Volume control only affects right BT earbud - Samsung Galaxy Tab S7 / S7 Plus Questions & Answer

On a galaxy tab s7+, the tablet's volume control only changes the audio level for the right Bluetooth earbud (Bose quiet comfort).
The left earbud is stuck at a medium volume. The right earbud follows the media volume adjustments normally. In other words, it can be either louder or quieter than the left depending on how I set it. Of course, what I actually want is for both ears to stay equal across all volume settings.
Only the tablet is affected. The earbuds don't have this problem with other devices such as my android phone.
The tablet 's internal speakers work normally and stay balanced at all volumes.
Cold rebooting the tablet did not fix it. Neither did unpairing, resetting, and re-pairing the earbuds. Both the tablet and earbuds are up to date. The audio balance setting is normal in the Accessibility settings, and has never even been touched.
What a strange problem, isn't it? I've tried searching extensively, but all the results that show up are for audio entirely failing to come out of one side, or for people asking how to change the balance. This problem is totally different. Hopefully someone here is familiar with solving an issue like this! Any help is appreciated.

Try a network reset.
Clear system cache.
Try in safe mode.
Try a hard reboot.
Double check all audio settings... all of them.
If those don't work clear data on all associated apks. Try going back to their factory load versions.
Try updating them if still not working.
A hidden setting may have been alter. Poorly written 3rd party apps can do this. The issue may not appear until after the app is uninstalled.
It is preferable to find the root cause than do a factory reset as the issue is likely to reoccur.
Probably not a hardware issue.
Try reverse stereo and mono output if available and see how it behaves. It will give you clues to the cause.
If you factory reset be very careful which 3rd party apps you load. Load one at a time and test.

Thank you for your help! I've investigated it some more and found out more about the problem.
Once the headset is connected, three of the four volume sliders in the system audio controls no longer work as expected, and one of them is questionable. These are the results of testing the four sliders. (Each one plays a test sound through its own channel. I don't think channel is the right word, but I can't remember the right one.)
Ringtone: The test sound plays in both earbuds, as well as the internal speakers. It follows the volume slider perfectly, so no bug there. Still, I don't know whether it's normal to route the sound to both the headset and speaker outputs simultaneously.
Media: This channel has the volume bug. The test music plays at an unchangeable volume in the left, but it follows adjustments correctly in the right. The internal speakers are silent, as they should be.
Notifications: This volume slider has no effect, and the test sound's behavior is strange:
It plays through the left earbud at the unchangeable medium volume, but it plays through the right earbud at whatever level the Media slider is set. Internal speakers are silent, as they should be.
System: Same issue as Notifications.
Once bluetooth is disconnected, all sliders properly control the internal speakers.
What a rabbit hole this is turning out to be. I'm really hoping to avoid the hassle of a factory reset, but the following fixes have not worked:
Network reset, Clearing system cache, Safe mode, Hard reboot, Going over all audio and accessibility settings with a fine toothed comb, Muting and unmuting, Mono audio. (Even in mono, the left is unchangeable and the right obeys the Media slider.)
As for clearing the right apk data, I don't think it's even displaying the relevant apks. I don't see any of the ones I'd consider relevant if this were my Pixel phone. I looked for the option to display system apps, but all I found was a "Samsung apps" list with nothing that seems specific to bluetooth or audio.
My next move is uninstalling anything that plays media, though that'll probably be later this week. In the meantime, any more ideas on how to find and fix the root cause would be much appreciated! I'm hoping the info from the volume sliders can help narrow down the problem.

Update: fix found! I did both a network reset AND accessibility settings reset, then reconnected the headset. I'm thinking it was probably the accessibility reset that did it, but I'm mentioning both together in case that's the secret.

Do some Goggle searches.
Backup critical data. Unistalling apps is probably a waste of time. Play with for a bit until you fix or are tired of playing with it.
Factory reset. If that doesn't get it, it's either firmware or hardware.
Generally firmware doesn't get corrupted unless there's a hardware failure.
It's entirely possible you missed something. It's taken me a week or more sometimes to track something down. Give it some more thought.
When did it start?
What preceded it?
What codec is running when it works?
Try changing the codec and look at the bt options in Developer Options.
Play with it... Androids wuv attention

Related

[Q] Audio Issues w/ DSP Manager?

