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Is there any way to change the sensitivity of the proximity sensor. It seems every screen protector I try makes the screen turn off when in a call even without anything near the sensor. I had to cut one of the screen protectors to get around it (but had messed up a corner when applying so I replaced it)
Or is there a way to completely disable it so I just have to hit the power button when in a call to manually turn the screen on or off.
+1
Dont have the same problem but would be helpful.
There is a distance setting in the build.prop file. You could try adjusting that and seeing if that helps.
Sent from my MB860 using XDA Premium App
Perfect. Changed the value (increased it from default of 60) and its working great now. Thanks for that tip.
Sent from my MB860
Well after further testing seems that it didn't fix the problem. Seemed to work when I first made the changes but now the screen is stroll turning off and no matter what I change the value to I can't get the proximity sensor to work right.
Spectre51 said:
Well after further testing seems that it didn't fix the problem. Seemed to work when I first made the changes but now the screen is stroll turning off and no matter what I change the value to I can't get the proximity sensor to work right.
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Click to collapse
According to the official Atrix manual -
http://www.motorola.com/staticfiles...s/StaticFiles/Atrix_US-EN_UG_68014798001B.pdf
Note: Your touchscreen might
stay dark if the sensor just
above it is covered. Don't use
covers or screen protectors (even clear ones) that
cover this sensor. To find Motorola accessories for
your phone, visit www.motorola.com/products.
Anyway, why do you guys keep using the screen protectors with this gorilla glass phones? I have carried Moto Milestone in my pocket for a year and D2G for 3 months and there are no scratches on them whatsoever.
I use them on every phone I get because although it is gorilla glass it can still get scratches under the right conditions and I for one do not want my $400+ phone to have a scratch on the screen. Never had a phone that had issues like this with screen protectors and the proximity sensor. Multiple iPhones, Dell streak, nexus one, droid, galaxy s. I've tried two different screen protectors with the atria and both have this issue.
I'm having issues with my proximity sensor too, but it seems that I can't make it turn off the screen when I'm talking. I'm not using any screen protector but I do have a case. It was working fine till a week ago but now I just have to block the phone every time I get a call.
The only difference is that I've installed 2 new games, maybe those are affecting the sensor?
Another thing that isn't working anymore is the auto brightness that's always set to minimum, no matter the light conditions. The phone is online for 260+ hours already (had it go to 500+ before but had to turn it off to add a micro sd card, just to be sure it would find it).
Spectre51 said:
I use them on every phone I get because although it is gorilla glass it can still get scratches under the right conditions and I for one do not want my $400+ phone to have a scratch on the screen. Never had a phone that had issues like this with screen protectors and the proximity sensor. Multiple iPhones, Dell streak, nexus one, droid, galaxy s. I've tried two different screen protectors with the atria and both have this issue.
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Click to collapse
Ugh... thing is if you drop your phone, it could crack both with screen protector and without one. If you grind the screen against your keys, it will get scratched through the protective film.
If you use it normally - the chance of scratching it really small. Just my 2 cents.
xploited said:
Ugh... thing is if you drop your phone, it could crack both with screen protector and without one. If you grind the screen against your keys, it will get scratched through the protective film.
If you use it normally - the chance of scratching it really small. Just my 2 cents.
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Click to collapse
My wife's phone had a screen protector on and got scratched by being in her purse. The actual screen though had no marks. The screen protectors help. Obviously each incident is different but they can help prevent some damage so in my opinion they are worth it.
Sent from my MB860
Hi there,
Got the same trouble..... but I just noticed it work fine at the sun (outdoor)..... turn the screen off in the shadow..... and switch on in the sun....
so I think a light adjustment has to be done.... but where ?...
Thanks to developers
As soon as I get on a phone call, the screen will turn off. I will push power and then 2 seconds later the screen will turn off again, but this time nothing will wake it up unless i hold the power button until it resets. I have no case and no screen protector on the phone. Any ideas? It's driving me crazy. It wont even allow to hang up the call or anything.
Bone stock. No Root.
Sounds like a proximity sensor issue. There's a little sensor about a half-inch left of the HTC logo text on the top of the screen. It's designed so when you put the phone to your face during a call, it will turn the screen off so it's not wasting energy/blasting the side of your face with screen light.
There's a lot of reports of screen protectors causing this issue.
Do you have a screen protector on that doesn't have the area cut out for the sensor? Zagg Invisishield has a little cut out chunk right where the sensor is at, but a lot of other screen protector makers didn't test before pushing their products out the door.
