Phone storage full after a factory reset - Moto G9 Power Questions & Answers

I have a Motorola (Moto G9 Power) rooted with Magisk, but I decided to reset it (Via TWRP) after having some problem with charging speed.
After this I noticed that my phone are saying that 45% of my storage was filled with "Music" and "Photos", and I realized that these music and photos are the files stored on my phone before I reset it, I also tried resetting it by Android settings. I can't install NOTHING, apk, play store, camera, screenshot
Now I can only use my phone to browse on web and send SMS.
Is too much don't want to broke a basic function like system factory reset for just putting a custom recovery or rooting?

how did you "reset it via TWRP"?

alecxs said:
how did you "reset it via TWRP"?
Click to expand...
Click to collapse
I was just wiping without erasing user data (they still here, encrypted, so unaccessible), I'm kinda dumb with custom recovery and modding in modern phones

formatting from TWRP should work regardless of encryption. guess you meanwhile figured out.
another method is factory reset from fastboot
Code:
fastboot format:f2fs userdata

Related

[Q] Any way of recovering data after doing a factory reset?

A couple of weeks ago, my SGS II crashed really badly and affected my phone in that I kept getting force close messages as well as "System UIDs Inconsistent" ones plus I couldn't access the partitions within my phone in Windows Explorer even though the phone was recognised by it.
It looks as though I may need to do a factory reset which to me is going to be a pain in the ass especially where videos and MP3's are concerned.
Another problem is that even though I installed VillainROM and followed the rules to the letter concerning its installation, supposedly I didn't install the system recovery that was unique to it and which would have made things a lot easier for me.
I don't even know if there is a way to backup data from the partitions to a 16GB or bigger micro SD card within the regular system recovery or not.
If I do need to a factory reset, are there any Apps out there that will let me recover data from the internal partitions as long as I don't write over the lost data concerned? (I know there's software available for PC that does something similar with data stored on hard drives)
Well on Cutom ROM you can use Titanium Backup Pro for Backup and Restoring. On Stock ROM's even Kies would do.
Regards.
ithehappy said:
Well on Cutom ROM you can use Titanium Backup Pro for Backup and Restoring. On Stock ROM's even Kies would do.
Regards.
Click to expand...
Click to collapse
That's the irony, I actually had Titanium Backup installed on my VillainROM custom ROM and I'd even bought an upgrade to the Pro version but for some reason, it wouldn't let me upgrade to the full version even though I had a license for it that I paid for, and as a result, it wouldn't let me do a full backup without having to do it slowly.
If I did reinstall Titanium Backup and managed to get my problem sorted out, would it recover deleted data or not?
Titanium Backup would only restore what it previously backed up.
The most easy way would be to just dump your data partition into a tarball (given you have root access on your phone).
Just hop into a terminal or adb shell and do
Code:
su
busybox tar zcvf /sdcard/data.tar.gz /data
That will give you a full .tar "backup" of all the data on the internal data partition.
Restoring that to app after a wipe and reinstall can be a bit pain in the poo, but it's better than nothing - and a recovery of previous files after a wipe would at best give you the same.
HellcatDroid said:
Titanium Backup would only restore what it previously backed up.
The most easy way would be to just dump your data partition into a tarball (given you have root access on your phone).
Just hop into a terminal or adb shell and do
Code:
su
busybox tar zcvf /sdcard/data.tar.gz /data
That will give you a full .tar "backup" of all the data on the internal data partition.
Restoring that to app after a wipe and reinstall can be a bit pain in the poo, but it's better than nothing - and a recovery of previous files after a wipe would at best give you the same.
Click to expand...
Click to collapse
How do I go into a terminal or adb shell? I'm using Windows 7 if that's any help?
For Terminal install a Terminal App from the marketplace on your phone and run it directely on it.
ADB you get from the Android SDK.
HellcatDroid said:
For Terminal install a Terminal App from the marketplace on your phone and run it directely on it.
ADB you get from the Android SDK.
Click to expand...
Click to collapse
I take it that once I do the factory reset on the phone and install a Terminal App on it via Android Market, I just need to run the command that you recommend that I do and I should be able to recover the data that was on my partitions, pre factory restore?
(Apologies for asking all these questions as I'm still a newbie when it comes to Android and I'm just pissed that this happened in the first place because of the overheating that caused it to happen in the first place)
What if I select advance restore in CWM recovery and restore data? Will it affect the flashed rom?
borgmanjayce said:
I take it that once I do the factory reset on the phone and install a Terminal App on it via Android Market, I just need to run the command that you recommend that I do and I should be able to recover the data that was on my partitions, pre factory restore?
Click to expand...
Click to collapse
No, you run the command BEFORE the factory wipe and use the tarball you got to restore any data you still need.
kryptoner said:
What if I select advance restore in CWM recovery and restore data? Will it affect the flashed rom?
Click to expand...
Click to collapse
Should work too, but depending on *what* borked up the install (might be some setting/config/piece-of-data somewhere) it will be restored as well - but definitaly worth a shot and pretty much "a must" to do those backups (I do them regulary).
gillian07 said:
It is possible to restore deleted files deleted from samsung galaxy s2 android phone after factory reset, take a look at this guide: recover data after android phone factory reset
You'd better do not use the phone before you get back lost files.
Click to expand...
Click to collapse
Blair Miller said:
You can check this related atciel recover files after restore factory settings
Click to expand...
Click to collapse
No program is free without compromise. If you factory reset without backup, there is not much you can do to recover deleted files. That's why such warnings exist before reverting back to a clean state.
You can try a Recuva download the program connect as storage device and try to scan Hope it helps
ma11221 said:
You can try a Recuva download the program connect as storage device and try to scan Hope it helps
Click to expand...
Click to collapse
Recovery programs such as recuva work best on magnetic media such as pc hard drives. Flash storage on mobile phone are different as there are no moving parts, so recovery is not that easy. There is also a much higher likelihood of corruption on flash storage too when restoring deleted files, so that's why there is really no 'best' method for recovery.
How to Recover Deleted Data from Android after Factory Reset
When you perform a factory reset on Android, you will return the device to the condition it was when shipped from the factory. A factory data reset can help fix most issues that occur on Android. Any incorrect settings, glitches, bugs, viruses, or software problems on the device will be wiped clean.
But the files deleted from an Android phone aren’t actually wiped from its memory. Instead, the files are only marked as deleted and invisible. The system will write data over those files in the future. You can later use specialized data recovery tool to scan the Android memory for deleted files and try to recover them.
mendywen0322 said:
When you perform a factory reset on Android, you will return the device to the condition it was when shipped from the factory. A factory data reset can help fix most issues that occur on Android. Any incorrect settings, glitches, bugs, viruses, or software problems on the device will be wiped clean.
But the files deleted from an Android phone aren’t actually wiped from its memory. Instead, the files are only marked as deleted and invisible. The system will write data over those files in the future. You can later use specialized data recovery tool to scan the Android memory for deleted files and try to recover them.
Click to expand...
Click to collapse
Got any tips on what software?

