I recently added a USB printer and a USB sound device to my PC.
Since then my XDA hasn't been able to sync.
PC Device manager says the USB device (my XDA) doesn't have drivers installed and Windows can't locate any. The CD that came with it is just extras. (I recall when first connecting up how inpressed I was that Windows XP 'just knew' exactly what I'd plugged in a installed drivers from nowhere. ActiveSync just worked!)
Anyway.
What do I do now?
Can I get an HTC USB device driver so my PC can recognise my XDA again?
You could try to reinstall ActiveSync. That has helped when my PC someday did not want to recognize my MDA
HTH,
Even though ActiveSync claimed to be working OK, I uninstalled it and reinstalled it and now everything is back to normal.
Thanks
No problem... Its Microsoft, so the reinstall-way should work
When I try to sync (ActiveSync 4 installed) As I plug the XDAII into cradle, I get a pop up on the TaskBar, saying- Generic RNDIS (Prototype-Remember to change idVendor)
The sync then just hangs and shows the green rotating button turning but nothing happens.
I am running XP Pro SP2. on my PC, cradle is plugged directly in to USB 2 port on motherboard .XDAII has the new OS WM5 loaded, sync work fine for a while then just seemed to loose the connection, have tried to fix , by removing ActiveSync 4 and reinstalling but same problem,- Generic RNDIS (Prototype-Remember to change idVendor) What is this and how do I go about fixing this, I have also tried deleting partnership and reconnecting but now absolutely nothing connecting, can anyone help, please
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Hi guys, I just got my Atom Exec this week, and I have the following problem. When I activesync my PDA with my laptop (via USB) my internet conection(on laptop) drops. It is a wireless connection, and I've tried to fix it and nothing, any ideas?
What's the spec of the laptop? (OS/Network/SP2)
Windows XP SP2 Laptop and wireless network through a router
Could be a number of things, interupt request, com port problem, try reinstall USB drivers and modem drivers and make sure you're running latest Activesync. Also if you're connecting USB via a hub to device that can be problematic, connect direct to USB port instead.
I'd hone in on the firewall - see if there are any errors in the logs.
anyone get the error message of unknown device when plugging in their wm 6 phone to a laptop, happens to me on vista homepremium and xp, both up to date. this happens about %50 of the time
I bet your USB port on the laptop is not supplying enough current (borderline, hence why it works sometimes). Try one of the following things, first try the connection while the laptop is on AC power (not internal battery). Second, do you have a double USB port adapter? This is a cable that plugs into your external USB device on one end, and has a Y-connector that plugs into 2 USB ports on your laptop, thus increasing the current capability. If either one of these suggestions solves the problem then it means the laptop is not able to supply enough current on one USB port, a common problem.
I had the same problem and found it to be a firewall issue
Ofcourse it could be a firewall issue or any issues with loading of drivers and services. A soft-reset on the device and a PC Restart will solve most of the case!
Regards,
Carty..
How would a PC Restart make your firewall accessible, I located the SmcGui.exe (symantec) created a shortcute, and use that to disable to firewall whenever I want to connect
paulnoise said:
anyone get the error message of unknown device when plugging in their wm 6 phone to a laptop, happens to me on vista homepremium and xp, both up to date. this happens about %50 of the time
Click to expand...
Click to collapse
hi guys thanks for the advice, however, i have since updated to vista ultimate and now get the following issues. xp seems to have sorted itsself out, however vista has problems installing the drivers for my phone. it says on the phone check usb cable and on the laptiop i get the symbol in the sys tray for unrecognised device. the phone will sync fine, just not allow internet sharing.(i am using a 2.0 usb port and my mobile device centre is up to date, i downloaded all the vista updates today)
my firewall has been turned off, but i believe its a driver issue as thats whats showing on the screen device not recognised.
any ideas?
For Internet Sharing in Vista, you need to install WMDC.
http://www.microsoft.com/windowsmobile/devicecenter.mspx
i have it installed, i tried changing from official rom to black satin and a few others and it still does the same. the mobile device centre will sync then i turn on the internet sharing and it installs the drivers for "unknown device". had a word with the t-mobile connectivity team who took a look at the laptop and phone, tried it on other laptops with the same result. vista doesn't like the internet sharing bit. tried the usual stuff like taking off the advanced network functionality etc.
oke here is what u gotta do :
for windows vista:
-reboot computer without wm6 device connected
-install mobile device center 6.1 (the drivers ^^)
-reboot
-wipe all activesync connections on wm6 device and vista
-disconnect device and see if advanced networking is enabled (USB to PC .. in networksettings wm6)
-set connectionssettings in mobile device center from automatic to Internet
-goto networksettings on wm6 device and choose connections
-tap advanced and select networks : both set to My ISP
-connect wm6 device and wait till it finished .. take some minute or so
installing drivers and things
-when its done unplug device and reboot computer (yes again, and i am not
going to explain why this is so important as you should know by now)
-wait for the computer to boot untill it finished (vista this take 2 minute at least)
-connect wm6 device and setup proper sync partnership
-goto connectionsettings in mobile device center and check all boxes and set it to internet if it is not allready set.
-wait for the device to do its stuff
-it will strangely reconnect after a while and internet works again
notes:
kaspersky 7 : -turn of the kaspersky protocol on the networkadapter of wm6
-allow acces to svhost when it asks for it.
norton 360: -no problem found .. maybe you need add LSP to trusted
networks
internet+wmdc 6.1
double post ...
moderator remove this please
hey dajojo yer guide is great , i tried it and unfortunately, it connected for about 30 seconds and went straight back to usb device not recognised.
when it was connecting it should show up as "generic rndis internet sharing windows mobile device" or something similar.
any further assistance would be great.
m running vista home premium 32 bit (went back to it from ultimate)
Finally Solved!
Hi there!
Seems to be the same problem on HTC Dual!
try this
go to start>settings>system>power>advanced
if the checkbox "When device is turned on, do not charge battery when connected to PC" is checked uncheck it and tap ok! Then go back again and check the checkbox again and tap ok again. and the ActiveSync software will sync all data!
Hey guys,
i have a little annoying problem with the USB cable for the HD.
since yesterday, it wont respond.
im getting thos messages:
http://img29.imageshack.us/my.php?image=capturenwk.jpg
http://img20.imageshack.us/my.php?image=capture3chj.jpg
i cant Sync between any files and that sucks..
anyone knows how to solve this problem? the USB cable only charging my device and with now sync.
IM USING WINDOWS 7.
can that be any related?
the system updated last night and since then it happened
TNX for the help..!
BTW, i tried RESET the comp, the HD, and nothing changed.
USB Device Not Recognized
was this working before? you say you are using windows 7
is that a new install and now you cant connect to your phone?
you can removing the updated drivers that was installed, this could put things right for you.
try removing activesync and do a fresh install of activesync and if that does not help remove usb drivers and re-install them with out connecting your hd.
almost every time i have had my pdas or phone not being able to connect to activesync it has been software or drive related.
hope this help and you get is sorted