Hi everyone,
I'm having an issue with my device since yesterday. I wanted to make calls but as soon as I try to call someone I was getting "couldn't connect message"
I thought that it's maybe something to do with the carrier but i restarted my device, and after the restart I saw that I now only have 4g, and not 4g+ displayed, and still got the couldn't connect message then trying to call anyone. When switching to 3g/2g in settings I was able to call, and I was also able to receive calls even when on 4g.
My internet is working fine over mobile data, there were no issues with it.
Also, VoLte icon is being displayed all the time, thatdidn't go away.
At some point yesterday I was able to make calls over 4g again, but never regained the 4g+ and a few calls dropped after 5-6 minutes of talking.
I tried a SIM card from a different provider, but still see just 4g, and not 4g+
So I am not sure what could be the issue anymore.. Did anyone maybe encounter something similar after this last update? Maybe that's the issue. I don't know if I should consider suspecting a hardware issue because internet works fine all the time.
Clear system cache, clear sim toolkit data, and do a network reset.
See if that gets it...
blackhawk said:
Clear system cache, clear sim toolkit data, and do a network reset.
See if that gets it...
Click to expand...
Click to collapse
Thanks for the tip!
I actually tried doing all of that and nothing was helping.
At the end I changed the CSC back to my stock one (TOP) and 4g+ is back.
I have no idea why this happened because I was using BTE csc for months and everything was ok. I'm just glad that it's not a hardware issue.
Related
Hi all,
Looking for a bit of help/advice.
On occasions, probably between 1-3 times a day, when I try to make a call on the Hero, the call appears to look like it is dialing out but it just sits there saying 'dialing' but never connects to the destination which can be any UK number / Orange 150 etc. Either rebooting the phone or leaving it for 10 mins or so fixes the problem, but it does become annoying!
At the same time as this happening, when I try to send an SMS, I get the error 'SMS not able to send' in the notification bar. Again, I have to keep trying and it sorts itself out.
A final problem and I am not sure if it is related or not is I have had numerous people try calling me at various times, my phone doesn't ring or display a missed call, nor do I get a missed call SMS but the person who tried calling me said the line was actually ringing first and then went through to voicemail. I have witnessed this myself by calling my phone, getting a ringing line but the phone doesn't respond?
Any ideas of help would be appreciated. This problem has existed on Modaco Roms 2.2, 2.8 and 3.0 - I'm on Orange UK.
Thanks,
Nick
I have the same problem with the Orange Poland. When I logged on to the 3G sometimes you can not call or send SMS. When I switch to the 2G network problem disappears.
Yeah, it is strange, I have done that too, turn off the 3G to 2G and back to 3G which sometimes cures it, but not all the time.
I've tried various things, made sure the apps aren't closed with Taskkiller or anything like that. There is no specific time or occasion it happens, it just does now and again.
Well I have tried everything. I recieved all the settings from my operator , changed over 10 ROMs and gone back to the original too, i tried what you said to turn 3G off , i reset to factory , i unrooted.....Nothing works for me. I just get "Unable to send". I also tried 4 SIMs from different operators !!!
ok i got a i717 note and a att striaght talk sim card. I finially got the APN setting that came with the straight talk sim to save. Phone is making calls and messaging but the data services are not working. What am i doing wrong?
If your settings are like the ones in the screenshots I posted, then I would say there is likely problems with data im your area.
my settings are the exact same. no luck
testdummy said:
If your settings are like the ones in the screenshots I posted, then I would say there is likely problems with data im your area.
Click to expand...
Click to collapse
also my carrier says "HOME" in the top left corner. I wonder if this has something to do with it?
Mine displays HOME when I pull down the notifications window and only for a few seconds when in the lock screen. Other than that it doesn't display HOME from what I've noticed. I don't think you have to worry about the what is displayed as the carrier's name. Since you are able to make phone calls and received messages (both SMS and MMS?) and the only thing that is not working is just data, then it's probably something in the phone configuration or a problem in your area. If you haven't done so yet I would recommend contacting Straight Talk.
What symbol, if any, do you have to the left of the signal bar?
I know this probably isn't the case but did your turn Wifi off? If not try turning it on or off and making sure it stays off so you can connect to the data network.
