Question Updated phone app broke visual voicemail. How to fix? - Google Pixel 6

Hi folks,
Completely stock, unrooted, fully up to date Pixel 6 purchased from Google, running on AT&T in the US. Yesterday Visual Voicemail was working fine. Today, woke up to new icons for both Messages and the Phone app on my home screen. I had heard that new versions with new icons were rolling out, no big deal.
However, during a meeting my phone rang, and I didn't get a visual voicemail of the transcript. After the meeting I went into the app and it said something like "Visual Voicemail isn't working. Call voice mail to set up."
I called voicemail and entered my password code (manually, why didn't it remember my password) but there was nothing in there about VVM.
Any idea what's going on here?

I may have fixed it by turning off VVM, then turning it back on and re-enabling transcription. It took a few minutes hung at the "activating" stage, but then seemed to clear up. I left a message, and it got transcribed and I can see this in the app now.
However, I think they monkeyed with the layout a bit. And the shortcut on my homescreen to the VVM window is gone. Why do they change things that work fine already?

Related

How do you Terminate Voicemail Notification?

Guys, this is really annoying me so any chance of a little help please...
Today I received a notification of new 'Voicemail'.
I didn't know the number (hate it when this happens as there is a charge every time you listen to the message).
As it happens the message wasn't for me but I was still charged to listen to it.
Anyway, if that is not enough what is annoying is the voicemail notification simply will not go away from the top bar.
Every time I reboot the phone it first starts to play out loud the voicemail notification and the only way to terminate it is to pull down the notification bar.
Thing is what's further annoying is no matter what I do I can not remove the voicemail icon and notification from the top bar.
When I click to listen to the voicemail it simply tells me I don't have any outstanding voicemail so I then hang up but the notification will not go away.
I have been to the T-Mobile web site obviously there is nothing there and on the phone I have dialled 150 Option 4, 1, 1 which is meant to stop voicemail (I think).
Help please..... It is driving me crazy.
I also want to know
It drives me crazy
I am with fido and I have a voicemail notification and it does not want to go away
I erased the phone 2-3 times, I left a message in my voicemail and then I deleted
no matter what I do the notification is there.
I tried the same with my nexus one and atrix but I dont have any notification.
It seems to be the phone itself
Just a long shot, but have you got a txt message that relates to having a voice mail, if so try deleting?
Sent via Courier Pidgeon . . .
Well, in a weird sort of way I am pleased I am not the only one who is having this issue (apologies prince_72). It shows the problem is not isolated to either my phone or some form of settings.
In answer to morg01 ~ no... as a protection to my profession once I have received and actioned any text messages they are deleted. So it can not be a previous message that is the cause.
If the blessed thing has not disappeared come Monday I will speak with T-Mobile to ask if they have an answer.
However, I think they will most probably point me either to here or here but all these do is terminate voicemail, not handle notification.
I'm hoping it is something as simple as their system that is reactivating the notification despite the fact the last one I received I deleted.
We'll see.
I had this issue along with the com.android.phone crashing issue and they just switched my phone out in the shop. It might be time for a replacement?
Sent from my GT-I9100 using Tapatalk
steve228uk said:
I had this issue along with the com.android.phone crashing issue and they just switched my phone out in the shop. It might be time for a replacement?
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
Time for a replacement! That's a bit harsh.
In all other manner the phone works absolutely perfectly.
I have the issue too, I don't have carrier vm set up (i use g voice) but I forgot to set up voice after doing a wipe and got a vm. It asks me for a password that doesn't exist and wont let me delete the notification.
I dont think a replacement is a solution.
This is a software problem and I think the problem has to do with the software
implementation of the voicemail implementation.
If I put my Fido sim card to my Nexus one or Motorola Atrix I dont get the voicemail notification.
Also just to reply to morg01 I do get text messages along with the voicemail notification at the status bard but I delete the text messages I receive.
The problem is how to remove the voicemail notification.
I have a feeling that the Baseband implementation is wrong.
I got the phone from Europe and I dont think it supports the special features from Fido.
Just to mention that I dont have Name Display as well.
I would have to wait for the Canadian version to appear and to flash the modem
but until I wait that I will be really happy to remove that stupid ugly notification
I've been using Google Voice for the last 6 months. It's not always perfect, but you can read a transcript of your mail. And it's free and reversable.
Sent from my GT-I9100 using XDA Premium App
Finally I fixed the notification problem
My carrier (FIDO) has two voicemail systems. One is for Iphone with the visual voicemail and the second is the reset of phones.
I used to have the second. It seems Galaxy S II does not really work ok with the more standard. The CSR switched me over to the visual voicemail and now everything works ok.
prince_72 said:
Finally I fixed the notification problem
My carrier (FIDO) has two voicemail systems. One is for Iphone with the visual voicemail and the second is the reset of phones.
I used to have the second. It seems Galaxy S II does not really work ok with the more standard. The CSR switched me over to the visual voicemail and now everything works ok.
Click to expand...
Click to collapse
Nice one.... That proves it's a carrier issue.
I'm hoping to get to the bottom of my problem tomorrow.

