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Hello,
I recently acquired an i-mate and before doing anything, decided to perform a ROM upgrade. It started with ROM version 1.66.00WWE and Radio version 1.10.00. I followed all the instructions on the clubimate website. The ROM upgrade (Step 1) went well, until I started the English Language customization (step 2). That program froze on my computer and left the i-mate in bootloader mode, even before starting the Extended ROM upgrade for the customizations. When trying to upgrade the main 1.72 ROM again, it gets stuck at the Radio Stack Upgrade (to version 1.14) at 14%, then either exits with no message (Win XP), or gives a Radio Stack Upgrade error message (Win 98 ME). The phone meanwhile says that it is perfuming the radio stack upgrade and to please wait. Waiting for an hour yielded no change. The following is the log file entries of the part for the Radio Stack upgrade:
03:06:42 Connection with USB
03:07:52 Begin Stage 4
03:08:22 Radio Erase retry 1
03:08:59 Radio Erase retry 2
03:09:15 Stage 4 Complete
03:09:15 Begin Stage 5
03:09:15 Write block1
03:09:26 Write block2
03:09:32 Write block3
03:10:08 Radio Update data retry 1
03:10:16 Write block4
03:10:24 Write block5
03:10:32 Write block6
03:10:40 Write block7
03:10:49 Write block8
03:11:25 Radio Update data retry 2
03:12:01 Radio Update data retry 3
I tried many times, but get the same result. I followed all advice on this forum and searched all over for solutions, from getting the device into bootloader mode (power button + action button + reset), making sure that my PC does not have any other USB device connected, that the only programs running are the upgrade utility and ActiveSync 3.7.1, etc.
I also notice it takes approx 1 hour from start of upgrade until the Radio Stack Upgrade, instead of the advertised 30 minutes. Someone mentioned that this Radio Stack Upgrade problem may be caused by a security feature on the Radio Stack ROM preventing the installation of older versions. However, I am installing the newest (ver 1.14), so this should not be a problem. With a hunch, I decided to try the English Language Customization (1.72.800) upgrade again, and the extended ROM upgrade worked, but still no Radio Stack. So now I ave everything upgraded, but a blank Radio Stack.
Now when performing a hard reset, I get the blue screen with "i-mate" written on it. In the bottom right only the version of the ROM "D 1.72.00 WWE" is shown, but it says "No GSM" right above it. It takes approx. 15 minutes to boot (with blue Bluetooth LED flashing), then goes through the screen alignment and intro procedure. After that, it installs customization and boots again. It takes another 15 minutes to boot and the phone functions only as a PDA. Even a soft reset takes 15 minutes (with Bluetooth LED flashing). I tried upgrading again after that, but no use. Going to "Device Information", I see the versions of ROM and Extended ROM, but the Radio and Protocol are blank.
I tried phased upgrading, where I would include the main ROM upgrade file into to the directory where the archive was extracted, then extended ROM, then radio stack. Everytime the radio stack upgrade failed (i.e. stuck at 14%), I would try to upgrade that part only, since all others upgraded successfully.
I am really out of options. Any help would be highly appreciated.
Thanks!
I asked Carrier Devices (clubimate) about this step 2 because on the official download page all I saw was the step 1, no step 2 and no link to download.
The answer I got was there is no english customization 800, only a beta. The customization or step2 would be presented for arabic or telstar etc based on your IMEI # not for english it is contained in the first .exe
So you MUST have got this 800 customization and maybe the main upgrade from on here because it was never on the offical download page. Only the BETA from the FTP which some hacked into on clubimate and posted on here.
Go to the official download page on clubimate (register if you havn't) and dowload the official .exe upgrade (one file) and see if it will run. Don't get it from here.
RUU172126WWE_imate.exe
Hard reset a couple times and that should be it. The upgrade does take a LONG time to do.
If that does not work, you might have to do a warranty repair, I would use the online chat support on clubimate, just watch for when they are online and ask. I don't think you can just flash the radio portion.
I find 1.72 VERY stable and fast. Good luck!
Hmm.. All files were downloaded from the official clubimate website (I had to register in order to download). Talking to customer support, they were aware of the Step 2 customization file on their site (they recommended it, too). I doubt I downloaded hacked ones.
Still a loss on what to do, other than take it to a service center, that is (anybody do that? was it expensive? took too long?).
