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So I work for Sprint, and I just got my replacement and come to find it has 2 dead pixels. I'm within my 30 days but what you guys think? keep replacing until I get one with clearly 0 dead pixels? anyone else get bothered by 1 dead pixel or what.... the first evo 3-d had 4 dead pixels.
yes, who the hell wants to have a screen with dead pixels? I certainly would not pay for that.. others have returned it.
I am going on my 4th evo but for hw related problems such as locking, not charging etc. if i got one that had a deal pixel.. it would go back to HTC/sprint.
DataDork said:
yes, who the hell wants to have a screen with dead pixels? I certainly would not pay for that.. others have returned it.
I am going on my 4th evo but for hw related problems such as locking, not charging etc. if i got one that had a deal pixel.. it would go back to HTC/sprint.
Click to expand...
Click to collapse
+1 and you work for sprint. I work for a bottled water company. If I got a bad bottle or my cooler wasn't working correctly I'd want it replaced asap.
Sent from my PC36100 using XDA App
I have yet to see a dead pixel on one.. can you post some pics if you have a good camera
heathmcabee said:
I have yet to see a dead pixel on one.. can you post some pics if you have a good camera
Click to expand...
Click to collapse
yeah me either....id like to see these dea pixels if u can post a PIC.....also i thought someone said that theres an app that can detect if u have dea pixels.....anyone know what its called?
I would not keep a phone with a dead pixel and i didn't, went through a few of them. to me it's a defect, what's the reason to not return a brand new device if it has a defect. but on the other hand that might sound like i am spoiled, the phone still works the same even if there is one dead pixel.
Yeah, to me, a dead pixel is a defect. I would not pay $200 for a brand new phone and settle for it to be in less than perfect condition. You can download "Dead Pixel Test" from the market. It just displays solid colored screens, which make it easier for you to spot a dead pixel.
reverepats said:
yeah me either....id like to see these dea pixels if u can post a PIC.....also i thought someone said that theres an app that can detect if u have dea pixels.....anyone know what its called?
Click to expand...
Click to collapse
yeah its in the Market called "Dead Pixel Test" it goes through all the colors to see if you have stuck or dead pixel's. I haven't see any yet and have had 2 E3D's.
I have a stuck pixel, on green. It's really only noticeable when using the camera. I'm going to exchange it since I can, otherwise it's something I can live with.
ive never had a phone with a dead pixel..or maybe i've never noticed it..hmmmm
bobdude5 said:
ive never had a phone with a dead pixel..or maybe i've never noticed it..hmmmm
Click to expand...
Click to collapse
Probably the latter.
My recommendation is if you do not see it, don't go looking for it. Odds are you will probably find 1 or 2 but if you do not know it is there, then who really cares.
Also, the pixel is not dead unless it stays black. What everyone is seeing is a stuck pixel and it is very common on these screens.
My first 3D had a stuck pixel. This one all pixels are good but there is a big-ass speck of dust under screen. I hate to do this, but I'm gonna have to go back and either have it cleaned or replaced. On another note...my 3G is kicking ass today with the stock EVRC Home and Roaming settings in my living room! An average of 5 tests 1090kbps D/L 410kbps U/L here in Tacoma, WA...not bad! Hope this lasts!!
So today I got my 3rd replacement and it actually has more dead pixels then the 2nd replacement... The 2nd one I think im going to keep since its 1 pixel on the screen and 2 on the bottom near the buttons... I don't want to keep having to do return kits and fighting for credits... its harder for us that work at sprint because we don;t get the exchanges in-store everything is online...
boy do you have that right... if you don't see a dead pixel don't go looking for one!
many years ago I bought a hans g monitor from newegg that was on super sale... so cheap it sold out fast...
so everyone was reporting anywhere from one or more dead or stuck pixels. the people with the stuck pixels were for the most post able to fix them by gently massaging them. a few had the pixels stay stuck. others had dead pixels.
I personally have a few in a horizontal line. they are stuck in a dark grey which could have really been much worse.
but after so many years, the monitor with stuck pixels is still worth they price I paid. sure, we paid good money for our phones, and I do expect a product that is one hundred percent, but if the pixel is out if the way or isn't easily noticed, why not keep it?
then again, our vision is concentrated in a much smaller area so it might be really bad. but either way, while curious I won't be checking for damaged pixels! cause that might just drive me insane because you can't un-see what you have seen lol
sent from my 3vo using XDA app
3 dead pixels here I think, but you only see em if you staring at a lit screen with nothing on it... And if you doing that then you just tryna find a complaint
Bussin Caps n 3D
I am still up in the fence about returning my phone because of one tiny stuck pixel.
