
May 12, 23:02 PDT
Hi Milan,
Thank you for contacting Amazfit Customer Support. We apologize if the product caused you any inconvenience!
Could you please let us know where did you purchase your watch? Please kindly attempt the following steps:
1. On the home screen of the Amazfit Watch App tap Me in the lower right hand corner tap Setting tap Notifications setting tap the toggle switch to enable Push notifications tap App notification setting and select app in the list to enable or disable the specific notifications.
2. Make sure Not push, phone’s screen is ON is turned off.
3. Check if you enabled the Silent mode on the watch. If you enabled silent mode, you can't receive any notifications at all.
4. Make sure your phone notification bar is functioning. Please note that alerts will only appear on watch if they pop up on phone.
5. Open Amazfit Watch APP MeSettingSystem PermissionsAccess notificationstoggle on Amazfit Watch if it’s off. If it’s on, turn it off and on, reboot your phone, restart App and try again.
6.Open Amazfit Watch APPMeSettingSystem PermissionsAutostart tap Background operation permission setting to add Amazfit
Watch APP to the white list of background operation permission.
7. Open Amazfit Watch App Me Setting System Permissions Read contacts to allow Amazfit watch app to read your contacts in settings or the security app on your phone.
If the issue persists, please send us all the pictures and show us how you enabled the permissions. Then submit a feedback from the watch and Amazfit Watch App. Also send us the Amazfit ID to help us locate the issue.
Sincerely,
Seven
Amazfit Support
everything is checked and there is no incoming call anyway
yeah same preset answer they give to anyone.......
i also have all checked but the problem persists!!
I think it's standard form of answer to costumer. So consultants doing just copy - paste process from base of information. I think company request to do that from theirs workers, so don't be suprised. By the way i got some too about battery, but it's better to get answer like this one if don't get it at all, i had some examples when i did not got answers at all or answers into my questions
Any idea how to fix it?
zapas17 said:
Any idea how to fix it?
Click to expand...
Click to collapse
Try to do factory reset of watch. I tried several times and after last reset i could hear caller when i answered to ring. But i need to check again that. By the way i did some reset of watch without restore of my data. So maybe this can help you.
No helps. I think it's problem new software for verge.
Still happens on my new Note 10 too, damn it! Coming from Note8 I havent experienced this before.
Hello everyone,
I'm having huge issues with notification:
- SMS (almost) never launch notifications, and this is VERY frustrating, think about SMS from bank or 2f authentication. I'm using stock SMS app
- many apps (like YouTube) many times when there's a notification, this disappear automatically after few second
- sometimes the phone light up the screen without a notification, so I don't know what's happened
I tried to search how to fix the notifications problem, I tried to lock app in multitasking, set manual boot and set the battery permission.. but nothing, the problem still remain. Its so annoying.
I'm using a mate 20 Pro (lya-29) with emui 10 and April security patch, I factory resetted the phone 1 month ago, I have 70gb left and few apps installed.
I also read the powergenie thread, but I would rather fix this problem in another way (if exists).
Thanks
PS: emui sucks, really, i'm hating this phone only for this annoying software.
I went the PowerGenie kill route PLUS DOWNGRADED the native SMS app (after trying even beta without luck) and my SMS notifications work fine now.
BTW :there is zero negative impact of uninstalling PowerGenie in case you are concerned.
Hope this helps.
Hi,
I got the same problem about notifications : they appear when lockscreen, but when I unlock it they disappear.
I must reboot for fixing it on short run.
So annoying.