Question Lost sound completely - Realme GT 2 Pro

Hello. The sound on the phone disappeared in general, in all applications, when connecting headsets. Full 0. I didn’t do anything, I sat down on the phone, charged it, turned it on after charging and that’s it. It happened once after the foundation of the firmware and android 13, the reset helped. I thought it would work this time, but no. After the reset, the sound did not appear ...
After a long trial of different methods. I saw that after restarting the phone, if you immediately start the player. Then the music appears for 3-4 seconds and disappears and then again there is no sound until the reboot. I think this is due to the loading of some configs that are annoying, so the sound disappears. Question? So what's now...

Did you changed region?

Need more details...
Which app
USB C adapter or bt audio
Any conflicting apps running in background?
Root / stock
Chinese or global model

Firmware global Europe. It turned out to solve the problem by wipe date. And yes, there was no sound anywhere, neither in calls, nor in multimedia, nor in the headset.

You ignoring what ppl asked you. Why did you write here ? Obliviously for this kind of problem and after changing Android version a full wipe is needed/ recommended. Also that loss of sound could be a problem if you switch region improperly.

criszz said:
You ignoring what ppl asked you. Why did you write here ? Obliviously for this kind of problem and after changing Android version a full wipe is needed/ recommended. Also that loss of sound could be a problem if you switch region improperly.
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Click to collapse
Well, you're funny. I wrote what happened. By the time I was asked a question about the specifics, a day had passed. I did not sit and update the site to find out who wrote what. I searched all over the internet for solutions. And I found it before they answered here. And yes, I didn’t change my region, the update came over the air!

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[Q] Bluetooth carkit problem

