Unable to recognize device USB. - HTC Droid DNA

I have tried to connect with the device through USB with fastboot, adb, and just through Windows. It does not show up in the Device Manager at all.
Is this a hardware issue with the device? Seems odd as it was working fine and now it isn't and it has only been sitting on my desk as this isn't my main phone.
By the way I have tried this on 2 different Windows 8.1 computers and one Windows 7 PC.

Try removing all drivers for the phone and reinstalling them and see if it works. Also are there any other phone drivers installed for a different device you may have recently installed? They may be conflicting.
Sent from my Nexus 7 using XDA Premium 4 mobile app

It should still show up in Device Manager regardless of drivers though. Just tested on a computer that has never had a single phone plugged into it and Device Manager still does not detect and devices.

Windows 8.1 has driver issues for the DNA. Though it should have worked fine in Windows 7. But I believe for a device to show up the drivers need to be installed.
Sent from my HTC6435LVW using XDA Premium 4 mobile app

justinds89 said:
I have tried to connect with the device through USB with fastboot, adb, and just through Windows. It does not show up in the Device Manager at all.
Is this a hardware issue with the device? Seems odd as it was working fine and now it isn't and it has only been sitting on my desk as this isn't my main phone.
By the way I have tried this on 2 different Windows 8.1 computers and one Windows 7 PC.
Click to expand...
Click to collapse
try a different cable

The device should still show up without drivers as an unknown device. You can't really mess with the drivers for the device until it shows up. Also on a Windows 7 computer that has never been used before the computer should automatically pickup the device so you can transfer files to/from through Windows Explorer.
I have tried a different cable.
I am starting to think it's a hardware issue with the device itself.

what happens when you connect an OTG cable and a flash drive? Does the activity light on the drive activate?

I have not tried that and I do not believe I have an micro OTG cable. I will have to check when I am back at my place later.

Try installing HTC sync and update it and see if that installs ur correct drivers
Sent from my HTC6435LVW using xda app-developers app

Appreciate the replies. It should still detect a device plugged in without drivers/HTC Sync, but I have tried installing HTC Sync and all that anyhow. The PC's can detect other Android devices just fine(HTC One M8 & EVO 4G).

justinds89 said:
Appreciate the replies. It should still detect a device plugged in without drivers/HTC Sync, but I have tried installing HTC Sync and all that anyhow. The PC's can detect other Android devices just fine(HTC One M8 & EVO 4G).
Click to expand...
Click to collapse
If you KNOW the cable is "good", the port may not be "GOOD". Does the cable work with another device?

The cable is definitely good(tried multiple and they work with other devices). I have been thinking it's the port in the device from the beginning, but was hoping maybe there was something else going on.

Related

my hd2 and pc

i am really tired from a problem with my hd2 i can‘t connect my hd2 with pc (( usb cable )) i did every thing and i couldnt recognize it i am really desperate can anybody help ?
Might
help if you mention what Windows/system you are running on your pc
the operation system is windows 7
Do
you have the Windows Mobile Device Center installed?
Have you tried a Disk Drive connection, under connections USB to PC?
I do know for a fact some people simply solved the problem just by using another USB port...
Might be worthwhile checking your firewall too, I believe some can block the active sync connection
registeredxdadevi said:
you have the Windows Mobile Device Center installed?
Have you tried a Disk Drive connection, under connections USB to PC?
I do know for a fact some people simply solved the problem just by using another USB port...
Might be worthwhile checking your firewall too, I believe some can block the active sync connection
Click to expand...
Click to collapse
thank you for your post i did everything you wrote the problem still my hd2 doesnt recognize to my pc i am planning to sell my phone because og this
Havent used WP7 yet, but in WM6.x there is something in Settings for USB connection - this gives you the ability to check a box that says (something like) Fast Outlook connection. If you uncheck this you will probably find that your HTC connects beautifully. So, again, trawl through your setup/settings and look for something that talks to USB connection, or PC Synch.
Hope this helps.
Uninstall all versions of Windows Mobile Device Centre then reboot, just install the latest update from of WMDC from Microsoft and plug your HD2 in.
It worked for me and I'd tried everything else.
G
I'm having the same problem also, but I am using Windows Vista. I tried just about everything the forum mentions its pretty frustrating. I've tried uninstalling and installing WMDC and tried different USB ports, also tried selecting a few of the different settings on the phone in the USB to PC. Does anyone know what possibly I am missing or not doing correctly?
evilged said:
Uninstall all versions of Windows Mobile Device Centre then reboot, just install the latest update from of WMDC from Microsoft and plug your HD2 in.
It worked for me and I'd tried everything else.
G
Click to expand...
Click to collapse
I number of my friends had the same problem concerning the connection and when they did the above it fixed the problem. I suggest everyone give it a go.
Still having problems with this... I've uninstalled rebooted and installed and reboot WMDC and also messed with all the settings on USB to PC and tried every single USB port on my computer. I am running Windows Vista 64 bit version and still not having any luck getting this phone to connect via USB. Anyone have any ideas?

