ETA: Workaround: take the SD card and SIM out during setup.
Hi all, my spouse received their Pro1X today (stock ROM). The build quality seems excellent, and they're super pumped about the keyboard and excited to make it their primary device. However, they immediately ran into an issue: they can't log into their Google account, either during first-boot or afterwards. Wi-Fi connects and we can load web sites in Chrome, but the Google login flow gives them the old "there was a problem communicating with google's servers" error.
We tried a few different ways of adding the account, did a factory reset, and even Google's "DisplayUnlockCaptcha" tool. Any thoughts on what might be going on? We can log into the account in a browser tab, but any attempt to add the account to the phone fails. We tried checking for Android system updates and got "updates are temporarily unavailable please try again later".
Anyone have any suggestions? Thanks in advance.
Related
Hello everyone,
I have a problem uploading photos to my picasa account from my sgs2. Syncing emails, contacts and calendars works pretty fine. I can also see my picasa web-albums in the gallery app and they are up to date, but when I try to upload a photo to picasa I always get the error "authentication failed".
I already removed my google account on the phone and added a it again with another application password, but the error stays the same.
The same with other applications in the market for uploading photos to a picasa account (Picasa Tool, JustPictures!). With these apps I can also view my web albums, but uploading always fails.
Does anyone else experience this error? Does it have to do something with the latest security issue of android phones (being able to steal authentication in open wifi) and the google fix? Because just two weeks earlier it worked fine with my HTC Desire. Or am I just doing something wrong?
I had the same issue with the picasa app which is already installed.
I got the 'picasa tool' from the android market which worked fine after loggin in with the google account.
Thanks for reply!
I found my problem and could resolve it!
My picasa album reached the maximum image limit (1000), so every uploaded image was rejected and all applications gave an authentication error. When I tried to upload a photo over the web interface I got another error from google "server rejected" and searching for it told me that I could have reached my limit.
Well, it would be helpful if these applications could tell the user that the album possibly reached the limit.
Anyway, I hope I can help other people who run into the same problem.
I had a similar issue that I wanted to share. The issue started after I installed Google authenticator. Everyday (usually once a day, hard to reproduce), I would get a sign in error, which would make me put in a human readable word to correct it.
Looking into it more, found that it would put error next to 'Sync Picasa Web Albums' (Settings -> Accounts & Sync) and state that it is temporarily unavailable but would never come back. This would also make the albums I have on Picasa unavailable on my phone. After removing authenticator, I would still get the same issue. VERY annoying.
I tired everything I could think of: Changing passwords, wiping the phone, forcing log out on every device accessing Google services...
Then I went to Picasa settings and disabled Analytics for my account and updated the setting. BAM... Worked ever since.
I hope this helps someone later.
Other details that may help: Evo 4G, running CyanogenMod-7.0.3.1
This has been bugging me for the past days and I can't wrap my head around it.
OS: Android Ice Cream Sandwich 4.0, stock, not rooted.
Phone: : LG L5
There have been no updates done to the phone or its applications, nor has there been any chagnes made to the login/password prior to this issue first appearing. 2-step verification hasn't been enabled.
After running the Talk app it will, seems to log in (it doesn't throw any errors), change the screens to the one where the contact list is, and keep loading it indefinitely. The status can't be changed, as it is loading. At the same time, google chat works on a laptop through an unofficial client, works as part of gmail too. It seems to have the same issues with another android google talk client (Xabber - loads indifinetely, but doesn't report bad login/password). Both laptop and phone are connected to the same wifi network.
What has been done thus far with no success:
1. Cleaning the cache/data of the Talk app
2. Cleaning the cache of the Market app
3. Restarting the phone with battery removal
4. Stopping the Talk service and restarting it
5. Logging out of Talk on the laptop
What is the most worrying is the fact that from this phone I cannot log into another gtalk account through any other client.
At the same time, I can use another phone and client to succesfully log into LGs 'native' google account (the one that is working on the laptop, but gives trouble through android).
Hi (i know that i posted this in general android, but some may not read that)
I just got a new phone (Xperia Z Ultra (yay!)), but whenever i try to login to my google account, the following happen.
The login works.
Hangouts fail with the following: "Couldnt sign in possible because theres a problem with google account permissions"
Chrome fail with: "Unable to sign in"
Calendar, music widget and information about people doesn't sync.
Google Now fails: "Network error"
Google+ fails: Could not connect to server
Google Play Games just close when opening.
and i keep having a yellow triangle in my notification shade: "Login error for --email--"
I have tried both stock, CM and PA.
