My smartphone was written a third-party image and installed Magisk and some modules. But attempts to launching the screen after a long idle time (the screen is black) will cause System UI into "Not responding" status. For example, I set an alarm clock at night, and in the morning, the smartphone will ring normally but the screen cannot work, not responding with any clicks. Then for about a minute I can just long press the power key and choose to restart or shut down (in this occasion the UI goes into another style, not the same as MIUI's). Sometimes clicking and pressing the buttons madly will cause a small window which reads "System UI is not responding". Restarting, shutting down and choosing to relaunch the System UI in that window will fix the problem temporarily.
I think the problem may be confused and complicated because of the third-party system and those Magisk modules. I am just waiting for a way to extract the useful logs or to debug it, thus helping me to open an issue to the system developers.
Send out the logcat by executing' ADB logcat' and upload the resultant file here.
LR7875 said:
Send out the logcat by executing' ADB logcat' and upload the resultant file here.
Click to expand...
Click to collapse
Should I execute the command immediately after a UI crash? Or any time?
Little_Ye233 said:
Should I execute the command immediately after a UI crash? Or any time?
Click to expand...
Click to collapse
Execute this command when you faced a ui crash and uses the 'system ui not responding' window to solve it(do not reboot), and unlocked the phone.
LR7875 said:
Send out the logcat by executing' ADB logcat' and upload the resultant file here.
Click to expand...
Click to collapse
Should I execute the command immediately after a UI crash? Or any time
LR7875 said:
Execute this command when you faced a ui crash and uses the 'system ui not responding' window to solve it(do not reboot), and unlocked the phone.
Click to expand...
Click to collapse
OK, I will do it on tomorrow morning.
LR7875 said:
Execute this command when you faced a ui crash and uses the 'system ui not responding' window to solve it(do not reboot), and unlocked the phone.
Click to expand...
Click to collapse
I'm sorry to make you wait for a long time! The attachment is the logcat file. It contains two crashes today and yesterday. Today's crash was on around 6:50 and yesterday's was on around 6:00.
It's a pity that I didn't set an alarm clock yesterday and today's crash didn't last long. The screen revived from the crash just after I clicked several times. Maybe it's the clock that just slows down the device.
[logcat_2.log](https://raw.githubusercontent.com/filearchives/filearchives.github.io/main/logcat_2.log)
[DELETED]
Related
I have been talking this over with Condemned Soul but wanted to see if anyone else has ran into this problem since he & I are both confused.
My fiances phone has been force closing a lot lately aka com.android phone not responding. I saw the first force close when I tried flashing Tazzs cm7 on his phone so thats when I first put on gsb 1.2
I switched his over to Sheds GSB on the 8th and it was great everything was fine but then I decided to try to improve on a few settings and when I restarted the phone it decided to start force closing.
I reflashed the rom and the gapps and everything seemed fine but then I wanted to put cs skull theme on his phpne since we had it on Kaos v9 but then when I restarted the phone after flashing the theme it force closed again.
So then I reflashed the rom and gapps again and got all his apps and settings all back how he had it and decided to do a Nandbackup so that we wouldnt have to keep reflashing the rom again and once I restarted the phone after the nandbackup it force closed again.
Long story short I reflashed the rom and gapps and now am in the process of getting his apps and settings back how he had it once again.
Am I doing something wrong to make it keep force closing? I would like to make a nandbackup at least for him so that we wont have to keep setting up his phone.
Thank you for any help
When you say you flash the ROMs, do you also do a wipe beforehand? If not, try doing a wipe and then install and see if that changes anything.
Yes I wiped both the factory and dalvk sorry I thought I mentioned that. lol.
labnjab said:
Yes I wiped both the factory and dalvk sorry I thought I mentioned that. lol.
Click to expand...
Click to collapse
Its a problem that happens on certain ROMs with certain themes. Not sure there's a fix for it, I just got around it by not applying the phone.apk theme.
zerocool79346 said:
Its a problem that happens on certain ROMs with certain themes. Not sure there's a fix for it, I just got around it by not applying the phone.apk theme.
Click to expand...
Click to collapse
phone.apk wasn't changed in the theme. Strange part is it's only on the one phone and haven't heard of it on any of the others.
CondemnedSoul said:
phone.apk wasn't changed in the theme. Strange part is it's only on the one phone and haven't heard of it on any of the others.
