Good morning,
wow, haven't been on XDA in quite a long time. I will start by saying that I've been searching for an answer to this for a couple of days now and have come up mostly empty-handed. I got the OnePlus Nord N10 recently after I destroyed my Huawei P30 Pro. I have had several OnePlus phones over the years and love the product. However, I was at a cottage with no cell signal this weekend and went to enable wifi calling, and to my surprise, it's not available. I see others can enable it. I am in Canada on the Bell network and I know they support it because I have had it on both my previous phones with them with the same SIM. I see some guides to enable it in the logkit, but mine does not have the "function switch" category in it. There are some guides for downgrading the logkit on other OnePlus phones, such as the 8 variants, but I'm not sure I should use that kit on my Nord. Does anyone have any ideas??
Related
Looks like, so far, Three are the only network not to have announced they are stocking the Nexus 6P.
I for one am hoping they are just delaying their announcement!
If anyone has any information regarding this matter, please post here.
Don't think three stocked the Nexus 6 at release did they?
Sent from my Nexus 6 using Tapatalk
Three did not stock the N6 so very doubtful they will do the 6P
I think a few places never stocked the 6. This time however, everyone except Three are stocking the 6P.
They can't be the only people not to negotiate a contract to sell the 6P, surely!
Seems that way. No plans as yet to sell it, and as such I'd imagine it won't work with VoLTE on Three either.
Annoying as I've ordered one and am on Three.
jonmorris said:
Seems that way. No plans as yet to sell it, and as such I'd imagine it won't work with VoLTE on Three either.
Annoying as I've ordered one and am on Three.
Click to expand...
Click to collapse
Not good, any more news on this??
No. I guess we can safely say VoLTE won't be possible on the 6P with Three. That is unless we get the ability to manually enter the relevant IMS settings (like APNs for data), in which case it should be possible.
I have heard rumours that the inTouch app may be updated to allow you to make calls over the app, just like you can use it for calling over Wi-Fi without 'proper' Voice over Wi-Fi support.
In this way, Three will then (apparently) give you access to the 800MHz LTE network (which is available in areas where there's no 3G to fall back to for voice) once you're registered and signed in.
That too could solve the problem, but it's a bit of a bodge and by no means going to happen for definite.
jonmorris said:
No. I guess we can safely say VoLTE won't be possible on the 6P with Three. That is unless we get the ability to manually enter the relevant IMS settings (like APNs for data), in which case it should be possible.
I have heard rumours that the inTouch app may be updated to allow you to make calls over the app, just like you can use it for calling over Wi-Fi without 'proper' Voice over Wi-Fi support.
In this way, Three will then (apparently) give you access to the 800MHz LTE network (which is available in areas where there's no 3G to fall back to for voice) once you're registered and signed in.
That too could solve the problem, but it's a bit of a bodge and by no means going to happen for definite.
Click to expand...
Click to collapse
When I first ordered the 6P i went into a three store and asked about the VoLTE and they said they should support it.
Remember they dont brand/lock the phones they sell anymore. Can't remember if they put extra software on though.
brichardson1991 said:
When I first ordered the 6P i went into a three store and asked about the VoLTE and they said they should support it.
Remember they dont brand/lock the phones they sell anymore. Can't remember if they put extra software on though.
Click to expand...
Click to collapse
They don't lock but they do brand. It isn't like the old days, with custom ring tones, colours, loads of extra apps (free trials of aps, or whatever) installed but it's still a custom ROM with settings unique to them, from APNs to the IMS settings needed for VoLTE (and Wi-Fi calling).
If you want to use VoLTE on Three today, or SuperVoice as they call it, you need to flash the Three ROM on your Galaxy S5, LG G4 or the other few devices given access - and requiring a software update.
Apple is the exception. These are never branded and the carrier settings are the same on EVERY single phone. I do wish Google would do something similar with regards to carrier settings, as then every phone on any network could be made to work properly with all the available features.
Given this is Xda, it's worth noting that there are sometimes other ways to get a generic phone to work with VoLTE but it's not something Joe Public would be able to do, or even know they could do. And Three stores have been saying some phones are able to work that can't (and never will, unless they do this inTouch update) as well as saying 4G 800 is a high priority, when the reality is that it's the lowest and you'll only ever use it when 3G isn't available.
There's a dedicated UK thread here,
http://forum.xda-developers.com/nexus-6p/general/uk-nexus-6p-t3213767
Please continue this there. :good:
Thread closed.
Darth
Forum Moderator
I plan to keep updating this XDA forum thread with what I find out about this problem, potential solutions, and hopefully what solves it. Hopefully this will be useful to those with the same or similar problem.
Please excuse typos...
The Solution
The reality is, prevention is the best solution here, do a bunch of research to make sure you don't encounter this problem. Read the rest of the post to better understand.
