Even by o2 standards we're starting to get a bit behind...
does anyone have any inside goss on when the 2i update is due, and what's on it. I'm getting tired of lockups, crap looking UI's and the inability to launch GPRS once I connect it to my car cradle / charger. I've heard rumours of 2005 inclusion, is this remotely plausible? My experience of o2 would suggest otherwise.
I'd ring or email o2 or their staff accounts guys, but I think the average fruitfly knows more than they do. Besides, I like my hair and I would hate to see it all pulled out on the floor...who'd clean it up?
Ant
I agree fully. I purchased my XDAIIi on the promise from O2 that na update was to be release in Spring. This never came and I'm getting so fed up with O2 suddenly becoming very quiet about any upgrade at all, that I'm contacting the Office of Fair Trade to get my contract bounced with O2. Last I spoke with someone in O2 they have no immediate plans for any firmware release for the IIi which is completely contradictory to what I've been told previosuly. Come on O2. SORT IT OUT BEFORE YOU START LOSING CUSTOMERS!!
well imate have said that they will not release 2005 for any of their series og HTC devices so unless tmobile or o2 have a different openion then i dont see it happning
Sean I'm not so sure that the info you got from o2 was accurate...afterall when I tried to ring up a day before (yes a DAY) the 2i was released, I was told by THREE separate individuals on separate occasions that the 2i didn't exist!!
We'll keep hanging in there, but I agree it's getting pathetic now.
Ant
Update
I work for O2 and have managed to find out that the rom update for the XDAIIi has been scheduled for September 2005
at that time it better be wm2k5!!!!
If that's true, you've gotta love the mentality...
New phone = Feb 2005...rumoured update for Spring. Spring comes, nothing. Summer comes, nothing. No update from any o2 source, official or otherwise. Then, suddenly it's gone to September. Also the time the Universal is rumoured to be out.
If it's Sept, then as Zoheer says, it had better be 2005!!
Re: Update
frogspit said:
I work for O2 and have managed to find out that the rom update for the XDAIIi has been scheduled for September 2005
Click to expand...
Click to collapse
I don't supose you could find out when the xdaIIs update is due as well?
Thanks Frogspit, If that's the case I can be patient until then. The most inuriating thing is getting no information at all from O2 or even denials of any update at all. It's like being stuck on a London Underground train thats not got going anywhere and the driver doesn't give any information. It really [email protected]@es people off and drives them away from their service.
The official reply given by the o2 second line team (data support) is that its "highly unlikely" that o2 will offer rom upgrades to wm5 for existing devices.
JD
Re: Update
frogspit said:
I work for O2 and have managed to find out that the rom update for the XDAIIi has been scheduled for September 2005
Click to expand...
Click to collapse
I find that a bit hard to believe. If you work for o2 then at what level have you got that info? If its at customer service level then someone is probably just playing guessing games.
JD
seanrkelly said:
I agree fully. I purchased my XDAIIi on the promise from O2 that na update was to be release in Spring. This never came and I'm getting so fed up with O2 suddenly becoming very quiet about any upgrade at all, that I'm contacting the Office of Fair Trade to get my contract bounced with O2. Last I spoke with someone in O2 they have no immediate plans for any firmware release for the IIi which is completely contradictory to what I've been told previosuly. Come on O2. SORT IT OUT BEFORE YOU START LOSING CUSTOMERS!!
Click to expand...
Click to collapse
Can you let me / us know how you get on with this please?
Update
This information has been obtained from one of the members of the blackberry/tech support teams (non customer facing) within O2, I have been told as well as the O2 active update there is going to be a full rom update in or around the same time. this rom update will be the similar as the one that is currently available for the XDAII.
Included with the new rom update will be blackberry support for the XDAIIi aswell for those of you who are interested.
I have requested to be part of the beta test will post again near the time
This may coincide with this -
o2 music player
Xda II - Coming Soon
Get the latest sounds on your Xda II by downloading the O2 Music Player.
http://music.o2.co.uk/players.html
They may add the music player into the o2 active software which would require a ROM upgrade.
Re: Update
jdee246 said:
frogspit said:
I work for O2 and have managed to find out that the rom update for the XDAIIi has been scheduled for September 2005
Click to expand...
Click to collapse
I find that a bit hard to believe. If you work for o2 then at what level have you got that info? If its at customer service level then someone is probably just playing guessing games.
JD
Click to expand...
Click to collapse
jdee246 shame on you for doubting me!!! rom update is now available from www.o2.co.uk/xda FULL SMUG MODE NOW
Don't see what you've got to be smug about. You got the date wrong and you were wrong about blackberry being in the rom.
Smug yes very
Yes got date wrong but they managed to launch early than anticipated so not totally wrong!!! and you were the main doubter as for the blackberry support they withdrew it due to technical issues what do you want 'the moon on a stick!!!!'
i dont think he / we want the 'moon on a stick' i think he / we want o2 to stop making promises which they clearly cant deliver.
i too upgraded from an xda2 to a 2i on the promise of blackberry support. its amazing that a company of o2's size and with the amount of money they make that they cant develope, test and release in 5 plus months something they only until recently kept saying would be released "soon"
total shambles to be honest
steve
There won't be a release for wm2005 on XDA IIi so start saving your money for the HTC Universal. Don't ask me how I got this info, but it is the fact! Too bad for all of us Xda IIi owners. Especially because I paid 1200 us when they first came out. Ouch!
