Hello XDA!
I bought the Sony Xperia Pro-I in the beginning of December 2021 and love how this phone captures pictures. They are simply put amazing.
Unfortunately, the quality of the phone is much left to be desired. As you can see on the pictures, the fingerprint sensor is chipped or scratched. The camera lens has a deep scratch. The rear panel housing has some sort of black spots that cover almost all of the back panel.
I know some of you might say that I am being careless but that is not the case. I always use my phones in cases and have a tempered glass screen protector on. I am very careful not to put the phone inside with any keys, sharp objects or the like. I had many phones including phones from Apple, Oneplus, Samsung, Xiaomi, Google etc and never ever had I had a scratch on a camera lens or some dark spots on the rear panel of the phone or even a scratch on a fingerprint sensor.
May anyone tell me if they are experiencing the same kind of faults with this phone? Does anyone know what are those black spots on the rear housing?
Notes:
- I noticed that dust collects really quickly inside the cases that I use and I always take the case off just to clean with a soft cloth the dust and then put it back in the case.
- The dark spots on the rear panel housing don't come off when I try to wipe it with a soft wet cloth or even with alcohol.
The ‘sratch” on the lens is rather a crack, the ring is also dented there, not sonys fault. The fingerprint probably got hit by somethins as well. But the back glass imperfections are disappearing, maybe you something got spilled on it. Mine looks perfect, brand new, have daily driven it since Jan. Use the sony leather case, which was a disappointment, the fake leather “melted” and came off. Junk.
I think you've got unlucky and something hit your camera lens quite hard. My Pro-I is in use since December without a case and it's still in nearly mint condition.
Agree. I owned 2 Pro-i and was very disapointed with the build quality. Back cover was not tight, and the bezel coating is easily damaged with nail scratch. After using a few weeks, the back cover will have some stains like grease...
Related
Have you left the camera bezel as is or have you covered it up with something?
When I got the phone I was worried about it getting scratched up so I took a screen protector and cut out a square to go over the camera of course I also cut out a hole for the camera to see through but for those who have done nothing do you find the bezel or camera lens has gotten scratched up?
I guess I would also like to know about the silver bezels which go around the width of the phone - scratched up from daily use?
No issue here, but i keep the device in my jacket pocket and never in my pants pocket.
Especially levi fabric...(sand paper )....g
First 4 months i had a flip cover on my phone so it was protected a little bit. Last 5 months has been naked stock cover. No issues at all. Carry it in front pocket all the time. Of course it was mostly summer so it was in shorts pockets but have carried it in my jeans pockets numerous times.
from a galaxy far far away....
no scuffs or scratches... but the battery cover has some pretty good signs of wear. the silver trim around the lens also has some wear if you look closely but the camera cover does not have anything
kingofkings11 said:
Have you left the camera bezel as is or have you covered it up with something?
When I got the phone I was worried about it getting scratched up so I took a screen protector and cut out a square to go over the camera of course I also cut out a hole for the camera to see through but for those who have done nothing do you find the bezel or camera lens has gotten scratched up?
I guess I would also like to know about the silver bezels which go around the width of the phone - scratched up from daily use?
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for times when I dont have my Otterbox Defender case on it (rare), I have a Skinomi body skin protector on it and the Martin Fields screen+camera protector!
Full body coverage x2! the Martin Fields camera lens protector fits PERFECTLY, and from my own before/after experience, doesn't cause any visible distortion.
So the problem is, that the body design of the hox+ (like older HTCs phones), has one major issue: When you put it on a flat surface i. e. table face up, it lays on two points: The first is somewhere down besides the loudspeaker, which is ok, but the second is the camera ring and/ or the camera glas (?) cover. I know there is already a thread regarding the material(http://forum.xda-developers.com/showthread.php?t=2128442&highlight=camera+cover) , of which the cover is made of, but nobody was really sure about that. Because of this issue, i had to send in my device some weeks ago, because the scratches on the cover influenced the picture quality heavily ( bloom-effect ; there are some threads too) . In the end the phone is still getting repaired (status: "waiting for parts".:crying and im thinking about how to solve the problem for the future. I´m no smartphone- rapist, just the opposite thing and it was bought on 10th January, so i was really wondering: why the hell are so many and so fast scratches on the camera glas cover? Would it be meaningful to cut a display glas foil to the size of the camera objective?? In the matrial-thread, somebody was talking about a special "anti glare coating" so maybe you could polish the lense lets say every 4th month with a appropriate polish spray ??? I have always used a bumper to protect the phone, but nevertheless the scratches came! So what to do? And of course this is not a single problem, i suppose, so this increases the importance of this thread/question....
