Related
Hey everyone - my first post here.
Anyway, I read and read and read about my new Vibrant to see just what I could do with it without screwing it up and bricking it and I find out my device is hardware locked.
After reading [GUIDE] / [THINK TANK] - Accessing downloader & recovery w/ locked hardware access (I cannot post a link just now, apparently) from start to finish, I am more confused than not. I cannot do anything but stay in a boot loop (by holding buttons down) or boot up the phone like normal. No recovery or download mode has so far been possible.
So, can I root my phone? Should I just attempt to exchange it? Should I wait for a work-around? Or is there information I'm missing somewhere?
Thanks, all. This community is insanely helpful and cordial, without you guys I'd never have gotten my dream working properly.
Edit: I was told that my lack of drivers were the problem - I thought I didn't need them on a 32 bit system. I did. Recovery reboot solved for me!
If you cannot enter Recovery Mode with Vol Up+Vol Down+Power, your phone is defective and T-Mo will exchange it.
You're serious? It really is that simple?
So, I call them up, tell them I have a hardware locked phone and I cannot boot into recovery mode, and they'll set me up?
I'm thinking I had to go learn odin and start getting less a'scared of command lines.
FenixGryph said:
Hey everyone - my first post here.
Anyway, I read and read and read about my new Vibrant to see just what I could do with it without screwing it up and bricking it and I find out my device is hardware locked.
After reading [GUIDE] / [THINK TANK] - Accessing downloader & recovery w/ locked hardware access (I cannot post a link just now, apparently) from start to finish, I am more confused than not. I cannot do anything but stay in a boot loop (by holding buttons down) or boot up the phone like normal. No recovery or download mode has so far been possible.
So, can I root my phone? Should I just attempt to exchange it? Should I wait for a work-around? Or is there information I'm missing somewhere?
Thanks, all. This community is insanely helpful and cordial, without you guys I'd never have gotten my dream working properly.
Click to expand...
Click to collapse
Here's my advice in a step-by-step:
-Install the AndroidSDK (And make sure it is named that) Found here - http://developer.android.com/sdk/index.html
-Move the folder to Computer> Local Disk ( C: )
-Run the .exe
-Go to Settings, click on Miscellaneous, and check Force https
-Click on Available Packages and install (And then minimize)
-Click Start and search cmd (Also known as Command Prompt)
-Type cd\ (And then press enter)
-Type AndroidSDK\Tools\adb reboot download (And then press enter)
**Make sure your phone is plugged into the computer with USB Debugging turned on.
Your phone will reboot and be in Download Mode. Hope this helps.
Hardware Locked, huh? really? on the vibrant?
Can someone explain what hardware locked vibrant is. Is this some term you guys made up. I can not for the life of me, figure out, why in the world Samsung would ship some phones hardware locked and others not.
Makes no sense, someone explain, seems like this is a made up term which does not apply to Vibrant.
Either Samsung is being completely ignorant to this issue or they have the worst quality control. I am beginning to think it's both. Simply google searching brings up lots of results on this issue.
My first Vibrant (USB port eventually broke) 3 button recovery worked fine; dated July 15. The replacement after that did not work, nor did the one after that. Those were both made on Aug 16. I finally got a refund under buyer's remorse and waited another week. Got my fourth Vibrant today, made 09/01 and yes it does work with 3 button recovery.
Keep in mind none of my Vibrants were refurbished units. They were all brand new. I think Samsung has a serious flaw on their hands. I'm concerned about keeping this phone even but I added the insurance on it just in case.
By "hardware locked" they mean that you cannot access the phone's recovery or dl mode using the 3 button method.
this has apparently started with the 08/**/2010 batches. beforehand this phone was deemed "unbrickable" but it's now actually possible with the newer shipments so ppl have got to be a lot careful trying to mod their phones now.
on a side note: i've read that Samsung Mobile Canada has admitted that the hardware locked phones are in actuality a defect. hopefully Samsung Mobile USA will come to the same conclusion.
sabooher said:
Either Samsung is being completely ignorant to this issue or they have the worst quality control. I am beginning to think it's both. Simply google searching brings up lots of results on this issue.
My first Vibrant (USB port eventually broke) 3 button recovery worked fine; dated July 15. The replacement after that did not work, nor did the one after that. Those were both made on Aug 16. I finally got a refund under buyer's remorse and waited another week. Got my fourth Vibrant today, made 09/01 and yes it does work with 3 button recovery.
