sms not backing up - Android Q&A, Help & Troubleshooting

Hello everyone.
Please, I would need your help to the following issue I have.
I have a pretty old cell phone: Samsung Galaxy GT-S7580. And I want to backup sms messages, but only locally on PC.
Samsung's smart switch does not support this model.
Samsung's Kies does support it. I installed Kies on PC, and I have indeed backuped up on PC: contacts (SIM+device), S-Planner and calling log. The only one that it's missing is sms messages backup.
Although Kies util does have this option of sms backup, when I tap on it, it does not make the backup. I do not know why there is this option there.
Cell's phone Android version is 4.2.2, which cannot be updated (max that can be done).
I have tried also Coolmuster Android Assistant program, but, unfortunately, it does not support specific model.
Can you please help me backup up the sms messages locally?
Thank you for your time!

MyPhoneExplorer | Functions
www.fjsoft.at

ze7zez said:
MyPhoneExplorer | Functions
www.fjsoft.at
Click to expand...
Click to collapse
Thank you for your answer. The problem is that the program cannot find the device (cell phone). When trying connect, cannot detect it.
It's very strange, because Kies from Samsung does detect it, and also, Windows explorer displays it as device, and with double clicking, I can see phone's contents/data.

You need to install MyPhoneExplorer Client on your phone, which communicates with MyPhoneExplorer on windows.
Everything is described at www.fjsoft.at

johnyb98 said:
Thank you for your answer. The problem is that the program cannot find the device (cell phone). When trying connect, cannot detect it.
It's very strange, because Kies from Samsung does detect it, and also, Windows explorer displays it as device, and with double clicking, I can see phone's contents/data.
Click to expand...
Click to collapse
Hi!
I think that it's possible that your phone may not be compatible with MyPhoneExplorer. In this case, you could try a different backup app that supports your device.

Thanks again for quick answer. The problem is that phone is completely full and out of space. I cannot install application (lient).
Even if I try to uninstall a util/program from phone, what I have understood and come in inclusion all these years is that when from cell phones (as far as it concerns Play Store and Android), so, when uninstalling, in truth nothing happens. Nothing I mean no truly files of "uninstalling" application is removed. All application files stay on phone, and in truth, the only thing that is being removed is application icon. No space is being gaind with "uninstall".

See if you can do sms backup through google service.
https://guidebooks.google.com/android/getstarted/backupyourmessages

I do not want to use Google or any other cloud backup provider. I want to use hard drive locally PC backup and restore.
I agree that MyPhoneExplorer is not compatible with my phone. Would you have any other application that would help for locally backup/restore?

I checked in a device with android 4.1.2 and everything works fine.
- check what applications you have installed
adb shell pm list packages
- identify them and determine the unnecessary ones
- uninstall, for example:
adb shell pm uninstall com.ivona.tts.voicebeta.fra.fra.celine
Once you free up space, install the old version of the client, start MyPhoneExplorer on your PC, connect via USB to your phone and let MyPhoneExplorer update the client version on your phone to the version appropriate for your phone.

These commands: where should I execute them? On a Linux PC? And when:
a. First have connected PC and phone with USB cable and
b. Then on PC (if Linux) I execute them?
Or somewhere else? Please, if you don't mind, a little more help would appreciate.

On your phone, activate USB debugging.
Download SDK Platform-Tools for your OS
Connect the phone to your PC with a USB cable
Confirm access on the phone
Check in the terminal on the PC the visibility of the phone by adb devices
Execute the remaining commands.

I have found the way to execute adb commands.
Now, there is other problem. Insufficient space for application.
I try apps to uninstall, but no result. 1-1 and try to install, with no result. The 3-rd party apps I have installed are with small size. So, 1 by 1 uninstalling has no result, and I lose time.
2 applications with big size that maybe would be the solution to uninstall, unfortunately are not third party. They are system. These 2 are:
Galaxy Apps
YouTube
If I uninstall them (I have no problem unistalling, I do not use them on old Galaxy), so, if I uninstall them, would it make any s/w damage to phone (maybe no startup later)?
I know that I will use Motorola new phone now, but just in case I need something in old phone some day. So, with these two uninstall, I would be ok or not?

If the system allows you to uninstall system applications, it actually enables you to return to the initial version.
This is also a benefit, because there will be smaller versions.

