Went to sleep last night with my Atrix plugged in as I normally have had all my phones, was playing with it right before I went to sleep and everything worked just fine, woke up this morning and the phone will not power on!
First tried to power it on unplugged and the green light flashed for 2 seconds, and nothing happened. Okay, weird, but I'll go with it. Plugged it in, and the green light stays on now until I press the power button! Once pressed, it flashes off, flashes on for 2 seconds and stays off. Nice. I thought the green light meant it was fully charged - when I woke up this morning, it had no green light on, but it was plugged in just fine all night - grabbed my Jawbone ERA and plugged it in to the charger I had the Atrix connected to and it started charging right away, so I know it works....
Pulled the battery, tried plugging it in and power it on without the battery. Nothing. Tried putting in the battery and plugging it in again to "jump start it" as I had done yesterday when I first got it - apparently you can't just charge the thing when connected to a laptop if the phone is off, it will power on even if you power it off again! Nothing.
What the hell happened in it's sleep? I KNOW rooting it didn't cause sleep death.... This thing doesn't have a custom ROM or any undervoltage adjustments, so why the hell is it acting up??? Damnit, right when I got EVERYTHING set up the way I wanted it too.... can't bring it in to the store and give it up with all my personal stuff on there now, I need this thing to power on to wipe it first!!! I'm leaving it connected to the laptop with the green light on for a while and will see what happens in an hour or so....
EDIT - just searched for and tried to hard reset the phone from this thread, the phone still won't even power on to get to the recovery screen!!!
UPDATE - see below and use the SUPPLIED Moto AC charger or at least one with over 5.0V - NOT a PC and NOT a USB hub!
use the charger that came with the phone. My old HTC ones won't charge the phone for some reason. I bet your battery is just dead.
Did you use the provided charger? I tried plugging my Atrix in to the charger I used for my N1, and found that it did not provide enough current. With the old charger, after the phone died, I had similar symptoms where the green light would flash but phone would not come on. Plugged it in with the Moto provided charger, and 5 minutes later all was good...
I had the same problem. Thought I was gonna have to take it back to the store. I don't know what the problem was but I took the battery out for 5 minutes. Then I plugged it into the wall charger(wouldn't work with PC). I didn't turn it on for 30 min, just left it on the charger. Then I hit the volume rocker and it showed the battery charging symbol which it didn't do before. And then I was able to power it on
Same thing here. I purposely drained my battery on the first use. Plugged the usb cable into the PC and nothing. Same blinking green light with no response. I also thought I'd have to return the phone. Then for S & Gs I plugged it into the wall charger and it came to life. Once I got the battery charged a little bit I plugged it into the PC and it started to charge again. Don't know why, but it worked.
Have been running around the house trying to find valid outlets, and that does indeed appear to be the problem. I found it out the hard way though, should have kept an eye on the thread - used a power outlet instead of a PC USB connection and the screen fired right up! Yes, the phone showed the battery with 0% in it, but at least the screen finally came on!
How I have my phone set up normally is connected to my charging valet on my dresser, connected with a 15 foot USB cable that plugs directly into my desktop. Since the extension is good for just one USB connection, I have that connected to a USB hub and then a MicroUSB cable connects my phone from there. The Captivate, and all the other phones I've ever used, not to mention my Zune and Jawbone ERA, all eat that up and have no issues since the USB hub is powered not by the computer (seven USB cables is just too many for a single PC connection) but by the power outlet in the charging valet. I wonder if the hub is distributing the power requirement for each device and the Atrix needs more than others.
I also figured out that the Moto charger has a 5.1V output on it, as does my Jawbone AC charger. Now I need to start making sure that my each one of my chargers in the cars I own has that same type amount of juice too! You go up 29% in battery capacity and so do the requirements to charge it, huh?
Thanks for all the help, marking this SOLVED....
I used the charger in my bedroom that I've used for the Captivate and others before it and it didn't provide enough juice to charge the Atrix. It quickly switched between charging and not charging. I still had 40% battery showing when I woke up though which was nice. It had been off of charge since 10am yesterday.
