i want to thank you in advance for having this site. ill make it as simple as possible. i bought a one plus nord n20 5g, i got verizon carrier on it 2 mos ago and two days ago tmobile locked the phone. i bought it over a year ago and have no acct with tmobile. in my attempt to get my phone back i did something to it and now its stuck on a screen that says qualcomm crashdump mode, dm-verify device corrupted :verity_hadle_err. i admire you guys for being able to understand any of this. i just want the easiest way to get my phone back to nominal working order i thank you
If T-Mobile blacklisted a device, you're holding a device that they believe they own or hold a contract to. I'm really late but hopefully whoever sold it to you had a good return policy.
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I receive this error when I boot into fastboot or HBoot modes. When I power on normally, it boots up fine (takes longer than usual), the slider lock screen comes on BUT the touchscreen doesn't work.
Also, this phone is flashed to Cricket (I'm not a Verizon customer) so while the phone is technically under warranty, I'm not sure Verizon will honor the warranty.
Any thoughts?
Downgrade to 1.5 if possible.
PCDPhones can probably fix it, the warranty is technically through them.
I'd go to their website and call them up. They'll have you mail your phone to them. OR find a Verizon friend that you can re-flash the phone back to Verizon, and take it into a Verizon store. They will either give that person an exchange or mail them a new phone.
If you send your phone to PCDPhones, it can be 2 weeks, but they DO honor the warranty. Possibly if you take it to Verizon as well, I'm NOT sure. I know HTC still honors this warranty, and it's done through PCDPhones. Sounds like your touch screen went bad.
You could try to downgrade if you're worried that you won't be under warranty, with http://www.androidforums.com/htc-droid-eris/ in the All Things Root area in AcidBaths' thread on his first post there, hboot and all, so that you're "covered by warranty" - to be honest I bet if it's a physical problem - which it sounds like it is - they won't care about the software anyway
ok so I got the $5.18/ month insurance from Verizon, they tried to offer a $6.99/month plan that adds a 6 month warranty to the exchange and then took it back saying you cant with the thunderbolt.
So my question is should I just tell them I lost the phone and get to keep the battery, sd card, and possibly fix the touch screen later to put it on Metro PCS? Verizon says they cover lost phones, does anyone know if I will have more trouble if my phone is lost versus broken?
Also if its broken is there anyway of getting out of the $100 deductible?
Anyone know if I have to wait a day after adding insurance or any trouble I will run into with this?
Hello as this is my first problem with a phone/phone company, I'm confused. I am a long time T-Mobile customer. But my son gave me an upgrade phone cause I am apparently severely outdated. However it is an AT&T phone. A Samsung Galaxy S2 SGH-i777. He moved and now goes with Verizon. So I put the phone in my name by buying a $10 prepaid deal. However its now been over a year & 8 requests and AT&T continues to deny me the unlock code. The phone was never under a contract , it was purchased outright and was a gift a few years back from his father. Now my ancient phone ha taken a crap and I cant afford to buy another one. I have looked into several sites and became a member here thinking I was more edumacted :cyclops: then I am. I just really want to unlock the damn thing. Please help......This is what Ive done thus far.
1.) Updated to 4.1.2
2.) Downloaded and Installed Framaroot getting the SuperSU
3.) Downloaded CSC Select & SGS unlock tool.
Still no unlock code. Maybe I messed up already ..... idk? 2 months ago I was laid off, my savings is damn near completely dry and I need help.( In more ways then 1....bahaha)!! I would like to remove anything & everything regarding AT&T from this device and run Google or WHATEVER. Is that possible?? I Thank You ahead for any time, advice and help anyone can give. Happy holidays and Namast'e :good:
Unlocking is the easy part:
a) Get the relevant information from your son, and use this AT&T website.
OR
b) I used Galaxsim unlock, and have used my i777 on other carriers (not t-mobile), and overseas.
