Hi,
I bricked my phone, a SHARP Aquos C10.
After unlocking the bootloader I was able to install several rom. The last one was LineageOS 18.
I bricked the phone when I tried to replace LineageOS Recovery with TWRP by dint of trying.
The phone is not completely blocked. It gets stuck for a long time on the "battery" logo which replaced the "Sharp" logo when the unlocked it. After several minutes, it vibrates and restarts.
I can restart it by long pressing the OFF button, I can't turn it off, I can't put it in recovery mode.
I can just put it in download mode but unfortunately it is no longer recognized by the PC.
So, bricked or not bricked.
Thank you for your help.
Nobody can help me ?
Hallo,
if you still can go to the download mode, maybe not all hope is lost. Your phone might not have
a hard brick, but only a soft brick. Everything should be fine as long the download mode isn't bricked too.
I had a similar problem once with a tablet after flashing it.
You need to install the USB-Drivers for your device on your PC and then reconnect it.
This might sound ridicolous if you already have installed them, but sometimes
a deinstallation of the USB-drivers and reinstallation of the drivers might help.
I found the following site for the drivers:
"https://gsmusbdriver.com/sharp-aquos-c10".
If you prefer an official source, you can use: "http://www.sharpusa.com/Home/CustomerSupport/SharpCareCenter/MobileSupport/ADBDriver.aspx"
However both sources seem to look reliable for me, even if I can't test it, without having a SHARP device.
If you are not sure, you might compare it with other tutorials and look for reviews.
Installing the drivers can't lead to harm to your device until you don't connect it.
Things can't really get worse if you install the drivers. The only thing that could happen is, that either the PC will say that it recognizes the device or that no device can be recognized, so it's worth a try. Please report me, if it worked for you and you are able to flash again. I hope this will help.
With kind regards
dontdropme
Hello,
Thank you very much for your help.
Yes, I installed the USB drivers. I unlocked the phone for you I installed another rom.
I reinstalled the drivers following your links. Unfortunately that does not change anything. The phone is not recognized. No sound comes out of the computer when I connect the USB cable.
I tried on 2 computers, 1 on Windows 10 and in Windows 10 / Xubuntu dualboot.
When the battery is empty and I try to turn it on, a red battery will light up and flash. As I charge it, the battery changes color to green.
I don't have download mode if the cable is not plugged into the computer or the charger.
:/
Hallo,
the download mode is supposed to be only able to get started if you connect the device to the computer or another device, this is not strange. You need to go to the download mode and try to flash the stock firmware for you device. Try it at first without a device recognition of your PC and find out, if you need to do a hard reset before, to regain factory settings. I have listed, in color, a short number of things you could do now. If this still doesn't work only the SHARP team or a specialized company might help.
What you could do, is to ask the SHARP support for a source for the USB drivers and how to do a hard reset to regain the factory settings. I don't know which flashing tool you use for you device.
Normally if your device is not recognized by plugging it in to the PC-USB-Port the flashing tool shouldn't recognize it either, but it might be just an error of Windows, and the flashing tool is not allways depentent to the USB-drivers, but relies only on the question if you can go to the download mode, so you could give it a try to flash even in this case. Start the flashing software and look what will happen.
You said, that you have successfully flashed until now, which means that the flashing tool supports you device. If you can't flash now anymore, you might also not make a backup, which would be important, because the only things you could try now, is to find the stock firmware and flashing it.
If you haven't installed any important data on your system after flashing LineageOS or if you already made backups of your applications in a cloud or another drive you need not to care. It is possible that you will need to do a hard reset before. You can find on hardreset.info, in the section "All devices", how to do it or ask the SHARP support. If you fear you have still important data on your phone a backup is normally recommended.
Because flashing a ROM not only wipes your data, but removes the guarantee, the result is: Restoring the phone to a usable device by any helping team of SHARP's customer care service in you city, even if you have any service buildings, might be expensive in this case. To go around high prices you would need too look around also for other data restoring companies or specialists, if nothing works.
But at first, if you are able to do it; I would recommend to do a hard reset of your device, which should restore it to factory setting, which should make the drivers work.
