Since yesterday I noticed a sudden problem with my XDA I can not sort out, and I would like to ask this community for help on this one:
Problem:
Emails stored in the outbox do not get transmitted during a GPRS connection with my provider.
Observations:
The login process goes as usual, it even says "sending emails ...", which takes the usual while, incoming mails get downloaded to the device, but after the connection is over it says "could not upload emails, check your setting or talk to the provider" in an alert box. When I look into the outbox all the mails I wanted to send are still there, and they are not just forgotten to delete after sending (I sent some to myself to check).
I have of cause checked the settings, and I know the account is working, because I can access it via my laptop.
The radio must be able to send, because it would not be able to establish a connection otherwise.
I resetted the device, but this had no effect.
I thried to use the dvice in a different GPRS zone (other city) but the issue remains the same.
I searched the forum, but did not find any usable information.
Question:
Have these things be observed before?
Does anyone have a hint on how to sort this issue out or what to look at closer?
Any hints would be appreciated,
Martin
i had this prblm b4...but then i used nPop and it worked fine, but now i dont even use that, i just use "myemail.t-mobile.com" as the outgoing mail, but thats just 4 TMO :wink:
martin kopplow said:
Problem:
Emails stored in the outbox do not get transmitted during a GPRS connection with my provider.
Martin
Click to expand...
Click to collapse
Well I know I cannot do that with my Device.
Here in NZ the ISP's block access to the SMTP servers from any connection outside their network.
They do this to stop Spammers using their SMTP servers.
Often they still allow access to the POP servers, because they are authenticated, which fits your symptoms, you can receive, but not send, via your GPRS.
One solution is to set the account up to use your cellphone companies SMTP server if they have one. So you send your mail via smtp.Vodafone.net.nz for example.
..Chuck..
Thank you for your replies!
I checked with my provider to find out if they changed their POP/SMTP settings, but they didn't.
It then took me a while to find out this is a software issue.
In fact it is in some software on the device, and it comes back after hard resetting and copying back the SD backup. I did a double hard reset with a clean reinstall of all software and now I'm able to send mails again.
I could not exactly find out which part of the software, because I can not extract or delete individual files from the backup or resore thm one by one to eliminate faulty files. (is there a tool for this?)
I have the suspicion that establishing two active sync partnerships did the change: Before I had the problem, I had only one computer I synced with, but short before that I bought a new Laptop and now sync with two computers (one being a server, via a network). This might have corrupted something within the networking settings, that is not accessible via the option and connection setting pages.
I'd really like to have an overview page to check on all current settings instead of using settings... and options... dialogs in different locations, but that's another story.
It's working again.
Thanks once more for your replies!
Martin
My post is even more basic. I would like to see a short, simple sequence of events to "send an e-mail" from my sx-56.
A. Which program do I use to send (if there is a different one to receive, what it that)?
B. What are the entities that I have to enter into the fields, on which program?
C. What is the procedure for composing and sending the e-mail once the preliminary data has been entered?
The PDA works fine
The phone works fine
Thanks,
Lou
Related
For some reason I can do everything through Wifi except send emails. I can successfully receive my emails, view them, download attachments, browse with internet explorer, and chat on all messenger programs! I have spoken to upper tier level support people at T-mobile and they confirmed my outgoing settings are correct. I use yahooo small business email server and outgoing is set to: smtp.bizmail.yahoo.com. Can anyone help me with this problem?
This is the error message I get: "messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then try to download messages again".
timing
Is this a problem that you have just encoutnered or a longer running one. I find that I sometimes get this message if my PC is off (killing the wifi network) or if my internet provider webmail server is down. It may ahve been a glitch that will sort itlsef.
Don't bother phoning and paying fpr Tmobile support - trust me - they don't know anything about the phone you have - stick with the forum!
Hi, I've had this problem from day 1, never been able to send emails
try this
you could try instead of outgoingserver smtp.bizmail
just type in this text smtp.mail.yahoo.com
and furthermore leave the boxes requires ssl connection and outgoing mail requires authentication OPEN.
hope this works for you as it works for me.
Thanks for the suggestion... Tried it, but still no success. Anybody else?
outlook
DO you use outlook elsewhere for this/these accounts and have you double checked that the settings are identical?
Can you send via GPRS?
i had this on my ipaq514 (win mob standard phone as well) already.
I can't send mails from one of my accounts, allthough settings haven't changed and otherwise using the imap-settings from another computer works.
even sending messages from another account works from the phone.
no difference betweend WLAN and 3g-online access ...
any ideas how to fix this?
seems that
WindowsMobile61-KB958639
fixed it.
I have searched the forums and couldn't find an answer to this so please forgive if a repeat. I just started using WiFi on my EVO 3D and I noticed that although I can still download email from my private email addresses I cannot send them. If I switch back to 3g I can send just fine. My Yahoo and Exchange accounts are fine. I tried going through the account set up and it says my outgoing message server isn't responding. Not sure what to try. My husband has the EVO 4G and this isn't a problem for him.
