Hello all,
I have a cable modem, which broadcasts 2.4 and 5 GHz wifi signals. My internet connection speed is 1000 Mbps.
The problem is, that the wifi-based internet acts quite strange. I don't know how to explain it precisely, sorry for the lame description. My experiences so far:
Connecting to the wifi signals with the phone are fast and flawless. Both to the 2.4 and 5 GHZ networks.
The phone is within the 0,5-1 meter range from the source, the signal strength is maximum.
From the user's aspect it seems that the internet speed is wobbling from normal to very slow.
It seems like the host resolving is extremely slow, the downloading speed is fine.
Speedtest app displays ~500 Mbps download speed but sometimes it takes a minute to establish the measuring connection.
In most cases I'm unable to install or update apps from the Play Store. I can browse the store without problems, but the apps are not downloading, instead I'm getting a few minutes long "pending" text, then an error which displays "The app cannot be dowbloaded". In some cases the apps are downloaded.
I've tried the following:
The problem affects both the 2.4 and the 5 GHz networks.
Slowdowns are appearing both in browser and applications.
Another devices on the same networks are working fine. Even my old Samsung S7, an iPhon7 and a Realme Pad.
I have already checked the wifi channel population, there are no relevant interferences.
If I turn off then restart or switching between the wifi networks, it seems working fine for a minute then it starts to lagging again.
Mobile broadband connection is working perfectly.
Any tips and help are much appreciated. Thank you.
GT2 Pro | Realme UI 3.0 | RMX3301_11_A.10
Why don't you update the ROM to the latest version?
myogui said:
Why don't you update the ROM to the latest version?
Click to expand...
Click to collapse
RMX3301_11_A.10 is the latest version. It came out yesterday.
I have the latest ROM.
In the meantime I have figured out that the host resolving slowdowns were caused by an adblocking app, EVEN if it was turned off entirely.
Google Play Store downloads still struggling though. Sometimes they're lightning fast, in other cases do not finish.
I'm continuing the investigation.
Kozi75 said:
Hello all,
I have a cable modem, which broadcasts 2.4 and 5 GHz wifi signals. My internet connection speed is 1000 Mbps.
The problem is, that the wifi-based internet acts quite strange. I don't know how to explain it precisely, sorry for the lame description. My experiences so far:
Connecting to the wifi signals with the phone are fast and flawless. Both to the 2.4 and 5 GHZ networks.
The phone is within the 0,5-1 meter range from the source, the signal strength is maximum.
From the user's aspect it seems that the internet speed is wobbling from normal to very slow.
It seems like the host resolving is extremely slow, the downloading speed is fine.
Speedtest app displays ~500 Mbps download speed but sometimes it takes a minute to establish the measuring connection.
In most cases I'm unable to install or update apps from the Play Store. I can browse the store without problems, but the apps are not downloading, instead I'm getting a few minutes long "pending" text, then an error which displays "The app cannot be dowbloaded". In some cases the apps are downloaded.
I've tried the following:
The problem affects both the 2.4 and the 5 GHz networks.
Slowdowns are appearing both in browser and applications.
Another devices on the same networks are working fine. Even my old Samsung S7, an iPhon7 and a Realme Pad.
I have already checked the wifi channel population, there are no relevant interferences.
If I turn off then restart or switching between the wifi networks, it seems working fine for a minute then it starts to lagging again.
Mobile broadband connection is working perfectly.
Any tips and help are much appreciated. Thank you.
GT2 Pro | Realme UI 3.0 | RMX3301_11_A.10
Click to expand...
Click to collapse
How did you do the initial installation? Everything from scratch or from a backup of your previous phone?.
If you did the initial install from a backup, I recommend doing a hard reset and installing everything from scratch. The phone will work much better.
spiral5 said:
How did you do the initial installation? Everything from scratch or from a backup of your previous phone?.
If you did the initial install from a backup, I recommend doing a hard reset and installing everything from scratch. The phone will work much better.
Click to expand...