Kujila said:
Sounds like a proximity sensor issue. There's a little sensor about a half-inch left of the HTC logo text on the top of the screen. It's designed so when you put the phone to your face during a call, it will turn the screen off so it's not wasting energy/blasting the side of your face with screen light.
There's a lot of reports of screen protectors causing this issue.
Do you have a screen protector on that doesn't have the area cut out for the sensor? Zagg Invisishield has a little cut out chunk right where the sensor is at, but a lot of other screen protector makers didn't test before pushing their products out the door.
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Click to collapse
No screen protector at all.
If the screen is clean in the proximity sensor area and it's still doing it, I'd go get it swapped out. Some of them actually have issues, and the others were all caused by screen protectors.
regalpimpin said:
If the screen is clean in the proximity sensor area and it's still doing it, I'd go get it swapped out. Some of them actually have issues, and the others were all caused by screen protectors.
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Tried it again while outside and it didnt do it, so apparently it only does it when indoors. I will go to sprint tonight and try it again. I just passed my 30 days though so does that mean I get a refurb one?
I had the same problem as you. They replaced the phone but I was within the 30 days.
blueluck77 said:
Tried it again while outside and it didnt do it, so apparently it only does it when indoors. I will go to sprint tonight and try it again. I just passed my 30 days though so does that mean I get a refurb one?
Click to expand...
Click to collapse
The phone is so new, there probably aren't any refurbs yet. You will most likely get a new one.
Sent from my EVO LTE using xda premium
do you get another phone if you purchased via a third party dealer like wirefly or amazon?
I had the same issue....and would only happen in low light.....but I did have a zagg so I made Best Buy put a new one on and made sure it was all the way to the top....that solved the issue. My phone still turns off after I make a call but power will at least turn it back on now. Before I had to reboot as well to get out of a call.
Good luck hopefully they will let you exchange it.
+1 on the screen protector issue. Best buy put a new on for me also due to the cut-out slightly covering just the edge of the proximity sensor, thus screwing with the screen on/off issue. Once they did that all was perfect.
Sent from my EVO using xda premium
Since this is probably not fixable with an ota, would be cool if they added a toggle to disable/enable the sensor in call.
Check Me Out On The Google Play Store!!!
Sent From My HTC Evo 4G LTE, On The Now Network From Sprint!
The touchscreen on my Verizon G3 started acting up recently. In the lower portion of the screen there's a space where it doesn't register my touches well (take a look at pics the space in between the lines don't really 'register' my touches. You can see in the second pic I'm currently touching the part where its not really working and it looks like I'm touching the screen with two fingers even though I'm only using one). When I type sometimes two letters are pressed at the same time or its like I didn't touch the screen at all which makes typing difficult and takes a lot of time. The whole screen sometimes doesn't hold a touch, like I tap and hold but it only 'holds' like I only tapped the screen. Other times when I'm sliding my finger across the screen, it starts jumping around. Now the top row of the keyboard/screen doesn't even register touches anymore so can't really do much now. I've reset the phone and didn't fix anything. Is this something LG would fix if I sent the phone in? If so how long is turnaround and will I have to reset it back to stock/unroot it?
if you have any type of glass screen protector on, take it off and verify the issue.
some tg screen protectors are junk, and have caused issues like this.
bweN diorD said:
if you have any type of glass screen protector on, take it off and verify the issue.
some tg screen protectors are junk, and have caused issues like this.
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Click to collapse
I had a $5 glass screen protector on it from ebay and thought that was the problem but when I took it off the problems ensued
Some g3s do have or develop touchscreen issues. Check under the back cover that there is nothing putting pressure on the display from behind, like a swelling battery.
It is probably a warranty issue, though.
Sent from my VS985 4G using Tapatalk
So I'm watching youtube on the dual screen using landscape and I want to sleep the main screen so i touch sleep main screen option on the dual screen tab tool, it shows a prompt saying main screen will dim to save battery and swipe to dismiss. I dont touch or swipe anything and the prompt swipes itself away and screen undims or sometimes doesn't even dim. This is also the case with Call of duty mobile, when I'm playing the game in battle royal mode the mini map enlarges randomly even if I don't touch it, and the voice chat options will engage and open without me touching those as well. Anyone else has this problem? Any solutions?
I could have sworn I saw a post earlier about ghost touches, though I can't seem to find the thread it was in at the moment.
