Hello, I'm Italian so my English is not very good.
Please I would like to ask you if somebody can help me with this problem.
I have a GT-i9100 with Andorid 2.3.3. The device is not rooted and I kept the original software from the day i bought the phone.
When I turn on my phone I have this error message looping:
"The application LogsProvider (com.sec.android.provider.LogsProvider process)has stopped unexpectedly. Please try again"
And, if I stay on the home screen, also:
"The application TwLauncher (com.sec.android.app.twlauncher process)has stopped unexpectedly. Please try again"
And occasionally I also get some others Force Closure, as:
Android process.media
Task Provider (process com. Android.providers)
Message (process com.android.mms)
IM (com.sec.android.im process)
AP Mobile (com.sec.android.widgetapp.apnews process)
Social Hub (com.seven.Z7 process)
Somebody told me that if I do a factory reset I'll probably solve the problem.
But this is what I am writing: since I am disable, sometimes I don't write by hand and I record voice recordings (with the standard voice recorder of the phone). I have some very important data on the phone and since they were recent I have no backup.
There are mainly voice recording (took with the standard recorder app) and some notes I took with an app called Note Everything that I would not like to lose.
Is there a way of saving this data?
UPDATE: Here a video of the problem:
Some additional information:
- the phone also display the icon of "memory almost full". So I can't install from the computer version of google play another launcher, because it would probably not install for no memory
- the phone also crashes after few minutes (sometimes soon, sometimes later)
- when I turn on again the phone, it is allways on the same home screen (I have 8 desktop home screen, it is always on the fifth)
- I have no SD card
- I could go on settings --> applications --> manage applications --> LogsProvider --> Clear data. The error of "LogsProvider" stops appearing, but if the phone crashes next time it returns, and if the phone does not chrash, if I go on home screen I still have all the others errors
- I could go on settings --> applications --> manage applications --> and I deleted some apps. When I turn off and on again the phone, the apps looks again there
- If i connect the phone with the computer with usb, Kies keeps telling "connecting"
- If I put the phone in Debug Mode, or in USB Mode, in My Computer I can see for some seconds the icon of the mass storage device (for example "K:"), but If I try to open it on my computer, I have an error like "the device is not ready", or the icon disappear
Thank you very very much in advance.
There are many apps to backup your data, try the below app to backup your apps data, you can later restore it after a factory reset.
https://play.google.com/store/apps/details?id=mobi.infolife.appbackup&feature=search_result
and regarding the voice recording. IF you simply record the voice and play it via any music explorer, then it would be saved in your internal sd and it will be safe after a factory reset.
+1 on bala.....well i had this prblm on my sgs1 and i dint do a backup but simply factory reset an for few weeks the phone was fine but again it started ..but then i flashd the same rom using odin an tht has a fix uptill now....cheerz
Thank bala_gamer and thanks rocky23, but unfortunately it looks like I can't install this app nor neither other app because of two reasons:
1) I can't access to the Google Play Store, because I don't have a desktop shortuit, and if I try to go passing through the apps page Twlauncher crashes and returns to the desktop
2) As I told in the post, phone says "memory almost full" so I can't install other apps
Any other ways of saving this data?
PS: As for the voice recording, good to know that with a factory reset they will probably be safe, thanks!
Since you're not rooted, I can't see any way you can fix this without losing your data.
My daughter is also limited to voice-only stuff, I rooted my SGS1 immediately before I gave it to her and back it up for her daily - not much use to you I know, but rooting/backups are a must, IMO.
She also uses Note Everything - as do I - and it always has survived a factory reset/full wipe for us, data's stored on the sd card, not in the system partition.
You've given all the info anyone could want, hope someone with more knowledge than me can think of a solution.
Good luck - I'll try and think more myself
Edit - not backed up via Google sync by any chance? If not, can you access it via Settings, or does TW crash on you every time?
Thanks also to you B3311.
I've checked with my fried who has the same phone and in fact all the voice recordings are stored in sdcard/audio. I've also found the directory of Note Everything inside sdcard. So, if this files will be kept, most of data that I care will be safe.
I have again some last few question, I give them a number so the post looks more clear.
1) As for Google sync, I have it enabled. On my computer I can see my calendar and my contacts, is there any other thing that Google sync backups?
2) So, apparently the only thing that I can now do is to do a "factory reset".
It is OK to go put the phone in Recovery Mode (Volume Up + Home + Power buttons ) and than select "factory reset"? Is the "factory reset" the same option that "wipe user data", or it is different?
As you can se It is the very first time I do a factory reset (and also that I enter in recovery mode), and I am a little bit worried that something goes wrong.
3) If all the data that is on /sdcard will be kept, so what kind of data I will lose? I suppose Contacts (1) , SMS (2), Calendar data (3), Apps (4) and Phone options (5) will be deleted, but is there any other type data that will be deleted?
Thank you everybody for your patience and your support dealing with this problem!!
please last question
Last question: in this tutorial (http://forum.xda-developers.com/showthread.php?t=1108499) concerning how to deal with a boot loop (which is not my case) it is said to make a "wipe user data" and than to flash a stock ROM.
