S8 shattered screen, USB Debug not enabled - Android Q&A, Help & Troubleshooting

Hi all,
Possibly a broken record but haven't read anything that helps. Friend has a S8 with a completely shattered screen. It has power. I need to enable USB Debugging but not working out. All of the solutions I'm finding seem to presume you can see on the screen just not interact with it. Re: ADB, I'm sure using the volume rockers and buttons might work, but without being able to see what's on the screen, I'm pushing buttons blindly.
I tried Kies but it's stuck in "Connecting" and never connects. I've tried multiple USB ports, cables and even 3 dif machines. No go. All 3 machines (Win 10 x 2 and a Win 7) can identify the device and connect, but without USB Debug enabled, it's pointless. I've tried screen mirroring software to put the S8 screen on my PC but I've had no success getting that to work.
The screen does have a code and I've got a USB-to-USB C adapter so I should be fine with connecting a USB keyboard to the phone to unlock it, but again, without being able to see the screen, I'm shooting in the dark.
Any assistance is appreciated.

Related

[Q] HTC HD2 HELP! Phone does not recognize USB

Today i plugged my phone to the usb cable and instead of getting the usual connection option screen... nothing... The phone charges but no Data transfer. Did hard reset, still nothing.. now im stuck with the old firmware... any help plz?
might be the cable that you're using. i used before a cable that is not the original and the same thing happened to me, i.e. pc cannot recognize device.
Try Settings-->Other-->USB To Pc-->UNCHECK (enable faster data sync) this should help...
cable : original came with the phone (used to work up until b4 yesterday) also tried another micro usb cable that came with me N900 but still nothing.
I did the un-check "enable faster sync" still nothing
Did soft reset, hard reset using volume keys, and factory reset from phone setting itself. still nothing.. the phone charges.. but no data transfer.. its something to do with the phone because i tried multiple PC's the phone doesn't bring up the connection type option page
Epiclipto said:
Today i plugged my phone to the usb cable and instead of getting the usual connection option screen... nothing... The phone charges but no Data transfer. Did hard reset, still nothing.. now im stuck with the old firmware... any help plz?
Click to expand...
Click to collapse
Altho u have tried with diff PCs,try reinstalling MS Activesync on one PC.
did that too
when you make/recieve a call, does the loudspeaker come on?
nope everything is normal except no data transfer when connected to usb...
Epiclipto said:
did that too
Click to expand...
Click to collapse
Now pls chek whether USB2 is enabled in your PC Bios...
The cable used to work before, and I tried it on multiple PCs, how can it be that USB2 is diasbled?
Epiclipto said:
The cable used to work before, and I tried it on multiple PCs, how can it be that USB2 is diasbled?
Click to expand...
Click to collapse
No harm in checking.Infact i faced similar issue once and the USB2 was disabled.It took me an entire week to diagnose the problem.These PCs have got a mind of their own and do mischievous things on their own without our knowledge.
But since its not working on multiple PCs,i am not sure.We'll hav 2 wait 4 a solution i guess...
hmmmm.. would a full system format and re-install be possible? and would it fix it? (talking bout on the phone)
HELP, HELP
SAME PROBLEM WITH HTC2 T0MOBILE
even on the boot loader screen, it charges but no USB stuck on serial.
even when on sleep mode and plug the cable orange led is on but it didn't wake up for choose (active syn or stoeag memory)
PLEASE HELP
i can do nothing, HSPL or rom upgrade
the cable and the USB drivers are tested more than 100 times
Most horror problems I had with the USB sync have been down to not having the latest version fo Activesync from microsoft. Uninstall the old version thwen reboot - now download the 4.5 version which I think is the newest and last version they made (unless im out of date) and then reboot the machine, then connect up the phone - but not immediately after the machine has booted wait a couple on mins, Windows takes longer than it often appears to be ready to go. One your hard drive led flashing light has settled down it is probably time to try. Then see if it finds all the devices in your phone.
If it doesnt go into the control panel and double click system, hardware tab, then select device manager and see if there are any devices with a yellow sign with a "!" in them. If there are delete them and then unplug the phone and plug it back in again. It might get past some stuck things. If it doesnt see anything new on device manager theres a menu at the top and look for "scan for hardware changes" this gives teh device manager another look at what its got connected.
If that fails open up the USB section under in device manager - its got a little plus next to it, press that plus and it open up all the names of chips you have for your USB control on the pc's motherboard. Write down the numbers and go and get the correct up to date drivers for that type of USB and install them. Then try the process again. Sometimes deleting the USB drivers and just doing a "scan for hardware changes" again, will reset the USB drivers and start things working, however it can get tricky if your using USB mouse and Keyboard to select anything if you delete the USB, because thats what the KM/mouse relies on to control teh machine, so have a PS2 mouse plugged in if you can. If that fails I would suggest reinstalling windows as its probably knackered. It amazing how things start to work wonderfully on a fresh copy of windows.
I have been where you are! And tried every suggestion that was given here. It all came down to the cord. I actually went through 3 different cords before I found one that worked and found that by accident. I bought an external drive and that cord works. For whatever reason, that is the only cord that now works for me. I only use it for data transfers. i use the other cords for charging.

