freezes and crashes - Galaxy S III Q&A, Help & Troubleshooting

Hello,
I have a Galaxy S3 that I use for trying different ROMs. It does suffer though from freezes and depending on ROMs from crashes likes apps or even launchers.
I don’t have this problem with an old Galaxy Note 10.1 N8010 also from 2012.
I just found that, could bad sectors be the source of my problems ? https://forum.xda-developers.com/t/...em-freezes-without-wiping-the-device.2566208/
Could the problem also come from bad partition ?
The motherboard just got replaced in a shop as the USB port did not work for years. The motherboard was a second hand one though. Could the problem come from that ?
Is there any way to know whether I could have a hardware problem before trying all sort of software fixes ?
Thanks in advance for answers.

Related

How do bugs get reported with Samsung and can we view them ?

I have my Galaxy S2 for 2 weeks now. I noticed some issues like the reboot issue with sd card and a echo issue while on a call. Most issues seem to me software related so seem to be fixable in a new firmware.
I can see a lot of forums reporting simular issues.
But my question is (maybe a newbie question) how does Samsung deal with these issues.
- Can we report the issue somewhere officially ?
- Can we view these issues/bugs and see if and when they get fixed by Samsung ?
1) Try Samsung's website for your region.
2) No idea.
Thanks for the reply.
I know you can report issues via de website. I have done that in the past.
My experience is that you get a ticket number and they ask you to call them. After you call them they will sent you to a support center to get a fix for your telephone.
I don't know what happens with these issues afterwards. It might be interesting to know what Samsung is working on to fix in next updates. Someone must have an idea I guess or is this just a Korean mystery ?

[Q] N717 Reroot and Adding Android 4.1

Hi Everyone,
I am new to this forum and have a questions about a Samsung Galaxy Note N717 that I am using at working to test a new app we have been approached with. The Note was bought in Korea and is a Genuine Samsung Galaxy Note N717 LTE.
It is running Android 2.3 and We need it to run Android 4.0 at least for the application to work.
From the research I have done, I have seen other having similar issues upgrading the software. I recently had a friend who is a Samsung Qualified Repair Agent try to install the latest software however it has crash his PC and now the Handset.
I need to get his phone working again with Android 4.0 on it. Can anyone suggest anywhere near London, UK that can do it? Or provide me with the correct details of how to do it, like a walkthrough almost. I am fairly tech savvy and have worked with mobiles for the past 7-8 years but his has totally confused me.
PLEASE HELP ME!!!!!
elllloz said:
Hi Everyone,
I am new to this forum and have a questions about a Samsung Galaxy Note N717 that I am using at working to test a new app we have been approached with. The Note was bought in Korea and is a Genuine Samsung Galaxy Note N717 LTE.
It is running Android 2.3 and We need it to run Android 4.0 at least for the application to work.
From the research I have done, I have seen other having similar issues upgrading the software. I recently had a friend who is a Samsung Qualified Repair Agent try to install the latest software however it has crash his PC and now the Handset.
I need to get his phone working again with Android 4.0 on it. Can anyone suggest anywhere near London, UK that can do it? Or provide me with the correct details of how to do it, like a walkthrough almost. I am fairly tech savvy and have worked with mobiles for the past 7-8 years but his has totally confused me.
PLEASE HELP ME!!!!!
Click to expand...
Click to collapse
I am sure this is way out of my league and I myself cannot provide a solution. it is very possible that the device has been bricked. I am US based and the only fix I am aware of here is called a J-TAG which costs about $50 here and takes about a week.
whether that is the final diagnosis or not? im sure someone else will chime in.
but isn't part of the solution knowing what you did wrong? I don't think you provided enough information.
maybe you need to check again your device for what it is...........I ran a google search for n717 myself (which is what you should do) and the main result in that search is an address so I don't know.
also tried variances of 717 and found everything from flight path software to medication.
I originally thought maybe you had a Canadian version bought in Korea ???
anybody is going to need more info..........
what phone is ?
software currently?
what did you try to flash?
was what you tried to flash for the right model phone?
can you get download mode?
does phone even vibrate?
at this point could be anything from wrong software to something as simple as a stuck power button
gonna have to narrow things down a bit........if you don't know what you did, how is anybody else?
A Note N717 is a knockoff I believe. It is not a samsung phone and will not run samsung ROMs.
Thanks for your help
The phone is a Samsung N717 Note, the software was Gingerbread 2.3 until Samsung tried to reinstall the software. it has now crashed the device. As mentioned I need the latest version of android or better than 2.3 at least. I currently do not have the phone so cannot try vibrate or download mode.
Under the battery it is either a n717 or i717, it is a LTE device with an aerial that can come out.
What can zendesk do for me?
I would really like to get this resolved, from the research I have done it can be sorted but it is beyond my capabilities.
Thanks
elllloz said:
The phone is a Samsung N717 Note, the software was Gingerbread 2.3 until Samsung tried to reinstall the software. it has now crashed the device. As mentioned I need the latest version of android or better than 2.3 at least. I currently do not have the phone so cannot try vibrate or download mode.
Under the battery it is either a n717 or i717, it is a LTE device with an aerial that can come out.
What can zendesk do for me?
I would really like to get this resolved, from the research I have done it can be sorted but it is beyond my capabilities.
Thanks
Click to expand...
Click to collapse
well which is it??? I717 or N717. kind of important.
and if Samsung TRIED to re-install software and then it crashed, it would then be their responsibility. I would be asking them where your new phone is.
if you don't make them responsible, then I am sorry to say, what kind of chump are you?
either you are not telling us everything, or you did not tell Samsung everything.
whats the DEALIO ?

