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Hey guys, I ran into quite a predicament today. As I was walking to work, I fell something fall out and slide half way across the parking lot. I felt me phone case (the crappy one that came with the phone), looked down on the ground and noticed it was my AWESOME Sprint Touch Pro. With the site of my phone moving in a hockey-like manner, I finished cursing and decided that I don’t want to have such an amazing phone looking like a piece of crap.
So here is where I am at. I need to get this phone fixed. I think that I might have a few options, but I want to know what you guys think. Originally, I bought this phone from a guy of Craigslist; it was $240, if you can believe it. Now, the phone had never been activated, so it was as if I was the original owner. Additionally, I never got a phone from sprint, but I am under contract. That means, according to sprint, that I am eligible for a new to get a new phone at anytime. Thus, I reach my questions and request for opinions.
Option 1 (least likely): Since the phone was never activated, can I still claim the 30-day phone guarantee from sprint? Meaning, can I return the phone as if it was defective?
Option 2 (What I will probably have to do): Should I buy a phone, get the equipment protection plan, and then process my touch pro as a defective phone. This seems like a relatively good idea, because I can get a phone pretty cheap (like the rant) and sell it on Ebay. So in the end, I make money off of this idea. The only down side is that my contract restarts, but I have only been with sprint for about four months. Also, I was going to save my free phone upgrade for next year so I could get a brand spanking new phone.
Option 3 (Don’t want to do this): Suck it up, and get a silicon case that covers the scratches. The scratches are only around the shiny part on the perimeter of the screen, which, by the way, says a lot about the quality of the screen.
Option 4 (Too much trouble): Sell it on eBay for as much as I can, and since it’s probable less than $300, put the rest out of pocket and buy a brand new touch pro from sprint.
Option 5 (Does it exits?): look for replacement housing. Since the phone is new, I don’t know if it’s even out there yet.
Thanks for all your input guys. I really hope to hear from some Sprint Reps or something. Meanwhile, I am going to try to sucker Sprint into helping me out.
P.S Yes, I know what I am doing is unethical, and that the phone is not really defective, thus I should not be returning it as defective.
I think I am having trouble understanding what happened. You have scratched your touch pro that you bought from someone else, I got that.
You never activated the phone on sprint? You should go ahead and put the phone one your account and get insurance immediately!
If you have only been with Sprint for 4 months how are you eligible for an upgrade?
If it is only chrome scratched my TP came like that. Look at the chrome around the keyboard section. At all 3 corners, excluding the Stylus one check for a "Seam" in the chrome, if it has this you can take it in and exchange at a Sprint store.
A scratched phone on Ebay will go for MUCH less than a regular one.
I am not here to tell you whether you are ethical or not, but you should exhaust all options that seem less unethical first before trying to make someone else pay for your mistake. That being said, I think everyone in the world would try to get a new phone for free, so I wouldn't feel too bad.
The phone is activated on sprint, but the person that sold it to me never activated it. It has been only a few days since I activated, can I still add the TEP? And are they going to charger a deductible, cuz they'll charge me $55 to fix it.
I am eligible for an upgrade cuz I never got a phone from sprint.
So if it has some defects I could take it back, even though I have no TEP? Unfortunately, the phone is flawless other than my stupid scratches.
TBH, I don't fell doing this to sprint. They have screwed me over many times over. This would just even it out.
If it is activated just go ahead and get insurance. You can add it anytime. They will charge deductible normally, but instead of telling them its because of scratches tell them you are experiencing poor battery life and that you can't hear anything in the speaker because it sounds like a tin can.
Oh, you never purchased a phone when you switched. I was confused. Thanks for clarification.
Look for those seams, almost every TP has them and they will switch for free without TEP. They are hard to notice but mine has em and I am going to switch soon.
They have screwed me repeatedly and I would be doing the same thing. Haha, I wasn't trying to preach in my post before.
Is there a grace period to get it? I thought it was like 30 days. Yea, I can lie to them, no problem. Though my bat life is amazing. play with it all day and never has died on me.