I don't know if you have done so but you could try a factory reset, not sure if this would help.
If none of the above works you could try rooting and flashing the AT&T stock rom to the phone or some other rom. (Consult this recommendation with someone more experienced here on the forums. Personally, I don't see more troubleshooting options.)
If there is no problem with the network and none of the above works then I think your phone may be damaged, unless it used to work perfectly with AT&T. Did you switch from AT&T to Straight Talk or did you buy the buy through ebay or on the street to activate ti with them?
Hey Guys,
Desperate lurker here saying First of all thanks for all the guides and everything that the devs and everyone that the community has done. I've search all of google and xda but i can't seem to figure out what's wrong with me Xperia Z2 .D6503
. T mobile carrier.
Basically since yesterday, I noticed that my phone couldn't receive or make any phone calls. but data internet, wifi internet and text messaging was working fine. Whenever people call me, i would just get a voicemail notice. At the time I was on the Marshmallow Existence rom. Ive done a lot of troubleshooting since then and still I can only make a call on GSM Mode.
Here's what i've done.
Wiped data and "reset" my phone on the Existence ROM - didn't work.
Wiped everything and flash Resurrection ROM - didn't work still.
Used someone else's sim card , couldn't receive calls either.
Use my sim card on a different phone - that one worked (SO IT'S NOT THE SIM CARD'S FAULT)
Placed back my sim card in the Z2 and reset flashed the stock rom from this page https://forum.xda-developers.com/xperia-z2/general/stock-t3355768
but that didn't work either.
I've also manually put the Tmobile APN.
Basically calls only work when changing it into GSM mode. but when i put LTE/WCDMA/GSM. Calls made under LTE/WCDMA/GSM Won't even make a dialtone when I make a cal. It basically just ends after a few seconds
I'm starting to think it might be a hardware issue because no matter which ROM i put, no matter how many factory resets and data wipes i've done. I can only make calls on GSM Mode.
Does anyone have any other ideas or should I just cry and buy a new phone.?
I suggest you to flash your phone with flashtool v0.9.18.6 and flash 291 ftf and wipe all
@whatsadophone
Have you try resetting APN for your SIM card when on your device?
thanks to everyone who tried to help. I don't know what happened. but after i tried putting the sim back in the Z2 to check my signals using Signal Spy, It suddenly can use LTE again. Only problem is since i installed that stock ROM, I lost my recovery mode and can't get it back. But i wont push my luck and just keep it like it is till i buy a new phone.
whatsadophone said:
Hey Guys,
Desperate lurker here saying First of all thanks for all the guides and everything that the devs and everyone that the community has done. I've search all of google and xda but i can't seem to figure out what's wrong with me Xperia Z2 .D6503
. T mobile carrier.
Basically since yesterday, I noticed that my phone couldn't receive or make any phone calls. but data internet, wifi internet and text messaging was working fine. Whenever people call me, i would just get a voicemail notice. At the time I was on the Marshmallow Existence rom. Ive done a lot of troubleshooting since then and still I can only make a call on GSM Mode.
Here's what i've done.
Wiped data and "reset" my phone on the Existence ROM - didn't work.
Wiped everything and flash Resurrection ROM - didn't work still.
Used someone else's sim card , couldn't receive calls either.
Use my sim card on a different phone - that one worked (SO IT'S NOT THE SIM CARD'S FAULT)
Placed back my sim card in the Z2 and reset flashed the stock rom from this page https://forum.xda-developers.com/xperia-z2/general/stock-t3355768
but that didn't work either.
I've also manually put the Tmobile APN.
Basically calls only work when changing it into GSM mode. but when i put LTE/WCDMA/GSM. Calls made under LTE/WCDMA/GSM Won't even make a dialtone when I make a cal. It basically just ends after a few seconds
I'm starting to think it might be a hardware issue because no matter which ROM i put, no matter how many factory resets and data wipes i've done. I can only make calls on GSM Mode.
Does anyone have any other ideas or should I just cry and buy a new phone.?
Click to expand...