In a separate issue everytime I boot up my phone I get an error saying that MessagesCS is having an issue and allows me to report to HTC and then I have to force close. HTC couldn't tell me how to fix it. Their suggestiong was to reset the device which I will only do as a last ditch effort.
If you know anything on either of these issues, please respond.
bookluvr4u said:
I have searched the forums and couldn't find an answer to this so please forgive if a repeat. I just started using WiFi on my EVO 3D and I noticed that although I can still download email from my private email addresses I cannot send them. If I switch back to 3g I can send just fine. My Yahoo and Exchange accounts are fine. I tried going through the account set up and it says my outgoing message server isn't responding. Not sure what to try. My husband has the EVO 4G and this isn't a problem for him.
Click to expand...
Click to collapse
First thing which comes to mind, for sending of "private email" makes me think the outgoing mail server might some type of security in place to block it from being a spam relay. Common forms of security for private outgoing email servers are: blocking certain ip addresses including potentially public hotspots, or might require a certain type of authentication, etc.
Without more detail around what type of "private email" you're referring to, it is hard to specifically give advise on what type of approach to take. If the "private email" is through a cable/dsl carrier, they (or a google search) might be able to shed more light on the type of security they have in place on their outgoing mail server.
I know from personal experience, using Gmail thru the Gmail app, incoming and outgoing should work just fine over WiFi, 3G and 4G without having to change any settings in the app.
bookluvr4u said:
In a separate issue everytime I boot up my phone I get an error saying that MessagesCS is having an issue and allows me to report to HTC and then I have to force close. HTC couldn't tell me how to fix it. Their suggestiong was to reset the device which I will only do as a last ditch effort.
Click to expand...
Click to collapse
Could you screenshot this issue? I've never heard of it and I find it interesting it has a report to HTC feature along with a Force Close. Unfortunately, it doesn't surprise me HTC wasn't able to give you a reasonable solution.
If you wanted to get more technical, the best troubleshooting information you could provide for this issue would be a copy of your logcat surrounding when the FC occurs.
There are some apps on the android market under a search for "logcat" which can help pull this debug log from the phone. I personally use adb (android debug bridge) which is provided in the android sdk to access the logcat and troubleshoot software issues on the phone.
Hope some of that helps or at least points in a productive direction!
Hi Guys,
I am connected to the corp Exchange server and most of the times, email works fine. However, there are many times email does not update. And if I try to manually refresh, I get one of the following errors.
- Unable to connect to server
- Unable to open connection to server due to security error
I know my settings are correct and there is no problems with the company Exchange enviornment. Any suggestions?
Thanks
if your settings are fine and no corp network issue, then there's only a couple more options left as the cause. The way I see it, its gotta be either:
1) AT&T network
2) corporate network
3) problem with the phone / incorrect settings
are you stock?
Hi
Good points.I am on serendipity 8. It's strange that it works great at times but then nothing. For example I am up in pa this weekend
And no corp email since last night. I can't even send. But gmail and internet is working fine.
Sent from my SAMSUNG-SGH-I777 using Tapatalk
I suppose the obvious of a password expiration or similar? I use both CM7 (Captivate) and Unnamed (Galaxy S2) with two different exchange accounts, plus I use corporate Address book with one, and everything works great. I know that's not terribly helpful, but for what it is worth. Maybe try the corporate address book, see if that works -- might at least validate the overall path and credentials (though you do need to re-enter the credentials).
Hi all,
I recently lost or had stolen my S3. Its on t-mobile uk. Its been reported and blacklisted. Unfortunately due to the battery nearly dead and having it blacklisted and maybe the sim removed i could not track and wipe via Samsungdive. Could anyone please advise what will be visible on the screen etc. T-mobile have said only the phone connection, mobile internet and sms are essentially blocked. Im concerned about other data such as already downloaded emails, texts ect being visible and navigation around the phones file system being possible. Would someone be able to look at email apps(system default, gmail and yahoo) or the text app on the phone? Also if a new sim is inserted, would that by any chance effectively create a new profile thus preventing anyone from viewing my old emails and texts etc. I have changed all my passwords. However im thinking of transferring all my emails to new email accounts, deleting the emails from the old accounts and setting the passwords for the old email accounts back to the same as on the phone. Then if the phone connects by wifi the email apps should hopefully update and delete the emails on the phone. Of course hindsight is great and I know I should have had a phone lock in place.
Cheers
A
If you didn't have any lock at all then everything on the phone will be available, IMEI locking will only prevent the phone connecting to mobile data, making calls or sending texts. Inserting a new SIM won't remove anything.
If you had set the email client to leave emails on the server then you can download them to your pc, delete them from the server, which would delete them on the phone if wifi connection is ever made.
Unless you had your visa card details on speed dial I wouldn't worry too much, it's probably already been factory reset and sold to a mug in a pub.
Thanks for the reply. Ive just noticed....... I changed my google password as a precaution. Ive just switched on my nexus7 and of course it asked for the new password. Therefore I guess if the lost S3 makes a wifi connection it will also ask for a password.
Edit** Sorry it asked for the password because I was connecting to the play store not upon switching on the nexus