Voicemail Icon

I don't if this is a common thing but my voicemail icon does not go away and I do not have any voicemails when I call it. I tried turning off the phone and it still does not wanna go away can't figure out how to get rid of it.
Update: uuhh nevermind found a settings to clear icon lol please delete this
Where did you find it? I have the same issue. The "clear" right there that is with the pulldown does not do the trick; it clears everything but the voicemail icon.
I had the same problem when I first got the phone. I called T-MO support and they did something on their end that fixed it.
I had the same issue and when I called T-mobile they tried to do something on their end but could not fix it as I was using google voice on my old phone to handle voicemail. So I installed google voice and I changed the setup so my vm be returned to T-mobile. Called my phone to double check and T-Mobile voicemail options were coming up. I left a message and deleted it and everything cleared. Then installed google voice and set that up again and since then it has been fine. Thanks.
salman.a said:
I had the same issue and when I called T-mobile they tried to do something on their end but could not fix it as I was using google voice on my old phone to handle voicemail. So I installed google voice and I changed the setup so my vm be returned to T-mobile. Called my phone to double check and T-Mobile voicemail options were coming up. I left a message and deleted it and everything cleared. Then installed google voice and set that up again and since then it has been fine. Thanks.
Click to expand...
Click to collapse
Wow .. a lot of work to remove one little icon. ..
You have to do it in settings lol
The clear on the notification bar doesn't clear voicemail
Sent from my HTC Amaze 4G using xda premium
Had the same issue, went into manage applications, cleared data for phone, icon all gone.

[Q] Looking for this call notification app

A few weeks ago I flashed the Skyrocket Visual Voicemail apk to my i717, after that when I had a missed call, when I'd unlock my phone I'd have a white box pop up that said who called with the option to ignore, call back right now, or set a reminder to call back later. I don't remember installing any other apps, so I assumed this was a VVM thing. I wiped and flashed the latest Perfections ICS rom a few days ago, it has VVM built in. I no longer get the pop ups after missed calls.
I'm begining to wonder if it was in fact another app that was doing this, but I'm lost. Does anyone using VVM get this? I looked in the settings and didn't see anything. If that isn't a VVm feature, I'm hoping someone know what the hell I'm talking about, it was pretty cool and useful.