Click to expand...
Click to collapse
That is odd.
Update:
This is still causing issues. Going to try and format the sd like tazz suggested, but moving my phone.apk to his didnt work, and yesterday he had to restart his phone and it did it again and needlessto say hes not very happy with his phone. Says its not reliable at all. If anyone else has anything else I can try it would be a big help. I have tried searching on google but dont find a whole lot of information. I just wish I could figure this out its got to be something I did or something stupid that I am missing.
There are a couple of next steps you can take.
If the problem is a software configuration issue, then it is possible that you will see the reason for the FC in the logcat.
The system logcat is designed as a "circular buffer" (in a way that it has a maximum size) - once you fill it to capacity, each new record which is added to the end causes information at the beginning to be lost. But, this also means that if a FC occurs, so long as you "dump the logcat" within a reasonable period of time after the FC happens, you will capture the moment in time that the FC occurred,
Generally, the "logcat" buffers get filled to capacity quite quickly at boot time (because there is lots and lots of "android" app activity), and quite a bit slower after the phone has been completely booted. If you are trying to capture a logcat event during the first boot, you need to continuously capture output to a file on your PC (it will be quite large) - but once the phone has completed booting, so long as you "run a logcat" within 5 or 10 minutes after a FC occurs, the relevant event(s) will be in the logcat.
If you want to capture it during the first boot cycle of a freshly flashed ROM, probably you ought to have a PC attached and dump the prodigious output to a file on the PC, as in
Code:
C:\MyWindozePC> adb shell logcat -v time > LogcatFileOnMyPC.txt
So long as the ROM you have flashed has "USB debugging" turned on by default, you can run the above command about 10-15 seconds after you see the 3 skating droids, and it will continuously place output into the local file on your PC. You need to interrupt the above command (Control-C) to get it to stop; you would usually do that a few seconds after you saw the FC, and then you would know that the log entries you are looking for at the end of the file.
(Note that logcat dumps are usually huge - don't bother trying to look at them with a text file viewer on the phone - they suck at handling large files... well, at least the ones that I have tried).
You could also instrument this on the BF's phone in a way where he can capture the info to the SD card anytime he is using the phone during the day with a couple taps of the screen, and then you could look at the logcat(s) later at your leisure - for instance by using Gscript Lite, and a simple script like this:
Code:
#! /system/bin/sh
_LOGDIR='/sdcard/logcats'
if [ ! -d ${_LOGDIR} ]; then
mkdir ${_LOGDIR}
fi
_tstamp=`date +%Y%m%d-%H%M`
logcat -v time -d > ${_LOGDIR}/logcat_${_tstamp}.txt
With this method, you just need to train him like a monkey to press the right keys after a FC occurs. If he's a clever monkey, you could even train him to send the logcat files to you via e-mail.
If the problem is due to an intermittent hardware issue with the phone, that will be tougher to identify. About the best you can do to make that determination is to return the phone software to stock and use the phone without installing any apps for a reasonable period of time and see if the problem continues to occur.
cheers
bftb0
Thank you for the detailed reply bfbt0 I was about to msg you when you responded.
I will have to give what you mentioned a try.
Is the gscript lite what I use for the adb shells or do I need another app as well. I have never done anything with adb or if I have it was something simple.
To clarify I would have to get his phone to fc again which is easy to do and then run a logcat. It sounds easy through the pc I just want to make sure I do it right. I would make a folder dedicated to where the logcats would be stored and then run it in the gscript lite? Meaning run the first code you posted.
Update ~ Never mind I found you had to have android sdk on your pc Im downloading that now. I still may need help tho.
labnjab said:
Update ~ Never mind I found you had to have android sdk on your pc Im downloading that now. I still may need help tho.
Click to expand...
Click to collapse
GScript Lite is a free app on the market. It was put together by XDA member "rogro", and he has a paid version as well if you want to throw a couple bucks his way.
Using the script above with Gscript (Lite or Pro), you don't need to be tethered to a computer nor set up the SDK and drivers. (Only when you want to capture a full first ROM boot do you need to use a PC (because the logfile grows so big in that specific case).
