[FAQs] Applying for the Health Kit Service - Huawei Developers

HMS Core Health Kit provides app developers with access to atomic data. By calling its APIs, your app will be able to read and write users' health and activity data, after obtaining users' consent.
However, before your app is officially released, that is, in the development and test phases, a maximum of 100 users may use your app. This limit can be removed by applying for verification from Health Kit. Here I have listed some problems you may encounter during the application, as well as their solutions. I hope you find them helpful.
How long will it take for my application to be reviewed?​Answer: The review takes about 15 workdays, and you will be notified of the result via SMS and email. If your application is rejected, modify your materials according to the feedback, and then submit your application again. The second review will take another 15 workdays. Please make sure you submit the correct materials for the review, to avoid any delays.
I have passed verification, but I can only query the data of a limited number of users. Why?​Answer: Due to data caching, the approved scopes will take some time to take effect. Please wait for 24 hours after you have been verified, and then try again. Make sure that you reserve enough time for the approved scopes to take effect, so that your app can be released as scheduled.
If the problem persists, refer to this Error Code.
The proof that I submitted during the application was rejected. Why?​Answer: When submitting an application for verification, fill in the App Release Checklist, and make sure that the proof you provide meets the criteria specified in the checklist.
Let's look at some common reasons why some forms of proof may be rejected.
App introduction video
Make sure that the video starts when your app is opened, so that Huawei can check whether the app name matches the one provided in the application.
Make sure that the video demonstrates how to perform basic operations, like granting the app authorizations, and accessing user data.
Make sure that the video demonstrates the privacy policy, in which the developer name must be identical to the one provided in the application.
Video demonstrating the user authorization
Make sure that the app name and app icon on the authorization screen are consistent with those provided in the application.
Make sure that the read/write scopes displayed on the authorization screen are consistent with those provided in the application. Please do not apply for scopes you are not going to use in your app.
If you are developing a mobile app, make sure that the authorization screen is properly displayed, that is, the parameter display is set to touch. For details, please refer to Authentication.
Video integrity
Make sure that the video for each check item covers all of the content specified in the checklist's acceptance criteria. A common reason for rejection is that the video does not accurately cover the end-to-end operation process. For example, for check item 3.2 Canceling authorization, the video should begin by showing how the app can access user data properly before authorization is canceled, and then proceed to canceling the authorization. If your video only depicts how authorization is canceled, your application will be rejected.
Data accuracy
Make sure that you provide screenshots showing the data consistency between your app and the Huawei Health app, for each data type. If there is no screenshot provided for a certain data type, this data type will be considered not in use in your app, and will not be approved.
Data timeliness (for REST access only)
If your app accesses Health Kit via REST, make sure that your app allows users to flexibly synchronize data manually, and demonstrate this in the video. Data that is manually synchronized to your app should be consistent with the latest data in the Huawei Health app.
If your app uses the data subscription function of Health Kit, your app should obtain the latest data from Huawei Health in real time, and this process also needs to be shown in the video.
Other documents
Provide other documents as required, for example, countries/regions where your app is to be released, list of scopes (including scopes in the application and the already approved ones), and more.
These are only some of the most common problems that you may encounter during the verification stage. You can check the App Release Checklist after selecting the Health Kit card on HUAWEI Developers for more information.
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What should I do if my application was rejected because the logo used was not acceptable?​Answer: Check the HUAWEI Health Guideline and ensure your app complies with these guidelines when using the Huawei Health logo.
Please stay tuned for the latest HUAWEI Developers news and download the latest resources.
As an individual developer, can I apply for formal scopes?​Answer: Individual developers cannot apply for formal scopes by applying for verification. A maximum of 100 users can be invited to use your app. This can only be removed by applying for a new HUAWEI ID, registering as an enterprise developer, and then applying for the Health Kit service.
Please note that advanced user data (such as heart rate, sleep, blood pressure, blood glucose, and SpO2 data) is not open to individual developers. To access advanced user data, create a HUAWEI ID and register as an enterprise developer before applying for access to Health Kit.
References​HMS Core Health Kit
Developer Guide
FAQs About Accessing Health Kit