By far, thing are better.
I made space on Samsung. I installed MyPhoneExplorer on Samsung, Motorola and Windows.
First, I backed up from Samsung contacts + SMS on two files respectively. Then, I run MyPhoneExplorer on Motorola.
I restored contacts on Motorola. It worked fine.
The only problem I have is that SMS cannot be sent to Motorola. When I try to send them (try to restore) on Motorola, on internal storage or in e.g. sent folder for a sent SMS, I get error message: "Messages could not be sent".
Seems like something on Motorola is locked, and stops SMS restore/transferring. Or maybe a setting on Motorola settings or on the application is the solution.

Or maybe I make something wrong to the SMS restore procedure.

Ok. Everything worked perfect.
With SDK platform tools, and "MyPhoneExplorer" and "SMS Backup & Restore" apps, I backed up and restored everything to new Motorola Moto G32.
Your advice was extremely helpful!! Thank you so much!!
In order not open another post, I think that my last problem/question fits to this one.
It's about last backup and restore I want to make from old Samsung to new Motorola. It has to do with Samsung's calendar which is S Planner.
problem is :
a. I want to make the backup not via Google. As above-mentioned for other backups (sms, contact, call log). With a 3rd party app. And not via Kies. Kies will make the backup from Samsung, but it can't be used on Motorola. Have already tried use on Motorola, but Kies is working just on Samsung. So, have you any app to suggest for S Planner backup on old Samsung Android 4.2.2, and, at the same time, be used as a restore app for Motorola?
b. If a. is solved, difficult b. now is that S Planner calendar, as an app, is only for Samsung phones. So, I am trying to find a calendar app alternative to S Planner, to install on Motorola, in order to restore there the calendar backup I will have got from my old Samsung.
Would REALLY appreciate your help!

Related

[Q] Best way to retrieve data from a smashed SGS2?

Hey guys,
In a moment of great weakness... i have destroyed my SGS2. This phone has been giving me a lot of grief lately (spontaneous and looping reboots, slow or no data connection, apps not behaving as should - requiring reinstalls, and general buginess)... and the result is a cracked temper and a cracked screen.
All that aside - i have decided not to get the screen repaired, but to get a new phone (no idea what my next handset should be - will gladly take suggestions).
So... Lately I have been backing up a lot of my apps using Titanium - which is great. And I have my contacts set to auto-sync with my gmail account - which it has failed to do since adding a few new contacts yesterday.
So my questions are... what is the best way to retrieve/backup the following data now that the screen is un-usable (but the phone seems to still work ok):
- Contact and Calendar Data
- Apps (or list of apps) that Titanium hasnt backed up
I figure I may need a different method of app backup/restore if i do not wish to root my next phone. There doesn't seem to be an automatic feature in the Play Store which keeps track of which apps I have installed... Is there another way to do it?
Thanks for any help.
Cheers.
I'm almost tempted to suggest Kies as solution for retrieving all organizer data (contacts, calendar, tasks, notes) since it does not require mobile screen interaction.
And there are two ways to save data: sync with Outlook or simple backup.
I'm ready to be flamed...
1. To retrieve your contacts or view them, visit Google.com/contacts and login your hole details. You can also sync them too ur New phone.
Access Google calendar online, to see your calendar info
2. I'm not sure how you can proceed with backing up your new apps since you said phone is working but unusable but the options below will work fine in getting back your apps on your next phone without rooting your new device.
I). Though Google Playstore:
When you log in your Google account on your new phone, open playstore, go to my apps and swipe to the next page too view all.
All, will show all the apps you have ever installed or updated via playstore. You can simply reinstall them one by one.
Note that you will need a lot of data so Wi-Fi is recommended.
ii) via ADB: this will work only if usb debugging was enabled under development option. And you have access to a pc. Root access May also be helpful.
You can use ADB to copy all your presently installed app's apks and even your titanium backup folder or any other folder to your Pc
More info on this will follow based on your response.
iii) MTP mode: this will work if MTP mode and not mass storage mode was previously enabled on your phone.
Simply connect your device via usb to ur pc and start copying your files especially your titanium folder, since your question is about apps.
iv) Titanium backup folder:
If you have a copy of your titanium backup folder, then all is well
Personally, I will galaxy Siii or NoteII if you have the patience.
Swyped from my Samsung Galaxy SII
Thank for the help guys.
Kies did allow me to retrieve those few un-synced numbers.
And the "my apps" list is a great way to see and reinstall past apps. Not sure if I will be able to root my new phone (Xperia S), so if I cannot get to the Titanium Backup data, this looks like the next best thing.
Thanks again guys.