Re: Smug yes very
frogspit said:
Yes got date wrong but they managed to launch early than anticipated so not totally wrong!!! and you were the main doubter as for the blackberry support they withdrew it due to technical issues what do you want 'the moon on a stick!!!!'
Click to expand...
Click to collapse
You announce to all on this board that the release will include blackberry, and when it doesn't we're accused of wanting 'the moon on a stick'. That's very arrogant. You bloody announced it!
To be fair to O2, this is RIM software, and from what I'm hearing its RIM thats failing to come up with working software. But I do get annoyed when arrogant dickheads come onto this board, promise things that turn out to be complete rubbish and then blame us for it.
Frogspit, if I'd gone out and bought an xda IIi on the back of what you announced, because I want blackberry, now I really would be pissed off, and I'd be doing a lot more than just sounding off on this board.
Related
ewhen is the mdaII coming to the t-mobile stores in the united states hmmm
Have you fallen asleep
Sorry mate, but those mdaII are already arround for a few mnths. :lol:
Be a bit more specific, to which country :wink:
"ewhen is the MDA II coming to the t-mobile stores in the united states hmmm"
Must be getting blind
Jezus, its time I replace those lenses, I hope i kissed my wife goodby this morning and not somebody else his wife. :wink:
ummm ur confused
I'm not so certain that T-Mobile USA will carry the MDA II or perhaps they would call it PPC Phone II. With all the new devices coming out, Motorola MX, HP 6000, these devices maybe picked up in the US, before the MDA II and in fact the MDA II may never see the light of day in the US. HTC seems to be way behind production anyway. It is hard to get the device period, let alone a mass production for the US. With all the new devices coming out I'm wondering how well HTC is going to be positioned for the world market, let alone the US, in this form factor.
Hard sayin Mate.
Uh Oh!
http://www.brighthand.com/article/Motorola_Announces_MPx
http://www.brighthand.com/article/Nokia_Pre-announcing_9500_Communicator?site=SmartPhone
hmmm
ive talked to some guy at t-mobile and they said some time in march it would come to the market but he wasnt certian hnmmmm
Everything I have heard has been that T-Mobile will not be releasing it here in the US. Apparently they are going to market another device here.
somebody could tell me where can I get a XDA 2?????
Hello everybody!!! I would like to get a PDA which it could be an XDA 2/Qtek2020/i-mate or Himalayas, but I been looking around on Internet but I cannot find any site that I could buy it online :shock: , someone of you guy know where can I get it??? Thanks a lot, this site its super cool…..
They won't last long!
eXpansys says they have them in stock now . . . but if history is a guide, they won't last long.
See http://www.expansys-usa.com/product.asp?code=108654
Re: somebody could tell me where can I get a XDA 2?????
aalejandro said:
Hello everybody!!! I would like to get a PDA which it could be an XDA 2/Qtek2020/i-mate or Himalayas, but I been looking around on Internet but I cannot find any site that I could buy it online :shock: , someone of you guy know where can I get it??? Thanks a lot, this site its super cool…..
Click to expand...
Click to collapse
You can get one at GSM Phone Source for $849.00 right here in Las Vegas, NV but you better hurry they only have (2) left!
BTW tell them Qman sent you!
GSM Phone Source
http://www.gsmphonesource.com/products/customer/product.php?productid=436&cat=17&page=1
HTH
there too expensive i was figuring a 500 dollar.. thats how much it would cost if t-mobile in the us carrys it and they told me that they would come in march but they have to wait to get all the manuals and documents to actually release it so they can troubleshoot it too
im wondering if theres a place where the t mobile market keeps a secret to the public to when the xda2 will come out to tmobile stores or if they ever will
ritzcompca said:
there too expensive i was figuring a 500 dollar.. thats how much it would cost if t-mobile in the us carrys it and they told me that they would come in march but they have to wait to get all the manuals and documents to actually release it so they can troubleshoot it too
Click to expand...
Click to collapse
I agree with you about the price, $650.00 is about as much as I'm willing to spend and thats with tax included.
hmm i want to buy a xda2 but not on ebay and i live in the us where could i get one
I agree too!!!!
I agree with all of you guy about the price, is too expensive to spend more than $700 for something that you won’t have technical support /warranty/ US plugs, and staff like that!!!!!
Re: They won't last long! New model released
BRosenow said:
eXpansys says they have them in stock now . . . but if history is a guide, they won't last long.
See http://www.expansys-usa.com/product.asp?code=108654
Click to expand...
Click to collapse
Yes it seems that everyone is out-of-stock at the moment. I just came from Thailand and had no luck either.
But have you not given that Expansys link above I would not have noticed a great looking inexpensive new powerPC phone on their pages that is similar to XDA.
http://www.expansys.com/product.asp?code=112015&asource=REG
http://www.pocketpcreviews.net/reviews/022004/anextek2.htm
Phone seems interesting and graphics chip performance looks REAL good too. I'd like to see more reviews on this one.
.