Keep in mind none of my Vibrants were refurbished units. They were all brand new. I think Samsung has a serious flaw on their hands. I'm concerned about keeping this phone even but I added the insurance on it just in case.
Click to expand...
Click to collapse
I think that's the first phone dated after 08/** that i've heard of actually having the 3 btn modes work. My bf has a vibrant and I've been holding off purchasing one myself since hearing about the hardware locked ones. i've been literally scouring ebay for a phone that was a part of the July batch.
well, this gives me a little hope.
Oniyuri said:
By "hardware locked" they mean that you cannot access the phone's recovery or dl mode using the 3 button method.
this has apparently started with the 08/**/2010 batches. beforehand this phone was deemed "unbrickable" but it's now actually possible with the newer shipments so ppl have got to be a lot careful trying to mod their phones now.
on a side note: i've read that Samsung Mobile Canada has admitted that the hardware locked phones are in actuality a defect. hopefully Samsung Mobile USA will come to the same conclusion.
Click to expand...
Click to collapse
Well just my 2 cents on the topic, entering recovery mode required following strict steps, miss 1 single step, and you won't get into recovery.
now as far as download mode goes, I have been able to get into it once. This was by accident, I was randomly doing various sequences of volume rocker and power, it went into download mode. Now since then, I have no clue what sequence I used, but I have never been able to get into download mode ever again.
Additionally, my phone is dated 7/2010, so the 8/2010 batch theory doesn't hold since I can not get into download mode either now.
To get into Recovery Mode, follow these steps.
Okay, I'm reading lots of people having trouble getting into recovery mode, thinking their phone is broken or busted. Chances are you are not holding down the power button log enough, or you are letting go of something too quick.
FOLLOW THESE DIRECTIONS STEP BY STEP.
1) START with your phone off
2) Press volume up AND volume down at same time, keep them pressed in the entire time, do NOT let go. I prefer to hold my phone in landscape, this gives me better control with my fingers.
3) WHILE holding down volume up and volume down, press and hold power button, DO NOT LET GO OF ANYTHING. You should be holding down volume up, volume down, and power, DON'T LET GO! HOLD ON... and proceed to next steps, dont let go!
4) PHONE will start, you will see the white Vibrant logo. STILL DON'T LET GO, volume down, volume up, and power all pressed.
5) White Vibrant logo disappears, still dont let go!
6) White Vibrant logo re-appears again for the second time. Right when you see the white vibrant logo pop up a second time, let go of ONLY the power button, keep holding down volume down and volume up.
7) Phone enters recovery mode, you can let go the volume rocker.
hope this helps, it worked for me, hopefully it works for you also.
now can someone post sure fire method into getting into download without needing to connect the phone to your computer and using odin?
Oniyuri said:
I think that's the first phone dated after 08/** that i've heard of actually having the 3 btn modes work. My bf has a vibrant and I've been holding off purchasing one myself since hearing about the hardware locked ones. i've been literally scouring ebay for a phone that was a part of the July batch.
well, this gives me a little hope.
Click to expand...
Click to collapse
Hate to break it to you, my phone is made in July, and it WILL NOT go into download mode, I do however get into recovery mode.
That phone date batch theory doesn't hold true, so you can stop searching for july phones.
Oniyuri said:
on a side note: i've read that Samsung Mobile Canada has admitted that the hardware locked phones are in actuality a defect. hopefully Samsung Mobile USA will come to the same conclusion.[/QUOTE]
where did you read this, please provide the link
Click to expand...
Click to collapse
Samsung Mobile USA support is worthless. I called three times and finally got someone in "premier support" who didn't know anything. He actually went as far as to tell me a simple data wipe would resolve this problem, ha! I then got a hold of someone at Samsung Telecom corporate office who said he'd look into it and never called me back. No surprise there either. I think it's kind of sad that people are having to resort to Facebook wall comments to get a company to start backing it's products.
Thanks to sabooher, I was able to get into download mode with no problems, I hope this works for you, and thank you again sabooher.
okay, start off with your phone turned off
hold down both volume down and volume up at the same time, do not touch the power button
now, get your usb cable, have one end into your computer, the other end put into your vibrant, while you are still holding down the volume up and volume down at same time. dont touch power button
your phone hopefully will now go into download mode!
SamsungVibrant said:
FOLLOW THESE DIRECTIONS STEP BY STEP.
Click to expand...