I've been using the phone heavily since I got it on April 1st, and I have not experienced this issue at all.
Any chance you had an LG phone prior to this and used LG Switch to transfer over all of your stuff?
I've read reports here that doing so can cause some pretty serious battery drain and/or lag issues, so there could be other bugs as another side-effect.
Have you tried a factory reset?
Mejilan said:
I could have sworn I saw a post earlier about ghost touches, though I can't seem to find the thread it was in at the moment.
I've been using the phone heavily since I got it on April 1st, and I have not experienced this issue at all.
Any chance you had an LG phone prior to this and used LG Switch to transfer over all of your stuff?
I've read reports here that doing so can cause some pretty serious battery drain and/or lag issues, so there could be other bugs as another side-effect.
Have you tried a factory reset?
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Click to collapse
Yeah I think I read that thread. I haven't tried a reset since I already used so much data to download apps and don't want to setup the phone again. I did use the google cloud restore for my contacts and I also had the t mobile April security update. Mejilan can you tell me if you can put your main screen to sleep while watching a youtube video on the dual screen? Please tell me what kind of result you get. Thanks
Lowe941 said:
Yeah I think I read that thread. I haven't tried a reset since I already used so much data to download apps and don't want to setup the phone again. I did use the google cloud restore for my contacts and I also had the t mobile April security update. Mejilan can you tell me if you can put your main screen to sleep while watching a youtube video on the dual screen? Please tell me what kind of result you get. Thanks
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Click to collapse
I set aside the the dual-screen accessory because it's just too uncomfortable to hold for most use-cases.
I'll go dig it up, plug it in, and give it a shot later, when I have some free time, and report back.
https://forum.xda-developers.com/lg-v60-thinq/help/phantom-home-button-presses-t4082573
Above is the link for the other thread.
Lowe941 said:
Yeah I think I read that thread. I haven't tried a reset since I already used so much data to download apps and don't want to setup the phone again. I did use the google cloud restore for my contacts and I also had the t mobile April security update. Mejilan can you tell me if you can put your main screen to sleep while watching a youtube video on the dual screen? Please tell me what kind of result you get. Thanks
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Click to collapse
If you play a YT video on the second screen and lock/sleep your phone, the second screen goes to sleep as well.
I didn't bother with headphones for this test, and noticed that the audio comes out of the phone's speakers.
It appears that the second screen doesn't have speakers of its own.
So yeah, you cannot watch something on the second screen while having the phone asleep.
And it make sense. It's just a screen. No second pair of speakers. No second headphone jack. No separate battery. No second set of modems, etc.
Mejilan said:
I set aside the the dual-screen accessory because it's just too uncomfortable to hold for most use-cases.
I'll go dig it up, plug it in, and give it a shot later, when I have some free time, and report back.
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Click to collapse
It actually was working for me last night as far as the putting main screen to sleep function but call of duty still acts up I'm hoping the update for the game on May 1St will fix, but sure whenever you get a chance...
Lowe941 said:
It actually was working for me last night as far as the putting main screen to sleep function but call of duty still acts up I'm hoping the update for the game on May 1St will fix, but sure whenever you get a chance...
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Click to collapse
I answered your YT question one post above yours that I just quoted.
Mejilan said:
I answered your YT question one post above yours that I just quoted.
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Click to collapse
Actually you CAN watch youtube on the second screen and sleep/dim the main screen by using the floating dual screen button. It has an option asking if you want to sleep dim the main screen to conserve battery life. It does work for me now, I'm not sure why it was going wonky on me when I first posted but hopefully that it doesn't do it anymore. I'm guessing the tmobile April security update did the trick. It's just I have phantom touches on call of duty still.
Lowe941 said:
This is also the case with Call of duty mobile, when I'm playing the game in battle royal mode the mini map enlarges randomly even if I don't touch it, and the voice chat options will engage and open without me touching those as well. Anyone else has this problem? Any solutions?
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Click to collapse
This is happening to me as well when I'm playing PubG Mobile. The ghost touches are happening not on the map but to the left of that. On another LG V60, the device would get random dead zones as well.
I'm going to do the following test and suggest you do the same and report back your results.