Click to collapse
I did it from a backup, then installed some other stuff manually. To be honest, the phone started doing it automatically during the initial setup and I let it go. Does it matter?
Kozi75 said:
I did it from a backup, then installed some other stuff manually. To be honest, the phone started doing it automatically during the initial setup and I let it go. Does it matter?
Click to expand...
Click to collapse
Of course it matters, first, surely the backup was from android 11 and in the Realme you have android 12 and they are also different models, different processors. Some applications will create incompatibilities and that will make the phone work erratically.
spiral5 said:
Of course it matters, first, surely the backup was from android 11 and in the Realme you have android 12 and they are also different models, different processors. Some applications will create incompatibilities and that will make the phone work erratically.
Click to expand...
Click to collapse
Thanks for the tip, I will do a hard reset then and see what happens.
Well, I did a hard reset (a clean wipe) and reinstalled everything manually.
Google Play Store (from now on: GPS) still not working properly, but the browsing speed and everything else is fine.
In most cases GPS downloads are in "pending" status, then after one or two minutes, it displays a "can not download" error.
The interesting thing is, if I turn off then immediately on the wifi connection the downloads continue with full speed. This is working for a minute or so, then the connection become unstable again.
Quite annoying, but I can live with that until it affects only GPS downloads. Everything else looks normal (browsing, in-app downloads, notifications, messaging speed etc.)
For the Google Play store issue try this.
1. Go to system settings
2. Go to APPS
3. Go to APP management
4. Go to Google Play Store and open it
5. Tap the 3 dots at the top right
6. Choose uninstall updates
See if this begins to work properly afterwards
robert3892 said:
For the Google Play store issue try this.
1. Go to system settings
2. Go to APPS
3. Go to APP management
4. Go to Google Play Store and open it
5. Tap the 3 dots at the top right
6. Choose uninstall updates
See if this begins to work properly afterwards
Click to expand...
Click to collapse
Will try it, thanks for the advice.
robert3892 said:
For the Google Play store issue try this.
1. Go to system settings
2. Go to APPS
3. Go to APP management
4. Go to Google Play Store and open it
5. Tap the 3 dots at the top right
6. Choose uninstall updates
See if this begins to work properly afterwards
Click to expand...
Click to collapse
Unfortunately, it did not solve the problem.
If you have access to another wifi in another location does the Google Play store issue continue? If it works then you have some type of issue with the wifi at your location.
Related
I am unable to download any market application in wifi range
dtulsiyan said:
I am unable to download any market application in wifi range
Click to expand...
Click to collapse
That's a statement, not a question!
If you need some help, more information is going to be needed. I presume from your statement that you are unable to download any applications from the Market over WiFi?
If that's the case:
1. Does it work over the cellular network?
2. What precisely happens over WiFi?
Regards,
Dave
I noticed this same issue today as well. Over the cellular network or wifi, i can't download or update apps. When I check on the status of the app after trying to download it, it just says it's downloading with no end in sight. I can use the browser, check email, update weather, etc... but, the market is 'useless'. I'm running a stock hero.
it works over wifi but takes ages to start, sometimes it starts inmidiatly and sometime it takes a while. i'm not sure where the problem is. but maybe this will be fixed with the new market.
Try starting Google Talk to see if this causes the downloads to start - I've heard of numerous cases where this has "cured" the problem, presumably because some of the GTalk components are common to the Market. It may help, it may not, but it is worth a try.
Regards,
Dave
I know this isn't an option for some, but I just decided to flash the modaco 2.2 rom and market is working fine. I did notice my LEDs were not working today so that kind of pushed me to flash the rom again. I kept the original radio (updating the radio to the latest a couple weeks ago meant I couldn't use my data connection :S) and it's working fine.
philipjaifry said:
I noticed this same issue today as well. Over the cellular network or wifi, i can't download or update apps. When I check on the status of the app after trying to download it, it just says it's downloading with no end in sight. I can use the browser, check email, update weather, etc... but, the market is 'useless'. I'm running a stock hero.
Click to expand...