Click to collapse
Nope, no good.
jonathan3579 said:
Here's my advice in a step-by-step:
Click to expand...
Click to collapse
Had the sdk already, so that was no problem. With usb debugging on, I had the same problem I've always had with adb - error: device not found.
SamsungVibrant said:
Oniyuri said:
on a side note: i've read that Samsung Mobile Canada has admitted that the hardware locked phones are in actuality a defect. hopefully Samsung Mobile USA will come to the same conclusion.
Click to expand...
Click to collapse
where did you read this, please provide the link
Click to expand...
Click to collapse
Sure, it's all over their facebook page. I've read tons of android sites so I can't quote the site that led me to this page but I've been following the Samsung Mobile Canada FB page over the last few days about it. Suffice it to say: the Bell customers are really not pleased with the 3 btn issue: Samsung Mobile Canada
FenixGryph said:
Nope, no good.
Had the sdk already, so that was no problem. With usb debugging on, I had the same problem I've always had with adb - error: device not found.
Click to expand...
Click to collapse
maybe you don't have the correct drivers installed, try the ones from this thread --> http://forum.xda-developers.com/showthread.php?t=728929
Well here's my take on things. I got my phone (July 11th build date) directly from T-Mobile corporate. Came via FEDEX on launch day. Long story, suffice to say I had Behold II and complained to the right people at the right time and got swapped a Vibrant to basically shut me up.
Entering download mode seems to be very timing specific even for this original batch phone. There is only one way I can reliably get download mode 100% of the time...
- Pull battery
- plug in to USB cable connected to PC
- hold down VOL DOWN + VOL UP (DO NOT HOLD DOWN POWER)
- Insert battery
Alternately I can get into download mode using VOL DOWN+ VOL UP + POWER, but I have to be very careful to catch the right moment after the Vibrant logo appears the 2nd time to release power to get download mode.
When I ODIN, I use the first method always now.
masterotaku said:
Entering download mode seems to be very timing specific even for this original batch phone. There is only one way I can reliably get download mode 100% of the time...
- Pull battery
- plug in to USB cable connected to PC
- hold down VOL DOWN + VOL UP (DO NOT HOLD DOWN POWER)
- Insert battery
Alternately I can get into download mode using VOL DOWN+ VOL UP + POWER, but I have to be very careful to catch the right moment after the Vibrant logo appears the 2nd time to release power to get download mode.
When I ODIN, I use the first method always now.
Click to expand...
Click to collapse
That's odd. I've never had a problem getting into download mode; in fact, I was confused the first time it happened cuz I didn't mean to! All I have to do is make sure the USB cable is plugged in and then hold all 3 buttons when I turn it on and into download mode it goes.
crazycaveman said:
That's odd. I've never had a problem getting into download mode; in fact, I was confused the first time it happened cuz I didn't mean to! All I have to do is make sure the USB cable is plugged in and then hold all 3 buttons when I turn it on and into download mode it goes.
Click to expand...
Click to collapse
I tend to have bad luck with Odin too. I've seen the "ohsh*t" icon many times...
(note: the "ohsh*t" icon is what I call the phone/caution symbol/pc icon I tend to see quite often)
When that happens the ONLY way I can get back to download mode is the battery-insert method.
FenixGryph said:
Nope, no good.
Had the sdk already, so that was no problem. With usb debugging on, I had the same problem I've always had with adb - error: device not found.
Click to expand...
Click to collapse
It definitely sounds like you don't have the correct drivers installed. My drivers were downloaded through the installation of Kies, however, is your computer online while you are attempting this? I can only speak for my computer which is running Windows 7, but it automatically downloads any updated/new drivers necessary when connected online.
woot!
Ha ha!! The drivers were the problem. I was under the impression I only had to install the samsung drivers if I was on a 64 bit system.
I'm looking at my recovery menu now and am very happy! Wish I had time to do the stuff I wanted to do the vibrant before work, but I gotta make a couple of bucks before I get this guy set up just how I want.
See? I knew XDA was the place to be. Many thanks Oniyuri and jonathan3579!
Hey Guys,
I am sorry in advance if similar issue has been posted but I really need your help !
I just got my gtab and flashed with TnT Lite 4.4.0. I need to restore the original from factory. Now I am facing a problem, I can't go to the recovery mode because it stayed at viewsonic logo (not gtab). I can see the "recovery key detacted" at upper left corner but nothing else.
