I have 256gb on my phone.
Each time I download a file it doubles the overall size on the phone because it is in the downloads folder and also allocated to 'media storage'.
How can I free up this space? It's definitely doubling the same files, I've tested deleting a game's ROM and seen the media storage also go down straight away.
Does this mean I actually have 128gb and not 256gb then?
I have the same problem in my 9RT, 128 Gb. After the extended search I have done on the internet, I have no good news for you.... The conclusion I have come to is that -
1) No, you do have a 256GB storage, but effectively this Media Storage bug is bringing it down.
2) Chinese Mobile makers ignoring this issue since last year and it seems there is no way they are going to solve this. Also, many of the mobile owners with 256GB never use that much space, so may be they will not even notice the difference ever.
3) Some experienced/old user say that it is a sort of 'virtual' problem, that the Phone is mistakenly calculating the space twice and it is just a number. But, it is not. I have firsthand experience that when the space reaches its top limit ( in my case it went up to around 110-115 GB with over 50GB 'Media Storage", Play Store will not let you install any big size app/games
4) The only solution is to ditch android and go for an iPhone which my broke ass can't do now..... I first noticed this in Android 11 and now even with Android 12 the Bug continues. I have no hope that One Plus (in effect, Oppo, Realme etc etc) will ever solve it even with Android 13...
Sorry for the bad news, but I am really down now and have no hope of it ever getting solved! Do let me know please, if you ever get any reply from Realme Support though!
markryan44 said:
I have 256gb on my phone.
Each time I download a file it doubles the overall size on the phone because it is in the downloads folder and also allocated to 'media storage'.
How can I free up this space? It's definitely doubling the same files, I've tested deleting a game's ROM and seen the media storage also go down straight away.
Does this mean I actually have 128gb and not 256gb then?
Click to expand...
Click to collapse
Media storage counts up whatever stuff you put in the /storage/emulated/0, that is not associated with any category like DCIM/Download/Music etc.
Your screenshot shows 78GB in media storage, and the custom "Game rom" folder is around that. You didn't say what the game rom files are. My guess is that installing these games allocates game files in other directory while source file remains intact so it appears that there is double space used. Game installers often have APK and OBB, where the OBB is the data file for the game, and APK is the game launcher installer.
You should use some app like DiskUsage/SDMaid etc. that shows a breakdown of file structure and what occupies space.
Hey thanks for your reply, to clarify I use dolphin and aethersx to emulate GameCube and PS2 games. Should I put those iso files into another folder to fix the issue maybe?
markryan44 said:
Hey thanks for your reply, to clarify I use dolphin and aethersx to emulate GameCube and PS2 games. Should I put those iso files into another folder to fix the issue maybe?
Click to expand...
Click to collapse
These emulators read right off the ROM iso files. In any case, I dont think there is an issue. Go to "About Device" -> Storage. I am pretty sure you will see the ROMs counted up under "Other" category.
But again, you said that
markryan44 said:
Each time I download a file it doubles the overall size on the phone because it is in the downloads folder and also allocated to 'media storage'.
Click to expand...
Click to collapse
I think your statement is wrong, because the Download folder is 4GB.
My other section takes up just 19gb but my ROMS folder is almost 80gb. Just to test if the media storage was referring to my ROMS I deleted a random game (Mario kart) and found the extract size was then missing in media storage straight after. So is there another folder perhaps I should be putting these files into? Maybe /android/data perhaps? Would make any changes?
Quake94 said:
These emulators read right off the ROM iso files. In any case, I dont think there is an issue. Go to "About Device" -> Storage. I am pretty sure you will see the ROMs counted up under "Other" category.
But again, you said that
I think your statement is wrong, because the Download folder is 4GB.
Click to expand...
Click to collapse
Media storage isn't a location, it is a system service that returns size of all user data including the game ROMS.
It does not duplicate the data.
Do the below and send screenshot. The external storage analyzer apps may be miscalculating the actual space used by counting up the "Media storage" as an app.