Even if they don't work, ask SHARP for actualized USB-drivers. Try flashing also with and without working USB drivers, and find SHARP's stock firmware for you device first, which is a "must do", if you want to have access to the original recovery mode again. Flash this stock firmware after you have done a hard reset. After flashing the stock firmware you should be able to go to the custom recovery mode again, if not, only a specialized company or a help team of SHARP's customer service might help.
Hello,
The adb and fastboot commands wait for the device to connect.
SHARP support is not responding.
Hello, did you try "https://getsupport.sharpusa.com/Contact-Us/Product-Support"?
Because of the actual situation with the Virus, they might need longer to answer, so you need to be patient. As I see you already tried to connect your device after the use of CMD.exe. Installing the drivers with CMD and checking the Windows Hardware Manager if the Installation worked correctly is one way to do a driver install. I am sorry if this didn't work for you. If it does not, only a specailized soft- and hardware team can help, which could get expansive, but maybe not as much as buying a new device, so I hope for you Sharp will answer and give a correct Installation guide and that it will fit to solve your problem. I wish you good luck and that you don't need any other company than Sharp to help. I know that nobody is amused if all help and waiting does not help, after bricking bis device, but unfortunately I can't do more for you. I wish you success and keep your device in a safe place just for the case.
Related
Hello All!
Relative noob here...but more seasoned all the time. Firstly my viewpad device info from FTM:
SWVer=3.410
Model: FM6-001
HWVer: 107
In a nutshell: My bluetooth wasn't turning on (would turn on..then off). So tried to fix by:
1) Rooting and install CWM 5.0.2.6 (awesome tool BTW) and various ROMs, all done with success.
2) No good, oh well now want to give up. Contacted Viewsonic got RMA to return unit..however now concerned they'll not honor warranty if I rooted the device (sigh). So thought I'd return to stock. I did backup..but was already rooted when I thought of it.
3) Trying to return to stock using many versions Sutl3 and Sutlr...and on different PCs none work..once it boots to CWM menu...just stalls with error eventually.
4) Tried to install Napster's CWM with Recovery Menu to be able to return to original state with stock recovery. My version of CWM won't install it...errors out (another great tool though by the sounds of it).
5) Can't use fastboot..never sees device...although ADB works OK. Believe that the Bluetooth issue may be a hardware problem and may be effecting devices ability to work in "download mode". Note that HS-USB device is never present in device manager in Windows even though driver is installed.
So...my question...how can I return my device to stock with one of the below .nb0 files without stock recovery, sutlr or sutl3?
Files I have:
FM6-3310-0-5029-A02.nb0
FM6-3350-0-1008-A01.nb0
Can I somehow use CMW? Can I somehow use adb and "flash_image"?
Will super appreciate any thoughts!
Many thanks in advance!
Johnster25
If I remember correctly, you use SUTL3 from Viewsonic on your PC with the *.nb0 file in the same sub/directory - and just run it to flash the stock ROM or return it to factory condition, you do NOT use CWM to flash or re-install the *.nb0 file ... Part of this process involved overwriting the CWM installed on your rooted device & reversing it to become unrooted, look under the Development subforum here in this section as there's a link/discussion about how to restore, please double check on the details written up.
Also, make sure you have a mSD card in the slot - and that the USB drivers are loaded & running (they should be installed already back then) - might want to power down & restart the PC and do the same to the Vpad7.
Let us know how it go & good luck !
Many thanks for your response.
Well, what has happened when I've used SUTL3 so far is that I select the .nbo image I wish to flash, then the program restarts teh VPAD7 into recovery mode.
From what I've read, after a few moments the phone is then supposed to enter some sort of "download mode" whereby the new image is pushed across the USB cable.
It's at this point with SUTL3 seems to error out, and the phone simply remains in CWM.
I've read a few posts that suggest that not using the correct image could produce a response like this, so I'll retry again this PM having tried re-downloaded the two .nbo files I've tried, and one I've not tried.
Will let you know how it goes!
J.
Hi Again,
OK I've retried it with a fresh copy of SUTL3, and new .nb0 files. Still no good.
