Has anyone experienced this yet? Twice this weak while on the web, my phone just froze and rebooted. I took the phone to Samsung less than a hour after it happened.. They ran a test, and it passed.. It also did not save any log for the reboots.. I have had this phone about 7 months now.. Since new overheated twice, rebooted twice. Had the mainboard, and charging port changed.. Never had this issue with any Samsung phone in my life.. Well at the end of April, when I purchase the wife her new phone, this one goes as well.. Not sure what i'm getting, Possibly a Note 20 or S22 Ultra.
for the phone to save logs for the reboot it needs to enable 'secret' settings used by the engineers that troubleshoot and test devices.
normally customers don't have such access or know the pass code to get in there, nor the tool to install and run collections.
For the consumers, the best bet is to submit error report to samsung members app > Get help > error report as soon as the issue occurs.
Could you share the device model number and the software version it's running?
also, do you recall any specific commonality between the reboots? such as you were using a camera or some app at the time when reboots occur. Or... more generally, you were running multiple apps at the same time ,etc. etc.
First time, it was on Facebook. Second I believe just waking the device up. Galaxy A52 5G
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3 is the charm. Just happen while watching a video. Yup time to dump it
It's happening to a lot of people with this phone. What seemed to work for me was rebooting to recovery and wiping the cache and fixing apps
redspeed said:
It's happening to a lot of people with this phone. What seemed to work for me was rebooting to recovery and wiping the cache and fixing apps
Click to expand...
Click to collapse
I have done that on a regular routine, when apps themselves would give me issues.. I'm not sure if it has anything to do with Android 12.. But this is the first Samsung phone I have had this issue being completely stock.
As a last-ditch attempt, you might want to use the nuclear option and factory reset it.
No reboots in a while. Hopefully this new update fixed it.
Got rid of this phone last week.. Purchased right from Samsung the S22 Ultra 512 GB storage factory unlocked version..
doubledragon5 said:
Got rid of this phone last week.. Purchased right from Samsung the S22 Ultra 512 GB storage factory unlocked version..
Click to expand...
Click to collapse
That's one way to fix it!
How's it compare? A worthy upgrade?
koimr said:
That's one way to fix it!
How's it compare? A worthy upgrade?
Click to expand...
Click to collapse
Excellent upgrade imop... Never had issues with Samsung Flagship phones.. So far this phone lives up to its name.. Expensive, but it is what it is.
Related
After flashing, the phone sometimes had came up color distortion. After reset..It will back to normal. But today the phone stuck on color distortion and reset with no luck. Please help how to bring it back to normal..
Thnx!!!
can you post some pictures so we get an idea of what you're dealing with?
I have the same problem every now & then. I even had it in for repairs but they only re-flashed it When this problem occurs, try "tapping" on the screen with your fingers or on the back of the phone. Works for me everytime.
A couple of times I've had green/yellow horizontal streaks on the screen. The icons etc under the streaks are still visible but discoloured.
This cannot be captured in a screen shot taken on the phone, I've tried and the capture looks Ok once the streaking has gone
Is this similar to your problem?
ericjennings said:
A couple of times I've had green/yellow horizontal streaks on the screen. The icons etc under the streaks are still visible but discoloured.
This cannot be captured in a screen shot taken on the phone, I've tried and the capture looks Ok once the streaking has gone
Is this similar to your problem?
Click to expand...
Click to collapse
Yes, same problem.
I don't know what causes it but I haven't flashed my phone.
The first time it happened I could only clear it by taking out the battery.
Then I cleared it a couple of times by soft reset and a couple of times just by unlocking the phone.
I emailed HTC and they suggested a hard reset.
i have the same problem
i tried task 29 which fixed the problem
after 5 days the same came back ( problem ) , when i tried task 29 it didnt fix the problem
not a good sign...i have the same problem, mine gives me blue strips across icons n stuff...tried reflashing n task29, doesnt help....i was thinking to change the radio, now its 2.08.50...just a try..pls post if u find something....
what happened after flashing the new radio
mshabandar said:
what happened after flashing the new radio
Click to expand...