It does look like an interesting PDA/phone . . . but not having BlueTooth for wireless headset NOR WiFi does limit the device a bit, doesn't it? Sure, it supports SDIO, in which you could use a WiFi or BT card - but not both simultaneously. I use that configuration a good bit with my i-mate.
Still . . . it is good to see the line of available products expanding - pushing the envelope is a good thing!
AnexTEK powerpc phone similarity
BRosenow said:
Still . . . it is good to see the line of available products expanding - pushing the envelope is a good thing!
Click to expand...
Click to collapse
I agree. Competition should push prices down too
Ps. Anyone know how to get hold of this device??
Parkkuman
Dear Guys, i thought I might want to share these with all of you, just incase you are deciding to do something stupid...
In the place I worked, I help my company convert devices into chinese platforms so to serve our chinese customers better... and of course other languages as well..
What happen was that, I was doing upgrades till the versions of 1.60WWE on O2 xda ii, turning them into 1.52CHT which I downloaded from O2 myxda.com
Now, got an order yesterday, and so i provide this services for my customer again, upgrading the O2 to chinese.
Being so damn comfident, I double click on the CHT upgrade program, and then walk off for dinner. Guess what happen! I have a dead deviced, and the CHT program just shuts off before I could read the ERROR message.
Back to the company, try the INDIANA JONES trick(a name I thou of which descrides a technique, that one of the guys in these forums shared on how to recover from 1.72 T-Mobile to lower versions by using two devices)
And no it did not worked, then at this point I come to realize that the version numbers on this new XDA II are 1.66WWE.
I think what happen is that, the most i could get to was att he stage of erasing the ROMs and it keeps getting stuck at 0%.
As I am typing this message, I am trying to upgrade this dead O2 into a T-Mobile 1.72WWE. and then re-use the indie trick.
Cheers
Hi Guys
Had a promising day today, went into a local T-Mobile shop with a friend who was looking for a phone. Was speaking to one of the staff in there who was concerned over the lack of support for the Vario 2 rom.
After speaking for a while he introduced himself as the local area network manager and would be happy to follow up the mysteries of the Windows Mobile 6 rom for me!
After shock he took my name and number and said I should know by the end of the week! Things are looking promising for an update as T-Mobile are launching their Mobile TV service this month!
Jygar said:
Hi Guys
Had a promising day today, went into a local T-Mobile shop with a friend who was looking for a phone. Was speaking to one of the staff in there who was concerned over the lack of support for the Vario 2 rom.
After speaking for a while he introduced himself as the local area network manager and would be happy to follow up the mysteries of the Windows Mobile 6 rom for me!
After shock he took my name and number and said I should know by the end of the week! Things are looking promising for an update as T-Mobile are launching their Mobile TV service this month!
Click to expand...
Click to collapse
The T-mobile TV service is already up and running - see new tab on T-Mob W&W home page. They are currently allowing free 24hr passes till the end of this month and you'll find lots on this service elsewhere on this site. Why do you think that a TV service may lead to WM6 upgrades? I hope WM 6 comes as a supported T-Mobile update but when I asked them the other day all they did was deny any knowldge of such an update and send me a link to the page that still contains no updates at all for the Vario II.
Let's keep our fingers crossed!
it seems strange that they'd introduce an update for something that already works perfectly well - however they seem to have made a lot of changes over the last couple of months with new w'n'w plans (doesn't the highest one allow for voip iirc?), seemingly improved 3g service (certainly in my area at least) and what not. imo they have the best mobile internet service going and now is the time for them to catch a lot of customers with mobile tv/flashy phones with the latest os. as a marketing bod that's the angle i'd play, anyway.
OK I was a little harsh when I sent this to T-Mobile this morning, bad day, but it does reflect my feeling about T-Mobile’s attitude towards its business customers.
I will of course be flashing my phone with a ROM from this sight but when I visit clients and they comment on my phone I shouldn’t need to tell them that they can only use the phone with all it’s features if they burn the warranty... We are seeing quite a few clients make the transition to Office 2007 and Exchange 2007 so telling them that to open files on their phone they must stick to saving files in 2003 mode and that they will not notice many improvements on their phone using WM5 and Exchange 2007 (only real benefits are administrative) is totally unacceptable and will mean that both T-Mobile and HTC lose out as we will be recommending the i-mate Ultimate range of phones in future (anyone have a good supplier?)
Good morning, I have just been informed by a colleague that whilst I was led to believe that a Windows Mobile 6 update for both my Ameo and Vario 2 were imminent, T-Mobile UK has now decided that it's business customers do not require the advantages offered by this upgrade and that having just invested a not insignificant amount of money in a new phone I will have no choice but to void the warranty in order to get the upgrade that other colleagues in other countries will receive from T-Mobile direct! Might I suggest that if you are unwilling to provide this upgrade you at least extend the warranty to cover the upgrade released by HTC as without this concession I will find it very hard to justify renewing my contract with T-Mobile UK in 18 months when it expires! Nor will I be able to continue recommending T-Mobile to my clients. As a VAR and IT Managed Services provider I often recommend to clients their next phone upgrade to be integrated with their Exchange servers, I am now installing Exchange 2007 which specifically takes advantage of new features added in Windows Mobile 6 not to mention continued compatibility with Microsoft Office 2007. The AMEO is one of your flagship corporate products to treat your customers with such disregard is unacceptable!
