Everyone should send a message to LG - LG V60 ThinQ Questions & Answers

I sent messages to Share Your Voice with the President (Share Your Voice with the LG President) and [email protected] in hopes that someone will read my messages asking to fix bugs and unlock bootloader for all V60s. I suggest others send messages and hopefully with enough emails we can get some change. The V60 is a great piece of hardware with a great camera, but A11 has introduced more bugs than things fixed from A10.
Bugs I can report on for T-Mobile US:
- Fingerprint reader bug where is the fingerprint reader is enabled to unlock phone on lock screen then the CPU runs at 100%.
- One phone where every app active when plugged into a charger and results in 100% CPU usage along with a warm (50C) phone while charging.
- The battery seems to be draining much quicker now with A11 update
- Bluetooth AptX codecs no longer work right and are greyed out in the developer options
- MMS messages do not come through while connected to WiFi.
Please take a few minutes to send messages to the above to try to generate some change.

Its a good thought but really useless. That is what it means when a company shuts down. I agree the V60 is a great phone but without support it is doomed in more ways than one. In kind of double screwed. I only keep my phones about a year if that. I keep them in excellent shape and sell them so I can by the next bad boy. Who is going to buy a phone that has no support. LG was one of the first to come out with the old flip phones. They have always made a good product. However there service has always sucked probably why they are what they are today. We gotta get over it. It's done.

Related

[Q]New Android device (Moto G) - experiencing several problems (alarm, freezes, recor

Hello there.
I'm having problems with my Android device and I'm very frustrated with it so far...
My device is a Motorola Moto G. I've updated it to the latest Android version available (4.4.2), however, I'm experiencing some serious problems; the most important atm is the alarm.
I am using the volume button to snooze the alarm, because imho it's more convenient. However, yesterday the volume button just didn't work for some reason. I had to unlock the screen for it to work, then it started working again with the screen locked. Today the same thing happened, I had to unlock the screen to snooze the alarm using the volume button, then I could snooze it again without unlocking, however, it just 'stopped' by itself, I don't know if the volume button somehow turned the alarm off. I didn't even touch the screen, so it's a bug or something. I've always been using a cell/smartphone to wake up and never had any problem.
Also, this device freezes a lot and I've never experienced that before in any cell/smartphone. It also seems the device must be turned on for the alarm to work; it's not that important for me, but still a 'downgrade' from my previous device. Another thing that really annoys me is that you can't even change the volume without playing the sounds... if you want to set a very loud volume in the middle of the night there's no way other than waking everybody up. Additionally, I would like to be able to somehow record a call, but none of the apps works with this device.
I don't think the alarm problem is a hardware fail or defective device, it seems to me the software is somehow bugged. There's no Cyanogenmod for this device yet (mine is dual chip) and even if it were available, It seems some apps doesn't work with it (like Sygic).
I don't know how I should proceed and I apologize in advance if my question is too 'basic' for a developers forum, but I didn't want to post on the other popular 'user' forums because I've seem many threads where the moderators were just talking nonsense proving that they don't even know how to turn on an Android device, including the extreme case of a newbie asking about some permissions who was somewhat 'burned at the stake' by the moderators and veteran members while he was right all the time, so if the moderators and veterans don't have a clue on what's an Android device I'm surely not reliant to post there. On the other hand all the (/most) posts here on XDA Devs always get correct and helpful replies.
I don't know if I should try downgrading the OS to 4.3 or if there's something else I could try. I don't know if it's possible that the latest update was somehow 'badly flashed'. It doesn't seem very likely to me.
Any help is appreciated.
Thank you in advance.
B_Szabo said:
Hello there.
I'm having problems with my Android device and I'm very frustrated with it so far...
My device is a Motorola Moto G. I've updated it to the latest Android version available (4.4.2), however, I'm experiencing some serious problems; the most important atm is the alarm.
Another thing that really annoys me is that you can't even change the volume without playing the sounds... if you want to set a very loud volume in the middle of the night there's no way other than waking everybody up. Additionally, I would like to be able to somehow record a call, but none of the apps works with this device.
Click to expand...
Click to collapse
try downgrading to 4.3 ,apparently the 4.4 update has many issues.
for changing the volume download a proper sound management app.
abhi101 said:
try downgrading to 4.3 ,apparently the 4.4 update has many issues.
for changing the volume download a proper sound management app.
Click to expand...
Click to collapse
Thank you for your reply,
However, after Googling and contacting motorola, it seems there's no way of downgrading (without rooting the device) .
The alarm problem is getting worse, today for some reason when the alarm was ringing, instead of the alarm screen, the default lock screen appeared, the volume buttons didn't work also, so there was no way to snooze the alarm, I had to turn it off in the configs and get out the bed like 1 hour earlier than usual.
Isn't it possible that the problem is some kind of flashing fail when I've updated the OS? I highly doubt everyone is having this problem... Isn't there a way of reinstalling the OS?
Also, the hardware isn't very good. It seems of good quality in appearance but after only a couple of months the battery isn't lasting as it used to. motorola support is simply horrendous in my country, there's no support at all. I don't even know why there's a warranty if in practice that means absolutely nothing.
I'm thinking about buying an alarm clock, preferably a german-made one that I can trust... It's outrageous though. I never thought I would need an alarm clock again.
Worst purchase ever. I'm thinking about getting back my cheapo Samsung Galaxy Pocket Plus that I gave away. It wasn't as comfortable as this motorola but it surely did work and the apps were much better, I thought they were all standard Android apps but it ended up they are from Samsung, in 99% of the cases you can long hold the stuff to pop a menu of actions, for example, hold a contact for a menu on editing/deleting/etc. hold a number on a message for a menu on adding-contact/adding-number-to-contact/etc. It was very intuitive and straightforward. The apps in this motorola are exactly the opposite, holding the finger on stuff never do anything and most times not even tapping stuff does anything. It's a pain to use its cumbersome and confusing interface. Only for adding a simple contact I take more than 10 times the time I've used to take to add a contact on my cheapo Samsung phone.