Can you direct me to a link to where this seams thingy is being discussed, or where the sources where u got this is at. I want to read some on it. Or maybe some pics, I didn't really know where to look.
Yea, well, they decided to renew my contract, and it said they had returned my deposit...I'm definitely going to use that against them.
To be honest, they have messed up so many times, I have only paid my full bill about 2 times.
I Heard my Sprint Rep. say that the insurance can only be added within the first 30 days.
So here is the rub....How do they know when you purchased it? Unfortunately logic would say that the insurance only applies to devices purchased directly from the carrier, but I hope I am wrong.
ramiss said:
I Heard my Sprint Rep. say that the insurance can only be added within the first 30 days.
So here is the rub....How do they know when you purchased it? Unfortunately logic would say that the insurance only applies to devices purchased directly from the carrier, but I hope I am wrong.
Click to expand...
Click to collapse
Unless they changed the policy, that's not true. I had a phone for 6 months before I added the insurance online through the My Account feature.
But it's possible that has been changed and no longer do able.
Guys Thanks for all your responses, they are very informative.
So Basically here, I am leaning towards trying to see if I can get insurance added. I don't know how hard of a task this will be, but I hope that they can be persuaded into helping me out.
If not, I will just get a cheap phone and sell it.
Again, I am aware of the ethical lines being crossed, but wit sprint, those lines seem almost unreal.
update (Sorry about the double post):
So to my surprise srpint sent this in an email:
Regarding the call from the technical department, I have forwarded your
concern to the appropriate department.
The handset on the account is under 30 day return period. You can visit
the nearest Sprint store and replace the handset.
Thank you again for contacting Sprint. Have a great day!
Click to expand...
Click to collapse
its 30 days from the day you activate the phone...so you can go to a sprint store or call customer service and add insurance
as a tech in a sprint affiliate store i WOULD NOT swap you out for free because of cosmetic damage. So you are looking at paying 50 through Asurion(the insurance company)
cd85233 said:
update (Sorry about the double post):
So to my surprise srpint sent this in an email:
Click to expand...
Click to collapse
they are full of crap lol
you cant return a phone you never purchased from a sprint store lol
Well, well see. I am going to request a return kit from them, as they said that they would do. If not, then what ever.
BTW, the phone doesn't look like its been dropped or has any cracks. The excuse, "Its been in my pocket with my keys," would fly without a hitch.
We shall see what happens.
Sorry man, haven't been around the Computer. I had insurance on my touch I bought off of ebay. I had ins on my phone before and when I activated the phone it just went ahead and switched it over to my touch. So you should be fine adding it.
You can probably send it to them, but what are they going to give you back? You paid them $0 for the phone, so be careful, that may be what they give you.
Here is the site you requested talking about the chrome seams.
http://forum.ppcgeeks.com/showthread.php?t=44217&highlight=cracked+chrome
thacounty said:
Sorry man, haven't been around the Computer. I had insurance on my touch I bought off of ebay. I had ins on my phone before and when I activated the phone it just went ahead and switched it over to my touch. So you should be fine adding it.
You can probably send it to them, but what are they going to give you back? You paid them $0 for the phone, so be careful, that may be what they give you.
Here is the site you requested talking about the chrome seams.
http://forum.ppcgeeks.com/showthread.php?t=44217&highlight=cracked+chrome
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Click to collapse
Yea, as I thought, I don't have that problem on my phone.
So if I understand your correctly, you bought a phone from Ebay, and added insurance to it?
Sorry about double post. I just added TEP, took it in. Told them about some errors, no lies. Just some stuff that happens with the phone. Of course I know its normal, but they didn't know that. They gave me a brand new TP, and let me keep the old battery.
Hi All,
Recently purchased a Samsung Galaxy S2 from Gumtree online. It was only working on o2 network so got at unblocked from a guy at a market stall so that it works on all network sims. It was working fine for about a week but then randomly came up with a message saying "emergency calls only" and I coulnt make or recieve calls or texts even if i changed the sim to o2. The internet was still functioning correctly however.
