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Hey all,
I am hoping somebody will have a solution to my problem as it is driving me mad.
I have an 02 XDA Atom Exec & am on the T-Mobile network in the UK & I am unable to connect to the T-Mobile GPRS service.
I have put in the correct setting but for some reason it keeps trying to connect then eventually come up with a notice that Cannot Connect & that the answering modem has disconnected.
I do not understand what this means & by the sound of it neither do T-Mobile customer services, but understandly maybe as they don't do it!!!
I hope one of you guys can help me with this problem.
Thanks Guys.
can you check with another sim card?
maby different operator?
If you will have same problem, the source in GSM module, otherwise, go to your operator.
hi, i have the same problem with my atom on UK Vodafone, it says it connects fine, but then cant locate any web pages or anything like that!
Hi,
I have tried with my vodafone PAYG sim card with the vodafone settings & it works fine, but still having problems with my T-Mobile sim.
I think I may have to phone customer service again & try get a solution from them otherwise I will cancel the web & walk & just keep the free minutes.
Spuddle, I have tried with the Vodafone sim & mine worked fine, Are you sure you have the Vodafone settings on there???
im sure i have, because it will connect, and says connected, just when i go to ie it keeps saying any web / wap page cant be located.
where did you get the settings from??
thanks!
I got the settings from http://www.filesaveas.com/gprs.html.
Let me know if they are the same settings that you used, If it saying that it was unable to load up the page do a reset ot try closing down running programs & try again.
its still not working!
I have just got a T-Mobile account with the Web'n'Walk and I am experiencing the exact same problems.
I have used my Atom Exec on Vodafone AU, Vodafone UK, O2 UK and they all connect straight away. (and when the SIM is inserted there is a G in the top next to the telephone signal strength)
But as soon as i put in the T-Mobile SIM in the G is no longer there and it is an X and when i try to connect i get the error:
Dialed:general.t-mobile.uk
The answering modem has disconnected
Version:
CMOS:55.44
ExtROM:EX0033
Hardware:C1
Radio:R060711N_MN2ARC_RS00013
ROM:20060721B1WWE
faulkss, That is exactly the same message that I get.
Have you tried phoning up T-Mobile at all???
Yeah like 5 times!
And I have even gone in to a T-Mobile store...
They have nothing at all!!! They all say that the settings are all correct, my SIM is GPRS enabled, and that there is nothing that they can do.
I have put my SIM in an MDA Vario and it works like a dream???
So last night I was going through the registry on the MDA and looking for keys that I did not have and then manually entering them... but still no luck.
I am guessing that there is some setting somewhere that the SIM is looking for and does not find, hence the X instead of the G.
To be honest I think that I am in a little over my head.
But I have just signed up to this so that I could use Push email, and it is like 5 days into a 12 month contract, so I really want to get it to work!
Steve
Well I have called them again, and they have no idea and really don’t want to find out why as they have never heard of the ATOM Exec (poor them as they are missing out).
So I have just cancelled my contract with them, and since I have only had it for 5 days there is no penalty.
I am going to sign up for an O2 plan and add the blackberry (£10) option on it.
It might be an extra 10er a month on the T-Mobile plan, but at least I will have everything that I want.
Steve
Yeah, good on you!!!
If T-Mobile can't be arsed to help you they do not deserve the money you would have given the.
The only thing is that I am on 18 month contract with about 9 months remaining, so the choice for me will be to either sell the Atom Exec ( even though I love it!!!) or go back to my trusty MDA Vario.
Decisions, Desisions!!!!
I have until monday when i send it back to get it working... and i have been looking on the msdn site at programming different settings in the regitry...
if i get it before monday i will let you know
Steve
Thanks dude.
did not get it to work which is a shame!
I am sure that it is to do with the settings within the registry, but no matter what i tried nothing seemed to work.
Sorry
Steve
Thats cool dude, at least you gave it a go.
Did you cancel your T-Mobile contract???
yeah ... in time no to have to pay anything
I had problems twice connecting via GPRS. The latest one on the imate JAMin (HTC Prophet). I had to delete the GPRS modem and created new one with different name but same settings and it worked. Good Luck.
it works fine on an imate jam ... it does not work on the atom exec's
Hi folks, can anyone please help me with this problem?
My brother in law has asked me to look at his S740. He has tried several o2 SIM cards (UK) in this phone but always gets told there is no signal.