Take a look at the enclosed pictures. The first time I try to run SUTL3 the device not configure error shows up. By this point CWM is showing on the VPAD7. I try to run SUTL3 again in this state and now the device not detect error shows up.
So all in all it seems to me that the device when in CWM mode is not exposing an interface to the computer...or the computer lacks the driver needed to utilize the interface.
I've also enclosed a picture of my windows devices when the VPAD7 is connected, as well a copy of the drives that show up when it's connected. The only time the drives change is when the VPAD7 is in CWM mode, at which time the H: drive (where the adb program are) is not present.
So am I missing a driver?
BTW: Have tried to copy down the synchronization program that is on the H: Drive and ran it while running SUTL3...thinking somehow it acted like a bridge to the VPAD7 (I've seen some posts that suggest this). Still no good.
J.
OK..one more piece to the puzzle...or maybe off the trail...but when trying on two differnt PCs when the VPAD7 is first plugged in I get one set of driver installs...and note that the HS-USB has an error.
Later when trying to run SUTL on it...another set of driver installs...again HS-USB error.
See enclosed.
try run sutl with viewpad in FTM mode that worked for me good luck
I have same problem before..n my solution is change back CWM with old ..mine to CWM 2.5.1..found that CWM 5.0.2.6 got problem with SUT L3..and everythind done successfully..as long u can still access ur Viewpad to change CWM its ok..
Wow! Thanks so much for your reply! This would be a huge help. Any idea where I might be able to find that older version of CWM?
Alleycatzero you're a genius! Running SUTL in FTM mode has done it!
THANK YOU!!!!!!!!!!!!!!!!!!!!!!
Johnster25 said:
Wow! Thanks so much for your reply! This would be a huge help. Any idea where I might be able to find that older version of CWM?
Click to expand...
Click to collapse
This is under the Development section - just d/l and unpack the zip file, copy to mSD card & follow the instructions. This verison should be the earlier one and I personally find it worked best together with ext3 and/or ext4 partitioning as needed.
http://forum.xda-developers.com/showthread.php?t=1015005
The issues with SUTL3 and other apps not working/running has to do with the usb drivers not auto-installing & running as they should, try to uninstall Vpad7 drivers, reboot the PC - turn off any firewall and anti-virus software, connect the Vpad7 and let it finish installing/rebooting both devices again. Then, turn back on antivirus & firewall so that you will have easier time flashing rom, connecting mSD card & copying/moving files, etc.
After unrooting, by installing stock and then updating, from Samsung, to Android Jelly Bean 4.3, I am unable to get the computer to see my phone when in download mode. Further, when connected to the phone by adb, when I issue the command, to reboot in 'bootloader mode', it just does a normal restart. I need to unroot because the phone's IMEI is corrupted and I want to use the efs backup to get it reinstated. I don't know of any way to root that doesn't require 'Download Mode' to work.
So, in summary:
The phone is currently not rooted, it has stock Android 4.3.
I can access the phone via adb.
I also have Android SDK on my computer so have the availability of 'fastboot' in addition to adb.
I can switch to Download mode on the phone, in the normal way, but the computer can't see the phone when in that mode.
Please can anyone advise on how I should proceed in order to root the phone, given the above constraints, or regain the use of a working 'Download Mode' ?
Search for many similar posts on pc connections to download mode, there isn't one solution.
Sent from my GT-I9300 using Tapatalk
Thank you for your reply. Despite the quote, I had already searched and I had not come up with a solution that worked. That is why I posted a question. All the stuff about trying another socket and it could be the lead are basic. The lead is perfectly OK - I used it to flash the stock ROM. Then the phone failed to connect in Download mode. I've use both Linux and Windows in a Virtualbox to communicate in Download mode before. Both could see the phone in Download mode before I did the stock flash.
delete all samsung driver
rebbot windows
install driver
Thanks for the suggestion. The non-connection also applies to Linux, which is the host system, so it isn't just a Windows problem. Previously I could use either OS with no problem.
