[Q] Strange screen problem - Galaxy S II Q&A, Help & Troubleshooting

Hello everyone!
I'm new here, and don't normally post on forums about technical issues (too nervous!) but something very odd came up on my Galaxy s2 today and my google-fu has failed me so far in finding anything similar.
I got it at the beginning of September this year, keep it in one of those leather wallet cases to protect it (and a screen protector), and during the day it mainly just sits on my desk at work. For some reason however, today, this just appeared (see attachments).
It's a small, lilac-purple smudge in the lower right hand corner. It doesn't move when the screen moves, and the touchscreen still works just fine. You can also still see images below it, it just tints them purple. It's less visible when the screen is brighter, but still kind of there.
I have turned it off an on again, turned it off and removed the battery, and left it off for a while to cool down. It was still there when I turned the phone back on.
As far as I know there is no water damage, and I don't believe it has been in contact with any magnets (apart from the mini one that clasps the case shut). I'm completely baffled! Is it a defect, or something I've somehow managed to cause? I've tried to be very careful, as I know what a klutz I am! The phone is also not rooted or hacked in any way.
If anyone has any thoughts or advice, I would greatly appreciate it!
Thank you very much

I think is magnet
Sent from my GT-I9100 using xda premium

I wondered the same thing, but I left it on a table next to my bed overnight and it seems to have gotten worse - the purple has spread further on to the screen.

muhamet said:
I think is magnet
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
+1
to which is why never used a case with magnet.
OP:
It will get progressively worse even if magnet is no where near now.

The purple tint on the entire screen is definitely a defect... get it changed from the Samsung Service Centre! Even I had this problem and my phone atm is at the Service Centre...
There are lot of quality control issues with the SGS2 display...
Never a Samsung again!

Related

Yellow spots in corners

hi guys
I have probleme in my touchpad . I got yellow spots in corners
Anyone got this probleme
Sent from my cm_tenderloin using xda premium
Same here, I have 2 of them near to speakers. I only see them when the screen is black( like webos booting). Probably something is pressing to lcd. Can we do something against it? Does it go under warranty?
ergo911 said:
Same here, I have 2 of them near to speakers. I only see them when the screen is black( like webos booting). Probably something is pressing to lcd. Can we do something against it? Does it go under warranty?
Click to expand...
Click to collapse
last i was have 2 but now i 6 spots
Sent from my cm_tenderloin using xda premium
ergo911 said:
Same here, I have 2 of them near to speakers. I only see them when the screen is black( like webos booting). Probably something is pressing to lcd. Can we do something against it? Does it go under warranty?
Click to expand...
Click to collapse
Now i understand its backlight bleeding and its in all touchpad
Sent from my cm_tenderloin using xda premium
I have them at random spots at random times (sometimes right at the middle of the screen); I tried sending it in for repair, but they just sent it back after doing a doctor - so the problem is still there.
Took some pics when it happened if someone wants to see it.
Maybe dead pixels?
Sent from my DROIDX using Tapatalk
No, in my case, it tends to come and go as it pleases.
I have those spots as well. I think its just normal clouding as on most TVs. Since its only visible when the screen is completely black, its not that much of a problem.
One time I pressed down on the center of the screen by mistake with my elbow, and when I looked at the screen there was a yellow light halo in the center about an inch wide. I freaked out, but I 'massaged' the screen softly in the center and it went away. Might be something pressing behind the screen ?
I've yet to get my TP, hopefully by next week.
But as I read all your posts, it sounds a little bit like "Screen Burn in".
But, burn in usually most noticable with a white screen, not a black screen like some you have mentioned. Again I'm just taking a wild guess here.
I guess I will be able to contribute more when I get my device.
But then again I'm Hoping I won't have this problem at all.
=o)
Edit: 02/10/2012
I've had my HPTP for over a week now and have yet to experience any yellow spots on the screen anywhere.
Could this be an issue that happens over a period of time?
How long have you guys had your HPTP before this problem started?
I have the problem also. There are also some issues, like glue-points between the display and the cover, the display sticks off at the home button and there are other issues of the production. My touchpad is only a few weeks old and now i will send it back under warranty.
Sent from my cm_tenderloin using xda premium
alex1301 said:
I have the problem also. There are also some issues, like glue-points between the display and the cover, the display sticks off at the home button and there are other issues of the production. My touchpad is only a few weeks old and now i will send it back under warranty.
Sent from my cm_tenderloin using xda premium
Click to expand...
Click to collapse
I'd sent mine off and 2 weeks later on, I got it back the same way I'd sent it except it now came with webos 3.0.2
Moon2 said:
I'd sent mine off and 2 weeks later on, I got it back the same way I'd sent it except it now came with webos 3.0.2
Click to expand...
Click to collapse
yup, same thing just happened to me
On the left side and up in the corner if it is a yellowish on dark that is lightbleed. I have it bad enough it is very visible even at 50%. This appears to be a common issue. I sent mine in for something else and it came back with still light bleed. They have offered advanced replacement, but the more I read the more I believe this is common and will never be fully free of it.
Here's a slideshow for people to make fun of:
http://img600.imageshack.us/slideshow/webplayer.php?id=img20111213142743.jpg
Its actually worse than the camera picks up;
That is horrible and nothing remotely like light bleed. Send that bad boy in.
Yeah thats nothing like what I have. You should send that in
Xarick said:
That is horrible and nothing remotely like light bleed. Send that bad boy in.
Click to expand...
Click to collapse
I already have, but as mentioned, it just came back the same way; I've had this problem since I've bought it.
The worst ones are at the edges of the screen, but I didn't manage to get pics of when it happened.
Looks like internal screen delamination. That should def. be covered under your warranty as its a manufacturing defect that occurred when the screen was originally made. It's nothing you did.
SpikeyPsyche said:
Looks like internal screen delamination. That should def. be covered under your warranty as its a manufacturing defect that occurred when the screen was originally made. It's nothing you did.
Click to expand...
Click to collapse
The problem is that even though its under warranty, they don't do anything about it - possibly because they do not notice it as it pops up at random times.

