I was just sitting on the couch, and the screen on my phone came on by itself. Not to the lock screen or anything, but the screen looks like its on its dimmest setting (barely on at all) and the search button at the bottom is very dimly lit up. Happened twice in the past 20 minutes...anyone else? I'm going to reboot and see what's up.
Are you using a third party sms app? There's a usually a setting that wakes the phone when a text is received.
I've used Handcent without any problems so far. But to be clear, this 'waking up' of the screen is NOT like when you press the button to turn on your phone. When I noticed the problem the screen was so dim that if you're not in a darkened room you probably wouldn't even notice, it's very faint and the only other thing that was lit up was the 'search' button and it too was very dim. At first I thought it was just the reflection of the tv across my phone screen thats how dim the screen was, but it was definitely on and no buttons being pushed would completely wake it up until I pushed the power button to turn on the screen completely like normal. Weird....but after a reboot I didn't see it do it again. I'm wondering if others might not be having this issue and not even have noticed, thus poor battery life for some people?
This happened to me once before. A rebooted fixed the issue for me too.
Sent from my EVO 3D using Tapatalk
Have you used one of the temp roots. I had the same problem when I used one of them and when I restarted the phone it seemed to clear up the issue. I have noticed that powering of the screen while its in 3D mode can cause weird issues too sometimes.
Strange. No this is a stock device I haven't tried the temp root yet. Since the reboot I've been watching it closely and it seems to be fine. I suppose this thread should have been posted in with the one already discussing bugs, but I wasn't sure. Thanks for your kind replies!
Hi!
I have a peculiar problem with my Lumia 920. During a phone call the screen is black and unresponsive. I can't hang up, and I always have to wait for the other person to do so. Then after 5-10 seconds, it wakes up and I see the call log. If I quickly tap the sleep button I see the ongoing call screen for a split second.
Any ideas why this may happen? Is it happening to you? I'm on Portico.
did you use any screen protectors? this can happen when proximity sensor is blocked or malfunctioned...
also on black AT&T Lumia noticed gap between case and front camera and dust can enter and "broke" proximity sensor http://wmpoweruser.com/nokia-lumia-920-front-facing-camera-and-proximity-sensor-dust-fix-on-the-way/
also some people notice if press top left corner of phone temporally fix proximity sensor
This is because of Portico! After u update to 1308/1314 the issue will be fixed!
Hi guys.I have a problem with my LG G2 D802.When I answer a call or make a call,the screen goes blank and the touch doesn't work anymore.I can't do anything else on the phone.The conversation is normal and anything else seems to be ok.Please help! Thank you.
If I answer a call,the screen goes blank,I can speak normally:After the call even the other person finishes the conversation,I still can't do anything on the phone,because the screen stays blank.If I have another call this will awake the screen and it will work normally,I mean,I can take the call,answer and speak on the phone but with the screen blank again. and so on.To have the phone back to normal,I have to reboot it by switching the phone off and on again. Very strange.This happened after I unlocked the phone ,probably because I left the SIM card in ?!!! Any possible advice/solution? I tried soft and hard/factory reset with no results.
help reguading the g2 screen blackout during calls
madafis said:
Hi guys.I have a problem with my LG G2 D802.When I answer a call or make a call,the screen goes blank and the touch doesn't work anymore.I can't do anything else on the phone.The conversation is normal and anything else seems to be ok.Please help! Thank you.
If I answer a call,the screen goes blank,I can speak normally:After the call even the other person finishes the conversation,I still can't do anything on the phone,because the screen stays blank.If I have another call this will awake the screen and it will work normally,I mean,I can take the call,answer and speak on the phone but with the screen blank again. and so on.To have the phone back to normal,I have to reboot it by switching the phone off and on again. Very strange.This happened after I unlocked the phone ,probably because I left the SIM card in ?!!! Any possible advice/solution? I tried soft and hard/factory reset with no results.
Click to expand...
Click to collapse
I actually had this same issue. my g2 is rooted, but running the stock rom. it has a screen protector but nothing else that would impede the sensors.
I found that this issue never took place in well lit areas. but if at night sitting i a poorly lit room I would go to swipe the scree it would unlock for a second or two and then lock back up. in talking with a friend. I found that the g2 has in set so in the proximity of a pocket or something dark the screen dims back so as to not allow you to mistakenly hit ay button ( i.e. butt dial) i figured my proximity sensor near the ear piece was dirty and causing much less light then there actually was. at the time there wast a firmware update ( which I have now gotten) and was desperately seeking help.
