Hi,
Has anyone here noticed touch issues in certain sections like the google feed? The phone starts detecting touches while I am swiping up normally. This happens in Boost for Reddit too. This is becoming a massive nuisance for me. It does not happen everywhere.
faraz46 said:
Hi,
Has anyone here noticed touch issues in certain sections like the google feed? The phone starts detecting touches while I am swiping up normally. This happens in Boost for Reddit too. This is becoming a massive nuisance for me. It does not happen everywhere.
Click to expand...
Click to collapse
You mean ghost touch problem?
[email protected] said:
You mean ghost touch problem?
Click to expand...
Click to collapse
Not sure if this can be considered a ghost touch issue. Let's say I am swiping up on google feed, the phone instead of scrolling through my feed will open an article instead. It will register a click instead of a swipe action. I have enabled the "Show touches" option in developer settings and I can see that the phone screen is detecting a swipe, but the software is registering it as a tap.
Another issue is that my phones randomly stops reading my fingerprints.
I may have received a lemon.
faraz46 said:
Hi,
Has anyone here noticed touch issues in certain sections like the google feed? The phone starts detecting touches while I am swiping up normally. This happens in Boost for Reddit too. This is becoming a massive nuisance for me. It does not happen everywhere.
Click to expand...
Click to collapse
I have the same issue. I think it is a software bug they might fix. Unless we both are the only ones with this issue.
Just to know. Which screen guard are you using?
For me also fingerprints dont register sometimes
I can confirm that i too have noticed ghost touch issue
bhushan2k said:
I can confirm that i too have noticed ghost touch issue
Click to expand...
Click to collapse
lefttobleed said:
I have the same issue. I think it is a software bug they might fix. Unless we both are the only ones with this issue.
Just to know. Which screen guard are you using?
For me also fingerprints dont register sometimes
Click to expand...
Click to collapse
I am using a note 7 pro tempered glass for my g8x. I was wondering if that's causing this issue.
I called LG service center today, he asked me to factory reset but no luck after that too. He asked me to get software updated from LG service center if problem isn't solved through factory reset. But i guess even that wont solve problem considering this factory reset experience. Seems their latest software is buggy or its hardware issue. Donno what to do should i replace product
I mean seriously this was their last year flagship n this irritating issue they have
Cant understand if they cant deliver good software then why dont they simply provide bootloader unlocking so that users can have custom roms. :X
faraz46 said:
I am using a note 7 pro tempered glass for my g8x. I was wondering if that's causing this issue.
Click to expand...
Click to collapse
I am using a different one. So thats not the issue...
I too experience the same issue. I had this issue without tempered glass and also with tempered glass from panthershieldz applied. We better try to root the device and install a different cfw to check it.
Happening to me in instagram
faraz46 said:
Not sure if this can be considered a ghost touch issue. Let's say I am swiping up on google feed, the phone instead of scrolling through my feed will open an article instead. It will register a click instead of a swipe action. I have enabled the "Show touches" option in developer settings and I can see that the phone screen is detecting a swipe, but the software is registering it as a tap.
Another issue is that my phones randomly stops reading my fingerprints.
I may have received a lemon.
Click to expand...
Click to collapse
I am just clicking on the Right side of a story and it sends me to the previous Story... And this is happening with much other applications too,... It's registering swipe instead of clicks
I have 2 devices, and I haven't encountered any such issues on either of them. Did you update the software on your devices OTA?
johnybravojr said:
I have 2 devices, and I haven't encountered any such issues on either of them. Did you update the software on your devices OTA?
Click to expand...
Click to collapse
Yes. Latest software.
I might try to downgrade and see if issue persists this weekend
johnybravojr said:
I have 2 devices, and I haven't encountered any such issues on either of them. Did you update the software on your devices OTA?
Click to expand...
Click to collapse
Can u tell software build number u have currently installed?
Hey guys. I think I figured it out. I am guessing most of us facing this issue are using gestures for navigation.
I put navigation buttons back and the issue stopped. Then I again activated gestures and reduced sensitivity. And issue is still not there. Again I increased sensitivity and still issue is not there. I am guessing it is a bug in gesture controls. Pls check and see guys.
If you guys still have the issue, then the other things I have done is a factory reset and a debloat of the OS.