Not only that, but there is a symbol where the strength meter should be that isn't documented in the user guide.
He has also tried my o2 (3G) sim and a Vodafone sim, both UK.
Any advice gratefully recieved. We have tried several hard resets also.
Thanks
This means it's looking for signal. My guess: Still SIM-locked?
.-ombre-.
Jerry-S said:
Hi folks, can anyone please help me with this problem?
My brother in law has asked me to look at his S740. He has tried several o2 SIM cards (UK) in this phone but always gets told there is no signal.
Not only that, but there is a symbol where the strength meter should be that isn't documented in the user guide.
He has also tried my o2 (3G) sim and a Vodafone sim, both UK.
Any advice gratefully recieved. We have tried several hard resets also.
Thanks
Click to expand...
Click to collapse
Not sure if it's SIM locked as there is a menu to select which carrier to use.
It reads the SIM correctly and sets it all up for o2, but just doesnt get any signal.
Does anyone know where the GSM antenna is on these? Maybe its a bad connection.
UPDATE:
I've had a mail back from HTC that recommends I send it in for repair, lol.
Now do I take it they are robbing buggers or do I take it that the icon is an indicator of a hardware fault??
Hmmmm, dilemma. lol
Are there any more suggestions on what it may be?
Has anyone successfully taken one of these apart?
it may be because of a hardware error...try to connect to a wifi network...if it impossible to find a wifi network then it is due to a harware problem.Most likely because the FR coaxial cable is out of its possision...download the service manual and see how to fix it.
sasiskas said:
it may be because of a hardware error...try to connect to a wifi network...if it impossible to find a wifi network then it is due to a harware problem.Most likely because the FR coaxial cable is out of its possision...download the service manual and see how to fix it.
Click to expand...
Click to collapse
Hi sasiskas, it conects fine to my wireless network at home. I take it from your response that the cable serves a double purpose.
I downloaded the service manual so I could take a look, but only got as far as removing the 4 screws at the back. lol, I couldn't figure out how to get it off, lol
I'm still stuck at the assumption that it is indeed SIM locked, and so will try to find a suitable card to try out.
Jerry-S said:
Hi sasiskas, it conects fine to my wireless network at home. I take it from your response that the cable serves a double purpose.
I downloaded the service manual so I could take a look, but only got as far as removing the 4 screws at the back. lol, I couldn't figure out how to get it off, lol
I'm still stuck at the assumption that it is indeed SIM locked, and so will try to find a suitable card to try out.
Click to expand...
Click to collapse
Try contacting with your phone's provider (shop,e-bay seller whoever it is) and ask him details about the sim.Good luck.
hey
im getting the same issue on my girlfriends rose
the hardspl is out now and i have tried to flash the rom to see if this helps but nothing as of yet, it could be the radio rom its self as i have a touch pro and when i first got it it was the same till i flashed a cooked rom onto it, its now working fine for me,
if i find out how to fix this i will leave ya a post
stone81 said:
hey
im getting the same issue on my girlfriends rose
the hardspl is out now and i have tried to flash the rom to see if this helps but nothing as of yet, it could be the radio rom its self as i have a touch pro and when i first got it it was the same till i flashed a cooked rom onto it, its now working fine for me,
if i find out how to fix this i will leave ya a post
Click to expand...
Click to collapse
Thanks. I have tried the same but just keep getting a vender ID, (lol spelling), error.
I would appreciate any input whether you have success or not, it just may spark an idea off.
I cant get in touch with any sales or provider as it was gifted to my bro in law. He's not that bothered about it but would like to have it working if he can.
Thanks folks.
Hey! I think I know the solution to your problem...I had exactly the same problem when I hardReseted my phone.
Go to "Start-settings-Phone-Band Select"
and then select
1.Network type : Auto
2.Band Type : "Euro" if you live in Europe, "US" if you live in USA , or "Japan" if you live in Japan.
Good luck...Let us know if it worked!
sasiskas said:
Hey! I think I know the solution to your problem...I had exactly the same problem when I hardReseted my phone.
Go to "Start-settings-Phone-Band Select"
and then select
1.Network type : Auto
2.Band Type : "Euro" if you live in Europe, "US" if you live in USA , or "Japan" if you live in Japan.
Good luck...Let us know if it worked!
Click to expand...
Click to collapse
Yes that is a good suggestion because the phone will display that icon if it can't find a *usable* network, be it that the SIM doesn't allow it or if the bands don't match the selection on the phone or the bands are not usable by the phone hardware etc.