I thought the phone would be good specially in terms of software because motorola is "a Google company" but I was completely wrong. It seems Google is going to sell motorola, perhaps not even they were believing the products were good after all. In any case, I'm never buying motorola again.
Also, there are lots of topics on the poor quality/limitations of stock Android apps and the unanimous solution is to install better apps from Google Play, in the end it's quite a mess because most/some stock apps can't be disabled and their services will continue to run, along with some others from 3rd party that should in fact substitute them. If the stock apps are so poor, there should be a way to completely disable them all imho, or even better, perhaps they could just ship high-quality opensource apps instead of the terrible stock ones.
So far I'm very frustrated. If I could get my money back I would surely get a Blackberry or Samsung device. I don't really care about games and it seems that's what made android so popular, the cornucopia of awful (seriously, 99% of the games on Google Play are of extremely bad quality) games full of sneaky ads and that needs every permission possible to run. That permission thing is another one that doesn't really works. It should work but most apps ask for a lot of permissions that doesn't make any sense and the users don't seem to care much.
Sorry for the rant, thanks for your help.
Hello there.
I'm just posting here to let you know that I've unlocked the bootloader, downgraded to 4.3 and now the thing works perfectly. Plus I've discovered the battery problem AND a poor signal AND cal recording not working were because of the faulty update also! I must inform also that it seems the problem only occurs in dual chip versions and I've already downgraded the system for a friend of mine who was having the same problems, so, if you have the dual chip version, please don't upgrade it to kitkat! You'll get a nonworking OS and will be forced to ditch your warranty to use your phone in a sane way again. It seems the support for the dual chip version was dropped already because the single chip one (which was usable after the update) have received other updates after 4.4 to fix minor bugs, but the dual chip which is totally broken and unusable didn't receive any.
Having to circumvent the normal conditions and lose your warranty to have an usable device proves that motorola (and google by consequence) have the responsibility of a kid.
The downgrade didn't fix the problem with browsing files from the computer though, for that specific problem I'm going to open another thread as it seems android related.
In general the Android community is not very good, it's full of what I suppose are kids, wanting to help but only disrupting any chance to solve the issue. The IRC channel is specially unhelpful. Unless your question is "where do I plug the other end of the cable" or "how do I turn on my device" chances are you won't get any actual help and by the answers you can see the people there don't have a clue on anything. Probably it's full of <10yo kids. At least in mental terms . The XDA however, seems to be an exception, actually standing out from the lots of unhelpful forums and chats out there. In this topic I didn't receive many replies, but it's better this than receiving a lot of moronic replies like I would have received in IRC or other forums.
Thank you.

Today is the i am finally giving up with my Gear S

After messing around since christmas day trying to use my Gear S as a standalone to use for running i have finally given up and are putting up for sale . The fact that the GPS is super fast one day then no luck the next day just doesnt work for me . After the latest firmware which seemed to fix it , it now after a few days worse ? I have tested and tested everything / rebooted / turned things off that may confuse it but still no joy . I wanted to use one simple function that when working " was superb " but standing around in the cold waiting upto 40 mins for a fix is nuts . My old method of getting first fix then making sure battery never dies doesnt always work now ? Lastly i would like to thank those who have kindly offered help on this journey vis this forum . Ebay here i come
Sorry to hear that man... I recently bought Gear S hoping to have standalone device but most of all for my all day fitness/laziness tracker. I have run just once so far with it and finding GPS fix wasn't that bad... maybe a minute of stretching and I was good to go.
Have you tried (probably you did.. silly question) reset gear in settings? Like a... reflash?
Actually, now I remember, before I went run i left Gear S on the window with GPS on just to catch position - I always did it with my previous running device - 5 y/o nokia
I have mate . Re-set a hundred times . Kept watch unaltered etc and still good and appaling days . Tried a 1000 combinations and gave up . I was happy when i bought to lose functions but it is not consistent enough for running . Best of luck !
stick with it
sorry to hear that - I've struggled with mine for a couple of weeks also, wasted $200AUS buying an incompatible Samsung phone (my stupidity), re-entered my contacts and diary events 2/3 times after having to do a hard reset / re-pairing, have been underwhelmed & frustrated by the Samsung / Galaxy / Gear ecosystem (and the quality of their phones) but I still think this is the best device in it's class
have look at LPX Studios on youtube etc
I hope Samsung, the developers and the phone providers will address some of the problems (from what I've read, best not hold your breath)
I've decided to adopt a wait and see approach - this device almost satisfies my personal use case need (phone calls & texts on my wrist - plus cool extra functions like fitness essential email replies etc) decoupled from always-on temptations to check social media notifications, personal, work & junk emails etc, & to reduce the personal & financial costs of data consumption
I've not experienced "it just doesn't bloody work" - but I understand your frustrations.
I'm like "it's really great but yes it is a bit sh!te". I don't want to learn or be locked into yet another ecosystem but imho the Gear S has been worth a degree of patience / perseverance
in your use case fitness scenario (forgive me if i misread) I think the device does a half-decent job which is probably enough good enough. Why would you need GPS? Apologies if I've confused you with someone else whose UCS was to be able to send discrete messages to friends and family during meetings - but again thats the joy of a smart watch over a smartphone - one can't tap away so one won't tap away
If I can buy an apple watch with a simcard, and a macbook air with a simcard then i'm in, but I don't think thats going to happen. (I think i read some of the newer iPads in some locations have some kind of universal Sim but I don't want an iPad - I need a laptop & a phone and see the obvious use case for a watch phone - current minimal number of devices 3 .... ideal number 1 - the laptop workhorse - (I wear a wristwatch anyway) So I can check emails & notifications later at home or back at work tomorrow if I really need to - the untethered device is retro liberation from contemporary distraction
What I'd really like would be an old school Toshiba Toughbook (the one with a handle and strap), dual sim card slots, 2 massive hot-swappable hard drives & batteries and a Toshiba Smart Watch (with a sim) - I think they had something like that (without the watch) .... so your briefcase is your computer and your phone is your watch - versus say having get out your iPhone iPad & everything else at the airport or simply going for a coffee (but then I'd still have to go back to Windows and relearn that in its latest iteration)
vinceremos
Hi . I need the GPS to track and moniter my runs . I dont have a phone paired with this and as i said . When it works its spot on but usually it just doesnt pick a GPS fix unless i wait upto 30 mins . This applies to wherever i am ? Since i started this thread the bloody thing is now working ? Still selling it . Having to try again and again is madness
GPS is very handy when running. If it wouldn't work I would be &*:angel:*&
My medieval Nokia works with endomondo + gps so why newest toy which is worth x20 more (seriously) wouldn't?