Click to collapse
had/have this problem also sometimes, my solution is quite simple. jsut reboot the phone, and everything works fina and normally
Hi! I bought these two amazing games (racing & getaway) over the market 10 billion offers for 10cents, but I'm having problems installing them: Neither of them will download the data files!
I thought maybe it was the polarbit servers were being hammered by the downloads, but it's been 3 days and I'm still unable to even start the download. So I attempted using my mobile network. Which is something most of you would have attempted already. But in my case...my network is limited to EDGE/GPRS connection. Which means the fastest speed I can get is around 90~100kbps on the good days. Just to make it clear, that is somewhat 11KB/s. VERY slow.
So today I tried this network to see how that worked. And it works! Its just, that at this pace, I might need a whole uninterrupted week to download the data files, and I'm afraid as soon as for some reason the download stops (changing window, for example?), I will have to restart it.
So...Do you know of any possible reason for the game to ONLY download under the mobile network? I'm using my home WIFI, and as far as I know there shouldn't be any problem.
Thank you!
timonoj said:
Do you know of any possible reason for the game to ONLY download under the mobile network?
Click to expand...
Click to collapse
Do you get some error saying that? Doesn't make any sense, i downloaded it just fine over wifi.
Yeah I know it sounds weird. Now I've left the game downloading for half hour on my super slow connection, but I think the red progress bar didn't even reach 5%.
Also, today when I attempt to download over wifi, after somewhat 30 seconds or one minute, I get an error message "Download Failed, please verify you have a working wifi connection", or something like that. Wifi works perfectly for anything else, and as far as I know, there's no kind of cap or limit.
Hi Friends,
Few days a go as I was watching youtube videos for around 45 minutes continuously through the youtube app. The streaming suddenly paused and never continued from that point. I tried other videos but it kept on buffering (the circle kept on spining and nothing happened, as noticed on the leds of wifi router it seemed youtube app is not using the net but when i search for more videos the thumbnail do showup normally).
To over come this issue i tried reflashing. This happened when i was on the new HyperDroid_v4.0 with Pongster's MattedBlack v4.0 Surgeons which is amazing for battery saving.
I then tried reflashing HyperDroid_v4.0 again after formatting /cache /system /data /sdcard /emmc which wiped everything, but still no avail.
Then i again tried reflashing DarkyROM2 XXKH3 BASE (2.3.4) formatting everything but still no luck at all.
I even tried these flashing after Factory data reset selecting Format USB storage as well .
When i do the flashing everything else seems to be working fine as usual except the youtube playback and android market doesn't download, like i said for the youtube app, everything like searching the apps, browsing through apps details works fine except it doesn't download at all. It shows as if it's downloading but it stays as is forever.
Very sorry if same question was posted before this as i couldn't find like it.
I have been trying to fix this for 2 days in a row but still no luck.
Has anyone come across this same issue.
Please help.
Thank you very much in advance..
Update:The problem was finally solved after again formatting /cache /system /data /sdcard /emmc and flashed stock ROM though Odin and then I installed DarkyROM tool and then flashed DarkyROM2_KI3_Base ROM.
I will soon jump to HyperDroid_v4.0 with Pongster's MattedBlack v4.0 Surgeons again as it has superb battery life.
I will be updating you guys if the same problem persist.
Thank you all
Hello everyone!
Although I am not using GS2 (I have a Galaxy Note), I chose to post here because I didn't want to create a new post and I believe this is not a device-specific issue (see below for why).
I have the exact same problem as OP (as far as I can see). When I got my note less than a week ago, everything was working great. Then, last Friday I noticed that I cannot download anything from the market. After choosing to download something (both paid or free), after clicking "accept & download" at the permission screen, the screen goes back to app screen and market shows the app as "downloading..." with working, yet empty, progress bar. Everything else using the internet works fine - browsing from different browsers, notifications, email etc. I even tried installing an alternative market app, and it would download/install apps no problem. Also, downloading straight .apk files works as well. Later that evening I also noticed youtube app doesn't work - just the "loading" circle keeps running, until it times out. Browsing/searching market/youtube works without a problem. I am using the stock ROM and it isn't even rooted. Later, following some suggestions from google searches on the problem, it turns out that downloads work when I disable network and let it use mobile internet. I also later found out that it works on other wifi networks, just not my home wifi (which used to work perfectly, with no configuration changes to the router).
