Hi Guys,
I am connected to the corp Exchange server and most of the times, email works fine. However, there are many times email does not update. And if I try to manually refresh, I get one of the following errors.
- Unable to connect to server
- Unable to open connection to server due to security error
I know my settings are correct and there is no problems with the company Exchange enviornment. Any suggestions?
Thanks
if your settings are fine and no corp network issue, then there's only a couple more options left as the cause. The way I see it, its gotta be either:
1) AT&T network
2) corporate network
3) problem with the phone / incorrect settings
are you stock?
Hi
Good points.I am on serendipity 8. It's strange that it works great at times but then nothing. For example I am up in pa this weekend
And no corp email since last night. I can't even send. But gmail and internet is working fine.
Sent from my SAMSUNG-SGH-I777 using Tapatalk
I suppose the obvious of a password expiration or similar? I use both CM7 (Captivate) and Unnamed (Galaxy S2) with two different exchange accounts, plus I use corporate Address book with one, and everything works great. I know that's not terribly helpful, but for what it is worth. Maybe try the corporate address book, see if that works -- might at least validate the overall path and credentials (though you do need to re-enter the credentials).
Related
Since yesterday I noticed a sudden problem with my XDA I can not sort out, and I would like to ask this community for help on this one:
Problem:
Emails stored in the outbox do not get transmitted during a GPRS connection with my provider.
Observations:
The login process goes as usual, it even says "sending emails ...", which takes the usual while, incoming mails get downloaded to the device, but after the connection is over it says "could not upload emails, check your setting or talk to the provider" in an alert box. When I look into the outbox all the mails I wanted to send are still there, and they are not just forgotten to delete after sending (I sent some to myself to check).
I have of cause checked the settings, and I know the account is working, because I can access it via my laptop.
The radio must be able to send, because it would not be able to establish a connection otherwise.
I resetted the device, but this had no effect.
I thried to use the dvice in a different GPRS zone (other city) but the issue remains the same.
I searched the forum, but did not find any usable information.
Question:
Have these things be observed before?
Does anyone have a hint on how to sort this issue out or what to look at closer?
Any hints would be appreciated,
Martin
i had this prblm b4...but then i used nPop and it worked fine, but now i dont even use that, i just use "myemail.t-mobile.com" as the outgoing mail, but thats just 4 TMO :wink:
martin kopplow said:
Problem:
Emails stored in the outbox do not get transmitted during a GPRS connection with my provider.
Martin
Click to expand...
Click to collapse
Well I know I cannot do that with my Device.
Here in NZ the ISP's block access to the SMTP servers from any connection outside their network.
They do this to stop Spammers using their SMTP servers.
Often they still allow access to the POP servers, because they are authenticated, which fits your symptoms, you can receive, but not send, via your GPRS.
One solution is to set the account up to use your cellphone companies SMTP server if they have one. So you send your mail via smtp.Vodafone.net.nz for example.
..Chuck..
Thank you for your replies!
I checked with my provider to find out if they changed their POP/SMTP settings, but they didn't.
It then took me a while to find out this is a software issue.
In fact it is in some software on the device, and it comes back after hard resetting and copying back the SD backup. I did a double hard reset with a clean reinstall of all software and now I'm able to send mails again.
I could not exactly find out which part of the software, because I can not extract or delete individual files from the backup or resore thm one by one to eliminate faulty files. (is there a tool for this?)
I have the suspicion that establishing two active sync partnerships did the change: Before I had the problem, I had only one computer I synced with, but short before that I bought a new Laptop and now sync with two computers (one being a server, via a network). This might have corrupted something within the networking settings, that is not accessible via the option and connection setting pages.
I'd really like to have an overview page to check on all current settings instead of using settings... and options... dialogs in different locations, but that's another story.
It's working again.
Thanks once more for your replies!
Martin
My post is even more basic. I would like to see a short, simple sequence of events to "send an e-mail" from my sx-56.