If you can force the FC to occur, then using the Gscript Lite script I showed above will capture the information you want.
bftb0
PS There is a brief outline of how you load a script into Gscript Lite in that "Universal Root for Dummies" thread over on AF.
cheers
Thank you I will try that tonight and hopefully can figure out what the issue is
labnjab said:
To clarify I would have to get his phone to fc again which is easy to do and then run a logcat. It sounds easy through the pc I just want to make sure I do it right. I would make a folder dedicated to where the logcats would be stored and then run it in the gscript lite? Meaning run the first code you posted.
Click to expand...
Click to collapse
That code I posted checks to see if a folder exists, and if not creates it - /sdcard/logcats
No need for you to do it manually; the first time the script runs it creates that folder
But, yeah - wait for the FC to happen and then run that script within the next couple of minutes (no real hurry). It is also useful to make note of the time the phone displays when the FC occurs - it will be easier to find things in the logcat file by timestamp if you do that.
bftb0
Thank you I will do that as well. Thanks also for taking the time to help me.
I did the code on my phone to make sure I did it right and it gave me an error
says cannot create/logcat_20110222-1558.txt read only file system
did I do something wrong, just want to make sure that I can get it right before attempting it on his phone tonight. Thanks in advance.
labnjab said:
I did the code on my phone to make sure I did it right and it gave me an error
says cannot create/logcat_20110222-1558.txt read only file system
did I do something wrong, just want to make sure that I can get it right before attempting it on his phone tonight. Thanks in advance.
Click to expand...
Click to collapse
If you typed that script in by hand, you made a typo.
I checked it by cutting and pasting it - and then I tested it afterward, and it worked.
Probably you bolluxed up the _LOGDIR variable, or you inserted a space in the logcat command where there should not be one.
I would suggest that you cut and paste, rather than type.
Hmmmm... it occurs to me that those little "scrolling CODE text boxes" don't render correctly on the phones browser. Here's the same script, but without enclosing it in [ CODE ] [ /CODE ] tags:
#! /system/bin/sh
_LOGDIR='/sdcard/logcats'
if [ ! -d ${_LOGDIR} ]; then
mkdir ${_LOGDIR}
fi
_tstamp=`date +%Y%m%d-%H%M`
logcat -v time -d > ${_LOGDIR}/logcat_${_tstamp}.txt
Thank you for all your help. I got it to work and come to find out I didnt even need to use that program because it hasnt forced closed yet. He said he wiped the phone a bunch of times the other day when he was trying to get it back up and running when it forced closed on him while at work and now i rebooted it and backed it up and that usually caused a problem, so far so good.
I am tho going to format the sd card and redo the rom again just to be sure this problem doesnt happen again. Thank you again for all the help.
On some builds (even though it shouldn't be required) it is necessary to wipe multiple times. On Tazz's earlier builds of GB, people reported having to wipe 3x or more to get it running smooth. Always make sure you do a nand backup before flashing in the future lol. Hopefully the phone stays running good! If not, people are always here to help!
Sent from my Ginger Tazz using XDA App
i have been experiencing some force closes and random restarted, is there a program that can tell me what caused it or what app caused the error.
Not really a simple way to troubleshoot that. Did you do a full wipe prior to flashing whatever ROM you're running? Trying booting into recovery and wiping dalvik/cache, that can fix plenty of small issues.
bluephi1914 said:
i have been experiencing some force closes and random restarted, is there a program that can tell me what caused it or what app caused the error.
Click to expand...
Click to collapse
yes, logcat will show you, but you have to kinda know what you're looking for. There are some logcat apps on the market or you can logcat through ADB.
Also, random app FCs aren't all that weird, BUT if you are getting them consistently you could very likely fix it by fixing permissions in recovery.
If you fix perms and the issues persist, feel free to pull a logcat of the app crash, and either PM me the .txt file or link it here via pastebin.com. I am no expert but I could try to help. But again, fix perms first, that'll probably work.
bluephi1914 said:
i have been experiencing some force closes and random restarted, is there a program that can tell me what caused it or what app caused the error.
Click to expand...
Click to collapse
Yes, there is a way but it requires a bit of technical knowledge. Assuming you have the motivation, acquiring the knowledge shouldn't be an issue.
If you're familiar with how to use ADB (Android Debug Bridge), this program allows you to access a log Android creates on the device where all applications output errors, debug, warning and verbose information.
From the command line, you'd run, adb logcat or adb shell logcat. If you prefer to have a bit of a GUI, run ddms which is also packaged inside the Android SDK.