Next day I also found out that my girlfriend's android (LG Optimus Me P350) has the same exact problem, therefor it is not a phone model specific problem.
Here is what I tried so far:
Factory reset - left me with no apps and no way to re-download them. The market download did work ONCE after the reset, but that was to download the update to the market itself, nothing else;
Clearing Download Manager data - worked for ONE download. At first it worked for one download every time, meaning, after clearing download manager data, I was able to download one app, after that it would go back to the problem. I could then clear data again, and it would again download one app. After about 5 apps downloaded this way, this solution won't work at all anymore;
Force closing/clearing data of market, gmail, talk (in combination with above step) - didn't work;
Signing out/in to gmail and/or talk - didn't work;
Changing google account in market - didn't work;
Stopping/starting download countless times - didn't work;
Switching wifi on/off - only starts downloading briefly when phone switches to 3G while wifi is off. As soon as it gets wifi connection back, the download stalls at the position it was until I switch wifi off again (so it can continue to use 3G);
Switching phone to airplane mode, off/on, then disabling airplane mode - didn't work;
Changing phone's DNS records with an app to OpenDNS - didn't work;
Updating router firmware - didn't work;
Resetting router firmware - didn't work;
Setting port triggering on router for port 5228 - didn't work;
Port forwarding to Note IP for same port - didn't work;
Disabling router firewall - didn't work;
My router is Linksys E1000.
I think that is all I tried. I have been trying to find a solution for the whole weekend, and nothing as far. Searching google makes me believe that many people have had the same problem. I have found many solutions, which don't work, or only work once. This problem is really, really irritating. Also, I have found out that for many people the problem seems to randomly disappear without doing anything after some time (days to months), sometimes coming back and sometimes not. I experienced this myself when after going to sleep, I was able to download one app in the morning with no tried "fixes" at that time. This also makes me believe that there are many "fake" solutions, which did work for some people, but not for others - quite possibly, while these people were "solving" the problem, it actually solved itself, yet because the person did something, he/she believes that was the solution. A notable example of this could be "google account 24-hour reset" where users experiencing the problem are suggested to log out of their google accounts everywhere and not use the account for anything for 24 hours. Seeing as this is possibly a problem somehow connected to another device, not just the phone itself, I did consider flashing DD-WRT on my router, but I wouldn't really want do do that since my router is not that powerful and with all the DD-WRT features my broadband speed gets capped at about 65Mbit/s. Still a lot, but I have a great internet connection and am able to get real speeds of about 90Mbit/s with stock router firmware.
If anyone has any ideas, please share Thank you in advance!
Just a quick reply - I contacted my apartment building network tech, and he said that they didn't do anything regarding the internet that day, but they did however do something to offer TV service to residents (edit: The TV network shares the same hardware as internet's). He said that it shouldn't have changed anything regarding internet, but he would look into it. A few hours later everything is working.
Of course, it could be one of those cases where the problem disappears with no apparent reason, but I guess they did something to fix it. So, if you are experiencing the same problem (market downloads not working and youtube app not playing videos), and you have tried everything else (preferably confirmed the problem persists on someone elses phone), I would suggest you start going up the chain to whoever is managing your network (after yourself). If at all possible, try getting wifi access through someone else who is using the same ISP/network - if the problem persists even when connected to another AP/Router, it's pretty sure the ISP or network is to blame.
Hope this helps someone, since I wasted a few days on this
searched, no find.
I have two consistent issues.
1 - When retrieving sites requiring a login, or when logging into LastPass, if I can get to the "Processing..." popup, it will hang and sit. Sometimes it will complete Processing... after a couple minutes, and sometimes it will continue until I kill the app. This issue is frequent, so restarting the app is not an acceptable workaround.
