Hello,
recently I have a serious problem using my XDA 1.
It might have been the consequence of a drop from my belt clip holder.
The XDA fell onto the ground of a tube station.
Now there is a little scratch on the lower right corner of the LCD screen.
When I turn it on (and sometimes even during use), the display color changes occaisonally to some bright green/blue and it's very difficult to read/see anything.
Sometimes it's working without problems.
But especially using it with a navigationssystem and can be very annoying if the screen suddenly disappears.
Any advice what to do would be highly appreciated!
Are there any shops who could fix this in the London area?
many thanks in advance
One thing is for sure something is loose/not making the proper connection.
I suggest and if you're up to it, for you to take it apart and take a look.
HTH
XDA repair service in London area
Thanks for the advice and the quick reply.
I am hesittating to open the XDA, since I am not very technical at all.
Therefore I would like to have it checked by a specialist in the London area.
If anybody can recommened a reasonable priced place that would be highly appreciated.
cheers
golf
Related
I dont know why it is with these newer model phones, but just from the suggestion posts that came up when i entered the title of this thread, but My LGOT and i guess even the G2 have an issue where dusts starts to build up under the sceen....
Ive only had my phone for a little over 2 weeks, but even after the first couple days, i noticed that there were already a few trickles of dirt right around the middle of my screen.
I guess my main question is, is there anything i can do about this, has anyone had the same troubles, and what can we do to prevent this from happening?
In Thailand this is general problem of LG Optimus One
you should contact LG Customer support
they'll open your phone and blow dust out
if dust cause touchscreen malfunction they'll change new one for you
some people guess that dust already in the phone due to assembly process from factory
some guess maybe dust go through usb port
I have my phone since 2 days and i already have a dust spot in the lower right corner. This is annoying! If this spot is growing i will contact the costumer support.
Sent from my LG-P500 using XDA App
I am working on dusty area, but no dust under screen. Phone is 1 month old.
Me I have not this problem, but remains me the same issue with the iPhone 2/3 (google iphone dust screen).
I think it's a common problem with capacitive screen, but no "easy" solutions to fix it...
poor construction quality, imho.
chtamina said:
poor construction quality, imho.
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Click to collapse
this is one of those instances where a really cheap phone shows its faults. the phone is free on contract and little of $200 without. with it being so incredibly cheap, there is going to be something wrong that causes concern.
Im okay with it happening as long as it gets fixed and the problem is acknowledged by both LG and the phone carriers. it seems like many people are having this problem at the moment and T-Mobile is willing to exchange it in store, so good on them for being considerate.
i have the same issue. Don't know how to prevent that
ooyyeh said:
I have my phone since 2 days and i already have a dust spot in the lower right corner. This is annoying! If this spot is growing i will contact the costumer support.
Sent from my LG-P500 using XDA App
Click to expand...
Click to collapse
Same Here! Very annoying because the phone is less than one week old!
I actually have not this problem my device is now over 2 weeks old. Maybe it depends on the area you are or temp.? ect...
Sent from my LG-P500
No dust here either. I have a silicon case, I don't think it helps very much.
just disassemble it. There is no warranty seal. You'll find the dust inbetween the lcd screen and the capacitive overlay.
Sent from my LG-P500 using XDA App
stefanblag said:
just disassemble it. There is no warranty seal. You'll find the dust inbetween the lcd screen and the capacitive overlay.
Sent from my LG-P500 using XDA App
Click to expand...
Click to collapse
Can you show us a Video on how to do that?
I had problem with my device, called my operator and they exchanged my phone. New phone seems alright
Sent from my LG-P500 using XDA App
just disassemble it. There is no warranty seal. You'll find the dust inbetween the lcd screen and the capacitive overlay.
Sent from my LG-P500 using XDA App
Hi! please tell us how to do it!
I too have this problem Can any one please let us know how to get rid of it.
I have the same problem with my Optimus One, dust is starting to gather on the right bottom corner and it seems to have increased since the first time I saw it. I've thought about buying a can of compressed air and trying to blow it near the edge of the screen but maybe that will just make it spread even further.
I've also thought about unscrewing the screws on the back panel of the phone and clean it but I'm afraid that it will affect the capacitive screen in some way making it less responsive and that after I assemble it back together it'll become even less air tight and thus accumulate even more dust.
Maybe I'll reclaim my warranty but I'll have to un-root my phone and wipe it clean before leaving it at the store and it's going to be a pain in the ass to reinstall everything when it returns.
Will they replace the mobile for this problem?
You can back up everything by titanium backup and copy the titanium backup folder from sd to your pc or pen drive. In your newly replaced phone you can copy back this folder to sd card and after installing titanium backup application you can restore everything.
