I allowed a security/software update to install on my phone the other day. Now I am unable to make any calls. It doesn't even connect to voicemail just goes to call ended. My service provider isn't having issues and tech support isn't able to help it seem. I'd like to know if anybody can provide a guide on how to roll back the update.
Thanks!
try contacting oneplus support as the 1 change on the changelog says "fixed not being able to use mobile data in some scenarios"
justauserthatusesaphone said:
try contacting oneplus support as the 1 change on the changelog says "fixed not being able to use mobile data in some scenarios"
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Click to collapse
I called them already and they didn't really help, called service provider too and that didn't really help either.
Completely different phone but I had a nearly identical problem with my Samsung S9 (960U1) on AT&T. Happens fairly frequently, or did. Come to think of it, it's been a few weeks or more, at least, since I've had the problem. Only way that reliably "fixed" it was a complete reset of Network Settings.
Related
Hey guys, first of all, the LeeDroid Honeycomb + Phone is an AMAZING rom! The fact that they were able to allow phone calls & text messages on Honeycomb is nothing short of amazing (Since it was not designed for phones at all). I did however stumble onto something.
I had been using the HTC Flyer 3g with my AT&T account and I got this message:
"AT&T Free Msg: Your data service has been restricted due to SIM Swapping with a Data Connect Device. Please call 1(800)-331-0500 to discuss available plan options."
The internet, SMS and MMS worked perfectly for the first two days I had it, then AT&T cut it off. Has any one dealt with this before? I called customer service and they said because this device isnt a phone, that their system would not allow it to use the internet. Phone calls still work and so do regular text messages, but no MMS and no internet.
Would Flashing to a different radio cause them to recognize this device as something else? Is there a way around it? Am I just an idiot?
Greatly appreciate the work you did LeeDroid! This is by far the most comprehensive and bugless custom rom I've ever loaded!
Different radio isn't going to do anything. They are probably reading the IMEI number, which is not changeable.
I don't think you will be able to use this device on a phone plan.
aluthier said:
Hey guys, first of all, the LeeDroid Honeycomb + Phone is an AMAZING rom! The fact that they were able to allow phone calls & text messages on Honeycomb is nothing short of amazing (Since it was not designed for phones at all). I did however stumble onto something.
I had been using the HTC Flyer 3g with my AT&T account and I got this message:
"AT&T Free Msg: Your data service has been restricted due to SIM Swapping with a Data Connect Device. Please call 1(800)-331-0500 to discuss available plan options."
The internet, SMS and MMS worked perfectly for the first two days I had it, then AT&T cut it off. Has any one dealt with this before? I called customer service and they said because this device isnt a phone, that their system would not allow it to use the internet. Phone calls still work and so do regular text messages, but no MMS and no internet.
Would Flashing to a different radio cause them to recognize this device as something else? Is there a way around it? Am I just an idiot?
Greatly appreciate the work you did LeeDroid! This is by far the most comprehensive and bugless custom rom I've ever loaded!
Click to expand...
Click to collapse
Hey Aluthier:
Did your Flyer work on 3G, or was it just connecting on edge?
Thanks a lot!
sun122 said:
Hey Aluthier:
Did your Flyer work on 3G, or was it just connecting on edge?
Thanks a lot!
Click to expand...
Click to collapse
aluthier said:
Hey guys, first of all, the LeeDroid Honeycomb + Phone is an AMAZING rom! The fact that they were able to allow phone calls & text messages on Honeycomb is nothing short of amazing (Since it was not designed for phones at all). I did however stumble onto something.
I had been using the HTC Flyer 3g with my AT&T account and I got this message:
"AT&T Free Msg: Your data service has been restricted due to SIM Swapping with a Data Connect Device. Please call 1(800)-331-0500 to discuss available plan options."
The internet, SMS and MMS worked perfectly for the first two days I had it, then AT&T cut it off. Has any one dealt with this before? I called customer service and they said because this device isnt a phone, that their system would not allow it to use the internet. Phone calls still work and so do regular text messages, but no MMS and no internet.