I doubt these are the reason for fix though.
Phone now finally feels like a flagship after getting this resolved :good:
bhushan2k said:
can u tell software build number u have currently installed?
Click to expand...
Click to collapse
qkq1.200216.002
I am also noticing low FPS while using this phone. Is this why they sold it for so cheap? Because the phone is plagued with issues?
hars2001 said:
I am just clicking on the Right side of a story and it sends me to the previous Story... And this is happening with much other applications too,... It's registering swipe instead of clicks
Click to expand...
Click to collapse
I have noticed Instagram doing that too.
lefttobleed said:
Hey guys. I think I figured it out. I am guessing most of us facing this issue are using gestures for navigation.
I put navigation buttons back and the issue stopped. Then I again activated gestures and reduced sensitivity. And issue is still not there. Again I increased sensitivity and still issue is not there. I am guessing it is a bug in gesture controls. Pls check and see guys.
If you guys still have the issue, then the other things I have done is a factory reset and a debloat of the OS.
I doubt these are the reason for fix though.
Phone now finally feels like a flagship after getting this resolved :good:
Click to expand...
Click to collapse
I suspected the gestures to be the problem and I tried disabling them, but it didn't help. I will factory reset it and check again.
johnybravojr said:
I have 2 devices, and I haven't encountered any such issues on either of them. Did you update the software on your devices OTA?
Click to expand...
Click to collapse
Were both of these bought in the recent Flipkart sale?
faraz46 said:
Were both of these bought in the recent Flipkart sale?
Click to expand...
Click to collapse
Yes, they were. I bought them on the second sale day-at Rs. 22,000. Haven't had any issues in either of them.
lefttobleed said:
Hey guys. I think I figured it out. I am guessing most of us facing this issue are using gestures for navigation.
I put navigation buttons back and the issue stopped. Then I again activated gestures and reduced sensitivity. And issue is still not there. Again I increased sensitivity and still issue is not there. I am guessing it is a bug in gesture controls. Pls check and see guys.
If you guys still have the issue, then the other things I have done is a factory reset and a debloat of the OS.
I doubt these are the reason for fix though.
Phone now finally feels like a flagship after getting this resolved :good:
Click to expand...
Click to collapse
I reset my phone and then removed all the bloatware as you did. The phone seemed to work well for a while but started acting up after a few hours. I did reduce the animation times to .5x though, not sure if that has anything to do with it, disabling them didn't fix it.
johnybravojr said:
Yes, they were. I bought them on the second sale day-at Rs. 22,000. Haven't had any issues in either of them.
Click to expand...
Click to collapse
Mine is from the same batch. Not sure what's wrong here, since the issue is specific to certain applications.
faraz46 said:
I reset my phone and then removed all the bloatware as you did. The phone seemed to work well for a while but started acting up after a few hours. I did reduce the animation times to .5x though, not sure if that has anything to do with it, disabling them didn't fix it.
Mine is from the same batch. Not sure what's wrong here, since the issue is specific to certain applications.
Click to expand...
Click to collapse
Try reducing the gesture sensitivity. I have animations at 1x.
Sometimes the issue does pop up. But very rarely.
Related
Hi guys!
I bought the Z3TC LTE and are very happy with the device but I experience kind of ghosting with the touch screen:
Moving my finger up and down on an scrollable page / app it starts missing or skipping a movement!
Is that a general problem or should I return the device?
I made an demonstration Video:
http://youtu.be/EUeAt1HMt-w
try a reboot.
is it only 1 app or is it happening on different apps?
Reproducible in every App! Reboot does not help!
If I find time I'm gonna try the same on an Z3TC in an local store..
hmmm thats strange....
glove mode is not on right?
If not, try a factory reset.
if that does not work, sounds like service.....
does this happen when you are charging the device? sometimes this is caused by a charger that doesn't supply sufficient current
Sent from my HTC One_M8 using XDA Free mobile app
I think I am facing the opposite of that. The screen is far too sensitive and sometimes takes a scroll as a touch. Happens everywhere on the device. I fear it's a hardware thing.
aksmzk said:
hmmm thats strange....
glove mode is not on right?
If not, try a factory reset.
if that does not work, sounds like service.....
Click to expand...
