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2 days ago my Camera app stopped working either through the hardware button or software all it does is play the opening app animation and return back to the previous screen. Ive tried soft and hard resets of the phone and now ive even reflashed it via NCS to no avail. Now at this point youd think it would be a hardware thing, but apps like "panorama" and "smart shoot" still work and so do all the other camera apps ive downloaded. Anyone managed to fix this?
You seem to be the only one whom has had this issue and reported it. So no, no fix as of now since you are alone on this one.
same here
Jt612 said:
2 days ago my Camera app stopped working either through the hardware button or software all it does is play the opening app animation and return back to the previous screen. Ive tried soft and hard resets of the phone and now ive even reflashed it via NCS to no avail. Now at this point youd think it would be a hardware thing, but apps like "panorama" and "smart shoot" still work and so do all the other camera apps ive downloaded. Anyone managed to fix this?
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same thing happened to my phone since yesterday and I've tried hard reset but nothing changes.. Camera only works through smartshoot and if I try to open it just using the original app, or use the camera button, it just won't open and turn back to the home screen
576514545 said:
same thing happened to my phone since yesterday and I've tried hard reset but nothing changes.. Camera only works through smartshoot and if I try to open it just using the original app, or use the camera button, it just won't open and turn back to the home screen
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I have exactly the same problem. After 5 days of perfect use of everything, the phone overheated, drained completely within a couple of hours and now it has a permanent problem with the camera: either black screen when launching the camera app, or if it launches, pink stripes and frozen app after 10-15 seconds. It cannot be just a random problem on one device. I've seen the same description of the problem on various forums.
Has Nokia responded on this?
The funny thing is that I live in Greece, the device was bought during a trip abroad and it's not covered by warranty! Regarding Nokia's amazing support policy I have written details at my blog nextbeta.com.
(I'm not a smartphone user that cannot understand what is a bug and what is a hardware problem, 8 years MVP for Mobile Devices and founder of the Greek Mobillity Club in 2001...)
Have you flashed the newest ROM or an older version? Perhaps you might want to try it with the Release ROM to see if that fixes things. Aside from that I fear your only option is to turn it in at a service center and let them figure out what is wrong.
Given that the Flash rewrites the whole system it somehow has to be connected with the hardware.
Im on stock Droid DNA ROM. Have the latest update. Every time I try to open the camera it says "Unable to start the camera." I have already hard reset the phone 2 times and restarted. I also cleared the camera data and cache. I don't know what to do now..
Try downloading a camera app from the market and see how it works. If that app also can't get it to start then it may be a hardware issue. If it can then you know there is something wrong with the stock camera app.
Sent from my HTC6435LVW using xda app-developers app
Jaggar345 said:
Try downloading a camera app from the market and see how it works. If that app also can't get it to start then it may be a hardware issue. If it can then you know there is something wrong with the stock camera app.
Sent from my HTC6435LVW using xda app-developers app
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tried. It wont use the camera
Sounds like a hardware issue then.
Sent from my HTC6435LVW using xda app-developers app
This is the same error I get on the CM10.1 ROM since the camera isn't working yet... as everyone else has mentioned it's most likely a hardware issue especially if you've tried wiping the entire phone and still have the problem.
Had this happen today. Did you ever get it straightened out?
If I try a photo the flash comes on and will not go off unless I reboot. If I try a video the screen goes black and freezes. I've rebooted, "hard" rebooted by holding power button down, turned off fastboot, cleared data and cache.
I tried CameraMX from the market and it doesn't work.
I did not buy my phone from Verizon. What are my options?
It doesn't matter where you bought it, HTC will warranty it as long as you talk to them like a human and explain the situation while being respectful.
Sent from my HTC6435LVW using Tapatalk 2
Thanks bud. I'll give it a shot. I really like HTC phones I hope this (along with whatever may happen with the warranty) doesn't leave a bad taste in my mouth.