Please help me on back to restore the original or how can I go into the recovery mode to install/modify ?
I am just a new born baby and just step in this android world. any suggest is great help for me.
Thank you
Follow my link.
What happens if you hold only the power button for several seconds (10-30). Will your tab reboot? If it does what do you get then?
buchaneer.nl said:
What happens if you hold only the power button for several seconds (10-30). Will your tab reboot? If it does what do you get then?
Click to expand...
Click to collapse
Holding it for 10-30 seconds and then release will yield the same result as if you hold it for 5 seconds and then release. The gtab will turn off. To turn it on again, you need to hold the power button again.
Sorry for not stating the obvious What happens when you restart? Does it start up?
goodintentions said:
Holding it for 10-30 seconds and then release will yield the same result as if you hold it for 5 seconds and then release. The gtab will turn off. To turn it on again, you need to hold the power button again.
Click to expand...
Click to collapse
Hey Goodintentions if you want a monopoly on answering questions go right ahead. My intentions were only to help. Maybe you have more of a vested interest
Haha, I just temporarily have a lot of free time due to almost dying but now suffering from a massive infection. Right now, moving my fingers to type is about the only thing I can do comfortably.
Think of it this way. While I was 40 feet in above ground hand sawing a large branch off, it got loose, caught one of the ropes on its way down, the rope caught my arm, and dragged me down with it. Hanging on for my dear life, I used my other hand to grab the hand saw still dangling and cut the rope freeing my arm. The damn thing took a large chunk of my skin with it. I think it stretched my left arm out several inches.
Anyway, my dumbass decided it wasn't serious enough to go to the doctor. Patched up everything by myself and now I have an massive infection, a very sore arm, and lots of free time.
Edit.
Not to mention that asshole neighbor of mine who called the city to complain that I left the branch out violating city code.
How you get better...
goodintentions said:
Haha, I just temporarily have a lot of free time due to almost dying but now suffering from a massive infection. Right now, moving my fingers to type is about the only thing I can do comfortably.
Think of it this way. While I was 40 feet in above ground hand sawing a large branch off, it got loose, caught one of the ropes on its way down, the rope caught my arm, and dragged me down with it. Hanging on for my dear life, I used my other hand to grab the hand saw still dangling and cut the rope freeing my arm. The damn thing took a large chunk of my skin with it. I think it stretched my left arm out several inches.
Anyway, my dumbass decided it wasn't serious enough to go to the doctor. Patched up everything by myself and now I have an massive infection, a very sore arm, and lots of free time.
Edit.
Not to mention that asshole neighbor of mine who called the city to complain that I left the branch out violating city code.
Click to expand...
Click to collapse
Sorry to hear of your accident.
You have been very helpful to me. Thanks.
Hard-bricked?
Hello everybody,
I had VEGAn-GE-7.0.0-RC1-Harmony-signed flashed into my gtablet and I tried to flash update-smb_a1002-4349-user.
I've got a error (something similar to: bootloader not a command...) and after restart the tablet is bricked.
When I enter into recovery mode, I have the two messages
Detect a recovery key pressed
Booting recovery kernel image
and the tablet stop there. No changes in the screen and no USB recognition.
So I can't fix that with nvflash. It seems that the recovery kernel image (if there is one) is corrupted.
Do you know a solution for this case?
Thanks in advance
fogamz said:
Hello everybody,
I had VEGAn-GE-7.0.0-RC1-Harmony-signed flashed into my gtablet and I tried to flash update-smb_a1002-4349-user.
I've got a error (something similar to: bootloader not a command...) and after restart the tablet is bricked.
When I enter into recovery mode, I have the two messages
Detect a recovery key pressed
Booting recovery kernel image
and the tablet stop there. No changes in the screen and no USB recognition.
So I can't fix that with nvflash. It seems that the recovery kernel image (if there is one) is corrupted.
Do you know a solution for this case?
Thanks in advance
Click to expand...
Click to collapse
You flashed a 1.2 bootloader ROM over a 1.1 bootloader ROM using ClockworkMod. That is a sure recipe for problems. You will have to use nvflash to fix it. Go to Goodintentions "GTablet for Dummies" website. Don't be surprised if you don't see the VS Birds logo (or anything else) when you try to get into APX mode. Many people that have done this don't.
Thanks K J Rad,
Yes, I've tried cod triple red unplugging the batteries
http://viewsonic-gtablet-for-dummies.webs.com/starthere.htm
http://forum.xda-developers.com/showthread.php?t=1118087
all the night and still no change.