I have a Galaxy S3 I9300 for a couple of weeks now and I love it, other than the fact that I keep having a strange issue with the Bluetooth connection with my carkit. I've been searching forums for similar issues and I found a variety of carkit related problems, but none of the ones I found describe the same problem as what I'm having:
- Initially the Bluetooth connection works fine and I can play music or make a call through the carkit just fine
- When I switch off the car's systems and don't use any apps on the phone in the meanwhile, and then start the car's systems again, it establishes the Bluetooth connection just fine again
- When I switch off the car's systems and I use other apps for a while and then start the car again, it won't work. Bluetooth does appear to connect, but after that it just doesn't play ball. When I try to play a song at this point, the phone shows the song is playing, but neither the phone nor the car audio produces any sound
So anyway, every morning before leaving to work and every evening before going home, I reboot my phone first. Then I step into the car and it establishes the Bluetooth connection just fine. But if I don't reboot the phone first, it just won't work. Now I guess I could setup a tasker profile to automatically reboot the phone, but I'd rather just get the problem fixed.
I run a Galaxy S3 I9300 with stock Android 4.1.1, rooted. I have already tried to run the "Bluetooth Fix Repair" app and afterwards had to pair the phone with the carkit again, but that made no difference.
Any help would be greatly appreciated!
*bump*
Some additional info:
This issue has now also happened a few times while driving. While music (through Spotify) was playing over the bluetooth carkit, it would sometimes just stop working when I opened a different app (like for example opening an SMS). Spotify was still running (and the song was still ongoing) and also the bluetooth connection still showed as being connected, but it just wouldn't produce any sound anymore.
Anyway, it seems clear to me that this is a bluetooth issue, but I have no idea how I can troubleshoot this beyond what I've already done.
I would be happy to pay whoever can fix this problem..
With an issue like you are describing it may be helpful to list the headunit model too. I do not own an S3 but I have a multimedia headunit (Pioneer AVH P4400BH) and have found that toggling my Bluetooth on and off will help the headunit to see the Bluetooth on my Android device. This may not resolve your issue though.
Another thing to consider, your headunit may have an update-able firmware. That said if your headunit does have an update-able firmware I would check out the procedure, ensure there is a way to roll back to your current firmware and try that. If your headunit was purchased at an electronics or and audio retailer you may wish to speak with them. Your issue may not be with your phone but with your headunit, but this should help as far as troubleshooting since your issue involves multiple devices.
ItzCrooK2UxD said:
With an issue like you are describing it may be helpful to list the headunit model too.
Click to expand...
Click to collapse
My car is a Renault Megane RS, the carkit was built in. I believe it's called Renault Carminat TomTom.
ItzCrooK2UxD said:
I do not own an S3 but I have a multimedia headunit (Pioneer AVH P4400BH) and have found that toggling my Bluetooth on and off will help the headunit to see the Bluetooth on my Android device. This may not resolve your issue though.
Click to expand...
Click to collapse
I've covered everything like that in about 100 different ways, none of which made any difference.
ItzCrooK2UxD said:
Another thing to consider, your headunit may have an update-able firmware. That said if your headunit does have an update-able firmware I would check out the procedure, ensure there is a way to roll back to your current firmware and try that. If your headunit was purchased at an electronics or and audio retailer you may wish to speak with them. Your issue may not be with your phone but with your headunit, but this should help as far as troubleshooting since your issue involves multiple devices.
Click to expand...
Click to collapse
Good point. It does have an SD card slot, but as far as I know that's only to update the maps of the navigation system. I'll see if I can figure that out.
Thanks for the tips!
By the way - I do think that it's unlikely that the carkit itself is the troublemaker. Especially because opening an SMS on my phone can trigger the whole thing to stop working (it doesn't happen every time, but it did happen several times). Please correct me if I'm wrong.
Apoc_ said:
By the way - I do think that it's unlikely that the carkit itself is the troublemaker. Especially because opening an SMS on my phone can trigger the whole thing to stop working (it doesn't happen every time, but it did happen several times). Please correct me if I'm wrong.
Click to expand...
Click to collapse
It is in fact very possible that it is your phone, but wanted to throw it out there that bluetooth headunits can be troublesome on their own. Now I am not familiar with your headunit, but does it save bluetooth IDs? Like on my headunit and many other aftermarket headunits, it will save 3 bluetooth devices. If it does, have you tried clearing other devices and moving your S3 to the top? Odd as it sounds this has made a difference for me. Also do you have other bluetooth devices in the car, such as the 3GS you mentioned?
Also a logcat of this happening would be beneficial. If you do not know how to pull a logcat there is an app on the market called catlog or alogcat. Both are free and are invaluable in troubleshooting a ROM issue. In short it tells a developer what is going on as far as events being triggered or failures within the ROM.
ItzCrooK2UxD said:
Now I am not familiar with your headunit, but does it save bluetooth IDs? Like on my headunit and many other aftermarket headunits, it will save 3 bluetooth devices. If it does, have you tried clearing other devices and moving your S3 to the top? Odd as it sounds this has made a difference for me.
Click to expand...
Click to collapse
Yeah I had read that too in some other thread (I went through just about every bluetooth related thread I could find, before I posted this topic). Mine saves up to 5. It didn't have anything in there except for my previous phone, which I had cleared. I also tried re-pairing the S3 several times, that didn't make any difference either.
Now, I just read somewhere that some people are having disconnection issues on the same carkit. In their case, in the end the problem turned out to be that their carkit will import all of their contacts from their phone (so you can call people even while your phone is in your pocket), and this would cause trouble when there are contacts without a phone number associated with it (just like my thousands of Exchange contacts). The people in question are talking about random disconnects though, whereas in my case it happens after doing some stuff on my phone. So it's probably unrelated, but I'll give that a try anyway just to rule it out. I just need to figure out a way to stop the carkit from importing contacts, because removing thousands of email contacts is obviously not an option.
I'll keep this topic updated with any progress. If anyone has any other ideas, please keep em coming. Thanks for the help so far!
ItzCrooK2UxD said:
Also a logcat of this happening would be beneficial. If you do not know how to pull a logcat there is an app on the market called catlog or alogcat. Both are free and are invaluable in troubleshooting a ROM issue. In short it tells a developer what is going on as far as events being triggered or failures within the ROM.
Click to expand...
Click to collapse
Didn't think of that, great tip, thank you! I do run the stock ROM by the way.
I've installed alogcat just now. Does it just keep running automatically in the background?
Apoc_ said:
Didn't think of that, great tip, thank you! I do run the stock ROM by the way.
I've installed alogcat just now. Does it just keep running automatically in the background?
Click to expand...
Click to collapse
It reads a file that is being constantly updated (which happens to be the logcat file). Typically I will clear it right before doing what it took to cause the failure, like in your case in your car with the bluetooth on.
I've got Audi with BT and S3 with custom rom and I've got similar problems with BT. It connects automatically but if I switch off BT in phone and switch it on again - it doesn't connect any more. I had this since I bought a phone and it was on all ROMs I used.
YoghurtPL said:
I've got Audi with BT and S3 with custom rom and I've got similar problems with BT. It connects automatically but if I switch off BT in phone and switch it on again - it doesn't connect any more. I had this since I bought a phone and it was on all ROMs I used.
Click to expand...
Click to collapse
Yep - I have that too. The weird thing is that in that situation the phone does seem to think it is connected, while it really isn't. Just to be clear: this is not the only way to cause this issue (because it also happens when trying to reconnect the Bluetooth while on the phone it hasn't been disabled in the meanwhile).
So far I haven't been able to pull anything related from the logcat.
Also, while reading up on common bluetooth issues, I came across some posts of people who were saying that some phone/carkit combinations are having trouble with 2-way communication (because I can stream music from the phone to the carkit, but I can also change a song using the carkit or initiate a phonecall from the carkit). I'm going to try to only use communication initiated from the phone, and see whether that makes any difference. In the meanwhile: does anyone happen to know anything about 2-way communication issues with bluetooth, and how to overcome such issues?
Update:
- Updated carkit to latest firmware. No change, still same problem
- Have not been able to capture anything unusual in the logs
- I have a Bose Soundlink now, which is a wireless speaker. Whenever my S3 is connected to the Soundlink (with bluetooth), wifi doesn't work. Upon turning off bluetooth, wifi instantly works fine again. So this definitely confirms this is a problem with bluetooth on the phone, not on the carkit.
- Wanted to upgrade to Android 4.1.2 but Samsung won't let me, as it says the device is modified (rooted). Triangle away isn't helping. Damn you, Samsung. This is *the* reason I moved away from Apple, as I don't like companies who don't let you use your stuff any way you like. And now Samsung is moving down the same route. Idiots. Anyway, I guess the only option left, is to start using a custom ROM.
Does anyone happen to have experience in terms of solving bluetooth problems by using a custom ROM? I'm thinking of using Cyanogenmod 10.1
In the meanwhile I have upgraded to Android 4.1.2: still the same problem.
I have also discussed this matter with quite a few other Samsung smartphone owners, and all of them appear to be having the same issue. Most of them just don't seem to be bothered to spend time on looking for a fix.
Also, I have figured out that this problem is specific to media streaming. I'm able to use my phone on the carkit for calls at any time, without having to reboot first. Only when I try to listen to music, the problem occurs.
Anyway, I have ruled out that this problem is specific to me or my devices - this appears to be a global issue. So I'm completely puzzled as to why there's not a lot more fuss going on about this.
If anyone has any more suggestions for a resolution of this problem, please share.
S3 bluetooth connection problem
Had the same problem with my S3 and renault megane III handsfree bluetooth system.(Arkamsys software version 2.2.0.19 auditorium)
I downgraded to 4.0.4 baseband I9300CELH1 (stock) and problem seems fixed
hope this helps.
Hi Bennes,
Thank you for your response.
I'm still dealing with this problem myself. All upgrades so far haven't made a difference. So far, I've been able to figure out that if I first initiate a phonecall, after hanging up, the audio streaming works (while before the phonecall it usually wouldn't). This works about 8 out of 10 times (the other 2 times it doesn't make a bluetooth connection at all). So what I've done, is to use Tasker and to automatically make it call my own phone number whenever bluetooth gets connected to the carkit, and hanging up after 3 seconds. But this is obviously far from ideal.
Do you know whether it is possible to change the baseband version without changing the firmware version? I wouldn't like to downgrade to an older firmware version, as I like the new features in the newer versions. I do also prefer to stick with the stock firmware, but that's not a requirement.
Carkit bluetooth issue
Apoc_ said:
Hi Bennes,
Thank you for your response.
I'm still dealing with this problem myself. All upgrades so far haven't made a difference. So far, I've been able to figure out that if I first initiate a phonecall, after hanging up, the audio streaming works (while before the phonecall it usually wouldn't). This works about 8 out of 10 times (the other 2 times it doesn't make a bluetooth connection at all). So what I've done, is to use Tasker and to automatically make it call my own phone number whenever bluetooth gets connected to the carkit, and hanging up after 3 seconds. But this is obviously far from ideal.
Do you know whether it is possible to change the baseband version without changing the firmware version? I wouldn't like to downgrade to an older firmware version, as I like the new features in the newer versions. I do also prefer to stick with the stock firmware, but that's not a requirement.
Click to expand...
Click to collapse
mmm, don`t know about baseband only. Try google.
I have read that after downgrade to 4.0.4 and then upgrade again to latest stock version, bluetooth connection keeps working.
I cannot confirm this as i am still on 4.0.4, but will get an update of the arkamsys radio to the latest renault firmware version next week and then start experimenting again. i will report back once i have new results
Bennes18 said:
mmm, don`t know about baseband only. Try google.
I have read that after downgrade to 4.0.4 and then upgrade again to latest stock version, bluetooth connection keeps working.
I cannot confirm this as i am still on 4.0.4, but will get an update of the arkamsys radio to the latest renault firmware version next week and then start experimenting again. i will report back once i have new results
Click to expand...
Click to collapse
BB only, try this :
http://forum.xda-developers.com/showthread.php?t=2106424
Confirmed the update thing, i have updated the S3 to version 4.1.2 BB I9300CEELL1 and have no bluetooth issue whatsoever, car audio still on 2.2.0.19 byt the way
Pretty strange ... , but glad its working !
I have the same issue with a Ford Focus =/
also, while using CM or Omega, the music title never changes.