Quake94 said:
Go to "About Device" -> Storage.
Click to expand...
Click to collapse
On my phone the storage counts up correctly.
Quake94 said:
Media storage isn't a location, it is a system service that returns size of all user data including the game ROMS.
It does not duplicate the data.
Do the below and send screenshot. The external storage analyzer apps may be miscalculating the actual space used by counting up the "Media storage" as an app.
On my phone the storage counts up correctly.
Click to expand...
Click to collapse
Numbers seem to check out. In the first post the App count is 78gb in Media Storage (Game ROMs folder and others) and close to 40gb in other games + Spotify, that's already 120gb, plus whatever other apps you have.
In this screenshot it shows 133gb in apps.
Related
After finding out my internal storage available space was getting low much faster than it should, I deleted the cache from google maps, opera (and moved its location to the storage card), but I can't find a way to move the cache from the HTC Album.
It takes around 30Mb on my device, and if I delete it, it'll just get back to that size in a few days.
I know I can just delete it every time it's too big, but I'm guessing it makes the albums loading faster, so if it's possible, I'd prefer not to delete it, but to move it to the storage card instead.
Is it possible to change the default location of the cache?
Thanks
This would be good, I too ended up wondering where all my space had gone only to find the HTC ALBUM cache folder taking up 20MB
Ditto^^
I find it strange because this would ultimately lead to a completely occupied memory over time (given you take enough pictures). You'd think they thought about that...
I can't seem to find anything about this, and after looking at the registry, I didn't find any key that seems to control this either.
Is there so few people bothered by this?
i am as bothered as you (and running with very few storage left), and wait for a solution. Putting the cache not on the storage card was quite dumb from HTC given the very limited storage. Unfortunately, I am a solution leecher, not a seeder.
Mithrandir007 said:
After finding out my internal storage available space was getting low much faster than it should, I deleted the cache from google maps, opera (and moved its location to the storage card), but I can't find a way to move the cache from the HTC Album.
It takes around 30Mb on my device, and if I delete it, it'll just get back to that size in a few days.
I know I can just delete it every time it's too big, but I'm guessing it makes the albums loading faster, so if it's possible, I'd prefer not to delete it, but to move it to the storage card instead.
Is it possible to change the default location of the cache?
Thanks
Click to expand...
Click to collapse
Sorry, probably a noob question but how did you do it for Opera ?
Thanks in advance
It's in the camera settings. Start the camera; select the strange box on the bottom left with an arrow on the side; hit the "settings" wheel - looks like a cart wheel; then you should have a big box in the middle of the screen with settings options; now select the lower left hand box labelled "storage". When you have the "storage" option with the picture of a SD card then that's where the photos will go.
Cheesy Dave said:
It's in the camera settings. Start the camera; select the strange box on the bottom left with an arrow on the side; hit the "settings" wheel - looks like a cart wheel; then you should have a big box in the middle of the screen with settings options; now select the lower left hand box labelled "storage". When you have the "storage" option with the picture of a SD card then that's where the photos will go.
Click to expand...
Click to collapse
That's not the album cache - that's the camera storage location
alexd83 said:
Sorry, probably a noob question but how did you do it for Opera ?
Thanks in advance
Click to expand...
Click to collapse
For Opera, it's not too hard.
Open Opera, and type "opera:config" in the address bar.
You'll then be in the config page, find the section "User Prefs".
In there, you should find something called "Cache Directory4". Just change that path to any directory in your storage card (for example : "\Storage Card\OperaCache").
Cheesy Dave : Thanks for the answer, but as johncmolyneux said, it's the cache I'd like to move to the storage card (which contains the thumbnails of your images along with other information).
The pictures are already going to the storage card.
Thanks for the reply !
Hi, whoops - sorry I misunderstood the question. Now where is the cache kept ?
I did think the question was simple; but, I thought it might help to explain the settings in the camera.
Confession: I've no idea where the cache is kept. Must explore ...