1. wait until the ghost touches start happening and flip the phone around. hopefully the ghost touch continues to happen in the same exact location of the physical screen, and it triggers a different button
2. remove the screen protector and try the tests again
are you using a screen protector?
might process a warranty replacement if the results are reproduceable
Lowe941 said:
Actually you CAN watch youtube on the second screen and sleep/dim the main screen by using the floating dual screen button. It has an option asking if you want to sleep dim the main screen to conserve battery life. It does work for me now, I'm not sure why it was going wonky on me when I first posted but hopefully that it doesn't do it anymore. I'm guessing the tmobile April security update did the trick. It's just I have phantom touches on call of duty still.
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Oh, that is good to know. I'm not using the dual-screen attachment anymore (typing in portrait mode is IMPOSSIBLE with it), but I only ever used the Dual-Screen notification shade tile to enable the second screen, not the pill button thing. I should have explored our options more thoroughly. Thank you for correcting me.
Edit - I have recently added a tempered glass screen protector to my phone, and while it completely screwed with my fingerprint biometrics (I had to delete the fingerprints and redo them), the protector itself is not causing any ghost touches for me. And once I redid the fingerprints, there have been no further issues there either.
jd254 said:
This is happening to me as well when I'm playing PubG Mobile. The ghost touches are happening not on the map but to the left of that. On another LG V60, the device would get random dead zones as well.
I'm going to do the following test and suggest you do the same and report back your results.
1. wait until the ghost touches start happening and flip the phone around. hopefully the ghost touch continues to happen in the same exact location of the physical screen, and it triggers a different button
2. remove the screen protector and try the tests again
are you using a screen protector?
might process a warranty replacement if the results are reproduceable
Click to expand...
Click to collapse
Yes I am using a screen protector and I was actually thinking that might be the problem, although it seems like a solid install. I just got the update for cod season 6 and I'm downloading now. I'll see if that solves the problem. I'll also try what you suggested and then post results
Update: so the cod update did not fix the issue, but I tried doing as you suggested and flipped the phone around and the problem went away. I then tried flipping it back to original and problem persisted. I think it is the tempered glass. I don't want to remove it since it cost me 40 bucks. Any suggestions?
Mejilan said:
Oh, that is good to know. I'm not using the dual-screen attachment anymore (typing in portrait mode is IMPOSSIBLE with it), but I only ever used the Dual-Screen notification shade tile to enable the second screen, not the pill button thing. I should have explored our options more thoroughly. Thank you for correcting me.
Edit - I have recently added a tempered glass screen protector to my phone, and while it completely screwed with my fingerprint biometrics (I had to delete the fingerprints and redo them), the protector itself is not causing any ghost touches for me. And once I redid the fingerprints, there have been no further issues there either.
Click to expand...
Click to collapse
So I installed the update for cod and it still had the ghost touch problem with the top right side of the screen, iflipped the phone per what jd254 suggested and I didn't get the phantom touches. I'm assuming it is the tempered glass that is causing it. I dont want to remove it cause it cost me 40 bucks.
2nd update: so I tried taking it out of the dual screen case and notice it doesn't have phantom touch ( I played a full game of battle royale) so I'm not sure if its the tempered glass or the case. Need to investigate more
Lowe941 said:
So I installed the update for cod and it still had the ghost touch problem with the top right side of the screen, iflipped the phone per what jd254 suggested and I didn't get the phantom touches. I'm assuming it is the tempered glass that is causing it. I dont want to remove it cause it cost me 40 bucks.
2nd update: so I tried taking it out of the dual screen case and notice it doesn't have phantom touch ( I played a full game of battle royale) so I'm not sure if its the tempered glass or the case. Need to investigate more
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Click to collapse
Is the case touching the tempered glass anywhere around the the edges? If the case is pressing on the screen protector and lifting or peessing it even the smallest amount that could cause phantom touches maybe..just an idea
FWIW, I'm using both a tempered glass screen protector and a case that wraps around to grip the front of the phone a bit, and I'm not getting any phantom touches at all.
The case is NOT rubbing up against the edges of the screen protector, however. Which is fine, because if it were, it could potentially dislodge it.
Or, I suppose, cause phantom touches.
Ryano89 said:
Is the case touching the tempered glass anywhere around the the edges? If the case is pressing on the screen protector and lifting or peessing it even the smallest amount that could cause phantom touches maybe..just an idea
Click to expand...
Click to collapse
Ok more investigating and playing codm I notice that the mini map opens up when i perform a touch combination with my thumbs. So the map gets triggered when I press and hold up on the left side virtual joystick to sprint and press the jump virtual button on the right simultaneously. I can't recreate what button presses open the voice chat box, but now I have to strike the dual case as being the problem along with the tempered glass, at least i assume those aren't causing the ghost touches.