Click to collapse
Nope! Glove is off! Did factory reset! No change, directly reproducible!
tonysunshine said:
does this happen when you are charging the device? sometimes this is caused by a charger that doesn't supply sufficient current
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
Happens without charging!
xuggs said:
I think I am facing the opposite of that. The screen is far too sensitive and sometimes takes a scroll as a touch. Happens everywhere on the device. I fear it's a hardware thing.
Click to expand...
Click to collapse
Exactly that made me aware of the problem! Did you try what I did in my YouTube video?
I have tested an black Z3TC WLAN in the local store! Could not reproduce the problem! Gonna send it back, keep you updated!
I had a similar problem for a couple of days.
The tablet would scroll up and down on web pages erratically and also when using the keyboard it would enter words independently.
The issue resolved itself after awhile so there is nothing I can suggest to fix it.
Gah73 said:
I had a similar problem for a couple of days.
The tablet would scroll up and down on web pages erratically and also when using the keyboard it would enter words independently.
The issue resolved itself after awhile so there is nothing I can suggest to fix it.
Click to expand...
Click to collapse
Mine also typing by itself (when battery below 20%)
I had the same issue and end up got a replacement from vendor. They didn't do serious check and question me as usual. Then give me another one.
it makes me feel this is a common issue with this tablet.
Mine works perfectly fine
Sent from my SGP611
I have this but it's not static. It was happened from time to time, both vertical and horizontal scrolls.
Also the replacement tablet has the problem! Could you guys please write which model you have? Might be LTE related!?
chaostimmy said:
Also the replacement tablet has the problem! Could you guys please write which model you have? Might be LTE related!?
Click to expand...
Click to collapse
16GB Wifi
Hello , i own Honor 9 for 3 days and its very good phone.
Only thing that i "hate" is when i press home button there is like 0.5 sec. delay before it goes to main screen...
I tried Factory reset,phone restart,google assist turned off - nothing seems to work
Finger print scanner works fast. No problem with it.
FW: B150
Any ideas how to fix it?
Thanks
That because a simple touch is like previous. And if you hold for a second you go directly to main page. So it's normal
Mine has the same. Strange thing is that after a few hours usage it turns fast/instant all of a sudden. Then if I reboot it's back to the delay and then fast again after a little time. My first unit did not have this behaviour it was fast at all times. It had a faster fingerprint reader too. Not sure what is going on other than some kind of hardware differences.
Its normal don't worry about that.I too had a donor phone so I know this
That is strange as the Honor 9 has one of the best fingerprint scanners on the market.
iceepyon said:
That is strange as the Honor 9 has one of the best fingerprint scanners on the market.
Click to expand...
Click to collapse
Recent Huawei and honor phones have incredibly fast fingerprint scanner
pijes said:
Recent Huawei and honor phones have incredibly fast fingerprint scanner
Click to expand...
Click to collapse
Even past Huawei and Honor fingerprint scanners were much faster than those used in other android OEMs.
fakqcze said:
Hello , i own Honor 9 for 3 days and its very good phone.
Only thing that i "hate" is when i press home button there is like 0.5 sec. delay before it goes to main screen...
I tried Factory reset,phone restart,google assist turned off - nothing seems to work
Finger print scanner works fast. No problem with it.
FW: B150
Any ideas how to fix it?
Thanks
Click to expand...
Click to collapse
That's definitely not normal. I've made a video https://youtu.be/DG4PvJePUAY
You can see a noticeable difference on the left phone.
I'm returning mine as this seems like hardware defect to me.
I have the same problem. Is it really an hardware problem and it is not possible to fix it by software?
Same here. Sometimes it even stops working, but rebooting brings it back (to delayed mode). Unlocking with fingerprint scanner always works super fast though. Anyone else with the same issue?
I got my AL10 version from china some days ago and i dont have any delay issues with the home button. Its really fast without any delay.
Maybe the ones from you that got problems should write down their version and used firmware. So we can compare. I dont think that this is a hardware issue.
I just assumed it was a hardware issue as it stayed even though I did a factory reset. Maybe a future update fixes it but I wouldn't risk it because my phone was new and I wanted one that was all good.
Settings
You can just go to the developer settings and tick "animation time" to 0,5
johnforce said:
I just assumed it was a hardware issue as it stayed even though I did a factory reset. Maybe a future update fixes it but I wouldn't risk it because my phone was new and I wanted one that was all good.