Plugged it into an HTC charger and it's fine. The one that didn't work is not a modular charger so the power cord is hard wired to the plug.
Alright, a quick update.... Got the phone charged to 100% while it was off and plugged into the AC outlet with the Moto charger. Put my SIM card back in it - couldn't be without a phone all day! - and fired up the Atrix. Went to Battery Info to see what the status is and while plugged into my USB hub, it says
Battery Status: Discharging
Power plug: USB
....
Battery Voltage: 4124 mV (or 4.124V)
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What the hell? Then I went right after that and plugged it into the Moto AC charger, it says:
Battery Status: Full
Power plug: AC
....
Battery Voltage: 4207 mV (or 4.207V)
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Why are POWERED USB hubs and PCs not strong enough to charge the phone? I tried ALL my outlets in my vehicles just now and they ALL show full battery status and plugged into AC! Who screwed this up????
GarciaM25 said:
Why are POWERED USB hubs and PCs not strong enough to charge the phone? I tried ALL my outlets in my vehicles just now and they ALL show full battery status and plugged into AC! Who screwed this up????
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Did you download the PC Charging Drivers that Motorola requires you to have in order to charge via PC and USB cable? If not, look here.
Battleship said:
Did you download the PC Charging Drivers that Motorola requires you to have in order to charge via PC and USB cable? If not, look here.
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Wait, you have to have specific drivers on the PC so that the phone will allow a power cable (let's not even worry about it being a USB cable for a second) to charge the phone properly? I have the Motorola Media Link software installed, and that has a ton of drivers on it, that wasn't enough? MORE drivers are required to charge a cell phone? This is madness!
Sorry about the necromancy, but had this problem myself but it is NOT due to a lack of voltage. Thought I'd actually solve this, the problem is CURRENT.
USB2 ports will only ever supply 500ma which simply isn't enough to charge the atrix when it's dead. USB2 powered hubs won't supply any more than this either to meet the USB2 spec. The fact that the AC adapter works is because they tend to have a higher output current in the region of 1-2 amps (you may notice the phone, or any other device for that matter, charges faster with AC adapters for this reason).
On a similar note, cheap car chargers only output 500ma. I know with my desire I can have it plugged in and it charges, but if I use GPS it actually draws more current than it can charge at resulting in the battery draining (albeit, slowly).
So, make sure you have a higher current AC/Car charger, or alternatively, plug it into a USB3 port to charge as USB3 spec allows 900ma (some mobos output up to 1A) which is enough to charge the Atrix.
Stewge said:
Sorry about the necromancy, but had this problem myself but it is NOT due to a lack of voltage. Thought I'd actually solve this, the problem is CURRENT.
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Hey, no problem, if there's something I misstated, then please, correct it!
Stewge said:
So, make sure you have a higher current AC/Car charger, or alternatively, plug it into a USB3 port to charge as USB3 spec allows 900ma (some mobos output up to 1A) which is enough to charge the Atrix.
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Not sure about this..... It's been about a year since I got all my USB3.0 gear, and I was super excited about it because I thought that my phone would charge ridiculously fast because of the added output, but I remember reading that 3.0 uses extra pins and those pins account for the added voltage and bandwidth of the cable - we don't have those extra pins when you step down from 3.0 to 2.0, so we lose the ability to charge devices faster as a result. I don't know if I actually proved that theory, but after I read up enough on it, I thought I just didn't have to with that knowledge..... again, correct me if I'm wrong, I've got a lot of 3.0 gear here!!!
GarciaM25 said:
Not sure about this..... It's been about a year since I got all my USB3.0 gear, and I was super excited about it because I thought that my phone would charge ridiculously fast because of the added output, but I remember reading that 3.0 uses extra pins and those pins account for the added voltage and bandwidth of the cable - we don't have those extra pins when you step down from 3.0 to 2.0, so we lose the ability to charge devices faster as a result. I don't know if I actually proved that theory, but after I read up enough on it, I thought I just didn't have to with that knowledge..... again, correct me if I'm wrong, I've got a lot of 3.0 gear here!!!