Called network provider and have been told that there is a bar on it by an insurance company. Tried to get back to the seller but have not been able to contact him. Have reported him but I would just like to know is there any way to unblock this phone at all? Dont want to lose out on all the money spent on it. would it be worth downloading any unblocking applications if the phone has a bar on it?
Please any ideas, comments and suggestions would be greatly appreciated.
Apologies for the long message
Thanks
Sounds like you have bought a stolen phone. I don't think the network will undo the blocking. You might have to list it on eBay for people outside the UK.
Sent from my GT-I9100 using XDA App
deadgalaxys2 said:
Called network provider and have been told that there is a bar on it by an insurance company. Tried to get back to the seller but have not been able to contact him. Have reported him but I would just like to know is there any way to unblock this phone at all? Dont want to lose out on all the money spent on it. would it be worth downloading any unblocking applications if the phone has a bar on it?
Click to expand...
Click to collapse
Circumventing such a block is illegal in most countries and discussion on it is therefore not allowed on XDA. I'd recommend contacting the police.
Handling a blocked phone is technically handling stolen goods. Attempting to change the IMEI and therefore unblocking it is very illegal
Some people sell on a phone and then report it stolen and get it blocked and there insurance gets them a new phone. This is also illegal, so you should report it to the police...
I work in a fairly common second hand store, and it's a fairly common occurance for someone to sell in a phone and then have it blocked so they get a new one for free. Bastards...
Yup contact the police, as the phone is likely flagged now as being "stolen", meaning the original owner committed insurance fraud...
This happened to me with my Galaxy S 1. Ended up selling it outside of the UK because outside the UK is the only place it would work.
Sent from my GT-I9100
Yup,
same happened to me, my first smart phone turns out it had been "found" in a car park. IMEI blocked in the UK gutted but lesson is now learned.
looked into changing the IMEI but that carries a 5 year custodial sentence so written it off as expensive lesson that needed to be learnt.
OP i do feel worry for you that you have spent a lot of money on a phone which has been blocked, just a warning to others, never ever buy anything like smart phones (or anything expensive really) on that gumtree website which is a hotbed for criminals and fraudsters, the person you bought this phone off probably got it themselves as an upgrade, they had insurance on it, they advertised it on gumtree and the mobile number they gave was a SIM card they'll probably never use again, they sold the phone, a few days later (or less) they reported the phone as stolen and it was subsequently blocked, they claimed another one on the insurance and they have your money and still have the phone, this scam has been around now for a good while which is why you should never buy on gumtree and if you do ask for a receipt and proof of purchase and i guarantee you the seller will try and say they will give you a written one,don't accept it and move on.
AVOID GUMTREE LIKE THE PLAGUE
Thanks for the replies everyone. Lesson definately learnt. Have reported it to gumtree so I wonder what they will say.
deadgalaxys2 said:
Thanks for the replies everyone. Lesson definately learnt. Have reported it to gumtree so I wonder what they will say.
Click to expand...
Click to collapse
I doubt they can do much mate, the person you bought it off probably posted it from an internet cafe so their IP address couldn't be detected and no doubt created a fake email and obviously used another SIM card that they no doubt threw away.
Gumtree are a disgrace IMO, they are only too aware this happens but they don't post any type of warnings on their website, it should be quite clearly stated when purchasing any type of expensive items like smart phones that the prospective buyer always asks for a receipt and / or proof of payment (clearly not everyone thinks of this)
By all means report it to the relevant people but in this instance im afraid your probably screwed, sorry mate
Please read the rules:
Do not do anything that may get XDA in trouble.....
In future buy a phone from reputable dealer if the deal is too good to be true it normally is.
On that note thread closed.
Sent from the valley of the shadows....