Original
Thank you in advance for reading this and helping me. (I also posted this in r/LGG8X, and am posting it here because some people don't have accounts with both. The more people that see it, the better, if by chance someone has ideas, wants to help, and has time to post the ideas)
It seems like a lot of people are having this issue, so maybe someone might have an idea.
I bought this phone to replace my Xiaomi Mi 9 (which was on the fritz, turning itself off randomly), about 1.5 weeks ago. I did my research and reasonably concluded that this phone has LTE band 12 and VoLTE; also it would be foolish of LG to not to have that. I could not find the VoLTE or Wifi Calling switches anywhere in the settings app, or in the phone app. I then dialed " *#*#4636#*#* " which opened up the "Testing Settings" (as usual). I click on the "Phone Information" tab, scroll down and find both the VoLTE and Wifi Calling switches, which are, to my dismay, greyed out.
I called Ting and they said, (after getting the IMEI), that this doesn't have LTE band 12, therefore no VoLTE. That confused me, because like I said, my research before buying had already concluded that it has band 12. The Ting rep said that's all he could do for me, so we ended the call. I did another 30 mins of research, again concluded it has band 12 with VoLTE. I also called LG themselves, and the rep there confirmed that this phone has band 12 with VoLTE, they also said "we would be more than happy to verify that the phone works with you carrier through phone conferencing". I asked the rep about about the previously mentioned VoLTE and Wifi Calling switches being greyed out, and they said that's because the phone has those 2 capabilities, but the carrier has to enable them.
I really love this phone, especially in comparison to the Mi 9 (even tho the Mi 9 is a good phone). I love the software better (even with the weird quirks that it has), and the value proposition is quite good. I really don't want to have to get a 3rd new phone in one year. If anyone has any ideas/help that would be greatly appreciated.
Thank you
[Edit]: P.S. I think this is partly a problem with LG, and partly with the carriers. I suspect that LG messed up with the IMEI/etc and other important identifiers as to what the device is, what exact version (i.e. LM-G850UM, etc) of a particular model (i.e. LG G8X Thinq Dual Screen, etc). This leads to the cell carrier's infrastructure seeing this phone as incompatible (doesn't see LTE Band 12, when it really is. The cell carriers, (from my own experience with 2 Ting Reps, and from what others have said on other forum threads), can't or won't solve this problem, even tho it may be solvable. From what I have seen on other forums, some got it solved by the cell carrier entering codes on the phone and doing something on their side. If LG and the all the networks would talk to each about this problem and get it solved if possible that would be awesome...
Update - 11/04/2020:
It seems I unintentionally bought a G8X with the Canadian rom LMG850UM20e. I am doubtful, but is the hardware the same or similar enough to flash the USA unlocked rom LMG850QM? Or is there something else I can do to make the Ting network allow VoLTE? As far as I can tell, the Canadian model still supports VoLTE LTE Band 12, but correct me if I'm wrong.
Update - 11/05/2020:
Ting says that my phone has LTE Band 12 and therefore VoLTE, but that will only work on ATT. A bit confusing because (like I said) the particular rom on my phone is Canadian (LMG850UM20e), so why ATT? The explanation for that, it seems is that ATT, (and Sprint), and the unlocked Canadian version have the same sub-model: LMG850UM. The USA unlocked version has a different sub-model (LMG850QM), the rest of the world has yet another sub-model (LMQ850EMW). There are around 15 different versions it seems; see this reddit post on the different models: (can't post the link yet) title: "Hey G8X owner, what is the submodel number and regional code of your unit? And where did you buy it from? I am trying to complete this list, also relating to timing of security updates and Android 10 release." posted in r/LG G8X
It seems like all the versions (LMG850......) have the same hardware, the only difference are the roms, which seem artificially disable certain capabilities of the phone. I am pretty sure my phone would do VoLTE just fine on Ting (or most other carriers). The thing wrong here, I think, is that the IMEI and other specific identifiers of the phone artificially show that the phone does not have the functionality, so the networks don't enable it. It also seems like LG made an agreement or something with ATT as well as Sprint (separately), to release carrier-specific version (as most brands seem to do), and that the phone would fully work on their respective networks and MVNOs, at least the versions in the LMG850UM sub model group, and the USA unlocked sub-model group. LG and T-Mobile seem to have come to no such *official* agreement, unfortunately. I am wondering any of the versions work with T-Mobile and it's MVNOs out of the box, some *modifications* may have to be done in order to get it working on TM towers. There may also be unintentional bugs in some or all roms that are possibly causing, or more likely, adding on to the problem.
