unable to restore WhatsApp chat backup - Android Q&A, Help & Troubleshooting

Dears
whenever i try to restore my WhatsApp backup, it accepts the encryption password then shows preparing for messages restore
then suddenly it shows 0 messagse restored
i even rooted my phone and extracted the decryption key file, and tried one Github decryption tool but it didn't work
can any one help, please, even if paid service
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