“Hello Martyn
Thanks for taking the time to contact me regarding Windows Mobile 6 and T-Mobile Uk's decision to not to release the software download for existing devises. I can understand how disappointed you must be with this decision especially if you bought the Ameo in the hope that you?d be able to download this software in the future.
T-Mobile have decided to bringing in new MDA devices that make best use of the features of Windows Mobile 6 rather than rolling it out on existing devices that work perfectly well with Windows Mobile 5.
Unfortunately we?re not in a position to extend the warranty to cover the upgrade offered by HTC and I?d recommend you would have to take this up with HTC. We?re also advising customers that downloading this software from other locations could damage the handset and invalidate the warranty as it?s not designed for UK devises.
I?m sorry you?re unhappy with our decision on Windows Mobile 6 Martyn but we do feel that our customer still have full use of all the features on the devices with Mobile Windows 5.
Kind regards
Ami Usher
Business Customer Services
T-Mobile
Click to expand...
Click to collapse
Wow, that really sucks. I guess they figured they already have your money and you are stuck in a contract with no other options. Also, they probably thinking you will forget about this soon before the 18 months and you will renew with them again when another device hit market within that time frame.
that is kinda sucky!, i upgraded mine to wm6 anyway so
F**K tmobile.
and you cant beat webnwalk plus for £3 a month which is what it costs me
I am a private customer but use my Ameo for work too - therefore I just wrote them this:
I have just heard that unlike ALL other carriers of the HTC X7500 (the phone from which the Ameo is cloned) , T-Mobile UK is not releasing a Windows Mobile 6 upgrade. Even the manufacturer is doing this which PROVES the device works well with WM6! The american version indeed comes with WM6 as standard. Why is T-mobile UK leaving customers of its FLAGSHIP telecommunications device without the latest software update which allows the latest integration with MS Office and Exchange server? It is outrageous to crippple a device which has only just been launched. Please explain as I am appaulled that you are not going to properly suppport this device. If the upgrade is available (which it is minus the T-mobile branding) then it shoudl be branded and offered to us. It feels like now you have got our money and tied us to a contract you no longer care. I was previously with O2 and they offered upgrades to many of their HTC devices as and when they were released by HTC. I require a definiitive answer on this matter as I am frankly disgusted.
I'll see what comes back! Blasted T-Mobile UK!
I think all of their customers with Athena started complaining (flood the gates with hate mail and e-mails), they probably would reconsider their decision.
Ithink you're taking slighty the wrong tack here.
A few people need to approach t-mob as if they were a Smb and looking to purchase several (say 30) devices that havw a seperate keyboard large scren etc and the ability to link with exchange 2007. Say that the ameo fits the bill perfectly and is available already in the US with WM6 and when would t-mob be offering it, as it would dictate whether said company was going to go with t-mob or o2!
Would be interesting to see the response.
Good idea - if they lie etc and say they will be releasing then we can use that as ammunition!
Seems like T-Mobile has no clue what they are talking about. WM6 is a vast improvement in every area over WM5 and the Athena didn't work perfectly under WM5 either. Furthermore, even the new devices coming out...including the iPhone...are no match for the Athena so to say that WM6 will be better or other devices will make better use of the WM6 features is totally ignorant.
I have T-Mobile in the US and haven't run into this problem. They are all willing to work with me. I've always had the latest phones and never had a problem getting support from the US team. I do help them a bit by breaking it down and letting them know that even though the phone is different, the OS is supported so I tell them not to get distracted by the fancy hardware. ;-)
I can't believe T-Mobile isn't releasing the WM6 update. Damn shame. They are just trying to save money.
They have any right under the european laws to refuse to relase an upgrade, but they DON'T have any right to say that your phone could be damaged
"We're also advising customers that downloading this software from other locations could damage the handset" bull***t!
THIS IS A STATEMENT FROM AN IDIOT!! Downloading this software from other location you will damage WHAT?
May be you could have problem INSTALLING, FLASHING, RUNNING but not just downloading from other location!
This is the T-Mobile UK average manager's knowledge? Good for the competitors!
Just had another pathetic reply from T-Mobile - cant uderstand what 'resources' they need anyway - they only put their crappy badging on it anyway! Anyway here it is:
[FONT="]Thank you for your response to Gemma's email. I'm sorry you're not happy with the answers you were given.[/FONT]
[FONT="]As you rightly say there are numerous forums out there discussing devices, operating systems etc. People put their points of view their opinions and experiences. It may well be the case that many people have put the X750 1firmware successfully on their UK Ameos. There are also a number of cautionary tales from people who have bricked their device. [/FONT]
[FONT="]You are then in a position where you can make an informed decision and choose whether or not to upgrade to WM6. As Gemma said this could both damage the device and invalidate your warranty.[/FONT]
[FONT="]As Gemma said T-Mobile have decided to use their resources to bring in new MDA devices developed on and preloaded with WM6 rather than rolling it out for existing devices. I don't believe it is about saving money but rather allocating the available resources for development purposes, there are finite resources available and the decision not to offer a WM6 upgrade will have been thought long and hard about. I can understand why you aren't happy with this decision on a personal level and I'm sorry about that.[/FONT]
[FONT="]HTC seem to be launching numerous devices currently and I'm sure that by the time your contract comes to an end there will be a viable alternative to your Ameo that perhaps better meet your needs and wants. Another option may be to try and find out whether HTC themselves will be releasing a WM6 ROM.[/FONT]
[FONT="]We are certainly not saying that we have your money and that is tough - you still have exactly the same device with the same specification and operating system that you originally decided on. If you would like to discuss this further my details are below (calls to this number are chargeable. Please check with your service provider for further details).[/FONT]
[FONT="]Thank you for giving me the chance to address your points Mr Elphick. I hope you accept the reasoning behind our decision whilst I understand that you don?t necessarily agree with it. [/FONT]
these companies are pure rip off merchants don't expect anything else.