S3nd41 said:
I have the same problem with my Optimus One, dust is starting to gather on the right bottom corner and it seems to have increased since the first time I saw it. I've thought about buying a can of compressed air and trying to blow it near the edge of the screen but maybe that will just make it spread even further.
I've also thought about unscrewing the screws on the back panel of the phone and clean it but I'm afraid that it will affect the capacitive screen in some way making it less responsive and that after I assemble it back together it'll become even less air tight and thus accumulate even more dust.
Maybe I'll reclaim my warranty but I'll have to un-root my phone and wipe it clean before leaving it at the store and it's going to be a pain in the ass to reinstall everything when it returns.
Click to expand...
Click to collapse
Sent from my GT-I5700 using Tapatalk
Wow, DUST really get into the phone and I thought I was the only person experiencing this... actually it's on the "RIGHT BOTTOM PART" as posted S3nd41 and probably half of the users here has this problem....
Hello everyone!
I'm new here, and don't normally post on forums about technical issues (too nervous!) but something very odd came up on my Galaxy s2 today and my google-fu has failed me so far in finding anything similar.
I got it at the beginning of September this year, keep it in one of those leather wallet cases to protect it (and a screen protector), and during the day it mainly just sits on my desk at work. For some reason however, today, this just appeared (see attachments).
It's a small, lilac-purple smudge in the lower right hand corner. It doesn't move when the screen moves, and the touchscreen still works just fine. You can also still see images below it, it just tints them purple. It's less visible when the screen is brighter, but still kind of there.
I have turned it off an on again, turned it off and removed the battery, and left it off for a while to cool down. It was still there when I turned the phone back on.
As far as I know there is no water damage, and I don't believe it has been in contact with any magnets (apart from the mini one that clasps the case shut). I'm completely baffled! Is it a defect, or something I've somehow managed to cause? I've tried to be very careful, as I know what a klutz I am! The phone is also not rooted or hacked in any way.
If anyone has any thoughts or advice, I would greatly appreciate it!
Thank you very much
I think is magnet
Sent from my GT-I9100 using xda premium
I wondered the same thing, but I left it on a table next to my bed overnight and it seems to have gotten worse - the purple has spread further on to the screen.
muhamet said:
I think is magnet
Sent from my GT-I9100 using xda premium
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Click to collapse
+1
to which is why never used a case with magnet.
OP:
It will get progressively worse even if magnet is no where near now.
The purple tint on the entire screen is definitely a defect... get it changed from the Samsung Service Centre! Even I had this problem and my phone atm is at the Service Centre...
There are lot of quality control issues with the SGS2 display...
Never a Samsung again!
I think I'm the newest member of xda and boy am i glad to be here!
Bought my S3 a week back and to be frank I was both glad and slightly disappointed. Most of the flaws I faced have already been discussed. Facing lag issues and call drops. Plus the Wifi connectivity is not all that great.
But all in all I'm a happy customer and glad I took this decision.
It all changed today though. When I came back home, I noticed a few odd blotches on the screen which were not there till yesterday. The odded thing is that cleaning the screen gets rid of them but when I smudge the screen with my finger they come right back. There are about 7 of them in the shape of a 'X'. Sizes range from 1mm to 2mm across but they are just too hard to ignore. Have attached a picture. They appear white in direct light and when viewed perpendicularly turn into pitch black, the kind of black sAMOLED is famous for. They disappear on turning on the screen. Kind of look like bubbles of air but are probably not as they go away on cleaning the screen. I mean they totally disappear, merging into the darkness of the screen. What do you propose I do??
And there is no screen guard over the screen at the moment. Just using a Capdase silicone shell.
Any help would be greatly appreciated.
Cheers
flamingskull said:
I think I'm the newest member of xda and boy am i glad to be here!
Bought my S3 a week back and to be frank I was both glad and slightly disappointed. Most of the flaws I faced have already been discussed. Facing lag issues and call drops. Plus the Wifi connectivity is not all that great.
But all in all I'm a happy customer and glad I took this decision.
It all changed today though. When I came back home, I noticed a few odd blotches on the screen which were not there till yesterday. The odded thing is that cleaning the screen gets rid of them but when I smudge the screen with my finger they come right back. There are about 7 of them in the shape of a 'X'. Sizes range from 1mm to 2mm across but they are just too hard to ignore. Have attached a picture. They appear white in direct light and when viewed perpendicularly turn into pitch black, the kind of black sAMOLED is famous for. They disappear on turning on the screen. Kind of look like bubbles of air but are probably not as they go away on cleaning the screen. I mean they totally disappear, merging into the darkness of the screen. What do you propose I do??
And there is no screen guard over the screen at the moment. Just using a Capdase silicone shell.
Any help would be greatly appreciated.
Cheers
Click to expand...