Click to collapse
no change...i saw this discoloring from the progress bar while flashing the rom...which suggests its not the rom's fault... there must be some other issue with it....
this is some fotos showing my device's color issue
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yeap...looks exactly same as mine...expect that my one has only blue distortions, seems like some of us r stuck with very bad deal.... if its a hardware issue then we have a big problem, at least i have a big problem...dont have the warranty...
Tahmaseeb said:
yeap...looks exactly same as mine...expect that my one has only blue distortions, seems like some of us r stuck with very bad deal.... if its a hardware issue then we have a big problem, at least i have a big problem...dont have the warranty...
Click to expand...
Click to collapse
my warantee still valid - but i flashed many ROM's and hard SPL the device and i have to returned the device to the original status before send it to the dealer which i dont know how to do that ?
do u know how?
mshabandar said:
my warantee still valid - but i flashed many ROM's and hard SPL the device and i have to returned the device to the original status before send it to the dealer which i dont know how to do that ?
do u know how?
Click to expand...
Click to collapse
yea, search for "original shipped rom"...look around u will get all the info...i was planning on going back to the original thinking maybe it will get fixed if i do so....but i saw someone who bricked his phone trying to go back, n he is kinda stuck...that scared me...by the way did u have this problem after flashing the new roms or before..???
Tahmaseeb said:
yea, search for "original shipped rom"...look around u will get all the info...i was planning on going back to the original thinking maybe it will get fixed if i do so....but i saw someone who bricked his phone trying to go back, n he is kinda stuck...that scared me...by the way did u have this problem after flashing the new roms or before..???
Click to expand...
Click to collapse
i think before the first try to fix this problem was by using task 29 - this fixed the problem for 5 days then this issue came back and when i tried to use the task 29 again it wasnt work and the problem not fixed
then the distortion was very minor then it found growing day by day till it reach the full screen
regarding how to return the device to the original factory setting - yes i have the original rom but it is no the rom only - i have to return the device to the same SPL and also to find any other things might be exists in the original setting
if the dealer catch me that i flashed other roms he might refuse to fix the issue in order to save the fixing money
moreover
i got another worst and serious issue
my phone since 3 days is not able to receive the signal -
that doesnt sound good...anyways ...check this out...http://forum.xda-developers.com/showthread.php?t=779088&highlight=flashing+original+spl
Help please
Hey Guys...
I am also facing a similar issue.
http://forum.xda-developers.com/showthread.php?p=8036565#post8036565
What can I do now?
Can someone explain what is task 29?
I tried a hard reset today but nothing happened. Its still not working. Now I am facing an additional problem.
The phone keeps throwing me back to the home page. Whatever I open, whatever I do, the phone just throws me back to the home page within 2-3 seconds.
Can this be attributed to some virus?
Thanks,
Mohit Goyal
task 29 is a software to delet the rom and will make the phone withought any rom
about this issue, i submitted the same question in other forum and the experts told me that it is a motherboard issue
i am going to take my phone to the dealer and will update you about the reason soon
Me too....I think HD2 is under Virus Attack.
http://forum.xda-developers.com/showthread.php?t=776796
pack21 said:
I think is a virus or something else, because has happened to many people lately.
I also had the issue as pictured above.....and exactly as described in the first post.
It began to occur about three weeks....and gradually was getting worse.
Click to expand...
Click to collapse
Hello,
So, I have had a custom flash for some time. I don't use this phone too often and it sat off with a dead battery for about 2 weeks.
I plugged it in and turned it on. It booted into the custom rom for windows just fine. I went to reboot into Android like I normally would and it got stuck at the main boot screen but never displayed the rom / radio red text in the bottom left of the screen.
I've set it sit like that over night with no dice.
I have tried task29, reflashing HSPL, removing HSPL. I can't get anything to complete. It seems like as soon as anything tries to write into the phone's internal RAM is dies. I've tried flashing different radios but nothing takes once the 7 vibes hit.