I get unlimted hSPDA in uk for 3 pounds per month . when I go abroad next week it will be 7.50 pounds PER MB!!
the govt has to stop these c**ts sooner or later
adamelphick said:
Just had another pathetic reply from T-Mobile - cant uderstand what 'resources' they need anyway - they only put their crappy badging on it anyway! Anyway here it is:
[FONT="]Thank you for your response to Gemma's email. I'm sorry you're not happy with the answers you were given.[/FONT]
[FONT="]As you rightly say there are numerous forums out there discussing devices, operating systems etc. People put their points of view their opinions and experiences. It may well be the case that many people have put the X750 1firmware successfully on their UK Ameos. There are also a number of cautionary tales from people who have bricked their device. [/FONT]
[FONT="]You are then in a position where you can make an informed decision and choose whether or not to upgrade to WM6. As Gemma said this could both damage the device and invalidate your warranty.[/FONT]
[FONT="]As Gemma said T-Mobile have decided to use their resources to bring in new MDA devices developed on and preloaded with WM6 rather than rolling it out for existing devices. I don't believe it is about saving money but rather allocating the available resources for development purposes, there are finite resources available and the decision not to offer a WM6 upgrade will have been thought long and hard about. I can understand why you aren't happy with this decision on a personal level and I'm sorry about that.[/FONT]
[FONT="]HTC seem to be launching numerous devices currently and I'm sure that by the time your contract comes to an end there will be a viable alternative to your Ameo that perhaps better meet your needs and wants. Another option may be to try and find out whether HTC themselves will be releasing a WM6 ROM.[/FONT]
[FONT="]We are certainly not saying that we have your money and that is tough - you still have exactly the same device with the same specification and operating system that you originally decided on. If you would like to discuss this further my details are below (calls to this number are chargeable. Please check with your service provider for further details).[/FONT]
[FONT="]Thank you for giving me the chance to address your points Mr Elphick. I hope you accept the reasoning behind our decision whilst I understand that you don?t necessarily agree with it. [/FONT]
Click to expand...
Click to collapse
...........................Good for HIM......................................
....................................!..................................................
........BANDIT................!............LEADER..........................
....................................!..................................................
Bad For ME-----------+-------------------Good For ME
................................... !..................................................
.............IDIOT..............!.............HERO.............................
....................................!..................................................
..........................Bad for HIM..........................................
This is a well known graphic in Bunsiness Schools.
It is used to help to judge a company, a person, a strategy,... analyzing the effects on HIM (or his company, ...) and also the effects on ME (or over my products,my Company,...)
Good for HIM, bad for YOU = They are BANDITS! Looking from another side, may be his strategy will be bad for him also, reducing sales.
Bad for HIM and bad for YOU = IDIOTS
Beware from BANDITS and from IDIOTS, also IDIOTS are the WORST force in the world, not even GOD can stops the stupidity!
You aren't loosing... anything? We are in a fast and competive business enviroment and if your company will move to exchange server 2007... your T-Mobile AMEO will be OUT (just to give him a simple example) IDIOTS !
if resources are the problem, not the money i would do it for them
I will suggest to send to him something about the importance of having an up to date software in the business environment, explaining the differences between PHONE and COMPUTER business.
ATHENA is part of the COMPUTER business and I have never seen a computer company refusing a major software update after less then one year for a new model.
May be they won't offer it for FREE, I could agree, but they could offer it for money...
Just give him the last chance to demonstate his stupidity, then prepare a petition, put it on line and post in every T-mobile UK phone forum your problem, their answers and ask for petition signing.
Update the 3d you opened in Uk with infos, news, jokes, the message coul be:
IS HAPPENING TO ME WITH ATHENA BUT THE NEXT COULD BE YOU WITH YOUR T-MOBILE DEVICE
Wrote to newspaper, to consumer associations, make a LOUD noise, using Internet Power, I've seen many success stories..., wait the end of summer, you will have more power, now the newspapers are full of... topless stories!
OK Guys, they are NOT going to back down! What do we do next? It's a disgrace!
Heres what they replied to me:
Thank you for your prompt response to my previous email. I apologise that you don't agree with T-Mobiles policy on upgrading your Ameo with WM6.
I suggested you check with HTC as an alternative means of finding the ROM update you want. I have however checked for you and the upgrade for your device will be available this month. As stated previously it is not something we at present support or offer .
You mentioned a possible problem with the case provided. Every fault report or warranty claim would be looked at on its own merits and it would be wrong of me to try and offer you a blanket answer to what is as yet a hypothetical question.