I would suggest downloading & running HTC Field Test (fieldtest.exe) with & without a SIM installed, with each network & band setting & see if it shows any towers or signal. (Normally you want Auto for both but you may not have that option or you might prefer to set to a KNOWN working band to conserve battery & minimize searching) If should show something even without SIM or with SIM lock because it's supposed to support emergency calls either way. If it shows signals with SIM but you still have same no service icon then it's likely SIM locked (although the phone should alert you to that fact) so odds are the phone hardware, rom or settings do not support whatever signals are available to you. (Btw if field test shows N/A for all the values you need to app unlock your phone)
Hope that helps.
Bill
can you share a link with HTC Field Test?Thnx
Search is your friend.
http://forum.xda-developers.com/showthread.php?t=393781
Hey all I'm having a very similar problem.
Had my HTC for some months now but in the past few days I've found that my network signal is becoming very unpredictable.
I'm also on O2 and I used to have a pretty contstant H (I presume HSDPA) connection.
Howeever im finding now the phone with go from H to 3G to GPRS to E to no signal in the course of 5 mines and round and round again!
Its very annoying as it means I cant make / received calls or texts fluently and even cut me off on a phone call too.
However usually on phone calls it will keep me connected ok till I hang up and then go to no signal.
I've checked the wireless and it is picking up networks..
Any other suggestions? I will try the field test tomorrow...
PS I know its not the network as my work blackberry is O2 and is not having this issue..
Cheers in advance!
Well, just to close my input on this thread.
I tried various ROM's available from this site and none worked.
I did try the band selection settings but still a no go.
I did have limited success but overall, nothing. The phone has now gone back to the person who asked me to look into it and to my knowledge he is going to sell it to one of these phone reclaim companies.
I did check and one place, I think through the post office, is offering £80 ish so not bad I suppose.
Anyway, thank you to all who have made suggestions and wotnot. Personally I'm still happy with an old Nokia 6300 and my Wizard (Mini-S)
Thanks folks.
Hi,
I've had my SGS2 now for around 2 months and thought it maybe be a firmware bug, but have recently upgraded to the latest via Kies which is KE4 and still notice from time to time that the my 3G just wont work.
If I try and access anything via 3G for example webpages you just get page cannot be found, but strangely enough what I have noticed the is H symbol will have a Green UP arrow active but nothing ever happens. In order for me to fix it I have to disable 3G via apndriod and then turn it back on again, as soon as this is done the 3G works as normal. Does anyone know of a fix for this?
I'm on the O2 network if that helps but I think its more than likely a bug with the firmware/phone.
Cheers in advance.
Davey
I've noticed it happen once or twice... but I just hold the power button, and then de-activate and then re-activate the connection from the popup menu. Sometimes when it has hung it can take a fair while to kill it after de-activating as well. But its literally only happened 2 or 3 times in the whole time I've had it; I've had catastrophic battery drainage more often which is a lot more annoying.
I've had the same issues on my phone aswell. I just got mine back from the repair shop and the problem still remains. The guys on the repairshop said it worked fine when they had it, but now its the same again. I dont know if it is my network operator who has problems with my phone staying online or what it is. But its damn annoying, I to have to disable / re-enable the 3G connection for it to start to work again.
I've yet to find a fix for this.. I'm on a network called OneCall, in Norway.
Any tips would be great
I had the same problem when I disabled fast dormancy.
Hello. Since about a week ago, I have this problem PERSISTENTLY. My phone is 3 months' old, I bought it new and unbranded from a store in town, and never rooted it. Only thing I did was upgrading the firmware through kies to the latest version available in my contry (KE7 if I'm not wrong). I have adroid version 2.3.3.
Well, I have found no solution to this problem that is absolutely unbearable.
I shall get rid of this phone as soon as I can because I am really annoyed by discovering problems after problems. I never had any iPhone, but I will try buying the iPhone 5 when it comes out. Hopefully it will work better. After all, it can't be so difficult to make a phone better than this one!
By the way:
I have 2 contracts with vodafone, one on this phone and.the other on a Nokia n95 8GB. Tried swapping the sim cards. Reault is that after the swap on the nokia there still are no problems whereas the SGS2 is still hanging on 3G and H.
So it isn't a problem of the operator, neither it is a problem of sim cards (also because they are different, one is 32k and the other is newer, and 128k).