I tried a suggestion where I extracted the Radio Stack ROM upgrade file from version 1.66 and installing it separately. Still stops at 14%. I also tried a full reflash back to 1.66, but also same result. Took it to an i-mate service center nearby, was surprised that they didn't even know how to put the i-mate into bootloader mode (I had to show them)! All they could do was try reflashing using the same utilities we use (still no luck). They said that anything more elaborate would require sending it to Dubai. So much for "service" center. So, no luck there, either.
Also tried to reflash to the orginal 1.00 ROM with 1.05 Radio: The upgrade utilitiy that came with that version won't go past the small "please wait...." screen. Just sits there.
Really sad. I didn't even use this phone (figured that the best start is to perform a ROM upgrade). I'm not that impressed with how fragile ROM upgrading is (and I am careful with using only official releases). I thought after the Wallaby, things would be more robust. Maybe I shold dump this thing and get an HP h6300 series.
Note that I managed to successfully upgrade to 1.72 at least once. It was only when trying the 1.72.800 customization did things start to go south.
Also, does it matter whether the SIM card is in the phone or not while upgrading? Instructions are not clear, although they did mention that the phone will behave as if it is out of area.
Another question (desperate and a long shot, maybe stupid), Do SIM cards from say T-Mobile have an effect on i-mate phone Radio Stack ROM (i.e. lock it, etc.?)
ANY help would be appreciated!
i-mate and bootloader
I just got to see the problem as I am going through the same search for answer. How to get to the stage of bootloader? Somehow I feel that the device has crashed: While I was trying to install the upgrade RUU172126WWE_imate, my laptop, and for some odd reason, shut itself down, then auto restarted. The i-mate from that point on did not respond and in fact all lights on the device went blackout. I tried soft and hard resets but to no avail. I even removed the battery for several hours and when I re-installed it, all what it gave me was the word i-mate (but no backlight). Any advise on how I can get the device functional again.
Thank you.
Put your device in bootloader (press the Jog button and the Power button at same time and press the reset switch). Place it in the cradle and re-run the upgrade. That should work OK.
Jog
Thanks for the quick reply.
Power and reset button I know, but I am not familiar with the Jog button on the i-mate (Pocket PC PE). Appreicate your help.
Its the multi-directional button in the middle at the bottom. Press it straight down.
my first post and contribution.. hopefully it would be alot of help to other people..
this is the official IMATE 1.72 ROM...except that it was encoded to work with O2 XDA2 units
added the O2 splash screen to retain the O2 bootup image -just load O2.cab into your XDA2
the upgrade utility shouldnt show you any more country ID error for O2 XDA2 units.. if there are problems.. holler me ASAP!!
feedbacks would be nice, coz i would like to make upgrades for other Network providers as well..
Thanks for that.
Can you show me a step by step guide on how to upgrade O2 xda 2 1.60.WWE version to this?
Thanks again.
ok... im not an expert yet, coz i just had my XDA2 for a week, but i do enjoy tweaking and playing with it.. besides, the knowledge i gain thru reading this forum is more than enough..
ok.. here goes..
1. create a full BACKUP your XDA2.. (but i dunno if this is helpful should you fail to upgrade your ROM)
2. download the above file and extract it.
3. you should see it extract 7 files.
4. put your xda2 in the cradle connected to the PC
5. run HimaUpgradeUt.exe
6. wait around 30-60 mins. then follow the procedure as shown on your computer. (a hard reset would be required)
7. after the upgrade is done, you should see the IMATE screen upon booting up (instead of the O2 bubble screen) if you wanne be extra sure, check your XDA2 version.if everything is ok, then you should have upgraded it correctly
8. if you want to revert to the old O2 splash screen during bootup, then copy O2.cab to your XDA2 and run it there. Do a soft reset, and voila, it should be back to the old O2 bootscreen.
I suggest that you contact your NETWORK PROVIDER because you will need to manually configure GPRS, MMS, and INTERNET settings on your xda2 after doing the upgrade.
WARNING: i wont be held responsible or liable for failed upgrade of your unit. Please understand that by agreeing to upgrade your XDA2, you are taking full responsibility of whatever untoward incidents that may occur to your XDA2. Flashing the rom might lead to DATA LOSS, SYSTEM MALFUNCTION, and even DEVICE MALFUNCTION.
but.. the rewards of upgrading it is sweet!
Many thanks for all of these description.
BTW, how do you feel the upgrade?
What you really get from this?
Can you share with us?
Thanks again.
Cheers mate.
i dunno, im just a week old newbie in using XDA2 :wink:
i just enjoy tweaking the XDA..so far, no problems here.