It's kept in \Application Data\HTC\HTC Album\Cache\ in the internal storage.
Mithrandir007 said:
It's kept in \Application Data\HTC\HTC Album\Cache\ in the internal storage.
Click to expand...
Click to collapse
And how to change it so it goes to another direction?
Filipek88 said:
And how to change it so it goes to another direction?
Click to expand...
Click to collapse
OMG.................................... wasn't that the question of this thread???
mouki_9 said:
OMG.................................... wasn't that the question of this thread???
Click to expand...
Click to collapse
LoL
A bit off topic; but the same cache problem applies to the google maps and youtube applications. Offcourse we could always empty the cachefolders manually now and then, but I would still like some kind of tweak to solve this problem.
Filipek88 said:
And how to change it so it goes to another direction?
Click to expand...
Click to collapse
I wish I knew
Concerning Youtube I don't know how to do it, but for Google Maps, if you get a new version of Google Maps and chose to install it on the storage card, it will put the cache on the storage card as well.
this came to my attention last night when my phone totally ran out of storage when i wasn't actually storing anything on it. i had about 50 mp3's and 10 pictures but all on the storage card. as i didn't know what to do i reverted to clearing the storage which essentially reset it.
i cant believe this problem isn't topping the forum its a massive issue for me. i monitored the storage during a web browsing session this morning. i lost about 10meg of storage in 20 mins and this wasn't cleared when i ended the session. what i dont understand is opera is set to have a 4 meg cache limit. even if someone works out how to transfer all the cache files to the sd card it wont really help as it will eventually fill that up. is i did very little with my phone in the 1st week of owning it other than surf im fairly sure it must have nearly all been browser cache. 130mb of it1! so in fairly sure it will just keep munching and munching storage.
i now have a very tough decision to make i love this phone but i have 24 hours to send it back to o2 and swap it for something else. whats everyones opinions is this likely to get fixed and how long will it take? or should i give up and get an isheep?
Surely htc could just add an option in settings to empty all cache, or auto empty
@jimsteach
A few posts back up this thread there are instructions for moving the Opera cache to the SD Card - it's pretty much an essential in my book given the storage situation on the device.
I too have trawled the registry trying to find where the Album cache is set, but it looks like HTC have modified the architecture and/or use of the registry in building Sense. I'd also love to be able to move mail to the SD Card, but the normal tweak doesn't work for that either.
The location of album cache seems to be hardcoded in HTCAlbum.exe. The Unicode string "\Application Data\HTC\HTC ALBUM\Cache" occurs 7 times when searching in the file with a hex editor. This weekend I will try to modify HTCAlbum.exe and insert a location to storage card.
What puzzles me most is the size album cache can grow to, it seems almost unlimited. I mean, I have never seen any complaints with other devices. The only reg key I found is "HKEY_LOCAL_MACHINE\Software\HTC\HTCAlbum:cache_serial". Does anyone know what this does?
And another key: "HKEY_LOCAL_MACHINE\System\StorageManager\Profiles\SDMemory\FATFS:EnableCache"
Anyone?
hi all, i have a question regarding to the additional data that we downloaded for certain games.
to be specific, i've downloaded NOVA2 and SHADOWGUN. but i dont quite like the games so i uninstalled them from the 'Manage App' option.
but seems like those additional data are still in my phone as i checked my storage, a huge portion of space is taken up.
do we have to manually delete these additional data? if yes, how do i go about doing it?
thanks in advance.
Yeah you'd have to delete the "data" file in the sd\android\data folder.
i had that with plants vs zombies where like 50mb of additional data was downloaded.
the data usually should be in ur internal sd card sd\android\data\com.[developer name usually]
just delete that folder and you'll be set.
if there isn't such folder try doing a file search for the developer company name and there should be data files in ur phone somewhere that u can delete.