So, a week ago I bought an HTC One from craigslist. We met at a T-Mobile store so that they could verify the phone was clean and able to be activated. They said everything was clean and safe to buy. Phone was working great for a week and then out of nowhere earlier today all the data and cellular service just turns off completely. I try turning it off & on several times, toggling airplane mode off/on, etc. etc. Finally I go in to a T-mobile store. After 30 minutes of turning it off & on, changing the SIM, calling corporate, etc. eventually they tell me that the phone was reported lost earlier today and is now blocked.
They tell me there is nothing they can do.... am I really just out the $450 now? Is there anything I can do??? What's the point of them verifying or checking anything if this can still be done? Any help or suggestions please!?!?
The only way to get it taken off the list is if the original phone owner calls in and says it is not stolen. It can be used with AT&T but none of the carriers that use Tmobile.
What your seller probably did was make an insurance claim. Get a second phone for $175 then he never returned the old phone sold it to you made $325 and then you get screwed.
Happens a lot more often now that IMEI can be blocked since march.
If you can get a hold of the person who sold it to you and be like wtf
Sent from my HTC One using xda app-developers app
jones75534 said:
So, a week ago I bought an HTC One from craigslist. We met at a T-Mobile store so that they could verify the phone was clean and able to be activated. They said everything was clean and safe to buy. Phone was working great for a week and then out of nowhere earlier today all the data and cellular service just turns off completely. I try turning it off & on several times, toggling airplane mode off/on, etc. etc. Finally I go in to a T-mobile store. After 30 minutes of turning it off & on, changing the SIM, calling corporate, etc. eventually they tell me that the phone was reported lost earlier today and is now blocked.
They tell me there is nothing they can do.... am I really just out the $450 now? Is there anything I can do??? What's the point of them verifying or checking anything if this can still be done? Any help or suggestions please!?!?
Click to expand...
Click to collapse
If your seller was the original owner, then he is committing fraud if he has later reported it stolen. Check with the seller, and if you don't get a good answer, call the police. If the phone is stolen, then you need to call the police.
Thanks both of you, I love xda!
You think the police are really going to do anything about this? I kinda figured that would be a long shot. I'm guessing if I can find the seller's contact info they either won't answer, will hang up on me right away, or maybe even change their number if they didn't already....
To me, what I can't understand is how T-mobile doesn't have a better process that is more controlled. The IMEI should be tied to an account/owner and only be allowed to be activated on another account after transferring the ownership with the owner's consent. This seems like a pretty spotty process without any kind of controls in place.
Really don't want to be out half a grand....
Unfortunately I don't see any process like that anytime soon probably minimum ten years. That's what GSM is all about freedom to get a phone anywhere anytime. It is unfortunate that this happened to you. Happens very frequently especially within first fee months of phone launch.
Sent from my HTC One using xda app-developers app
jones75534 said:
Thanks both of you, I love xda!
You think the police are really going to do anything about this? I kinda figured that would be a long shot. I'm guessing if I can find the seller's contact info they either won't answer, will hang up on me right away, or maybe even change their number if they didn't already....
To me, what I can't understand is how T-mobile doesn't have a better process that is more controlled. The IMEI should be tied to an account/owner and only be allowed to be activated on another account after transferring the ownership with the owner's consent. This seems like a pretty spotty process without any kind of controls in place.
Really don't want to be out half a grand....
Click to expand...
Click to collapse
The police report may not help you, but eventually it is quite possible that it will get the perpetrator into a lot of trouble - maybe keeping them from hitting someone else...
wait til all the big names start sharing the IMEI blacklists.
fun times.
I called T–mobile myself a bit ago and just explained what happened. Apparently the lady put in a request to unblock it. She said it will take up to 48 hours to get it unblocked and to power cycle my phone pull the SIM out and try to make a call in 48 hours. Not sure what to think about that.... I guess I'll just give it a day or two and see what happens :/ From the research I've done it sounds unlikely they'll unblock it but I will stay optimistic.