My xda2 currently is 1.66wwe. after upgrade to 1.72wwe, what's the different between it? anything increase? sorry because i'm a new bird
did a lil research.. so far, came to this...
The 1.72 ROM eliminates the majority of problems from the 1.66 ROM such as:
Increased battery drain
Device slows down
Bluetooth GPS devices don't work, even with Pocket Bluetooth Tools
Can it be downgraded back to O2 xda2 1.60WWE Rom?
Many thanks.
i doubt that it can be downgraded... i havent personally tried to downgrade my ROM to a lower version.. but there are other threads related to this, and they claim that when they tried downgrading their ROMS, their XDA2 died....
you can try searching for other topics if there are information about downgrading... .so far, i dont have any problems with my 1.72 ROM...
except that there is no running program application which enables me to switch off any running program in the background.. but i easily remedied it by downloading TASKMANAGER.... its quite the same with running programs...other than that, so far, so good.
Error 121 Language ID Error
Hi,
after running HimaUpgradeUt.exe I get the message:
Error 121 Language ID Error (N-2-1-0-1), the ROM image that you are trying to use is not designed to work with your Pocket PC.
I ran ERedit2003 Version 1.2.20 and opened the file ms_.nbf using the password 0x20040305. I saved the file with the different language settings WWE, ENG and GER. Always the problem remains the same.
My XDA2 currently has ROM 1.66.01GER.
Thanks for help.
try to change the operator name , too! or use other hymalaya upgrade files, from other roms!
Re: Error 121 Language ID Error
GentleMan said:
Hi,
after running HimaUpgradeUt.exe I get the message:
Error 121 Language ID Error (N-2-1-0-1), the ROM image that you are trying to use is not designed to work with your Pocket PC.
I ran ERedit2003 Version 1.2.20 and opened the file ms_.nbf using the password 0x20040305. I saved the file with the different language settings WWE, ENG and GER. Always the problem remains the same.
My XDA2 currently has ROM 1.66.01GER.
Thanks for help.
Click to expand...
Click to collapse
hi, i tried encoding with it again.. please download it, replace the other files and try if it still gives you errors or not. thanks... ill be waiting for your feedback
Re: Error 121 Language ID Error > Error 120
Waxx said:
hi, i tried encoding with it again.. please download it, replace the other files and try if it still gives you errors or not. thanks... ill be waiting for your feedback
Click to expand...
Click to collapse
Hi,
Thanks. But now I get the message:
Error 120 Language ID Error ( N-1-8-1-8 ), the ROM image that you are trying to use is not designed to work with your Pocket PC. I tried with settings O2 WWE, O2 GER and O2 ENG.
When specifying CDL instead of O2 the error code changes to Error 120 Language ID Error ( N-1-8-8-8 ).
So the problem remains the same
Thanks for help.
Help for beginners: upgrading O2 Xda II to ROM 1.72
New to Forum-sorry to be slow on the uptake. I am trying to undersand how to upgrade O2 Xda II (ExROM 160.50) to ROM 1.72 without losing the machine. Waxx says you need to reconfigure the ISP settings (I assume because they are lost in the upgrade). I cannot find O2 settings for GPRS Interenet and MMS on the net. Talking to O2 is a waste of time.
Does anyone have a step by step description that results in ROM 1.72/Radio 1.18 (or lower if 1.18 still in beta) working on O2 Xda II?
Has anyone reported doing it sucessfully. Have non recoverable failures been reported?
RamyG
Just copy the attached CAB file across to say, My Documents on your XDA, and run it via FileManager.
It will customise your O2 XDA II with all the correct settings.
Once it has done that (and you've tested it works), just uninstall the O2 Active bit and your settings will remain (well they did on mine)
BTW - I upgraded to the new ROM, and have had no problems at all ! Very sweet
Mark
Thnx Mark, just to make sure before I jump in: the steps are:
(1) upgrade to 1.72 using Waxx's attachement (is that the file you used?) (2) follow the procedure you described and I will get O2 customised Xda II (same as where I started) but with ROM1.72 and later Radio Stack. Right?
2 questions:
(a) are the GPRS setting for MOBILE WEB (post paid)
(b) what benefits should I expect from the upgrade? (other than the satisfaction that it succeeded, l if it works?
thnx
RamyG
Yep I used the attachment from Waxx ...
The procedure you mentioned is correct ... I did have a few heart stopping moments after the upgrade because (like you) I couldn't find the necessary settings for GPRS etc .. but the O2 cab file re-installs everything back to what it should be for the UK.