A. Which program do I use to send (if there is a different one to receive, what it that)?
B. What are the entities that I have to enter into the fields, on which program?
C. What is the procedure for composing and sending the e-mail once the preliminary data has been entered?
The PDA works fine
The phone works fine
Thanks,
Lou
I am able to connect to the internet just fine but when i go to email and click send/receive my connection disconnects then reconnects but email is never checked, on the lower left side of the screen it says "error synchronizing" i have Cingular(AT&T) just wondering if anyone else is having this problem. thanks.
irus said:
I am able to connect to the internet just fine but when i go to email and click send/receive my connection disconnects then reconnects but email is never checked, on the lower left side of the screen it says "error synchronizing" i have Cingular(AT&T) just wondering if anyone else is having this problem. thanks.
Click to expand...
Click to collapse
Who is your email provider? any of these: yahoo.com, yahoo.co.uk, or Hotmail. i have the same problem as well.
Yahoo and new hotmail accounts need to be paid for to sync via outlook, those of us who have been syncyng Hotmail for a while (was it oct 2006 or 2005 they stopped - I have a memory like a seive) can still sync.
When you set up the email account how did you do it, who is it with and did you test the settings?
But you could still forward all your Hotmail mails to another free mail provider
(to which you can freely sync to Outlook).
i have the same issue. set up with an IMAP server. it doesnt even try over 3G and works while connected to a pc and uses its connection. suggestions? is this answered elsewhere?
[Edit]: Found on another thread (thanks to Pawel062) to uncheck the proxy info on the Media Net, this resolved the issue for me.
So I've been using this Rezound for almost 2 weeks.
I have 4 Email accounts setup on it.
The default primary account is an IMAP, of the remaining three...two are POP and one is IMAP.
All of them are set to check for new email every hour during peak and off-peak times.
I have noticed that when I'm connected to 4G that only my default primary account is being checked every hour, while my other three accounts are not.
But if I connect the phone to my home WiFi, then all four of the accounts get checked once an hour.
I'm not sure if this may be related in some way to the browser issue I'm having here images are not loaded and show as question marks when using 4G but not 3G or WiFi.
http://forum.xda-developers.com/showthread.php?t=1362114
Can you manually try to sync the other 3 accounts when on 4G? I've had problems syncing my corporate exchange account over 4G (3g works fine). Have a ticket opened with VZ and HTC. it's been 2 weeks now w/o no resolution.
From what I have heard lately , VZW doesn't have all the bugs out of 4G LTE yet and that is probably responsible for a lot of problems this phone is having.
morbidz said:
Can you manually try to sync the other 3 accounts when on 4G? I've had problems syncing my corporate exchange account over 4G (3g works fine). Have a ticket opened with VZ and HTC. it's been 2 weeks now w/o no resolution.
Click to expand...
Click to collapse
Yes, when I go into the email app, it will then download the emails that I received since the last time I manually checked them. But once I leave the app, it will not download them every hour like it is supposed to do. This is when connected to 4G. When I'm on WiFi it will check every hour.
Hi
I have problem with email on my Motorola Razr. (not gmail, not corporate, just a email)
I have setup email account and:
-In Data push account is checked.
-Sync over Wi-Fi only is unchecked
-background data is checked
- data Enabled is checked
- No data saver checked.
I can check my email manually it is work.
- If I receive a new email up to 30(not sure) minutes after manually checking the push email is working fine i get it on my phone.
- But if I receive a new email more than 30 minutes after manually check the push email does not work. I do no receive any emails until manually checking.
Email server works fine I use it on other phone and everything works perfect.
Any suggestion how to fix it?
please help
Regards
Adam
Any help?
Wysłane z mojego XT910 za pomocą Tapatalk
Same issue with my Razr.
I have 3 email accounts: 2 corporate (exchange 2003 and exchange 2010 servers) and 1 IMAP.
I can set up any option (Data push and Fetch schedule for non-push accounts) in email settings for 'Email delivery'. No matter what, after some time all the options are back to defaults: 'Fetch schedule: 15 minutes" and 'Data push: none'.
For instance: One of the accounts is push enabled so I mark it checked at 'Data push'. It works for some time (not really sure how long) but then the account appears back in 'Fetch schedule' list.
Also if I select 'Every hour' in 'Fetch schedule' this option remains selected for some time but let's say next day it is reset back to 'Every 15 minutes'.
the issue is also that in spite the accouts should synch (every 15 minutes) they don't - I have to do it manually.
I thought the OTA update would resolve the issue but it has not (I am now 651.73.30).