Anyone else have issues using DSP Manager at high volumes? The issue happens when using the phone speaker or headphone jack (didn't test bluetooth) and setting volume to ~85% or higher. The resulting sound is a lot of high pitch squealing that I imagine would be similar to what you would hear with a decoder issue.
To replicate the issue:
1) Launch DSP Manager, choose Headset (if you choose headset, I wouldn't put your headphones on for this test...or if you're running a line out to a stereo receiver, turn your volume all the way down) or Phone Speaker and disable all effects or select Menu, Reset.
2) Play any mp3 or streaming audio (ie Slacker, Pandora), adjust the volume to be within 1-4 clicks of max.
3) Go back to DSP Manager, enable Equalizer, and then adjust the low frequency slider (leftmost slider) to be above 0.
4) At this point, the sound issue should be noticeable if you're experiencing the same issue I am.
If someone can please test this and confirm they have the same issue I would appreciate it. I didn't find any other reports of this issue, but if it's a known problem, can someone please point me in the right direction to resolve the issue? I've tried this on 4 different ROMs (I think they may all be Cyanogen based) and I have the same problem with all of them.
Thanks in advance for any input.
Sorry man I couldn't replicate it on Nonsensikal 8.8. Used Pandora, set volume to within 2 clicks of max, and set <100 hz to .2 .4 and .6. Didn't get any kind of squealing. This was on phone speaker. I have had weird DSP issues in the past though. Just didn't care enough to try it on all the froyo roms.
Sent from my nonsensikal froyo using XDA App
cryptiq said:
Anyone else have issues using DSP Manager at high volumes? The issue happens when using the phone speaker or headphone jack (didn't test bluetooth) and setting volume to ~85% or higher. The resulting sound is a lot of high pitch squealing that I imagine would be similar to what you would hear with a decoder issue.
To replicate the issue:
1) Launch DSP Manager, choose Headset (if you choose headset, I wouldn't put your headphones on for this test...or if you're running a line out to a stereo receiver, turn your volume all the way down) or Phone Speaker and disable all effects or select Menu, Reset.
2) Play any mp3 or streaming audio (ie Slacker, Pandora), adjust the volume to be within 1-4 clicks of max.
3) Go back to DSP Manager, enable Equalizer, and then adjust the low frequency slider (leftmost slider) to be above 0.
4) At this point, the sound issue should be noticeable if you're experiencing the same issue I am.
If someone can please test this and confirm they have the same issue I would appreciate it. I didn't find any other reports of this issue, but if it's a known problem, can someone please point me in the right direction to resolve the issue? I've tried this on 4 different ROMs (I think they may all be Cyanogen based) and I have the same problem with all of them.
Thanks in advance for any input.
Click to expand...
Click to collapse
I have the same exact problem. I cant even move anything without it going crazy. im running CELBFROYO 2.9
Thanks for your feedback guys, I'm going to try out Nonsensikal 8.8, will report back later.
Edit: I tried Nonsensikal 8.8 and still had the audio issues. Did a little research and I thought maybe I was experiencing "clipping". I don't consider myself an audiophile so I wasn't really sure if this was an accurate diagnosis of my issue. This lead me down the path to try out the Mixzing app since it has a built in EQ. Since the Mixzing EQ only functions on audio thru the Mixzing player, it's not an end-all solution since I find myself pulling up Slacker when I want a change of pace from the mp3s I have on my SD card, and the Mixzing EQ does not function for streaming music.
Anyway, I found the EQ in Mixzing to be quite helpful as it appears to actually detect when clipping is occurring and notifies you by change the EQ bands to red. The clipping I experienced thru Mixzing is not comparable to what I hear when using DSPManager. The Mixzing clipping results in the audio cutting out for a given frequency range - for example when clipping occurs when a bass drum is playing, you don't hear the full range of sound of the bass drum, the low frequency is cut off. What's also noteworthy here is that thru Mixzing, I was able to rectify the clipping issue by simply re-adjusting the sliders to their previous positions and the sound output was corrected. Whereas with DSPManager, resetting the sliders didn't fully resolve the audio issue, I was still able to discern a high pitch whine especially during quiet portions of a song until either the song ended, or I disabled the EQ. If this were related to a clipping issue, I presume the squealing I hear would go away when I reset the sliders to their previous positions, since the squealing persists, I think it's probably a decoder issue.
Something else I learned here, perhaps already evident to other users, is that for each frequency band you adjust in Mixzing, it requires additional processor resources. This might explain why the Eris (not sure if this plagues other phones) struggles here. And on that note, I was using my Eris to test the waters and help me determine if it's worth rooting and dropping a custom ROM on my Incredible. Since this sounds like it can potentially be a resource issue, and I haven't found other users on different phones experiencing this issue, I guess I'll take the plunge and try a custom ROM on my Incredible.