However, I did, by chance, find a solution, not a good one but it works. I have to disconnect the battery for a long time - minimum time not known. I tried 10 minutes and that didn't work so I tried waiting a much longer time. I am then able to use download mode for one instance. Then it becomes unusable again so next time I have to go through the battery removal process again.
By chance I found a similar post where a similar stock install had resulted in the same problem. So I posted my solution on there also.
Hello,
First off, I've gone through the forums and I have looked up other posts and despite everything I cannot figure out how to get my nexus 7 tablet to be recognized by the computer (I tried and after two days of searching for answers I decided to make a post). I like to include this information so people don't assume that I post without browsing or haven't tried anything yet.
The thing that I am having troubles with is that I have a nexus 7 tablet that is softbricked, I have already gone through a lot of ways to fix that problem (I found the best solution is this:http://forum.xda-developers.com/showthread.php?t=1809195). However, the issue is is that I cannot get my computer to recognize the nexus tablet to flash it and restore it back to factory settings.
I have installed and updated the device drivers on my computer, but still I have had no such luck. I found that ADB doesn't recognize the device whilst in the Bootloader, but still will not recognize the device in recovery mode. If anyone has any tips, or suggestions that might work PLEASE let me know, at this point I'm getting desperate and any/all help would be greatly appreciated!
Thank you!
NecroGi said:
Hello,
First off, I've gone through the forums and I have looked up other posts and despite everything I cannot figure out how to get my nexus 7 tablet to be recognized by the computer (I tried and after two days of searching for answers I decided to make a post). I like to include this information so people don't assume that I post without browsing or haven't tried anything yet.
The thing that I am having troubles with is that I have a nexus 7 tablet that is softbricked, I have already gone through a lot of ways to fix that problem (I found the best solution is this:http://forum.xda-developers.com/showthread.php?t=1809195). However, the issue is is that I cannot get my computer to recognize the nexus tablet to flash it and restore it back to factory settings.
I have installed and updated the device drivers on my computer, but still I have had no such luck. I found that ADB doesn't recognize the device whilst in the Bootloader, but still will not recognize the device in recovery mode. If anyone has any tips, or suggestions that might work PLEASE let me know, at this point I'm getting desperate and any/all help would be greatly appreciated!
Thank you!
Click to expand...
Click to collapse
adb is not designed to be usable in bootloader mode. You need fastboot for that. If you have the fastboot.exe program in the same folder as your adb stuff, try this:
fastboot devices
If it reads, then all you need to do is fastboot flash the various .img files back to the tablet. There are tool kits that do this for you, but I prefer doing it manually as there are less chances of things messing up and if they do, you're more likely to know at what step which could be useful for further troubleshooting if need be. It is important to download the correct img files due to differences between the generations and wifi / data enabled ones. There is a flash-all script that you can find in the download of the factory images, which might make it easier, but you can just manually flash the separate files as sometimes you don't need to bother with them all (like the bootloader) though if the script works, then it'll be fine and might make it easier if you are not familiar with the commands.
If you don't have fastboot at all, just grab it from here: http://forum.xda-developers.com/showthread.php?t=2317790
Nexus img files: https://developers.google.com/android/nexus/images
Hit me up on Hangouts if you need more direction.
NecroGi said:
Hello,
First off, I've gone through the forums and I have looked up other posts and despite everything I cannot figure out how to get my nexus 7 tablet to be recognized by the computer (I tried and after two days of searching for answers I decided to make a post). I like to include this information so people don't assume that I post without browsing or haven't tried anything yet.
The thing that I am having troubles with is that I have a nexus 7 tablet that is softbricked, I have already gone through a lot of ways to fix that problem (I found the best solution is this:http://forum.xda-developers.com/showthread.php?t=1809195). However, the issue is is that I cannot get my computer to recognize the nexus tablet to flash it and restore it back to factory settings.
I have installed and updated the device drivers on my computer, but still I have had no such luck. I found that ADB doesn't recognize the device whilst in the Bootloader, but still will not recognize the device in recovery mode. If anyone has any tips, or suggestions that might work PLEASE let me know, at this point I'm getting desperate and any/all help would be greatly appreciated!
Thank you!
Click to expand...