For the camera have you try to take off your bumper and shoot...cause some bumper is bad and it affects the camera when you shoot while using the lights..
The glass if you scared to scratch it...just use the scren protector and cut round until it fits...
The scratch camera glass I think is not affect picture quality accept if you colour the glass with ink..hahha joking
Hope it helps
Sent from my HTC One X+
No I think you didn´t understand the problem of the camera bloom effect: The special anti glare coating is damaged and this causes photos with a lot of bloom, unclearness and bad colours, because the chip is not able to choose the right parameters for "white balances" and other different adjustments, that usually are set automatically. The bumper should only show, how I care about my phone....
I was looking at a faint scratch on the glass cover and I noticed that it moved. As in the whole thing, within the outer ring, as if it was mounted on some sort of suspension, Is it possible the glass lens protrudes slightly from the outer ring, making it a point of contact as opposed to the outer plastic ring? Just a thought.
Have you take out the bumper or back cover what ever you call it...and try to shoot...is your phone custom rom or
Stock...
My first bumper having issue...the right one is the whole have to be big
Sent from my HTC One X+ using Tapatalk 2
Hi, it´s repaired now, and im going to cut a suitable cover. Of course I have taken of the bumper off?? are you really talking about a kind of this http://www.amazon.de/Exklusiv-Cad-S...8O/ref=sr_1_26?ie=UTF8&qid=1362481786&sr=8-26 ???
After cca 6-7 months of using my phone, AR coating of camera lens is almost completely gone and pictures with strong light sources have ridiculous halo effects and strong haze. Am I alone with this problem?
I try to be nice on my phone, no scratches, it sits alone in my pocket and still lense of camera looks like really worn out, with lots of microscratches. Thought it is glass, but seems like some cheap plastic to me now
sorry to hear that, but thanks for the information. I'm waiting to see the note 3 and whatever phablet HTC releases on my carrier and that is something that could stop me from buying a phone.
I had the same issue. Unfortunately the camera lens is plastic and can scratch. I found a thread which told me how to clean up the scratches pretty well. It had me put a Q tip in a power drill and apply toothpaste to it and on a slow speed, buff the lens. It worked quite well. The halo and smoky glare is gone. Of course it was white cream toothpaste, not a gel. And it took about 2 minutes of buffing with very light pressure.
Hope this helps.
Seen these guides too, will check if I could RMA phone and if not, going to try. Shame on HTC, giving us great unibody phone and failing to use better material for lens...
Gave up on rma, used electrical toothbrush and toothpaste, after 2m broken antireflex coating was gone and camera is perfect again. Why dothey aply this crap on lens, when it couldnt hold for half an year? Happy to have working cam again...
Will cleaning the antireflex coating have any effect for the long run? My lens is a bit scratched as well, but I haven't noticed any problems with pictures.
Low lighting ones are a bit weird, but I can't recall how they were at the very beginning when I got the phone.
Mine had really bad halo around any stronger light source and general haze over whole picture...
So i have read rants on the Z1 having self breaking glass, and alittle on the ultra. Most of the threads on the ultra though have been, slight to moderate abuse (sat on)(backpack of stuff) causing breaks. Not the classic Z1 of "took phone out of front pocket". My normal routine is only having the phone in my front pocket when going from my desk to the car. Other than that its on my desk or left in my car (i hate walking around with a phone in my pants).
Mines coming this week and i kinda want to take some preventive steps, and wondering if sony really is replacing "not blown to bits" screens under warranty in at least the USA.
I hear it comes with a factory "screen protector" that you should leave on, and put another screen protector on top of it. Is that true or is the factory protector just the stock "tabbed" film that should be removed right after opening the box? I have a front/back screen protector coming, but wanted to know if i should peel off the factory one first.
nightanole said:
So i have read rants on the Z1 having self breaking glass, and alittle on the ultra. Most of the threads on the ultra though have been, slight to moderate abuse (sat on)(backpack of stuff) causing breaks. Not the classic Z1 of "took phone out of front pocket". My normal routine is only having the phone in my front pocket when going from my desk to the car. Other than that its on my desk or left in my car (i hate walking around with a phone in my pants).