enginee auto install adware

Hi, i need help and i hope that someone here can help me, im currently infested by a virus or malware that keeps on coming back, it never stop it always install itself
and it has the capability to
1. read phone status and identity
2. location
3. modify/delete contents
4. find accounts on device
5. download files WITHOUT notification
6.retrieve running app and run at startup
7. draw over other apps
8. read sync settings
it looks very dangerous it could steal info from my phone, based on my research those who are infected by this app also receives msgs with links and it seems that the phone itself created that message and sends to itself
right now i have no idea on how to remove this problem, also rooting is impossible currently because my phone is not supported on any rooting services and i yes i tried everything, emailed them if they supports rooting my phone and they all say no.
i was able to grab a copy of the enginee app in apk format maybe someone is interested on simulating it on an emulator (im doing it right now actually)
wow, very friendly "developers"

HELP FROM DEV, bad virus/rat

(Im new to XDA and initially posted this in the wrong place and do not know how to delete the last one. If admin deletes one because of multi posting, please keep this one up) my phone is infected with a virus that has imbedded itself in my system settings, any anti malware apps used do not detect it. when plugging my phone into my computer (for developer access) it began to install the device driver. once the "device driver" installed it took all administrative use away from me and locked all drives. I do not have ABD access or any computer access at this point. this phone has killed 3 laptops and a desktop. the only way ive been able to partially stop the virus is using a firewall to block it. since my phone is NOT rooted I cannot delete system files containing the virus. I noticed the virus will edit apps and system functions to try and hide itself (Google play services) for example. someone is using a form of remote access to control things and change settings. it is possible that someone (close family or friend) may have gotten their hands on it to install the virus. factory reset does nothing as the virus is stored in system settings. phone cannot be hooked to Pc without severe repercussions. I cannot gain root access through any rooting apps for some reason. only tried to access system settings. I HAVE TRIED EVERYTHING.
Defeated01 said:
(Im new to XDA and initially posted this in the wrong place and do not know how to delete the last one. If admin deletes one because of multi posting, please keep this one up) my phone is infected with a virus that has imbedded itself in my system settings, any anti malware apps used do not detect it. when plugging my phone into my computer (for developer access) it began to install the device driver. once the "device driver" installed it took all administrative use away from me and locked all drives. I do not have ABD access or any computer access at this point. this phone has killed 3 laptops and a desktop. the only way ive been able to partially stop the virus is using a firewall to block it. since my phone is NOT rooted I cannot delete system files containing the virus. I noticed the virus will edit apps and system functions to try and hide itself (Google play services) for example. someone is using a form of remote access to control things and change settings. it is possible that someone (close family or friend) may have gotten their hands on it to install the virus. factory reset does nothing as the virus is stored in system settings. phone cannot be hooked to Pc without severe repercussions. I cannot gain root access through any rooting apps for some reason. only tried to access system settings. I HAVE TRIED EVERYTHING.
Click to expand...
Click to collapse
First of all, you should disable autostart on your laptop/PC ( on Windows 10 press [WINDOWS] + "Setup"). There you can config autostart/actions for sd-card, mobile memory and your phone (scroll down on this page). No auto play or sync (fotos/media) for ALL devices is recommend. Don't log in your PC as admin, use a non-admin-account for testing with your phone.
Take a fresh sd card, copy the virustotal scanner on it (take it from the attachment at that post: https://forum.xda-developers.com/showpost.php?p=77053739&postcount=11), switch the sd-card to "read only" (https://www.youtube.com/watch?v=SgguVeKWCTw), put it in your phone, install the virustotal app from the sd-card, go online and let it run. So we figure (hopefull) out, which malware it is and where it is located. Write down the findings (name, location, how much scanner find it) and post it here...
Are you shure, that your ADB-SW/Drivers for the PC/Laptop are okay and clean? Plz post additional Infos about your phone...
I think, someone may have taken my phone, rooted it, and installed or is possibly using Samsung KNOX? If this were the case is there a way to break Knox without a PC? I don't want access to anything in it, just to destroy it. If this is part of the problem, just a quick theory and question I will get back to you with more information. Thank you
Defeated01 said:
I think, someone may have taken my phone, rooted it, and installed or is possibly using Samsung KNOX? If this were the case is there a way to break Knox without a PC? I don't want access to anything in it, just to destroy it. If this is part of the problem, just a quick theory and question I will get back to you with more information. Thank you
Click to expand...
Click to collapse
There are malware in the wild, which can root you phone (like "Dvmap"). In this case you only have one chance about the complete flashing of the device with a clean rom. This type of malware also infects system files, so it cannot be quarantined and removed. At the moment I don't understand why the computers you used for flashing don't work anymore. if the drivers / software are OK (do you have the right versions for windows7/8/10 and e.g. 32/64 Bit) this should not happen? Does this work with other smartphones? Normally the phone is switched off for flashing, so Android is not running. Also autostart should not work then.... that would be completely new behavior.....
"
Every device this phone plugs into, dies after Bluetooth randomly coming on