The screen stays with the birds logo and with the two sentences (... booting recovery kernel image), no black screen as described in NVFlash procedure, and my PC doesn't recognise the USB device (not listed with lsusb in Ubuntu and no identification in windows), so I can't nvflash.
I'm going to try to drain the batteries but it seems that the kernel image is corrupted and the sw is not reseted when power off.
Hard case?
Many thanks
fogamz said:
Thanks K J Rad,
Yes, I've tried cod triple red unplugging the batteries
http://viewsonic-gtablet-for-dummies.webs.com/starthere.htm
http://forum.xda-developers.com/showthread.php?t=1118087
all the night and still no change.
The screen stays with the birds logo and with the two sentences (... booting recovery kernel image), no black screen as described in NVFlash procedure, and my PC doesn't recognise the USB device (not listed with lsusb in Ubuntu and no identification in windows), so I can't nvflash.
I'm going to try to drain the batteries but it seems that the kernel image is corrupted and the sw is not reseted when power off.
Hard case?
Many thanks
Click to expand...
Click to collapse
Did you hold the Volume Down button as you were powering up?
many thanks
That's it.
I was allways pressing up. Sorry by the misundertunding and many thanks.
Regards
fogamz said:
That's it.
I was allways pressing up. Sorry by the misundertunding and many thanks.
Regards
Click to expand...
Click to collapse
Aha! You didn't follow my instructions properly. Goodness...
Added by edit.
Here is a screenshot of that portion of my instruction. Notice where the arrow is pointing at.
Are you restoring to stock to do an RMA?
goodintentions said:
Aha! You didn't follow my instructions properly. Goodness...
Added by edit.
Here is a screenshot of that portion of my instruction. Notice where the arrow is pointing at.
Click to expand...
Click to collapse
Hi, I am looking a zip file
gtab.nvflash.1.2.branch.20110617.zip
the file is 99.41 MB but I ALWAYS stock at 9.9 MB
Is it any available file I can download ??
Please help
What country are you from? I'll host it elsewhere it it makes a difference for you.
Added by edit.
Hang on. I host no such file on my website. Go to my website linked in signature and try to download that nvflash file.
goodintentions said:
What country are you from? I'll host it elsewhere it it makes a difference for you.
Added by edit.
Hang on. I host no such file on my website. Go to my website linked in signature and try to download that nvflash file.
Click to expand...
Click to collapse
I just try to download the nvflash with 1.2 branch with newer update. The nvflash1.2 zip and gtab.nvflash.1.2branch20110508.zip both stopped at 10.0 MB
Please help ! I am at Los Angeles area
Viewsonic G Tablet will not boot. Only APX mode works - 20110707
20110713- FYI. I re-posted the restore step information as a new thread and added some additional content on APX Mode and nvflash.
http://forum.xda-developers.com/showthread.php?t=1167944
Holy cow, man, that's some effort there for your wife. If it were me, I'd say "screw you, wife, here's a paperweight. Try to make it work since I screwed it up."
But seriously, I've said this before and I'm going to say it again. I'm constantly amazed at these rare cases of unrecoverable brickary that only a hand full of people get. And I have 3 gtabs to work with, not to mention thousands of visitors to my site.
Ok, I have a rooted Tab 10.1, made the stupid mistake of downloading a small (about 3mb) system update that came up. Now when I power it on, it shows the Galaxy Tab 10.1 screen, then goes blank and stays that way. Also, when I try to go into download mode or enter recovery, it blinks on for a split second and then trys to reboot. I'm at a loss as to where to go from here. Can anyone please help? I'm linking 2 videos of what it does when powering on and goin into download mode.
Powering on: http://dl.dropbox.com/u/20245647/VID_20111013_110610.m4v
Going into download mode: http://dl.dropbox.com/u/20245647/VID_20111013_110703.m4v
Not looking good according to your vids. I wish I could suggest something further.
When you're going into download mode, it looks like your holding the power AND volume button. Try releasing the power button when it shows the SGT10.1 logo and see if it works then.
That's what it was, I was holding the power button down the whole time. Didn't know I was supposed to let go of the power button. Knowing the lil fact would've saved a bunch of stress! Lol Thanks for the help! I got into recovery and restored from a backup, so all is well!