Obviously, I am still trying to find my around this problem. I'm considering flashing a USA unlocked rom (LMG850QM sub-model), though not sure if that's possible, or if it'll change what the IMEI and the other specific identifiers tell the cell carrier about compatibility. I also wonder if carriers have the ability to override the artificial restrictions. There is also one report of T-Mobile supposedly fixing the same/similar problem with Sprint for a customer, see u/Veshtarii's comments on this reddit post: (can't post link yet) title: "LG G8X unlocked models having issues with US carriers." Posted in r/LGG8X. Another reddit user used a cheap Tracfone sim card to make his phone work on T-Mobile: (can't post link yet) title: "Tutorial: How to Update eBay Unlocked ATT / AT&T LG G8x" Posted in r/LGG8X. I am unsure if he also has VoLTE working.
Update - 11/06/2020
I'm done with this... It is pretty much impossible. I commented on the "Tutorial: How to Update eBay Unlocked ATT / AT&T LG G8x" post, and the OP responded and said he can't get VoLTE working, even with doing that update. The only thing that could possibly work, is flashing the USA unlocked sub-model onto it. However I probably don't know enough to do it right, but the bigger reason is that it'll probably brick it. I've realized, and should realized when I was doing the research for a new phone, that ATT and TMO's VoLTE/Wifi Calling work differently. They both use propriety coding, which they license to each brand to use in the models they both come to agreement on, and a similar agreement with each MVNO under their towers. LG and TMO seem to have made no such agreement for the G8X, therefore in all practicality, no G8X will work on any of their towers. Also, I called H2O Wireless just to see if my phone works with them, but they said my IMEI is not compatible; so I'm not the Canadian model that I have works in the US at all, that makes me think that not even the versions inside each sub-model aren't even compatible with each other. There is that one situation I mentioned, where the person who was having problems with Sprint before the merger, took it to TMO after the merger and the TMO tech fixed it for him. But I think he must've been having a different problem, because his phone is probably still technically running on Sprint towers. Sprint made the agreement with LG, so VoLTE would work in that instance. Flashing is practically not a solution for most people.
I should've done more research than I did before buying the phone. That is the moral of this story; make sure you do all your "homework" before buying any phone anywhere but the shop of the carrier you are using (or plan to use). That leads me to my number one complaint with phone brands and especially cell carriers as whole: they make it incredibly annoying, often difficult, and confusing to find a compatible phone that isn't on the carrier store. And the problem with that is that everything in any carriers' stores is everything is stupidly overpriced, and then they get you hooked with pricey deals you don't want. If you're reading this, you're most likely like me, you know better than to spend more than you have to on a phone and plan in the carrier store, you know (or at least kinda know) how to get past that. I get that cell carriers want to make money, but I tell you, this is too far. Anyways, the point is, there is no immediate solution, in other words, your only worthwhile solution is prevention, doing a bunch of research. I'm done with this... I'm returning this phone and getting the vanilla G8...
I have the LMG850QM. It has no VOLTE icons while in call even if on band 12. It uses HD+ and that will be shown in dialer during call. Internet does work while in call so believe that it is working. The switches are on like yours but greyed out. Wi-fi calling does work. By turning on airplane mode and then turning back on wifi the dialer will show that calls are being made over Wifi. The OnePlus 6T has VoWifi icons in status bar and this phone doesn't. I will say that this phone gets service in buildings where neither of my 6t's would have service.
got the phone yesterday. I really like it. I know it has support for ATT 5G based on some information online (1 out of three bands).
I have tried all the tricks in the book, changed the APN every which way and then contacted ATT to get 5G. They have tried all kinds of things but apparently it's not working.
Anybody else here from the US with 5G success? Curious to hear your story, better even if it's on ATT.
cheers
derausgewanderte said:
got the phone yesterday. I really like it. I know it has support for ATT 5G based on some information online (1 out of three bands).
I have tried all the tricks in the book, changed the APN every which way and then contacted ATT to get 5G. They have tried all kinds of things but apparently it's not working.
Anybody else here from the US with 5G success? Curious to hear your story, better even if it's on ATT.
cheers
Click to expand...
Click to collapse
the answer is no. Maybe there are areas for which this phone might work, definitely not here. ATT support tried all their tricks with the IMEI but they couldn't get past their stupid regulated 5G certification I assume. I am switching - Any suggestions? I know that OnePlus Pro works on T Mobile.
cheers
I had similar problem. I htink that AT&T has done a huge bait and switch, and taken any phones not sold by them, and classified them as 3g phones.
My redmi note prog (1.5 yrs old) just went into this 3g mode, and AT&T support claims they cant do anything for this...
very frustrating.
any lawyers around for a class action suit!??????
I couldnt even get my problem escalated... they said forget about
markbnj said:
I had similar problem. I htink that AT&T has done a huge bait and switch, and taken any phones not sold by them, and classified them as 3g phones.
My redmi note prog (1.5 yrs old) just went into this 3g mode, and AT&T support claims they cant do anything for this...
very frustrating.
any lawyers around for a class action suit!??????