For anyone having touch issues, as a troubleshooting aid: enable developer options, and then toggle on "Show touches" and "Show touch data". Might help figure out what is going on.
bilbo60 said:
For anyone having touch issues, as a troubleshooting aid: enable developer options, and then toggle on "Show touches" and "Show touch data". Might help figure out what is going on.
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Click to collapse
Awesome thanks I forgot how to enable developer options...
Never mind developer option enabled
bilbo60 said:
For anyone having touch issues, as a troubleshooting aid: enable developer options, and then toggle on "Show touches" and "Show touch data". Might help figure out what is going on.
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Click to collapse
I'm getting VERY interesting results.
1. dead spots: I moved my finger up the right side of the screen to look up. my character did not look up, which I would assume there was a dead spot before. This is incorrect. I can see the screen registered using that option mentioned above. the screen registered the action, but didn't pass it to the software?
2. FPS drops: I assume it's an FPS drop because everything was laggy when this happened. (PubG mobile was set to max settings, and runs 100% fine, until now) I was flying the helicopter, so I had several fingers on the screen at the same time, with a lot of rotational movements. the screen doesn't clear all of these movement data until I literally take all my fingers off the screen for half a sec. When I did that, it stop lagging.
3. ghost touches: Each touch on the screen has an x and y axis point to tell the software where it's being touched. With several finger on the screen (sometimes 2, but commonly with three or more), I noticed that the y axis for my left thumb and the x axis for my right thumb was creating those ghost touches! The screen would combine the x and y axis from different fingers to create a touchpoint on the screen.
so I don't care too much about 1 and 2, but... what can I do about 3?
jd254 said:
I'm getting VERY interesting results.
1. dead spots: I moved my finger up the right side of the screen to look up. my character did not look up, which I would assume there was a dead spot before. This is incorrect. I can see the screen registered using that option mentioned above. the screen registered the action, but didn't pass it to the software?
2. FPS drops: I assume it's an FPS drop because everything was laggy when this happened. (PubG mobile was set to max settings, and runs 100% fine, until now) I was flying the helicopter, so I had several fingers on the screen at the same time, with a lot of rotational movements. the screen doesn't clear all of these movement data until I literally take all my fingers off the screen for half a sec. When I did that, it stop lagging.
3. ghost touches: Each touch on the screen has an x and y axis point to tell the software where it's being touched. With several finger on the screen (sometimes 2, but commonly with three or more), I noticed that the y axis for my left thumb and the x axis for my right thumb was creating those ghost touches! The screen would combine the x and y axis from different fingers to create a touchpoint on the screen.
so I don't care too much about 1 and 2, but... what can I do about 3?
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Click to collapse
Yeah I noticed a combination of touches triggers the ghost touch on call of duty, I could also be having the combinations trigger ghost touches in other game but I need to test more
I've bought a used S9+ like 3 days ago and run a QA test inside the phone. The screen was fine and it responds normally, however after 2 days I couldn't use a keyboard because of its issues while typing. Basically, when I'm typing a longer sentence, I have to either slow down or sometimes press a button 3-5 times for it to respond. It stared to occur yesterday and I don't know if that's the touch control issue or something with the display. P.S. I've tested it on Gboard, Samsung keyboard and Grammarly keyboard, all with the same issue.
Is there any fix I can do without paying for a new display? It will cost me the same amount of money as the phone itself.
Thanks!
Are you using a screen protector? If not, try it. Maybe touch sensitivity is turned on in display settings, try changing it to see if it's better. I've noticed that on some screen protectors, they retain a lot of humidity so I have to constantly clean the screen to get rid of "ghost touches"
ShaDisNX255 said:
Are you using a screen protector? If not, try it. Maybe touch sensitivity is turned on in display settings, try changing it to see if it's better. I've noticed that on some screen protectors, they retain a lot of humidity so I have to constantly clean the screen to get rid of "ghost touches"
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Click to collapse
No, I don't use any screen protectors. My phone has a Spigen case, which is slightly over the screen both at top and the bottom. I tried to turn on and off touch sensitivity and it didn't help. Funny part is that it sometimes stops and goes again.
Had this myself, especially with the space bar ?
Same here, have to press space up to three times (intermittent issue). Screen protector on, sensitivity does nothing.