I would be really really grateful if someone could come up with a fix!
Thanks
If it doesn't work on Stock, CM and PA, there's clearly something going on with your account. Did you change some account settings that you can't remember? Did you change your password after you logged in on your Ultra?
I didn't change the password.
And i'm pretty sure no google settings where changed.
I worked fine when i set the device up for the first time yesterday.
But yesterday evening i flashed PA and logged in, and nothing has been working since.
I have already tried removing my 2 factor authenticator, resetting the device and then logging in again. Also did the same just changing my password instead.
Also on PA and CM i tried a couple of different google apps
and i tried logging in on both wifi and 4G
Try this.
Still has the sync error :-S
To make things even worse, i just tried logging in with my second google account, and everything sync and works just fine
Huh.. It's pretty clear that you're not the first one to have this problem (according to Google search), but I have no idea what's going on. It could be a fluke on Google's servers, so wait until tomorrow or later today and try again.
Sent from my Z Ultra, using XDA Premium 4
Make sure your system time and DATE are correct. That should fix it.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Thanks for all the help guys, iv'e contacted google and made a case.
Because everything except gmail has stopped working for me.
I'm unable to sign into chrome on my computer, Google Drive stopped syncing, i can't sign into Feedly (uses google authentication) and so on...
So wish me luck!
EDIT: YES! i just fixed everything, i just revoked every single thing under "Connected Sites, Apps, and Services"
Hello everybody,
I am having some problems with hangouts on my Nexus 5 and also on google plus website so not sure what the problem is but I get an error when I am trying to access the app wich say it "couldn't connect to the server" and I tried to factory reset the phone removing and re-adding the account restarting the phone, I also deactivated both hangouts and google play services and tried to reinstall the apps but nothing seems to work.
The phone is not rooted and everything is standard as the Nexus 5 arrived.
Now what I did before this error appeared is that I added gmail to my google account, before I used just an email from another host so not sure if this has something to do with it?
I also created a new google account and hangouts worked with that account but still not with my real google account.
Anybody that have any solutions to my problem?
Last night, I was having trouble with one of my Google accounts in my tablet. I deleted it. It's not the main Google Account. It was the third, actually, one I only need on the tablet for one app. I was not running that one app.
I tried putting the account back in. I've Googled the issue and tried several things short of a Factory Reset.
I've cleared the data and cache for Contact, Contacts Storage and Calendar Storage. No help. I've completely removed Facebook to see if that would help. I've reset Application Preferences.
I still get the error.
Is there any other way I can get this to go away besides a factory reset or updating my Android Operating System?
I have a Sony Xperia Z2 running Android 4.4.2 It is an unlocked Verizon tablet on a T-Mobile SIM or just on Wifi. (I would LOVE to try updating Android but I'm running into issues there as well. I don't want to pay $40 for a Verizon SIM I'll only need for the update.)
Details about update issues
Gabinka said:
(I would LOVE to try updating Android but I'm running into issues there as well. I don't want to pay $40 for a Verizon SIM I'll only need for the update.)
Click to expand...
Click to collapse
Details on the update:
On Wifi I get "Error during DM Session"
On T-Mobile SIM I get "There is no network available"
Verizon support doesn't know why I can't get it over WiFi.
Sony Support says I need to repair the software with Verizon's tool (losing all data) then maybe I can update over the Wifi.
T-Mobile doesn't know why I can get the internet with their SIM (I can) but not the update. Me neither.
I'm thinking that the update would fix the acore issue and just well, be better than Android 4.4.2 so I'd really love to give it a try if someone could help me past one of those errors.
Gabrielle
I think I may have solved the acore issue. I may post a new post abuot the Android Update issue.
I opened Application Manager and went to All apps. I looked through each one. For any app I thought might use contact information, I cleared the data. That meant Hangouts, Gmail, etc. Any app that used contacts. I got the idea when I tried to send an email and got the error litterally after every single letter I typed in an email address.
I tested it with Gmail and no error this time!
I spoke too soon. Something is wrong. I can't open Google Play anymore. I wanted to reinstall Facebook but when I open the Play Store, I get "Error retrieving information [RH-01]"
Please help!
Google Play Store works again now. Not sure what fixed it but it's working now. So I'm back to before I deleted that account. That's good, but now I know I can't get a System Update. So not too happy about that.
And it's back. I redownloaded Facebook and as soon as I logged in, I got the acore error again. So I uninstalled it again. Hoping that did it. I tried writing an email address in Gmail and so far so good. We'll see. No more Facebook on my tablet, I guess.