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There are indeed extra pins in the USB3 standard but these are to transmit data only. The original USB2 data pins are only there for legacy support and USB3 transmissions use the extra lines. There's still only the 1 VBUS pin which supplies the +5V power. There's also no harm in offering higher current on the connection as a device will only ever draw as much current as it needs until it tops out the supplier, not the other way round
EDIT: Another solution could be to use a splitter cable (common with 2.5" drives)so you can draw from 2 ports, but with a micro connector. I've never actually seen one with USB micro but a quick look on ebay says they do exist
nsaia said:
Same thing here. I purposely drained my battery on the first use. Plugged the usb cable into the PC and nothing. Same blinking green light with no response. I also thought I'd have to return the phone. Then for S & Gs I plugged it into the wall charger and it came to life. Once I got the battery charged a little bit I plugged it into the PC and it started to charge again. Don't know why, but it worked.
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Hi, can I know that when you plug it into the wall charger, is there any light on? Mine has no light on when plug to wall charger. But I can get the light green when plug into PC USB. Can you share that?
cscmf99 said:
Hi, can I know that when you plug it into the wall charger, is there any light on? Mine has no light on when plug to wall charger. But I can get the light green when plug into PC USB. Can you share that?
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This is the exact same issue that I am facing now. Did you ever manage to find a solution for this problem?
atrix 4g not coming on
Is there any real fix to this issue i have search high and low and all i am seeing people talking about the battery id dead ... i have two battery that is fully charger and the phone still not coming up.
Hi all, sorry that im posting after two years ago but i am facing exactly the same problem, but i plugged it in my USB port, wich i think its a usb2, and i got the screen on but the cellphone did not say charging instead of that was connect your charger, and it was lower than 3% then it turned off. What can it be a solution??
None of the avobe solutions worked?
Which rom/kernel are you using?
I too have this same issue. My Atrix won't come on. I have 2 of the same phone. I tried the charger and cable from both phones. Neither work. When I first plug it it, the green light comes on for a few seconds then it goes out. I even opened the phone and removed the battery. Used a voltage tested and found my battery has 3.7 volts. Thats almost 100% charge. So it not a problem of power. I plugged the phone to my computer and same green light for a few seconds then gone. Won't do anything. No battery display or anything. I even did the simulated battery removal procedure. Didn't work. Is there anything else I can try? Can't get to recovery mode without display unless someone has a fix for that?
So I pay £45 a month for my Samsung galaxy mega 6.3 I've had it for a month and a half now and its a lovely phone, works well and everything, however all of a sudden I plug my charger in and it constantly flicks between charging and not charging (the little lightning bolt symbol appears and disappears constantly) whilst the cable is firmly plugged into the phone, this is when the screen started to flash at me and click on things I haven't touched , the most common thing it does is switch on driver mode , the back and options button flash at me and the screen switches on and off rapidly, I've reset the phone and tried a different battery and still the same result, its not as bad now, when I put the charger in this time the screen doesn't go weird it's fine its just my phone will charge but after 5-10 minutes it will stop charging again and I have to go and unplug it and plug it in again, this is seriously annoying so is it a malfunction with the phone? Is It something I've done? Is there an easy way to fix it? I need help please!
Is that the same when you charge your Mega through USB cable from PC? If yes, then it is phone's hardware problem, but if NOT, I would suggest to change charger.
Charging from PC is also possible, but the charging current is about 1/4 th of current from dedicated wall socket charger - the phone is charged although much less intensively.
Nominal charging current from wall socket charger is approx. 1.9 amp so if you need to find new one, choose wisely and accept only charger with 5V 2A specs.
I have a strange charging/usb problem on my phone. Any help will be appreciated.
When I restart the phone and plug in the charging cable, it charges normally. When I disconnect the charging cable, I hear the sound which notifies that the cable is disconnected, but the "Charging device from USB" notification does not disappear (the charge animation next to the battery icon disappears). When I reconnect the charging cable, I hear the sound which notifies that the cable is connected, but the phone does not start charging.
In the meantime, the phone's connection to the computer works. And when the phone is switched off, if I unplug and plug in the charging cable, it starts to charge at every turn.