[Q] HELP! cant restore my backup and liquidsmooth custom rom not working on GS3 att

Hey guys.Im kinda a noob, so bear with me. I have a SGH i747 (att galaxy s3) and I rooted it on my mac using motochopper. I backed up all my apps and system data with titianium backup to my SD card, and i also backed up my stock ROM to my internal storage using ROM Manager. I then downloaded liquid smooth using my phones browser, and then I selected it within ROM manager and clicked "reboot and install' (keep in mind, i didn't wipe memory or anything) So it was stuck at the boot screen. Then i realized what i did and went and wiped data/factory reset, dalvic cache, and the other cache, within Clockworld mod recovery (vol up + power + home). After that, it worked, but only to find that all my apps were gone, and the play store and browser app didnt work. so basically softbricked however I can make phone calls and text (lost all contacts). Then i went into cwm and tried to restore my phone, at first it came up with two backups (neither of which had the name I named my backup) but said no files found and then when I mounted my storage, the bottom one said md5 mismatch but the top one worked. the top one would work for about 6 min then while it was restoring data it would reboot into liquid smooth and i would have like 3 apps i didnt have before (other times i would get stuck at the boot screen). I also tried restoring it right after I wiped data/ factory reset and cleared the caches, but then it would get stuck at the liquidsmooth boot screen. Tried pretty much everything.
I just want my phone back the way it was before root or anything, with all my data. But I backed up all my stuff besides apps to KIES, so willing to reset it to stock firmware if possible
need all the help i can get. thank you all very much

