Hi all,
I have recently noticed when charging my phone during the night that it seemingly randomly turns on the screen, goes bright and then shows the boot logo. After a few seconds it then shows the lock screen where I can enter my pin. It doesn't seem to actually reboot.
Does anyone have an idea about what is going on? Is it faulty, do I have a virus or something else maybe?
Thanks
Hi.
I have exactly the same issue.
Today I woke up and at the same time my phone was "rebooting" and ended up in lock screen, keyboard was showing.
And the phone had been on wall charger all the night.
It is really weird and I think it started to happen after the latest updates.
1- don't leave anything charging over night. The phone will get little charges to the battery to confirm it's 100%, thus reducing battery life. You may Google it.
2- have you updated without factory reset? If so, backup with native app and do it. Most problems disappear.
Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
nclsamy310 said:
Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
Click to expand...
Click to collapse
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
callumbr1 said:
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
Click to expand...
Click to collapse
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
nclsamy310 said:
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
Click to expand...
Click to collapse
So vol down + home + power will not get you to download mode?
How about recovery? Vol up + home + power?
This happened to me before and the way i got out of it was hold only vol down + power as soon as the screen went off completely (no led lit) switch to download mode combo.
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
Keep me posted
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
reminds me of the bad emmc memory like the note 4s had.
some times completly letting the battery drain can fix it being "stuck". then recharge for 20 min or so then trying to turn on.
if u plug it into pc does it reconize anything in device manager
even unknown device or descriptor failed anythiing at all?
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
nclsamy310 said:
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
Click to expand...
Click to collapse
you can thank sammy for no ext sd card for that one or more than likely pics would be on sd
now one last sollution is to try buying a cheap battery my note 5 had a issue it shut of one day and wouldnt do nothing i understand ures was blinkik and trying at least
so its a leap but last resort
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Same here
I have the same symptoms. When I hild the vol up+home+pwr I get a green let for 1/2 sec then white. No other combinations do a thing. I swapped the battery for a new one. No luck.
Mine started a few days ago. The phone was 50% charge and i plugged it in for two hours. Came back and it had a solid red led. After a few hours the red light went off. It was then 100% unresponsive. I then took it apart and disconnected the battery. When I reconnected it, it started to do the white let thing described above
athcliath said:
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Click to expand...
Click to collapse
I have one that behaves exactly the same I changed the battery and didn't make any difference. my next step is to replace power management chip. I'll let you know.
Any luck on this?
Mine has been like this for a couple months, kind of gave up on it, but decided to give it a go again!
Same problem here, just happend after switching the battery. Anyone have solved this?
I found a kinda solution, plug your charger in and charge past 30% then unplug charger. then use just vol down and power button for 7-10 seconds, after 7-10 seconds just release the power button while still holding vol down button until you see samsung logo, you can tell if you did it wrong by the solid led being back on, repeat until success, once you have it on do NOT press the power button or it will RESET back to solid led/black screen.
I have the same problem with my s6 active and similar story to dbeeheim. Has anyone fixed this? And can anyone confirm that enzo13's solution works?
Much thanks in advance!!
i have same problem!
Suddenly my S6 dead, battery was ~80%, no charge
yesterday i try to change battery, after that if push power button, LED small light comes but in white with purple, then stuck. (it's small Notifications LED)
and i chnge the screen, but no more than white/prople LED.
(no any thing on screen, always black..)
what is the problem?
i think it's battery because it last month didn't work good, and it's old 3years battery.. but no idea..
Hello guys my Samsung S6 sm-g920f has the solid white led and black screen. Really no fixes?
thank you
Same issue
I have the exact same issue. My Galaxy S6 Edge (G925F) suddenly died and won't get past the 'Galaxy S6 Edge Powered by Android' screen.
I am unable to reach the recovery options. I've tried flashing two different stock ROMs with Odin which succeed but without successfully turning on my phone. I've also tried flashing TWRP with success in Odin but it won't get past the 'Powered by Android' screen before turning off after +-4 seconds. The white LED is on even when the screen is black.