I couldnt even get my problem escalated... they said forget about
Click to expand...
Click to collapse
Wow, I'd definitely report this to the Consumer Court. I just went through an ordeal with Samsung and they were responsive. It's a decent amount of work to go through this. If they truly move these phones to 3G that's a big foul. I would definitely switch. I returned my Xiaomi and switched to a Pixel 5a which works under ATT.
good luck
here is the link
Complaints about consumer products and services | USAGov
Learn how to file a complaint about products or services including phone and cable, your car, and online purchases. Complain about phone and text scams.
www.usa.gov
it will likely go through your local state office as it did with my complaint. They took the information I provided and established a resolution.
derausgewanderte said:
the answer is no. Maybe there are areas for which this phone might work, definitely not here. ATT support tried all their tricks with the IMEI but they couldn't get past their stupid regulated 5G certification I assume. I am switching - Any suggestions? I know that OnePlus Pro works on T Mobile.
cheers
Click to expand...
Click to collapse
Setting aside for the moment the ATT tricks (left them in Feb 2020 glad I did)....it depends on what bands are actually being broadcast by the carrier in your area. LTE-wise I remember ATT in my area would only broadcast on bands 2 and 17. 5 was almost non-existent...4 was not at all available. Tmobile on the other hand is big on band 4 in my area, 66 and 41 (due to Sprint) and also on 2. I had a mi max 3 some time back and since it has 4 but no 2 and 17 it did not get LTE on ATT but would have worked fairly well w T-mobile in my area (then I was with ATT)
check
Cellular Tower and Signal Map
CellMapper is a crowd-sourced cellular tower and coverage mapping service.
www.cellmapper.net
Hi everyone. Last month, I bought a network unlocked Xperia 1 J8110 from a UK vendor for use here in the US. It arrived in excellent physical condition and is from a reputable seller with thousands of phone sales, so not just some random person. I checked behind them, and this phone is for sure network unlocked (see attachment) and from what I've read online, it should work in the US. I've owned plenty of UK phones from other brands and they worked fine here.
The trouble is, I have not been able to get this thing to work with any carrier! I’ve now tried Ultra Mobile (T-Mobile’s network), AT&T, and now US Mobile (Verizon’s network). When I plug in a SIM card, the phone recognizes it and reboots. However, after going through the activation process, I never get any 3G, 4G, or SMS functionality. This is ironic as I have Verizon and T-Mobile towers literally behind my house.
The furthest I got was with AT&T, which received the welcome SMS and showed full bars on network signal. However, the phone kept asking me to “Sign in to network” like it does with WiFi but there was no way to do that. This was after doing the full activation with AT&T, giving them my IMEI, receiving a phone number, a confirmation email and everything. With Ultra, I got the welcome SMS from them but was never able to send my own or do calls in either direction. With US Mobile, it does literally nothing. Wi-Fi and Bluetooth work fine, and I’ve checked for obvious stuff like airplane mode being on.
I then figured I’d see if maybe flashing a version of the J8170 firmware would help. I used NewFlasher to flash the “J8170_Customized US_55.2.E.0.165-R7C” as downloaded off of XperiFirm, which was successful. But it’s made no difference. The only issue I’ve seen others report online is that VoLTE might not work with international phones, but I can’t make calls or send texts period.
Can anybody think of what the root of this problem might be? I’ve tried to figure this out for myself, but I’ve reached a dead end in my searching online, maybe I’m just not choosing the correct keywords. Please let me know which other screenshots or other information is required and I’ll post them. I will be so thankful for any input at all. I appreciate it.
Hello guys,
does anyone is experiencing issues with oppo find n2 with 4G/5G network ?
Actually, I got the phone and all was working fine but since a while the phone doesn't seem to have any coverage ...
I checked my sim card on another phone and its working pretty fine ...
any clues ? or hint to reset or choose a specific band ?
thanks !
Oppo find n2 working fine with 4g 5g on TMobile North East USA. Wonder if removing stock apps messed with something. Have you tried resetting to factory and testing again.
I am here in Toronto, Canada and using Telus(business) and Koodo(personal) For some reason, I get dual 5G standby even with Koodo. No issues at all.
I've got the Find N2 Flip, in the UK so not sure how relevant this is..... I'm having major issues with receiving SMS though, one minute it works, the next it doesn't for whole days. Or I'll have somebody send me a text, won't receive it, then starting from several hours later I'll receive that one text dozens of times over the course of the day and still keep getting it the next day. Seen a few Reddit posts about SMS issues. It's just a vague assumption but I feel like some of these Oppo phones just don't like the UK networks. The flip only went on sale here this month, so I'm hoping it gets fixed soon. It's an amazing phone, I wouldn't get rid of it even with this problem, but it is a major inconvenience when almost every single account I have everywhere has 2FA set up lol.