[Q] Samsung S3 Permanent freeze on home screen

My appologies for this post. Probably this problem is being dealt before on this forum but cant seem to find a solution to mine.
hi, i have a samsung s3 32gb (original stock unrooted).
Problem my space was running low on my s3. And while shooting a video, the space ran out and the phone froze. then i tried to end the video but obviously the screen was frozen.
After that i tried to reboot the phone but it came to the home screen, and couldnt press anything. (i only can drag the top bar down and that's it, it doesnt come back up).
i tried soft reset, didnt work. i tried to boot in safe mode, it doesnt work (it get stuck at the samsung logo). download and recovery mode works fine.
when i connect it to the pc, in device manager i get under Portable Devices (MTP USB device with a yellow triangle and ! mark). obviously KIES doesnt recognise anything connected.
After reading lot of posts, i installed 'android-sdk' and ran 'adb.exe' in cmd.
adb devices shows my device ; i can see all the directories on my phone.
when i try to copy, move or delete any files from the phone to my pc to empty the phone storage, i get this message "device not found".
i dont wanna lose my pics and videos +data (no backup). ANY HELP GUYS???
masso76 said:
My appologies for this post. Probably this problem is being dealt before on this forum but cant seem to find a solution to mine.
hi, i have a samsung s3 32gb (original stock unrooted).
Problem my space was running low on my s3. And while shooting a video, the space ran out and the phone froze. then i tried to end the video but obviously the screen was frozen.
After that i tried to reboot the phone but it came to the home screen, and couldnt press anything. (i only can drag the top bar down and that's it, it doesnt come back up).
i tried soft reset, didnt work. i tried to boot in safe mode, it doesnt work (it get stuck at the samsung logo). download and recovery mode works fine.
when i connect it to the pc, in device manager i get under Portable Devices (MTP USB device with a yellow triangle and ! mark). obviously KIES doesnt recognise anything connected.
After reading lot of posts, i installed 'android-sdk' and ran 'adb.exe' in cmd.
adb devices shows my device ; i can see all the directories on my phone.
when i try to copy, move or delete any files from the phone to my pc to empty the phone storage, i get this message "device not found".
i dont wanna lose my pics and videos +data (no backup). ANY HELP GUYS???
Click to expand...
Click to collapse
Try clearing cache and dalvik. If it doesn't work, u might have to factory reset which deletes ur data. Since android-sdk doesn't work anymore and kies too. There is no way to back up ur data. Ur only hope is tat clearing cache and dalvik works.
masso76 said:
i dont wanna lose my pics and videos +data (no backup). ANY HELP GUYS???
Click to expand...
Click to collapse
pictures and videos are stored on the internal sdcard, so they are save even if you decide to wipe your data.
you will only lose your app data and settings
but try first the suggestion from the post above
JellyYogurt said:
Try clearing cache and dalvik.. .
Click to expand...
Click to collapse
if you are referring to clearing the cache that is in the recovery mode. i already cleared the cache and still same thing happening.
can you explain 'dalvik' ? what to do step by step if possible
Also you mentioned that android-sdk is not working, (it is true ) but how come i can still see all my phone contents ?
Darkened_Sky said:
pictures and videos are stored on the internal sdcard, so they are save even if you decide to wipe your data.
you will only lose your app data and settings
Click to expand...
Click to collapse
if you are referring to the factory reset inside the "settings" menu in the phone, i think it would be true (the pics & videos wont be affected)
but if you are referring to the reset in the recovery mode. i think that will format everything including my personal data (pics & videos) and return the phone to a factory state (which is how it was new). isnt the OS and data are on the internal sdcard as well ?
Their comments refer to a custom recovery, e.g Philz, where you can clear dalvik and also mount your storage for usb access.
I think you have bigger problems, the phone should not have frozen as you describe and you many have partition corruption.
There are step by step guides on how to install custom recovery in general forum, stickies. It will invalidate your warranty, which might not be a good idea if you need a new motherboard.
Sent from my GT-I9300 using Tapatalk
masso76 said:
if you are referring to the factory reset inside the "settings" menu in the phone, i think it would be true (the pics & videos wont be affected)
but if you are referring to the reset in the recovery mode. i think that will format everything including my personal data (pics & videos) and return the phone to a factory state (which is how it was new). isnt the OS and data are on the internal sdcard as well ?
Click to expand...
Click to collapse
The factory reset on recovery will not delete ur pics or videos.
Sent from my GT-I9300 using xda app-developers app
Give a thank if I helped you