Just had this same issue, my battery died and I forgot to charge my phone overnight, woke up and it would not turn on, black screen. I did manage to replace the battery and do several diagnostic tests on it. My battery was receiving about half the power output it should be (this is normal it's a 4.5yo phone) and when I replaced the battery with a new one, it did not turn on. With wireless charging I can tell I am receiving a charge and with standard I can not. The screen does not indicate it is charging with either method but my wireless charging pad lights up indicating my phone is being charged. I think it may be the processor or screen itself. This really sucks because I lost all my data on my phone and data recovery can be over $500
Hi guys, I have a really big problem. While changing my le max 2 screen I accidentally turned on the phone without the screen connected, now it keeps vibrating every tot seconds like it is cpntinuously restarting. I tried connecting the screen and only the backlight turn on and the screen is black, not even the touch buttons, and he keeps "restarting". I'm 99% sure that the screen is not damaged and that I have not damaged the phone. Someone have some ideas on how could I fix this? Pls help me find a way to solve this cause I have no money for a new phone :/ Thank you
SantyC93 said:
Hi guys, I have a really big problem. While changing my le max 2 screen I accidentally turned on the phone without the screen connected, now it keeps vibrating every tot seconds like it is cpntinuously restarting. I tried connecting the screen and only the backlight turn on and the screen is black, not even the touch buttons, and he keeps "restarting". I'm 99% sure that the screen is not damaged and that I have not damaged the phone. Someone have some ideas on how could I fix this? Pls help me find a way to solve this cause I have no money for a new phone :/ Thank you
Click to expand...
Click to collapse
Im not an expert but try to remove and place back the battery and try to boot it but with connected display
LameMonster82 said:
Im not an expert but try to remove and place back the battery and try to boot it but with connected display
Click to expand...
Click to collapse
I tried but it has not worked I tried a lot of combination between screen, battery, wall charger and pc but for the moment nothing worked. Tomorrow I'll try the unbrick procedure just to add it to the list :/
After the unbrick procedure my touch buttons turned on for a sec, then turned off again. They turn on randomly :/ Screen is still black and now when I connect the phone to the pc I see it as "Qualcomm HS-USB Diagnostics 9025". Dunno what to try more
im wondering if you were able to fix it, i have the same problem after replacing my screen
same problem. is there improvement?
Any new here?
Yesterday I replaced my fingerprint sensor, but after putting the screen got the exact problem that the OP guy says, the screen is black, just turn on the back side, sometimes the buttons and so on.
Some one could solve it?
Me too , Anyone can help us please. ,
times ago, i had the same issue on a nexus 5 (hammerhead) after screen replacing. i've solved buying another device and putting the n5 in trash.
For what I know the screen connector on motherboard is extremely delicate.
Maybe you guys have broken it.
Hi there everyone. I am badly in need of your help. I dropped my Huawei y6 ii . After a screen replacement , now when my device goes to sleep ,it keeps restarting by itself. It does not turn off when I am using it or when it's connected to a charger but as soon as put it down and it goes to sleep , it turns off by itsef and after a minute or so turns on automatically. What's more surprising to me is that it does not turn off when I am using it . And I have also noticed black screen after a call ends or screen locks although it's notification light keeps blinking but the screen doesn't wake up. Overall the mobile is working absolutely fine. The battery is also in a good health. I also tried factory reset but it didn't work . There seems to be an issue in the hardware I guess . It's so frustrating. Please help me.
Try heating it in the oven or compression via rubber-vehicular pressure. If no tool is available, ride-sharing or public transport options might work.
Huawei y6 ii
Thank you for your answer. But can you tell me what exactly is wrong with my phone ?
I have been using my Amazfit Stratos for more than 2 years without any problem. Just recently (days ago) I woke up and checked my watch (wearing it while sleeping)... the display was blank.. when I try to turn it on or press a button.. it lights but with blank/black display. I remember that the battery was not low before I slept that night.
there was no wall that I could possibly hit while I sleep and I did not have any issues or problems on the watch before I slept that night.
Heart rate is not reading, as if its dead.. except that whenever I press a button (long press) it tries to light up with blank display.. then turn off again. It does not restart or shutdown when I long press the turn on/off button.
I tried to reset/hard reset the watch but I can't the screen is always blank (but it lit/light).
What I am planning to do now is try to have it drain, and charge it then turn if ON after.. thinking that my watch needs a reboot since it was a long time since its last reboot.
Anyone experience the same thing? Did you able to fix the issue? How?
If not, then I have to buy the newer model then
Thanks!
Hey, I had the same issue except, it happened when I exited ultra mode. Have you found any way to fix it? Did waiting for it to die then charging it and turning it on work?
Yeah, I did wait till my battery comes empty.. then I recharged it. It started like normal again.
It seems it got stucked or hanged and the buttons are not responsive with no display. I am using it now like nothing happens.
ejsalipahmad said:
Yeah, I did wait till my battery comes empty.. then I recharged it. It started like normal again.
It seems it got stucked or hanged and the buttons are not responsive with no display. I am using it now like nothing happens.
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Click to collapse
yeah i was able to fix it with plugging it in then the screen started working. That's a really weird bug
ejsalipahmad said:
Yeah, I did wait till my battery comes empty.. then I recharged it. It started like normal again.
It seems it got stucked or hanged and the buttons are not responsive with no display. I am using it now like nothing happens.
Click to expand...
Click to collapse
How long you wait unting battery empty