I am going to remove all the smart actions to see if this solves the issue.
did disabling smart actions work for you? i'm having the same issue with 2 imap idle accounts and a corporate email account.
push works for some time but after e.g. 30 minutes there are no messages pushed. asap I open messaging app, all accounts are refreshing and emails arrive.
all accounts are set up for push, wifi sync unchecked, background data activated, mobile data is enabled, datasaver unchecked.
I have had this problem with the default mail client on every android phone that I have used. I believe it might be an android problem rather than a specific RAZR issue.
I switched to K-9 mail a while ago. Haven't had a problem since.
Guys! Just install MailDroid! It's really good app. I'm using it on my third phone ... about 2 years. It's much much better then k-9 mail. Greetz!
I have the same problem with my Yahoo mail, It just happens recently I do not get any email notifications anymore I have to manually sync my mail to get the new email. I did not do any changes to my phone same settings like OP
Same problem here too. I've got two corporate email accounts, both on Exchange 2010 and both working fine on other android devices. Only on my Razr does push email revert to fetch after half an hour or so?
I have the same problem with background data getting disabled randomly.
I tried removing all smart actions which didn't seem to help so just did a factory reset. Fingers crossed!
Hi,
Disabling Smart Actions made no difference. I have also played with background data but it didn't help.
But I have discovered something new, I believe:
I travel abroad regularly – weekends I am in home network and weekdays roaming usually. I have switched off GSM data roaming so that I don’t use any GSM data connections while roaming – I have access to WiFi usually so I actually don’t need GSM data.
BUT: When I am at home all synchronisation works fine regardless if via GSM or WiFi. When I roam (so GSM data is off) and connect to WiFi no automatic e-mail synchronisation happens. And I mean not only push but also the scheduled synchronisation does not really work – I have to synch manually. Weather and any other synchronisation works fine.
My conclusion would be then: Moto’s e-mail client is crap and I will give a try to some other e-mail clients based on recommendations above. I am quite sure this issue is not Android generic because my previous device was HTC Desire and it worked fine in exactly same environment. I have played with my wife's new HTC Sensation too - also positive.
By now - in my Razr, I have actually replaced most of stock applications with others available from Market (no root) - most are from the "GO *" series. I might have not liked the HTC applications but they did function properly for me. Moto disappointed me...
Greetings!
k
PS So check your mobile data parameters...
I have no suggestion but I have the same problem...-the push of my emails (imap accounts) is working just a short moment after the manual resync and after that I get no pushed emails.....
Hi, I have a strange problem I can't resolve.
I have a SGS3, stock ROM (but rooted) and using K9 mail (although I've tried using the native email app and having the same issue, so I don't think it's a K9 problem).
Basically, I can't send or receive mail while on mobile data, but when I'm connected to a wifi network I can send and receive fine.
It only seems to be a problem with POP3 mail. Browsing works fine on either. My exchange email (I use Touchdown) works fine on both. Other connected apps work fine on both.
It's just POP3.
I've double checked the settings in case they somehow changed themselves or were changed by something else. As I said, I setup the same account using the native email app, same issue. It just doesn't connect to the POP3 server, it just sits there and times out. I don't even get a message.
I'm pretty tech savvy but this one has me stumped. I'd really appreciate some advice on how to troubleshoot and resolve this problem please.
Cheers,
Pete
Check with your networks email settings especially the Ports .
jje
That's what's called "****ty provider"; The most probable reason is that your provider blocks access to SMTP/POP3/IMAP except maybe to their own servers.
That is what Telekom Germany does or at least did for a long time.
A not-so-easy but highly workable fix is to use Exchange accounts. Not only will you get (nearly) realtime delivery of your emails but since it leverages the HTTP protocol you bypass port-based restrictions. A PHP-Script e.g. is Z-Push
Easier is to open a VPN connection.
Some also just use a non standard port .
BE UK block port 25 for example .
Worth checking your networks forums .
jje
Thanks everyone so far. I should have mentioned that my wife, an iphone user, isn't having this problem and she's using the same ISP. Therefore if it were a port issue I'd expect her to be having the same problems.
Sent from my GT-I9300 using xda premium
It seems to also be impacting instagram. It won't refresh or upload on 3G but works fine on wifi
Sent from my GT-I9300 using xda premium