"Lacking storage booting" function in recovery menu

Hello
On Galaxy S9+ in recovery menu I can find function called "Lacking storage booting". Someone know what this function do ?
Mine too igot confuse what is this for?Lacking Storage Booting
ive been trying to get info for a whilenow including asking sammy multiple times..
what I gather is, if your storage is full to the point you are having device issues or boot looping you enable that option which does something to where you can boot up and save some of your files.. it isnt a permanent fix as it suggests you should do a reset after u get ur files off
Hi,
I have used "Lacking Storage Booting" option for more than 5 times but I didn't found any lag/misbehave after using it (without factory resetting) & performance was the same all the time. This happened with me but if with you it lags then perform a factory reset.
1) However, this is supposed to be used when your mobile is having any booting problem or heavy storage issues.
2) This option is used when you need to get your storage access as Samsung says to backup your documents you want when mobile boots and perform a factory reset.
Even your Galaxy have no booting problem you can use "storage lack booting" without any problem (proved on my S9+).
Samsung claims that resetting should be placed just because for future steps to prevent any possiblity of issues which do not occurs but they have to think forward for the POSSIBILITIES.
One thing more, later on instead resetting the device you can also do instead of resetting and after using "storage lack booting":
* Delete documents from your phone (S9+)
* Go to recovery mode
* Mount/system
* clear cache
I hope this helped.
Alyaan said:
Hi,
I have used "Lacking Storage Booting" option for more than 5 times but I didn't found any lag/misbehave after using it (without factory resetting) & performance was the same all the time. This happened with me but if with you it lags then perform a factory reset.
1) However, this is supposed to be used when your mobile is having any booting problem or heavy storage issues.
2) This option is used when you need to get your storage access as Samsung says to backup your documents you want when mobile boots and perform a factory reset.
Even your Galaxy have no booting problem you can use "storage lack booting" without any problem (proved on my S9+).
Samsung claims that resetting should be placed just because for future steps to prevent any possiblity of issues which do not occurs but they have to think forward for the POSSIBILITIES.
One thing more, later on instead resetting the device you can also do instead of resetting and after using "storage lack booting":
* Delete documents from your phone (S9+)
* Go to recovery mode
* Mount/system
* clear cache
I hope this helped.
Click to expand...
Click to collapse
Hi, I know this is a late reply on this thread but I just wanna ask. Will "Lacking Storage Booting" delete all of the data on my phone then?
Reply to the question of DATA LOSS (No Data would be lost!)
pooch22 said:
Hi, I know this is a late reply on this thread but I just wanna ask. Will "Lacking Storage Booting" delete all of the data on my phone then?
Click to expand...
Click to collapse
No Bro, you won't loss anything on your device and even your phone's lock screen won't be affected (By this I mean that your phone would as Like it was).
However, Samsung says "Your Phone might get slow if you use Storage Lack Booting" but only if your storage is full or nearly full. You won't loss any data and this function base is to protect data and not to delete them.
Examples:
1) Your Phone has storage (127/128 GB), and you use "Storage lack booting" so for me the phone was not laggy but if you found your phone laggy restart it thrice and go to RECOVERY MODE and select clear cache.
2) Personally, for me this feature is not beneficial as this feature is for if you can boot into your phone so use it but WAIT I had my S7 with its peak storage full 32/32GB but everyday I restart, power off, dead it but still it is working.
3) Personally, for no reason I have used "Storage lack booting" more than 15 times and I performed speed test from all perspectives and felt the same speed response (all speeding was tested approx and the net-total was all approx and and yeah whenever if your phone is not turning on use this feature and when you will use then it might be laggy but till when its not errupting booting up it won't lag by using it.
* First time , When I used STORAGE LACK BOOTING I was little scared but then I thought did I purchased this phone for being scared.
* At First day, when I purchased this phone, I was scared to test water resistance, but Then I thought did I purchased a NEW phone for being scared. So i just threw it in a pool of 5 meter depth and yeah when I threw it, i belived it won't disturb me and is water resistance.
So bro, everyday learn something, experience it and surley if you are using Samsung orignal version it won't distrub your phone.
Alyaan said:
No Bro, you won't loss anything on your device and even your phone's lock screen won't be affected (By this I mean that your phone would as Like it was).
However, Samsung says "Your Phone might get slow if you use Storage Lack Booting" but only if your storage is full or nearly full. You won't loss any data and this function base is to protect data and not to delete them.
Examples:
1) Your Phone has storage (127/128 GB), and you use "Storage lack booting" so for me the phone was not laggy but if you found your phone laggy restart it thrice and go to RECOVERY MODE and select clear cache.
2) Personally, for me this feature is not beneficial as this feature is for if you can boot into your phone so use it but WAIT I had my S7 with its peak storage full 32/32GB but everyday I restart, power off, dead it but still it is working.
3) Personally, for no reason I have used "Storage lack booting" more than 15 times and I performed speed test from all perspectives and felt the same speed response (all speeding was tested approx and the net-total was all approx and and yeah whenever if your phone is not turning on use this feature and when you will use then it might be laggy but till when its not errupting booting up it won't lag by using it.
* First time , When I used STORAGE LACK BOOTING I was little scared but then I thought did I purchased this phone for being scared.
* At First day, when I purchased this phone, I was scared to test water resistance, but Then I thought did I purchased a NEW phone for being scared. So i just threw it in a pool of 5 meter depth and yeah when I threw it, i belived it won't disturb me and is water resistance.
So bro, everyday learn something, experience it and surley if you are using Samsung orignal version it won't distrub your phone.