As morio134 said, it should be in android/data/[folder]
If you can't tell which one it is, you can use something like Grid Size Free File Manager[/img] so show you what takes up how much space on your phone. Really useful if you're not sure what's using up all of your storage space
also it depend on application - some games etc remove also downloaded data when removed via unistall
Game data could be stored in various locations on the sd card, including gameloft, android/data, ea and others.
Sent from my GT-I9100T
thanks all for the replies.
i'll try to check from those directories mentioned. just to confirm though, i wont be able to access those directories from the computer right?
i have to use apps like ES to navigate inside? since it looks like its internal sd directories.
Hey everyone. I have searched around and can't find an answer to this, so here goes;
I have a Verizon Galaxy S4 and while I love the phone and all the ROM's out for it, I HATE that due to it's limited 16GB internal memory, I am CONSTANTLY running out of space on the phone. I have moved everything I can to my SD card but still can't get it down. When I open my phone on my PC and look at the internal memory, I see a ton of folders that I don't know what the hell they are. I would love to just go through arbitrarily and delete them all but obviously that's not a great idea. Can anyone tell me and/or compile a list of files and folders that commonly end up on our phones from bloat and whatnot?
Here's a screenshot of what I see in mine, just as a for instance...
Do you have a lot of photos?
They would be in the DCIM folder
joshuabg said:
Do you have a lot of photos?
They would be in the DCIM folder
Click to expand...
Click to collapse
Thanks for the reply. There are a lot in there. Can I not move that folder to the SD card?
I only got the S4 last Saturday, and today UPS brought my 32G SD card. When I went to the camera app to see if there were any way to change the target location, a popup said (about), "You now have an SD card, so all single shots will now go there. Multi-shots will still go to the internal storage." There is indeed a setting for that though, Internal or SD. I plan to leave the DCIM folder on the Internal, but let it be empty
I Hate Import Cars said:
Hey everyone. I have searched around and can't find an answer to this, so here goes;
I have a Verizon Galaxy S4 and while I love the phone and all the ROM's out for it, I HATE that due to it's limited 16GB internal memory, I am CONSTANTLY running out of space on the phone. I have moved everything I can to my SD card but still can't get it down. When I open my phone on my PC and look at the internal memory, I see a ton of folders that I don't know what the hell they are. I would love to just go through arbitrarily and delete them all but obviously that's not a great idea. Can anyone tell me and/or compile a list of files and folders that commonly end up on our phones from bloat and whatnot?
Here's a screenshot of what I see in mine, just as a for instance...
Click to expand...
Click to collapse
You probably already know this...but here goes:
-By all means invest in an external sdcard. Use the sdcard to store all your pictures, video, music and any other documents you may be storing on your phone.
-There are two apps in the Play Store that enable you to "sort of" move apps to sdcard. Aparted will allow you to partition your sdcard. You create a partition that will be reserved for app data, cache and other "stuff". Link2SD is the app that will use that partition to "link" your apps to the data etc being stored on the sdcard partition. I saved about 1gb by using these two apps. This only works on your downloaded apps, not on system apps. Your apps will update and run as normal, but their associated data etc will be stored on the sdcard partition you create.
-Consider the type ROM you're running, if you have an option. Generally speaking, TW ROMs are more "heavy" than AOSP ROMS. You have to pick your poison. If you like and use all the unique features Samsung has put on the S4 (hand gestures, smart screen etc) then a AOSP ROM may not be what you want as your daily driver. Yes, it will use less resources in terms of RAM and internal storage, but some of those unique features that you like will not be available because most of the supporting firmware has been removed in an AOSP ROM. If you're forced to use SafeStrap to flash ROMs then your options are even fewer.
-There are a number of "safe to remove or freeze" list floating around on the web or in this forum. Like most things, one man's passion is another man's poison. Just because some guy says "xxxx.apk" is safe to remove or freeze doesn't mean it won't have an undesirable effect for you. Besides, you really don't save a lot of storage space by deleting most of those things. Unless it is truely "bloat" like NFL Football or Blockbuster I just freeze those things associated with functions or apps that I know I will never use. On a TW ROM that usually means most of the Samsung "stuff".