Click to expand...
Click to collapse
Maybe it's an issue with the update running on your phone.
just bought honor 9 and I have the same problem with the home button delay. Is it a hardware or software problem? has anyone solved the issues?
ne0zzz said:
just bought honor 9 and I have the same problem with the home button delay. Is it a hardware or software problem? has anyone solved the issues?
Click to expand...
Click to collapse
What built number you're running on?!
PalakMi said:
What built number you're running on?!
Click to expand...
Click to collapse
I'm on buid B150
ne0zzz said:
I'm on buid B150
Click to expand...
Click to collapse
Did you have this issue before?! Or just after this update?!
PalakMi said:
Did you have this issue before?! Or just after this update?!
Click to expand...
Click to collapse
I bought the phone yesterday and I have done the update without trying it before.
ne0zzz said:
I bought the phone yesterday and I have done the update without trying it before.
Click to expand...
Click to collapse
If the fingerprint sensor works really fast, then it's a software issue
Hi guys.
i made a short video in which it's shown what i mean
https://www.youtube.com/watch?v=6h645V_GLuQ
It is a comparation between my honor 9 and my moto x 2014 regarding display sensitivity
In the first comparation it's shown how badly the sensitivity of the touch is calibrated when small movements are made. The red circle on the honor 9 doesn't move
In the second comparation it's shown a swipe issue. If you look with attention you will notice that the last millimeters of a swipe are executed with delay. Infact you will see the red circle moving even though the finger is stopped
I'm using Android nougat b180.
these problems are very annoying, especially during games
Does anyone of you has tha same issue? (I think yes)
have these problems been fixed whit oreo beta update?
I have this issue and I always thought I was imagining the delay, thanks for demonstrating it in the video. This is one of the biggest problems for me as the phone is great in every other aspect
ACOJO5920 said:
I have this issue and I always thought I was imagining the delay, thanks for demonstrating it in the video. This is one of the biggest problems for me as the phone is great in every other aspect
Click to expand...
Click to collapse
Sadly I don't think they are going to fix It
valeriopastore20 said:
Hi guys.
i made a short video in which it's shown what i mean
It is a comparation between my honor 9 and my moto x 2014 regarding display sensitivity
In the first comparation it's shown how badly the sensitivity of the touch is calibrated when small movements are made. The red circle on the honor 9 doesn't move
In the second comparation it's shown a swipe issue. If you look with attention you will notice that the last millimeters of a swipe are executed with delay. Infact you will see the red circle moving even though the finger is stopped
I'm using Android nougat b180.
these problems are very annoying, especially during games
Does anyone of you has tha same issue? (I think yes)
have these problems been fixed whit oreo beta update?
Click to expand...
Click to collapse
please try to disable glove mode in display settings, i had the issues when this feature was turned on.
Regards
OldDroid said:
please try to disable glove mode in display settings, i had the issues when this feature was turned on.
Regards
Click to expand...
Click to collapse
It was the first thing i checked, nothing changed
Old problem - https://forum.xda-developers.com/honor-9/help/scrolling-delay-t3665877
Did someone tried with Oreo Beta? Is the problem still there?
I agree with you, that's terrible. But I have to admit, without your post and without using multi touch tester, I didn't know my phone had this problem.
Usually I'm careful with the touch screen (cause old bad experiences) but this time in the daily usage I didn't notice it.
I hope that honor fixes this problem because for such a phone it's embarrassing, but anyway I continue to use the phone without any very big problem.
Andreus94 said:
Did someone tried with Oreo Beta? Is the problem still there?
I agree with you, that's terrible. But I have to admit, without your post and without using multi touch tester, I didn't know my phone had this problem.
Usually I'm careful with the touch screen (cause old bad experiences) but this time in the daily usage I didn't notice it.
I hope that honor fixes this problem because for such a phone it's embarrassing, but anyway I continue to use the phone without any very big problem.
Click to expand...
Click to collapse
It is still present in oreo. I know It is not a big problem for daily use but try to play some game like Shadow gun, then play in another smartphone. You will see an huge difference
valeriopastore20 said:
It is still present in oreo. I know It is not a big problem for daily use but try to play some game like Shadow gun, then play in another smartphone. You will see an huge difference
Click to expand...