Click to expand...
Click to collapse
THIS IS AWESOME!
actually here is my situation, I'm just really scared to lose my pictures lol so please bear with me.
My phone is actually locked with PIN Code 4 digits, cant remember the code. its been like this 5 days now.
so my question is this: Can I do~
1. Boot to recovery mode.
2. Do the Lacking Storage Booting, so that it will save my data on my SD Card.
3. Perform Factory Reset so that my phone will be unlocked from the PIN Code that I dont remember anymore.
4. Restore the files from the SD card.
Please correct me if these steps are wrong.
Totally Odd Situation For ME!
pooch22 said:
THIS IS AWESOME!
actually here is my situation, I'm just really scared to lose my pictures lol so please bear with me.
My phone is actually locked with PIN Code 4 digits, cant remember the code. its been like this 5 days now.
so my question is this: Can I do~
1. Boot to recovery mode.
2. Do the Lacking Storage Booting, so that it will save my data on my SD Card.
3. Perform Factory Reset so that my phone will be unlocked from the PIN Code that I dont remember anymore.
4. Restore the files from the SD card.
Please correct me if these steps are wrong.
Click to expand...
Click to collapse
For me it's an odd situation because I never went through a locked phone because I have my Samsung account signed in my Galaxy and so when I forget the code I simply go to Samsung Find My Mobile Website and unlock my phone from there. So What I know about this situation is:
1) If you signed your SAMSUNG ACCOUNT in your phone so UNLOCK your phone from the SAMSUNG website.
2) Your Data would definitely be lost and so you have to RESET YOUR PHONE through recovery mode:
After resetting you won't be able to get into the PHONE if Google Protection Lock was turned on (By Default it's ON) and to bypass it you can login your GOOGLE ACCOUNT which was logged in your phone. If you did not logged on your GOOGLE EMAIL then reset it but you would loss all of it's data. In this case if you forgot your GOOGLE ACCOUNT so you can easily bypass it FROM MARKET without logging the account.
3) Go to market and ask the person whether it is possible to get your photos/data if possible so it's best. IF not so, sorry for your lost
- Boot Lacking Won't let you enter into your phone without entering the password ( For you case just ignore it's existence for to HELP you)
Alayaann....
If u r there then please tell me... That lack storage booting needs SD card in phone or not??
Does lack storage booting.. Convert data from phone internal memory to SD card(external storage)??
Fattima said:
Alayaann....
If u r there then please tell me... That lack storage booting needs SD card in phone or not??
Does lack storage booting.. Convert data from phone internal memory to SD card(external storage)??
Click to expand...
Click to collapse
no.. y would u need a sd card? it tells u wat it does in recovery when u select it.. all it does is start device with mininal resources so u can back up ur data if its runnin like crap if ur storage is full so u can then factory reset
Fattima said:
Alayaann....
If u r there then please tell me... That lack storage booting needs SD card in phone or not??
Does lack storage booting.. Convert data from phone internal memory to SD card(external storage)??
Click to expand...
Click to collapse
I feel sad for being late and I wasn't able to help you at time but thanks to elliwigy for covering this thing at time. My e-mails are so messed up gonna fix this mess up soon. Sorry in literal meaning.
Thou Fattima, I'm here to add that Samsung revoked this feature from all it's devices which had this. It's quiet not possible to be there. Is that feature still on your phone then your phone is not up to date. Not in my S9+ neither on my s20ultra.
Greetings. Can I perform the wipe data/factory reset without the lacking storage mode?
Elvislobo3 said:
Greetings. Can I perform the wipe data/factory reset without the lacking storage mode?
Click to expand...
Click to collapse
yes, why wouldnt u be able to?
Elvislobo3 said:
Greetings. Can I perform the wipe data/factory reset without the lacking storage mode?
Click to expand...
Click to collapse
Yes, definitely it's possible. Boot Lacking is used when we are stuck in boot loop (phone restarting continuously and doesn't let you boot in) but when we reset phone from recovery option that is a step which comes before looping so obviously we can reset directly.
How do you perform lacking storage booting? Is it a button combination that you do when the phone is booting? Is it an option in the menu that I'm too stupid to understand? Sorry for the late reply.
i know a device can help you to backup everything in your phone if you are interested. it will help you to storage it in a difference micro SD card or External portable hard drive if you have them.
Alyaan said:
Hi,
I have used "Lacking Storage Booting" option for more than 5 times but I didn't found any lag/misbehave after using it (without factory resetting) & performance was the same all the time. This happened with me but if with you it lags then perform a factory reset.
1) However, this is supposed to be used when your mobile is having any booting problem or heavy storage issues.
2) This option is used when you need to get your storage access as Samsung says to backup your documents you want when mobile boots and perform a factory reset.
Even your Galaxy have no booting problem you can use "storage lack booting" without any problem (proved on my S9+).
Samsung claims that resetting should be placed just because for future steps to prevent any possiblity of issues which do not occurs but they have to think forward for the POSSIBILITIES.
One thing more, later on instead resetting the device you can also do instead of resetting and after using "storage lack booting":
* Delete documents from your phone (S9+)
* Go to recovery mode
* Mount/system
* clear cache
I hope this helped.
Click to expand...
Click to collapse
Hey there,
I would like to do your suggestions but my power button is not working.. :/ Any suggestions perhaps?
Thank you in advance and stay safe
another problematic person here... what if i press Lacking Storage Booting nd phone doesnt rourn on it goes to phone is statring msg optimasig app..... the after it reset it self and then again i moved to recvery short version with only 4 picks. then i reset the phone i prese volume up and power to go to full recovery and again and again... is my phone dead? is there a way to instal andrond maybe from sd card if so whre to get that file from? i really dont want loose stuff on my phone. also clearing app data wipe them all right?? like msg etc? i just have important msg on some communicators and i would rather not to loose them...any way to access phone while its off to comy data??