Click to collapse
i have same problem any help pls?
try doing that signal spy solution by luck that I did in the post before that
As the title says, as soon as I start a call it ends and when someone tries to call me, they get the voicemail saying that I'm not reachable and I get an SMS saying that someone has tried to call me while I wasn't reachable, but I don't get any call popup on my screen.
Tried flashing every modem firmware, wiping cache, switching from google phone to stock, turning off volte but none of those worked.
Please help me, I've been struggling with this problem for three days and it is impossible to work like this.
NoSenze said:
As the title says, as soon as I start a call it ends and when someone tries to call me, they get the voicemail saying that I'm not reachable and I get an SMS saying that someone has tried to call me while I wasn't reachable, but I don't get any call popup on my screen.
Tried flashing every modem firmware, wiping cache, switching from google phone to stock, turning off volte but none of those worked.
Please help me, I've been struggling with this problem for three days and it is impossible to work like this.
Click to expand...
Click to collapse
Check your APN settings and if necessary correct them to what your carrier says they should be. I had a similar problem and that was the fix.
If that's not it, try your SIM in a different phone if you can. You might have a bad SIM.
Heyyo, here's an APN list that might work better for you since it is updated by Google.
https://sourceforge.net/projects/lineageos-for-x2/files/Mods and Tweaks/APNs Update from Google/
So this problem has been persisting for over a year now. I live in an area with great connectivity. All my family members have Jio sims and have never faced a problem.
Problem: I have two Jio sims in my phone. Sometimes my phone becomes unreachable or says 'number is switched off' when someone tries calling. If I try calling, it just shows call ended. The signal strength is always full and mobile data also works.
Restarting the phone or putting the phone in airplane mode and then back solves the issue.
Sometimes someone would call me, the phone would ring but I won't receive the call and then my phone would ring 30 minutes later and when I press answer, the app would hang.
Solutions I have tried:
- Factory reset my phone 3 times.
-Bought a new Sim
-Volte and WiFI calling is enabled, tried disabling also, but doesn't work
-Tried keeping Dual 4G on, it didn't work, tried turning off, it didn't work
Still problem is persisting
Please help, I don't have money for a new phone and I'm in the middle of job searching and I can't afford to miss recruiter calls
Jade1235 said:
So this problem has been persisting for over a year now. I live in an area with great connectivity. All my family members have Jio sims and have never faced a problem.
Problem: I have two Jio sims in my phone. Sometimes my phone becomes unreachable or says 'number is switched off' when someone tries calling. If I try calling, it just shows call ended. The signal strength is always full and mobile data also works.
Restarting the phone or putting the phone in airplane mode and then back solves the issue.
Sometimes someone would call me, the phone would ring but I won't receive the call and then my phone would ring 30 minutes later and when I press answer, the app would hang.
Solutions I have tried:
- Factory reset my phone 3 times.
-Bought a new Sim
-Volte and WiFI calling is enabled, tried disabling also, but doesn't work
-Tried keeping Dual 4G on, it didn't work, tried turning off, it didn't work
Still problem is persisting
Please help, I don't have money for a new phone and I'm in the middle of job searching and I can't afford to miss recruiter calls
Click to expand...
Click to collapse
My phone just started having this same issue. I have a redmi note 9s
Jade1235 said:
So this problem has been persisting for over a year now. I live in an area with great connectivity. All my family members have Jio sims and have never faced a problem.
Problem: I have two Jio sims in my phone. Sometimes my phone becomes unreachable or says 'number is switched off' when someone tries calling. If I try calling, it just shows call ended. The signal strength is always full and mobile data also works.
Restarting the phone or putting the phone in airplane mode and then back solves the issue.
Sometimes someone would call me, the phone would ring but I won't receive the call and then my phone would ring 30 minutes later and when I press answer, the app would hang.
Solutions I have tried:
- Factory reset my phone 3 times.
-Bought a new Sim
-Volte and WiFI calling is enabled, tried disabling also, but doesn't work
-Tried keeping Dual 4G on, it didn't work, tried turning off, it didn't work
Still problem is persisting
Please help, I don't have money for a new phone and I'm in the middle of job searching and I can't afford to miss recruiter calls
Click to expand...
Click to collapse
Try reinstalling the firmware