Would Flashing to a different radio cause them to recognize this device as something else? Is there a way around it? Am I just an idiot?
Greatly appreciate the work you did LeeDroid! This is by far the most comprehensive and bugless custom rom I've ever loaded!
Click to expand...
Click to collapse
The companies do this because they have different data calling plans, the thing is that they will be able to identify by the device ID, i think they have cancelled this so that you buy a "Internet Sim" this is nothing to do with the ROM i dont think
Hello,
Two problems (very likely unrelated):
Issue 1: I haven't been able to receive any mms. Is this a known problem for custom roms, and/or does it relate to my service provider? I am using PagePlus. Do I need to manually edit or delete something?
Issue 2: I can't blacklist specific text message senders. This seems like a major oversight to me, but I'm not a dev ... maybe it's extremely difficult to do. I don't want to block texts completely.
An app would be fine, but I don't want to put closed-source stuff on my phone.
Using Cyanogen 7.2. Googled these issues several times since installing about a year ago.
Please assist if you can solve either mystery...thanks
closedsource_normalcy said:
Hello,
Two problems (very likely unrelated):
Issue 1: I haven't been able to receive any mms. Is this a known problem for custom roms, and/or does it relate to my service provider? I am using PagePlus. Do I need to manually edit or delete something?
Issue 2: I can't blacklist specific text message senders. This seems like a major oversight to me, but I'm not a dev ... maybe it's extremely difficult to do. I don't want to block texts completely.
An app would be fine, but I don't want to put closed-source stuff on my phone.
Using Cyanogen 7.2. Googled these issues several times since installing about a year ago.
Please assist if you can solve either mystery...thanks
Click to expand...
Click to collapse
Hey about your MMS issue for one do you have it through service? Or maybe you have to go back to stock to update prl, have you tried Google voice?, also could use Google voice to help block ppl
closedsource_normalcy said:
Hello,
Two problems (very likely unrelated):
Issue 1: I haven't been able to receive any mms. Is this a known problem for custom roms, and/or does it relate to my service provider? I am using PagePlus. Do I need to manually edit or delete something?
Issue 2: I can't blacklist specific text message senders. This seems like a major oversight to me, but I'm not a dev ... maybe it's extremely difficult to do. I don't want to block texts completely.
An app would be fine, but I don't want to put closed-source stuff on my phone.
Using Cyanogen 7.2. Googled these issues several times since installing about a year ago.
Please assist if you can solve either mystery...thanks
Click to expand...
Click to collapse
Issue 1: not normally a problem but it does happen,,, generally 2 options will get you back going,,, i use pageplus too and experienced it 1 time only,,,
Option 1 ;; odin flash back to stock eh03 boot up, don't activate yet,,, then do process to flash cm7 or newer, recommend a jellybean cm10.1 android 4.2.2 ROM though,,, then activate phone,,, not 100% sure this works but it should
Option 2 for PagePlus users:: it's called an esn swap,,, it it requires an old phone capable of pp phone activation (any old non-smart cdma Verizon phone will work too , or someone willing to let you borrow theirs for the process)
A PagePlus csr can do this for you if you call in,,, or online dealers can do this too, some charge for doing it though,,,, you are gonna need the esn/imeid # for both phones and the phone #'s,,,
What you are doing is powering off both phones, and activating the temporary phone with your # and make a test call, l, then make sure power is off on both and re-activating your fassy phone with your #
(It took me longer to type this than it would to do an esn swap)
.
Anyone able to get enhanced messaging to work yet? If you are using Messages (Google Messenger) it is listed under advanced but it never completes.
It worked great on my Note 4. I like the ability to text over wifi.
xPhrostx said:
Anyone able to get enhanced messaging to work yet? If you are using Messages (Google Messenger) it is listed under advanced but it never completes.
It worked great on my Note 4. I like the ability to text over wifi.
Click to expand...
Click to collapse
Yes, it's working for me on my Sprint Galaxy S8 +. I did have trouble were it wouldn't work right away, had to wait like 24-48 hours after I activated the phone on my line for the system to provision it or whatever. Just keep trying and eventually it should complete and go through.