So, I've been resetting, force closing and clearing data the past 2 days throughout the day for the camera. Usually, after I've did a reset the camera will open, but when I try to take a picture the flash comes on and stays on the the app freezes. The led flash will not go off until I do a reset. A force close won't even shut it off.
Today after a reset, I opened the camera and instead of trying to take a pic I cycled through the flash settings. As soon as I did the interface switched to portrait, (like the phone was held) and it took pics and video like normal!!!!!!!!
It works now. What a crazy problem.
Completely stock DNA with latest ota update. Phone has not been dropped or anything.
Wow, that doesn't make any logical sense. How strange... Glad you got it fixed though!
Sent from my ViperDNA using Tapatalk 2
I see similar camera weirdness a lot when I'm at Best Buy in the best buy mobile section and I've intervened on 10 or 15 exchanges by tinkering with camera and gallery like clearing app data.
You've taught me a new trick in case I ever get to show off for the hot best buy mobile girls.
Sent from my HTC6435LVW using Tapatalk 2
If you have a flash light app and do not turn the flash off this will cause the camer to not start
Recently had the problem (camera won't start, or can't connect to camera). Got the solution here:
http://forums.androidcentral.com/verizon-droid-dna/244680-camera-unable-start.html
Just hold the power button for ~20 seconds til it reboots, and camera works just fine. No loss of data or anything. It's supposed to be the equivalent of battery pull.
Mine too!
bluesamg said:
Im on stock Droid DNA ROM. Have the latest update. Every time I try to open the camera it says "Unable to start the camera." I have already hard reset the phone 2 times and restarted. I also cleared the camera data and cache. I don't know what to do now..
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Hi there ,
I have my DNA in the same situation ("Unable to start the camera").it crashes.... I have tried everything ! NOTHING works..tried to root ,change rom...maybe firmware! nope ,No solution for that i guess.
Please tell me what did you do to get it working ? did you send it back to verizon ?what did they do ? can they fix it ?or they have changed the whole phone ? please be in touch .
One more question is : Does your phone sometimes crashes ? in my case i have the same problem with the camera ..... and i have my phones system gives me :"proccess system not responding " . could that be bacuse of the camera problem ? Do you have the same ?(your phone get stuck sometime ..and goes OFF\RESTART ?)
I have the same case !! but in my country i have NO verizon here ..so actually i can't fix my phone !
What should i do ?
Thanks guys for help .
shadyabs said:
Hi there ,
I have my DNA in the same situation ("Unable to start the camera").it crashes.... I have tried everything ! NOTHING works..tried to root ,change rom...maybe firmware! nope ,No solution for that i guess.
Please tell me what did you do to get it working ? did you send it back to verizon ?what did they do ? can they fix it ?or they have changed the whole phone ? please be in touch .
One more question is : Does your phone sometimes crashes ? in my case i have the same problem with the camera ..... and i have my phones system gives me :"proccess system not responding " . could that be bacuse of the camera problem ? Do you have the same ?(your phone get stuck sometime ..and goes OFF\RESTART ?)
I have the same case !! but in my country i have NO verizon here ..so actually i can't fix my phone !
What should i do ?
Thanks guys for help .
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Read the thread please. The answer is in it.
Sorry for the necromancy, I'm having the same issue, and no amount of resets, soft or hard, has resolved anything.
I received this phone about a month ago as a total care replacement for a very sad old Droid X that was needing to be put out to pasture. When I first got it, everything worked fine. The camera worked a couple weeks ago, even, but I went to use it today, tapped the camera icon, it briefly opened then instantly closed with a message "Unable to start the camera".
I tried a few more times, force quit, cleared cache, tried again, still nothing. Force quit, cleared data, tried again. Soft reset, tried again, nothing. Held power button for a reset, still nothing. Powered off and back on again, still nothing. Another soft reset, still nothing. Tried 3 other camera apps, Google Camera closed immediately with a similar error message, Vignette just sat there at Initializing Camera forever, and some garbage front camera only selfie app opened but only showed a black screen for the viewfinder.