You are prompted to choose relevant settings - in this case you get a choice from either post-paid (MobileWeb) or PrePay ...
As for benefits, people are reporting better bluetooth support, and better battery life. Only upgraded mine yesterday, so can't comment on either yet !
HTH
Mark
Has anyone else had problems charging overnight with the ROM version?
Got Error 120: Country ID error N-8-1-1-1
Hi all,
I am new member here. I did upgrade to ROM 1.72WWE and seems working fine. Because the PDA is idle, I try to roll back to ROM 1.60.44 eng. and got the country id error N-8-1-1-1. I tried to set the regional to English (UK) and English (US) but failed. Any comment? My XDAII is bought from Asia-HK. Thanks a lot.
Chris
Mark thnx for your help. For all those undecided souls I can report that Waxx's ROM 172 upgrade works fine for O2 Xda II. (BTW: it takes 3 times as long to upgrade as they say it does - it's 30 min for each of ROM ExROM and Radio modules).
Mark, O2.cab did not work as exepcted for some reason. When I ran it, it simple created a text file with O2 network config info and did not actually configure the Xda II. The info was correct and a manual config worked first time. Puzzled, I ran the O2 cab again but from another directory. This time I got the O2 spiral (I may have gotten the network configed again I can't know as I had previously configured it manually . The upgrade did lose the O2 dialer screen and reverted to the iMATE one. This is trivial. the Net is full of free attractive skins. e.g http://sourceforge.net/projects/pocketpc-apps/
Mark Peters- I thank you again.
RamyG
I have an Qtek 2020 (bought in Greece).
I had the 1.66 ROM installed and tried to upgrade to the 1.72WWE version dowloaded by the xda-developers ftp site.
In the installation, at the time when the program erases the previous ROM I get the following error message :
ERROR 112 : CE ROM UPGRADE ERROR
To continue the upgrade please :
1. disconnect the Pocket PC from the USB cradle
2. perform a normal reset
3. reconect the Pocket PC and restart the upgrade
tried the above procedure with the same results.
Anyone having any hints?
I had the same, trying to upgrade. Just do as the screen says (i.e.: restart the upgrade). Worked fine for me!! :lol:
done it at least four times with the same result.
The strange thing is that i performed an upgrade already to 1.66 withoutany problems a short while ago. The only difference was that I got the upgrade from my provider intead of xda-developers
I upgraded a TMobile XDA1 got the main ROM upgrade then went and tried to upgrade the radio stack. As I see from the many posts a bad thing to do. But this leaves me with a broken unit. The radio was T310. I can not see how I can solve this problem. I have an SD card, I have a friends German unit with an ENG Rom and the orignal radio which I will leave alone. How can I fix mine?
Thanks
GSM error on Bootload 1.50
Looks pretty much the same as my problem. By pressing the joystick after the error message, I get one step further, but no contact or upload of the ROM. I hope some wise person can supply an answer, :roll:
I have the same problem...
XDA O2 on Wallaby BootLoader v5.15 I see the error : "GSM ERROR"
my pda don´t start good I only see the rom version (3.17.03) and a blue wallpaper of O2..
I already update my rom but it don´t work yet !
Where can I find a GSM rom update? I'm from Portugal
What more can I do ?
Please, help me !
thanks
Joao Afonso, from Portugal
GSM Error
I have tried a number of solutions. None seem to work. If someone has the GSM rom and a solution to upload it let us know. I have tried coping a new radio version to the windows dir on the PPC, this fails. I have removed the back cover and battery again this does not work. The only alternative is to send it back for repair (expensive) or get a new one. I have looked at the solutions in the forum area and on the web but can not find an answer. The unit is an old TMobile (GERMAN) Xda. Upgraded the OS OK then messed up the radio. So as I say let me know if someone has a proven solution. Thanks.
How to fix GSM Error Problem ....
Download the XDA-Developers ROM Version 1.1.
Install the ROM on your Device via SD-Card and bootloader.
The phone should start up and give you the screen allignment and the whole menu!
Download an Upgrade for your device. This depends ont the model you are using. Check the sticker at the back of your device.
If it is a PW10A-Model download RSU Version 4.16.
If it is a PW10B-Model download RSU Version 6.24.20.
Extract the downloaded ZIP-File and copy all files to the /Windows directory of your device.
Copy the RSUpgrade.exe additional to the /windows/startup directory.
Make an soft reset of your device.
Maybe the upgrade will stop again at 1%, this may occur when you have an empty battery.
Place your device in the cradle. Run Active Sync on your device.