I think the question is, how many EVO's would I need to go through to get one without. I am guessing a lot more people have stuck pixels that just don't know about because they haven't found them yet.
I think the odds of getting a perfect screen are probably far less then getting one with stuck pixels.
As the 30 days grows closer this decison is becoming harder and harder and I keep talking myself out of the return thinking I might get something worse but I am just not happy with non-perfection!
[email protected] said:
I am still up in the fence about returning my phone because of one tiny stuck pixel.
I think the question is, how many EVO's would I need to go through to get one without. I am guessing a lot more people have stuck pixels that just don't know about because they haven't found them yet.
I think the odds of getting a perfect screen are probably far less then getting one with stuck pixels.
As the 30 days grows closer this decison is becoming harder and harder and I keep talking myself out of the return thinking I might get something worse but I am just not happy with non-perfection!
Click to expand...
Click to collapse
Maybe you exchange the one you have now and if it has problems you should return it and wait for the next hardware version. Maybe it will have less problems.
Sent from my PG86100 using Tapatalk
So I bit the bullet and went for the exchange.
I am happy to say that the new device has no dead pixels! What is does have a the slightly crooked screen but I would have never even known what that was if not reading it on here so I can live with that over dead pixels.
Also, my screens colors seem so much better on this one. Maybe the misaligned screens are the ones with the whiter whites because it definitely looks better?
One thing I found weird was the lock screen was set on the weather one. My first one was not...It was definitely an un-opened box and I didn't even think about till hours after when I was like, um I didn't change my locks screen and it had the weather one as default.
Anyone, much happier with this one....
How to spot a dead pixel?
Sent from my PG86100 using XDA Premium App
nuggyunlimited said:
How to spot a dead pixel?
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
I will tell you but in all honesty if you haven't found one, I wouldn't go looking for it.
In the market if you search pixel, there is something called dead pixel test or something like that. It cycles through different colors. The most popular culprits will usually show on the black screen.
Go into a dark room and turn the brightness up. What you usually will see are bright white spots on the black screen which would be the stuck pixels.
Only the strong hearted and non OCD people should do this....Although any OCD person probably won't be able to control the urge to search for it now.
Two small pinpoints of white light on the screen. Are these dead pixels? Stuck Pixels?
I'm guessing that either way I should exchange it. So, apparently Asus is going to be having quality issues?
JazzMac251 said:
Two small pinpoints of white light on the screen. Are these dead pixels? Stuck Pixels?
I'm guessing that either way I should exchange it. So, apparently Asus is going to be having quality issues?
Click to expand...
Click to collapse
http://www.flexcode.org/lcd2.html
let it load
select "fix my screen"
if it doesnt go away after it runs... if it doesnt auto close after a minute, just close it
its a dead pixel
return son!
No dice. Thanks anyway.
Guess this bad boy is going back...
I got a replacement Prime yesterday and thought everything was perfect until I opened my web browser to google, which is pretty much all white and noticed a bright spot like you are describing in the title. Mine are definitely NOT stuck/dead pixels. I know because I returned my first one in part because of stuck pixels. It's almost like these pixel(s) allow slightly more light through than the adjacent pixels. Sort of like light bleed but not at the edge of the screen. I can only see it on white or very, very light backgrounds. It disappears entirely on darker colors.
It is unfortunate but I will not replace this again for a third time. It goes away unless my Prime is charging or docked (which I assume is because it is similar to the tablet being plugged in) and can only be seen on an all white background. I will never use my tablet plugged in, I charge it at night when I sleep, and the limited amount I have it docked is not an issue since it only shows up on an all white background and seems less noticeable than a dead/stuck pixel. Honestly, a smudged screen is more noticeable/annoying. Since I don't use my dock much it will probably end up having a dead battery anyway which means I really wouldn't see it much, unless the battery in the dock is required for it to function while attached, I'm not sure but will find out. Thinking about it I guess it probably does need to be charged for the ports and everything to work unless it leaches off the tablet. Who knows...I'll test it at some point.
It is kind of strange though and I really dislike trying to justify a flaw to keep a $500 device but whatever. IPS screens have some nice benefits but they seem to have a lot of flaws too like bright spots, pretty bad light bleed and more stuck pixels than I am used too. I went back and forth in my OCD head so many times about how many times I would exchange or return this device before I get one that is pristine but if I return it there is nothing else that interests me.