Hope this helps.
Remove Stuff
Removing all of the Samsung stuff that you dont use dose free up some space. Even with that I have found on the TW roms I can only hold 2 of them on my internal storage. Usually I have my Daily driver rom on there and any new roms that I want to try I just have to keep deleing those when I want to put a new one on.
I love the SGP611, except it's low memory. I was anxiously awaiting MM and then so disappointed when they didn't allow you to utilize SD card more. My daughters tablet is used for apps and its stores such a sorry amount of apps. Is there any way I can change the memory to SD card without rooting it? I don't want to brick my daughters tablet and I'm not sure I'm confident enough to root it, plus we couldn't afford a new tablet if something went wrong. Any advice would be appreciated.
dude just revent to KITKAT via FLASHTOOL.it still is the best OS in every single category included battery life..
kos25k said:
dude just revent to KITKAT via FLASHTOOL.it still is the best OS in every single category included battery life..
Click to expand...
Click to collapse
How does that help give it more memory/space?
SamraLee said:
How does that help give it more memory/space?
Click to expand...
Click to collapse
I think you mean storage, not memory (two different things altogether)...that's why the other person recommended going back to 4.4. Pretty sure he was referring to better RAM management than 6.0.
Really, your best bet is to have her be mindful of what apps she actually uses. Most times there are games rarely ever opened hogging up storage.
Bandage said:
I think you mean storage, not memory (two different things altogether)...that's why the other person recommended going back to 4.4. Pretty sure he was referring to better RAM management than 6.0.
Really, your best bet is to have her be mindful of what apps she actually uses. Most times there are games rarely ever opened hogging up storage.
Click to expand...
Click to collapse
Thank you, you are right I do mean storage. I wasn't aware of the different wording. All I really want is for my memory card to be able to have more on it. I wonder why Sony chose not to go with making external storage your main storage. Is there a way to force it to go to SD card without rooting?
oh sorry I had in nind that on kitkat you can transfer apps on sd.I saw it now and I can't.beside this,if you plan to root it,it worths cause in MM there is very high risk if you transfer apps to sd..
SamraLee said:
Thank you, you are right I do mean storage. I wasn't aware of the different wording. All I really want is for my memory card to be able to have more on it. I wonder why Sony chose not to go with making external storage your main storage. Is there a way to force it to go to SD card without rooting?
Click to expand...
Click to collapse
What you can do SAFELY, is go into your App settings and change what storage they use. Not every App has the ability to do this. Some games have this option, Pokemon Go being one of them. You can move the data stored on device internally to instead be stored on SD card. This can add up if several apps can do this.
Anyways, it's a thought.
Bandage said:
What you can do SAFELY, is go into your App settings and change what storage they use. Not every App has the ability to do this. Some games have this option, Pokemon Go being one of them. You can move the data stored on device internally to instead be stored on SD card. This can add up if several apps can do this.
Anyways, it's a thought.
Click to expand...
Click to collapse
Yes, thank you. I have done this already. I appreciate your advice. Is there anything I can do that is less risky than rooting, and perhaps a little more novice friendly, but isn't 100% risk free? My daughter is only 4, but she loves having loads of different apps and rememebers ones I've deleted.
Here's a post I found that digs into the issue more. With some solves laid out in a tutorial. Sony seems to have disabled the feature in MM...this will enable it.
Adaptable Storage
You can also give the Sony suggested walk-through below a try...let us know if it helps.
You might also try using a lower capacity SD card...sometimes certain devices can be finicky with anything 32GB or over.
It looks like Sony devices have been mentioned in that regard.
Here's some tips for managing your available memory. Try these methods one after the other.
Open the notification by dragging the status bar downwards, then tap the notification. The storage menu opens.
Move files or apps to the memory card (SD card), if you have one inserted.
Move files to a computer (if you no longer need them on your device).
Delete files from the internal memory.