Click to collapse
yeah that's really sad
Is there a way to contact honor support?
Andreus94 said:
yeah that's really sad
Is there a way to contact honor support?
Click to expand...
Click to collapse
I tried through hiCare app. They told me that there is no problem with touch and that the video is not attendible beacause it is used a third party app. Moreover they said that mine was the only report about it so they will not consider it
valeriopastore20 said:
I tried through hiCare app. They told me that there is no problem with touch and that the video is not attendible beacause it is used a third party app. Moreover they said that mine was the only report about it so they will not consider it
Click to expand...
Click to collapse
Well this means that the bug will never be fixed
Andreus94 said:
Well this means that the bug will never be fixed
Click to expand...
Click to collapse
just sold my honor 9...
Just activated gloves mode on my brand new Honor 9 on B150 Firmware and it helped a lot with responsivenes.
slind said:
Just activated gloves mode on my brand new Honor 9 on B150 Firmware and it helped a lot with responsivenes.
Click to expand...
Click to collapse
Activate or deactivate??
I also tried this - with pocket mode "off" an gloves mode "on" the phone seems to be a litte more responsive.
Either the touch-driver is crappy or meanwhile i got hallucinations. :silly:
But there is also more strange touch-behaviour:
If i scroll large lists in google news with repearted short swipes, the device stops within the list and changes scrolling direction. Looks like hitting a rubberband . This could be an issue of the touch driver or maybe a problem of emui.
Is there anybody using the early lineageos or Resurrection Remix who has also touch problems?
ostbloeckchen said:
I also tried this - with pocket mode "off" an gloves mode "on" the phone seems to be a litte more responsive.
Either the touch-driver is crappy or meanwhile i got hallucinations. :silly:
But there is also more strange touch-behaviour:
If i scroll large lists in google news with repearted short swipes, the device stops within the list and changes scrolling direction. Looks like hitting a rubberband . This could be an issue of the touch driver or maybe a problem of emui.
Is there anybody using the early lineageos or Resurrection Remix who has also touch problems?
Click to expand...
Click to collapse
Which firmware you are on?? B150??
hassanjavaid8181 said:
Which firmware you are on?? B150??
Click to expand...
Click to collapse
Yes, B150.
Rommco05 said:
Previous versions were also a problem
Click to expand...
Click to collapse
I wasn't facing in b100..
Rommco05 said:
You also have this problem on the b150?
Click to expand...
Click to collapse
nope really..i updated to b180..its working without any issue..
Now updated to B180. I my opinion the (latency) issue still exists.
Does anyone have the problem where scrolling isnsiepr fast and scrolling is also only nice when their finger in flat on the screen and morning an angle? When I use my left thumb, in an angle it sometimes doesn't scroll proeprly and instead moves very little. It's very annoying.
Yes i have this. It's caused by input lag very high on this Phone !
Yes its horrible..Can not understand that they sell it with such issues and call it master of speed.
Will send it Back in monday
LOL
another fake topic
Why Fake?
This is happening with me 2. Is it hardware issue? Or should I replace it?
Bad news http://en.miui.com/thread-3746297-1-1.html this smartphone is very bad !
I can use this phone through gloves.
I've kind of made the problem go away. Idk if it's a placebo and I've gotten used to it. But I'll end the thread and start another one to state what I've done. You can give me feedback there.
bronze900 said:
I've kind of made the problem go away. Idk if it's a placebo and I've gotten used to it. But I'll end the thread and start another one to state what I've done. You can give me feedback there.
Click to expand...
Click to collapse
I also have the exact problem. The phone suddenly stops responding to some of the touches be it tap or swipe. Then after sometime it responds to all of the touches. How did you fix it?
Sent from my POCO F1 using Tapatalk
dbzgoku said:
I also have the exact problem. The phone suddenly stops responding to some of the touches be it tap or swipe. Then after sometime it responds to all of the touches. How did you fix it?
Click to expand...
Click to collapse
I didn't have something that extreme. But it seems better for me after I turned off mi optimisation in the developers options. Also go to extra settings and pick authorisation. I turned everything off and left settings. I'm about to root my phone as it has been nearly 3 days. There should be a fix in the Mi forums somewherem
I think I made a right decision to buy the Honor Play Player Edition instead of Poco F1, lots of complaints everywhere!
motherninja said:
I think I made a right decision to buy the Honor Play Player Edition instead of Poco F1, lots of complaints everywhere!