[Q] Dust or dead picel under the screen

There are 2 pieces little spot under screen recently and they are located around center of the screen.
I am not sure if it is dust or dead pixel. It is not totally black but it is kind of grey color and it looks like between screen and LED. One is darker than another. They are not close together. The shape of the spots are not really a pixel square. It is hard to take a photo as it is small.
It was prefect before. And i just found it recently.
Anybody have the same experience?
I would like to change a new one if i cannot fix it myself
Yeah, I have a speck of dust on my screen as well. I can tell that it is dust because it moves slightly when I change viewing angles. I am not bothering with getting it fixed because other than that issue, my tablet works great and I don't want to risk something worse showing up.
I've got one small speck by my recent apps button on screen. I'm using a skinomi skin and sometimes it looks like its between that and the screen and other times it looks like its between the glass and the screen.
Noticed it the first week and havent seen it getting any worse or more collecting.
I also have this. 2 doors of dust or whatever slightly under the very center of screen and in the middle.
I also notice my metal near my port keeps bending in.
I keep debating if I should take it apart and clean it.
Bugs me seeing these two specs.
Doubt Asus would do anything to help us.
Sent from my Galaxy Nexus using xda premium
I have also the same probelm but only one for the moment.
I also have dust but I am afraid that if I RMA that I will get something worse.
It sounds like i am not alone. I am not able to move it...but i would like the way to proof if it is not dead pixel
Any method to clean it or move it to the side? It is kind of bother me everytime when i was reading something on white background.
I have a grey spot about the size of a pixel or two, but I don't think it is a pixel because the edges are not crisp. If it were a pixel I would think it would have well defined edges. I have a dead pixel on my HDTV and it is quite easy to see the edges of that.
It's so small that it doesn't bother me in the least..well apart from knowing my screen isn't perfect.
Also I see no parallax when tilting my screen so if it is dust, it's sitting on the LCD and not the gorilla glass.
I also have that "pixels" in the center of the screen. I see that I am not the only... That's weird. I think it's dead pixel. But I'm not sure... What guys think?
I tested some applications that can wake locked pixels with no success.
Could it be only dust?
abcorp said:
I also have that "pixels" in the center of the screen. I see that I am not the only... That's weird. I think it's dead pixel. But I'm not sure... What guys think?
I tested some applications that can wake locked pixels with no success.
Could it be only dust?
Click to expand...
Click to collapse
Return if you have to option. I had the same problem with my first prime from gamestop. Took it back the next day and had a replacement. Things are great now.
Sent from my Transformer Prime TF201 using xda premium
I think i was one of the first to mention this before regarding any problems with my prime in another thread but yea i chose not to bother returning it and gettin one with bigger problems...its annoying sure but hardly affects usability and performance.
I'm OCD and my Prime I had gotten from Best Buy had some dead pixels, then another one I had gotten had a dead pixel AND a piece of dust or something under the screen... I ended up finally getting a good one w/o any problems so far. *crosses fingers*
MasterZen88 said:
Return if you have to option. I had the same problem with my first prime from gamestop. Took it back the next day and had a replacement. Things are great now.
Sent from my Transformer Prime TF201 using xda premium[/QUOTE
It already pass the return Window... Does the warranty covers this kind of problem?
Click to expand...
Click to collapse