Asus had quality issues with their past Transformer and to think the 1080p tablet will be any different is ignorant.
Anyway, end blog. Since that's what XDA is now
Where did you guys get yours from?
DroidHam said:
Where did you guys get yours from?
Click to expand...
Click to collapse
Best Buy, ordered 1/6.
JazzMac251 said:
Two small pinpoints of white light on the screen. Are these dead pixels? Stuck Pixels?
I'm guessing that either way I should exchange it. So, apparently Asus is going to be having quality issues?
Click to expand...
Click to collapse
If it's only 2 pixels and they are not directly adjacent, it's unlikely that they will take it back as that is deemed an acceptable tolerance for dead/stuck pixels. I think you need to have 5 or more total or 2 directly adjacent.
Pretty much all manufacturers use this guideline I believe. I hope I am wrong and you do get to exchange it.
Doktaphex said:
If it's only 2 pixels and they are not directly adjacent, it's unlikely that they will take it back as that is deemed an acceptable tolerance for dead/stuck pixels. I think you need to have 5 or more total or 2 directly adjacent.
Pretty much all manufacturers use this guideline I believe. I hope I am wrong and you do get to exchange it.
Click to expand...
Click to collapse
I had one dead pixel on my Xoom and Best Buy replaced it without even turning it on to verify
I had two stuck pixels when I first got my Prime. Running pixel fixer apps didn't fix the problem. However, both of them have "unstuck" themselves after a few days of use. If you have some time before you have to return it, you may want to wait a little.
EDIT: Check that. I just ran a dead pixel test and only one of the two unstuck itself. The other one is so unnoticeable to me that I haven't seen it.
JazzMac251 said:
Two small pinpoints of white light on the screen. Are these dead pixels? Stuck Pixels?
I'm guessing that either way I should exchange it. So, apparently Asus is going to be having quality issues?
Click to expand...
Click to collapse
Same issue here, bottom right of the screen, small patch of white light in the browser window about an inch from the corner..
Not sure whether to return, the rest of the tablet is awesome!!
I just got another one and about 7 dead pixels the kind you can see on
Black screens and also slightly a bit of light bleed where the headphone jack is
Sent from my PC36100 using Tapatalk
Hi,
its been a while since im going back and forth between HTC One Black and Silver.
just today, i watched a video which pointed out few flaws with Silver's build quality.
- gaps on top speaker of this model.
- sharp edge when you run your finger down from top speaker metal side toward the screen.
- feeling slight difference of depth in metal and screen when you run your finger down from speakers to screen.
it seems that these flaws have not been seen on Black version of HTC One.
here is the link to the video:
http://www.youtube.com/watch?v=rzUGpKFb97M
I've asked the owner of the video for confirmation on if all of Silver models are like this. but there is no answer yet.
so, i went to the store and checked the Silver model, and YES all those issues were there on the Silver Model.
so i want you guys to confirm what video says about that all silver models have these issues and black ones don't !
Thank you.
I did notice the Black version has very little, if zero build quality issues. The display still had some stuck pixels in my experience though. Take that with a grain of salt though, I've had THE worst luck.
keving9012 said:
I did notice the Black version has very little, if zero build quality issues. The display still had some stuck pixels in my experience though. Take that with a grain of salt though, I've had THE worst luck.
Click to expand...
Click to collapse
Two Black HTC Ones. Waiting on 3rd. Had stuck pixels But otherwise..nope.
megamaster2 said:
Two Black HTC Ones. Waiting on 3rd. Had stuck pixels But otherwise..nope.
Click to expand...
Click to collapse
about these dead pixels, it looks serious considering you've had three BLACK Ones and they all have the same problem !
as stuck pixels are usually caused by production process, is there any chance that i get a phone with no dead pixels and get them later ?!
there is a possible solution to this:
The pixels aren't dead they are just stuck..I got one on mine and I used the app on the play store and let the app run overnight wake up and it's all gone
Click to expand...
Click to collapse
have you used it ?
thank you
I've had my Silver One from the first batch and it has no gaps or other build quality issues, I keep seeing this same type of thread pop up, but I get the impression that at least a majority of users aren't finding problems.
Benygh said:
about these dead pixels, it looks serious considering you've had three BLACK Ones and they all have the same problem !
as stuck pixels are usually caused by production process, is there any chance that i get a phone with no dead pixels and get them later ?!
there is a possible solution to this:
have you used it ?
thank you
Click to expand...
Click to collapse
I think it's a screen thing not a color of phone thing. I tried it once. Didn't work. Didn't try on this one.