To move files from the device memory to the microSD card (if inserted):
Open Settings > Storage
Scroll down to the end of the menu and select Transfer data to SD card.
Select the items (photos, videos and music) you wish to move to the SD card.
Un-select a category if you see the information, that there is not enough memory on the SD card to transfer all files.
Select Transfer to start the transfer to the SD card.
To delete files from the device memory:
Open Settings > Storage > Internal Storage.
Tap a category to select what you want to delete from the device memory.
Depending on the category selected you have different options on how to proceed:
Apps: Selecting Apps will open the Apps menu. Here you can uninstall downloaded applications, if you do not need them anymore.
Pictures, videos: Selecting this option will open the Album application or Google Photos. In these applications you can delete pictures or videos to free device memory.
Audio: If you tap Audio you can see the audio tracks currently stored on your device memory. You can delete tracks using the File Commander or the Music / Walkman application.
Downloads: In this category you can see a list of all files you have downloaded to your Xperia™ phone or tablet. To delete a file just touch and hold it and then tap the trash bin icon in the top right corner.
Cached Data: Applications can aggregate quite huge amounts of cached data while working. If you select this category you can delete all cached data at once. This will not delete any personal data. Deleting the application cache from time to time is highly recommended to free device memory.
Misc.: In this category you can see files and folders which have been created manually on the device memory. To delete a file or folder just tick the checkbox in front of the file or folder name and tap the trash bin icon in the top row. Please be careful while deleting files and folders, as a deleted item cannot be recovered.
Click to expand...
Click to collapse
Bandage said:
Here's a post I found that digs into the issue more. With some solves laid out in a tutorial. Sony seems to have disabled the feature in MM...this will enable it.
Adaptable Storage
You can also give the Sony suggested walk-through below a try...let us know if it helps.
You might also try using a lower capacity SD card...sometimes certain devices can be finicky with anything 32GB or over.
It looks like Sony devices have been mentioned in that regard.
Click to expand...
Click to collapse
I just bought a Z3c tablet and a 64GB SANDISK U3
90MB/S micro sd card, do you think I'll have issues?
Bandage said:
Here's a post I found that digs into the issue more. With some solves laid out in a tutorial. Sony seems to have disabled the feature in MM...this will enable it.
Adaptable Storage
You can also give the Sony suggested walk-through below a try...let us know if it helps.
You might also try using a lower capacity SD card...sometimes certain devices can be finicky with anything 32GB or over.
It looks like Sony devices have been mentioned in that regard.
Click to expand...
Click to collapse
Note that as of Marshmallow you can definitely move apps to the SD card, but only the ones that Sony hasn't bundled as part of the ROM. However, even doing so doesn't change the cached files that those apps use... For example, I had Hearthstone installed, and while I can "move" the app to the SD card, it still unpacks over 1GB of files to the internal storage, which sort of defeats the purpose. I have a 64 GB card, and as long as its Class 10 or above you shouldn't have any issues with not being able to write or use it for media files, etc
I ended up removing the game all together, and I can't remove enough of the bloatware to free up space.
When you're in the Storage screen as listed in the above guide, you also can't set the SD card as default.. the option to do so doesn't appear within Sony's ROM.
I would suggest that OP looks at the games she has, and removes the larger ones, keeping more of the smaller ones installed. Otherwise, unlocking the bootloader and flashing a custom ROM is the only other choice if you want to stick with that hardware and want to free up more room
One big issue nobody talks about or is completely unaware about is that everytime you download or store any media like movies, not only does the original space of the movie gets occupied, the media storage app in the phone magically increases the exact same amount of storage usage. You could verify it yourself by going into storage and select the view system apps option. So for example if you download a 2 gb movie, instead of going from 62-60gb storage space, it goes from 62-58gb storage space. This is very big issue which is also faced by many OnePlus devices. You cannot force stop the media storage app or delete any data or cache in it. The only temporary solutions which worked for some is deleting the recycle bin data, clearing unwanted data using files app and maybe resetting your device but the fact that this issue exists is a huge problem and is still unresolved for many users. I hope someone might be able to solve this issue or could at least help make realme aware about this issue.