Physical Screen Issue

So I am using my phone at night and I noticed some light bleeding. Not the usual one everyone talks about but at the very bottom of the screen where the Home button is. I can see light being emitted across the base of the screen where it meets the surrounding.
When I press the screen in on that section it goes away. So upon closer inspection I can see that the screen is slightly raised at that section and I can press down on it and it will be level but slowly raise back up causing the light bleeding.
Great. Anyway I bought this phone second hand. Do you think HTC will honor the warranty if I send it in to fix the screen?
Sent from my HTC_Amaze_4G using Tapatalk
After reading this I noticed I have this too. Im not sending mine since it doesn't bother me at all but if yours is really bad you should send it back. I don't see why they wouldn't make a warranty exchange.
Try and snap a picture, it'd help a lot more people see what the problem looks like
Goten310 said:
So I am using my phone at night and I noticed some light bleeding. Not the usual one everyone talks about but at the very bottom of the screen where the Home button is. I can see light being emitted across the base of the screen where it meets the surrounding.
When I press the screen in on that section it goes away. So upon closer inspection I can see that the screen is slightly raised at that section and I can press down on it and it will be level but slowly raise back up causing the light bleeding.
Great. Anyway I bought this phone second hand. Do you think HTC will honor the warranty if I send it in to fix the screen?
Sent from my HTC_Amaze_4G using Tapatalk
Click to expand...
Click to collapse
its normal, i have it too, so does my dad's amaze, both new phones
Hmmmm seems like another common issue. Ill try to take some pics today to show everyone what I am talking about. It amazes me, no pun intended, that I switched back to HTC from Samsung for better build quality and so far I've had so many issues already compared to the Vibrant I had before this phone.
Sent from my HTC_Amaze_4G using Tapatalk
I have the same issue, doesn't bother me though.
Sent from my HTC Amaze 4G
I also have it, Atleast i think its a light bleed, ive also thought that maybe its the light from the display just reflecting off the lifted edges/bezle??? Doesnt bother me much either anymore.
Noticed this the first day I have got the Amaze. Went back to the store, check the demo model, another new one sealed in box does the same thing, we are SOL
If I have the light enabled on the soft keys, I can see it.
Since day 1 it has been there but now it's creeping up the sides...as if the glass might simply 'pop' out one day, that's something I can reinstall.
Another vote for "visible".
thats really weird. I have a telus amaze and no problems here :/ just the normal screen bleed because of the light of the buttons.
Pics with and without the soft keys enabled, taken with my wife's amaze...which is also showing separation.
Always thought it was just a part of the design.
Sent from my HTC_Amaze_4G using XDA
I am trying to learn to appreciate it as a pretty glow during scroll menus in portrait LOL, that is what I thought it was at first HAHA!
I learned that most Amaze 4G has this issue, so I was like:
Waiting for someone's screen to just pop off now lol
Sent from my HTC_Amaze_4G using Tapatalk
Goten310 said:
Waiting for someone's screen to just pop off now lol
Sent from my HTC_Amaze_4G using Tapatalk
Click to expand...
Click to collapse
The gap has quickly moved from the bottom, up the sides.
After yeas of consistent use my HD2 case was bowed in on the sides, probably from the "stress" of 5 beautiful children...that includes twins.
lol.
The Amaze cases don't seem vulberable to such forces of massive rage grip, so hopefully no pop.
Both phones were complimentary due to a tmobile blunder, so no insurance (ocd kept my HD2 pristine, these should be fine) I'll do the 3m tape thing I've read so much about on the Sensation forums.
Now THERE'S a poorly built phone...kripes.
---------- Post added at 10:04 AM ---------- Previous post was at 10:00 AM ----------
morrislee said:
I am trying to learn to appreciate it as a pretty glow during scroll menus in portrait LOL, that is what I thought it was at first HAHA!
I learned that most Amaze 4G has this issue, so I was like:
Click to expand...
Click to collapse
but you're not forever alone, more of a trolololololol.
however it is your pretty glow, win/win!
Screen bleed is normal in the sense that it is common, but I for one do not consider it acceptable. It is not inevitable, and you can get a screen that doesn't have it.
I just tell myself that these screens are made super quickly and put in these phones super quickly, assembled by some in all likelihood poor underpaid worker.
I cut them some slack, although screen bleed absolutely bothers me. What I dislike is the lottery process. I would pay more for a screen that could guarantee no screen bleed.