I finally got the firmware update VS98012B and it seems to have solved the issue I ( and you) was having. I would see what version you are running now and then update to the aforementioned and see if that solves your problem.
PM me and let me know what road you decide to travel and if for some reason it doesn't help you we shall figure it out.
Blank Screen
I am having sort of the same issue. But mine is wether in a well lit room or dark room it doesn't matter.
I noticed that it usually happens when i receive a call, after the conversation when i hang up it does not go back to the home screen. all i get is a blank screen. the only way i can get it to generate the home screen again is by pulling down the status bar and going into the general settings and clicking home button again.
during this blank screen i can still see the status bar, and when i bring down the status bar i can see the nav buttons but they are unresponsive.
I also noticed this takes place sometimes after closing an app (noticed on netflix)
I am rooted on stock rom and TWRP recovery. Phone Model [LS-980 Sprint]
I immediately rooted so dont know if issue was there before root.
SOMEONE PLEASE HELP.
Bam9 said:
I actually had this same issue. my g2 is rooted, but running the stock rom. it has a screen protector but nothing else that would impede the sensors.
I found that this issue never took place in well lit areas. but if at night sitting i a poorly lit room I would go to swipe the scree it would unlock for a second or two and then lock back up. in talking with a friend. I found that the g2 has in set so in the proximity of a pocket or something dark the screen dims back so as to not allow you to mistakenly hit ay button ( i.e. butt dial) i figured my proximity sensor near the ear piece was dirty and causing much less light then there actually was. at the time there wast a firmware update ( which I have now gotten) and was desperately seeking help.
I finally got the firmware update VS98012B and it seems to have solved the issue I ( and you) was having. I would see what version you are running now and then update to the aforementioned and see if that solves your problem.
PM me and let me know what road you decide to travel and if for some reason it doesn't help you we shall figure it out.
Click to expand...
Click to collapse
I decided to open the phone and check the proximity sensor.I unplugged the proximity sensor ribbon and guess what:IT WORKS.without the functions of the proximity sensor and LED.But at least,I have the keypad and the screen on during a conversation.I have even the knock-knock function.Probably,I will use it like that until a kit-kat update will be available.Thanks for your answer.
VS980 Black Screen
I have a customer phone that I replaced the LCD and Digitizer on. The new screen works fine but...now when a SIM Card is in the phone and I dial out a thin horizontal line appears in the middle of the screen and then the screen goes black.
If I remove the SIM card and place a call, the phone gives me the standard "Emergency Calls Only" and goes back to the dial pad.
The SIM Card is not activated but it is recognized by the phone.
Has anyone else had this issue? I tried a factory restore with no luck.
madafis said:
I decided to open the phone and check the proximity sensor.I unplugged the proximity sensor ribbon and guess what:IT WORKS.without the functions of the proximity sensor and LED.But at least,I have the keypad and the screen on during a conversation.I have even the knock-knock function.Probably,I will use it like that until a kit-kat update will be available.Thanks for your answer.
Click to expand...
Click to collapse
Hi,
I have the same issue , my screen turns black when calling or receiving calls , i m not really good with my hands... so do you know other solutions to disable the proximity sensor ?
thanks
Same issue here - LG G2 screen turn off and goes blank during conversations
I have exactly the same issue - LG G2 D802 screen turn off and goes blank during conversations.
Thanks to @Bam9 and @EtherBoo , who suggested to clear the proximity sensor from the outside and squeeze the top left corner of the phone, I tried to clean it and put some stress on it - and it worked!
Another issue which I also have and is also caused by the proximity sensor is that the screen stays on and the touch buttons in the dialer aren't responsive - which means we can't switch to speaker, add a call, mute, etc... However, the main touch / navigation button (home, back and menu buttons in the bottom of the screen) are responsive, in addition to the status bar.
(This issue was already reported by @athorax here)
In both of these situations the only quick way to end a call is to pull down the status and notifications bar and hang up from there.
I have a glass screen protector (which don't block the proximity sensor), and I am rooted and using CyanogenMod 11 ROM.
I used ioroot to root and AutoRec, which comes with TWRP 2.7.0.0, to install CyanogenMod ROM.
However, going back to stock ROM (in my case, LG G2 D802, it's D80220C) won't help since the issue still exists.
What I'm sure is that it was pretty much okay in the beginning, and the situation became worse and worse - occurring randomly, until it arrived to a situation in which I can't use the phone properly during conversation.