[Q] Bluetooth issue for 5380i....

Hi,
I have posted this in the Questions thread but had no answer so I am trying here to find a hero to help me!!!!
I have got an S5380i as a work's phone and when I have my Bluetooth headset connected to it, when you answer incoming calls the phone resets after exactly 16 seconds into the call. Outgoing calls are fine, but this happens about 80% of the time.
I have searched the internet for info about this and cannot find anything.
I have tried using the Jellyblast Custom Rom, which actually fixed the problem, but I couldn't use it as my works software developed problems with me not being able to read the text as the letters were too similar in colour to the background.
I AM new to this and have bricked this phone about 50 times trying to fix the fault (and have learnt how to unbrick it!), but would REALLY like some input on how I might fix the issue.
I have tried about seven different Bluetooth headsets, including genuine Samsung ones, and the results have been the same.
Is that enough info for you?
m4ckys said:
Hi,
I have posted this in the Questions thread but had no answer so I am trying here to find a hero to help me!!!!
I have got an S5380i as a work's phone and when I have my Bluetooth headset connected to it, when you answer incoming calls the phone resets after exactly 16 seconds into the call. Outgoing calls are fine, but this happens about 80% of the time.
I have searched the internet for info about this and cannot find anything.
I have tried using the Jellyblast Custom Rom, which actually fixed the problem, but I couldn't use it as my works software developed problems with me not being able to read the text as the letters were too similar in colour to the background.
I AM new to this and have bricked this phone about 50 times trying to fix the fault (and have learnt how to unbrick it!), but would REALLY like some input on how I might fix the issue.
I have tried about seven different Bluetooth headsets, including genuine Samsung ones, and the results have been the same.
Is that enough info for you?
Click to expand...
Click to collapse
please read how to get answer quickly in my signature
and provide logcat just after the error occurs
this will help
m4ckys said:
Hi,
I have posted this in the Questions thread but had no answer so I am trying here to find a hero to help me!!!!
I have got an S5380i as a work's phone and when I have my Bluetooth headset connected to it, when you answer incoming calls the phone resets after exactly 16 seconds into the call. Outgoing calls are fine, but this happens about 80% of the time.
I have searched the internet for info about this and cannot find anything.
I have tried using the Jellyblast Custom Rom, which actually fixed the problem, but I couldn't use it as my works software developed problems with me not being able to read the text as the letters were too similar in colour to the background.
I AM new to this and have bricked this phone about 50 times trying to fix the fault (and have learnt how to unbrick it!), but would REALLY like some input on how I might fix the issue.
I have tried about seven different Bluetooth headsets, including genuine Samsung ones, and the results have been the same.
Is that enough info for you?
Click to expand...
Click to collapse
First of all, JellyBlast is a banned rom here. So lets not have anymore discussion on that. As for the headset problem, you can use the SoundAbout app from Google Play. Do post the result. Hope I Helped
Thanks for the replies guys. I will have a go at the catlog later when I get home and post the results.
The problem doesn't happen every time so hear with me while I try to get it to do it so I can post the log.
Sorry for mentioning 'that' rom, I was just using that as a point of reference as it was the only rom I have tried.
The headset issue isn't that the headphones don't work though, it is that using the Bluetooth headset causes the phone to crash when answering a call (not making one though), and I thought that using the sounds out app was to fix the headphone socket issue?