Sent from my HTC One using Tapatalk 2
i know its not a color thing, but i've heard and seen lots of places that the black ones have much better build quality and i think this problem with the screen would be rare to see in black ones.
does any one owns a black one ?
I have the silver one and am going to return it (and maybe get the S4). The gap isn't the issue though, the glass is "popping" out of the bottom and right side of the phone. You can push it back and it makes a clicking noise and when i am on the device, you can see the actual glass come down and press against the LCD panel. I want to stick with HTC but i have had many build quality issues with them. I guess i might see if the black is built better. It is pretty sad though as the phone design is beautiful.
Build Quality
Benygh said:
i know its not a color thing, but i've heard and seen lots of places that the black ones have much better build quality and i think this problem with the screen would be rare to see in black ones.
does any one owns a black one ?
Click to expand...
Click to collapse
I had my HTC One Black for 2 days in a case and it hasnt chipped yet and has no problems whatsoever. Battery and Screen are in perfect condition.
Has anyone found dead pixels on their Z2 got mine Saturday and already had it replaced once for this issue and the replacement has the same problem
Cant find any dead pixels on mine. Come to think of it i always got lucky with stuff like that. Not a single dead pixel on any device i ever had.
2, one really noticeable, one is faded
Sent from my D6503 using Tapatalk
Sony warranty states that 2 dead pixels are acceptable. Fortunately, my Z2 has none.
I've sent mine back for a replacement with one dead pixel and overheating issue. Bought it last Friday, already gone
I found one dead pixel on mine, but I'm ignoring it for now.
OK. I have one stuck green pixel on the top right. Is this a common thing with xperias? Does anything actually work to fix them? My phone is ULB so I can't get it replaced.
robt772000 said:
OK. I have one stuck green pixel on the top right. Is this a common thing with xperias? Does anything actually work to fix them? My phone is ULB so I can't get it replaced.
Click to expand...
Click to collapse
Try display tester pro. No guarantee but worth the try
I had a Z replaced at least a dozen times due to dead pixels, eventually got a Z1 which had none but now it looks like Sony is plagued by them back with the z2
I've tried a few apps to fix it. Its only barely visible when on full brightness with a black background when its close to my eyes. No biggie.
Is this pretty common with Sony Xperias?
robt772000 said:
I've tried a few apps to fix it. Its only barely visible when on full brightness with a black background when its close to my eyes. No biggie.
Is this pretty common with Sony Xperias?
Click to expand...
Click to collapse
Every phone manufacturer suffers from these problems not just sony, I remember it was a common problem with the nexus 5 when it got released, if it's only 1 dead pixel then it should be much of a problem, besides I have heard you need at least 3 dead pixels to get a replacement
do you guys check for dead pixels with a magnifier? As now with these high dpi screens it's pretty hard to identify "one" dead pixel to me... maybe mine has but i don't think i can notice it without a magnifier lol
I only noticed it on the black screen in the dark. It doesn't bother me, it's only one pixel.
whiteblazer01 said:
I only noticed it on the black screen in the dark. It doesn't bother me, it's only one pixel.
Click to expand...
Click to collapse
Same for me. Only visible on full brightness with black. Its never like that unless I check.
So ive had the lg g5 for about 3 months now and i can already see my keyboars burned into the background of my screen, did anyone else had this issue..i kinda find it hard to belive because i had my g4 for 2 years and i had no screen burn at all
spazz1233 said:
So ive had the lg g5 for about 3 months now and i can already see my keyboars burned into the background of my screen, did anyone else had this issue..i kinda find it hard to belive because i had my g4 for 2 years and i had no screen burn at all
Click to expand...
Click to collapse
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3364676
https://forum.xda-developers.com/lg-g5/help/lg-g5-screen-ghosting-burn-problem-t3545769
https://forum.xda-developers.com/lg-g5/how-to/tip-reduce-screen-burn-lg-g5-t3522507
https://forum.xda-developers.com/lg-g5/help/lg-g5-screen-burn-t3514089
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3490340
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3452283
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3569838
https://forum.xda-developers.com/lg-g5/help/gps-check-problem-exists-t3514477
https://forum.xda-developers.com/lg-g5/help/repeated-burn-issues-t3551087
I did a google search for you here are a few results.
wolfu11 said:
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3364676
https://forum.xda-developers.com/lg-g5/help/lg-g5-screen-ghosting-burn-problem-t3545769
https://forum.xda-developers.com/lg-g5/how-to/tip-reduce-screen-burn-lg-g5-t3522507
https://forum.xda-developers.com/lg-g5/help/lg-g5-screen-burn-t3514089
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3490340
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3452283
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3569838
https://forum.xda-developers.com/lg-g5/help/gps-check-problem-exists-t3514477
https://forum.xda-developers.com/lg-g5/help/repeated-burn-issues-t3551087
I did a google search for you here are a few results.