I use Android Messaging because the Samsung app supposed to have RCS and play nice with Android messages but when Ive sent messages from the Samsung app it acts like I dont have RCS at all
Doesn't work
I have had my phone for a few weeks but it still doesn't work. Every time I try it, it tells me Excuse the wait... Messages will let you know when this step is complete but it never completes.
Strange I was able to enable it on my wifes S8+ but mine will not enable. Tried clearing cache and uninstall and reinstall. Anyone else had this issue?
I chatted with TEP and Sprint, they sent me a new sim card and that didn't resolve it. I factory reset the phone twice and that didn't resolve it. I called Sprint and Sprint said to call Samsung.
Here is the definitive answer from Samsung "It is being rolled out in batches and certain versions of the phone have not received that update."
xPhrostx said:
I chatted with TEP and Sprint, they sent me a new sim card and that didn't resolve it. I factory reset the phone twice and that didn't resolve it. I called Sprint and Sprint said to call Samsung.
Here is the definitive answer from Samsung "It is being rolled out in batches and certain versions of the phone have not received that update."
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Click to collapse
I wonder if taking the phone to a best buy that has a Samsung experience store if they can add it.
It will go thru after Day or 2 I had issues but it resolved its self
Unlocked phone on T-mobile, US.
I'm not sure when this gets started, but I've noticed it after the April update. When on VoLTE, there's no sound for incoming or outgoing calls. When on WiFi Calling, it auto hangs up as soon as the call is picked up.
Any input is highly appreciated. Thanks in advance!
judsonzhao said:
Unlocked phone on T-mobile, US.
I'm not sure when this gets started, but I've noticed it after the April update. When on VoLTE, there's no sound for incoming or outgoing calls. When on WiFi Calling, it auto hangs up as soon as the call is picked up.
Any input is highly appreciated. Thanks in advance!
Click to expand...
Click to collapse
I had an issue recently where all calls I made (wifi calling or though the stock dialer app) would auto hangup and never go through. Incoming calls seemed to work fine though.
I did a factory data reset and set everything up back from scratch, that was the only way to fix it. This maybe something worth trying if you haven't done it already.
If you do a restore of any backup data (i.e. smartswitch, google backup) I would suggest using the google backup and not the smartswitch this time. I made a smartswitch backup before the factory data reset, but ended up not being able to use it. Everytime I did a restore with the backup the same thing would happen. I had no problems with the google backup.
Also if the problem persists (or if you opt to do so anyways, maybe worth trying anyways) I would call T-Mobile support and ask them if there are any problems or etc. It maybe possible they are working on the towers near you, as one time my service was being a little quirky and it was due to them doing some low/mid band additions on nearby towers. They may just need to refresh your phone on there end or send you a replacement sim card in case a problem exists with the one you have..
scottusa2008 said:
I had an issue recently where all calls I made (wifi calling or though the stock dialer app) would auto hangup and never go through. Incoming calls seemed to work fine though.
I did a factory data reset and set everything up back from scratch, that was the only way to fix it. This maybe something worth trying if you haven't done it already.
If you do a restore of any backup data (i.e. smartswitch, google backup) I would suggest using the google backup and not the smartswitch this time. I made a smartswitch backup before the factory data reset, but ended up not being able to use it. Everytime I did a restore with the backup the same thing would happen. I had no problems with the google backup.
Also if the problem persists (or if you opt to do so anyways, maybe worth trying anyways) I would call T-Mobile support and ask them if there are any problems or etc. It maybe possible they are working on the towers near you, as one time my service was being a little quirky and it was due to them doing some low/mid band additions on nearby towers. They may just need to refresh your phone on there end or send you a replacement sim card in case a problem exists with the one you have..
Click to expand...
Click to collapse
Thank you so much for the input! I'm going to factory reset this evening. And if it still persists probably call Tmo. But I guess the chance is low, my other device works just fine with Tmo (both wifi calling and volte)
Let's see! Have a good one!