Even if I wouldn't need it, for it's price it must work - I payed for it! And its also what Samsung promised.
Although, the thing is that... it works for everyone else. So maybe you have a defective one? Warranty? :good:
Its a South Korean one from Ebay . I actually believe its not technically defective . Other users reported dodgy GPS for serious runners . I did contact Samsung UK service and they are not interested in non European models . I really think for runners its simply not upto the job . However i could be wrong .......
I just got my gear s last week and I agree the gps sucks. I love everything else it does but to botch gps on a fitness tracker is a real stumble on their part.
Sorry to hear your bad experience, I've had mine with my note 4 and everything has been good for me. After the latest update I did completely uninstall and reinstall and it's been pretty awesome with good battery.
Hi . So are you saying when not paired and working standalone that your GPS works fine when running ?
Thanks
I agree the GPS takes forever on the S Health app to connect. I'm not giving mine up tho because I'm a bit of a Samsung fanboy and love all their products.
Have anyone tried to run without GPS on? It should count steps as a run + more less give you a distance.
I bought the Gear S for the same reason: I wanted something with GPS to track my runs, plus a Sim card slot so I don't have to run with my phone any more, and BT, so I can listen to audio over my LG Tone Plus.
(I actually also needed something with a camera and full Android, so I can put some apps I use for running on it., which is why I ended up buying a Galaxy Gear and flashing Null on it.)
I agree that the Gear S GPS does not always work and I am really mad standing around in the freezing snow waiting for the signal to lock.
On my last few runs, I had to run without GPS because no amount of waiting made a difference. On one run, the signal came on but only after 30 mins or so. It's really infuriating, but, as someone else said, there no competition in this space.
I have been thinking about trying my luck with an Android Chinese watch-phone from aliexpress, but who knows if the battery on any of those would last me through a run with GPS, phone, mobile data and BT on.
Anyhow, Tim, if you find something better, it would be great of you could post here. It sounds like we have the same use case for it.
eclipse05x said:
Have anyone tried to run without GPS on? It should count steps as a run + more less give you a distance.
Click to expand...
Click to collapse
Yah it still gives you distance and time ran without the GPS.
Nike plus
Guys, have you tried to run with Nike Plus app? Is it better with GPS in this app in comparison with S? How is synchro after finish the run then right to Nike plus server- any problems? Can someone compare GPS accuracy between Garmin Fenix and Gear S? I' m on the edge of decision wheter to go with Gear S. I need it primary for running and standalone SIM activities as my private phone.
Thanks!
Dan
aeon101 said:
Guys, have you tried to run with Nike Plus app? Is it better with GPS in this app in comparison with S? How is synchro after finish the run then right to Nike plus server- any problems? Can someone compare GPS accuracy between Garmin Fenix and Gear S? I' m on the edge of decision wheter to go with Gear S. I need it primary for running and standalone SIM activities as my private phone.
Thanks!
Dan
Click to expand...
Click to collapse
Someone over on Android Central compared it with the Fenix and other trackers. Here's the post. Since I don't use Nike+ (I don't want to have to sign up for yet another service I will forget my password for), I only ever track with S Health.
Many thanks Xendula, very useful!
xendula said:
I bought the Gear S for the same reason: I wanted something with GPS to track my runs, plus a Sim card slot so I don't have to run with my phone any more, and BT, so I can listen to audio over my LG Tone Plus.
(I actually also needed something with a camera and full Android, so I can put some apps I use for running on it., which is why I ended up buying a Galaxy Gear and flashing Null on it.)
I agree that the Gear S GPS does not always work and I am really mad standing around in the freezing snow waiting for the signal to lock.
On my last few runs, I had to run without GPS because no amount of waiting made a difference. On one run, the signal came on but only after 30 mins or so. It's really infuriating, but, as someone else said, there no competition in this space.
I have been thinking about trying my luck with an Android Chinese watch-phone from aliexpress, but who knows if the battery on any of those would last me through a run with GPS, phone, mobile data and BT on.
Anyhow, Tim, if you find something better, it would be great of you could post here. It sounds like we have the same use case for it.
Click to expand...
Click to collapse
Hi Xendula . Since yesterday i tried a few more attempts / tests and the reallity is this watch is ****e ( sorry Samsung Fans ) but i'm gutted . As of 20.00 pm UK time today it is on Ebay . Personally after messing around since Christmas day i cannot wait to see it go . Hopefully get a good price ? Nice talking to you guys . All the very best for the future
Tim
UK
i believe that children are the future
today i was accosted by a dozen eagle-eyed little kids (ages maybe 5-10) walking home from school (them not me) "hey mister is that thing a phone?"
I'm like "yes its a phone and a watch - let me show you the sad cat watch-face .... but you still need another samsung phone back at home, its a bit buggy, i'm told the charging cradle will break anytime soon, i don't understand the android / samsung / galaxy / tizen / gear S ecosystem, but I am a bit jaundiced by Apple, think this thing has potential and am persevering with it blah blah blah"
They were like "whatever dude - that thing is seriously cool!"
I related this little vignette to my work colleagues
" yeah see I've been telling you for the last two weeks but this is the proof - you can't fool kids - put your iPhone 6 on ebay and get one of these"
"Well you shouldn't go flashing it around - next thing one of them kids will be breaking into your house to steal it"
I'm like I wasn't flashing it around i was walking down the street just wearing it . Like any of my new six year old Galaxy S fanboys/fangirls are going to turn into cat burglers, break into my house and prize it from my wrist while I'm asleep?