Google has already solved it with Pixel 5. But Chinese manufacturers seem, kind of, lost in translation
Jokes apart, I have this same problem with OP 9RT and am really tired of deleting my videos, photos again and again..... Android 12 didn't solve it and after Oxygen OS 12 I have little hope that Android 13 will be any better.
jitd said:
Google has already solved it with Pixel 5. But Chinese manufacturers seem, kind of, lost in translation
Jokes apart, I have this same problem with OP 9RT and am really tired of deleting my videos, photos again and again..... Android 12 didn't solve it and after Oxygen OS 12 I have little hope that Android 13 will be any better.
Click to expand...
Click to collapse
I think I might have been wrong, after further inspection the Google files app showed the proper storage. I think it may be a problem of the storage app showing wrong storage for some reason instead of actually losing storage. I don't remember correctly if the issue was on the storage options in setting or Google files itself.
Yellowflash070 said:
I think I might have been wrong, after further inspection the Google files app showed the proper storage. I think it may be a problem of the storage app showing wrong storage for some reason instead of actually losing storage. I don't remember correctly if the issue was on the storage options in setting or Google files itself.
Click to expand...
Click to collapse
Are you sure?
Asking as I also used many Storage apps, like SD Maid etc. and some of them actually did not show the space taken by Media Storage app! As per them the storage was fine and free there.....
But then I found out that when the Media Storage size went over 50-52Gb, I couldn't install a huge game, like Genshin in my phone any more as Play Store showed the message that I have to uninstall some apps to make space!!!
So apparently, at least in my 9RT, the Play Store/System is considering the space shown in Media Storage as real!
This is the present situation in my phone, after many resets ....
Out of this 40Gb apps, the Media Storage is taking 30Gb....
Which, by now, I'm sure is consisting of that 25Gb videos and other app data
All I can hope for now is by some miracle, OP fix it or that Google brings the Pixel 7 to India...... as at least they listen to the Bug reports and do solve them even if it takes some time. OP 9 Pro has this problem since launch, and by now, in almost 1 year One Plus couldn't solve it....so I really have very little hope from them now.
jitd said:
Are you sure?
Asking as I also used many Storage apps, like SD Maid etc. and some of them actually did not show the space taken by Media Storage app! As per them the storage was fine and free there.....
But then I found out that when the Media Storage size went over 50-52Gb, I couldn't install a huge game, like Genshin in my phone any more as Play Store showed the message that I have to uninstall some apps to make space!!!
So apparently, at least in my 9RT, the Play Store/System is considering the space shown in Media Storage as real!
This is the present situation in my phone, after many resets ....
View attachment 5650339
Out of this 40Gb apps, the Media Storage is taking 30Gb....
View attachment 5650341
Which, by now, I'm sure is consisting of that 25Gb videos and other app data
Click to expand...
Click to collapse
jitd said:
Are you sure?
Asking as I also used many Storage apps, like SD Maid etc. and some of them actually did not show the space taken by Media Storage app! As per them the storage was fine and free there.....
But then I found out that when the Media Storage size went over 50-52Gb, I couldn't install a huge game, like Genshin in my phone any more as Play Store showed the message that I have to uninstall some apps to make space!!!
So apparently, at least in my 9RT, the Play Store/System is considering the space shown in Media Storage as real!
This is the present situation in my phone, after many resets ....
View attachment 5650339
Out of this 40Gb apps, the Media Storage is taking 30Gb....
View attachment 5650341
Which, by now, I'm sure is consisting of that 25Gb videos and other app data
Click to expand...
Click to collapse
How much storage do you have left? Cause I just looked into and remembered that you don't have to worry too much about the media storage app taking your space cause I don't think it actually affects your space even though it shows in your settings.