Click to expand...
Click to collapse
Noob?
I'm a lucky noob... Sorry you got tricked by xiaomi...
yea too many bugs, i am facing this issue as well, touch is really bad, there are times( i may be wrong) but the screen responds even when i hover my finger on it, it has happened quite a few times now
motherninja said:
I'm a lucky noob... Sorry you got tricked by xiaomi...
Click to expand...
Click to collapse
Ermmm maybe you got trick by honor cheating benchmarks
motherninja said:
I think I made a right decision to buy the Honor Play Player Edition instead of Poco F1, lots of complaints everywhere!
Click to expand...
Click to collapse
LOL I have the global version here in Italy and the phone is PERFECT. No one complaints about it. You can check. It's a great phone. Here are all happy about Poco.
nISTHUR said:
yea too many bugs, i am facing this issue as well, touch is really bad, there are times( i may be wrong) but the screen responds even when i hover my finger on it, it has happened quite a few times now
Click to expand...
Click to collapse
Yes. For me it's a functionality rather than a bug. It allows me to use the screen even with gloves on. Also the response will normalise if you install a tempered glass.
lockhrt999 said:
Yes. For me it's a functionality rather than a bug. It allows me to use the screen even with gloves on. Also the response will normalise if you install a tempered glass.
Click to expand...
Click to collapse
I installed tempered glass from the 1st day and getting touch issues. I thought it is software bug. Like, if I swipe left or right and it works as swipe up or down.
Mi post about their miui 10 beta 2, their is written that ghost and multi touch problem will be solved. If miui beta 2 solved these issues then I will install it manually. https://en.miui.com/thread-3935216-1-1.html
I post about the touch issues to poco India in twitter and they replied me to DM to us with contact number and miui version of my device, our team will call you.
Lets see, will they call or not.
maxmog said:
Yes its horrible..Can not understand that they sell it with such issues and call it master of speed.
Will send it Back in monday
Click to expand...
Click to collapse
Try miui 10 it doesn't need anything
Not even a bootloader unlocking just download and flash
Hi,
I had to replace my pixel 6 display and the fingerprint sensor with it. When I went on to calibrate the sensor with Google's calibration software, it says "Couldn't find the unique calibration software for this device" after trying to download the software. Has anyone had this issue? I would really appreciate any help on getting this fixed...
Thank you.
zapster27 said:
Hi,
I had to replace my pixel 6 display and the fingerprint sensor with it. When I went on to calibrate the sensor with Google's calibration software, it says "Couldn't find the unique calibration software for this device" after trying to download the software. Has anyone had this issue? I would really appreciate any help on getting this fixed...
Thank you.
Click to expand...
Click to collapse
Really, look at the other threads about the finger print scanner.
I am sure you will find the help you need there.
zapster27 said:
Hi,
I had to replace my pixel 6 display and the fingerprint sensor with it. When I went on to calibrate the sensor with Google's calibration software, it says "Couldn't find the unique calibration software for this device" after trying to download the software. Has anyone had this issue? I would really appreciate any help on getting this fixed...
Thank you.
Click to expand...
Click to collapse
Have you tried this? https://www.xda-developers.com/google-pixel-6-fingerprint-sensor-calibration-tool/ You need to use Chrome to d/l this I believe.
I'm having the same issue. I've searched the forum and don't see a answer to why the software isn't downloading.
Thank you all for the replies.
vandyman said:
Really, look at the other threads about the finger print scanner.
I am sure you will find the help you need there.
Click to expand...
Click to collapse
Okay, I'll try again.
bobby janow said:
Have you tried this? https://www.xda-developers.com/google-pixel-6-fingerprint-sensor-calibration-tool/ You need to use Chrome to d/l this I believe.
Click to expand...
Click to collapse
Yes, this is where I got started actually.
44Stretch said:
I'm having the same issue. I've searched the forum and don't see a answer to why the software isn't downloading.
Click to expand...