I already told them "it can check how much exercise I've done, and I can wear it in bed to make sure I'm getting enough sleep - yeah like a fitbit but a phone & a watch too "
until Apple or Motorola or Sony or whoever put a sim in their smart watch I'm keeping mine
ideally i think more laptops should come with a sim card slot too
I''m disappointed i still need a proper phone to make the Gear S work, but would in practice still need one anyway for tethering the laptop when not at home. I'm no expert but would not a simcard in the laptop offer big battery and big ariel advantages compared to phone tethering ? (no i don't want to carry round or have a dongle sticking out - that's the point)
Several astute reviewers have commented positively on the back-to-the-future retro simplicity of the smartwatch concept as implemented by the Samsung Gear S (whilst highlighting problems in the current execution of that - as also clearly highlighted on these forums & elsewhere) Whatever
"after a few days I was really liking the freedom of not checking my emails & notifications every 5 minutes"
Imagine the freedom of a smartwatch connected (if necessary) to your laptop or whatever other larger device - phablet, iPad or whatever you use for work or pleasure. That's like two devices not 3 or more (smartphone, work phone, tablet, kindle, laptop etc) - in fact actually only one extra thing to carry if / when you need to because the phone is like already on your wrist.
Advantages
• Less economically zero-sum consumer consumption
The guy on the production line gets nothing. I pay several hundred dollars for the device, it jumps out of my pocket and i pay another guy in a mall $150 to fix the screen. Am i contributing to some kind of trickle-down / trickle-up dissipation or redistribution of wealth?
maybe locally to the screen-fixer and his family.
There is (but wasn't always) built in obsolescence in technology but designed to break technology is a really big con that is not (like indeed BIO) an inevitable or essential feature of capitalism & global trade.
To use an obvious example & pertinent example
I think I can understand Mr Steve Jobs drive & achievement in coming back (I'll show them [email protected]) and making Apple the biggest company in the world - but at what price?
Wage slaves in Asia committing suicide in Hi-tech sweat shops.
Drive down margins like everyone else, create the most expensive have-to-have consumer devices ever, choose form over function, lock people into an ecosystem originally justified by quality and consistency considerations now simply a lock-in. Make things designed to break.
Ok he was an ex-hippy not a socialist - he couldn't change the world but might have eventually leveraged his personal power and that of his company maybe a little more e.g.
"I believe our products are great and worth the money - they are not produced in sweatshops in Asia. The suicide rate amongst our subcontracted workers is no higher than the local average and we insist the wages are substantially better. We are not Nike (or whoever) we are Apple."
Sorry the iPhone and iPad screens shatter so easily - that wasn't the case with my first iPhone iteration.
I've spoken to my good friends Sir Bob Geldof, Bill Gates , Sir Elton John, Sir Bruce Springsteen and Bonio from U2 and have decided to create a legacy of value and enduring social change not shiny expensive useless f*cking toys
From Bill Nelson's Red Noise
The posters on your wall mark every fashion's rise and fall
Why try to keep the past alive
And though I know the time is almost 1984
It feels like 1965
from Michael Wincott playing Rene in the the 1996 film Basquiat
when you first see a new picture, you don't want to miss the boat. You have to be very careful because you may be staring at Van Gogh's ear.
• er less confusion
• less drowning in a sea of devices, chargers, wires, peripherals etc
Do samsung make laptops?
Alan
Remote Western Australia
all of the above did really happen today
Hey, I run with this nearly every morning. It's perfect.
I pull the sim card out of my Galaxy S5 and pop it in my gear S.
The NIKE ap does a good job tracking the gps.
And if something bad happens on my run I can call someone.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app

[Q] GPS Dropping Out

Is anyone else experiencing GPS dropouts while tracking running or walking in the S Health app? I continue to see the tracking/GPS icon in the upper left throughout the run regardless so I have no way of knowing if it has stopped tracking while running. It apppears to happen about 1 out of every 3 times.
I've been using it daily for the last two weeks and have had no dropouts
I guess i'll try a factory reset and see if that helps. Thanks for the input. By the way, im not running under anything that should interfere with it accept a divided interstate overpass, but it has never dropped at that particular spot.
Factory reset failed to fix the problem. Guess I'll have to talk to t-mobile or samsung unless anyone else has a suggestion.
I realized today that the GPS symbol is solid when it is working in the s-health app and flashing when it has lost connection. I'll have to research to see if I can get it to 'reconnect' mid run. Even so, it is still a huge inconvenience as I would have to check it constantly throughout the run.
can the gear s use GPS without sim inside and not connected to bluetooth phone?
I had huge problems and it took forever to get GPS signal even locked in after the last updates to Gear Mgr and GearS. In my case, something happened to my phone's GPS and I can no longer connect the two without rapid battery drain. As long as my Gear S is completely disconnected (BT and remotely) from my Note, I have zero GPS issues on my Gear S.
Now that I am thinking of it, I think Gear Mgr may have killed my Note 2's GPS. I'll try to deinstall and see what happens. May just be coincidence that everything happened around the same time.
I have bt disabled when on runs, but it is connected remotely to my phone via gear manager. I haven't tried it with everything disabled (accept location). Maybe I'll give that a try tomorrow.
I did call t-mobile and ordered a warranty replacement. Samsung would have 'fixed' it but I would have been without it for who knows how long.
Nope. Turning off all connectivity did not resolve the gps issue. Guess im waiting on the tmo replacement to see if that resolves it.
The gps is internal hardware on the Gear S. I haven't actually removed the SIM card but I have disabled mobile networks and it still works. Well, partially in my case.
Today, as a test, i removed the SIM and set airplane mode on, disabled mobile networks and bt. The gps tracked my entire run. I have to do at least three more sessions to determine if it fixed the dropout issue, but it confirms that the gps can run entirely independet of cellular/data networks and paired devices.
The GPS has worked three times in a row since removing the SIM card and enabling airplane mode. This tells me that there is some kind of software glitch that is interfering with the GPS when these other services are enabled. My replacement is supposed to arrive today and I plan to do some side by side tests with it to gather more information on GPS performance.