There is an Android application called aLogCat for free in the Android Market which offers a GUI on the device for viewing this information. Feel free to also try this method and see which works best for you.
Essentially, this log will contain a lot of information. HTC coders seem to lean on the side of outputing a lot of information.
This log is real time, it will scroll as the applications output information. The best way to find the FC is to trigger the FC and immediately look in logcat for the details. They should be flagged by E, for error, followed by some type of name convention for the application. There will generally be anywhere from 5-15 lines of output in logcat when an application force closes.
Once you're able to locate the FC error output in logcat, feel free to post back up here and we can attempt to give some feedback.
Understand, sometimes the issue is the result of the application developer's poor coding or not being able to forsee a potential error. Other times, the solution is as simple as wiping dalvik-cache or wiping the application's settings causing it to start again from scratch.
Hope that helps! Good luck!
joeykrim said:
Yes, there is a way but it requires a bit of technical knowledge. Assuming you have the motivation, acquiring the knowledge shouldn't be an issue.
If you're familiar with how to use ADB (Android Debug Bridge), this program allows you to access a log Android creates on the device where all applications output errors, debug, warning and verbose information.
From the command line, you'd run, adb logcat or adb shell logcat. If you prefer to have a bit of a GUI, run ddms which is also packaged inside the Android SDK.
There is an Android application called aLogCat for free in the Android Market which offers a GUI on the device for viewing this information. Feel free to also try this method and see which works best for you.
Essentially, this log will contain a lot of information. HTC coders seem to lean on the side of outputing a lot of information.
This log is real time, it will scroll as the applications output information. The best way to find the FC is to trigger the FC and immediately look in logcat for the details. They should be flagged by E, for error, followed by some type of name convention for the application. There will generally be anywhere from 5-15 lines of output in logcat when an application force closes.
Once you're able to locate the FC error output in logcat, feel free to post back up here and we can attempt to give some feedback.
Understand, sometimes the issue is the result of the application developer's poor coding or not being able to forsee a potential error. Other times, the solution is as simple as wiping dalvik-cache or wiping the application's settings causing it to start again from scratch.
Hope that helps! Good luck!
Click to expand...
Click to collapse
YOU HAVE GOT TO BE KIDDING ME... LOL as soon as i typed "adb logcat" at the command prompt in windows, the screen immediately fills up... and like you said its real time so it doesn't stop.
When "ADB logcat" is typed how far does this log go back. I think i typed it about 5-10 minutes after the restart....or random hot reboot. was this to long ???
Most of the lines begin with D/ or I/ or or V/ didn't see any E .... but im currently scrolling back through all of the output in the CMD screen, i had to unplug the phone to get it to stop scrolling.
il Duce said:
yes, logcat will show you, but you have to kinda know what you're looking for. There are some logcat apps on the market or you can logcat through ADB.
Also, random app FCs aren't all that weird, BUT if you are getting them consistently you could very likely fix it by fixing permissions in recovery.
If you fix perms and the issues persist, feel free to pull a logcat of the app crash, and either PM me the .txt file or link it here via pastebin.com. I am no expert but I could try to help. But again, fix perms first, that'll probably work.
Click to expand...
Click to collapse
typing "ADB logcat" from the command prompt in windows doesn't give me a .txt file does it?
bluephi1914 said:
typing "ADB logcat" from the command prompt in windows doesn't give me a .txt file does it?
Click to expand...
Click to collapse
Try to use the Fix Permissions Opinion in the Rom Manager App! That May Help...
Here's a Screenshot...
PMGRANDS said:
Here's a Screenshot...
Click to expand...
Click to collapse
Ok.. downloaded ROM Manager and ran Fix Permissions. Hopefully that will fix any issues that I had.
bluephi1914 said:
YOU HAVE GOT TO BE KIDDING ME... LOL as soon as i typed "adb logcat" at the command prompt in windows, the screen immediately fills up... and like you said its real time so it doesn't stop.
When "ADB logcat" is typed how far does this log go back. I think i typed it about 5-10 minutes after the restart....or random hot reboot. was this to long ???
Most of the lines begin with D/ or I/ or or V/ didn't see any E .... but im currently scrolling back through all of the output in the CMD screen, i had to unplug the phone to get it to stop scrolling.