Click to collapse
return it? and use the search button. there is already such thread open in the general section.
How deep to the marks appear to be? Near the surface, or under the glass?
Did you have anything in your pocket that could have pressed against the screen? They look a bit like pressure points.
Oh, and ignore the grumpy members who just tell you to search instead of giving a constructive answer. It makes them feel superior. We were all new here once.
Steve.
sjgore said:
How deep to the marks appear to be? Near the surface, or under the glass?
Did you have anything in your pocket that could have pressed against the screen? They look a bit like pressure points.
Oh, and ignore the grumpy members who just tell you to search instead of giving a constructive answer. It makes them feel superior. We were all new here once.
Steve.
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Click to collapse
Thanks for the reply Steve. I'm pretty sure I had nothing in my pocket. My S3 is my life, almost like a trophy wife . I have been as careful as humanly possible. These completely disappear on wiping with a soft cloth. Totally invisible i.e. When seen from a perpendicular view, they appear pitch black and hence merge with the pitch black screen when the screen is cleaned. However, as my fingerprints start appearing on the screen, these become visible too.
Attaching another close up if it helps. The blotch is in the centre just next to the reflection of the tube. Another smaller and fader one seen at 5 o clock to its big brother. This is not the same issue that others have of dark pixels appearing when viewed in complete darkness. These appear in normal light.
And yeah, they appear to be superficial, but beneath the glass, not really over it.
I agree we were all new once, no issue with asking questions. But please think about posting in the right way.
Make clear in the op that you have searched and this isn't a duplicate issue eh?
There are plenty here who will be glad to help. Welcome to xda
Looking deeper as you've asked I will reopen this.
I've a feeling you may need to return the phone. I'm thinking the seal between the glass and the digitiser/lcd may be dodgy.
Regards
Chris
Not a pressure mark right?
chrisd1a1 said:
I agree we were all new once, no issue with asking questions. But please think about posting in the right way.
Make clear in the op that you have searched and this isn't a duplicate issue eh?
There are plenty here who will be glad to help. Welcome to xda
Looking deeper as you've asked I will reopen this.
I've a feeling you may need to return the phone. I'm thinking the seal between the glass and the digitiser/lcd may be dodgy.
Regards
Chris
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Click to collapse
Thanks Chris for reopening this thread. XDA sure rocks!
i wanted to make sure that these are not scratch marks/pressure marks before going to the dealer. If I know for sure what I'm talking about, I can go all guns blazing and ask for a replacement. Don't want them telling me that they can't do anything as it is a user issue or something. So any other opinions/suggestions/explanations are more than welcome.
Thanks again.
flamingskull said:
Thanks Chris for reopening this thread. XDA sure rocks!
i wanted to make sure that these are not scratch marks/pressure marks before going to the dealer. If I know for sure what I'm talking about, I can go all guns blazing and ask for a replacement. Don't want them telling me that they can't do anything as it is a user issue or something. So any other opinions/suggestions/explanations are more than welcome.
Thanks again.
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Click to collapse
if you feel those marks are inside the screen, then its definitely a manufacturing problem. Better go for replacement asap mate, they cant tell you it is a user problem you can simply ask them back " How can i go inside a gorilla glass? "
bala_gamer said:
if you feel those marks are inside the screen, then its definitely a manufacturing problem. Better go for replacement asap mate, they cant tell you it is a user problem you can simply ask them back " How can i go inside a gorilla glass? "
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Click to collapse
Lol. Will do that tomorrow. Some more advice needed regarding that. Before giving them the phone, how should I backup my data. My phone is still unrooted.
Another thing. Should I fight for a device replacement or would a screen replacement suffice. I've noticed my smartstay doesn't work too. I have tried it from multiple angles in different light conditions and with different faces.
Sent from my GT-I9300 using XDA
Hello all, and XDA developers,
I'm a short time lurker, and flasher, but that's besides the point. I've started my own business repairing phones and I've gotten very good at it, I have extremely fair prices, and this is putting me through college.
I've ran into an issue and I can't figure it out. I try to stay up to date on phones since my job requires that I work on phones, and although I couldn't find all the information about the hardware under the screen of the SGS4 i decided to replace a broken glass screen any way..... well now I have a dissatisfied customer on my hands and i'm doing everything in my power to rectify the situation.
What I did:
I used a heat gun to lightly heat the screen of my customers broken phone, like I have done many times before with other models of phones. I scraped off the old glass, cleaned the glue out thoroughly with alcohol and a small piece of microfiber (like for cleaning screens and glasses). I laid down 3m tape (possibly in the wrong place). Put the new glass on, and PRESTO done.......