I did another soft reset, still nothing.
I did a factory reset, and tried again without downloading any of the apps previously installed. Still nothing.
I've tried several more soft resets and cache clears since then.
It's looking more and more like a hardware problem but previous posters in this thread reported fixing similar issues without doing anything to the hardware. It has never been dropped, it has never been wet. It hasn't even been outside in a light drizzle. It's never been sat on, it's never gotten warmer than 109 reported internal temp.
Other than take it to Verizon and whine at them about how the free phone I just got a month ago is a broken piece of crud for no apparent reason or malfeasance on my part (which is probably why they had it on hand to give away, reconditioned my big toe), is there any potential resolution I'm missing that doesn't involve warranty-voiding stuff.
THIS IS PROBABLY THE ANSWER YOU ARE LOOKING FOR!
"Today after a reset, I opened the camera and instead of trying to take a pic I cycled through the flash settings. As soon as I did the interface switched to portrait, (like the phone was held) and it took pics and video like normal!!!!!!!!"
I didn't see you mention that you tried this. It fixed my dna and I never had another issue.
natypes said:
THIS IS PROBABLY THE ANSWER YOU ARE LOOKING FOR!
"Today after a reset, I opened the camera and instead of trying to take a pic I cycled through the flash settings. As soon as I did the interface switched to portrait, (like the phone was held) and it took pics and video like normal!!!!!!!!"
I didn't see you mention that you tried this. It fixed my dna and I never had another issue.
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I can't even get that far, as soon as I tap the camera icon, the camera app flashes open for a moment then instantly closes with an 'unable to start' message. The odd thing is that every so often, with no rhyme or reason, it will randomly start working just fine, then not work at all for weeks on end.
Of course now it's so broken, even LED Flashlight apps don't detect it as even having a camera.
Hello!
I recently switched to the m4 from my trusty LG OG, an it is perfect except for one thing... it doesn't ring.
I have tried all Sony-solutions, including PC software repair, etc... but no joy. My wife also has an M4 and has the same problem.
It is worked-around by using a 3rd party lockscreen (I use Hi-Locker), which is awesome.. but not ideal due to security problems, most notably Android Pay.
My question?
Can I replace the lockscreen at the ROM level? Can I replace the basic function with maybe a lockscreen from the Z5?
Unless someone knows how to fix this
I have never compiled my own rom, but I have a reasonable level of tech-savvy. I can flash ROMS and do work in Linux.
I have rooted and unlocked my bootloader, and I am using Stock Sony ROM
I have the latest firmware
Kernel 3.10.49
build 26.1.A.2.99
I have NOT tried using an old firmware- or an alternate ROM. I probably will, but my wife doesn't love the idea for her. Thus, I would like to work out a precision fix.
My thoughts?
Idea 1. find where the stock lockscreen/security module lives.. and try and replace with something from a different phone.
Possible?
Thank you for reading.. I know some other people have these problems, as I read them in threads here.. but I didn't find much in the way of fixing.
just for reference- THIS is the problem.
just for reference- THIS is the problem.
Mustang243 said:
My phone doesn't ring when it 's locked. If phone is unlocked ringtone rings and vibrates. When it's locked no sound or vibrate. Whatsapp messages vibrate but they have no notification sound. I have checked all the settings, volume is up. Last resort is factory reset but i'm not there yet. I don't wanna lose all my settings.
E: Okay I used Sony PC Companion and used the Fix phone/tablet -thing and it downloaded the firmware and installed it so I think it reset my phone. Still my phone doesn't ring if its locked. If I press the power button when someone is calling to me, I can see the lockscreen notification on the screen but it doesn't ring or vibrate. FFS. Any ideas guys?
E2: I guess I find a solutions. Or a temporary solution. I noticed that if I disabled the screen lock, my phone would ring and vibrate normally. So I decided to try and download "Next" lockscreen app. Guess what. When I use it, my phone works perfectly. I don't know why it stopped ringing because there wasn't any new updates from Sony but it's clearly problem in Sony's software.