So the replacement arrived yesterday. It was just the watch, no band or accessories. I don't know why I was hoping there would be more. (maybe to have an extra charger) but i digress.
This mornings run with the new device 'all on' (meaning SIM inserted, 4G connected and remotely connected to phone) still using the internal gps though, tracked the entire run. I did notice the GPS symbol had gone away about half way through so figured it had dropped again. But when I stopped the run, the readings were in line with a full tracking and syncing with S-Health (on the Note Edge) showed that it did indeed track the entire run.
Now there are two more issues that need to be resolved before this can be settled as a defective original software/device. First, I have to do a couple more runs. Second, and probably more telling from what some other people have mentioned, is the software update that is available. I haven't installed it yet for this very reason. So, a couple more days and Ill have this figured out.
BUT, that being said, the issue with the original device was a SOFTWARE issue proven by the fact that if I removed the SIM and disabled all comms except gps, it worked every time.
Im not sure that I will install the update though, if the gps is working properly. That would just break it again. I'll wait to see if a future update claims to fix the problem. Knowing how Samsung responds to issues/functionality requests, I wont be holding my breath. The last update was pretty much worthless anyway.
Confirmed, the most recent software update is what is causing the gps to malfunction.
It's Official, Samsung Support SUCKS!
Here is my fairly detailed support/bug report communication with Samsung and their less than worthless response. They basically ignored my troubleshooting information, brushed off the S Health metrics issue and completely ignored the fact that I had suggestions as well. Not to mention their response was worded like spam from somewhere in Asia. Paraphrasing someones issue is not the same thing as addressing the issue. Pointing out the benefits of an update that makes the operation of the device unreliable does not make the update any better. Pointing out that no one has reported the issue when I just have is ignorant. They are lazy and do not want to do anything to make their product better or more reliable. Just another faceless corporation.
Samsung,
This is a technical bug I am reporting related to your recent update for the Gear S (T-Mobile US version SM-R750T). This bug is related to the GPS hardware.
My first Gear S device appeared to work fine while tracking walks and runs using the internal GPS until I received the recent update. (At first I didn't realize it was the update that caused the problem since it came out very soon after I got the device). However, through trouble shooting and obtaining a replacement device from T-Mobile I have been able to confirm that the issue is with the software update.
Please see the attached images for further clarification. After the update, the GPS would drop its connection approximately one out of every three runs I would track. When this would happen, the distance logged by S-Health as well as the calories burned would nearly double. A factory reset did not seem to resolve the issue (but I may have re-installed the update, or it could have been hardcoded into the device once installed, I am not sure of that). What did get it working however, was removing the SIM card and disabling all communications except GPS. Then it would track continuously without failing.
So I got a replacement from T-Mobile and DID NOT install the available update and that replacement device has been working flawlessly since with all comms functioning normally and the Gear S paired remotely to my Note Edge.
So two issues:
1) Software update 'breaks' GPS when Gear S is also connected to mobile networks or paired remotely to a device.
2) S-Health severely over-estimates distances and calories burned when GPS is not being used to track the activity.
This issue can be found on the following developers site where I have documented my activities:
http://forum.xda-developers.com/gear-s/help/gps-dropping-t3065107
Here you can see that others have experienced the same issue.
Thank you for your time and I sincerely hope you address these issues in the next update as well as some further recommendations for functionality that I have listed below.
Functionality updates:
Operating System (Tizen)
Add communication (BT, WIFI) toggles to the status drop down.
S-Health
Add personalized workouts to S-Health like weightlifting, just like you can add custom food items.
Add data export feature
Add additional ways of viewing and comparing the data (customizable graphs) so that certain vectors can be compared over time such as time of run, average pace etc.
________________________________________
Dear Timothy,
Thank you for taking the time to contact us at Samsung Technical Support. We always appreciate hearing from our customers.
I see that you would like to report the technical bug reported after the recent update to us.
We haven’t received any attachments along with this email. You would like to inform us that after the update the GPS drops its connection approximately one out of every three runs. When this happen the distance logged by the S –Health and the calories burned will be nearly doubled and you attempted a Factory Reset in-order to resolve the issue.
I sincerely apologize for the inconvenience. Updating the product will bring positive changes to the device. The new features after the update are as follows. This device operates on Software Version R750TUVU1AOA7.
•Preloaded Stopwatch and Timer
•New icon glossary - Viewed under Settings > Gear Info > Icon Glossary
•DST timer fix for Arizona State
Samsung do not recommend or fully agree to the information shared on non Samsung websites.
As you are experiencing issues with the device, we need to check if the issue is in all the locations or only in a dedicated location. Unfortunately, as the device is replaced and we cannot troubleshoot the device currently.
Honstetly, as of now there are no reported issues after the device is being updated to Tizen.
I appreciate your time.
Should you desire additional assistance, we invite you to access the web-link http://www.samsung.com/us/support/contact to speak to a Chat Specialist. Our technicians are more than happy to assist you further. Chat Support is available 24X7.
For additional support and updates regarding your product, please follow us at @SamsungSupport on Twitter or like our page at https://www.facebook.com/samsungsupport.
Thank you for choosing Samsung products.
If you have a minute, please fill out a brief survey to help us serve you better. To begin the survey, click on the “Start Survey Here” link at the bottom of this email. Please note that you can access the survey page only when the pop-up blocker is disabled in the browser.
Sincerely,
Verlin.
I installed the update on my replacement device and the GPS is working properly on this new device.
illdill said:
I installed the update on my replacement device and the GPS is working properly on this new device.
Click to expand...
Click to collapse
i lock gps on gear s for 30 minute ...... fuuuccckkkk samsung

A few weeks experience and I'm really split

So I've been using my phone a few weeks now. The first handset I exchanged as it had a stuck pixel near the centre of the screen. The replacement was ok, the screen isn't perfect, but it's definitely acceptable.
I feel really split on the phone. On the one hand, I really like the hardware. The phone is well constructed, feels solid, no glass back. A headphone jack is a big plus. The camera is fine for the price and more. Also, I do like many aspects of EMUI as it utilizes similar customizations to LG.