I tried different chargers and charging cables but the result did not change.
I tried it with a brand new charging board but it didn't make any difference.
I tried with global rom, eu rom and a few custom roms, the result did not change.
warg6 said:
I have a strange charging/usb problem on my phone. Any help will be appreciated.
When I restart the phone and plug in the charging cable, it charges normally. When I disconnect the charging cable, I hear the sound which notifies that the cable is disconnected, but the "Charging device from USB" notification does not disappear (the charge animation next to the battery icon disappears). When I reconnect the charging cable, I hear the sound which notifies that the cable is connected, but the phone does not start charging.
In the meantime, the phone's connection to the computer works. And when the phone is switched off, if I unplug and plug in the charging cable, it starts to charge at every turn.
I tried different chargers and charging cables but the result did not change.
I tried it with a brand new charging board but it didn't make any difference.
I tried with global rom, eu rom and a few custom roms, the result did not change.
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my problem is pretty much the same, when i plugg the charger it notifies normally that the phone is conected (LED & sound) but only charges for 1 second and then stops charging (still conected), u tried differrent chargers and stills the same, but sometimes charges normally, and when it does, just until 80%, any idea?
Eduardoblowy said:
my problem is pretty much the same, when i plugg the charger it notifies normally that the phone is conected (LED & sound) but only charges for 1 second and then stops charging (still conected), u tried differrent chargers and stills the same, but sometimes charges normally, and when it does, just until 80%, any idea?
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I don't think your problem is the same, because mine doesn't stop charging and fully charges. Only stops charging if I unplug and re-plug the charging cable.
Your problem sounds like a bad battery. Did you try to re-plug your battery?
Ok so I started having a weird charging issue with my Xperia Z2, a few months ago when I plugged the phone in to charge and noticed it was constantly showing it was charging and disconnecting non stop (basically this here Xperia Z2 charging disconnect)... first thought was maybe my usb cable (original Sony cable) was buggered but nope, plugged in my Xperia Z5 on the same cable and it charged fine, so I tried my magnetic charger on the Z2 and nothing, no charge at all. Eventually when the phone died completely then I was able to get it to charge but not without some issue, when plugging in it would still do the same thing, charge and disconnect constantly, it would take unplugging the cable and plugging it in again a few times till the phone would eventually charge and even though the charge would show 100%, when I turn the phone on, the battery percentage would vary anywhere between 80%-95% and it would discharge very fast.
I figured it may have been my battery as I have been using the phone with an expanded battery since like 2020 and thought maybe thats it for the battery. Eventually got around to getting a new battery this weekend and the phone still does the same thing but its a bit different now, connecting it with my Sony cable still did the same thing when connected to the wall charger, charge and disconnect constantly. Then I thought maybe it could be a software issue so I connected my phone to my PC using a different usb cable to copy some stuff to my PC before resetting the phone to see if that helps...connected it and it was charging...so I take my Sony cable and connect it to the PC with that and it was charging...unplugged the cable from the PC and plugged it into the wall charger and it was charging and disconnecting again. Plugged it into the PC again and started charging. Tried the other usb cable with the wall charger and it did the same constant charging and disconnecting. I know the wall charger is working fine as I am charging other phones on it too with no problems.
I try a third usb cable on the wall charger, this is a real cheap low amp cable, my Z2 starts charging with it almost normally, painfully slow but it was charging. Now I say almost normally because when it charges to around 90% then it starts doing the constant charge and disconnect again. Also the battery doesn't discharge as fast as it was doing before but still a bit fast.
I want to try flashing a new rom, stock and custom to see if any of those might work.
Would any one have any idea of the issue or experienced anything similar and was able to fix it? Any help any one
In the past I had a similar problem, try to clean the Usb port on phone and try again.
Kindly regards
I remember reading something about the live kernel being involved in charging. It makes sense for this to break charging while completely empty. To charge at full speed you need the kernel to be running, but to get the kernel running you need power, the trickle charge you get without a kernel isn't enough to keep up with the boot process, so you end up in a loop of no power. I have not tested if another kernel fixes it, but it is currently broken on my device.