Click to collapse
You won't get adb in bootloader mode.
You have to use the fastboot command.
Please tell the OS on your computer.
Use the tool in my signature as an environment.
Download 7zip, and install that.
Then go here and download the proper image for your device.
It would either be "Factory Images "nakasi" for Nexus 7 (Wi-Fi)" or "Factory Images "nakasig" for Nexus 7 (Mobile)".
Grab the 4.4.2 version.
Extract the downloaded file with 7zip into the "Work" folder in the tool form my signature.
Then extract that "nakasig-kot49h-factory-83d93b5f.tar" file with 7zip.
Then go into the folder that came out of that, and extract the "image-nakasig-kot49h.zip" into the Work folder.
And enter the following commands while in bootloader.
Code:
fastboot oem unlock
fastboot erase userdata
fastboot erase system
fastboot erase recovery
fastboot erase cache
cd nakasig-kot49h
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img
fastboot reboot
Make SURE you grab the correct image for your device. Wifi or Mobile.
I also assume that you know the .img files should be in the Work folder before you type thse commands into my tool.
Hey guys, first of all thank you for the speedy replies and steps I should follow.
Right now I'm using OSX but for the tablet I'm using a virtual Win7 machine to try and get this damn tablet to be recognized by the computer. The process is being delayed a little bit because my micro USB cords are being temperamental, meaning that the tablet has no juice, and when I mess with it (using the power + volume buttons to boot to bootloader/recover) the cord comes unplugged. I know automatically you guys are going to pinpoint this as the source of the issue (mainly because I would too), but it works fine if just laid flat and stays connected. It just has zero charge so when it disconnects/reconnects I literally have to power it back up, just need to wait for it to have some charge before I tinker with it more.
I will post updates after it charges.
Although I already thanked you guys, thanks again for speedy reply. It's much appreciated.
NecroGi said:
Hey guys, first of all thank you for the speedy replies and steps I should follow.
Right now I'm using OSX but for the tablet I'm using a virtual Win7 machine to try and get this damn tablet to be recognized by the computer. The process is being delayed a little bit because my micro USB cords are being temperamental, meaning that the tablet has no juice, and when I mess with it (using the power + volume buttons to boot to bootloader/recover) the cord comes unplugged. I know automatically you guys are going to pinpoint this as the source of the issue (mainly because I would too), but it works fine if just laid flat and stays connected. It just has zero charge so when it disconnects/reconnects I literally have to power it back up, just need to wait for it to have some charge before I tinker with it more.
I will post updates after it charges.
Although I already thanked you guys, thanks again for speedy reply. It's much appreciated.
Click to expand...
Click to collapse
I suggest to STOP!!!
If you are trying to restore the device and the cable disconnects in the middle of it, it might not be recoverable. That would be one of the few ways to really damage the tablet as they are pretty difficult to hard brick. Don't half ass it with stuff like this. A good cable is not THAT much and will certainly be cheaper than a new tablet or getting it to a point where you might have to send it somewhere for service.
I'm not familiar with Macs, but if you are more so, then this might be better than using a Virtual set up:
https://code.google.com/p/adb-fastboot-install/
es0tericcha0s said:
I suggest to STOP!!!
If you are trying to restore the device and the cable disconnects in the middle of it, it might not be recoverable. That would be one of the few ways to really damage the tablet as they are pretty difficult to hard brick. Don't half ass it with stuff like this. A good cable is not THAT much and will certainly be cheaper than a new tablet or getting it to a point where you might have to send it somewhere for service.
I'm not familiar with Macs, but if you are more so, then this might be better than using a Virtual set up:
Click to expand...
Click to collapse
It's actually working fine now (in the sense that the computer can now read it). The Virtual Machine also works just as good, but for some reason the toolkit I'm using won't properly return the tablet to the stock image using the SkipSoft Android ToolKit, so I'm going to have to try and find another way.
Thanks for your guys' help.