I do understand and appreciate that you are not being awkward as such. Is there anything that makes you say that T-Mobiles customer care regime does not in fact care? I'm sorry if any of your dealings with us have made you feel that way and I assure you that is not our intention.
I'm afraid I'm still not able to give you the answer you'd like. As you say the software will be widely available and as a consumer you can make an informed decision as to whether you wish to use it or not. At this stage we have no plans to support or officially offer it.
I can only repeat my previous point you still have the device you initially chose loaded with the operating system and running the same applications. I am sure you would have looked into the merits of the Ameo as compared to the alternatives available at the time and made your decision on the strength of that.
Thank you again for your email Mr Elphick and again for taking the time to let me know your views. I'm sorry that I'm still not able to give you the answer you would like.
adamelphick said:
OK Guys, they are NOT going to back down! What do we do next? It's a disgrace!
Heres what they replied to me:
Thank you for your prompt response to my previous email. I apologise that you don't agree with T-Mobiles policy on upgrading your Ameo with WM6.
I suggested you check with HTC as an alternative means of finding the ROM update you want. I have however checked for you and the upgrade for your device will be available this month. As stated previously it is not something we at present support or offer .
You mentioned a possible problem with the case provided. Every fault report or warranty claim would be looked at on its own merits and it would be wrong of me to try and offer you a blanket answer to what is as yet a hypothetical question.
I do understand and appreciate that you are not being awkward as such. Is there anything that makes you say that T-Mobiles customer care regime does not in fact care? I'm sorry if any of your dealings with us have made you feel that way and I assure you that is not our intention.
I'm afraid I'm still not able to give you the answer you'd like. As you say the software will be widely available and as a consumer you can make an informed decision as to whether you wish to use it or not. At this stage we have no plans to support or officially offer it.
I can only repeat my previous point you still have the device you initially chose loaded with the operating system and running the same applications. I am sure you would have looked into the merits of the Ameo as compared to the alternatives available at the time and made your decision on the strength of that.
Thank you again for your email Mr Elphick and again for taking the time to let me know your views. I'm sorry that I'm still not able to give you the answer you would like.
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In my understanding they changed something .... Now they said.."please use the HTC upgrade". This seems to me a big difference from the first statement..,"don't even try to modify the rom supplied".
Now you have material to make a loud noise all around internet about the lack of update support from T-Mobile. Wrote a petion and ask for signers, not only for AMEO but for all unsupported T-Mob UK devices
Following this thread from the start I can surely say that the initial good impression I had from T-Mobile has been severely tarnished.
I think their blatant lack of support and stupidity are going to be at the cost of business customers. Already I can't sync with my company server (if I had stayed on T-Mobile WM2005, but fortunately now on WM6 ROM from this site).
I for one will be fully supportive of any petition drawn up. If they don't change their tact, come upgrade time it will be byebye T-Mobile.
I am SHOCKED that anyone ever had a good opinion of T-Mobile !
The only people worse than T-Mobile are Phones4U.
A few years ago I bought a Tmob contract/phone from P4U. Not a good experience, it was broken out of the box, unusable. P4U refused to take it back despite being within 7 days of purchase, they wouldnt replace it and told me to go to TMob. TMob said it was P4U's problem, when I went back P4U told me it had been TOO LONG and said I should go to Carphone Warehouse as they do Nokia warantee Repairs.
It was 2 months before I had a working phone, I paid £200 to P4U for the phone and was paying monthly during this time, neither of them wanted to help me in any way.
I gave TMob a chance recently thinking maybe they had mended their ways, but to be honest, they are as bad as ever. I will never however buy from P4U again and suggest nobody else does either.
Pyrofer said:
I am SHOCKED that anyone ever had a good opinion of T-Mobile !
The only people worse than T-Mobile are Phones4U.
A few years ago I bought a Tmob contract/phone from P4U. Not a good experience, it was broken out of the box, unusable. P4U refused to take it back despite being within 7 days of purchase, they wouldnt replace it and told me to go to TMob. TMob said it was P4U's problem, when I went back P4U told me it had been TOO LONG and said I should go to Carphone Warehouse as they do Nokia warantee Repairs.
It was 2 months before I had a working phone, I paid £200 to P4U for the phone and was paying monthly during this time, neither of them wanted to help me in any way.
I gave TMob a chance recently thinking maybe they had mended their ways, but to be honest, they are as bad as ever. I will never however buy from P4U again and suggest nobody else does either.
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The issue you've posted has nothing to do with T-Mobile, it's all Phones4U. Phones4U are in a position where they don't supply T-Mobile stock handsets. They have their own stocks which they source independantly. Hence why their phones generally aren't branded and are supplied network unlocked.
T-Mobile will support you if the handset is "one of theirs". If it's a "SIM free" model then your support should come from your place of purchase.
Its amazing that a major telco can't be bothered to upgrade people to WM6. I suppose its best for them, as they've got no problems with bricked devices and it encourages upgrades from existing subscribers to new handsets at contract renewal time. When mine does become due (another year or so yet) I shall be cancelling my contract, and asked the reason why, I shall state that by not offering an upgrade we know they have (hence the leaked rom) that I believe them to be a profiteering supplier only interested in encoraging upgrades and not offering the support their customers demand.