Do you think that, in my case, make a factory reset would directly fix the problem, or I also have to flash?
Than you very much!
ftpftp said:
Last question: in this tutorial (http://forum.xda-developers.com/showthread.php?t=1108499) concerning how to deal with a boot loop (which is not my case) it is said to make a "wipe user data" and than to flash a stock ROM.
Do you think that, in my case, make a factory reset would directly fix the problem, or I also have to flash?
Than you very much!
Click to expand...
Click to collapse
Always worth a factory reset before other methods .
jje
JJEgan said:
Always worth a factory reset before other methods .
jje
Click to expand...
Click to collapse
Ok, thank you very much!
About my upper post, maybe you or someone can help me with my remaining my doubs?
I repost here the questions:
1) I have Google sync options enabled on my phone. On my computer I can see my calendar and my contacts, is there any other thing that Google sync backups?
2) So, apparently the only thing that I can now do is to do a "factory reset".
It is OK to go put the phone in Recovery Mode (Volume Up + Home + Power buttons ) and than select "factory reset"?
Is the "factory reset" the same option that "wipe user data", or it is different?
As you can see It is the very first time I do a factory reset (and also that I enter in recovery mode), and I am a little bit worried that something goes wrong.
3) If all the data that is on /sdcard will be kept, so what kind of data I will lose? I suppose Contacts (1) , SMS (2), Calendar data (3), Apps (4) and Desktops Phone options (5) will be deleted, but is there any other type data that will be deleted?
Thank you againt!
Very Short Video Explaining Everything!
Hello,
I've found out that when I choose reboot from the recovery mode, I get this error:
E: copy_kernel_file :: Can't open /data/log/recovery_kernel_log.txt
To explain you the problem I have with the phone, I made this very short video:
Having this error, is it safe to select wipe data/factory reset?
I summarize: I have some very important data on the phone, in particular some voice recording and some data took with the app Note Everything that I would really like to save.
What can you suggest me to do?
Thank you very much again.
ftpftp said:
Hello,
I've found out that when I choose reboot from the recovery mode, I get this error:
E: copy_kernel_file :: Can't open /data/log/recovery_kernel_log.txt
Having this error, is it safe to select wipe data/factory reset?
I summarize: I have some very important data on the phone, in particular some voice recording and some data took with the app Note Everything that I would really like to save.
What can you suggest me to do?
Thank you very much again.
Click to expand...
Click to collapse
hey pal since u said ur phone is not rooted and u have stock GB rom in ur phone why cant u back up via KIES software from ur PC and see also u can backup ur internal and external sdcard 2 ur pc and then try doing factory reset of ur phone
Sun90 said:
hey pal since u said ur phone is not rooted and u have stock GB rom in ur phone why cant u back up via KIES software from ur PC and see also u can backup ur internal and external sdcard 2 ur pc and then try doing factory reset of ur phone
Click to expand...
Click to collapse
Hi Sun90 and thanks. Unfortunately KIES keeps telling me "connecting" but does't connect.
You can find all the info in my first post, please see "Some additional information" here: http://forum.xda-developers.com/showpost.php?p=25577449&postcount=1
What can you suggest me to do to save data?
Having the kernel error, if I factory reset is it possible to have even a more serious problem?
Thanks.
Paul Spoerry said:
To resolve it: From your homescreen click menu, then Settings, Applications, Manage Applications. This screen will have tabs running across the top, click the ALL tab. Then scroll down to LogsProvider, select the app, then Force Stop and Clear Data. After that you should be good to go.
Click to expand...
Click to collapse
This is the solution.
You might not need to do a factory reset, I just cleared cache partition and it worked.
Explained here on StackExchange, I'm not allowed to post URLs yet:
android DOT stackexchange DOT com/questions/22961/how-to-fix-a-force-close-loop-on-android-with-phone-access
Every single time I connect my S2 to USB and want to mount the storages my phone will do a reset. 3 seconds after I I hit the button the bootlogo immidiatly appears and after that I see lockscreen like a normal boot but I also don't have to enter the sim password and the phone doesn't seem as busy as it is when I do a real reboot.
I'm using PA 2.52 Rom with latest Siyah kernel and this problem never occured before. I didn't flash anything or did any significant changes except installing some apps that don't even require root.
I also get those reboots sometimes (but rarely) when I try to install or uninstall an app. Any explenation for this? Could my internal storage be corrupted?
Not that this really bothers me, as I can also transfer data with wifi and also right after the reboot the USB works, but it's still bugging me what could cause this. Also tried reflash rom/kernel, wiping cache, dalvik, fixing permissions but it didn't help.
Also the system uptime does not reset so I guess this isn't even a real reboot?
have you tried to go into recovery mode to fix permissions?
dont know if it will help, but it might be worth a shot.
and have you toggled the setting to force usb mass storage in the sTweaks app?
if all others fail i have had good experience with qtAdb when i have struggled, it comes with a useable filemanager so you dont have to adb push and adb pull.