Click to expand...
Click to collapse
D is debug, I is Information, V is verbose and E is Error. All FC messages will start with E although, sometimes other logcat information will help make the FC easier to understand. I usually gather them all around a specific FC and narrow it down as I go.
I don't recall the buffer limit size to logcat, but it is generally best to grab the logcat as soon as the FC issue occurs, that way the issue will be closest to the end of the buffer. This makes it easier to locate and less likely to be pushed out of the buffer.
bluephi1914 said:
typing "ADB logcat" from the command prompt in windows doesn't give me a .txt file does it?
Click to expand...
Click to collapse
no, by default it updates the screen in real time, to have it dump to a text file, adb logcat > logcat.txt . you might need to hit cntrl+c to stop it as it will continue to write in real time to the log file until you exit. the exit command is cntrl + c to kill the process, same as exiting.
Hope that helps arm you with another skill!
edit: in the last month since i originally posted my first answer, i found an application on the market, which is essentially a GUI for logcat called aLogCat. the developer open sourced his code and the application started in 2009. seems to work very well.
source code: http://code.google.com/p/alogcat
Although I've made fundamental protection in the Xposed module of Greenify (especially in 2.6 beta 10), some of you are still experiencing bootloop if experimental Xposed-based features are activated.
It's really hard to dig these issue without logcat since Android devices and ROMs are highly diverse (fragmented). But logcat in the bootloop case is understandable harder to capture than regular crash issues.
If you are one of the bootloop victims, and would like to help me on this issue. Please follow this instructions to capture a proper logcat for the bootloop issue:
1. Download and install ADB tool, either as standalone package or from the Android SDK.
2. Connect your device with a PC or laptop with USB cable.
3. Enable developer options on your device. (this must be done before the bootloop happens)
4. Test logcat capturing by typing this command in shell (or command prompt): "adb logcat -v time -d" (without quote marks), if you see plenty of log scrolling through the screen and finished, it's ready.
5. Trigger the bootloop, then after the device reboot, type this command in shell: "adb logcat -v time > logcat.txt", if you read "waiting for device" and the command continues running, that's OK.
6. Wait until the last command to finish and return to the shell, then you will get a "logcat.txt" file in the current path (usually the root path of your user home / folder). Send it to me via email (or pastebin.com).
If the command does not finish in a long time, just press "Ctrl + C" to end it, and send me the logcat.txt if it's not empty.
Thanks very much for your effort to help diagnosing this issue.
I had some severe boot loops on a CM12 device last night, I think it was just soft reboots not hard (no way to confirm it, sorry). It was running in root mode. I think a play store update cured that one. The SuperSU logs confirmed it was the item requesting access just before soft reboot.
I also had severe soft boot loops on my Moto X OTA 4.4.4, running in boost mode. Updating from play store (to 2.6.1), or disabling the xposed module auth for Greenify would not fix it. Only blocking SuperSU access fixed it. I just verified that granting SU back again to Greenify immediately causes soft boot loop.
Unfortunately, the effected device is a work unit with sensitive information, so I cannot post anything. I can try limited requests if you have any.
Waking a hibernated system app (Spotlight Player) caused a soft reboot, but it appears its working properly now going back into hib and back.
Good evening all.. Just looking for some help if possible. I absolutely love Remix OS and I am really enjoying it so far. I have a dell inspirion 3000 11 inch 2 in 1 laptop. Everything works like a champ and its super smooth. I've installed to my hard drive with a window 10 dual boot. My issue is this: It will randomly just freeze, no matter what I am doing. browsing the web, looking at settings, watching a video, etc. It just freezes and then i have to hold the power button down to reboot. (is there a shortcut key or something to try to kill a task or is the power button the only option?) does anyone else have this issue? I've tried the latest update and that seemed to make it worse, so i downgraded but it still happens from time to time.
Any help or advice would be wonderful.
If you're using a Nvidia GPU, it's most probably a nouveau driver issue that will be fixed in the next kernel update.. Most probably in the next 1-2 updates.
@Dieseltown it's hard to say what causes the freeze, but we can try to find out:
1. You can go to Settings > Experimental Features > Enable ALT-F1 terminal console
2. When the freeze happens, press ALT-F1.
If it successfully switches to console then go to step 3. if not go to step 6.