2 - When loading a page it will often do the same but without a popup. It will take forever to load, sometimes not at all. Occasionally I can reload the page and it will work, occasionally it will not load at until I reboot the phone or something.
these issues seem to occur frequently on home wifi. my PC, also on wifi, will load from these servers instantly.
i have had the issue on the following:
stock
Unnamed latest
Shostock latest
entropy dd latest, and last two
siyah latest and previous
with/without overclocking
with/without data enabled
affects all browsers, lastpass, tapatalk, xda premium, etc, etc.
caches cleared, including dalvik
no stress on the phone, running usually 250-500MB RAM only.
any ideas? the phone is basically unusable as a smartphone at home. the issues may or may not be as bad on regular data. TIA.
one more try... anyone help with this issue?
You state that this is mostly happening on your home Wi-Fi connection; is it possible that you have some sort of QoS / traffic shaping setup on your wireless AP / router that may be resulting in this condition? Also, do you have any of this type of behavior on cellular 3G or other Wi-FI connected networks?
jermneedscoffee said:
You state that this is mostly happening on your home Wi-Fi connection; is it possible that you have some sort of QoS / traffic shaping setup on your wireless AP / router that may be resulting in this condition? Also, do you have any of this type of behavior on cellular 3G or other Wi-FI connected networks?
Click to expand...
Click to collapse
thanks for the reply.
the issue is inconsistent even at home. i have been watching for causal conditions but not finding anything yet. it does not appear to be my wifi. no other devices have ever had any kind of problem, and there have been many (i share the my wpa2 wifi with neighbors as well, many smartphones, etc). yes, the issue frequently affects me off wifi on data. and yes, it occurs at my office wifi as well. but the intermittent nature makes me think it's something with the phone's software, which is why i'm focused on figuring this out here. when it rains it pours, and i will have to reboot the phone, not just kill my browser or other app, in order to connect. sometimes rebooting more than once is required.
Have you tried a 'wipe data / factory reset' in ClockworkMod Recovery?
yes, i did actually. the issue is happening even loading basic google searches out on H+. the page will usually load, but will take literally 3+ minutes to load it. i'm not sure what's going on but it seems there's something going on between me and the servers that is hanging my data retrieval. i'm mystified. but the phone is literally stuck on page loads & data retrieval about 70% of the time. i don't have any weird software running in the bg either. pretty basic Entropy DD (tried the last 2) and ShoStock latest. is it possible there is some hidden settings somewhere i can look at? i have scoured all available settings on the phone, but there's gotta be something deeper i can look at. any recommended system tweak apps for this?
VR32 said:
yes, i did actually. the issue is happening even loading basic google searches out on H+. the page will usually load, but will take literally 3+ minutes to load it. i'm not sure what's going on but it seems there's something going on between me and the servers that is hanging my data retrieval. i'm mystified. but the phone is literally stuck on page loads & data retrieval about 70% of the time. i don't have any weird software running in the bg either. pretty basic Entropy DD (tried the last 2) and ShoStock latest. is it possible there is some hidden settings somewhere i can look at? i have scoured all available settings on the phone, but there's gotta be something deeper i can look at. any recommended system tweak apps for this?
Click to expand...
Click to collapse
I get similar things. Looks like my modem or connection is freaking out.. Did a factory return to kk6. Still didn't fix it. I'm thinking its hardware. Can't figure out what it is cause no laptop right now..
Just wanted to let you know your not alone.
Sent from my GT-I9100 using xda premium
rdannar said:
I get similar things. Looks like my modem or connection is freaking out.. Did a factory return to kk6. Still didn't fix it. I'm thinking its hardware. Can't figure out what it is cause no laptop right now..
Just wanted to let you know your not alone.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
thanks for the feedback. is your phone a refurb?
VR32 said:
thanks for the feedback. is your phone a refurb?
Click to expand...