Sent from my PC36100 using xda premium
boardindude said:
That's what it was, I was holding the power button down the whole time. Didn't know I was supposed to let go of the power button. Knowing the lil fact would've saved a bunch of stress! Lol Thanks for the help! I got into recovery and restored from a backup, so all is well!
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
No problem! Had the same problem at one point, then discovered that little tip Have fun with your tab!
Don't forget to thank!
DaAwesome1 said:
No problem! Had the same problem at one point, then discovered that little tip Have fun with your tab!
Don't forget to thank!
Click to expand...
Click to collapse
Yessir, you got it!
Ok Im sorry
I hate to bump this post, but this just saved my ass from having to return my tablet. I got one for me and one for my dad, and mine didn't want to go into download mode. THANK YOU SO MUCH.
Yeah, I breathed a huge sigh of relief when I found this out! Such a minor detail, but it had me all stressed out lol
I dropped my phone a few days ago and the power button stopped working. Reboot ed into recovery from Rom Manager and realized that I couldn't select anything because I need the power button (tried every other button as well; nothing works). Took the battery out and put it back in (the only way to turn it off now) and it instantly booted into recovery. I can't send it to AT&T because I have at least 10 counts and they'll instantly see that CWM is on there.
Please help me!
kancheek1995 said:
I dropped my phone a few days ago and the power button stopped working. Reboot ed into recovery from Rom Manager and realized that I couldn't select anything because I need the power button (tried every other button as well; nothing works). Took the battery out and put it back in (the only way to turn it off now) and it instantly booted into recovery. I can't send it to AT&T because I have at least 10 counts and they'll instantly see that CWM is on there.
Please help me!
Click to expand...
Click to collapse
You dropped your phone. Samsung/AT&T warranty doesn't cover accidents, so there's no sense in worrying about your flash count. You're SOL. But you are free to try of course. Reverting to stock is very easy. What would you even do in recovery mode to revert to stock? Did you bother to look around the forum? There is a guide in the general forum on how to do that.
Out of curiosity, I did a google search to see what the repair options were for a broken power button. Saw that Mobile Tech Videos does it for $35 + shipping. Might be one of the better options at this point. As for the counter, just buy or make a jig to reset it.
mzaur said:
You dropped your phone. Samsung/AT&T warranty doesn't cover accidents, so there's no sense in worrying about your flash count. You're SOL. But you are free to try of course. Reverting to stock is very easy. What would you even do in recovery mode to revert to stock? Did you bother to look around the forum? There is a guide in the general forum on how to do that.
Click to expand...
Click to collapse
They wouldn't know that I dropped it unless I told them that, so as of right now the button stopped working by itself. I reverted to stock a while ago when I thought I bricked it, but I need to get it into download mode which can't be done without the power button.
kancheek1995 said:
They wouldn't know that I dropped it unless I told them that, so as of right now the button stopped working by itself. I reverted to stock a while ago when I thought I bricked it, but I need to get it into download mode which can't be done without the power button.
Click to expand...
Click to collapse
Recovery mode requires the power button. Download mode only requires the two volume buttons. With the phone off, while holding down vol- & vol+ plug in USB cable.
Lawrence of a Labia said:
Out of curiosity, I did a google search to see what the repair options were for a broken power button. Saw that Mobile Tech Videos does it for $35 + shipping. Might be one of the better options at this point. As for the counter, just buy or make a jig to reset it.
Click to expand...
Click to collapse
Good info if I ever need this
Has anybody used mobile tech videos to get their power button fixed? Mine stopped working out of the blue today, my phone is long out of warranty, and it refuses to connect to my computer at all so I can't revert to stock (I'm running AOKP 6.27.12 Build right now). I don't want to just send my phone off to some place that isn't reputable.
elementlaxer said:
Has anybody used mobile tech videos to get their power button fixed? Mine stopped working out of the blue today, my phone is long out of warranty, and it refuses to connect to my computer at all so I can't revert to stock (I'm running AOKP 6.27.12 Build right now). I don't want to just send my phone off to some place that isn't reputable.
Click to expand...
Click to collapse
It's still got to be in warranty with Samsung. The first units were shipped just under 9 months ago.
Mobile tech videos is considered to be quite reputable. I have only seen good reports about them, and the owner posts actively on the XDA-Developers boards.
You should be able to enter download mode. You don't need the power button for that.
Darn I didn't realize how long Samsung's warranties were. I made the switch back in October from Apple products so I'm used to crappy warranties.