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Mustang243 said:
I still have the "silent phone" issue with this update. I have to use third party lock screen app. If I use Sony's lock pattern or pin code and use my gf's phone to call my phone: screen doesn't wake, no ringtone can be heard and no vibration. When I press power-button I can see that someone's trying to call me. Anyone else experiencing this problem? I hope you understand what I tried to say, the issue is kinda hard to explain.
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Yeah this is a huge problem and we're not the only ones suffering from it. Now I use CM Locker because Next drained my battery. I also noticed that my phone works fine if I boot on safe-mode. Still haven't figured it out which app causes the problem. Gotta wait for the 6.0 update and hope that fixes things.
Same issue with out-of-the box...
Well, have M4 'out of the box' - meaning - no custom software installed, no customized ROM, no custom lock-screen... and well - to make the ring work back I have to restart phone every few days (as soon as realize that it's not working) - oh Sony, what should I say ....
Hi guys,
Kind of new to pocophone but I'm experiencing something really strange that I haven't on any other phone I've had before. Here's the background..
I bought the phone as a gift for my mum and she absolutely loves it but she's told me the phone will randomly make a call itself. I didn't believe it until I saw it happen. She can be on the phone (having made or received a call legitimately) and the call will automatically be put on hold waiting for her to answer a call from another person. The issue is, that person hasn't called her so when she calls back, the person is confused. This can also happen when she isn't on the phone
I checked her call waiting options (turned off and on, neither makes a difference) and reset the phone to factory settings but still getting the same issue. We haven't set up Google assistant or anything similar so the calls wouldn't have been made my a voice command either.
It's really strange and I've looked on the Internet but can't find anything reported on it. The phone is running miui 10 and she is on virgin mobile. The phone is less than 2 weeks old.
Any help is much appreciated.
Vik
Haven't faced something similar. If I were in your shoes, I would 1. Factory reset everything, 2. flashed latest global stable miui ROM and 3. checked again if the same problem persists.
melodystyle2003 said:
Haven't faced something similar. If I were in your shoes, I would 1. Factory reset everything, 2. flashed latest global stable miui ROM and 3. checked again if the same problem persists.
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Thanks @melodystyle2003. I've tried a factory reset on the phone. When the phone does a factory reset, would that not install the latest stable miui ROM? It installed miui 10 and when I checked for updates on the phone, it informed me that there were no more updates available
I think the problem is, proximity sensor. This used to happen to older family member.
About phone->MIUI version, which version does it use?
green. said:
I think the problem is, proximity sensor. This used to happen to older family member.
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Thanks @green. Did you ever find a solution to that proximity sensor issue?
melodystyle2003 said:
About phone->MIUI version, which version does it use?
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@melodystyle2003 here's the version information I see when I go to about phone : Miui Global 10.1. Stable. 10.1.3.0. ( PEJMIFI)
vikz.t said:
@melodystyle2003 here's the version information I see when I go to about phone : Miui Global 10.1. Stable. 10.1.3.0. ( PEJMIFI)
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This is the latest stable version.
Install the google dialer, and force stop the default one. Also, try switching your network connection, like if it's on 3G, shift it to 2G or vice versa, for some time.
And if proximity sensor is the cause (as mentioned by another fellow member), you can check the sensor wake up time through BBS or similar app. Proximity sensor does appear in the sesnor column of BBS app. And going through the wakelock's data, you might also be able to detect any other possible cause.
Have you tried switching off the 'redial automatically' option in the dialer options? That seems to be your problem.
vikz.t said:
Thanks @green. Did you ever find a solution to that proximity sensor issue?
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It's not the hardware fault. Old people tends to keep the phone slight upwards while speaking, the proximity sensor wakes the screen and by accidentally registers the touch. This usually happens and the accidentally put the call on hold, accepts the second call or the add new call. You can try using the phone for a day.