Click to collapse
Nope. Got it new with contract
Sent from my GT-I9100 using xda premium
ok, mine is a refurb, but has not appeared to have even a single hardware issue. guess i'll continue to cycle new software and see if this eventually irons out. next step is to get more into the system settings and investigate. my initial guess is my phone is sending repeated requests in the background.
if anyone is interested, i may have found the problem. i'm no networking guru, but i changed my phone's DNS settings to OpenDNS's servers like my home router's config. previously my phone was using Google's DNS servers. after changing the phone to OpenDNS loads are consistent and snappy like every other box in the house. keeping an eye, but so far so good.
Sent from my SAMSUNG-SGH-I777 using xda premium
Hi all,
I’m having some issues with my Huawei Mate 10 Pro Dual Sim BLA-L29 8.0.0.120(C432): Some apps just stop refreshing and/or don’t seem to be able to get data from the internet. I end up staring at a white screen and nothing happens: not even a timeout.
Weirder even: this doesn’t happen with all apps, but mainly with some news Apps, Amazon, Ebay and the XDA app. Whereby the Ebay app only seems to have a problem with getting the description and XDA with the news items. And it doesn’t even happen all the time… although I cannot pinpoint a certain time of the day where it happens.
So what did I try myself?
a) I forced-stopped the apps and restarted them manually: this doesn’t work.
b) I restarted the phone, which seems to work at times but isn’t a real solution as it only works for a few minutes.
c) I deleted the cache and data of the apps: this doesn’t work.
d) I reinstalled the apps in question: this doesn’t work.
e) I tried using the apps on WLAN or LTE: this doesn’t change anything, the issue is still there.
f) I cursed my phone: this doesn’t work.
f) Did I try using these apps in the same network with a different phone? Yes I did, none of these issues occur on that phone, but that’s a Galaxy S7 Edge running Batman ROM (wonderful ROM btw), which is based on Android 7 and the Mate 10 Pro is running Android 8. So there is that difference for a start.
What I did notice is that, while setting up the phone for the first time, the wlan connection was really slow and I had to switch to LTE in order for my apps to install. So I’m thinking that this phone might still have some internet connection issues, but I’d like to know how to fix these issues.
So: can anyone help me with my problem?
I had this issue. following a link from facebook would just end up with a blank white screen. Emails wouldn't load. I did a factory reset and all seems to be ok for now. Its beyond annoying, it basically makes the phone unusable.
I think I might have solved this issue myself and it might be useful information for others:
In the battery-section of the settings, there is an option to control if an app can auto-start, be started from a different app and is allowed to keep running in the background. Either you allow the phone to control this automatically, or you can do it manually: the latter possibility is the one I turned on as I wanted to have the control over the apps. Apparently, this was a bad choice as it stopped the apps from getting the information from the internet?
After I switched it back to completely automatic, all apps were working normally again. This is something that Huawei should address as I don't believe this should happen .
DNFDD said:
I think I might have solved this issue myself and it might be useful information for others:
In the battery-section of the settings, there is an option to control if an app can auto-start, be started from a different app and is allowed to keep running in the background. Either you allow the phone to control this automatically, or you can do it manually: the latter possibility is the one I turned on as I wanted to have the control over the apps. Apparently, this was a bad choice as it stopped the apps from getting the information from the internet?
After I switched it back to completely automatic, all apps were working normally again. This is something that Huawei should address as I don't believe this should happen .
Click to expand...
Click to collapse
This fixed the issue for me.
Thanks!
DNFDD said:
Hi all,
I’m having some issues with my Huawei Mate 10 Pro Dual Sim BLA-L29 8.0.0.120(C432): Some apps just stop refreshing and/or don’t seem to be able to get data from the internet. I end up staring at a white screen and nothing happens: not even a timeout.
Weirder even: this doesn’t happen with all apps, but mainly with some news Apps, Amazon, Ebay and the XDA app. Whereby the Ebay app only seems to have a problem with getting the description and XDA with the news items. And it doesn’t even happen all the time… although I cannot pinpoint a certain time of the day where it happens.