Any ideas on what this is and any other ways to get around it. I've tried hard-resetting. When it says to press Vol-Up to boot it just gives me 7 vibes and a blank screen.
Where do I go from here?
Cheers,
Ech0
Here is what my boot loader says:
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Really, no one?
Im having the same problem guys... i have a tmo us hd2 1024... it is stuck at the stick together screen and the r,d,g red letter that appear, are not doing so... oddly enough it can flash roms...
sorry for my bad english...
you must install the latest stock-rom from sd-card.
copy the *.nbh from stockrom to the sd-card and renamed to leoimg.nbh.
just restart your hd2 and follow the text on the screen.
So what exactly is the significance of the 7 vibrations?
I got the same problem. I managed to reflash the phone after MTTY and flashed HSPL, bootloader, radio and ROM. Made hard reset. No luck, it freezes again and again.
I wonder what these 7 vibrations mean? Anybody know?
sorry to re dig up this thread but i have been having the same issues 7 vibrations and it just gets stuck on the boot up splash screen. Does anyone have a solution to this?
I have the same problem with my hd2 original rom... It first went a little warm on the back after heavy using with movie mp3 internet and youtube, it reboots and hang, had to remove the battery and wait to let it cool down....
I think it was a bug, so i downloaded the newest rom software from HTC and updated it... Now when i using it on the same way, movie internet mp3 and youtube it still reboots and hang, But it gives me 7 vibrations and stay in the boot screen,.. or it reboot again and again....
Remove the battery, cool it off and it works ok until.... it gets warm....
Called HTC and they sait that it could be a problem with the motherboard...!!! For now i am waiting for my device.... I send it to HTC for repair.... expect him any day now.... hope they fixed it.....
Just an update on my 2x HD2's.
Both went into repair and came back with "No Fault Found!'
So afterwards i sent it to a different repair centre who agreed with my diagnosis that the motherboard was faulty on both devices.
Subsequently they replaced the motherboard and now the HD2's are working as they should.
It used to lock up at around 33c. now with the replacement motherboard it runs fine even up to 45c! ( i used battclock to monitor device temp!)
Very interesting! I think I should send my HD2 for repair too. Did you use warranty service or paid money for the repair?
Always sent in for warranty!
My phone was bought in Frys. I asked my friend to bring it directly to T-Mobile office, they said "Go to Frys and let they repair it". He came to Frys, they said "It's T-Mobile thing, we can't help, give it to T-Mobile".
Please advise, how to get it repaired?
Call HTC or Tmobile and ask for the closest authorised repair centre. drop your device in directly with the proof if purchase and get it repaired.
T-Mobile declined to get it for repair once again. Friend of mine visited 2 T-Mobile offices and Radioshack shop and was sent to HTC everywhere. Maybe it's local Texas habit...
Will try to send it to HTC service.
Hi guys,
I've been faced exactly the same problem, but also have found (a bit of... strange, let's say... and temporary, somehow) solution. Read below...
I found out that the seven vibration signal indicates motherboard issues. AND - as in most of cases mentioned right here, in this topic - the error wasn't occuring immidiately, but after a few minutes since turning the device on. So what I thought is that the phone was simply overheating, or even if it was not - the temperature indicator wasn't working OK and as a result we were getting this error.
As I found this out after long hours of trying to get things work, here a quick guide how to fix what you probably messed up during your efforts:
1. If you tried to reinstall ROM or any other software using USB cable and things didn't go well - don't worry, it was the same for me. Firstly, we need to clean up. Run the installer on your PC again, then try again, the error will occur, and after it does follow the instructions on the screen UNTIL THE INSTALLER ASKS YOU TO CONTINUE AND INSTALL ANYTHING AGAIN. Don't do it, just pull the cable off the phone.
2. What you need to do now, is to download a new ROM, then copy it onto the microSD card, then rename to "LEOIMG.nbh". Turn the phone on with VOL- pressed down, and then confirm installation with the Power button.