SIDE NOTE: I found the sellers phone number and the text string of arranging the purchase. Think I should contact authorities or T-Mobile with the info or just try calling them directly?
If nothing else doesn't work, you can sell it to an Canadian or foreigner... Otherwise good luck...Did you ask for the receipt?, because when I bought my t-mobile htc one, I asked the seller to sent me a receipt.
disclaimer not promoting sale of black listed devices....
htc fan89 said:
If nothing else doesn't work, you can sell it to an Canadian or foreigner... Otherwise good luck...Did you ask for the receipt?, because when I bought my t-mobile htc one, I asked the seller to sent me a receipt.
disclaimer not promoting sale of black listed devices....
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Click to collapse
Haha yeah I understand what you're saying and that you're not promoting me doing the same thing that was done to me. As a backup plan if nothing else works, this device could be used on AT&T right? I recently came from Sprint so not real savvy on how the SIM card / GSM networks work yet. Would I have to get the device "unlocked" to use on AT&T or a different GSM network? If so, could anyone point me in the right direction on how to do this and/or how much that costs.
Att and tmobile share imei lists.
Take that text string to tmobile. If the number that Texted you about the se is the number on his account. They can cross reference your phones imei to his number and use those texts as proof of purchase and help you.
I work at a store and if you came to me with this info I would unblock it for you....just sayin
Sent from my HTC One using Tapatalk 2
clninja said:
Att and tmobile share imei lists.
Take that text string to tmobile. If the number that Texted you about the se is the number on his account. They can cross reference your phones imei to his number and use those texts as proof of purchase and help you.
I work at a store and if you came to me with this info I would unblock it for you....just sayin
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
You would also get fired for doing something stupid like that. You need to read up on the process of unblocking phones. Serious note, dont risk your job over something like this. Its not worth it, plus that phone is property of asurion once its reported stolen.
Do this!!!!
*Try to contact seller and get your money back
*Contact authorities and have them file a report and maybe and insurance fraud case.
*Dont waste your time anymore trying to contact tmobile. They will not unblock it. That phone belongs to asurion due to them paying for it. I would also recommend calling them 1-866-268-7221 Maybe they can assist you with something.
Good luck and hope you get your money back.
deviusdragger said:
You would also get fired for doing something stupid like that. You need to read up on the process of unblocking phones. Serious note, dont risk your job over something like this. Its not worth it, plus that phone is property of asurion once its reported stolen.
Do this!!!!
*Try to contact seller and get your money back
*Contact authorities and have them file a report and maybe and insurance fraud case.
*Dont waste your time anymore trying to contact tmobile. They will not unblock it. That phone belongs to asurion due to them paying for it. I would also recommend calling them 1-866-268-7221 Maybe they can assist you with something.
Good luck and hope you get your money back.
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Click to collapse
Actually I wouldn't be risking my job at all and there is a very strong possibility it would get unlocked. in circumstances such as this a rep can approach his manager with it and the store manager has the ability to call customer care and request the unblock. I would not be unblocking it myself
Sent from my HTC One using Tapatalk 2
jones75534 said:
So, a week ago I bought an HTC One from craigslist. We met at a T-Mobile store so that they could verify the phone was clean and able to be activated. They said everything was clean and safe to buy. Phone was working great for a week and then out of nowhere earlier today all the data and cellular service just turns off completely. I try turning it off & on several times, toggling airplane mode off/on, etc. etc. Finally I go in to a T-mobile store. After 30 minutes of turning it off & on, changing the SIM, calling corporate, etc. eventually they tell me that the phone was reported lost earlier today and is now blocked.
They tell me there is nothing they can do.... am I really just out the $450 now? Is there anything I can do??? What's the point of them verifying or checking anything if this can still be done? Any help or suggestions please!?!?
Click to expand...
Click to collapse
Well there is your lesson learned, Don't buy phones from Craigslist! I actually in the past had that happen but on a iPhone 4S and well it actually got blocked 3 days later and AT&T said it was reported stolen. So From there on I either buy my phones on ebay or just do some AT&T loopholes to get a brand new HTC One which I did and pay the new activation price for it
clninja said:
Att and tmobile share imei lists.