Mines coming this week and i kinda want to take some preventive steps, and wondering if sony really is replacing "not blown to bits" screens under warranty in at least the USA.
I hear it comes with a factory "screen protector" that you should leave on, and put another screen protector on top of it. Is that true or is the factory protector just the stock "tabbed" film that should be removed right after opening the box? I have a front/back screen protector coming, but wanted to know if i should peel off the factory one first.
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one year in, and no glass breaking
your routine won't break the phone, i'm sure
screen protector, i have one on top of the anti shatter film provided with the phone, both front and back, and both scratched to hell, but too lazy to replace
Definitely put a aftermarket screen protector over the anti shatter film. The ASF is too soft, but is a pain in the arse to remove by all accounts
I've had my ZU for about 9 months now and have dropped it 3 times onto concrete, once without any screen proctor or case, the other two times has been with a wallet/flip case. The last time I dropped it the case even broke - still the screen is intact.
I too thought it wont happen to mine, till it really did, of course it's not self breaking glass for no reason, but more likely the most logical reason I could think of is, the stress accumulated from the daily use, a bit of pressure while in pocket, or backpack, along with the heat / cold temperature, whatever other bull crap from regular use, over a period of time, that stress cause the glass to be broken.
I pretty much babied my Z Ultra, have back casing, Glass M on the front, Skinomi on the back, never dropped, all in like new condition. Then last Sunday I was on my bike ride, put it inside my backpack, along with my wallet, then couple hours later, took it out from my backpack only to find the glass, under the M Glass screen protector, under the original ASF, has a hairline crack, and pretty much as good as brick, since it wont register any touch, I can see a call coming in, but cant answer it since the display doesnt work.
OP said it happens with Z1, I read that it happens with Z2, and it happens with my Z Ultra, so I think it's just something on their glass quality along with their full glass design, it is impacting a small number of them, not all, just small number, but still the problem indeed does exists.
But I still buy another Z Ultra in a heart beat without much thinking, as a matter of fact already got another one from expensys, with the price is so cheap now, the smoothness, the crisp display, the waterproofness, it still worth every penny.
Mine broke in the pocket, and so did others.
It can break. But with that said, the risk yours will break in the pocket with no abuse is small.
Sony aren't very consistent in handling these cases. Sometimes they get it fixed on warranty, sometimes they're not. But if you get a first negative answer just send in a complaint and they might turn around (as in my case).
I just got mine back. I had the asf removed on the previous one, I'm not taking it off now. And I'm doubling up with tempered glass protectors.
i personally recommend removal of the anti shater layer, if you live in humid climates, as it can cause the residual moisture and oils from your fingers to cause key presses. i had a bad issue with this till i spend an hour with a razor blade removing it.
some people also claim that removing the layer voids your warranty, but i had the phone replaced about a month back with my extended warranty and had no issues with replacement regardless of having the film removed.
boystuff said:
i personally recommend removal of the anti shater layer, if you live in humid climates, as it can cause the residual moisture and oils from your fingers to cause key presses. i had a bad issue with this till i spend an hour with a razor blade removing it.
some people also claim that removing the layer voids your warranty, but i had the phone replaced about a month back with my extended warranty and had no issues with replacement regardless of having the film removed.
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There is so much wrong with this post.
boystuff said:
i personally recommend removal of the anti shater layer, if you live in humid climates, as it can cause the residual moisture and oils from your fingers to cause key presses. i had a bad issue with this till i spend an hour with a razor blade removing it.
some people also claim that removing the layer voids your warranty, but i had the phone replaced about a month back with my extended warranty and had no issues with replacement regardless of having the film removed.
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i live right on the equator, and have not had any problems with this (i also use a screen protector on top of the antishatter film). do you mean to say by removing the anti-shatter film, the glass doesn't pick up any fingerprints and oil? a screen can only be oleophobic for so long.
To those who have had the screen crack in their pockets: were you using a hard case to provide rigidity to the device?
I also just received a Z Ultra and read through the massive threads on Sony's forums on these problems. It just seems the device is so thin it has too much flex in the pocket. I'm even hesitant to use the leather flipstyle case if it doesn'tt provide enough rigidity.
I'm thinking maybe the aluminum bumper case with GlassM protectors on both sides would work nicely together. Hopefully the aluminum won't degrade the signal quality too harshly.
luceri84 said:
To those who have had the screen crack in their pockets: were you using a hard case to provide rigidity to the device?