The RSU Upgrade will run in the background.
Wait for about 10 Minutes. The upgrade should complete in the background....
Afterwards all should work again...
Good luck....
Click to expand...
Click to collapse
GSM Error
Many thanks for the information. I have tried this but to sorry to say this does not work for me. I can get the RSUgrade.exe to load on the PDA, it stops at 1% and then hangs. The XDA was a TMobile GER unit with 32Mb. I have two units the same, I attempted to upgrade the radio on one and it failed at 10% rebooted and hung with GSM error. Since then I am at a loss as to the next step apart from throwing it in the bin.
same here
it always promt me failed flash device restart press ok. wat the hell is dis . does my gsm rom id basted?day i cant upgrde it tnx
Same problem..
.. and no solution for the GSM Error. There is no possibility to get a connect (O2 germany) and the RSU-Utility stops after 1% - always.
Please help!
Have you tried leaving it for 24 hours with the 1% on screen?
Flash failed
The problem is that there is a message "Flash failed - press ok to restart."
No possibility to leave the program..
same w u
ya i wish someone can find any sol 4 our prob. same problem w u guys.
Hi people,
I'm Luca from Italy, and I'm writing here hoping that You can help me to recover my dead PPC.
My PPC, when living, had Windows Mobile 5 like O.S.
So, As i've some problems with the phone I've decided to downgrade the radio version from 1.17 (people say that it is buggy) to 1.08.
So i run the HimaUpgradeUt_noID (I've also HimaUpgradeUt), but i've forgotten to delete the NK.nbf file from the directory.
I put the PPC in bootloader mode (SERIAL on top and ver. 1.06 on bottom) and then to the cradle directly to the motherboard USB connector
The sofware begin to update upgrading even ROM CE file, but when it arrived at 31% himaUpgrade stopped its work, showing that I need to reset (only normal reset and not soft reset) the PPC From this time until now my PPC show always and only the bootloader view.
When I try to upgrade again, the himalaya soft don't show what my PPC has like rom or radio version. It shows only the Ce rom and Radio that I'm going to ugrade.
It seems that software isn't able to erase ROM IMAGE
Active sync can't identify the device (some time it is indentified as unknown device).
When i start the software for ugrade the Active sync tray icon disappear.
I'm only able to ugrade radio stack or ExtRom.
PLEASE PLEASE PLEASE, HELP ME.
P.S. The device is unlocked
2 hits
http://www.expansys-kr.com/ft.aspx?k=21161
"Edited:- Problem solved, I loaded the upgrade from a different PC. I don't know why my main PC would not work as that is the one I regularly sinc the pocket PC to, but it just kept aborting the upgrade. Anyone else having this problem, try another PC."
if you're lucky
http://forum.xda-developers.com/sho...t=Failing+ROM+Update+Jam.+Error+112+CE+Failed
"it was stoping with an upgrade error at the very beggining of the extended ROM flashing no matter which ROM you were flashing to it! At the end they exchanged it for a new one, probably the ROM chip was faulty!"
if you're unlocky
Hi Rudegar,
first MANY MANY MANY THANKS for Your support.
I'm very unlucky.
I'm not able to upgrade my PPC.
The strange thing is that i can upgrade Radio Stack and even Extended Rom!
Only CE ROM wont' update.
Previous CE ROM installed was AKU 3.5 and Windows Mobile 5.0
Everythings worked fine.
Non other way?
I've seen that after launched del himaupgradeUt_noID the Activesync tray icon ho away.
My PPC sometimes ins't "seen" by my XP while other times it is "unknown device"
Why Can I only update RADIO and Extended Rom, while CE Rom not?
... P.S.
evey kind of button that I push the PPC is always in Bootloader Mode!
I'ev tryed: POWER + CAMERA + REC + STYLUS over the hole.
When I put the PPC to battery charger, red led is on until nothing is on the display, while when there is the written over the display, led is off.
No way to help me?
No news? I'm so sad
hello. i have the same problem but i have some suspections: i have 3 wersions of wm6 roms. one weight is 64 mb and others 32. and i tkink we are trying install rom from htc, dell or ipaq to our mda or other... so- **** this wrong rom and search for normal rom for himalaya ->
take this one :
"
mirror in china ,but very rapid downloading
http://exs.mail.qq.com/cgi-bin/downl...3f0dd183418032
enter the code e506cd02 then go
thx to c_shekhar
"
screenshots: wm6 pro. : http://www.engadget.com/photos/windows-mobile-6-professional/
cheers