I can understand why they don't do it, and on the whole, I like T-Mobile, but the sell and forget attitude smacks of poor customer service. Not that I think any other Telco is any better, but might as well spread my £££ around to whoevers doing the best deal at the time.
Hello all - this is a great resource for new PPC phone users like me and thanks in advance for all that I have been able to learn here in the past few days. I do have a question for those "in the know" though. I have heard rumors, seen the VZW powerpoint presentation on Engadget, etc. concerning the update to WM6.1, Rev A, and activating the GPS chip on the VX6800. Seems though it's overdue given the late May 08 date indicated on Engadget. I want to start customizing the interface on my phone but don't want to have to find that what I do now is not compatible with 6.1. Also, I know that I could update now using a custom rom but if an official one is coming out, I would rather wait.
So, the question is if VZW is ever going to update the VX6800 and if so, will it be within the next month or so? I know this question probably is not answerable with an certainity but I will be happy for those that have been on the "scene" longer than I have to speculate. If it appears that an update is not immenient or coming at all, I will just go the custom rom route.
Thanks,
Les
VX6800 On Verizon
Stock (for the time being)
Just take the plunge.... Verizon is always very late to market with updates to their phones..... If they even update it at all.... Your phone can be updated to the official ROM if it ever does come out....
Hello all - this is a great resource for new PPC phone users like me and thanks in advance for all that I have been able to learn here in the past few days. I do have a question for those "in the know" though. I have heard rumors, seen the VZW powerpoint presentation on Engadget, etc. concerning the update to WM6.1, Rev A, and activating the GPS chip on the VX6800. Seems though it's overdue given the late May 08 date indicated on Engadget. I want to start customizing the interface on my phone but don't want to have to find that what I do now is not compatible with 6.1. Also, I know that I could update now using a custom rom but if an official one is coming out, I would rather wait.
So, the question is if VZW is ever going to update the VX6800 and if so, will it be within the next month or so? I know this question probably is not answerable with an certainity but I will be happy for those that have been on the "scene" longer than I have to speculate. If it appears that an update is not immenient or coming at all, I will just go the custom rom route.
Thanks,
Les
VX6800 On Verizon
Stock (for the time being)
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I have been on and off the phone with HTC, UTStarcom, and Verizon for the past 3 months regarding this issue. At first, Verizon kept saying they knew nothing about an update or if there was going to be an update. Both HTC and UTStarcom informed me there was an update coming and it should be here by end of Q2. Finally, 2 weeks ago, I spoke with a WDTS tech from Verizon, who confirmed that there was indeed an update and it would be out by the end of Q2. He said it was going to update to RevA and VZNavigator (GPS). He said nothing about 6.1. This was the first time someone from Verizon knew anything about an update, nevermind when it was going to be released. It is the end of Q2, and still nothing. So I don't know what to tell you.
THAT BEING SAID....
I strongly recommend using a custom rom regardless whether an update is released or not. I am hoping they release an update merely for the fact that with an update brings new drivers, new OEM packages, new radio etc. that can be taken and applied to a custom rom. Custom roms are 99% of the time better than stock roms. My advice to you would be to update now to the latest rom/radio. If a VZW update comes out, you know we'll be on it like flies on **** and ready to apply all the goodies from it to a new custom rom.
GC
New ROM will be nice to potentially get Verizon aGPS settings as well.. vznavigator gets locks INSTANTLY so it will be interesting to see how they implement this on the wm devices... I know they already have it released for the palm so it's possible this may be causing the delay...
The short answer is... NO.
Verizon is very unlikely to ever release a ROM update for the XV6800.
The stores are already pushing the XV6900 over the Titan, and with the upcoming release of the Samsung i770, and Treo 800, it's entirely possible this phone wont be available much longer. In fact, my local store in Santa Monica, CA does not even have the XV6800 on display anymore.
The short answer is... NO.
Verizon is very unlikely to ever release a ROM update for the XV6800.
The stores are already pushing the XV6900 over the Titan, and with the upcoming release of the Samsung i770, and Treo 800, it's entirely possible this phone wont be available much longer. In fact, my local store in Santa Monica, CA does not even have the XV6800 on display anymore.
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This is not accurate information. Just because another phone model comes out does not necessarily mean all support is stopped for a previous one. The Apache was finally issued an update even though it was "outdated" as you're referring to. Like I said, I've spoken with several people in high positions from all 3 companies...not just dumbass customer service reps. The Vogue is a completely different phone than the Titan and just because it's been released after, and salespeople are trying to "push" it does not mean the Titan is obsolete. The Titan will be "outdated" when the Herman is released.
If you're going to post, provide solid factual proof and not just stipulation.
GC... you're right, I should have made it more clear thats my opinion, not a fact.
But your point about the update for the XV6700 is also important, because it took them SO long to release that update, it was pretty irrelevant to a lot of people by the time it came out. Granted, its better than nothing, but I was more generalizing about the fact that Verizon has historically had pretty crappy support for their phones after release. Whereas other carriers continue to update their existing product line with new firmware, software and other updates, Verizon tries to push a brand new phone on their customers instead.
And of course, I 100% agree with going the custom ROM route. Even if Verizon did issue a brand new ROM today, I would probably wait a few days, let DCD / no2chem, etc.. work their magic and make tons of improvements, and go with their product over whatever Verizon does.