Unable to save contacts / sync contacts

Hey,
i am owner of an Cube iPlay10
It comes with stock Android 6.
No Contacts app pre Installed.
Tried to Install Google Contacts App (and other) but i cannot save any contact.
Eventough i have poeple added in my google account, its not syncing them to the tablet.
I have no system application called "contact storage" installed. Either there is no way to install it as an apk afterwards, or i need root!?!
And that will be another problem i guess...
Can you guys help me out?
I have done a video of it on YT for better understanding...
https://youtu.be/7z8CVLxNVBw
Sorry for bad english, i am not a native speaker.
Regards
Did you ever solve the issue? I also have an Iplay10 and I am facing the same problem...
Nope! Wanet to root it to store contacts storage.apk to /app and bricked it i guess!
You bricked it? During the rooting or afterwards when you moved contacts to the system app folder? Mind explaining more how it happened?
I rooted mine by using Magisk, it works fine but I'd really like to get contacts working...
I bricked it while using flash tool. Now its not responding. Only when pluged to the Computer, the PC recognizes a device. Thats all.
Try to find a apk called contacts storage in marshmallow version 6.0 and lut it in system/app folder. Reboot and it should install this apk. This app is missing in system apps so iplay cannot save your contacts.
If it still responds when plugged to computer, you should probably be able to reflash official rom and root it. I followed exactly the steps in that video to root mine:
https://www.youtube.com/watch?v=zcxOFz7CR-I
The video creator has links for all the files, and even the official rom.
Would you happen to have a link to that contacts storage app? Did you hear this from someone else who has an Iplay10 and solved the issue?
i did it with help of this exact video.
smtg went wrong i guess
i have complete rom, preloader all the stuff with scatter file and everything checked in sp flash tool, but when i connect the phone, only a bing appears. SP Flash tool is showing no response. when i unplug the tablet, then sp brings the usual error.
i will oen up a new thread i guess.
try oneof these and tell me if it worked out for you.
https://android-apk.org/com.android.providers.contacts/
(lookout for marshmallow 6)
i have heard it from german android forum, and wanted to do just like that, but then bricked!
I found 2 in that list that were marked as Marshmallow compatible, but both failed upon install. They seem to be signed by specific manufacturers like samsung, etc... and given that they gave an error message upon normal install, I was reluctant to stick them into the system app folder. I don't have a pc handy to reflash or recover so I'm a little paranoid about bootloops/bricks...
Please let me know if you recover your tablet from that brick.

Help with backing up/restoring apps + app data

Hello, I've been searching endlessly for countless days now, I want to restore my app + app data from my Huawei Y9 Prime (unrootable), to my Moto G Stylus 5G (rooted). I attempted abd backup, but upon restoring it on my new rooted device, it installed/restored absolutely 0 apps, and of course no app data despite it taking awhile to "restore".
Transfert apps and accounts to a new phone
Hi, I'm aware there is a simple way to reinstall the apps I have on my phone to a new one, using Google account. But I have to enter credentials to every apps again... Is there a secure way to transfert accounts to new phone, so I don't have to...
forum.xda-developers.com
jwoegerbauer said:
Transfert apps and accounts to a new phone
Hi, I'm aware there is a simple way to reinstall the apps I have on my phone to a new one, using Google account. But I have to enter credentials to every apps again... Is there a secure way to transfert accounts to new phone, so I don't have to...
forum.xda-developers.com
Click to expand...
Click to collapse
I've tried this, and unfortunately it didn't copy anything meaningful. A lot of my apps are installed through apks, and previously I used Huawei's Phone Clone to clone my old phone, and when it finished, everything on my new phone was exactly how it was on the old one, and that's what I'm trying to achieve here. But so far I've had no luck in doing so.
Edit: By "nothing meaningful", I meant it literally copied everything EXCEPT all my apps and their data. In which is said "196/196 apps failed". No further information or anything.
Pretty all I need is to get all my app's data from root/data/data, and transfer it.

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