"TXTING AND DRIVING - - - IT CAN WAIT" permanent imprint on my screen.

I was so happy with my Note. Great battery life, fast response, minimal/no black crush... and then something caught my eye when I loaded up the Google Play app. For a split second while the background was changing, I noticed the faint imprint of the "Texting and driving it can wait" sticker that comes affixed to the phone when I first bought it. I thought I was seeing things.
Then I loaded up the S-Memo app where it has a tan background and is easy to see screen damage. I deleted my s-memos to get a clear picture of the screen, and sure enough I clearly see the entire imprint of the sticker that comes affixed to the phone. I tried cleaning it, rubbing it, yelling at it, and nothing made it go away, It's permanent. I don't even drive!
What the hell?! Has anyone else noticed this? Try it -- go into your S-memo app and delete enough of your picture memos so the tan background is showing. Anyone else have screen damage?
I apologize for the tone of my first post -- this is already my first replacement Note as the first had a dead/hot pixel cluster that was instantly visible upon powering up the phone.
Off to Best Buy tomorrow to get a replacement.
Edited to include a photo of the issue.
Wow just checked mine and its not there go return it thats beat
Sent from my SAMSUNG-SGH-I717 using XDA Premium App
No inprint here.
Easy solution to this though, just take it back and get a new one. At least I hope it didnt take you more than 30 days to notice this.
im sorry.. that is HILARIOUS
you can get a new one though. do it up man. this phone is GREAT.
Lol.
Sent via tapatalk using the Samsung Galaxy Note
How does that even happen?
It's not residue on the screen is it?
Guess they were trying to get there point across lol. I would try Goo Gone before returning it.
Goo gone is sone amazing stuff, but I personally try to not use chemicals on any electronics anymore... too many companies are using exotic films on the glass these days. If your return wont be that hard, i'd just do that.
Sent from my SAMSUNG-SGH-I717 using XDA
wtf? How would that even happen? It's just a vinyl sticker!
Naw man, that's whack - go exchange it. I can't even imagine what that phone went through to get a permanent imprint from the sticker on it.
Er.... have you removed the sticker..???
Sent from my SAMSUNG-SGH-I717 using XDA
You know your note is a really Smart phone if its trying to tell you something. On a serious note, hope you got an exchange from BB.
-Once you go NOTE, you'd say 4 inches a Joke
How could this possibly happen? Because it's not like it's stencil letters, it comes on one vinyl strip
Only way I could see this happening is if you left the sticker on and set it outside in the sun for days
Exchange it!
Or try Mr. Clean's Magic Eraser
I would just replace it. Using any form of chemical or magic eraser could potentially cause damage, which could void your warranty. My experience with Best Buy exchanges, they are really good about it, as long as there is no damage to the device. It's not worth the risk. It sucks that this happned to you, but you have to admit, of all the possible flaws on a phone, you got the king of them all.
Sent from my Galaxy Note (SGH-i717) using XDA Premium.
After seeing this thread I had to check mine (doesn't appear on mine).. That is one freakish issue and definitely should be exchanged.
Keep us informed on how you make out.
No way would I even attempt to clean it, just return it.
To answer some questions: Yes, I took the sticker off, but only after using it with it on for a couple days until my screen protector arrived. I was very careful about using it and, this may not show in the picture, but the ENTIRE protector is imprinted on the screen INCLUDING the border.
I truly have no idea what caused this, my only guess is a manufacturing defect. Off to Best Buy now. I'll report back with my non-cursed Note *knocks on wood*
Also, thanks to you all for the many lulz this thread has provided me in my "fist-world sorrow."
Dude!