3. Enter
Code:
logcat
and take a picture showing the output (it will take some time before it reaches the end of the log)
Instead of that you can press CTRL+C to terminate logcat and then request the logcat to be saved in a file by entering:
Code:
logcat > /sdcard/logcat.txt
Wait some time - 1 minute should be enough. Then press CTRL-C again.
4. Enter reboot -p (not just reboot because this tends to fail more).
5. Start the PC again go to your personal data directory and send us the logcat.
6. If the above isn't possible, then do step 3. right after bootup, but only do the save to file part. Don't press ctrl-c after requesting logcat file - press ALT-F7 instead to switch back to GUI and use your device until it freezes. The logcat will be saved through all device uptime.
Then reboot and get the logcat file uploaded.
Sent from mobile
Vioner said:
@Dieseltown it's hard to say what causes the freeze, but we can try to find out:
1. You can go to Settings > Experimental Features > Enable ALT-F1 terminal console
2. When the freeze happens, press ALT-F1.
If it successfully switches to console then go to step 3. if not go to step 6.
3. Enter
Code:
logcat
and take a picture showing the output (it will take some time before it reaches the end of the log)
Instead of that you can press CTRL+C to terminate logcat and then request the logcat to be saved in a file by entering:
Code:
logcat > /sdcard/logcat.txt
Wait some time - 1 minute should be enough. Then press CTRL-C again.
4. Enter reboot -p (not just reboot because this tends to fail more).
5. Start the PC again go to your personal data directory and send us the logcat.
6. If the above isn't possible, then do step 3. right after bootup, but only do the save to file part. Don't press ctrl-c after requesting logcat file - press ALT-F7 instead to switch back to GUI and use your device until it freezes. The logcat will be saved through all device uptime.
Then reboot and get the logcat file uploaded.
Sent from mobile
Click to expand...
Click to collapse
I had the freezing issue (because of nouveau) before and the problem is that all the system freezes that ALT+F1 doesn't work anymore
@modaifallah please read my signature
Back to the thread: His GPU is intel.
Sent from mobile
Thanks for your help so far.. I actually reinstalled the newest, from the torrent instead of OTA. No issues as of yet, but will try your guide when and if I do, then will follow up.
Downgrade to Remix OS 3.0.102 and freezing problem is gone, and az screen recorder is working fine to. Gpu driver on latest mesa Remix OS is buggy
So, every time I need to use the terminal emulator I type and the line stays blank till I press enter. I can't read what I type in real time. This causes command errors. Also I have to remember to clear the whole line if I mess up and it won't show back spacing if the letters haven't been manifested yet so that also leads to errors. I'm using Multirom now but have had this problem in many ROMs. It also happens in all forms of terminal emulators I try. From all apps. ROM toolbox pro, terminal emulator pro, etc.
Anyone else have that happen?
Supermatt01 said:
So, every time I need to use the terminal emulator I type and the line stays blank till I press enter. I can't read what I type in real time. This causes command errors. Also I have to remember to clear the whole line if I mess up and it won't show back spacing if the letters haven't been manifested yet so that also leads to errors. I'm using Multirom now but have had this problem in many ROMs. It also happens in all forms of terminal emulators I try. From all apps. ROM toolbox pro, terminal emulator pro, etc.
Anyone else have that happen?
Click to expand...
Click to collapse
first: how about screenshots?
and WHICH errors?
Terminal Emulator need some time after the boot .. so 10-15 secs ..
diedmaster said:
first: how about screenshots?
and WHICH errors?
Terminal Emulator need some time after the boot .. so 10-15 secs ..
Click to expand...
Click to collapse
Thanks for a reply but screen shots won't really show you anything because it wouldn't be a distinct error you'd be able to pick out from a pic. You'd just have to have the same issue and you'd understand. I'm not talking about running a command at boot so that's not related to the issue.
Supermatt01 said:
Thanks for a reply but screen shots won't really show you anything because it wouldn't be a distinct error you'd be able to pick out from a pic. You'd just have to have the same issue and you'd understand. I'm not talking about running a command at boot so that's not related to the issue.
Click to expand...
Click to collapse
yea. I think I know what you mean .. but there must have been some errors .. does terminal emulator not having all needed permission? e. g. file permission? And I wasn't talking about the boot from the phone, I talked about the boot of the APP. I should more clearify that sorry