However, the phone is starting to annoy me on a regular basis. Most notably issues with notifications, widgets and Bluetooth. All things that appear to dog Huawei/Honor phones to one degree or another. Thing is I rely on those three day in, day out.
I'm not fussed about gaming ability or adding filters to photos. I just want the (Android) basics done right. Not too much to ask is it.
The question is how long do I wait to see if they sort any of these issues. Sure, I could email or Facebook message them, but I'm certain the reply will involve clearing the cache, resetting the phone etc. If I send it in for 'repair' I doubt it would come back any different.
As firmware updates appear to be a lower priority than many OEMs I'm not hopeful. As the phone has been out a few months now in a number of territories I would have expected some dedicated ROM development by now. Perhaps that was a little optimistic.
Rooting looks like a necessity in the short term. Just to see if I can fix the notifications and widgets.
Longer term, well due to my lack of faith I'm going to keep an eye on the market. Last year I tried both the G6 and the 5T. The former was returned because the screen was uneven, with a dark patch in the middle. Also, I just didn't like it enough. The 5T, while perfect in many ways, gave me headaches. Whether that was a PWM or OLED thing I couldn't say. I don't suffer using PWM laptop screens, so it I guess it was the vibrancy or something else. Anyway, OLED screens are off my list. Shame as I really like using my Samsung Tab A which is a standard LED and would buy a Samsung phone if they hadn't had all switched screen tech now.
I kinda hope I can find solutions to the phone's issues. Simply because I don't think I'll find a better 'bang for my buck'. Just a question on how long I'm prepared to give it.
So, what exactly are your issues with notifications, widgets, and bluetooth?
I guess he is saying about battery consumption notification coming if any apps uses too much battery. That is problem of Android Oreo. Not the fone
freeza said:
So, what exactly are your issues with notifications, widgets, and bluetooth?
Click to expand...
Click to collapse
I leapt on this thread previously, so I've outlined the issues previously. However, I'll provide more detail here.
Notifications - Initially a proportion of notifications were not coming through. This appeared to be sorted by taking the apps in question out of automatic control. However, clearly some notifications get delayed, This is most noticeable when the phone has entered the 'doze' zone as I like to call it. If the phone is left idle for a long period, then little or no app notifications will appear. So you'll find first thing in the morning a bunch of stuff coming through when you start using the phone.
Then theres's the sounds, I've found unless the app has a specific option to select the notification sound, you'll just get the phone's default one i.e. Whatever you've chosen. This is a problem with things such as Sky or BBC Breaking News alerts. Both apps have dedicated sound alerts, neither provide the ability to choose. So this means it's impossible to audibly tell what an alert is, unless you can specify the alert sound in-app. A nuisance when you are busy or out and about.
I have tried to resolve this by installing the app NotifiCon. The app provides notification sound customisation on an app by app basis. While it initially appeared to work, there was a problem. While it was fine when the phone was unlocked and being used, the selected alert would be heard. When locked, only the phone's default sound would play. That is until you unlock the phone, then you'd get the one you specified in the app! Not quite what you'd want. I do need to get back to the dev to report my findings. He might be able to resolve it. However, I should have to be seeking third-party solutions to a very basic function.
Widgets - EMUI based phones appear to have a real issue with scrollable widgets. In my checking on the net, I've read countless reports on XDA, other forums and Facebook. Again, I've found my news apps to be the worst affected. Widgets either don't function or get stuck. The only workaround is to use Nova launcher and flip the phone into landscape which supposedly indirectly forces them to update. Even that is somewhat hit or miss. I feel sorry for those that rely on a calendar and other widgets that provide time-sensitive functions. Once again, this is basic functionality.
Bluetooth - I stream a good couple of hours a day. I use Android music server software Muzecast and listen to a number of podcasts. So I want Bluetooth to be a smooth as possible. Alas, I've found, like the OP in the thread I mentioned above, there's something not right with View 10. Speakers will randomly lose the ability to play/pause and, if the speaker supports it, skip tracks etc. Note - volume control isn't affected. From my experience, I cannot pinpoint what causes this. Again, this might not be too much of a bind if your speaker is next to you on the desk. However, I can see this would be a huge problem with headphones or in-car.
The second problem, I've noticed a CD skip like sound affecting playback. It's not frequent but you will spot it. Also, the sound can get garbled for a second, this is quite jarring when it happens.
Finally, the connection is hit and miss. My main go-to portable speaker has trouble hooking up with the phone. Often it will mean toggling Bluetooth off and on in the settings. This contrasts with my soundbar which works first time, every time. However, this creates another issue. If I'm playing music on my portable speaker and the phone is in range of the soundbar, it automatically switches to the later! Umm. . . That's surely not right, since there's no setting to prioritize which device playback should be through. It was so frustrating that I unpaired the soundbar and if I want to listen with it I use an old tablet instead.
So there you go. I'm certain these are in the main cross-device issues which are down to EMUI. The specific Bluetooth problems may be a quirk of the View 10, but for the rest, you can find plenty of evidence across the web. Huawei appears to be paying lip service or just ignoring them while quickly bringing the next handset to market. Disappointing.
Edit:
ben cherian said:
I guess he is saying about battery consumption notification coming if any apps uses too much battery. That is problem of Android Oreo. Not the fone
Click to expand...
Click to collapse
No, I'm not, as you'll see from above.
Do one thing. Go to Settings-> Battery -> Launch and select the apps manually that you require for notification. Monitor and provide the results to us.
tomtapatalk84 said:
Do one thing. Go to Settings-> Battery -> Launch and select the apps manually that you require for notification. Monitor and provide the results to us.
Click to expand...
Click to collapse
Was the first thing I did. Solved a lack of notifications but has zero effect on the delayed.
While I was checking on the status of the exchanged phone with my retailer (John Lewis in the UK), they let me know I actually had a 35 day return window if I wasn't happy. Something I wasn't aware of.
So after having a long conversation with one of their tech guys (who actually knew his stuff!), I did some further research.. Now I'm even more certain that these are EMUI problems across the board.