Click to collapse
I somehow got in contact with google support yesterday, but the "fingerprint scanner guy" was busy they said, and they'll contact me via email. I will post here if they give me a solution. I was wondering if flashing the factory image will solve the issue.
You ever hear back? I'm on the phone with Google and they don't even know about the fingerprint calibration software. They want to warranty my phone, but I didn't go through an authorized repair so we'll see.
44Stretch said:
You ever hear back? I'm on the phone with Google and they don't even know about the fingerprint calibration software. They want to warranty my phone, but I didn't go through an authorized repair so we'll see.
Click to expand...
Click to collapse
I didn't get a proper response from google. However, I got a response in an iFixit forum.
"Hey Tilan, speaking as a Google Certified Technician, through the pixel repair process, there is currently issues with the finger calibration connection via Windows. So far, all of my store’s computers are not able to properly run the fingerprint calibration. The only time that I was able to make it successful was through another android phone, in this case was my Pixel 5, and another Chromebook. Got news that some other location starts to have it working on their computers, but don’t take my words for it"
I still haven't tried this though.
Having the same issue for the Pixel 6 Pro after screen replacement.
Spoke with Google Support and they mentioned that the December update should solve the issue.
Fingers crossed as I haven't received the update yet.
Hopefully it works after the update.
saif uddin said:
Having the same issue for the Pixel 6 Pro after screen replacement.
Spoke with Google Support and they mentioned that the December update should solve the issue.
Fingers crossed as I haven't received the update yet.
Hopefully it works after the update.
Click to expand...
Click to collapse
I received an update on Dec 14th for pixel 6. Unfortunately, it didn't fix the issue
saif uddin said:
Having the same issue for the Pixel 6 Pro after screen replacement.
Spoke with Google Support and they mentioned that the December update should solve the issue.
Fingers crossed as I haven't received the update yet.
Hopefully it works after the update.
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Hi,
Did you get the update? and more importantly, did it fix the issue? it didn't for me.
zapster27 said:
Hi,
Did you get the update? and more importantly, did it fix the issue? it didn't for me.
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Same with me either.
Even the latest security patch didn't work for me.
But swapping the old fingerprint scanner from the broken screen to the new screen worked.(It did not even required calibration as it recognised the fingerprint straight away).
Just a really poor launch by Google. Buggy software everywhere.
Are there just some people's FPs that just work well with many diff kinds of phones and with both optical and ultrasonic FPS? I've used Samsung's versions, OnePlus and Google now and I never ran into any issues using their FPS.
saif uddin said:
Same with me either.
Even the latest security patch didn't work for me.
But swapping the old fingerprint scanner from the broken screen to the new screen worked.(It did not even required calibration as it recognised the fingerprint straight away).
Just a really poor launch by Google. Buggy software everywhere.
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This issue was reported to google at https://issuetracker.google.com/218761008. follow it for more updates
I am also having similar issues. Did anyone find a solution?
saif uddin said:
Same with me either.
Even the latest security patch didn't work for me.
But swapping the old fingerprint scanner from the broken screen to the new screen worked.(It did not even required calibration as it recognised the fingerprint straight away).
Just a really poor launch by Google. Buggy software everywhere.
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Click to collapse
I also tried to swap the fingerprint sensor from my old screen to my new screen now. It's a bit tricky as I wasn't able to make it perfectly centered / flat the first time, so I had a lot of issues first to get it to read. I opened it up again, cleaned the back glass for the sensor cutout, and used a heat gun to melt the glue and was able to get it centered and flat this time.
Thanks for the tip!
It feels like the calibration software isn't going to be working anytime soon, and this is the way to do it for now.
Is there really no way to get the fingerprint scanner working again after a screen repair? There must be a way....
my pixel 6 screen got cracked which i bought from australia where can i get genuine screen ,i stay in india
imranqd said:
my pixel 6 screen got cracked which i bought from australia where can i get genuine screen ,i stay in india
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Rather bad form to tack your question onto an unrelated thread. But, if looking for parts, iFixit. Google opened a parts store in collaboration with them.
Hello
Im on same situation, my display are broken... any new about software of google?
Btw, anyone recommend a display?
Best regards
any solution for this , my display got broken , bought display from ifixit its on the way ..should i swap the sensor or not , i think swapping is tricky i need to keep the sensor which comes with the new display .. please help me regarding with this .