Hi guys, I just got my Atom Exec this week, and I have the following problem. When I activesync my PDA with my laptop (via USB) my internet conection(on laptop) drops. It is a wireless connection, and I've tried to fix it and nothing, any ideas?
What's the spec of the laptop? (OS/Network/SP2)
Windows XP SP2 Laptop and wireless network through a router
Could be a number of things, interupt request, com port problem, try reinstall USB drivers and modem drivers and make sure you're running latest Activesync. Also if you're connecting USB via a hub to device that can be problematic, connect direct to USB port instead.
I'd hone in on the firewall - see if there are any errors in the logs.
Related
Hello,
I just bought a QTEK 1010 i think it is the same as XDA. I tried to install active sync that came on the CD - it installed fine. but it does not locate the device for some reason. I am connecting the cradle using USB. I have tried removing the active sync software and plugging in the USB cable, windows XP picks the cradle up so im sure nothing is wrong with the cradle. please help me as to why active sync does not find the device. and what i can do about it .
thanks
Have you looked at your pc activesync settings and ensured that the option for usb connection is enabled?
Latest version of ActiveSync
You might want to try downloading the latest version of ActiveSync because I had a similar problem. Installing version 3.7.1 resolved it.
http://www.microsoft.com/windowsmobile/default.mspx
anyone get the error message of unknown device when plugging in their wm 6 phone to a laptop, happens to me on vista homepremium and xp, both up to date. this happens about %50 of the time
I bet your USB port on the laptop is not supplying enough current (borderline, hence why it works sometimes). Try one of the following things, first try the connection while the laptop is on AC power (not internal battery). Second, do you have a double USB port adapter? This is a cable that plugs into your external USB device on one end, and has a Y-connector that plugs into 2 USB ports on your laptop, thus increasing the current capability. If either one of these suggestions solves the problem then it means the laptop is not able to supply enough current on one USB port, a common problem.
I had the same problem and found it to be a firewall issue
Ofcourse it could be a firewall issue or any issues with loading of drivers and services. A soft-reset on the device and a PC Restart will solve most of the case!
Regards,
Carty..
How would a PC Restart make your firewall accessible, I located the SmcGui.exe (symantec) created a shortcute, and use that to disable to firewall whenever I want to connect
paulnoise said:
anyone get the error message of unknown device when plugging in their wm 6 phone to a laptop, happens to me on vista homepremium and xp, both up to date. this happens about %50 of the time
Click to expand...
Click to collapse
hi guys thanks for the advice, however, i have since updated to vista ultimate and now get the following issues. xp seems to have sorted itsself out, however vista has problems installing the drivers for my phone. it says on the phone check usb cable and on the laptiop i get the symbol in the sys tray for unrecognised device. the phone will sync fine, just not allow internet sharing.(i am using a 2.0 usb port and my mobile device centre is up to date, i downloaded all the vista updates today)
my firewall has been turned off, but i believe its a driver issue as thats whats showing on the screen device not recognised.
any ideas?
For Internet Sharing in Vista, you need to install WMDC.
http://www.microsoft.com/windowsmobile/devicecenter.mspx
i have it installed, i tried changing from official rom to black satin and a few others and it still does the same. the mobile device centre will sync then i turn on the internet sharing and it installs the drivers for "unknown device". had a word with the t-mobile connectivity team who took a look at the laptop and phone, tried it on other laptops with the same result. vista doesn't like the internet sharing bit. tried the usual stuff like taking off the advanced network functionality etc.
oke here is what u gotta do :
for windows vista:
-reboot computer without wm6 device connected
-install mobile device center 6.1 (the drivers ^^)
-reboot
-wipe all activesync connections on wm6 device and vista
-disconnect device and see if advanced networking is enabled (USB to PC .. in networksettings wm6)
-set connectionssettings in mobile device center from automatic to Internet
-goto networksettings on wm6 device and choose connections
-tap advanced and select networks : both set to My ISP
-connect wm6 device and wait till it finished .. take some minute or so
installing drivers and things
-when its done unplug device and reboot computer (yes again, and i am not
going to explain why this is so important as you should know by now)
-wait for the computer to boot untill it finished (vista this take 2 minute at least)
-connect wm6 device and setup proper sync partnership
-goto connectionsettings in mobile device center and check all boxes and set it to internet if it is not allready set.