Okay, we have got it all installed and... not working. Probably the white HTC splashscreen and nothing more. And after the reset, 7 vibrations again. Now, the magical trick.
Put your phone into the fridge. Seriously. Take out battery, put it into some plastic bag (so it won't get wet) and put it to the fridge. Wait 20 minutes or so, then turn it on and enjoy temporarily working phone. It was fine for me until I started to use Opera.
Further solution? Well, working on it.
P.S. Sorry for refreshing old topic, but the problem doesn't seem to be solved and I'm trying to push things forward.
Hi guys i found the following bug in Sony ICS for mini pro
Once or more per day it shows invalid sim card please restart your phone with a valid sim card while the sim card has no problem and it always worked like charm before!
Can anyone confirm this bug and tell me what did you for it??
Thanks
Minachvim!
Sent from my SK17i using XDA
same here with LWW. Does anybody else have this?
vitorqa said:
same here with LWW. Does anybody else have this?
Click to expand...
Click to collapse
I've never experienced this with either of my XMP's, sorry can't say about LWW, I would have to say it's a sim card issue. Tell your carrier they may replace sim for free.
Cheers,
Evil.
on my XMP all fine to use ICS official
I'm having this invalid SIM card bug with my Mini Pro sk17i also, I've updated to ICS a week ago everything was running fine and today I started having it, twice so far.
With GB I never had this at all.
I've just updated my FW to 4.1.B.0.431 and after the 1st reboot the invalid sim msg appeared I've switched the sim cards with another phone and the other sim is working in ICS, and my original sim (the one that said invalid sim) works fine on the other phone (Android 2.3.6)... And on the x10 Sk17i I get the same message all the time.
Weird?
__________________________
Update:
Sooo... after several SIM trys I noticed only my current service provider SIMs dont work (just on my phone), all others work fine... So before I re-flash t previous FW version I went to the store and asked for a new SIM card. And after changing it all works fine now
Cheers
I believe this is an issue with ICS because my sim was new and after a few days this issue has gone with no return without doing anything to it!
Really weird!
Sent from my SK17i using xda app-developers app
I am quite sure you're SIM might have been a little bit damaged or not correctly in place, as such thing cannot be a bug in the Android.
minachvim said:
Once or more per day it shows invalid sim card please restart your phone with a valid sim card while the sim card has no problem and it always worked like charm before!
Can anyone confirm this bug and tell me what did you for it??
Click to expand...
Click to collapse
i can confirm this. i have a sim that worked with x10 mini pro, now on sk17i i have this problem some times. i thought this is because the sim is 2 years old or so. i moved the sim a bit and restarted. worked.
by the way im on cm9 and custom kernel for few days and don´t remember having this problem for now. lets see
I faced the same problem. I bought a SK17i recently, and the first thing I did was update it.
At the first day everything was fine, but in the second day that problem appeared. So I removed the SIM and put it back and the problem's gone.
Its bug didn't appears again, but for now I'm facing battery drains problem. On battery status, it shows about 25% of cell standby! (on my Nexus it's about 4%)
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By o_neto at 2012-07-16
I'll try to restore default settings and see again, if it works I'll post the feedback here.
Cell standby uses more battery if signal is low or none in your area.
Someguyfromhell said:
Cell standby uses more battery if signal is low or none in your area.
Click to expand...
Click to collapse
I know, it's the first thing I thought, but both, Xperia Mini and Galaxy Nexus, have the same carrier and both SIM cards are fresh new.
SK17 is from my GF, and Nexus is mine, last Saturday we spent the day together, and both phones drains the same, but I used mine all the time, and SK17 was in her pocket, you see.
Check the battery stats. You can see when the phone is out of signal, just pay attention to those red parts on the yellow stripe
Feanor88 said:
Check the battery stats. You can see when the phone is out of signal, just pay attention to those red parts on the yellow stripe
Click to expand...
Click to collapse
Thanks for tip, but the main problem isn't about battery drain, it's about invalid SIM messages and freezes.