I've already shipped to mobile tech videos because I searched around the forums a bit and found out that he is in fact reputable.
And I know how to get into download mode, I can do that no problem. My computer always pops up saying there is some problem with the device and I'm not sure how to fix it. I have the drivers installed correctly and it has worked in the past, but not recently. I would try to replicate it now but I don't have the phone in my possession, and at the moment it isn't really causing me an issue.
If you can't get Odin to recognize the phone once connected to the computer in download mode, then it is most likely a driver problem, or less likely a problem with the USB cable or ports. Once you get the phone back, if you still have the problem, that is where to look first.
I just wanted to point out that the broken power button would not prevent you from returning the phone to stock, although it can be a bit of a problem that you can't use recovery.
Yeah I was a bit worried that if I tried to go through Odin and something got messed up I wouldn't be able to get back into recovery to restore from a backup.
Thanks for all the help! I feel like a total noob and I appreciate your patience haha
In case you haven't already tried, in some versions of CWM (even non-touch) the search button (softkey) works like enter. Try all of the softkeys, one of them might work for you.
Yes, but if you Odin back to stock with a broken power button, that leaves you with stock 3e recovery. Even if you use adb reboot recovery to get into 3e recovery, you can't select anything without the power button.
I am rooted but I took all the precautions before the update such as unfreezing. I can't get into boot loader. No matter what kind of reset I'm stuck at the splash screen. Others have this issue and are completely stock. Any guidance is appreciated!
Have same problem coming from stock .28. Actually did a factory reset before update and it looked like update worked fine. Haven't been successfully able to boot into jelly bean. Can't even power off
same problem
me too stuck in to boot screen (asus logo on center nvidia logo in right bottom corner)
after jell bean update !
I'm there too - used Protato's method to the letter (I thought) - it looks like a brick, doesn't it.
OMG asus replied me
Dear Sir/Madam,
Thank you for contacting ASUS Technical Service.
Hi, I'm very glad to help you. For the problem, please try to hold the power button down for 10-15 seconds to reboot the device.
If stills, I suggest you follow the instructions below to perform “Wipe Data” to restore the unit back to the factory default condition.
Warning: Wiping data will erase all user data. The data is irrecoverable after the wipe.
1. Press and hold down “power button” until the system shuts down.
2. Remove the SD card from Eee Pad.
3. Press and hold down “Volume down” button first, and then press and hold down the “Power” button until the below words appear on the screen:
“Checking for RCK..press key in 5 sec to enter RCK”
4. Do not press any button until there is a line “Press to execute, to cancel wiping data.” Press Volume Up button to execute the “Wipe Data”.
5. After the “Wipe Data” process is done, it will reboot automatically. Then Eee Pad should be able to enter the system successfully.
Click to expand...
Click to collapse
problem is device not closing with power button. only restarts itself. volume up + power button closes screen but device still active because apx driver appears in my pc with universal naked drivers.
I have the same problem.
Tried rebooting by holding the power button.
Booting in recovery won't work either.
I can boot in APX, but from there i can' t do anything.
ADB wont recognise my prime...
Contacted Asus about my isue, but knowing asus it will mean waiting for few days, sending in my prime (rooted) and probably having to wait a month to get it back... (3rth RMA in 10 months...)
Selhati said:
I have the same problem.
Tried rebooting by holding the power button.
Booting in recovery won't work either.
I can boot in APX, but from there i can' t do anything.
ADB wont recognise my prime...
Contacted Asus about my isue, but knowing asus it will mean waiting for few days, sending in my prime (rooted) and probably having to wait a month to get it back... (3rth RMA in 10 months...)
Click to expand...
Click to collapse
Do you think they will care if its rooted at this point? I want to RMA mine now this is just the cherry on top. I opened up my prime before but didn't tweak it at all. Hopefully I won't get a 300$ bill after this.
Has anyone figured out how to get pass this issue?
Has anyone figured out how to get pass this issue?
Stuck on splashscreen
I am also experiencing the same issue with my Prime. My tablet had flashed Jelly Bean without a flaw while rooted with a deodexed file I found from one of the developers. It worked great throughout the day and it remained rooted but when I decided to reboot my tablet, it got stuck in the splash screen. Now it will not boot up at all. It is just stuck on the Asus splashscreen. I hope someone figures out how to fix this issue.