So what did I try myself?
a) I forced-stopped the apps and restarted them manually: this doesn’t work.
b) I restarted the phone, which seems to work at times but isn’t a real solution as it only works for a few minutes.
c) I deleted the cache and data of the apps: this doesn’t work.
d) I reinstalled the apps in question: this doesn’t work.
e) I tried using the apps on WLAN or LTE: this doesn’t change anything, the issue is still there.
f) I cursed my phone: this doesn’t work.
f) Did I try using these apps in the same network with a different phone? Yes I did, none of these issues occur on that phone, but that’s a Galaxy S7 Edge running Batman ROM (wonderful ROM btw), which is based on Android 7 and the Mate 10 Pro is running Android 8. So there is that difference for a start.
What I did notice is that, while setting up the phone for the first time, the wlan connection was really slow and I had to switch to LTE in order for my apps to install. So I’m thinking that this phone might still have some internet connection issues, but I’d like to know how to fix these issues.
So: can anyone help me with my problem?
Click to expand...
Click to collapse
i have the impression the app refreshes well when i restart the mate 10 pro.
after some time the app stucks and does not receive data and do not refreshes
---------- Post added at 12:48 PM ---------- Previous post was at 12:43 PM ----------
DNFDD said:
Hi all,
I’m having some issues with my Huawei Mate 10 Pro Dual Sim BLA-L29 8.0.0.120(C432): Some apps just stop refreshing and/or don’t seem to be able to get data from the internet. I end up staring at a white screen and nothing happens: not even a timeout.
Weirder even: this doesn’t happen with all apps, but mainly with some news Apps, Amazon, Ebay and the XDA app. Whereby the Ebay app only seems to have a problem with getting the description and XDA with the news items. And it doesn’t even happen all the time… although I cannot pinpoint a certain time of the day where it happens.
So what did I try myself?
a) I forced-stopped the apps and restarted them manually: this doesn’t work.
b) I restarted the phone, which seems to work at times but isn’t a real solution as it only works for a few minutes.
c) I deleted the cache and data of the apps: this doesn’t work.
d) I reinstalled the apps in question: this doesn’t work.
e) I tried using the apps on WLAN or LTE: this doesn’t change anything, the issue is still there.
f) I cursed my phone: this doesn’t work.
f) Did I try using these apps in the same network with a different phone? Yes I did, none of these issues occur on that phone, but that’s a Galaxy S7 Edge running Batman ROM (wonderful ROM btw), which is based on Android 7 and the Mate 10 Pro is running Android 8. So there is that difference for a start.
What I did notice is that, while setting up the phone for the first time, the wlan connection was really slow and I had to switch to LTE in order for my apps to install. So I’m thinking that this phone might still have some internet connection issues, but I’d like to know how to fix these issues.
So: can anyone help me with my problem?
Click to expand...
Click to collapse
same problem here.
any solution?
I had a problem with my mate 10 pro where I had no data 4g or anything what I did Is wipe cache partition wen you hold own volume down and power button on restart that worked for me
peo129 said:
i have the impression the app refreshes well when i restart the mate 10 pro.
after some time the app stucks and does not receive data and do not refreshes
---------- Post added at 12:48 PM ---------- Previous post was at 12:43 PM ----------
same problem here.
any solution?
Click to expand...
Click to collapse
Did you try the solution I posted? That worked for me at the time...
Thanks
Hi
I have allow the phone to control my apps automatically again and it fixed the issue.
Many thanks ?
DNFDD said:
I think I might have solved this issue myself and it might be useful information for others:
In the battery-section of the settings, there is an option to control if an app can auto-start, be started from a different app and is allowed to keep running in the background. Either you allow the phone to control this automatically, or you can do it manually: the latter possibility is the one I turned on as I wanted to have the control over the apps. Apparently, this was a bad choice as it stopped the apps from getting the information from the internet?
After I switched it back to completely automatic, all apps were working normally again. This is something that Huawei should address as I don't believe this should happen .
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