"get started" on lock screen - Android Q&A, Help & Troubleshooting

Hello,
i have a samsung a5 2017.
All was good.. except from 5 day.
Before:
when i plug the phone to charge, 20 sec later, phone enters in idle mode(black screen). If i touch screen , screen appears . All is good.
Now:
when i plug the phone to charge, 20 sec later, phone enters in idle mode but on the top of the screen , a message appears in white (get started); It doesn t disappear.
Why this new message? If the phone isn t charging, all works good (without this message)
What' s wrong...? sorry for my bad english...

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krystan1 said:
My Togari (with standard Sony Lolipop ROM) battery charge was at17% so I have connected it to a charger.
It did not get the red light on for some reason so I have switch the phone off. The red light came on and I have charge to 37% so I thought I switch the phone on. So I did that but instead the usual quick start up the phone went to black screen with a white popup message about checking 200 applications. It went from application 1 to 200 and the message changed to “Android is starting” in bold and the red arrow rotating next to text :”starting applications” below. This started two hours ago and still continuous this same. Looks like the phone got stuck in some kind of a loop. Attempted to press the power button to switch it off but to no avail. Any thoughts how to recover would be greatly appreciated?
Click to expand...
Click to collapse
Resolved. I switched the phone "OFF" using power and volume up pressed together. Restarted and is OK.

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