Take that text string to tmobile. If the number that Texted you about the se is the number on his account. They can cross reference your phones imei to his number and use those texts as proof of purchase and help you.
I work at a store and if you came to me with this info I would unblock it for you....just sayin
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Thank you that is encouraging. Might try this if the unblock doesn't work that the rep requested.
deviusdragger said:
You would also get fired for doing something stupid like that. You need to read up on the process of unblocking phones. Serious note, dont risk your job over something like this. Its not worth it, plus that phone is property of asurion once its reported stolen.
Do this!!!!
*Try to contact seller and get your money back
*Contact authorities and have them file a report and maybe and insurance fraud case.
*Dont waste your time anymore trying to contact tmobile. They will not unblock it. That phone belongs to asurion due to them paying for it. I would also recommend calling them 1-866-268-7221 Maybe they can assist you with something.
Good luck and hope you get your money back.
Click to expand...
Click to collapse
Thanks for the reply. Is that the number for Assurion? The store manager yesterday called them too and they were completely useless and just said to talk to T-mobile.
Vicpdx18 said:
Well there is your lesson learned, Don't buy phones from Craigslist! I actually in the past had that happen but on a iPhone 4S and well it actually got blocked 3 days later and AT&T said it was reported stolen. So From there on I either buy my phones on ebay or just do some AT&T loopholes to get a brand new HTC One which I did and pay the new activation price for it
Click to expand...
Click to collapse
Is eBay safer than craigslist? How did you get the new phone from Att?
Sent from my HTC One using xda app-developers app
Why not learn a lesson from it and sell it to get the most of it ? Thats what i did in past
You can sell it on eBay say it is blacklisted at least get some money back.
Buddy of mine lost his phone made a claim. Then found his phone the day he got the new phone he called asurion for instructions on what to do he sent his new phone back they received it and got his money back in about ten days total. But they never unblocked his current phone that he found again. Here we are almost three months later his phone is still blacklisted and did nothing wrong. Called Tmobile at least ten times they always say 48 hours and doesn't do anything so he just gave up its a paperweight.
Sent from my HTC One using xda app-developers app
So I went over to Ebay and I see there is an HTC One with a T-mobile blacklisted IMEI with over 40 bids selling for over $400... this is very encouraging. Only difference is that one is Unlocked and the seller said he already verified it does work with AT&T with some minor APN changes. Does this seem legit? If so, what is the best/cheapest/most reliable way for me to unlock my phone? I did research this, but it sounds like many online sites charge a pretty good fee for this and don't have the best reputation. Also, most recommended having your carrier do it, which I'm sure is not an option in my case..... Appreciate the support!
jones75534 said:
So I went over to Ebay and I see there is an HTC One with a T-mobile blacklisted IMEI with over 40 bids selling for over $400... this is very encouraging. Only difference is that one is Unlocked and the seller said he already verified it does work with AT&T with some minor APN changes. Does this seem legit? If so, what is the best/cheapest/most reliable way for me to unlock my phone? I did research this, but it sounds like many online sites charge a pretty good fee for this and don't have the best reputation. Also, most recommended having your carrier do it, which I'm sure is not an option in my case..... Appreciate the support!
Click to expand...
Click to collapse
I wont suggest you listing it as a phone working on at&t because this phone would not work in usa after a certain period(when tmobile UPDATES their blacklist with other networks) , if the ebay seller advises as such he would face the consequences . Payments are mostly done through paypal and they give a 45 day window for the buyer to claim the phone as not described . That would put you again in the same situation you are today in . You not just sell it for parts ? Get your money out of this sh*t and get yourself a new phone?
Just my 2cent !
@jones75534 sorry to tell u but most unlocking service wont unlock your phone . It is blacklisted in all the database
I've seen a few threads now with people having bad reception and trading in there phone for warranty issues to get a better signal, etc. So I thought Id post this under general with its own thread so hopefully anyone who runs into this situation can see.