I also just received a Z Ultra and read through the massive threads on Sony's forums on these problems. It just seems the device is so thin it has too much flex in the pocket. I'm even hesitant to use the leather flipstyle case if it doesn'tt provide enough rigidity.
I'm thinking maybe the aluminum bumper case with GlassM protectors on both sides would work nicely together. Hopefully the aluminum won't degrade the signal quality too harshly.
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Those hair thin aluminum bumper cases wont do squat, the thick glassM m shields wont do squat. The device is just too long and think. Your best bet is to treat it like a full size tablet. Dont sit with it in your pocket, dont put it in your bag without being in a separate compartment. The poor thing is like 1/4" thick and made out of aluminum and glass. I still dont know why they choose this glass. I can take my droid incredible with gorilla glass and pound the screen on the corner of a desk over and over, no scratches. This sony phone just doesnt have any flex for the glass.
I just through an iLLumiShield on the front and back so i can throw it on the table and not worry about scratches.
nightanole said:
Those hair thin aluminum bumper cases wont do squat, the thick glassM m shields wont do squat. The device is just too long and think. Your best bet is to treat it like a full size tablet. Dont sit with it in your pocket, dont put it in your bag without being in a separate compartment. The poor thing is like 1/4" thick and made out of aluminum and glass. I still dont know why they choose this glass. I can take my droid incredible with gorilla glass and pound the screen on the corner of a desk over and over, no scratches. This sony phone just doesnt have any flex for the glass.
I just through an iLLumiShield on the front and back so i can throw it on the table and not worry about scratches.
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But if flex is the issue then wouldn't a solid metal frame that doesn't bend around the perimeter of the phone rectify such concern?
luceri84 said:
But if flex is the issue then wouldn't a solid metal frame that doesn't bend around the perimeter of the phone rectify such concern?
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Yes but the aluminum bumper case is very flimsy stamped aluminum. You would need something with zero give like aircraft grade. An aluminum or plastic shell would be the way to go, but That bumper case is just to prevent chiping of the sides, and give a mm lip when laying the phone on its front/back.
I just use a rubber back cover and THAT'S IT. No problems for me. And yes i keep it in my jeans' pocket most of the time. It does hinder my movement a little though
Sent from my C6802 using XDA Premium 4 mobile app
The better way to deal with the size is not to put in jeans pocket. In winter, jacket pockets I guess are ok. In summer, I guess the best way would be to buy a camera bag or something for this. I think that would solve this problem.
I just got the phone and I am kinda surprised to see how thin it is. Definitely not a phone you should stress too much.
Hi!
I'm currently using a Z5 Compact with one Slim TPU cover (Orzly Flexi-Slim Case). But I'd like to stop using a case.
The only thing that worries me is the camera, which is bit exposed.
If the camera was scratched by laying the phone at a desk surface, I'd like to know if it's possible to recover it replacing only the back cover.
Does somebody know if the back cover also includes the "glass" area of the camera? (I assume that it is possible to repair this on a Sony store or something like that, without loosing the warranty, right? Paying money)
thanks and best regards,
Sebastian.
So you're thinking of using the Z5C with a naked back, then?
The camera lens is not part of the main glass back of the phone. There's a circular cutout in the back that allows the camera lens to poke through. (The flash lens, however, is part of the glass back).
That said, the camera lens has a little silver-coloured ring around it, and the lens itself is set back. When you have the phone sitting on a desk, the lens will be raised above the surface slightly. Unless you regularly set the phone down on sandy/dirty surfaces, it'll probably be ok.
If you're really worried, you might want to look into getting a tempered/hardened glass back protector. That'll raise the camera a bit further off the desk without making the phone much thicker.
FYI, the camera lens cover is made of plastic, so you should definitely try not to scratch it. I personally use a dbrand skin, so it's slightly raised above the ground.
Random Username said:
FYI, the camera lens cover is made of plastic, so you should definitely try not to scratch it. I personally use a dbrand skin, so it's slightly raised above the ground.
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No wonder my outer lens gets so easily scratched. I have these mystery blemishes even with a case on... luckily the blemishes are located away from the camera lens itself. So is replacing the entire back the only solution to replace this "plastic" lens covering?
http://www.parts4repair.com/back-co...eHAQKFsWAamcfbyO_7XfEhBjdN-ZqVbOGEaAn7s8P8HAQ