The result:
A beautiful new screen, but the wake up motion doesn't work any more (where you swipe your hand across the screen w/o actually touching it), and the screen automatically blacks out once a call is placed. This may be because of where i placed the tape, but a new issue has reared it's ugly head...... It's typing now... by itself.... during calls and at other times. She wanted a different color for the screen and i told her that I will replace the screen and fix the issues all in one motion, but I'm not sure what is making it type on its own. Does anyone have any clue as to what could be causing this issue? I have until the afternoon of 9/25 Central time (UTC-06:00)
Thank you to everyone for existing, this forum, even if it doesn't resolve this issue, is simply a work of art by mad geniuses from all over the planet. I love everyone of you.
Just a quick question. Anyone else have an issue with their screen cracking? My P9000 has developed a crack over the led. I didn't drop, knock or bump the phone. I've emailed support for advice. I'll keep this forum posted.
Update got a very prompt response. Two sentences
"Good day!
we are sorry to hear that, but screen will not crack by itself. it may have some physical damage on it."
No details of how to get a repair, that's it! Not the best customer service. I've replied enquiring about service centres, costs etc. and will update the post when I get more info. There are a few posts asking for similar details re. Screen replacement so the info will be useful for the community.
actually it's strange to think that a screen can brake by itself , can you post some pictures?
elephone customer care have already proved it's lower quality service . i don't know where you live but best solution imho is to give the phone to a local cinese phone repair shoop , here in my city there are a couple that repair - fix phones for low money and they also provide spareparts that arrive very quick and at low price thanks to it's black market channel, try to search one
I agree it's very unusual that the screen would break in this way, but I'm really very careful with all my devices and this has never happened before.
If Elephone say that this cannot happen then I'm not going to quibble, I'm more interested in repairing the phone. Sending it back to the seller for repair will be an interesting, long and probably prohibitively expensive process, but I'll make enquiries.
In other news Elephone are still working on a new ROM for the device, I took the opportunity to ask supplementary questions in my email :laugh: so the chatter on the forums about the 19/04 build being the last one can abate for a while.
The crack in question. Doesn't impair functionality and there's are no signs of impact
The only replacement display I found on the Web is this one https://m.aliexpress.com/item/32673463140.html Unfortunately I have no clue if this is an original display and if could place it on my phone by myself
Your phones has physical damage along the bottom side of the metal frame can clearly see where its been scraped. You sure it didn't drop or get dragged along something while face down? Hopefully there's an OEM replacement as its just the glass that seems to be damaged not the LCD
Thanks I wouldn't know how to even begin the repair but it's useful info.
I had a similar small crack appear on mine which had not been dropped I assumed it had been knocked whilst in my pocket, But then today i put my phone in my pocket to drive and collect the kids when i got to the school i had 3 additional cracks I assume its something to do with the size of the screen and it not flexing.
The new cracks now make it pretty tough to use the phone as they are affecting the touch functions, once i can unlock it i will take some photos to post.
Banathe said:
I had a similar small crack appear on mine which had not been dropped I assumed it had been knocked whilst in my pocket, But then today i put my phone in my pocket to drive and collect the kids when i got to the school i had 3 additional cracks I assume its something to do with the size of the screen and it not flexing.
The new cracks now make it pretty tough to use the phone as they are affecting the touch functions, once i can unlock it i will take some photos to post.
Click to expand...
Click to collapse
Thank you. I'd almost convinced myself that I must have knocked the phone.
Events have taken a new turn. The left hand side of the screen now creaks and pops when you press on it. If I press sufficiently hard enough it stops creaking and popping, almost as if it is correctly seated again only to literally and audibly pop out again 5 minutes later.
I will post a video later, and will be contacting elephone with evidence that there is a design flaw with the device. I'll keep this forum updated on my progress.
thats weird thats where my spontaneous crack started images attached, the bottom one is under the glass but i think was the cause of the left side one.
Adding images as attachments as well given the URLS don't seam to be showing correctly.
Mine also has a minor crack on the screen, it's in a case and has not been dropped. There is no damage to the frame at all, I'm guessing it's from being in my pocket. The phone obviously isn't as strong as mainstream manufacturers. My crack is very faint in the top right corner and you really have to look at it in a certain light to see it.
If it gets worse, I'll buy a new phone (One Plus 3) and not look at this device again
Sent from my P9000 using Tapatalk
Mine broke in my front pocket without impact. It was the aluminium frame that was bending and must have cracked under the stress. In hindsight I should have started putting the phone in my pocket the other way around. Ha ha!
YorkshiresSnipper said:
Mine broke in my front pocket without impact. It was the aluminium frame that was bending and must have cracked under the stress. In hindsight I should have started putting the phone in my pocket the other way around. Ha ha!
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Click to collapse
I note the replacement screens have come down in price I may have to have a go at a repair.
Sent from my Z2 Plus using Tapatalk