Jeez guys, we're all in the same boat, and so far i'm feeling we're F#CKED,
Stuck on asus logo, cant get to the bootloader by pressing volume down and power, can only get to APX mode, and nothing is fixing it, I contacted Asus also, but my bootloader is unlocked, so all im expecting is "Were sorry, your device is out of warranty because it's unlocked" fml.
Brandonxcore said:
Jeez guys, we're all in the same boat, and so far i'm feeling we're F#CKED,
Stuck on asus logo, cant get to the bootloader by pressing volume down and power, can only get to APX mode, and nothing is fixing it, I contacted Asus also, but my bootloader is unlocked, so all im expecting is "Were sorry, your device is out of warranty because it's unlocked" fml.
Click to expand...
Click to collapse
I have tried all the steps listed to fix my prime and nothing seems to work. I feel that were screwed but hopefully someone can prove me wrong. I'm tempted to buy a Nexus 7 now or tf700. If we don't fix our tablets I will have no choice but to get one of them.
Brandonxcore said:
Jeez guys, we're all in the same boat, and so far i'm feeling we're F#CKED,
Stuck on asus logo, cant get to the bootloader by pressing volume down and power, can only get to APX mode, and nothing is fixing it, I contacted Asus also, but my bootloader is unlocked, so all im expecting is "Were sorry, your device is out of warranty because it's unlocked" fml.
Click to expand...
Click to collapse
they'll RMA it for free even if you're rooted/unlocked. they have no way of telling.
EZPIMP69 said:
I have tried all the steps listed to fix my prime and nothing seems to work. I feel that were screwed but hopefully someone can prove me wrong. I'm tempted to buy a Nexus 7 now or tf700. If we don't fix our tablets I will have no choice but to get one of them.
Click to expand...
Click to collapse
I think if everything goes to crap, I'll get a Nexus 7. It's really going to hurt not having a keyboard dock since I use my Prime as a laptop. Reason why I don't really want to get an infinity is because Asus still hasn't ironed out all the issues with the Transformer line. Plus if I hork out another $500 and get burned by a new product come Christmas, I am not going to be happy. Hoping that my Prime will be ok but ya, the worst usually happens to me.
I found this post. I am going to try and see if it works for me. Others are saying that these steps fixed their prime. I'll let you know how it goes for me.
http://forum.xda-developers.com/showthread.php?t=1773280
Any new ideas on how to get this fixed? Stuck on the Asus splash screen alo.
EZPIMP69 said:
I found this post. I am going to try and see if it works for me. Others are saying that these steps fixed their prime. I'll let you know how it goes for me.
http://forum.xda-developers.com/showthread.php?t=1773280
Click to expand...
Click to collapse
Well I tried the steps in the link provided but had no luck since it requires fastboot. My tablet won't turn off or go into fastboot. The only way I think we can repair this is with NVflash but Asus needs to provide the files needed to complete a factory flash. This **** sucks.
EZPIMP69 said:
I found this post. I am going to try and see if it works for me. Others are saying that these steps fixed their prime. I'll let you know how it goes for me.
http://forum.xda-developers.com/showthread.php?t=1773280
Click to expand...
Click to collapse
So what was the result?
Count me in
Just another report of this happening to me. Stuck in the Asus "perfection" logo.
The only thing I have found is that I can turn off the screen following this steps:
Connect it to the power
With a pin press and hold the reset button
Keeping pressed the reset button disconnect the power connector,
Connect the power bak again (always pressing the reset button) and wait about ten seconds before finally release the reset button.
At least now I don't see that dreadful screen reminding me that I have an useless glowing brick in my desk.
Hopefully someone finds a way to unbrick it because I will be costly having to RMA the prime back to the US where I bought it.
T-HO6969 said:
So what was the result?
Click to expand...
Click to collapse
It did not work since I can't boot into fastboot to begin the process.
Let's collect info about the problem.
Let's try to find a common issue of why we got bricked answering some simple questions and hoping someone with better knowledge can use this information to help us. Here are some questions, you can add any information that you consider relevant.
How did you upgrade to JellyBean: I used this method
Unlocked? NO
Rooted"? YES. Because it was necesary in order to update to JB using the procedure linked above
Additional relevant info: My prime have the famous "unknown serial" problem that was never resolved by ASUS. Because of this, it has never received OTA and always have been updated with the firmwares from the ASUS website. This time instead of waiting for ASUS to publish JB in the support website I used the procedure above. Appart from this I have always keep it "stock".