[Q]Computer not detecting phone MTP nor Mass Storage.

I have a really weird problem. My computer won't recognize my SGS2 is connected to the computer at all. Meaning no notification sound, no device change in device manager, nor any prompt to install a new driver. I've tried in both MTP and Mass Storage. What's even weirder is that it detects the phone in Odin mode and even installs the correct drivers. I've tried just about everything I could think of, such as the following:
-Cleaning the microUSB port with alcohol & new tooth brush
-lifting the microUSB connector slightly
-Using a toothpick to try to pick out any residue in mUSB port.
-Connecting while TWLaucher is set as default
-Using Wireless & Network setting > USB utilities.
-Taking out the sim card and external microSD card and booting & rebooting it.
-Restoring the stock Firmware
-Different wires, including an untouched mUSB wire that came with the phone.
-Different computer that doesn't have Kies or the said drivers installed. (Still didn't make a notification sound or bring up the "new device" prompt)
I just want to make sure I tried everything possible before sending it in for repairs.
EDIT: Oh forgot to mention that I had other problems before getting to this one. About a week ago Car mode would always activate by itself constantly. Even during use. Also the phone would refuse to stay turned off. After booting down, the phone would turn off. However, after some random amount of time, the phone would turn on by itself. During that time, connecting the USB wouldn't keep charging the phone. The phone would go between connected and disconnected randomly. Sometime off and on multiple times with in seconds. Other times would charge for hours and randomly stop charging. I've gotten the phone to charge whenever its connected now by cleaning the port, but the computer still can't recognize it as a device. Also the screen will randomly turn on, plugged in or not, and I have to manually turn it off again. However, if I turn it off right away it seems to lock up. So I have to unlock the phone the press the power button again to lock and turn off the screen. Don't know if this information helps.
likwidsage said:
I have a really weird problem. My computer won't recognize my SGS2 is connected to the computer at all. Meaning no notification sound, no device change in device manager, nor any prompt to install a new driver. I've tried in both MTP and Mass Storage. What's even weirder is that it detects the phone in Odin mode and even installs the correct drivers. I've tried just about everything I could think of, such as the following:
-Cleaning the microUSB port with alcohol & new tooth brush
-lifting the microUSB connector slightly
-Using a toothpick to try to pick out any residue in mUSB port.
-Connecting while TWLaucher is set as default
-Using Wireless & Network setting > USB utilities.
-Taking out the sim card and external microSD card and booting & rebooting it.
-Restoring the stock Firmware
-Different wires, including an untouched mUSB wire that came with the phone.
-Different computer that doesn't have Kies or the said drivers installed. (Still didn't make a notification sound or bring up the "new device" prompt)
I just want to make sure I tried everything possible before sending it in for repairs.
Click to expand...
Click to collapse
Try another usb port, sometimes that helps or reinstall the usb drivers in Kies
Ignore, hadn't read all he'd tried.
Bump: Additional information.
Same problem here
I have exactly the same problem!!
My thought is that the USB connector get wet and stopped working properly. As fas as i know, USB connector is composed by 3 cables, one for charging, one for data transfer and another one to detect Car Dock.
It seems that Odin is using Car Dock cable (?¿?¿) instead of Data, so you can use Odin and not Data.
Also that would explain why car mode just kicks in by itself (short circuit between car cable and probably power cable).
I will also sent it to a SAT, since i tried everything via software....
I have the same problem. Try plugging into a mates laptop, see if it works on their one.
I have created a thread on this, check it out http://forum.xda-developers.com/showthread.php?t=1642998
Really don't understand this!
Mine is showing up sometimes.. :s little hit and miss
Sent from my GT-I9100 using xda premium