Atrix Volume Problems

Hi,
I've been having consistent problems with volume, specifically being too low, and especially while connected to a bluetooth headset. I also noticed some odd, and likely related, behavior with the volume in general.
Here's how I see it: Start some music playing. Go to Menu > Settings > Sound > Volume and scrub the Media volume slider back and forth from 100% to 0% and back (and repeat).
On my Atrix, the max sound gets consistently lower each pass until it's silent, even at 100% setting. I think this is part of the issue with the media volume. As I adjust it up and down it loses some peak volume each time. I can bring it back up with a lot of tinkering (mostly through the OS volume controls and in PlayerPro), but I have not found the formula to deal with this in a normal way.
Has anyone else seen this, or can suggest a way to prevent or restore these volume anomalies? Running GB and rooted. Thanks!
I haven't seen this specific issue, but if you think the Atrix has volume problems, go try to use the Infuse without voodoo sound.
Are you saying I should try an Infuse ROM? I'm not sure what you're instructing me to do. Sorry for the extra clarification needed.
No, I'm just saying that your issues could be worse. The Infuse is another phone. Disregard my post if it confuses you.
I use PlayerPro also and have no issues over BT. I start my music playing, turn media volume up full via the volume up button, then control volume level after that with my headset.
I never go into the volume in settings, as it is greyed out for me. I am set on silent and vibrate always as I spend a lot of time in meetings.
My issue is not with PlayerPro or even BT (though it is more noticeable with it), the problem is that the audio gets progressively lower as I raise/lower the volume. PlayerPro does have some volume settings, which is why I mentioned it here.
I found an app called Volume+ that works fine with my rooted Atrix. It boosts the bluetooth audio. I still have the problems I listed above, but this one app may enough to get me over the hump.
I still would like to know what causes the strange volume behavior I'm experiencing above.

All three audio channels to mute bug?

Hi,
Has anyone had the bug where suddenly, all three audio channels are muted (the three icons have the crossed bar across them). The whistle notification still plays, and FM radio still plays, oddly, but can't play podcasts nor the audio player.
Rebooting seems to be the only way to fix.
Any ideas?
I don't recall getting that bug before installing a Time telling app (EQ STime). Will uninstall to see if that's the culprit...
As you already have guessed, usually apps are the culprit and playing around with the volumes.
d4fseeker said:
As you already have guessed, usually apps are the culprit and playing around with the volumes.
Click to expand...
Click to collapse
Yeah, I'm fairly sure that's the culprit. But is there a way to restart the sound system without rebooting the phone? (Everytime I reboot I've to turn off wifi mode in #0011 which is annoying.)
(Killing the buggy app does not reboot the sound system obviously)
The audio server should be fine, most likely audio is only muted across the board.
Install the app 'Audio Manager ' to set the different volumes.
d4fseeker said:
The audio server should be fine, most likely audio is only muted across the board.
Install the app 'Audio Manager ' to set the different volumes.
Click to expand...
Click to collapse
I do wonder, since all three volumes can be adjusted when pressing volume button, but I can't make them unmuted.
As for an Audio Manager, have you one to recommend that works great on the S3? The first few results from the play store have pretty negative reviews...