Now that I discovered that I can put some stress on the proximity sensor it seems that I have a hardware rather than a software issue.
Bam9 said:
I actually had this same issue. my g2 is rooted, but running the stock rom. it has a screen protector but nothing else that would impede the sensors.
...
i figured my proximity sensor near the ear piece was dirty and causing much less light then there actually was. at the time there wast a firmware update ( which I have now gotten) and was desperately seeking help.
...
I finally got the firmware update VS98012B and it seems to have solved the issue I ( and you) was having.
Click to expand...
Click to collapse
So for you it was a software issue?
Is your sensor working until today with no issues?
ingoljosh said:
I am having sort of the same issue.
...
I am rooted on stock rom and TWRP recovery. Phone Model [LS-980 Sprint]
I immediately rooted so dont know if issue was there before root.
Click to expand...
Click to collapse
I'm also rooted and with TWRP.
Did it happened before you rooted?
Did you used ioroot to root andAutoRec to have TWRP?
You see, I'm really trying to find the similarities between us all in order to solve this issue...
madafis said:
I decided to open the phone and check the proximity sensor.I unplugged the proximity sensor ribbon and guess what:IT WORKS.without the functions of the proximity sensor and LED.But at least,I have the keypad and the screen on during a conversation.I have even the knock-knock function.Probably,I will use it like that until a kit-kat update will be available.
Click to expand...
Click to collapse
We already have KitKat based firmware update. For me it's D80220C.
For you it might be already D80220D. Use this link to check your version, and replace the IMEI in the end of it with your IMEI.
BobbyLG said:
...now when a SIM Card is in the phone and I dial out a thin horizontal line appears in the middle of the screen and then the screen goes black.
If I remove the SIM card and place a call, the phone gives me the standard "Emergency Calls Only" and goes back to the dial pad.
Has anyone else had this issue? I tried a factory restore with no luck.
Click to expand...
Click to collapse
When you place the call you do hear that the call is made?
If so - then you have exactly the same issue.
What is your model, what ROM are you using, and did you root your phone?
I have LG G2, unable to make call. The signal strength is fine. I have tried reinserting the sim. but i am able to receive calls. when i make a call the dialup screen come up and call ended automatically. Any Help
Hi all,
I have a rooted "g'Five President G9(Android 4.2.1)" smartphone. I'm facing a strange problem:
If I turn my wifi+bluetooth off and touch anywhere on screen, its display disappears and shows a very dim grey screen. Then until and unless I don't turn my BT/wifi on again, its display won't get back to the normal state(shows a grey screen). When that grey screen appears, I still receive notifications for calls and messages. Even I can respond to calls because I have an estimate about where to touch to answer it. I can also lock/unlock phone thorough that grey screen (which means mobile is not stuck). I have tried restarting phone, but in vain. Please provide some help in this regard.
I can use my phone easily if its wifi/BT is on(but it drains battery with a vigorous pace). I haven't performed any tricks with my device in recent months and I'm facing this problem since last week.
Any help would be appreciated.
Thanks.
I have a Xiaomi Redmi Note 9S which has the following behaviour: it works normally until the moment it goes under the sun, then (apparently only) the backlight of the screen is turned off and never turns on again until I restart the smartphone, where it works normally until the very moment it "detects" a bright light like under the sun, then the screen goes black. When this happens, sometimes you can still see the shape of what was on screen, but most times it only goes totally black.
When the screen is black, the telephone keeps working normally (music keeps being played, receives calls, vibration responses keep working, etc...(confirmed it using scrcpy and all is working normally)), only that the backlight is turned off and it keeps totally black. During the night, i.e. with artificial light, the telephone works normally (I was able to replicate the error using a strong flashlight above the telephone, the screen also went black the very moment I turned it on).
What I tried to resolve: restarted many times, disabled every auto brightness (also one that I think is a Xiaomi MIUI only, sunlight detector, something like this) settings that are in the configuration menu, restarted using vol up + power button. Factory reseted the smartphone. Disabled pocket mode before and after factory reset.
Any idea how to proceed? What is killing me is that it seem to be a software issue, like, why the screen don't turn on back after a while, but every time you restart it, or why the phone works all night long (i.e. there no strong light on it)?
How to capture the telephone log (logcat perhaps?) and be sure of what is the exact event that is disabling screen? Maybe I can manipulate it to prevent from happening, or to make screen goes back to normal after a while, as I work as a software developer.