Backup images from the phone

Respected by mistake, I reset the phone to factory settings.
So on that occasion I lost pictures, videos, viber pictures, messages and sms.
So I'm wondering how I can get back to my phone or computer.
And is it possible to set the phone as a usb device or sd card so that all the data on the computer is restored to the software (I managed to recover the data from the deleted usb from the usb device using recuva applications and the like)
Thanks
sndelija said:
Respected by mistake, I reset the phone to factory settings.
So on that occasion I lost pictures, videos, viber pictures, messages and sms.
So I'm wondering how I can get back to my phone or computer.
And is it possible to set the phone as a usb device or sd card so that all the data on the computer is restored to the software (I managed to recover the data from the deleted usb from the usb device using recuva applications and the like)
Thanks
Click to expand...
Click to collapse
What you intend to achieve requires 1. the phone is rooted and 2. USB-Debugging is successfully enabled. Both requirements fulfilled?
jwoegerbauer said:
What you intend to achieve requires 1. the phone is rooted and 2. USB-Debugging is successfully enabled. Both requirements fulfilled?
Click to expand...
Click to collapse
The phone is rooted once but I'm not sure if it's done well.
So I should root it and then try with some apps to find the lost files in the phone?
sndelija said:
The phone is rooted once but I'm not sure if it's done well.
So I should root it and then try with some apps to find the lost files in the phone?
Click to expand...
Click to collapse
I apologize: Device must NOT be rooted.
Carrying out a Factory Reset all your device data get wiped out, means you end up losing all your important user data before it is backed up. However, Factory Reset does not affect the external SD-card in any way. So, even if you have the SD card inserted with videos, images, documents and any other personal information in the Android device while carrying out a Factory Reset, everything will remain safe and intact.
Factory Reset is neither the best option anyway.
As long as after the Factory Reset no apps etc.pp. got installed on Android device, there is a chance you can recover deleted user data - but only if the related storage memory didn't get overwritten in between. So instead of recovering deleted files from Android without computer by an Android file recovery app, which could potentially overwrite the deleted files when the app is installed, you have a better chance to recover the deleted files with a desktop Android data recovery application on your computer. Dozens of those Windows applications are available, simply do a Google search for those.
I tried the root phone but failed.
Does anyone know how to root this model?
Thank you

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