So like the rest Ive had horrible service compared to my buddies N3, and my wifes 5s, I took my phone in to an authorized retailer they checked out the SIM card and for whatever reason my phone running totally stock rom still reverts back to CDMA and when it does connect to 4G its only brief and not that great and overall speeds are slow, despite trying out different modems, same result. Called Verizon up and was put in touch with tier 2 tech support. Which I see alot of Verizon bashing but I talked to 2 guys from the Atlanta call center and I will say they were awesome to work with, however they could not issue a warranty replacement. They tried 2 or 3 times and got their manager involved and had no problem trying to get me a new phone, however they found when there computer wouldn't allow the transaction to go through, that earlier this month of July when Verizon killed off there Device Payment Option, NOT THE EDGE PROGRAM, BUT the DEVICE PAYMENT PROGRAM that there online and call centers lost there support of being able to do anything to help people who used this program, such as me someone who wanted an early upgrade but was locked in for another year or people trying to keep unlimited. I live just over 2 hours from a corporate store so this sucks for me, and now knowing any future problems Ill have to drive to get help because for some reason Big Red decided this was the best way to go.
So I just wanted to share in case anyone else has this problem, or was in the same boat. Im not on a contract anymore, not on Edge, own the phone outright, and can't even get Verizon to help out on the warranty now. UGH if it wasnt for them being the only service provider where I work!
Contact Samsung. This presumes you still have original proof of purchase. They will replace the phone. They are the actual warantor for the phone.
Sent from my Note 3 via Tapatalk
I am under a monthly payment plan (not edge) and called about my signal issues and dropped calls. The rep stated that because I am on the payment plan I have to exchange it in a store. He made the appropriate notes in the account and I will check out the store in the next day or so for the replacement.
I am on the same plan and had to do the same thing. When I did finally get them to try and replace it, they made me go to the store. Went in the store and told him to check the account notes and walked out of there in 10 minutes with a replacement ordered.
As I said I live a bit from going to the actual city that has a corporate store hopefully Ill make it over there this next week, although they never tod me about making notes I hope its hassle free.
A quick question for those of you who got a replacement from the store, how'd they ship it? The guy on the phone told me that as long as it was placed before 4:30-5pm EST they'd overnight it, howd they do you guys going through instore?
I apologize if i found the wrong forum to ask this in, if so please forgive and excuse me.
So for the "TL/DR" version, the question i have is...
From what i understand the SM-G965U Samsung Verizon S9+ that i have, which i today flashed to G965u1 global variant was already, by default sold from verizon as Unlocked. A IMEI check on various MVNO's ting.com, straighttalk, Walmart Fam Mobile, as well as a few IMEI checker sites have show this IMEI for this phone thats still under payments as clear and ready to activate with their sim. Also after successfully flashing the global bloat free variant to the phone, i was able to make a successful test call and confirm mobile data worked great with a borrowed Walmart Family Mobile Sim in it.
If i bounce out of this relashonsip, and take my phone as it is, still under her plan, and just go get a Sim Kit with the Unlimited plan from (Probably AT&T) will verizon or can verizon, or her block the phone once the sim from another carrier is working in it? Either by financle lock or her reporting it lost or anything like that? Or am I in the clear?
This isnt going to base my decison to leave this situation or not, (im going to peroid my childs welbeing is most important of all, my tolance for anger, abuse and BS comes a much later 2nd or 3rd) I just want to make plans as to what i should do about my phone, i want to keep it, im not going to fall into her games, and im going to change the number and would like to just pop the sim and be done with it, but i want to know if they can do anything if its reported lost, or she just stops paying her bill and they shut the account down due to non payment.
And for the details, and the morally inclined the situation is..