Hi everyone,
This is my first thread here eventhough i m following these forums whenever I'm doing stuff with Android. I am also a programmer, not particularly an Android expert, but whenever I need to I use Android tools too. Anyways, today I realized my phone's touchscreen is broken somehow. And I have pattern lock. Normally my developer mode is enabled but darn when I connect my phone to PC I cant just tap to activate Usb connection. I searched through web, spent at least 6-7 hours looking for solutions. Here are what I got:
- I can't use Adb because my phone is not rooted and for most commands I got "closed" error.
- I tried various tools and methods, mostly from here but all end up not being able to confirm because of touchscreen malfunction.
- Tried to root it through Adb didnt work
- Can't seem to use fastboot, fastboot dont seem to see my device eventhough Adb can (I couldnt see any fastboot options in factory or recovery mode. Actually Factory Mode was only tests, and recovery mode has update from adb,update from sd card, update from cache, wipe, backup and restore options.)
Other than that I tried all I can except actually disassembly of my phone. So, at this point I wonder "If" there's a way of connecting my phone to my pc. Soon I ll buy a new display and replace it for sure. But I see this as a reason to dig into Android and dont want to miss the chance by being too lazy.
Thanks in advance.
I can install images without a problem, but cant install any roms. TWRP says that I don't have an OS, I guess it got somehow corrupted. I can install recoveryes through fastboot, I have tried twrp and other ecovery coming with LineageOS.
When I try to install rom on twrp, it gives "error applaying update: 7 (ErrorCode::kInstallDeviceOpenError)" and then updater ends with error 1 and at last it gives error installing zip file. If I try to flash stock rom, it's just the same, just not the update part.
Any advice?
The MSM Tool Unf*cketh.
Unless you have fried hardware (dropped in ocean, etc) I've never heard of this not fixing it.
Pay careful attention to getting into EDL mode for the flash, that's tricky sometimes.
Okay, thanks a lot, will give it a try.
Edit: I actually read about that tool before but I'm running linux. But I guess this is important enough to setup vm.
You can download a W10 install disk free, run it on VirtualBox, and get the flash done prior to it requiring activation. Not endorsing that or anything, of course, just saying... it can be done. Make sure you kill internet on the VM ASAP or it will self-update itself to death. (I can neither confirm nor deny that POS Windows Update rebooted DURING A FLASH. I've been on Linux too long to remember the horrors of that world, may you not have PTSD when you try)
I couldn't get it to work. Problem is that my phone is stuck booting to fastboot-mode, so I cant enter edl. I also tried to enter edl through adb and fastboot, but it is possible that I somehow passed the phone to vm wrong. It has been a while when I last used virtual machine and I'm super exhausted.
I have to try tomorrow again.
If you can get the phone off with some battery life left, you can do EDL. Don't try using either adb or fb commands, do it from the volume keys with the phone OFF. It will do EDL before it even goes into bootloader. If you are getting into FB or recovery AT ALL - even if an infinite loop - you should be able to pull it off.
There's a bunch of stuff that tripped me up when I was doing it:
-Virtual Box needed some additional plugins to make USB a pass-through
- Virtual Box needed one of its minions to get added to a Linux user group so it could see (permissions for) USB
- There's a separate Qualcomm driver that needs installing to that icky OS
- When the phone is OFF, and you ***HOLD*** the volume buttons, then insert the cable, EDL is only enabled for like five seconds (or something absurdly short). You have to have the MSM tool up and running, waiting to click.. do the phone physics, wait for it to say connected, then click on the button in the tool to get it to start. Once you see the "firehose upload beginning" or whatever you can let go of the buttons, it will remain in EDL till it is done.
- As hinted above you have to keep the VM OS from rebooting itself trying to install terabytes of useless updates while you are flashing. (Cutting the NIC from the VM works nicely.) I was, luckily, still able to re-flash again and it worked.
I've bricked a few phones in my Android life, and pretty much only endorse OnePlus now because of the support for recovery when you screw up. It has some tricks, but thanks to lots of n00b errors writing my own debloat script and carving out essential parts of Android, I've got it down and repeatable (though I luckily haven't needed it in a while).
Get some sleep, get some green tea, or ethanol, or whatever your poison is, and try again... LMK /exactly/ what fails and I can do my best to help.