Indeed, if I'd spent top dollar on a flagship Huawei unit I'd be extremely annoyed. but TBH I'm just disappointed. Decent hardware and tons of potential hobbled by over zealous battery/power management and some suspect wireless chips.
Having read today about Huawei removing bootloader unlocking for new devices, just confirms I've made the right decision in returning the View 10. Seems like they won't fix problems and in the future they won't let you fix them yourselves. That's a very poor move.
Best of luck to those sticking with their brands.

My short story with Redmi Note 9S - Don't buy it by now.

I need to tell you my short story with the Redmi Note 9S.
I bought the phone at the beginning of may, my first Xiaomi with MIUI (my former phone is also a Xiaomi, but a Mi A1 with Android One) The first two weeks was working OK. I even red some reports about wifi and screen shadows bugs, but my phone didn't show these issues. I was very satisfied with the camera, the speed, and the amazing battery life.
However, around 20th of May it started with wifi disconnections with the screen off, almost every time that screen went off, the connection stopped. I assumed this bug was normal in a recently released device, and that it was going to be solved on the next software update.
Also, one of my smartphone main use is listening to music, through Bluetooth because I have the excellent Sony 1000XM3 headphones. Sadly, I discovered that my headphones, that sounded so good paired with my former Mi A1, sounded very very low with my brand new Redmi Note 9S. At full volume at the phone it sounded low with lack of punch and liveliness. Also, I was surprised that my dad's Redmi Note 8 showed the same behavior when I connected my headphones. So, I suspect from MIUI implementation.
The end of May came and so the first software update to my RN9S. I upgraded quickly thinking that the wifi bug was fixed, and the first days that was my impression. However, around the 8th of June it started again with the random disconnections -less than before, I need to say-.
Also, the Bluetooth bug wasn't fixed, even having informed Xiaomi about it, on official forums and through the feedback app. They requested me to send a logcat, with no further response.
Last weekend I installed the latest update, 11.0.9.0 QJWMIXM, hoping that, after two updates, the bugs was finally fixed. But no, there is no fix at all. Also, on official forums team members are saying that this update will be the last until MIUI 12, probably out in July.
Due to COVID pandemic, I'm working from home, using Whatsapp Desktop to communicate with my workmates. As you may know, WD need to have the phone permanently connected. But with this annoying bug, WD doesn't work, and I received the messages late.
So, frustrated with bad Xiaomi support, and problems with brand new device, I ended selling it, and now I'm going to buy a new, non Xiaomi phone. Luckily I still have my old Mi A1 as a backup, no MIUI of course.
I DON'T RECOMMEND TO BUY THIS DEVICE NOW, UNTIL ALL BUGS WILL BE FIXED.
Hope my short story serves as a warning to buyers, and a wake up call to Xiaomi. Care about your phones and your customers.
my experience, dont touch a Xiaomi phone unless its been out in the market for atleast 6 months.
slybunda said:
my experience, dont touch a Xiaomi phone unless its been out in the market for atleast 6 months.
Click to expand...
Click to collapse
A very good point. I also feel that I bought this phone too early, and we are all sat here wondering if the major bugs on our phones are going to be fixed. I won't be too hasty next time, I'll probably purchase something else too.
I am very happy with my purchase.
Consider installing a custom rom. I have not noticed any bugs + much more useful than MIUI: https://forum.xda-developers.com/redmi-note-9-pro/development/rom-evolution-x-ganja-curtana-t4094495
wwwwe said:
I am very happy with my purchase.
Consider installing a custom rom. I have not noticed any bugs + much more useful than MIUI: https://forum.xda-developers.com/redmi-note-9-pro/development/rom-evolution-x-ganja-curtana-t4094495
Click to expand...
Click to collapse
That's what my plan is, I love the phone but very disappointed with stock support. What amazes me is that the custom Rom devs can produce a custom build without the bugs, yet Xaiomi don't see these major bugs as a priority.
I really want to flash Evo X, but I want to make sure I do it right. At the moment I am reading about bootloops with some people that have tried it.
Sorry if this is off topic here but what were your exact steps flashing the Evo x ROM. Just bullet points will be fine.
I'm rooted with Magisk. I just need to be rid of these bugs once and for all.
First of all a disclaimer, the source code for TWRP for Note 9S has not been published. It may contain some malware or anything else. I am not responsible for any damage. I just tell what I did and it worked for me. Might not work for you.
PC is required to do the following:
" unlock bootloader
* update to MIUI v11.0.7, I got a fixable bootloop on other version (search MI forums or similar for the files. Update from system menu did not work for me)
* turn off phone
* enter fastboot with volume down + power
* install TWRP (search MI forums)
* copy Evolution X install file to SD card
* follow the instructions in Evolution X thread
The problem is that Miui Global is a terrible operating system, really horrible. Don't expect improvements with Miui_12.
Or wait for roms based on Pure Android (AOSP / LOS) or if you want to keep Miui raisins for rom Xiaomi.eu
No one pushes you to buy this device so stop whining here like a baby.
HidekiRyuga said:
No one pushes you to buy this device so stop whining here like a baby.
Click to expand...
Click to collapse
Have you even read what he wrote?
I have had my Redmi Note 9S since mid-May. No issues like that all for me thus far.
No problem like the one you describe.
The sound is great. If it was low for you (as it was for me when i first connected my earphones) you must use both the phone and earphones volume slider to increase the sound.
xsam123 said:
I need to tell you my short story with the Redmi Note 9S.
I bought the phone at the beginning of may, my first Xiaomi with MIUI (my former phone is also a Xiaomi, but a Mi A1 with Android One) The first two weeks was working OK. I even red some reports about wifi and screen shadows bugs, but my phone didn't show these issues. I was very satisfied with the camera, the speed, and the amazing battery life.
However, around 20th of May it started with wifi disconnections with the screen off, almost every time that screen went off, the connection stopped. I assumed this bug was normal in a recently released device, and that it was going to be solved on the next software update.