[q] sm g900h

I have a SM G900H (that's what the sticker inside says) that was an e-bay purchase from a Hong Kong seller. I have had a couple of small problems using it, but recently it has started getting worse so I want to try to flash another ROM. The problem now is, after trying to find out more about the phone I'm not sure exactly what hardware I have. Is there a PC utility that can "investigate" my phone, and tell me what exactly I have ?
Flash with Official Firmware
gafflad said:
I have a SM G900H (that's what the sticker inside says) that was an e-bay purchase from a Hong Kong seller. I have had a couple of small problems using it, but recently it has started getting worse so I want to try to flash another ROM. The problem now is, after trying to find out more about the phone I'm not sure exactly what hardware I have. Is there a PC utility that can "investigate" my phone, and tell me what exactly I have ?
Click to expand...
Click to collapse
Please mention the types of problems you are facing. G900H is the International Exynos model. I have the same phone.
The ROM development for G900H is slow for some odd reason. To fix issues you are facing, which may be software related, I'd suggest you download and flash the official firmware.
Thank you for replying. I have had problems sometime with charging, the screenbegins to fade and if I'm too slow to respond by disconnecting the phonewill not turn on for a couple of hours. Some apps do not appear to work but iI think that the problem there is related to GPS issues. My GPS is rubbish. When I get to another device later I can state what shows as the model on Bluetooth. I can only remember the beginning which is ALPS. I would like to consider flashing a new ROM but I'm trying to discover what exactly I have inside so that I install the correct ROM for the phone. I have requested information from the eBAY seller but had no response.
Thank you again. More details later.
Apologies for not responding sooner, recent personal issues had taken priority and I've since become accustomed to some of the peculiarities of this phone. The issue I've had with charging (see above) could probably be explained away with a suspect charge cable/connector, as since then I have replaced the cable and secured it for my own personal use. Where the maps are concerned (including sat-nav) the GPS leaves a lot to be desired, in some instances it would appear to be up to a half-mile wrong. This also affects another APP that I cannot use for work purposes (OMNICOM'S Track Locater) that defines my location to help me establish if I'm within a "safe" area. Another APP I still cannot use is a reader of the new QR codes, that relies on the camera function and not the GPS though. I also keep getting notified that "the Galaxy Note 3 widget has stopped working". I have no idea what that means to me, or what it does for this phone. I'm glad that I've now found someone else with this phone, I was beginning to think that it was unique. I include this screen shot taken from the "about" section of the phone, maybe this build has been improved.

[Q] Advice on how to start with uncommon device Pantech Sky Vega A760S

Hee guys,
Yesterday a Korean friend gifted me her old phone (a Pantech Sky Vega A760S) , because she didn't want it anymore, dubbing it a bad phone and that I could trow it on the ground if I didn't want it. But it seems to be a pretty good phone and at least better than my old Samsung Galaxy Y. The problem with the phone she gifted me is that the interface is ugly and it has some Korean bloatware on it. This model seems not to be very common around the web in terms of new ROMs and I'm not that experienced with touching this part of phones (only experience I have is installing a stock ROM on my Galaxy Y with Kies), but I have a small background in software development though. At first I thought of installing the CyanogenMod onto the phone, but I'm not sure if that solves all my problems and again, this model is both officially and unofficially unsupported.
Mainly, I want to get rid of the bloatware and get a different interface look, that's all. So my question is; what would you guys advice me to do? Stock Android? (Which one? How to install?) Just CyanogenMod? Something else?
Thanks in advance, you will make my day!
Bas
PS: I'm not using the phone yet, so it's fine for me to factory reset/memory wipe as much as is need.
Anyone? :crying:

Hardware issue

Hi everyone
after 3 days of searching looking for solution to make my device recognized by laptop ."you can see my latest posts to focus on the problem or http://forum.xda-developers.com/galaxy-s2-plus/help/please-please-please-case-t3420332 "
finally i give up
i am thinking now of an alternative solution
i am thinking of replacing usb port of my phone. does it affect ??
i mean if i replace the usb port with another one i would take it from ordinary phone ? does it make difference or not ?
my phone is galaxy s II plus
thanks in advance

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