Good luck Champ!
My S5 front camera stopped working out of nowhere.I get the error "mediasever failed.Camera needs to restart".Is there a fix for this or is it hardware?
There's various fixes this has been a noted issue to some.
1st
try a reboot.
2nd
Open Settings > Application manager and then go to Camera app. Click on Force stop, Clear data and Clear cache.
3rd
*There is a possibility that an app which uses camera functions is causing*camera failed problem on Samsung Galaxy S5. For example*flashlight apps*may cause this problem. So boot your Galaxy S5 into Safe mode. If the camera works in Safe mode, then definitely it’s an app that you have installed on your phone is causing this problem. So uninstall it.. To boot samsung galaxy s5 into safe mode – Turn off your phone. While holding the power button, keep pressing the menu key (Left of the home button)
4th
Remove SD card this can be a issue possibly something going on where pics are being saved to sd card that has issues .
5th
Try a factory reset on device .
If all fails contact Samsung could be hardware related .
Sent from my SM-G900T using XDA Free mobile app
androidddaaron said:
There's various fixes this has been a noted issue to some.
1st
try a reboot.
2nd
Open Settings > Application manager and then go to Camera app. Click on Force stop, Clear data and Clear cache.
3rd
*There is a possibility that an app which uses camera functions is causing*camera failed problem on Samsung Galaxy S5. For example*flashlight apps*may cause this problem. So boot your Galaxy S5 into Safe mode. If the camera works in Safe mode, then definitely it’s an app that you have installed on your phone is causing this problem. So uninstall it.. To boot samsung galaxy s5 into safe mode – Turn off your phone. While holding the power button, keep pressing the menu key (Left of the home button)
4th
Remove SD card this can be a issue possibly something going on where pics are being saved to sd card that has issues .
5th
Try a factory reset on device .
If all fails contact Samsung could be hardware related .
Sent from my SM-G900T using XDA Free mobile app
Click to expand...
Click to collapse
I have actually tried all of these before and none worked.
JediSky671 said:
My S5 front camera stopped working out of nowhere.I get the error "mediasever failed.Camera needs to restart".Is there a fix for this or is it hardware?
Click to expand...
Click to collapse
are you on a custom rom or are you stock?
Have you tried going back to full stock install ? Download the latest build for your phone - either the new LOLLIPOP or the previous one - you can get either one from threads here on XDA or by downloading from http://www.sammobile.com/
That should fix the problem if you havent already fixed it - if you are running a custom rom - go ahead and reflash that rom and that should fix it too.
Good luck
Hi, this is more of a warning.
I have a LG G4 H815 and I'm on lineage-14.1-20170516-nightly-h815-signed with opengapps and lineage su, was doing fine.
I previously (CM13 times) used emoji switcher (com.stevenschoen.emojiswitcher) to get the iOS emoji, so I did that again - only this time, I noticed that Threema would crash if I selected an emoji.. which should have been a hint..
..with a reboot it was fine again for a couple of hours, until it crashed again.
After a couple of days with this I though "hm, maybe I should switch to another emoji version, maybe from iOS 10.2 to 10?" , yeah after I did that and rebooted, my phone was in brick-limbo.
Firstly it seemed to have factory reset my phone - everything gone, SD card completely empty - safe for some apps, strangely. But it was also unable to connect to the internet, neither wifi nor mobile data...
The (software) buttons did not work, except for the "back" button.
Also I was unable to enable developer mode again....
I tried rebooting in various ways, tried clearing davlik.. I even looked into the SD folder from TWRP recovery... empty...
So I'm now re-flashing my phone, and I will try to get some old backup data on it - since, as I mentioned, it completely cleaned out my SD card, so no titanium backup either...
Hi to everyone
I have an issue and would appreciate if anyone can help me.
So I have lock pattern on my phone and have fingerprint for unlocking. I restarted phone and then it asked me to enter lock pattern to unlock it. Which I forgot.
As my knowledge is 0, I didn't set up anything to help unlocking like safe location, find my device or any of those options.
I've been reading a lot how to unlock phone without deleting data, found one app which would work with USB connection to my laptop, but I didn't set that up previously on my phone.
I really need to unlock phone so I can save pictures, contacts and messages. Especially because I was on vacation when this happened and I was so smart not to do back up since March last year.
Now I was reading also about some Aroma File Manager, but when I enter into recovery mode I am not sure what to do. I downloaded app on another phone, stored it to SD card and put that card into my locked phone. And this is what I get when I go to recovery mode:
Reboot system now
Reboot to bootloader
Apply update from ADB
Apply update from SD card
Wipe data/factory reser
Wipe cache partition
Mount/system
View recovery logs
Run graphic test
Run locale test
Power off
If anyone knows how to save pictures and messages from locked phone please help me.
I had to buy new phone because I really want to save those photos, some of them mean a lot to me.
I learned hard way so on this new phone I put every possible option for unlocking that I could find.
But I hope that there is solution for this too..:crying:
And I apologize if something is not written correct, English is not my native language.