Also, one of my smartphone main use is listening to music, through Bluetooth because I have the excellent Sony 1000XM3 headphones. Sadly, I discovered that my headphones, that sounded so good paired with my former Mi A1, sounded very very low with my brand new Redmi Note 9S. At full volume at the phone it sounded low with lack of punch and liveliness. Also, I was surprised that my dad's Redmi Note 8 showed the same behavior when I connected my headphones. So, I suspect from MIUI implementation.
The end of May came and so the first software update to my RN9S. I upgraded quickly thinking that the wifi bug was fixed, and the first days that was my impression. However, around the 8th of June it started again with the random disconnections -less than before, I need to say-.
Also, the Bluetooth bug wasn't fixed, even having informed Xiaomi about it, on official forums and through the feedback app. They requested me to send a logcat, with no further response.
Last weekend I installed the latest update, 11.0.9.0 QJWMIXM, hoping that, after two updates, the bugs was finally fixed. But no, there is no fix at all. Also, on official forums team members are saying that this update will be the last until MIUI 12, probably out in July.
Due to COVID pandemic, I'm working from home, using Whatsapp Desktop to communicate with my workmates. As you may know, WD need to have the phone permanently connected. But with this annoying bug, WD doesn't work, and I received the messages late.
So, frustrated with bad Xiaomi support, and problems with brand new device, I ended selling it, and now I'm going to buy a new, non Xiaomi phone. Luckily I still have my old Mi A1 as a backup, no MIUI of course.
I DON'T RECOMMEND TO BUY THIS DEVICE NOW, UNTIL ALL BUGS WILL BE FIXED.
Hope my short story serves as a warning to buyers, and a wake up call to Xiaomi. Care about your phones and your customers.
Click to expand...
Click to collapse
I could not finished up the epistle you wrote describing the issues you have experienced, but i'll say in my opinion that you are still new to MIUI, being an old miui user, there a settings that make the phone disconnects network connectivity either WiFi or Mobile data in other to save battery, Check settings- battery performance - and play around the options there. Cheers
Well yeah, but the wifi bug definitely EXISTS.
Read through the different boards and you will see how many users noticed the same behavior on their devices.
That's NOT a wrong setting that you simply can switch in the energy save settings of the phone.
And Xiaomi knows about this bug and they tried to give a fix in the latest firmware update, but for many it's more a "dirty workaround", cause wifi is still disconnecting after few minutes in idle, but reconnects after a few seconds in most cases. Its a dirty workaround, cause the constantly reconnecting all few minutes is draining battery unnecessarily and doesn't always work.
(Would be nice not to quote such a long post...its a bit annoying to scroll all the time to come to the new post itself ?)
blowy666 said:
Well yeah, but the wifi bug definitely EXISTS.
Read through the different boards and you will see how many users noticed the same behavior on their devices.
That's NOT a wrong setting that you simply can switch in the energy save settings of the phone.
And Xiaomi knows about this bug and they tried to give a fix in the latest firmware update, but for many it's more a "dirty workaround", cause wifi is still disconnecting after few minutes in idle, but reconnects after a few seconds in most cases. Its a dirty workaround, cause the constantly reconnecting all few minutes is draining battery unnecessarily and doesn't always work.
Click to expand...
Click to collapse
Source your quotes. Where are you seeing that this is a common thing. This is the first I've read of it on 2 forums. I was also going to suggest the wifi to mobile handover setting as that has plagued me in the past because of my bad wifi.
Lol...are you kidding me?!?
You don't have to go far...a closer look HERE on XDA and you'll find the first thread with over 200 posts so far...!
https://forum.xda-developers.com/re...omi-redmi-note-9s-wifi-stops-leaving-t4085213
And by the way, even Xiaomi themselves have posted that the update to MIUI 12 will "Adress the wifi issue"...
My short story with the 9S:
I did order the 9S 4/64GB with Gshopper on aliexpress, shipped from the Czech Rep.
It was really shipped from Germany (JKGC in Buchholz).
Now the trouble started:
- MIUI 11.0.7 Inserted SIM - data works, outgoing calls all go to "Emergency Number"
- unlocked BL and installed TWRP and crDroid - still data works, but all calls go directly to 112/911...
- flashed with MIUI the fastboot MIUI 11.0.9 - still the same...
- unlocked BL again and flashed TWRP and MIUI 1.0.3 EEC - still no call other than "Emergency Number"...
- Flashed Evo X - still no call other than "Emergency Number".
In Settings/Apps and../Phone the check box is ticked, so unfortunately this was not the problem.
Gshopper denies Warranty, only agrees to refund if I pay for return shipping and says I can buy a "new" 9S. Even that they sold a faulty product shipped from the EU(CZ) to EU(IRL)...
EDIT: found a partial fix, see here: https://forum.xda-developers.com/showpost.php?p=83114093&postcount=2
I just got this phone and am pleased with the hardware and performance coming from a Zenfone Max Pro M1 but it does seem a bit buggy (random app freezes a couple times, and some games like Sonic the Hedgehog 1 and 2 refuse to start). Hopefully these get patched quickly but I will probably use a custom ROM once updates cease.
Is the WiFi bug a problem in every phone or just some of them?
If it's just say 10% of phones then I don't mind taking my chances.
If it's every phone then it's not worth it.
Sent from my BKL-L09 using Tapatalk
Well, I guess you can have the problem with every device of this model.
It more depends on the combination of the device and the router you are using.
Most of the users facing problems are using a fritzbox router as far as I know.
I'm using a router from vodafone for example, and have no bigger problems with wifi on my phone.
blowy666 said:
Most of the users facing problems are using a fritzbox router as far as I know.
I'm using a router from vodafone for example, and have no bigger problems with wifi on my phone.
Click to expand...
Click to collapse
I use a "Vodafone" router too, a Huawei HG556a and openWRT. No problems to use the hotspot and "relay" the Inet to my home network.
In my case I had to downgrade to 11.0.7 first and then install crDroid. After that WiFi and hotspot worked, which it didn't with 11.0.9 as base. I tried LOS from telegram and that worked well from 11.0.9 as base.

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