Now, before throwing this absolute crap of a phone out of the window, I'd like to try a factory reset. But the question is: will I have to reinstall feom scatch every single app, after the reset? Is there a way to back up allbthe installed apps and easily reinstall them, without rooting the phone? I absolutely don't want to root the phone because I'm pretty sure I will end up selling it and so I don't want to loose the warranty.
Sent from my GT-I9100 using XDA App
Factory reset will mean you lost all data, everything on the phone that you dont backup.
But that might not fix it, your best bet is to try a newer modem, as its more a modem issue not a rom issue.
Thank you, veyka.
I just seem to habe found the solution! I disabled fast dormancy by dialing *#9900# (there's a hidden menu).
So far it's working great! It appears that my mobile network is not optimised for that protocol, therefore it must be disabled im.order to get proper internet connection.
So... anybody with this problem, try dialing *#9900# and tapping on "Disable fast dormancy" it is a fully reversible action (just in ca se...). Im fact, it cam be re-enabled at any time from the same hidde menu.
POST NOTE: No. This doesn't work. I spoke too soon...
Sent from my GT-I9100 using XDA App
This problem has been around for a while and I read somewhere that Samsung said they were working on a fix for it. I have had the problem from day 1 and it still does occur with Fast Dormancy disabled. I don't know if some of the newer Firmwares have fixed this or not. I am running official UK KF3 Firmware.
In fact, the fast dormancy trick worked only foe a short time. Now I'm back on wifi. What a disaster of a phone.
I talked to my network operator last night. They told me to go to settings->wireless and network->Mobile networks->Network operators and set it to manual, instead of automatic.
After this it seems like the problem wanished, but it might be just for now. Will test for a few days and come back to this!
Hey this is certainly a good suggestion! Maybe when signal is poor the phone starts searching for other networks and drops the connection. Good point indeed. I will make some trials as well.
Cheers
In the past 2 weeks or so I've had nothing but no end of data disconnections on my Galaxy S2. Simply put it I am constantly loosing Internet/Data connection, sometimes it will disconnect 6 times in a span of 30mins and quite surprising this has only happned in the last 2 weeks. All other functions on the phone work fine.
On the phone when i am on data/internet on the top of the screen there will be a small 3G symbol and next to it two small arrows (orange and green flashing). All of a sudden that will go off, phone will say something like "no internet connection" wait say 30 secs and it all come back on again, than on the net for 2 mins or so and bang off again, just ona dn off constantly.
Some points
1. I dont think upgrading the firmware will fix this issue at all, why because
when I got the phone new I never encountered this probelem and I still
have the same firmware in it.
2. My phone was bought through a company called Crazy Johns here in Perth
Australia, but they use the Vodafone network.
3. Could this be a network work i.e Vodafone problem.
4. Would a data hard reset of the phone fix this problem
Thanks
Albinoni said:
Some points
1. I dont think upgrading the firmware will fix this issue at all, why because
when I got the phone new I never encountered this probelem and I still
have the same firmware in it.
2. My phone was bought through a company called Crazy Johns here in Perth
Australia, but they use the Vodafone network.
3. Could this be a network work i.e Vodafone problem.
Always possible test near Voda mast
4. Would a data hard reset of the phone fix this problem
It might and is the first thing a service centre do .
jje
Click to expand...
Click to collapse
Try a different radio to see if that fixes the issue, you can always revert back to stock.
Otherwise see if vodafone are having network issues, usually you can check for these types of issues on their website, lastly if all fails take it in for repair.
oK how do I try a different radio ?
I dont want to root the device as its still under warranty.
How about a data reset ?
Modem thread .
Modems
http://forum.xda-developers.com/showthread.php?t=1131950
Data /factory reset is what service centre does first .
jje
Ok re the data reset I can do that myself, which I thought would be more convenient and will save me taking it in to the service centre.
Hi All,
I've been a visitor to XDA for couple years now and greatly appreciate the people who post here who have helped me to custom my Galaxy SI, SII & SIII with generally no issues. I've had my SIII for about a year and a half now running CWM & CF root with either Darky's ROM or a Nightly build of Cyanogen Mod.