I restored the phone with PC companion on Friday, when I'm reinstalling the apps (facebook, maps, games, etc), phone freezes about two times. So I wait 10 minutes (to sync everything) and them I install the apps and everything wents ok.
On Saturday it restarts alone, and yesterday it freezes when talking in Faceook messenger (with 3G).
No more "invalid SIM" messages, but this anoying freezes/restarts! Is someone facing freezes on ics or should I send the phone to tech support?
update:
This pic is form saturday. I don't know if 1h27m is from begin of the graph, or if is from the gap
Hi guys new member pestering for help here. I've lurked anonymously for a few years getting valuable info re: phone stuff & even managed a ROM upgrade on a crappy old htc following threads here. . this is my goto forum for anything phone related & has been of great help many times. Huge thanks for that!
However, I've come across a problem on my Galaxy S4 that I can't find info about anywhere, so have decided to bite the bullet & register.
Keeping it as brief as possible, my GTi9505 Galaxy phone registered to Virgin Mobile developed what I believe is a fault shortly after an (official) OTA firmware update. Where previously mobile data (not WiFi) was very fast & the 'H' symbol was more or less constant, after the update bandwidth dropped dramatically (as slow as gprs) & only the 'E' symbol lit.
After several very long phone phone calls to Virgin technical department, they eventually fobbed me of by suggesting that the network towers local to my location were being downgraded. . :ahemB$!: They couldn't however explain why my sim in my girlfriends S4 mini was getting 3g from the same location. So, I stopped paying the bill & was cut off.
I decided to try an EE payg 4g sim in the phone & surprisingly, it works fine apart from the same bandwidth limitation. . still locked to 'Edge' regardless of location. WiFi into home router is fast & works normally. ??
I know how to get into service mode & move around so if anyone has any suggestions of settings that I might be able to check/tweak I'd be extremely grateful.
Hope one of you fine people can help
Open your phone dialer, type *#4636#* and check if your phone is locked to edge mode only. Try *#*#4636#*#* if the first command doesn't work.
Hi popthosegaskets thanks for replying. Tried both codes several times to make sure but neither of them work :/
I tried it on a Samsung Note 3 and it works, not sure why it shouldn't work. I'll get back to you about it.
Update: I got so p*ssed off trying to figure out how to fix this issue that I installed CyanogenMod 10 which works fine but still showing 'Edge' icon on mobile data in spite of changing connection settings. I expected something as radical as flashing a new OS would solve the problem but it hasn't.
Kind of weird, maybe it's a hardware issue or some part of the underlying firmware that isn't affected by the OS??
Download "4G LTE Switch" from Play Store and see if it works for you.
OK, installed. 4G LTE Switch & tried every possible option to get LTE mode to stick but it refuses to shift from 'Edge'. Definitely have 3g & 4g coverage but phone setting seems to be welded to Edge for some reason.
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Edit to add: opened up the phone & checked antenna contacts & plugs. All seem to be good.
Hmm... Let me think.
Have you tried flashing another software? Since the problem started after the OTA update maybe it should be fixed with a ROM flash?
popthosegaskets said:
Hmm... Let me think.
Have you tried flashing another software? Since the problem started after the OTA update maybe it should be fixed with a ROM flash?
Click to expand...
Click to collapse
Well as I said I've flashed it with Cyanogenmod, I've tried different modems via Odin, checked the hardware (physically replaced LTE antenna/charge port this morning) have even resorted to playing with EFS Professional! I guess I could try to replace the co-axial wire that connects the antenna to the mainboard but realistically, that probably isn't going to fix it.
BTW.. IMEI is valid (matches label) so I don't think thats corrupted or missing but the root\efs folder is empty. Is that normal?
To be honest I'm not really into this phone stuff, I just want my phone to work properly when I need it to & make a few tweaks sometimes. I updated the software as instructed & now the phone doesn't work properly. The only thing I've done wrong, if anything, is refuse to pay for a phone that stopped working after a legitimate update from Samsung. I read somewhere that it's possible that the mainboard can be damaged when upgrading the firmware, that seems crazy to me.