[SOLVED] No USB connected. How to solve?

My Galaxy S3 doesn't connect any longer to my PC using a USB cable.
Better said, when I connect it, it makes a sound but nothing else happens, no change in the notification panel, and under settings USB tethering is unselected. Needless to say, my PC does not see the device.
I exclude a cable problem as I have two cables (one original) that were both working. I also exclude a PC problem as the situation replicates on both desktop (Win 7 x64) and notebook (Win 7 32-bit),and the latter has not been updated or had new software installed.
What I attempted:
un/select USB debug mode
un/install Kies
un/install Samsung USB drivers
wipe cache/dalvik/data reset+ format system + restore old backup from CWM
Does anybody have a suggestions on how to proceed? Thanks for your help!
Just on top on my head-do you maybe connect it to or thorugh a usb hub to a pc.
If so try directly into a usb on the pc.
Sent from my GT-I9300 using Tapatalk 2
asukaj said:
Just on top on my head-do you maybe connect it to or thorugh a usb hub to a pc.
If so try directly into a usb on the pc.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Before I had been using with success a USB hub (only the desktop only, not the notebook), since I have been experiencing the problem I have also tried a USB port to no avail.
As I stated, I am pretty sure the problem lies with the phone, in fact since my original post I have seen a similar thread at here at xda
I tried everything and at the end brought the phone in for assistance.
Turns out the problem is hardware-related, on connector pin was burned. The connector has 4 pins out of which two are sufficient for charging (which is why it was being charged by the pc) but all 4 of them are necessary for the phone to be recognized as usb device.
According to the technician to whom I spoke, it happens occasionally but is not a systemic problem.

[Q] Usb problem.

Hi everyone.
I got this problem with my Galaxy: when connecting with usb cable to my pc, the phone isn't recognized at first try. Sometimes it starts the explorer on pc but I can see no files in the phone memory nor in sd memory. After unplugging and plugging back again 3 or 4 times it eventually works properly.
Can you help me?
Sent from my GT-I9300 using xda app-developers app
Try to clean USB port in your phone or use different cable.
Sent from my GT-I9305 using xda app-developers app
R: [Q] Usb problem.
Already tried it. I've also tried all the ports on pc..they all get the same problem. May it be because of the lock pattern?
Sent from my GT-I9300 using xda app-developers app
Nick Rj said:
Already tried it. I've also tried all the ports on pc..they all get the same problem. May it be because of the lock pattern?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Clean install of USB drivers .
jje
I'm having trouble connecting to my Windows 8 laptop. I have reinstalled USB drivers and whatnot, but usually my phone is not recognised at all. However, if I use SGS3 Easy UMS app from Play Store to toggle MTP off and on while connected to USB I get the PC to recognise my device after a short while. It's so strange.
Usually I just use Samba server to transfer stuff because getting a USB connection is so complicated. USB (MTP) works normally with my Windows 7 PC at my workplace, though.
JJEgan said:
Clean install of USB drivers .
jje
Click to expand...
Click to collapse
This didn't work either
amppen said:
I'm having trouble connecting to my Windows 8 laptop. I have reinstalled USB drivers and whatnot, but usually my phone is not recognised at all. However, if I use SGS3 Easy UMS app from Play Store to toggle MTP off and on while connected to USB I get the PC to recognise my device after a short while. It's so strange.
Usually I just use Samba server to transfer stuff because getting a USB connection is so complicated. USB (MTP) works normally with my Windows 7 PC at my workplace, though.
Click to expand...
Click to collapse
I'm going to try Easy UMS.
I don't have the possibility to connect wirelessly bc I don't have any wifi router at the moment.