Voice command keeps popping up randomly

This is very annoying and it happens a lot when I'm listening to a podcast or music in my car using the aux port. It also seems to happen a lot when my data is turned off and my phone is picked up and put down randomly. Really starting to piss me off and I have disabled voice command settings to no avail. Anyone else having problems like this and what can I do to solve this without root? I also just updated to the latest ota so I'll have to see if it fixes this problem later.
goodfella44 said:
This is very annoying and it happens a lot when I'm listening to a podcast or music in my car using the aux port. It also seems to happen a lot when my data is turned off and my phone is picked up and put down randomly. Really starting to piss me off and I have disabled voice command settings to no avail. Anyone else having problems like this and what can I do to solve this without root? I also just updated to the latest ota so I'll have to see if it fixes this problem later.
Click to expand...
Click to collapse
If it's the same thing, it happened to me also. It's the program called Voice Mate. You need to freeze or disable that program and all is good. Try settings/application manager and go to the "all" tab. Search for anything that has "voice mate" in it. Disable it.
IndianaBond said:
If it's the same thing, it happened to me also. It's the program called Voice Mate. You need to freeze or disable that program and all is good. Try settings/application manager and go to the "all" tab. Search for anything that has "voice mate" in it. Disable it.
Click to expand...
Click to collapse
I'm having the same problem, but i the disable button is grayed out. I've tried clearing the cache and uninstalling the updates, but it still won't stop.
princessyoku said:
I'm having the same problem, but i the disable button is grayed out. I've tried clearing the cache and uninstalling the updates, but it still won't stop.
Click to expand...
Click to collapse
Are you rooted? If so, use Titanium Backup to freeze it.
Did anyone find a solution this problem? It is happening to me too (especially when I'm playing music or when 4g is off) and I can't disable Voice Mate because it is greyed out.
simabd said:
Did anyone find a solution this problem? It is happening to me too (especially when I'm playing music or when 4g is off) and I can't disable Voice Mate because it is greyed out.
Click to expand...
Click to collapse
Took me weeks to figure out but I had to download the swift keyboard app, then remove my PIN to get into the phone, then go into SETTINGS, BACKUP & RESTORE, then Factory data reset.
Be sure to backup all your data first.
I read another post last night in the LG G3 General Forum about this issue. Several of the posters stated that the 3.5mm audio plug is causing the voice mate and voice command to activate when using the headphone port. Several people also stated that they could duplicate the concern repeatedly by turning or twisting the plug. Don't know if it helps anyone here but it looks like the same complaints I read about last night. I'll see if I can find the OP that discussed the issue and post it back here if I can.
Has anyone found a solution? It's happening the same thing to me. Every time I wanna use the jack port (just to listen to music), Voice Mate pops out and it's really getting on my nerves!! I wanna get rid of it, but I can't delete it, just deactivate it (and I did, but it keeps popping out)... I don't wanna be root, because I'm scared of messing up my phone. If any of you guys found the solution without being a root, I'd be truly thankful for life!
OH MY GOD IT'S BEEN HAPPENING TO ME TOO AND I THOUGHT I WAS CRAZY.
I found that it may have been related to water -- when I was running and getting sweaty, or it was raining, the problems were happening. So in terms of what I've done, I have frozen: LG VoiceCommandSpeechPack, Voice Command, Voice Mate, and Voice Mate Engine. This didn't fully fix the issue -- now, I just get random pauses and unpauses occasionally and it's due to the same problem of the jack port being wonky. It fits perfectly, it's not jimmying inside the port or anything but it's definitely re-creatable, it's such an annoying issue...
It's weird, after many restarts and cache clears the issue has definitely gone away, where before it made listening to music unbearable now it happens once in a blue moon, again subjectively I think it might be moisture or water or something.
This began harassing me also two days ago. Nothing fixes it that an ordinary user can get to, including what little I can get to with Google Settings/Search & Now/Voice/OK Google/. In my case, I cannot manually cause the effect by doing anything with the 3.5mm audio jack on the phone or any of several earbud jacks. Think I am going in to my cell phone vendor tonight after work and raise my voice a little to see if I can get them to fix the problem. Sux! Almost makes the cell phone unusable.
fast69mopar said:
I read another post last night in the LG G3 General Forum about this issue. Several of the posters stated that the 3.5mm audio plug is causing the voice mate and voice command to activate when using the headphone port. Several people also stated that they could duplicate the concern repeatedly by turning or twisting the plug. Don't know if it helps anyone here but it looks like the same complaints I read about last night. I'll see if I can find the OP that discussed the issue and post it back here if I can.
Click to expand...
Click to collapse
Any chance you can find us that OP? It's a pretty annoying bug....