I have a week and a half new S9+ activated on an account from Verizon. The situation with myself and the account holder (Ex-Gf, or soon to be) has turned very sour so much that Im at a empass where I feel myself and my daughter are in a unhealthy enviroment and Im legitamatly concerned for her mental health, and the enviroment being to agressive, controlling and abusive. So basicly im leavin her. Im a single dad and this is my kid, not her so no im not running off with "our" child, unfortuatley the biological mother doesnt care to be in her life. But enough about the moral dilemma, emplications and personal life. This person is very unhealthy and we need to leave.
I became a authorized user on her account, allowed to make any decisons/purchases ect and she was with me when we bought it. Or rather signed up the payment agreement, with 0 down and just paid taxes and turned her plan and mine into a family with Go unlimited. With my S9+ having 24 payments of like $36 a month with the insurance ect. Phone case and screen protector added to the next bill, bill date the 27th.
Night before i handed her $400 in cash to add to the bill to get this about half paid off, only to find out she choose to blow it on something else, and giving her friend $150 because he was down on his luck.
The enviroment and some things she has said, has frightened me to the point where i belive she may try to either falsely accuse me of something to hold me hostage in the relashonship as she wont seek counsiling, or just continue to scream and agrue and yell either in front of or directly at my child, and after many attempts to try to get some 3rd party help counsilling ect ive decided its not going to work, and shes not going to try. She addtionaly has around $2k of my silver bars locked in her safe deposit box she wont allow access to for reasons I spend to much on things i dont need which isnt true. I think she is just trying to limit my resources to leave and or make me more dependant on her.
Which isnt going to work.
Thank you, and I apologize for the personal details of the post, and the lenght.
Thanks again.
She will likely report the phone stolen. It will be blacklisted at that point for all American carriers, but would still work internationally.
You should just be able to return it if you've had it a week and a half. It's network locked and won't work with another carrier's SIM unless you pay it off and get the code from Verizon or use one of the pay services you can find around the net.
No, it's not network locked. As I said I just tested it with a At&t sim and worked fine. It seems all Verizon phones are now unlock from the network as per an agreement with the FCC during the purchase of the 700 megahertz Spectrum that they would allow their phones to be unlocked what's your now done at the point of sale and activation. When I'm wondering is as if after I've Place another Sim in it and have continued use if she decides to be the way that she is and report it stolen or lost or whatever which I'm guessing is it can't be reported stolen unless there's a police report lost Maybe. If the new carrier it's working on will the activate or block it. I've already given her money to make up for the cost of the device whether or not she can apply it to the bill is up to her or if she even can but I'm not getting that money back so it's in my best interest to keep the device and keep it working on a different network via prepaid.
Bottom line, if you're using a device that isn't yours (and honestly, it really isn't), it's not safe. It seems unlikely that she will just continue to make payments on a device used by someone that just left her life. Maybe she's honest and will do the right thing, since you paid her money. But you'll never really know. You could wake up one day with no service and have very little you can do about it.
The better thing to do, rather than handing her $400, would have been to walk out of the relationship, leaving the phone in the home. Go take the $400 and buy a midrange device of your own.
Given she already took your money and blew it on something other than the bill you intended it for, you're pretty much screwed. She could easily blacklist the phone and there wouldn't really be any recourse for you (not even small claims court, as I'm guessing it was a verbal "agreement" when you gave her the $400 to put towards the bill. It would literally be your word against hers, and that wouldn't go far.)
Not saying you would have considered that route, but just putting it out there it wouldn't work
Sent from my SM-G965W using Tapatalk
T-Mobile employee here. If she decides to report it lost or stolen (if she still has the insurance on it she can pay the deductible and receive another of the same model) your IMEI will be put on a national blacklist. Doesn't matter which carrier you use or the firmware you flash on the device, the IMEI will be the same and will not register with any network in the US if she uses her insurance or just reports it but doesn't claim it. Once the IMEI is on this list it's nearly impossible to get it unblocked. Your best option is to try and return it and get your money back from your ex. You could try to sell it to someone overseas but that comes with it's own risks.
Thread closed by OP request!