			
				
demigodchewtoy said:
To answer some questions: Yes, I took the sticker off, but only after using it with it on for a couple days until my screen protector arrived. I was very careful about using it and, this may not show in the picture, but the ENTIRE protector is imprinted on the screen INCLUDING the border.
I truly have no idea what caused this, my only guess is a manufacturing defect. Off to Best Buy now. I'll report back with my non-cursed Note *knocks on wood*
Also, thanks to you all for the many lulz this thread has provided me in my "fist-world sorrow."
Click to expand...
Click to collapse
You're joking right? You used the phone with it on there for a couple of days and are wondering why the image is burned into your phone?? Even going as far as saying your not is cursed?
My guess: You left the TXT & Drive sticker on there while using it, and the heat generated from the phone on the screen made it rub off. (like iron on graphics on a shirt). To make it worse, you put a screen protector on it further locking in the imprint for several more uses.
Mystery solved?

Right side of screen noticeably darker than the rest

I already had this problem once and I switched my phone withing 14 days. Now I am witnessing it again, within a week as well. It looks like it might be the S-Cover causing it, because it's in the same exact place. I removed the cover and I hope it reverts the issue. It wasn't like this the night I got the replacement.
It's not noticeably darker or brighter but looks like there is a constant gradient across the left to right of the screen if something is displayed.
Does anyone else notice this on their screens? I see it easiest with a dark background (but not black) at a very own brightness level. I removed the S-Cover and I'll check back tomorrow morning to see if that remedied it.
Sent from my SCH-I545 using Tapatalk 4
Bonisaur said:
I already had this problem once and I switched my phone withing 14 days. Now I am witnessing it again, within a week as well. It looks like it might be the S-Cover causing it, because it's in the same exact place. I removed the cover and I hope it reverts the issue. It wasn't like this the night I got the replacement.
It's not noticeably darker or brighter but looks like there is a constant gradient across the left to right of the screen if something is displayed.
Does anyone else notice this on their screens? I see it easiest with a dark background (but not black) at a very own brightness level. I removed the S-Cover and I'll check back tomorrow morning to see if that remedied it.
Sent from my SCH-I545 using Tapatalk 4
Click to expand...
Click to collapse
Its not the dark spots found in OLEDs in general is it. I know that from sitting on my gnex it caused dark spots where the pressure was applied. Could the cover be putting pressure on it when you sit?
tripartist1 said:
Its not the dark spots found in OLEDs in general is it. I know that from sitting on my gnex it caused dark spots where the pressure was applied. Could the cover be putting pressure on it when you sit?
Click to expand...
Click to collapse
Sounds like it then, but I'm pretty careful about how I leave it in my pocket. I never put it in the back pocket but I wear something pretty slim fitting clothing sometimes.
Sent from my SCH-I545 using Tapatalk 4
Did some searching and it turns out, a lot of people are have issues with their screen on the S4... anything from ghosting to turning pink... Some say it could be the screens themselves, while others think its botched up code... I would do one more trade in, if possible, take a picture of the new screen, not use the cover for a few weeks, take a picture then, then use the cover. if it happens now, you have proof its related to the cover... you can then give sammy a call and go from there.
tripartist1 said:
Did some searching and it turns out, a lot of people are have issues with their screen on the S4... anything from ghosting to turning pink... Some say it could be the screens themselves, while others think its botched up code... I would do one more trade in, if possible, take a picture of the new screen, not use the cover for a few weeks, take a picture then, then use the cover. if it happens now, you have proof its related to the cover... you can then give sammy a call and go from there.
Click to expand...
Click to collapse
Thanks. I'm making the exchange (again) today. I really like my S-View cover, but I'm feeling less and less inclined to use it since it's showing the same exact pattern as last time... I'll do what you say and try it case free for 2 weeks with the pictures. I guess I'll pick up a Otterbox Commuter case then.
Bonisaur said:
Thanks. I'm making the exchange (again) today. I really like my S-View cover, but I'm feeling less and less inclined to use it since it's showing the same exact pattern as last time... I'll do what you say and try it case free for 2 weeks with the pictures. I guess I'll pick up a Otterbox Commuter case then.
Click to expand...
Click to collapse
Good choice. Pretty slim case and offers good protection. Its one of three cases I use.
Hit thanks if I helped you out. Doing a little bit of reading goes a long way. Sent via tapatalk.

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