Old thread, but just wanted to add that we have the same issue with a Pocophone we use at work. When you put away the phone after a call, then at random times it calls the last person you talked to before the current call. Does it about 1 out of 40 calls and is 100% a phone firmware issue, not some old lady holding her phone wrong.
Just as the title reads. Updates the fingerprint with cool animation.
Thanks for the information about the new firmware update for the new Bold-N1!
After comparing this new Bold-N1 with the BLU-XI+ (with 6GB of RAM), which I also have, I have noticed that apparently due to the low 4GB of internal RAM... That most negative and annoying thing when using this new BOLD-N1 is its bad management of it's RAM Memory, which BOLD should urgently solve in an upcoming update, because there are other similar phones with also 4GB of RAM that handle this memory much better when running several applications at the same time.
So I expected BOLD to do something to improve, the handling of the RAM in the BOLD-N1 ...
Apart of Updating the fingerprint with cool animations, Do you know if there any other fixes or enhancements?
I just wanted to add that it lost root with this update, but was able to flash my old modified boot image with no negative effects. I thought it might cause a boot loop, but it works fine.
im not currently on the stock rom, so i cannot do it. Has anyone managed to copy the update file, before it being installed?
Ok I asked and got a response. Here is the update package.
https://android.googleapis.com/pack.../404ed8bd09ac64e1c9a1252713be24abff463f81.zip
Possible warning
Not confirmed yet. But it is possible this update is changing the preloader , making sp-flash tool no longer connect without signed images.
Someone who has already installed the update, can you confirm if flash tool still allows flashing?
Fingerprint scanner activating on picking up the phone
Anyone know if there's a way to disable the fingerprint scanner activating any time I pick up the phone now? Never did that before the update, it's pretty annoying. Already have lift to wake turned off, but that doesn't fix it. Went through every setting and didn't see a way to fix it.
paulson64 said:
Anyone know if there's a way to disable the fingerprint scanner activating any time I pick up the phone now? Never did that before the update, it's pretty annoying. Already have lift to wake turned off, but that doesn't fix it. Went through every setting and didn't see a way to fix it.
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Pretty sure that would be under the "lift to wake option" found in settings->Intelligent Assistance->Lift to wake
See if the switch is set on and toggle it off. Mine isn't and my scanner doesn't activate when picking up
no99sqrd said:
Pretty sure that would be under the "lift to wake option" found in settings->Intelligent Assistance->Lift to wake
See if the switch is set on and toggle it off. Mine isn't and my scanner doesn't activate when picking up
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Nope, that isn't it. That's off now, and was off before the update, and this only started happening after the update.
paulson64 said:
Nope, that isn't it. That's off now, and was off before the update, and this only started happening after the update.
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weird - I'm not having that problem
Apart of the Security Update and adding some cool Animations to the On-Screen Fingerprint Scanner...
I have also noticed that after the updating we are now able to turn ON or OFF Adaptive Brightness directly from the slide down menu.
paulson64 said:
Anyone know if there's a way to disable the fingerprint scanner activating any time I pick up the phone now? Never did that before the update, it's pretty annoying. Already have lift to wake turned off, but that doesn't fix it. Went through every setting and didn't see a way to fix it.
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Please, anyone? This seems to really be killing my battery life, I'm getting down to 10 percent now, when before the update I would be down to about 40-50 percent with the same amount and time of use after this update.
I just updated my bold n1 with the new security patch and I don't know if this was available before hand, but I noticed that the fingerprint reader now appears on the bottom of the screen just by lifting the phone up. I don't remember it doing that before.
paulson64 said:
Please, anyone? This seems to really be killing my battery life, I'm getting down to 10 percent now, when before the update I would be down to about 40-50 percent with the same amount and time of use after this update.
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lol so I've seen ur post and never understood what u were saying and this is for all of us for ignoring u sorry lol so to fix ur problem u actually have to press lift to wake to get ur phone the way u want it I just turned mine off for the first time and it acts like u describe in ur post soooo basically just turn the lift to wake option on but I actually like the way u have it no battery drain for me