Since moving to a new house (few weeks ago) the signal on my handset drops as I make/receive calls. I assumed initially it was just the signal in the area and as I had been running a non-stable build I flashed a full release to be certain. I chose Delta ROM initially but have since flashed Darky's, Delta (again), Cyanogenmod (Nightly, stable, unofficial 11), multiple different Modems when running CM (area specific, model specific & the emergency one for EFSv2) and followed the guide to reset to stock (unroot, official recovery, reset counter & stock ROM) none of which has helped.
To be specific, I can use the Wi-Fi, 3G, send texts and use apps which use 3G to send texts (MightText); which to me (Novice at this stuff) seems to indicate that the 2G & 3G functions of the phone work. Yet still as I make a call, or receive one, I do not hear ringing, person speaking or any form of buzzing; this applies if I use the phone as normal, the speaker phone or a handsfree set.
Roughly 30 seconds into the call the network drops (signal bars go empty), the phone call displays 'Out of Network Area' or some such, the call ends and the phone returns to the home screen where roughly a minute later the network reconnects and I can use 3G again, send texts etc. as above, except still cannot make calls.
I don't know if it has any bearings but on Cyanogenmod the time before the network drops is around the 45-60 seconds mark, all other ROMs disconnect at around the 30 second mark and my GF has an S4, on O2 as well, and the signal on her phone has been temperamental lately, but has not shown the same problem, she is running Stock firmware without root etc.
If I had to replace a component instead of sending off to service centre, how difficult would that be?
Thank you in advanced,
Martin
If it still has the same issue with full stock rom then it's hardware, motherboard/antenna etc. Unless you often dismantle and successfully reassemble mobile phones it isn't recommended to try yourself.
Samsung give two year limited warranty, worth trying with service centre after resetting counter.
Sent from my GT-I9300 using Tapatalk
boomboomer said:
If it still has the same issue with full stock rom then it's hardware, motherboard/antenna etc. Unless you often dismantle and successfully reassemble mobile phones it isn't recommended to try yourself.
Samsung give two year limited warranty, worth trying with service centre after resetting counter.
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
Yeee I had a look around alot of forums for similar issues but could only find posts where there was no signal at all or playing up due to modem etc.
In desperation I opened dialogue with an O2 Guru who said hardware, but just seemed very coincidental to have happened when we moved =/
Thank you for confirming though worth a shot!
Martin
You moved so you may not have the same signal strength .
You need to work out if it is the network or the phone .
Try another phone in your location with your sim .
Test your phone next to an O2 mast .
Wipe phone flash stock rom for your network and test .
JJEgan said:
You moved so you may not have the same signal strength .
You need to work out if it is the network or the phone .
Try another phone in your location with your sim .
Test your phone next to an O2 mast .
Wipe phone flash stock rom for your network and test .
Click to expand...
Click to collapse
The O2 Guru I spoke with said the signal at my home address should be OK, my GF has an S4 on O2 and although a bit crackly, her phone functions works and I have my SIM in a temp phone, a Galaxy Ace, which has also been working fine in the area.
It's a good idea to test closer to a mast, I don't know where the nearest one is to be honest, is there anywhere I can find this out?
My phone is currently flashed back to stock, that's recovery, ROM, counter, modem (I believe) etc. followed this guide to do so:
http://forum.xda-developers.com/showthread.php?t=2323847
What boggles me is that the phone is able to send texts, use 3g and search for different networks to 'register' etc. but the phone call disconnects. I would have thought that the same component which connects to network to send texts would connect to make calls? Is it possible that where I am in a weak signal area, the phone has damaged the component by increasing the gain by too much/for too long? If so is that because there was custom software or would the settings for this component be the same as stock?
Bit concerned about sending it off and the possible questions/costs associated with this sort of thing. This is the first time I've had a phone which has a hardware fault, all the other times a phone has played up its usually due to the software which can be flashed using any number of methods found on this site.
What a frustration, sorry to ask so many questions, just at a bit of a loss as to what to do with it now!
Thanks,
Martin
In a weak signal area your phone has to output 10x the signal strength to maintain voice call, which it probably didn't have to before. Data and text use much less power, hence why they still work. To test just find somewhere with full bars strength, maximum ASU value in settings, about, status.
It sounds like a high resistance gap somewhere, it gets hotter during use until it breaks the connection - then cools to join again.
Just make sure you describe the fault correctly and it should be repaired.
Sent from my GT-I9300 using Tapatalk
It's a good idea to test closer to a mast, I don't know where the nearest one is to be honest, is there anywhere I can find this out?
GOOGLE O2 network check see O2 forums .
Modem
ReFlash modem pls