Can't Clear the Voicemail Notification

Hi All,
I am facing a problem in my Lumia 800. I am facing the same issue. My phone was in locked state. A message appeared saying that I have a voicemail even though I have not set up my voicemail on the phone. After that this message is just stuck, it is continuously showing up on phone notification hub as well as in the locked screen notifications.
I have tried the following:-
- Reset the phone
- Setup Voicemail
- Sent voicemail messages to my phone. Listened to them and then deleted them.
Now I do not have any message in my voicemail but still this notification is stuck and is continuously on.
Please help.
zeeshan.ali11 said:
Hi All,
I am facing a problem in my Lumia 800. I am facing the same issue. My phone was in locked state. A message appeared saying that I have a voicemail even though I have not set up my voicemail on the phone. After that this message is just stuck, it is continuously showing up on phone notification hub as well as in the locked screen notifications.
I have tried the following:-
- Reset the phone
- Setup Voicemail
- Sent voicemail messages to my phone. Listened to them and then deleted them.
Now I do not have any message in my voicemail but still this notification is stuck and is continuously on.
Please help.
Click to expand...
Click to collapse
are you on tmobile? I had that problem, I called them and had them turn on visual voicemail (its free) and then in call setting turned the visual voicemail on. The notification went away.
Deep Search said:
are you on tmobile? I had that problem, I called them and had them turn on visual voicemail (its free) and then in call setting turned the visual voicemail on. The notification went away.
Click to expand...
Click to collapse
No I am on a different carrier. I will try calling my carrier and ask them to enable visual voicemail. Btw i don't see any visual voicemail option in call settings right now. The only option I see is the voicemail number.
zeeshan.ali11 said:
No I am on a different carrier. I will try calling my carrier and ask them to enable visual voicemail. Btw i don't see any visual voicemail option in call settings right now. The only option I see is the voicemail number.
Click to expand...
Click to collapse
I called my carrier helpline. They say that they don't have visual voicemail. I am stuck now. Please help.
This happened to me last night on my Lumia 800. I listened and saved it and it still showed up. Rang up again and it said no new voicemails. I had to delete the voicemail for it to disappear. I know that doesn't really help you but I have had issues with it....
On a similar note I had the same problem with a text message over the weekend. I read it and the notification on the messaging hub wouldnt go away, it showed on the lock screen and my girlfriends tile pinned to the start screen. That eventually disappeared after i clicked on and off it numerous times.
And over the last few days my Me tile has stopped working properly. It keeps telling me I have notifications even though it's days old. It keeps disappearing then re-appearing. Very annoying.
Voice Mail Notification on Lumia 920
zeeshan.ali11 said:
I called my carrier helpline. They say that they don't have visual voicemail. I am stuck now. Please help.
Click to expand...
Click to collapse
Hi Zeeshan,
I am having the same problem on my 920. I see your post is more than an year old. Were you able to find any solution to remove that Voice mail notification icon...?
If yes, please let me know the procedure to get rid of it.
Thanks.

[Q] No Verizon voicemail notification

Hi. I'm running CM 10.1-20130117 nightly on my Fascinate. For the most part it works great as a daily driver. The only major issue I have is I don't get voicemail notification.
It acts as if it only checks for voicemail once when it powers on.
If I have voicemail when I reboot the phone, I get the notification, and it stays on even after the message is cleared. If I reboot the phone again the notification goes away, but doesn't come back on if I receive new voicemail.
I've had this issue across multiple nightly builds. Other notifications such as email and text work correctly.
In settings, I've tried selecting and deselecting message wait indicator. Service is set to My Carrier, and voicemail number is *86. I haven't loaded any voicemail apps, and I've also cleared out all voice messages.
Can someone help me out?
This is a common issue for 4.2.2 ROMs on older Android phones. There is no known fix and I have experienced it on both a Droid Incredible and Samsung Fascinate on Page Plus (a Verizon MVNO).
Firestormf said:
Hi. I'm running CM 10.1-20130117 nightly on my Fascinate. For the most part it works great as a daily driver. The only major issue I have is I don't get voicemail notification.
It acts as if it only checks for voicemail once when it powers on.
If I have voicemail when I reboot the phone, I get the notification, and it stays on even after the message is cleared. If I reboot the phone again the notification goes away, but doesn't come back on if I receive new voicemail.
I've had this issue across multiple nightly builds. Other notifications such as email and text work correctly.
In settings, I've tried selecting and deselecting message wait indicator. Service is set to My Carrier, and voicemail number is *86. I haven't loaded any voicemail apps, and I've also cleared out all voice messages.
Can someone help me out?
Click to expand...
Click to collapse
Maybe you should install a voicemail app... I wouldn't go with verizon's visual voicemail since you gotta pay a monthly fee to access your messages. Go with Google Voice. It's free, easy to set up, allows access from the app/web, works with messages same as you would with emails, transcribes recordings... did i mention its free? Went with google voice a long time ago n never looked back... verizon's a joke.
I know it's an old post, but AOKP worked for me for the VM notification.

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