[Q] Nokia Care Suit - Device Not Detected

I have been trying to get Nokia Care Suite to detect my device when it is plugged in via USB. I have installed and reinstalled NCS along with several drivers to no avail. I have updated the MS Framework to the most recent one along with using different USB cords and trying all the USB ports.
I am using a Windows & 64x laptop if that helps. I have looked around the internet for any solutions, but have found none so far. I know that NCS is supposed to detect your device once it is connected from what many other users say, but mine just does not do that.
Is there any possible solution to this?
Any help would be appreciated.
Might be some driver problem. better try another laptop or computer. no problem at all with my 32bit windows7.
shindou26 said:
I have been trying to get Nokia Care Suite to detect my device when it is plugged in via USB. I have installed and reinstalled NCS along with several drivers to no avail. I have updated the MS Framework to the most recent one along with using different USB cords and trying all the USB ports.
I am using a Windows & 64x laptop if that helps. I have looked around the internet for any solutions, but have found none so far. I know that NCS is supposed to detect your device once it is connected from what many other users say, but mine just does not do that.
Is there any possible solution to this?
Any help would be appreciated.
Click to expand...
Click to collapse

[Q] How can I transfer large files

I need a way to transfer large files, 700mb+, from my hox+ to my Iconia. Problem is I'm on cellular data, so something like Wi-Fi file transfer would be out of the question. I tried using Bluetooth file transfer, but it takes ages, and always fails anyway. My hox+ is rooted but the Iconia isn't, and it's running android 3.2 if that's at all relevant. thanks in advance ladies/gents.
Do you have a computer.
I have a two, but this phone is completely incapable of connecting to either via usb. neither computer even acknowledges my phone is connected to it.
NoobDude said:
I have a two, but this phone is completely incapable of connecting to either via usb. neither computer even acknowledges my phone is connected to it.
Click to expand...
Click to collapse
I have had issues with this coming from a HTC Desire and found the only way to get my PC to see the phone correctly is to turn on USB Debugging on and the moment I connect the phone to the PC I have to unlock the screen otherwise all I get is a blank window. (Once the drivers have installed)
Do you have drivers installed?
I've installed every driver I can find pertaining to mtp, htc, android, etc. I honestly think maybe there's something wrong with the phone, but then again when I "install hardware" on Vista and install all the drivers that way,I still get a code 10 (cannot connect).
What about ADB? If so you can transfer to computer with it.
my phone will not connect via usb, to transfer files I use web sharing. but that isn't feasible to transfer from phone to tablet, unless I'm on Wi-Fi. I need a way to do it when I'm away from home and on cellular data.
Are you using windows XP? If so, you must install windows media player 11 / 12 so that your pc will recognize your phone as a usb mass storage device and download and install the latest HTC Sync Manager, just google it.
Hope it helps.
Best regards.
Pushu.X
Sent from my HTC One X+ using Tapatalk 2
Well i finally figured out why my phone wouldn't connect via usb, because the phone itself was BROKEN! Got a new one under warranty and everything is working perfect! Thanks for all the help guys! Its time to get rooting, again!
Hoy can use Airdroid from the play store
Sent from my HTC One X+ using xda app-developers app
thanks for the advice, but airdroid uses data. it's handy if you're on Wi-Fi though.

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