-wait for the device to do its stuff
-it will strangely reconnect after a while and internet works again
notes:
kaspersky 7 : -turn of the kaspersky protocol on the networkadapter of wm6
-allow acces to svhost when it asks for it.
norton 360: -no problem found .. maybe you need add LSP to trusted
networks
internet+wmdc 6.1
double post ...
moderator remove this please
hey dajojo yer guide is great , i tried it and unfortunately, it connected for about 30 seconds and went straight back to usb device not recognised.
when it was connecting it should show up as "generic rndis internet sharing windows mobile device" or something similar.
any further assistance would be great.
m running vista home premium 32 bit (went back to it from ultimate)
Finally Solved!
Hi there!
Seems to be the same problem on HTC Dual!
try this
go to start>settings>system>power>advanced
if the checkbox "When device is turned on, do not charge battery when connected to PC" is checked uncheck it and tap ok! Then go back again and check the checkbox again and tap ok again. and the ActiveSync software will sync all data!
Hi,
A friend gives me a Qtek S200 G4 WM5 with IPL 2.09.0001 and SPL 2.09.0001
But the USB doesn't work, it's detected as unknown device (checked in 4 windows XP)
With an USB tool i can see that it's HarwareID = USB\UNKNOWN, the same with CompatibleIDs = USB\UNKNOWN
by this the XP doen'st found any drivers avilable (yes I have ActiveSync installed)
I stay in the same situation in 3 colour bootloader mode, when I put the USB cable in the Qtek it marks USB at left bottom but the Windows XP only detect the usb connection as an unknown device.
What can I do?
There is another form to upgrade to WM6 and upgrade the SPL,
some direct SERIAL access to testpoints/pins ??
Anything can give me a clue!!
Thanks.
Just as first,
uninstall the unknows device of your hardware config, connect the phone again, and install the drivers manually, so dont use auto install...
when u have done this, just remove the cable out of the phone, and put it in again after 30 seconds.
if it's ok, it will be ok.
from then on you can flash your phone!
...
if its not working your bootloader is ****ed up, or try another USB port on the pc otherway your cable or port(on phone or PC)) will be not good...
...
other way to do it, just install windows xp pro insteed of home...
install active sync, and put the usb cable in the pc and in the phone, it will help alot...
...
It can be that u have to try another cable if u buy an mp3 player or digital camera, almost all cables are the same as the usb cable of the prophet you can try this cables also to get it working!!
Windows XP Home edition doesnt find this drivers everytime.
Windows XP Pro will have no problems at all...
which driver should be installed manually ? is there any driver for download ?
I have exactly the same problem...
I´m still trying to figure whats wrong, but getting help is difficult sometime...
Hi,
My LEO can't connect to PC, even in trasnmitting data mode. The only way to do this is start phone in bootloader mode, and then upload ROMs via cabel. I've tried to upload few ROMs including orginal ROM. What is more when sb's call me automatically is turning on handsfree mode. Active Sync in working via bluetooth. Please help me.
madanldz said:
Hi,
My LEO can't connect to PC, even in trasnmitting data mode. The only way to do this is start phone in bootloader mode, and then upload ROMs via cabel. I've tried to upload few ROMs including orginal ROM. What is more when sb's call me automatically is turning on handsfree mode. Active Sync in working via bluetooth. Please help me.
Click to expand...
Click to collapse
What OS is your PC?
You need Windows Mobile Driver if you use win vista or win 7, if XP, use Active sync. Download it from Microsoft website.
If you already has that driver, try to run in Admin mode (Vista and 7) or else try different USB port, or even change the cable.
Good luck
connetion has worked properly before. I've installed all needed stuff, and I've checked on other cable, other OS and PC. Transmittig data mode ist'n worked too. Connection is working only in BL mode.
Always going to handsfree when call comes in can somwtimes be associated with faulty USB. There's a thread somewhere called "stuck in car kit mode".have a read, see if the symptoms match. In the meantime, try giving the USB port a clean with a (very dry!) Toothbrush.
Ok I have just got a new computer and when trying to set my phone to tether it's saying Samsung_Android driver missing. I have no net connection at the moment my broadband dongle is broke . where can I download this on my phone so I can Granger to PC and install. win7 32bit x86 thanks
You need Kies: http://org.downloadcenter.samsung.c...5/20110512115717796/Kies_2.1.0.11112_41_7.exe
You may also need .NET4: http://www.microsoft.com/downloads/...BC36-D6EA96C8DAAE/dotNetFx40_Full_x86_x64.exe