For some reason the call and text on my Tab S7+ and S10+ isn't always working. When I make a call using the Tab S7+ I see a message saying "No network connection" but on my S10+ the call is being made but hangs up because it could not transfer to the tablet. I can't get any incoming calls either but get a missed call notification after they hang up. I cleared the cache and data on both the phone app and call & text app and it worked for a day. Now not even clearing the cache and data works. I don't know what the issue could be. Anyone have these issues?
I have the sprint version of the Tab s7. There’s no option to turn on calls and text from other devices. It came with a messenger app but no dialer. I’m confused. Am I unable to make Calls. I have the note 10+
That's another strange issue. Does Spring allow this service? I read that some providers in the US don't support this feature. I'm still having issue getting it to work 100%. I even cleared the cache partition on my phone thinking there might be something in there that is corrupt. Funny thing is sometimes I make a call on my Tab S7+ and get the no network connection but after a minute or two my phone stays its making a call from the Tab S7+. So there is a delay for some reason. Could this be something with the Samsung servers?
AndroidArtTech said:
That's another strange issue. Does Spring allow this service? I read that some providers in the US don't support this feature. I'm still having issue getting it to work 100%. I even cleared the cache partition on my phone thinking there might be something in there that is corrupt. Funny thing is sometimes I make a call on my Tab S7+ and get the no network connection but after a minute or two my phone stays its making a call from the Tab S7+. So there is a delay for some reason. Could this be something with the Samsung servers?
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Click to collapse
They said Verizon and ATT doesn't have the feature. I dont even have a phone dialer. Sprint told me to contact Samsung. Samsung said its sprint.
What I don't understand is why does it matter what service provider you have. From my understanding this feature works like this; (1) I make a call on my tablet (2) it goes through my home wi-fi to Samsung's server (3) Samsung server sends the number to my phone and initiates the call.
So why would the service provider care or even know if I directly make the call from my phone or it gets remotely dialed by Samsung.
AndroidArtTech said:
What I don't understand is why does it matter what service provider you have. From my understanding this feature works like this; (1) I make a call on my tablet (2) it goes through my home wi-fi to Samsung's server (3) Samsung server sends the number to my phone and initiates the call.
So why would the service provider care or even know if I directly make the call from my phone or it gets remotely dialed by Samsung.
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Click to collapse
Well I had a chat with Sprint again and they said the service has been disabled on all their tablets. I would have to download a 3rd party app to make calls. It does have a mess
Disabled on the T-Mobile S7+ as well. Went in through ADB and could not find the packages for this anywhere. Samsung said in marketing this tablet that it was not available on the Plus at launch, but that was the fine print. Just above that it said it was available, period. Hoping it shows up with the Android 11 update, whenever that shows up.
da_ferreira said:
Disabled on the T-Mobile S7+ as well. Went in through ADB and could not find the packages for this anywhere. Samsung said in marketing this tablet that it was not available on the Plus at launch, but that was the fine print. Just above that it said it was available, period. Hoping it shows up with the Android 11 update, whenever that shows up.
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Click to collapse
Sprint told me that they will no longer support making calls from the tablet. Apple tablets are still able to do this. I'm so angry about this. I've downloaded a phone app and now I have to use a new number with it... I hate it
Nkirkendoll said:
They said Verizon and ATT doesn't have the feature. I dont even have a phone dialer. Sprint told me to contact Samsung. Samsung said its sprint.
Click to expand...
Click to collapse
It works with AT&T if you use an unlocked (XAA) phone.
AT&T only blocks it on the carrier version.
I have a Note 20 Ultra that was an AT&T carrier phone. I changed CSC to XAA and loaded U1 firmware and Call and Text on other devices is now available and working be tween my Tab S7 and my Note 20 Ultra.
Also, the calls do not get routed through Samsung. The link between the two devices is authenticated via Samsung, but the hand off is local (peer to peer) via your Wi-Fi connection.
Since you were able to get call and text on other devices working by changing firmware, did you loose the ability to make wifi calls? I have a S10 (AT&T carrier version) that I would like to keep the wifi-calling and also enable the call and text on other devices feature. Any suggestions?