Broken Display, Flight mode on, No USB Debugging - Help

So I've been searching Google all day and still can't find a way around all this...
Phone (Nexus 5) got the black screen of death, where a connector on the motherboard gives up due to heat/old age. It only then works by applying pressure to the connection. The digitizer would sometimes play up and I'd have to press on the spot to write emails and texts. My phone got the the point where it became unusable and the digitizer started spazzing out, in that, the flight mode button got pushed, now the screen doesn't work at all.
So heres my dilemma..
Since I flashed Android 7.1 the USB debugging mode has never stayed on through a reboot and is currently off. That ruins my Vysor option to control the phone via usb. Theres a post about a guy who turned on USB debugging via Cerberus which I have, but with flight mode on that rules that out. I've managed to find my way into recovery and ADB works but I have plenty of issues, maybe because I had to use SUhide atc after 7.1 decided to clamp down on rooted devices with banking apps, snapchat etc. My Slimport hdmi adapter isn't working well but I guess thats a cheap fix and will allow me to at least see the screen, (no digitizer though). Other option is to use usb otg to connect a mouse and try things blind.
So are there any other ideas out there? ADB still may work, I got Boot.img onto my computer, but had trouble unpacking it.

Screen android phone broken, no USB debugging on, mouse working no visual

Hi guys,
My screen recently died. Before fixing it at a specialized shop, I want to retrieve the data from the phone. Sadly the phone is pattern-locked and until I unlock it I can't access the data when I connect it to my PC. The screen is essentially dead. The image is almost totally black except for small layer in left top corner and the touch sensor is unresponsive, but other than that the phone works and receives notifications and so on.
USB Debugging mode isn't active on the phone and thus I can't replicate the screen of the phone on my PC through software alone, when I connect it via micro-USB. I also didn't think of this problem in advance and I'm not registered on Sony's FindMyMobile or any similar apps.
I tried using a HDMI-MHL adapter and I confirmed that the phone is indeed working because I'm able to get the phone screen's image on my TV. The problem is I can't actually interact with the phone because as I said earlier the touch sensor is not working.
The HDMI-MHL adapter I've used also seems to have a micro-USB port but that seems to work for power only. If I connect a USB-OTG cable on it and connect a USB mouse to it I get image but no mouse. If I connect the USB-OTG and the mouse, alone, I get a mouse cursor but I can't see what I'm doing (phone vibrates as I 'try' and draw the unlock-pattern blindly).
So, Sony Xperia Z3 Compact screen is dead, I wanna connect my Xperia to my TV via HDMI AND use a mouse at the same time to control my phone. Is this possible_
I also thought of another option... go to recovery mode and flash a zip that removes lock. I thought of trying step by step (switch keyboard and TV al the time just to get at point where I can find zip file and flash it). Unfortunately in recovery mode the phone does not allow to stream to TV. It only works when phone is after SIM lock.
Two additions: by removing and re-installing ADB on my laptop my phone is unauthorized. Only a matter of clicking on yes/allow on phone but that's not possible and TWRP 3.1.1-0 is installed.
Anyone any clue? I know I ask a lot but I'm searching the internetz for 2 days now and I'm devistated.
THNX a great bunch!!!
ciao
Valentijm
PS Copy/paste a part of the text from a guy from the internet who had exactly the same problem as I did but his thread ended a few months ago without result.
Just 30 minutes after my post I magically had all the dots correct and that blind!!! So turned on USB debugging and got rid of lock pattern. It was a nice three days of my life Guess there was no solution than getting lucky like I did or screen replacement and getting all your data removed.
ciao

Broken Screen - any chance of recovery?

Before I throw it away, is there any way I can get data off my phone? Screen repair is more than the cost of a new phone...
I dropped my phone and the screen is very badly shattered, the phone unlocks using finger print but it's just a mess of pixels and colours - can't make anything out, nothing happens when I touch and I can't see enough to put it in developer mode.
I've tried a few bits of software but they all seem to need it to be in developer mode. I've tried downloading the adb toolkit but it's not listed when I try "adb devices". I've tried using the google drivers, putting it in recovery mode etc.
When I connect it to windows it shows as an external drive and loads hisense, I can't access any files on the phone. I've tried connecting it to a monitor using the USB C to HDMI cable I use for my windows laptop but nothing.
Thanks

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