Click to expand...
Click to collapse
I think you missed a few
I had this issue on my LG G2, LG G3, then I said maybe LG learned from this , then I bought a G5 to find out it's defected also lol, but Im still loyal to LG and will get LG phones what ever happens .
Sent from my VS987 using Tapatalk
sayyro said:
I had this issue on my LG G2, LG G3, then I said maybe LG learned from this , then I bought a G5 to find out it's defected also lol, but Im still loyal to LG and will get LG phones what ever happens .
Sent from my VS987 using Tapatalk
Click to expand...
Click to collapse
I've been one of the lucky's i guess I've never had retention or burn on any devices i own other than an old s3 and my wife s5 which had face book burnt into it
TheMadScientist420 said:
I've been one of the lucky's i guess I've never had retention or burn on any devices i own other than an old s3 and my wife s5 which had face book burnt into it
Click to expand...
Click to collapse
What's worse is Facebook notification burns of a keyboard burn so that's why u must use a black themed keyboard o hope your wife is fine with it
Sent from my VS987 using Tapatalk
sayyro said:
What's worse is Facebook notification burns of a keyboard burn so that's why u must use a black themed keyboard o hope your wife is fine with it
Sent from my VS987 using Tapatalk
Click to expand...
Click to collapse
lol she didnt even notice i got it im like wtf i can make out the icon strip at the top of face books page and the thunbs up button lol pretty bad but guy i know just had to have it cause the phones in prstine shape for 2 years old traded a samsung 9.7 inch tablet for it so i kinda got my moneys worth out of it.
lol techniclyive sold it twice now
I have horrifically bad screen burn that occurs after minutes, even seconds of bright objects being on the screen. It seems it only became this severe after 2-3 months of having my LG G5. It would be mostly tolerable during the day, but I primarily use my phone after I'm off work at midnight - dim light and lower phone settings make the screen burn even more aggressive in appearance.
Furthermore, I've had backlight bleeding on the top edge and bottom right corner, along with slight bright patches since day 1. This past week I also picked up a Cardboard VR headset only to find I have a dead pixel smack in the center of view on bright scenes, and more than a dozen bright pixels on black backgrounds (several are the super-bright green subpixels.)
Any one of these display issues I could've tolerated, but together it's grown outrageous. I also have faulty GPS and a loose chin connection on the bottom right. This is a Sprint G5 LS992 with a production date of January 25, 2017... so a late model certainly isn't a guarantee of better quality hardware - not for me at least.
Guys, just send it on warranty, they'll replace your entire screen (so it's a good way to loose scratches of your screen-they replace the whole panel, LCD and glass combined). Mine got replaced after 6 months of use and now after 5 with new screen I don't have any problems with it.
AnDevil said:
Guys, just send it on warranty, they'll replace your entire screen (so it's a good way to loose scratches of your screen-they replace the whole panel, LCD and glass combined). Mine got replaced after 6 months of use and now after 5 with new screen I don't have any problems with it.
Click to expand...
Click to collapse
Unfortunately I don't believe that is even an option for me any more.
I got this G5 as an "upgrade" for a G Flex 2 that LGE Alabama at one point claimed would take 2.5 to 3 months to repair (not "7-10 business days" as the RMA email stated.) After several hours of calls and complaints online, I thought I had a satisfactory resolution 2 months after sending my phone in.
Then all of the issues in my last post started popping up.
Normally a phone is covered 1 year from date of manufacture (again, mine is January 25, 2017 making it only 5 months old) BUT both my service paperwork and the LGE representative on phone said I am only warranted 90 days after receiving the G5 in March; noting here that my G Flex 2 had no hardware defects - only hardbricked firmware on accident due to LG Anti-Rollback.
I feel now that I was purposely screwed over with a rushed, refurbished-yet-still-defective unit by LGE Alabama. I already fed them cash for the G Flex 2 being an Out-Of-Warranty repair job - I don't want to double down my losses paying them again in less than half a year.
So did LG say something about this issue ? They know thousands of people are having this problem .. didn't they say anything atleast
Sent from my VS987 using Tapatalk