But your point about the update for the XV6700 is also important, because it took them SO long to release that update, it was pretty irrelevant to a lot of people by the time it came out. Granted, its better than nothing, but I was more generalizing about the fact that Verizon has historically had pretty crappy support for their phones after release. Whereas other carriers continue to update their existing product line with new firmware, software and other updates, Verizon tries to push a brand new phone on their customers instead.
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Oh, I completely agree with you that Verizon is at the bottom of the list when it comes to supporting their products. There's no excuse for it. Sprint is coming up on two substantial rom updates, and Verizon hasn't provided its customers with anything. You can all be assured though that as long as I'm still breathing, I am not going to stop bugging them about it. Even if it does nothing, their people will have to put up with me annoying them about it every week until the Herman is released.
September?
I spoke with a Verizon Wireless Rep out in Boston, MA who said that in September an upgrade for the XV6800 would come out with VZNavigator in it. Everyone knows how this speculation works though....we can only hope.
I spoke with a Verizon Wireless Rep out in Boston, MA who said that in September an upgrade for the XV6800 would come out with VZNavigator in it. Everyone knows how this speculation works though....we can only hope.
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Hehe..must have been the same guy I talk to
I posted in the wrong thread, so since I'm already here I'll comment.
Even though Verizon is always way late to the party on devices, its not unusual for them to release one update during the life of the device. Even the samsung i730, which was an orphan from almost day one, received an official update from WM2003se to WM5, about a year after release. So that's my guess, the end of the year for a software/os update, unless the geniuses decide that pocket pc users will, for some reason, pay for navigation. Then you might see it earlier.
IMO, despite the criticism of Verizon, its not fair to compare to Sprint, since they rushed out the Mogul, and took a ton of complaints on how poorly it functioned. They were forced to put out the first update. So as far as I'm concerned, its only one real update that's come out. The xv6800 worked much better out of the box.
gc14 said:
Oh, I completely agree with you that Verizon is at the bottom of the list when it comes to supporting their products. There's no excuse for it. Sprint is coming up on two substantial rom updates, and Verizon hasn't provided its customers with anything. You can all be assured though that as long as I'm still breathing, I am not going to stop bugging them about it. Even if it does nothing, their people will have to put up with me annoying them about it every week until the Herman is released.
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HTC Herman is the TMobile Wing right?
IMO, despite the criticism of Verizon, its not fair to compare to Sprint, since they rushed out the Mogul, and took a ton of complaints on how poorly it functioned. They were forced to put out the first update. So as far as I'm concerned, its only one real update that's come out. The xv6800 worked much better out of the box.
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I'm not talking about the crappy update to the stock rom.
3.35
3.56
I count two major updates.
HTC Herman is the TMobile Wing right?
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Haha no no. HTC Herman is your beloved Touch Pro.
gc14 said:
I'm not talking about the crappy update to the stock rom.
3.35
3.56
I count two major updates.
Haha no no. HTC Herman is your beloved Touch Pro.
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Couldn't find that anywhere; googling HTC Herman brings up an expired craigslist listing for a Wing he erroneously calls the HTC Herman.
I am disappointed by a few things on the Touch Pro (biggest is the roller, battery, processor, there was something else I've forgotten), but the RAM and sleek look (VGA), are really tempting.
Couldn't find that anywhere; googling HTC Herman brings up an expired craigslist listing for a Wing he erroneously calls the HTC Herman.
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Yeah you probably won't see it for a while. It's the CDMA Touch Pro, as the HTC Victor is the CDMA Diamond.
gc14 said:
Yeah you probably won't see it for a while. It's the CDMA Touch Pro, as the HTC Victor is the CDMA Diamond.
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The Victor will probably be my next phone. 4GB internal, 196MB RAM, 3D graphics processor, HSDPA broadband internet collection, 3.2 mp auto-focus camera. Still will miss the roller on the side, but it doesn't seem any of the new models will have that anymore. Oh well.
The Victor will probably be my next phone. 4GB internal, 196MB RAM, 3D graphics processor, HSDPA broadband internet collection, 3.2 mp auto-focus camera. Still will miss the roller on the side, but it doesn't seem any of the new models will have that anymore. Oh well.
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HSDPA broadband internet connection on Verizon huh? Let me know when that happens
gc14 said:
HSDPA broadband internet connection on Verizon huh? Let me know when that happens
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True... may never happen, but would be nice to have if they start taking care of their business customers.
Do you guys ever think about changing to Sprint or other company? For my area, coverage sux bad for other providers. If they paid for your changeover charge would you switch?
serfboreds said:
True... may never happen, but would be nice to have if they start taking care of their business customers.
Do you guys ever think about changing to Sprint or other company? For my area, coverage sux bad for other providers. If they paid for your changeover charge would you switch?
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Sprint has horrible service in central ohio or I would definately consider it... esp for SERO.
True... may never happen, but would be nice to have if they start taking care of their business customers.
Do you guys ever think about changing to Sprint or other company? For my area, coverage sux bad for other providers. If they paid for your changeover charge would you switch?
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HSDPA is GSM 3.5G data. Verizon is CDMA. You will never see HSDPA with Verizon. In the future, they're going LTE like AT&T, but you will never see HSDPA.