[Q] Very weird and frustrating volume issue

Hello all,
I am experiencing a very weird volume issue. I'm debating sending the phone in for the insurance, but I heard that this phone has stopped being sent back as a replacement, my buddy with the same one had to pick a different one. So I would like to find a workaround
Problem:
The volume is inconsistent, very much so, but only at very intermittent times, sometimes frequently. It starts at one of the two levels, low and high, and switches between the two sometimes 5 times in a few min or once every few day. it occurs across every application and every re-install of the venom rom.
It is a problem because 1. it is annoying, and 2.I have a very loud sound system in my car.
Normal loud listening volume is around 20-23 out of 35. i can turn it all the way up with no distortion and it is extremely loud at this point, loud enough to damage ears easily. When I turn it up that loud(at festivals) I like to wear earplugs in it. When I'm just driving I don't need it that loud, but I always ride to taste with the volume. Sometimes i don't look at the volume level on my car, the volume on my phone is up all the way but it has decided to take a low level to start today. While driving and not looking at the volume, just listening to it, i will usually set my volume at 33-35, then the phone decides to jump to it's loud setting making me cringe and swerve in pain and surprise as I sound like a rattling venue driving around. I have mostly solved this by just using my ipod. But I really like having spotify and pandora in there. plus android kicks ass, my ipod feels like a backup hard drive in it's waterproof case
Have Tried:
Pushing volume button up(does nothing when low)
Rebooting
Re-installing os
Bluetooth vs aux (both same problem)
resetting Bluetooth connection
removing and and pushing in headphones
placing a call
Guess:
it appears to not affect calls or ringer volume, just media volume, even speakerphone is unaffected. my guess is something in the audio processing section due to it affecting bluetooth and aux out. I have ruled out speaker, installed programs, connection type, time of day, specific mp3's, temperature, movement and what i'm doing on it. It is really stumping me, usually I can figure out what is broken on the inside of things hardware related, but I don't know the inner workings of this phone exactly.
Would like:
To know what is actually going on. A fix would be awesome, but I mainly want to know what it could possibly be. It has confused me for too long.
To know if the phone can be replaced for the same model to hold out until next summer
Would not like:
To be told to just get a new phone. I like this one and the rom on it. plus i already paid for it and a new battery. i will live with the issue until next summer if need be
Any ideas?
Which media player are you using? Since it only occurs during media playback perhaps a different media player will give you some insight
j13smiley said:
Which media player are you using? Since it only occurs during media playback perhaps a different media player will give you some insight
Click to expand...
Click to collapse
I usually use power amp.
Though the problem occurs across that, the stock media player, Pandora, spotify, youtube, flash videos. pretty much everything except for calls and ringer.
Try using a app that (re)sets the volume every time you connect to the radio via Bluetooth. I use a car dock that automatically launches my car app (car home ultra) when the phone is inserted, and the app then automatically sets the Bluetooth media volume to a preset volume every time.
Sent from my Fireball using Tapatalk Pro

Samsung Galaxy S9+ Speaker issue

I have a Samsung Galaxy S9+ with a strange issue..
After restarting it, all seems well.. Ring volume is fine when the phone is called.. In about less than an hour, the ring volume dies down to being so low that when it's in your pocket you can't hear it. Restart fixes it again for a few minutes.. I've done a lot of analysis and worked out that what happens is the bottom speaker simply goes silent. When it works fine, I can enter *#0*# and test the both, bottom and top speakers and all is well. When the ring tone goes almost silent, the same test reveals the bottom speaker is completely silent. The strange thing is that the bottom speaker works after restart for a variable amount of time. For instance, I had it on a flat surface and it called it every 10 minutes. After about 50 minutes it suddenly went silent. Also, after restart, if I play a music file it starts out fine and plays fine for half to one and a half song. i.e. it will after a while suddenly go mute and the only sound comes from the top speaker, which is of course a lot lower. I think this is not software related, because I've done a factory reset, which didn't change anything. I know that both the top and bottom speakers are drive by separate MAX98512 Audio Amplifier chips, so that seems to indicate the bottom speaker chip seems to cut out after some usage. The phone is out of warranty, so returning it to Samsung might be costly as they would simply quote for replacing the main board (That is where the amplifier is located.) I've gone into debug mode (*#0283#) and done a dump, which I then copied to an external SD card. I've tried to find any errors in the messages related to this i.e. max98512 hw and debug messages, but I'm not used to reading these. My remaining option is to rip it open and follow the diagnostic procedure to check if the MAX98512 chip is faulty or not. What bugs me is the fact that it works fine after restart and then suddenly dies! Anyone had any experience with an issue similar to this?
I have some issue .
did you solve the problem?

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