G850F official 5.0.2 - periodic audio disappearance in all apps

Model: G850F
ROM: most latest official 5.0.2 LRX22G.G850FXXU2COI3
CSC: SEB
Baseband version: G850FXXU1COI3
Problem:
Random periodic audio disappearance in all apps, including incoming and outgoing calls.
Symptoms:
When trying to make an outgoing call - i can see the "Dialing" text, but no sound and no further actions, the phone is not actually calling, i can hear no sound, no ringing. The same if i get the incoming call - i couldn't hear any ring, while trying to pick up the phone (i can see on the display, that someone is calling) - the call application freezes.
No sound in any application. Phone starts to heat, in process manager i can see, that the "spi1" process is overloading the CPU. According to the adb phone debugging the "spi1" process refers to the audio chip, connected to serial peripheral bus of the phone. Only restart of the phone helps.
The problem occurrs - ~twice a week.
Tried:
To reset the phone to factory default settings, wipe cache, no 3rd party apps installed (only default stock apps).
Have contacted the samsung warranty center for 6 times already, they have replaced the following parts: the main board (they said, that they did change it, but IMEI did not change, a little bit weird ?), finger scanner, display. Nothing helps, the problem still present.
I will never never never never buy a SAMSUNG phone anymore
As far as i remember, the problem was present in the initial Android 4.4.4 but it more rarely occurred.
Tried googling - nothing helps despite of the simplest advices.
Confused, did not have any ideas. Don't want to void warranty to try the custom ROM.
Any help highly appreciated.
Well since you already changed alot of the hardware on the phone why not try custom rom? That might actually show if the problem is software or hardware based.
Sent from my SM-G850F
tileeq said:
Well since you already changed alot of the hardware on the phone why not try custom rom? That might actually show if the problem is software or hardware based.
Click to expand...
Click to collapse
I do not want to loose the official warranty

Calls always on speakerphone, regardless of state of button.

My calls are always on speakerphone, doesn't matter if the speakerphone button is on or not, I don't believe this is a hardware problem even though my screen was replaced a few days ago, I mean how could it possibly be. I can't be the only one with this problem, I have searched everywhere, seems like I am. I'm running stock (rooted) so I don't believe it is a software problem either, I have tried rebooting and clearing cache so far.
Details: Stock E2303 MM Rooted. Only thing that could be screwing with audio is Viper4Android, and I uninstalled its drivers already. Also the headphone jack is dead if it matters.
Sorry for creating thread ahead of time, but the problem has been fixed by flashing stock using Flashtool, incase someone has the same problem.

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