Using the i777 on TMobile? I'm not sure that will work very well.
-The i777 GSM frequencies [850, 900, 1800, 1900] will not communicate beyond 2g on t-mobile network.
EDIT: Apparently T-mobile has refarmed a lot of its 3g+ services to the 1900 frequency, which will allow the i777 to communicate at full speed on t-mobile service. *assuming the relevant refarming happened in your area.
You want to use a de-branded, slimmed down version of the firmware? No problem.
If you like the touchwiz interface, look at cooked or shostock.
If you would like to run an AOSP flavored firmware, then there are several excellent choices in the development forum.
Happy flashing,
-Cyril
Mendified said:
Hello as this is my first problem with a phone/phone company, I'm confused. I am a long time T-Mobile customer. But my son gave me an upgrade phone cause I am apparently severely outdated. However it is an AT&T phone. A Samsung Galaxy S2 SGH-i777. He moved and now goes with Verizon. So I put the phone in my name by buying a $10 prepaid deal. However its now been over a year & 8 requests and AT&T continues to deny me the unlock code. The phone was never under a contract , it was purchased outright and was a gift a few years back from his father. Now my ancient phone ha taken a crap and I cant afford to buy another one. I have looked into several sites and became a member here thinking I was more edumacted :cyclops: then I am. I just really want to unlock the damn thing. Please help......This is what Ive done thus far.
1.) Updated to 4.1.2
2.) Downloaded and Installed Framaroot getting the SuperSU
3.) Downloaded CSC Select & SGS unlock tool.
Still no unlock code. Maybe I messed up already ..... idk? 2 months ago I was laid off, my savings is damn near completely dry and I need help.( In more ways then 1....bahaha)!! I would like to remove anything & everything regarding AT&T from this device and run Google or WHATEVER. Is that possible?? I Thank You ahead for any time, advice and help anyone can give. Happy holidays and Namast'e :good:
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Hey guys, I'm wondering if anyone can help me out. I can receive calls, but can't make them. I've tried both wifi and cellular.
The weird thing is I called T-mobile for help and they were saying based on the IMEI I wasn't using a T-mo version and that I should get it unlocked. But it's definitely a T-mobile phone and it was working perfectly fine until today. If it was locked to some other carrier, it wouldn't have been working all this time, right?
Thanks for any help.
Where did you get your Galaxy Note 8? Did you get it from T-Mobile?
If you got it from somewhere like Ebay, then that device maybe flashed for T-Mobile, but actually came from another carrier. Check XDA on how to fix (flash) your device's cellular radio firmware to fully work with T-Mobile (that is if the IMIE number is not locked, due to previous owner's fault, like not fully paying for the Note 8, theft, etc).
If you got this device from T-Mobile, then do a manufacture warranty exchange with T-Mobile. You can request this over a phone call to T-Mobile support. Then they will send the replacement device to a T-Mobile store near you for you to do the exchange.
Always better to get your device from a trustworthy place, like your carrier's store/website/customer support phone call.
When getting a "smartphone" device from places like Ebay, you need to ask yourself why are they doing this. Why are they getting rid of a flagship like the Galaxy Note 8 so early on? If I was going for another flagship right now I would still keep the Note 8 for its unique features. So I would be suspicious of somebody giving rid of this device (Note 8) so early on. Why are they selling it for such low price right now? These are my thoughts on someone selling Note 8 right now (at this point in time) for low price: Good likelihood they messed it up by trying to root/flash ROM/flash carrier modem radio firmware, they don't want to fully pay the device off (so the device is no use to them), or they stolen the device.
Human beings are not dishonest all the time, but it does beg these questions to be asked and answered. Be so very careful in trusting people like this. Personally I wouldn't trust someone in this situation, but that is just me. Remember that they are not doing this because they are amateurs. They are very good in winning your trust.
Just saying!
JaguarXT said:
Where did you get your Galaxy Note 8? Did you get it from T-Mobile?