I think I'll just give this up as a bad idea & go get an S5. I don't need the hassle.
My Redmi 5 Plus (MEG7) is destroying SIM cards. I'm already on the third new SIM card in three months.
The SIM cards apparently get physically/electrically damaged. I tried them in other phones and they don't get recognized there as well. This has never happened to me on any other phone.
Does this happen to anyone else as well, or am I alone with that issue?
Maybe I flashed too much shady crap that's posted here in the forums, like the various "mysterious" basebands or "weird" ROMs from 4PDA, or similar... maybe I am too trustworthy and I really should have simply stuck to MIUI. (Who am I kidding, MIUI is unbearable garbage, I could never live with that crippled bloatware.) Or maybe there's really something technically wrong with my phone's hardware, not with the stuff I flashed. Who knows. Let's see how annoying it gets, trying to exchange the phone for a new one under warranty.
I've never heard of such a thing before. Shocked if true!
I am pretty sure it's your fault because I have no issue in my redmi note 5 and tried 5 different roms etc etc no problem yet
You must have flashed something weird
Describe your issue please, i had a similar problem with No Network displaying on the phone while using custom roms and i resolved it easily. Maybe i could be of help.
stole38 said:
Describe your issue please, i had a similar problem with No Network displaying on the phone while using custom roms and i resolved it easily. Maybe i could be of help.
Click to expand...
Click to collapse
Don't know if you had the same issues as me, since my SIM cards are really destroyed. I took them out of the 5 Plus and tried them in my old Nexus 4 and my girlfriend's Galaxy S8+ - both those phones donn't recognize the SIM cards.
They didn't get destroyed exactly at the moment when I flashed something new. It was just randomly, with days/weeks between flashing stuff. First card died while I was running Lineage, second card while running AEX, third while running Omni. So maybe the ROMs don't have anything to do with it. Maybe it really is the hardware. I asked the guy from the T-Mobile store if he ever saw something like that and he said yes, he had cases of phones destroying SIM cards before (but he had no experience with Xiaomi hardware at all).
ROMs I flashed so far: Lineage, Omni, AEX, RR, DotOS, crDroid, xiaomi.eu, miui.su
Basebands I flashed: 8.4.19, MIUI+8.4.27+Oreo+Baseband.zip, modem_miui_HM5PlusGlobal_8.5.9_8.1.zip
dfkt_ said:
Don't know if you had the same issues as me, since my SIM cards are really destroyed. I took them out of the 5 Plus and tried them in my old Nexus 4 and my girlfriend's Galaxy S8+ - both those phones donn't recognize the SIM cards.
They didn't get destroyed exactly at the moment when I flashed something new. It was just randomly, with days/weeks between flashing stuff. First card died while I was running Lineage, second card while running AEX, third while running Omni. So maybe the ROMs don't have anything to do with it. Maybe it really is the hardware. I asked the guy from the T-Mobile store if he ever saw something like that and he said yes, he had cases of phones destroying SIM cards before (but he had no experience with Xiaomi hardware at all).
ROMs I flashed so far: Lineage, Omni, AEX, RR, DotOS, crDroid, xiaomi.eu, miui.su
Basebands I flashed: 8.4.19, MIUI+8.4.27+Oreo+Baseband.zip, modem_miui_HM5PlusGlobal_8.5.9_8.1.zip
Click to expand...
Click to collapse
Okay so here is what i did and u can try as well. Are u tinkering with 2G/3G/4G bands in network settings , if yes stop.
Always use the most upper ones with lots of names and not the clearly marked ones that have like GSM / WCDMA. I noticed that after i change these settings i lost all connectivity from my operator and a few flashes were required to get it back. Altho i never swapped out for a new Sim card. If u need me to clarify more , just PM me.
One more SIM card died. Back to stock, and bootloader locked. Back it goes to the store. I hope the next one will be better.
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