My phone has a total internal space of 256gb(my phone doesn't have a sd slot also) and as you can see, I've only used 204gb of my space but adding all the storage shown below(especially the video and app storage) I've almost used 300gb space which is almost impossible.
Another example is my Google files app which literally shows I've used 297gb even though my phone literally has a 256gb internal storage. So I think it's safe to assume that the media storage app doesn't actually cause much issue and you don't have to worry about it too much.
Interesting!
My Google Files is showing I have 66GB free (out of 128GB). But Downloads(4.1)+Videos (25) + Docs (4.7) + Apps (40) is totaling to 73.8GB. That comes to a total of 74+66 = 140GB!!!!
Now, taking that (as per Files) I have 66GB free, I have used up 62GB already. That may be as - Videos(25)+Downloads(4.1)+Docs (4.7)+ about 28GB of System, may be? I don't have any idea how much space Android 11/12 takes now a days....
Tomorrow I will fill my phone with some more videos to take the Media Storage app size to around 60GB at least (need some 35GB of movie files, which fortunately I have This should make the device think that I have used up all of my 128GB (incl. system) space. And then I will again try to install Genshin/WOT Blitz/Grid , any one game of about 3-4-5GB and see what the system says......
As it's past 12:30 at night in my end, I'm switching off for today now....Will report tomorrow about the storage experiment! Take care, bye!
jitd said:
Interesting!
My Google Files is showing I have 66GB free (out of 128GB). But Downloads(4.1)+Videos (25) + Docs (4.7) + Apps (40) is totaling to 73.8GB. That comes to a total of 74+66 = 140GB!!!!
Now, taking that (as per Files) I have 66GB free, I have used up 62GB already. That may be as - Videos(25)+Downloads(4.1)+Docs (4.7)+ about 28GB of System, may be? I don't have any idea how much space Android 11/12 takes now a days....
Tomorrow I will fill my phone with some more videos to take the Media Storage app size to around 60GB at least (need some 35GB of movie files, which fortunately I have This should make the device think that I have used up all of my 128GB (incl. system) space. And then I will again try to install Genshin/WOT Blitz/Grid , any one game of about 3-4-5GB and see what the system says......
As it's past 12:30 at night in my end, I'm switching off for today now....Will report tomorrow about the storage experiment! Take care, bye!
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Have a good day
Yellowflash070 said:
Have a good day
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Hi!!!
Became so busy I couldn't come to this thread.....
As per my last post, I filled up my phone towards up to 60GB and yup, my total storage went well over 128GB as per Files app And yeah, Play Store didn't let me install a small game of about 10MB as it showed the message of no space available.
Lost the screenshots, as I hard reset the phone again on the advice of some OnePlus customer care service provider. No result, it's still the same......
jitd said:
Hi!!!
Became so busy I couldn't come to this thread.....
As per my last post, I filled up my phone towards up to 60GB and yup, my total storage went well over 128GB as per Files app And yeah, Play Store didn't let me install a small game of about 10MB as it showed the message of no space available.
Lost the screenshots, as I hard reset the phone again on the advice of some OnePlus customer care service provider. No result, it's still the same......
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So i guess apart from installing new apps after the fake storage filled situation, i guess we won't be having much problems.
Yellowflash070 said:
So i guess apart from installing new apps after the fake storage filled situation, i guess we won't be having much problems.
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Well, lol, looks like that....
The short time I had with my Phone being over 128GB in size, it performed normal tasks well, no lag. But, can we record Videos/photos in that situation? As I just hard reset my phone, it will take some time to get filled up again. So I suppose, this time you'll have to test if we can record videos when our phones get well over their storage limits , provided you have the time off course
Did you by chance try using a third party app store or apk files for installing apps when the storage was "overfull"?
vizdrom97 said:
Did you by chance try using a third party app store or apk files for installing apps when the storage was "overfull"?
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Never used any Third Party App Store. It was pure Android 12 issue which OnePlus developers didn't have the time to fix. It is solved now in Android 13.