If you got it from somewhere like Ebay, then that device maybe flashed for T-Mobile, but actually came from another carrier. Check XDA on how to fix (flash) your device's cellular radio firmware to fully work with T-Mobile (that is if the IMIE number is not locked, due to previous owner's fault, like not fully paying for the Note 8, theft, etc).
If you got this device from T-Mobile, then do a manufacture warranty exchange with T-Mobile. You can request this over a phone call to T-Mobile support. Then they will send the replacement device to a T-Mobile store near you for you to do the exchange.
Always better to get your device from a trustworthy place, like your carrier's store/website/customer support phone call.
When getting a "smartphone" device from places like Ebay, you need to ask yourself why are they doing this. Why are they getting rid of a flagship like the Galaxy Note 8 so early on? If I was going for another flagship right now I would still keep the Note 8 for its unique features. So I would be suspicious of somebody giving rid of this device (Note 8) so early on. Why are they selling it for such low price right now? These are my thoughts on someone selling Note 8 right now (at this point in time) for low price: Good likelihood they messed it up by trying to root/flash ROM/flash carrier modem radio firmware, they don't want to fully pay the device off (so the device is no use to them), or they stolen the device.
Human beings are not dishonest all the time, but it does beg these questions to be asked and answered. Be so very careful in trusting people like this. Personally I wouldn't trust someone in this situation, but that is just me. Remember that they are not doing this because they are amateurs. They are very good in winning your trust.
Just saying!
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Click to collapse
Thanks for the reply. I bought it from someone on Swappa. He sent me the receipt with it. It was purchased from Samsung.com. The box it came in had the T-mobile logo and everything so it's weird that the IMEI isn't registered with them.
To update my situation, I tried starting in safe mode and was able to make calls so I'm told it's a third party app causing the problem. Not sure which it is since I haven't installed anything new in a while.
First do a "Factory data reset". See if that gets rid of the problem. Hopefully that would get rid the the app that is causing the issue. I just remembered that substratum (including sungstratum - Samsung addon) did weird things like this to my Galaxy Note 8. I had to do a "Factory data reset". Then install all the apps one by one, since both Google and Samsung backups had substratum within it. So I couldn't use either backups. For that reason I stay away from substratum stuff.
It is not abnormal for Samsung direct bought devices to have IMIE number not registered with carrier. Usually not a problem with T-Mobile.
If problem still exists then have the seller contact Samsung to let them know that he gave the device to you. He can say it was a gift to you. Remember to tell him to give your information to Samsung. Once that is done, then you can can get support from Samsung.
Again, if you got the device from T-Mobile this problem would have been solved so much easier and quicker. Next time think about getting the device directly from the carrier.
I have an old Galaxy Note 3 which I'd like to root but hasn't been unlocked yet. Probably a stupid question but has anyone ever been able to get their phone unlocked if the contract was terminated and balance not fully paid? I got fed up of my carrier ripping me off and told them to shove it three months before contract ended. I really like the phone and would like to root it to freshen it up a bit. I read that it's a bad idea to root a phone that is still locked.
starting to think i got burned but not going to bother going any further if thats the case but i recently was traded a sprint variant for some work i had done(taking too long to get payment) so i settled for the phone as compensation, i was there when he reset the device so i have complete access however when i put in my att sim i get a sim unreadable/not recognized msg and in settings i find out that its sprint, i checked the imei on swappa and it said good but i am unsure as to weather i can have it unlocked as i dont really want to pay more(than my time) to get this working. any advice?? much appreciated
You might try calling Sprint about the unlock status of the phone, or better yet, have the person that gave you the phone call Sprint and request an unlock. I actually don't know how unlocking works with Sprint. Otherwise I think you might be looking at paying for an unlock service to get it done.
Sorry to bother you all I got thru to a tech who unlocked it withing fifteen minutes, thanks Spr*nt